Local Reviews
Powered by Fluid LOCALRefrigerator
Joe - Rancho Cucamonga, CA
Good job
Pleasent repair specialist
Ted - Camarillo, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to earn those two gold stars, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
good service
Rosemary - Fresno, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service
Scott - Ridgecrest, CA
He works pretty fast and neat!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent Service
David - Los Angeles, CA
Our technician Raymond Herron is a professional. We appreciate his excellent service.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Raymond at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Service great!
Cathleen - Los Alamos, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
good job
Sue - Oak Hills, CA
Very efficient, on time, friendly
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Excellent
Lakhpreet - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Rowena
Maria - Santa Clarita, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Martha - Paso Robles, CA
Our technician did a great job of isolating our refrigerator problem and explaining his diagnosis. He got our refrigerator back in operation. Would highly recommend his services.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and we are more than glad to know your refrigerator is up and running, Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service!
Short and excellent
Ronald - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Straight up service and advice.
Steven - Thousand Oaks, CA
Courteous, knowledgeable and helpful.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and are glad you had a pleasant experience with Appliance Repair. We appreciate your time and business.
Great service
Tammy - Madera, CA
The young man that repair the washing muchine was very professional and very nice very good communication skills.
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Kenneth! Appliance Repair strives to provide excellent and exceptional service! We appreciate your time and business.
Mary
Mary - Fowler, CA
Professional
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service
Josephine - Burbank, CA
John brushes, the repair specialist was very thorough in checking the device what I needed for. Very knowledgeable and well experience in his field.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with John! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
He did a great job
Rene - Palmdale, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Repair Washer
Hiwen - El Monte, CA
Good Services.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your washer is up and running, thank you for your time and business.
Excellent service
Patrice - Los Angeles, CA
The communication with customer service was excellent. The service technician Randy J. had excellent people, communication and listening skills. Randy J. is an asset to his job and Appliance Repair Specialist. I already did a review on you Facebook page.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had an outstanding experience with Randy. Hope to work with you in the future!
Great service
Teresa - Clovis, CA
I thought Timothy was great. My fridge is working nicely . Timothy was polite and very professional
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.
Therese
Therese - South Pasadena, CA
My whirlpool dryer is a real problem. It is obvious that Francisco TRULY wants to discover and eliminate the problem.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Robert
Robert - Victorville, CA
The technician was very knowledgeable. He located the problem within 5 minutes, ordered the part and set up a follow-up appointment for when the part arrived. On the follow-up visit, he quickly replaced the broken item and left me with some good advice concerning future use!
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had an awesome experience with Cesar. Hope to work with you in the future!
Tammy
Tammy - Bakersfield, CA
Technician was very professional and knowledgeable.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great tech
Chung - Visalia, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Gina
Gina - Rancho Cucamonga, CA
Repair rep was extremely professional and went out of his way to try to accommodate my repair in an expedited fashion manner. I was pleased and delighted with the excellent service. The repair was very professional.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Tyler! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Ridiculous price. Extremely high
Vicki - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business
Better appointments
Micaela - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business
Good service
Morris - Camarillo, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Edgar
Edgardo - Los Angeles, CA
Excellent and an expert! He took his time to answer all my questions. He explained what he was doing so I understood! Would highly recommend him.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with John. Hope to work with you in the future!
He did a very well job😄
Ruben - Avenal, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Lori
Lori - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Service
Claudia - Camarillo, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Good Work
Elliot - Simi Valley, CA
Danny was a gentleman and while the repair simple was quick, polite and efficient
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Danny! We really appreciate the feedback for it helps us to continue giving superior service!
Great service
Gary - Merced, CA
Great service.Very quick and efficient
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Brandon
Brandon - Los Angeles, CA
Not happy technician Randy J is not experienced enough he couldn’t fix my door and had to order a new one after he left I just did one of the screws on the top of the door and I have a door works just fine I would not recommend him as a technician
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
service on refrigerator
Jerry - Bakersfield, CA
Patrick quickly and accurately assessed the problem and did the repair work.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Patrick. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
DISWASHER REPAIR
Rosemary - Calabasas, CA
Your service man was remarkably courteous and helpful. I am fully grateful for his help and instruction about keeping appliances in good order.
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Danny at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Poor customer service by tech
Jose - Los Angeles, CA
The tech was bothered by the fact that I was not home and he had to wait 15 min. I had requested to get a phone call 30 min prior to arrival and that did not happen. When I arrived the tech made a comment saying that he was not supposed to be waiting around. After he began with the installation of replacement parts, he was in a rush. Very short on answers and not friendly at all.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Karen - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great customer service
Savannah - Adelanto, CA
Very nice, very knowledgeable and addressed all of our needs .
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Cesar at Appliance Repair.
Service Manager
Paseo - Ontario, CA
Very professional and helpful
Bryant - Perris, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Professional Service
Adam - Simi Valley, CA
Danny thoroughly examined the problem we were having with our microwave. He listened to our concerns and provided answers. Danny has a good attitude and provides good friendly service.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with Danny! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Excellent service
Sally - Modesto, CA
Crus is an asset to your company. He was courteous and professional. I was confident when he left that the washer/dryer was in perfect condition .He was knowledgeable about the appliance and gave me instructions on how to correctly use the appliance.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your dryer and washer are up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Great
Martin - Bakersfield, CA
Patrick does a good job, he is very knowageble and responsible, I like that ,thanks
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Patrick! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great
David - Visalia, CA
The clothes dryer is working properly " thank you"😉
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your dryer is up and running, thank you for your time and business.
Great
Eva - Hesperia, CA
He is a very intelligent knowledgeable person and very much appreciated his help on solving our problem with the dryer
Response from Appliance Repair Specialist:
We are happy you had a great experience with Cesar and are more than glad to know your dryer is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Great
Jose - Apple Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Good👍
Ron - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Ok I guess?
Albert - Clovis, CA
Left after knocking and my granddaughter came to the door and bam he was gone! Gave explicit instructions to call me when arrived. Never did!
Response from Appliance Repair Specialist:
Hi Albert, thank you for taking the time to write a review, we appreciate your feedback. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service, Repaired Properly
Douglas - Yucaipa, CA
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your unit is working properly. We appreciate your time and business.
Great service
Dee - Los Angeles, CA
Everything he did was perfect!🙏🏻
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Izzy! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Service tech was great, thank you!
Doug - Visalia, CA
Very knowledge and speedy
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience with Chase. We appreciate your time and business.
On time, knows his stuff
Richard - Tipton, CA
This guy was on time which is rare these days, didn’t have to burn up most of a day waiting around. Went right to work and located the problem right away. Warranty work never better
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and are so glad you had awesome service with Erick! We appreciate your time and business.
Professional and Courteous technician
Irina - Pasadena, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great Service
Sherry - Lompoc, CA
Very helpful
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Jimenez
Virginia - Fresno, CA
Too many home visits and appointment changes!
Megan - Upland, CA
The part that needed to be replaced was specified before the initial first visit. The repair man called in sick the day of the first appointment time and did not bring the part for the repair the second appointment time, so we had to wait an extra week to get it done. They could not give us an a.m. time so we had to reschedule twice. Overall, it was a 15 minute replacement part repair and it works fine, but it took weeks to get this simple job done.
Response from Appliance Repair Specialist:
Hi Megan, Thank you for writing a review, we sincerely appreciate you bringing this to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Very good service
James - Simi Valley, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Fast , on time , friendly
Celeste - Los Banos, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your time and business.
Excellent Technician
Ralph - Santa Clarita, CA
The Technician was extremely knowledgeable, isolated the problem and repaired the refrigerator in less than 30 minutes.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with Michael at Appliance Repair and are glad to know your refrigerator is up and running. Thank you very much for your time and business.
Amazing
Stephen - Hesperia, CA
Amazing service, very professional, tech needs a raise! Thank you for the outstanding customer service!
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Cesar Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Great Service
Dominic - Bakersfield, CA
Patrick was amazing. He diagnosed the issue with our appliance quick. Ordered the replacement part, and changed it in a very timely manner once he came back when the part came in. Patrick is as a very social good guys explaining thoroughly what the problem was and how he was going to fix it.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Patrick! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Jeanette
Jeanette - Arcadia, CA
Very pleased with the service.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!
Great service
Kenneth - Bakersfield, CA
He did his job .
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Service Manager
Paseo - Ontario, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service
Elidia - Los Angeles, CA
Very knowledgeable of the product.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Appliance Repair! Thank you for your time and business.
Great Service!
Laura - Glendora, CA
Tech was very kind and knowledgeable
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Awesomely Awesome
Steve - Pine Mountain Club, CA
They were great, polite and the technician was and knowledgeable on time and promptly repaired my dryer.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Michael! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Terrible
Frank - El Monte, CA
Terrible
Great Service, Awesome Price!
Robert - Empire, CA
GREAT!!!!!!
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!
Cruz was awesome and got our dryer working again in no time! He was professional, courteous and thorough. He even wore booties on his shoes to keep ou
Janie - Ripon, CA
The scheduling process was easy and efficient. The company and the technician were helpful, prompt and professional.
Response from Appliance Repair Specialist:
Thank you so much for the awesome review! We strive for such service and we are glad to know your dryer is up and running. We appreciate your time and business.
Great Service, friendly and helpful
Judith - Los Angeles, CA
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Celia
George - San Gabriel, CA
Very knowledgeable.
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Robert
Lupe - Clovis, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great
Prentis - Dinuba, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great
Amelia - Oxnard, CA
The appliance repear specialist did a great job
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Not A Happy Camper
Robert - Los Angeles, CA
Twice in the same day, no less! Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU.
Not A Happy Camper
Robert - Los Angeles, CA
For the 5th or 6th time: Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU.
Great customer service
Ellen - Atwater, CA
Repairman was really nice and very perfessional. He knew what he was doing and got the job done in a timely manner.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Kenneth! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Nightmare!
Christopher - Los Angeles, CA
The technician that came to fix my refrigerator excellent service respectful and knowledge on fixing the refrigerator. I did not like how the company handled the situation on ordering the part, forgetting the part at the office rescheduling my appointment without tell me what day they’re going to show up. There was a so-call Supervior/ manager name Adrian that never call me back to confirm my appointment that I never setup up. He was the worst communicator of all please have someone with experience to coach him. Please have all technicians equipped with parts they might need, just in case this situation ever happens to anyone.
Response from Appliance Repair Specialist:
Hi Christopher, Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
very good service experience
Harold - Fresno, CA
Irvin was prompt, courteous, friendly, well dressed and very efficient; stuck with the problem and got it solved
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Irvin. We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Great service
Josh - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Professional
Joe - Tracy, CA
Very pleased
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great Service.
Lesly - Fillmore, CA
Your technician was very nice and knowledgeable on the appliance he was working on, even gave us a couple of advice on how to make the best use of it.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! Thank you for your time and business.
Good Prompt Service
Guido - Atascadero, CA
Technician arrived when he was supposed to.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and appreciate your business.
We think Ken Moore is awesome!
Theresa - Merced, CA
Ken Moore is always polite and highly trained in his field.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Kenneth at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Awesome service
Steve - Azusa, CA
My experience with technician Andy, he was absolutely great he was kind courteous and very informative as to what he was doing, thank you very much Andy let’s not forget very neat.
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Andy! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Good service
Emma - West Covina, CA
Good service
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Excellent Service
Kenneth - Morro Bay, CA
Showed up on time, was very efficient in making the repair. Friendly and informative about the appliance and how to prevent future problems. Even figured out that the parts and labor were covered by the warranty.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience with George. We appreciate your time and business.
Jan
Jan - Bakersfield, CA
Personable professional efficient knows his stuff
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Blah
Marjorie - Shaver Lake, CA
Stop texting me. I’m only the cleaner
Lori
Lori Parr - Madera, CA
This is the 2nd time I have had Kenneth to my home, He fixed my washer and this time my dryer. He is very friendly and professional and competent. I plan on requesting him the next time my appliances need service.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Kenneth! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Dishwasher repair
Richard - Glendora, CA
Stephen was very competent and efficient. He knows his stuff. Unfortunately it took 2 visits and 3 weeks to complete the repairs. Not his fault but it was warranty work so I suppose we should have expected that.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Stephen and are more than glad to know your unit is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Joe P
Joe - Camarillo, CA
Hector explained every thing he was doing. Very knowledgeable
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Service Manager
Paseo - Ontario, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
3
Charles - Burbank, CA
They have to come 3 times to fixed
Response from Appliance Repair Specialist:
Hi Charles, thank you for taking the time to write a review, we appreciate your feedback.. If you would like to speak with us more in depth about an issue, please feel free to give us a call at 661-587-1300, and/or if there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Debrorah - Apple Valley, CA
He was absolutely excellent and professional. We were very impressed. We appreciated his service. 👍
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Darren. Hope to work with you in the future!
He was excellent
Guillermina - Victorville, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Awful service!
Mary - Camarillo, CA
Technician did not do anything at all. Drove up and said nothing is wrong with your machine without even looking at it and left.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300, and/or if there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Average Service
Stephen - Los Angeles, CA
Replaced left side refrigerator door, but door does not fit properly. The new door is higher than the other door and it fits tighter to the refrigerator than the right side door so the two doors are not even.
Response from Appliance Repair Specialist:
Hi Stephen. Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Great and timely service
Bansal - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Service Manager
Jesse - Ontario, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Awesome service cool cat very informative
Jean-marie - Santa Clarita, CA
Great
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great repairman
Waleska - Claremont, CA
Tyler was punctual, polite, knowledgeable and efficient. Great service!
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Tyler! We strive to provide excellent and exceptional service. Thank you for your time and business.
Great service
Marc - La Verne, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service
Norma - Fresno, CA
I was disappointed with Whirlpool , a brand new refrigerator should not breakdown within 3 months.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Cindy - Camarillo, CA
Hector displayed his expertise in fixing the problem of our dryer. He is also very accommodating on all my questions and feedback.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Hector and are more than glad to know your dryer is up and running. Thank you for taking the time to review your service with us. We appreciate your time and business.
Great service, very knowledgeable technician
Corinne - Porterville, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Impressed with their honesty
Laurie - Bakersfield, CA
I had problems with my ice maker, after the initial repair in which the service man thought I had a cracked water line, I called and said it wasn't fixed, the tray wasn't dumping the ice. They ordered a whole new ice maker unit for me. When the technician came back, I said, " well did I just pay 105.00 for a water line that wasn't cracked", he replied, "there is no charge today." They replaced my whole unit for free with no service call fee. I was impressed they stood behind their work, would definitely recommend them.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
My Favorite!
Barbara - Lancaster, CA
Johnathan is my favorite! He is so knowledgeable and explains things in such a caring, friendly way. He is very professional yet soft-spoken and I appreciate feeling trust in him.
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Jonathan! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Service Manager
Jesse - Ontario, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Repair Dishwasher
Norman - Lompoc, CA
Great service, dishwasher runs like new now.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your dishwasher is working like new. We appreciate your time and business.
Great service
Bertha - Victorville, CA
He was very polite and fast and great service
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Excellent service
Justin - Riverside, CA
Brilliant repair guy he troubleshooted and uncommon problem and fixed it after ordering a part.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Kevin and are more than glad to know your unit is up and running. We appreciate your time and business.
My service
Guyla - Leona Valley, CA
Very quickly accomplished
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great Service Tech!
Yolanda - Barstow, CA
Mr. Darren has had to come to my place for several of my appliance "flaws", since I just replaced washer, dryer, refrigerator, dishwasher, stove and microwave. He has had an awesome attitude, despite having been sent wrong parts, and not clear on line information. Seems like this is the way of todays modern technology. However, he is an exceptional customer service technician, as he knows what he is doing, and that's the bottom line. Great attitude and disposition!
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Darren! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Timothy did a great job servicing the refrigerator
Tahani - Fresno, CA
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Timothy. Hope to work with you in the future!
Great Tech who takes the time to explain what he found and did to correct.
Diane - Santa Clarita, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our Michael! We strive for such service. Thank you for your time and business.
Timothy did a great job fixing the refrigerator.
Tahani Elhag - Fresno, CA
Great service
Response from Appliance Repair Specialist:
We are happy you had a great experience with Timothy and are more than glad to know your Refrigerator is up and running. Thank you for taking the time to review your service with us. We appreciate your time and business.
Frank
Frank - El Monte, CA
Terrible
Response from Appliance Repair Specialist:
Thank you for writing a review, customer satisfaction is our number one priority. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Knowledgeable Repairman
Robert - Los Angeles, CA
When I found rust along the top side and rear edge of my washer, I was certain that it was the result of a leak in the interior hose connection. Leon was able to assess that the cause of the rust wasn't a hose leak but that the washer was being loaded with too much clothes such that when water was filling the machine it was splashing outside of the drum onto the exterior housing of the machine.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Leon. Hope to work with you in the future!
Raymond
David - Castaic, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Stop Sending This Survey. It was a Very Poor Job
Anthony - Arroyo Grande, CA
Stop Sending This Survet Questionnaire
Anthony - Arroyo Grande, CA
Stop Sending me This Survey It's Answered
Anthony - Arroyo Grande, CA
Look at Yelp for a Description of a poor service job
Anthony - Arroyo Grande, CA
Response from Appliance Repair Specialist:
Anthony, Thank you for taking the time to write a review, we apologize that our service did not satisfy your expectations. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Good service 2nd service person
Len - Altadena, CA
Second service person corrected the situation
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. We appreciate your time and business.
Not A Happy Camper
Robert - Los Angeles, CA
Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU. Still, as of 01-16-2020, no one from Appliance Repair Services has contacted us "...to see if we can make this right for you."
Not A Happy Camper
Robert - Los Angeles, CA
Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU. Still, as of 01-16-2020, no one from Appliance Repair Services has contacted us "...to see if we can make this right for you."
Not A Happy Camper
Robert - Los Angeles, CA
Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU. Still, as of today 01-16-2020, no one from Appliance Repair Services has contacted us "...to see if we can make this right for you."
Not A Happy Camper
Robert - Los Angeles, CA
Your company requested a survey reply: 01-09-20 Our reply: “It is now Friday (01-10-20) and Michael was at our home again yesterday. Michael is a very nice, professionally acting technician and appears to know his job well. Michael had returned to install the new part to our washer. He did so in a short amount of time. Paid via credit card. After Michael left, my wife decided to go into the laundry area and start our wash. She immediately noticed a scratch across the front of the slider drawer that contains the new washer detergent dispenser. This scratch was never there before Michael installed the new part yesterday. What happened? We are asking for a new slider drawer. After several loads of laundry yesterday and today, the detergent dispenser appears to still contain the same amount of detergent as before Michael arrived at our home originally. Also, I set the washer on "White" and then adjusted the water temperature (as I always had done for 5 years before these issues happened). Before long, there was a signal sounding and an error note in the washer window. Same 2 issues as before. We paid almost $200.00 on this one part/labor alone. Added to the previous two charges, we've paid almost the cost of a new washer. I think that is what we need to do and forget about Appliance Repair Services. Deducting the service amount of $110.00 for this latest work is not enough of a compensation for never correcting our problem.” The following is the page that popped up after our survey was submitted around 12:55 pm: OH NO!!!! BASED ON YOUR FEEDBACK, YOU RECEIVED A LESS THAN STELLAR EXPERIENCE WITH OUR SERVICE. ONE OF OUR STAFF MEMBERS WILL BE REACHING OUT SHORTLY TO SEE IF WE CAN MAKE THIS RIGHT FOR YOU. Still, as of 01-16-2020, no one from Appliance Repair Services has contacted us "...to see if we can make this right for you."
Response from Appliance Repair Specialist:
Robert, Thank you for taking the time to respond to our review request. We are sorry you had a frustrating experience, your satisfaction is our number one priority. I've escalated this matter to management. Please feel free to give us a call at 661-587-1300 to speak with us more in depth about this manner. We appreciate your time and business.
Excellent service at a reasonable price
Jerry - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
GREAT SERVICE
Mario - Bakersfield, CA
Great service, very helpful, very friendly.
Response from Appliance Repair Specialist:
We are happy to hear that you had a wonderful experience with Appliance Repair! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Great service.
Veronica - Oxnard, CA
Great service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great warranty service
Jordan - Madera, CA
My technician was great, friendly, and fast.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!
James was AWESOME and funny!!!!
Donna - Lompoc, CA
I think that James is one cool person he had me laughing so much . He did a great job very professional. Keep him a round he is a major asset to your company for sure!! "Go Niners" James!!
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with James! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Excellent service
Maria - Lake Hughes, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Madeliene
Madeliene - Fontana, CA
Quick and efficient great
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Service Manager
Jesse - Ontario, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great
Arlene - Bakersfield, CA
It was very good thank you
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Appliance Repair! We appreciate your time and business.
Robyn
Robyn -
Service was good. Very disappointed with appliance.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Great service, on time , very professional
Edward - Glendale, CA
We use them all the time because of having apartments, very friendly with tenants, no problem
Response from Appliance Repair Specialist:
We are delighted to hear that you've had a great experiences with Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Great repair Experience
Darrell - Tracy, CA
Bill was extremely knowledgeable and repaired our oven promptly. He definitely knows what he is doing. Great experience!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Bill! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service!
Chanel - Atascadero, CA
Great service!
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Sounds good !!! NOT
Cherie - Fresno, CA
The tech was very informative, gave me a lot of tips, to get better results from my washer. I was at work when the tech was at my home, so this was a phone conversation. He assured me that my washer was working fine, and told me what I was doing wrong. So I get home, anxious to use my washer, and was very upset that the washer was still not working correctly I did everything that he advised me to, and still it didn’t work. So with no other choice I returned the washer to Lowe’s and got my money back
Response from Appliance Repair Specialist:
Hi Cherie, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
good service but refrigerator still isnt' working
Pamela - Coarsegold, CA
Although I was pleased with the technician and prompt service, I am distressed since the replaced ice maker is not working and the freezer is not freezing, items are thawing that were frozen. I wondered if I needed to give it time to cool sufficiently but after 24+ hours, it is still not working. I will contact the Appliance Repair Company tomorrow after I check to see if anything has changed. Disappointed as I expected my refrigerator to be working. Maybe the whole unit is defective and needs to be replaced.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great job
Rogelio - Los Banos, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Shorter window needed
Karen - Los Angeles, CA
When I made the appointment I was given a window of 8-4 and was told I would be advised a shorter window the day before. No-one called or emailed the previous day. I called and my call was returned the morning of the appointment when I was told midday. I said I could not do this as it would mean taking the whole day off work, which I had not prearranged. I was offered another appointment on Saturday, which I accepted and was told 8-4 again. On the afternoon of my first appointment I received a call that the repair person was at my house, so I explained that I was at work and that the appointment had been rearranged for Saturday. On Friday I did receive a call with a shorter window for Saturday. When the repair person was leaving having fixed my machine, he mentioned that he waited at my house when I wasn't there the other day. This was not my fault and I did not appreciate this! Your company needs to: 1. communicate with people in the field 2. arrange a shorter window ahead of time 3. advise the customer of a shorter window ahead of time.
Response from Appliance Repair Specialist:
Karen, Thank you for taking the time to write a review, we appreciate your feedback. We are sorry you had a frustrating experience, your satisfaction is our number one priority. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Liz Haley
Liz - Bakersfield, CA
Efficient, friendly service.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your time and business.
Already took this survey!!!
Daniel - Pomona, CA
Check my first survey. Not sure why you sent another one. Wasn’t pleased with the service. Doesn’t matter now, issue was fixed by another company.
Response from Appliance Repair Specialist:
Hi Daniel, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very nice person
Teresa - Porterville, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great
Aren - Clovis, CA
He was very knowledgeable on time and did a good job ism very happy
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Great Job
David - Ontario, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Service
Jose - Fresno, CA
Technician was knowledgeable and performed quick service
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Fridge Repair
Mark F - Manteca, CA
Lance is a very professional and polite technician. He is very knowledgeable and conscientious. He diagnosed and repaired our refrigerator quickly.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Lance! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Excellent service at a reasonable price
Jerry - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Service Manager
Jesse - Ontario, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great work
Harout - Glendale, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Friendly and Competent
Daniel - Los Angeles, CA
Danny didn’t have the parts (Whirlpool failed to correctly inform him of the problem) during his first visit but he correctly diagnose the problem and repaired it with better parts (metal instead of plastic). Thank you!
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are more than glad to know your unit is up and running. Hope to work with you in the future!
Raymond Herron
David - Castaic, CA
Great Service
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Raymond! Thank you for your time and business.
Great service
Romero - Selma, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Awesome, awesome job.
Helena - Lemoore, CA
Very knowledgeable of his job. Answered our question, friendly, just a nice person.
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Appliance Repair Specialist! Thank you for the awesome review, we appreciate your time and business.
Great after poor first time!
Melissa - Bakersfield, CA
Great!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We appreciate your time and business.
Great Service
Pamela - Pasadena, CA
Francisco is very knowledgeable, diagnosed/solved problem quickly, efficiently repaired range. Francisco listened to my concerns. As he diagnosed/repaired the range, Francisco explained what he was doing. Very personable.
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Francisco! Appliance Repair strives to provide such service and we are more than glad to know your range is up and running! Thank you for the awesome review, we appreciate your time and business.
Washer NOT FIXED!
Debbie - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Maytag dryer repair
Jami - Bakersfield, CA
Maytag was a bitter disappointment when my less than two years old dryer stopped heating. It was a computer board and at first it wasn’t covered and cost more to fix than a new dryer! Maytag changed their mind after I posted on their Facebook page and covered it. Appliance Repair Specialists came out with the part and had it installed in less than 30 minutes! Great service!
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your dryer is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Repair person was on time, professional and knowledgable.
David - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Very good thank you
Arlene - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Perfect
Richard - Santa Clarita, CA
Rich was excellent, friendly and did his job correctly... advised and showed me how to correct any future problems...
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Rich! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Excellent
Victoria - La Crescenta-Montrose, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great service
Gail - Santa Clarita, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Blair
Blair - Bakersfield, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great customer service
Erin - Atwater, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
excellent and professional service
Harout - Glendale, CA
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We appreciate your time and business.
Not great.
Travis - Bakersfield, CA
Guy showed up and said “ I don’t do these kind of repairs”. He said he only tightens screws and stuff.
Response from Appliance Repair Specialist:
Hi Travis, thank you for writing a review.Your satisfaction is our number one priority. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Amazing service
Giorgio - Bakersfield, CA
Best repair company in Bakersfield
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Great service
Steve - San Dimas, CA
He was very professional and knowledgeable. I’m very happy with the service.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Appliance Repair! We really appreciate the feedback, hope to work with you in the future!
Great
George - Paso Robles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Good service
Marcia Lombardi - Atascadero, CA
Repair specialist was prompt and corrected the problem to my satisfaction. Thanks.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate your time and business.
Great Service
Farra - Los Angeles, CA
Danny is very kind and patient trying to help me get to the bottom of my washing machine issues.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Home owner !!
Mitch Marone - Glendale, CA
Excellent service !!!🤙🏻✌🏻🙏🏻😊
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Great Service
Laura - Simi Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service
Gloria - Lancaster, CA
Good
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great Tech Man
Sally - San Dimas, CA
Andy's customer service skills were polished. He went above and beyond to repair a washer machine.
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Andy! Appliance Repair strives to provide excellent and exceptional service. Thank you for the awesome review, we appreciate your time and business.
Great service
Regina - Palmdale, CA
He was very polite n answered all our questions n very professional.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Service Manager
Jesse - Ontario, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Excellent
Adam - Fresno, CA
Fast and friendly service
Response from Appliance Repair Specialist:
Hi Adam, thank you for writing a review. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Awesome
Karalus - Santa Clarita, CA
Awesome service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Better late than never
Dianne - Oxnard, CA
It was an awful experience. It took 4 separate attempts over a month to get an assessment and repair of the washer. The technician did a good a job and eventually fixed the problem, but it should not take as much effort, time and stress as it did to get to that point. Every representative that we spoke to did not seem to understand how to resolve the issue except for their manager, Robert.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Erez Setty
Erez - Calabasas, CA
Very pleasant gentleman.
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Danny is a 5 STAR. Whirlpool is a 0 STAR.
Bart - Simi Valley, CA
Danny has done everything possible to repair my wine cooler. Problem is, the part required is no longer manufactured and can't be found anywhere. Whirlpool has sent the wrong part five different times. Up until now, Whirlpool has refused to exchange or refund my money. After five months, they have offered to replace my cooler but it may take another 6 - 8 weeks or to exchange it with a different model with a list price of $300.00 less than the one I bought. I've reviewed this model on the Whirlpool website and it has quite a few negative reviews. Not sure what to do at this point. Bottom line, Danny is great. It's just that Whirlpool make a lousy product.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and are more than happy that you had a pleasant experience with Danny. We appreciate your time and business.
Great service on the first call!
Jeremy - Camarillo, CA
Hector fixed us right up. Great service! Thanks Hector!
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Hector! We strive to provide excellent and exceptional service. Thank you for your time and business.
Tech very rude, did not solve the problem
Wilma/herman - Los Angeles, CA
Needs customer service training.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
great service
M - Modesto, CA
he fix my dryer the first time.!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your dryer is up and running. We appreciate your time and business.
Great service
Joann - Arroyo Grande, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Mom
Linda - Delano, CA
Never told me want parts were needed and did not come in the scheduled time window
Response from Appliance Repair Specialist:
Linda, thank you for responding to our review request. We are sorry we were not able to repair your washer, the only circumstance in which we cannot do more work is if if the parts required are no longer available, and due to your units age the parts are no longer available for us to order from your manufacturer. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Quick servicr
Christina - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn the last two gold stars, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Aweful service
Jennifer - Hesperia, CA
He was very rude and came out before the same issue. I will not be using the company snd darren again
Response from Appliance Repair Specialist:
Jennifer, thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.
Michael
Michael - Bakersfield, CA
Good service
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Very professional
Joyce - Visalia, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Juan G.
REFRIGERATOR JENN-AIR JS42PPDUDE01 "Freezer ceiling led assembly needs to be replaced along with 3 other assemblies. Ceiling light is out, 2 other had broken clips, and one of them, the one wire is damaged from being pinched.; ordrng 4 W11462342 (LED)s"
Cruz B.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Fixed- installed new part (motor evap) per whirlpool, found compressor, lights, fans, doors, gaskets, to be working as designed, unit has begun cooling allow 36 hrs. "
Darren A.
WASHER WHIRLPOOL WTW5000DW2 "Replaced drive components due to transmission failure, recalibrated washer, cycle tested, checks out good. "
Juan G.
WASHER MAYTAG MVWB765FW3 "Unit is making a clanking noise as it agitates. Loose gearcase shaft. Suspension rods are loose. Agitator Needs to be broken off to replace. Gearcase and related parts, along with suspension rods need to be replaced.; ordrng 1 W10734521 (slider) and 1 W10752187 (screw) and 1 W10754448 (clutch) and 1 W10909670 (nut-spaner) and 1 W11130359 (suspension) and 1 W11161960 (agitator) and 1 W11393685 (GEARCASE)"
Juan G.
WASHER MAYTAG MVWC565FW1 "Gearcase is noisy at times, It needs to be replaced, along with related parts. Suspect balance ring on spin basket is compromised, not allowing for proper balancing of unit. Agitator and bolt need to be broken off.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11161960 (agitator), states that autho needed"
Darren A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Education on controls, reset filter light."
Juan G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Icemaker mechanism is broken, ice tray not going to home position. Ice maker needs to be replaced.; ordrng 1 W10873791 (icemaker)"
Darren A.
REFRIGERATOR WHIRLPOOL WRS315SDHZ "Repaired leaking water line, checks out okay."
Isidro L.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "On arrival cx stated unit was not making ice, ran diagnostics found units water valve working, unit needs ice maker ordering part ; ordrng 1 W11294907 (icemaker)"
Aaron B.
REFRIGERATOR WHIRLPOOL KRFC704FBS01 "Checked the unit found it in a upside down position, tested the ice maker passed then tested the fill it did not , turned on the fill tube heater , retested unit filled up unit should work ok now at this time."
Isidro L.
STOVE JENN-AIR JGRP548WP00 "On arrival cx stated her units left 18” inch oven would not work, seen service pointer, unit needs diverter, ordering part ; ordrng 1 W10856770 (diverter)"
Aaron B.
REFRIGERATOR WHIRLPOOL KSCS25INSS00 "Checked the unit the water lines are discolored and cracked the some are no longer available , turned off the water line to stop the dripping the unit was doing."
George Y.
DISHWASHER WHIRLPOOL MDB8959SFZ4 Installed parts tested check out ok complete no dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL WFW72HEDW0 Found washer nocking around found drain tube connector off reposition retested check out ok complete no dents or dings cause by tech.
Cruz B.
WASHER WHIRLPOOL MVWB765FW3 "Needs more work- found lid to be cracked at left side causing lid not to close properly, look at pictures, ordering part for unit. PSP item ; ordrng 1 W11259006 (lid)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer concerns , refrigerator side by side mullion getting very hot . Found , condenser fan blade came loose from motor , therefore compressor and mullion overheating . Replaced condenser blade . All functions tested normal at time of service ."
Cruz B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Need more work- found drain tube in fc to be frozen over causing water to leak onto bottom liner causing a sheet of ice, extension need to be replaced, cx rescheduled for Saturday."
Enrique R.
WASHER AMANA NTW4516FW2 "Customer concerns , drain pump keeps running . In diagnostics found , long drain error . Removed obstruction , performed calibration . All functions tested normal , no leaks ."
Cruz B.
WASHER WHIRLPOOL WFW6620HC0 "File # 7728782886 Ed from whirlpool tech line said to replace the ACU/LOCK DOOR/ found error code f5e3 only problem with this appliance, ordering parts per whirlpool. ; ordrng 1 W11316250 (latch) and 1 W11322905 (cntrl-elec)"
J.E. T.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Cycled unit and found evaporator with ice build up. Defrosted evaporator and found That Evaporator motor had loose contacts. Removed evaporator motor tested evaporator motor tested good. Reinstalled evaporator fan motor and re-tested with customer all tests passed. Job complete
Cruz B.
WASHER WHIRLPOOL WTW4855HW1 "File # 7728783404 Ed from whirlpool tech line to replace the inlet valve tech line thinks valve is not pouring straight down, its Possible it’s coming out the wrong direction at times causing intermittent leaking, checked the appliance for codes found none, diagnostic test pass with no leaks, cx has video of water leaking in rear left side. Ordering part per whirlpool tech line ; ordrng 1 W11210459 (valve)"
J.E. T.
WASHER WHIRLPOOL WTW4815EW Cycled unit and found unit leaking when draining. Remove the back panel and inspected drain pump and found drain pump inner hose had came off due to bad clamp. Reinstalled and secured inner hose. Job complete
Darren A.
REFRIGERATOR WHIRLPOOL WRS325FDAW01 "Ordered filter housing, door won’t lock filter into place.; ordrng 1 W10862456 (housing)"
J.E. T.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cycled unit and found unit not producing ice. Ice maker stuck and could don’t drop ice cubes due to some ice build up. Found that door was letting moisture in remove gasket and reinstalled. Ice maker now working properly. Job complete.
Darren A.
DRYER WHIRLPOOL WGD8000DW4 Ordered open thermal fuse.; ordrng 1 WP8573713 (thermal cut off fuse)
J.E. T.
OVEN WHIRLPOOL WFG525S0HV1 Installed new parts and re-tested unit all test pass. Job complete
J.E. T.
REFRIGERATOR KITCHENAID KRMF706ESS01 Cycled unit and found door light staying on on ui checked for switches all looked fine removed ui and found loose conection removed ui reinstalled and secured ui. Retested Through diagnostics. All test passed. Also instructed customer how to reset filter and set temp. Job complete
J.E. T.
REFIRGERATOR KITCHEN AID KRSF705HPS Installed new parts. Read tested all test passed.Job complete.
Darren A.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Refrigerant leak; ordrng 1 W11107829 (DRIER ) and 1 W11186306 (EVAPORATOR ) and 1 W11225065 (COMPRESSOR )
Darren A.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Wrong control.; ordrng 1 W10581605 (cntrl-elec) and 1 W10639004 (cntrl-elec)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer stated that the ice maker is not making ice. Removed and replaced ice maker tested all works good at this time.
Aaron B.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 " Checked operations found the unit is not defrosting ordered parts to repair the unit , evap motor is stalled out as well ; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10383615 (thermistor) and 1 WPW10464673 (motor-evap)"
Tyler F.
LAUNDRY WHIRLPOOL WTW8040DW4 Customer stated that the lid started to crack because it is rubbing in dispenser. Found GI installed dispenser wrong. Fixed dispenser and installed new door. All works good at this time.
Isidore A.
WASHER MAYTAG MHWE301YW00 "Bruce sr 7728778293Has gfci outlet, washer kept tripping outlet. Dryer does not. Connected to standard wall outlet no problems found. Recommended to have outlet replaced, by electrician."
Timothy J.
WASHER MAYTAG MVWB765FW3 "Customer states the clothes are still wet after the cycle. Checked faults and ran a service test. Unit has no stored faults and passes a service test. Checked water flow and found it sufficient. The unit has cold water attached to both side of the valve. Ran a drain test and the unit drained properly. Ran a spin test, unit came up to full speed without fault. Calibrated unit. Spoke with WPTS(7728776389) who said to go over usage with the customer. Unit checks ok."
Timothy J.
DRYER WHIRLPOOL CGD7006GW The way the laundry room is set up with the vent on the LH side and a door that opens inward the vent is crushed unless the unit is pulled out just enough for the door to open. Reset vent and tested. Unit operating as designed.
George Y.
REFRIGERATOR WHIRLPOOL WRFA35SWHN00 Found refrigerator fresh food doors gasket torn need to replace customer going to think about repair.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed control and tested. Unit checks ok.
Raymond H.
WASHER WHIRLPOOL MVWB865GW0 Upon arrival unit not operational. Found shorted control board and console. Needs console and control.; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)
Raymond H.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 " Upon arrival unit making a vibrating noise and not cooling, compressor piston hitting case, needs compressor. Cx wants to buy a filter. 72.27 due for filter.; ordrng 1 EDR1RXD1 (water filter) and 1 W10779331 (compressor)"
John B.
WASHER MAYTAG MVWB765FW3 "The customer is concerned of erratic behavior during the cycles, not draining. Pauses. Installed a new drain pump, water valve, and the main control. The washer tested good at this time."
Enrique R.
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Customer concerns , both compartments not cooling . Locked compressor . . ; ordrng 1 WPW10507886 (compressor)"
John B.
REFRIGERATOR KITCHENAID KRFC300EWH03 The customers complaining of a grinding noise inside the refrigerator section. Replace the control damper inside the refrigerator section. The refrigerator tested good at this time.
J.E. T.
DISHWASHER WHIRLPOOL WDT730PAHZ Upon Inspection found tracked broken and adjuster broken. Both parts will have to be replaced.; ordrng 1 W10712395 (adjuster) and 1 WP3385089 (track)
Leon M.
RESIDENTIAL REFR WHIRLPOOL WRT518SZFM00 Cx states that unit is not working properly.After running diagnostic check find that ice buildup in freezer section next to evaporator.Replaced all selected parts.Unit working properly as designed
J.E. T.
WASHER ROPER RTW4516FW2 Cycled unit diagnostics I noticed washer was leaking at the drain cycle. Inspected drain pump and found in a drain hose has a hole in it. Inner hose will have to be replaced.; ordrng 1 W10899966 (tub to pump hose)
Leon M.
RANGE KITCHENAID KSGG700EBS1 Cx states that unit is not working properly After running diagnostic check find that socket light bulb is bad.Replaced all selected parts Unit working properly as designed
Kevin M.
DISHWASHER - BUI WHIRLPOOL MDB4949SHZ0 Customer said unit not heating. I tested unit and found heater not coming on. I removed kick panel and found blue wire to heater disconnected. Reconnected wire. All tests good.
Alan S.
MICROWAVE JENN-AIR JMW3430DP00 Removed and replaced console tested unit unit now working as designed at this time of service
J.E. T.
WASHER WHIRLPOOL VAW3584GW1 Cycled unit and found unit not advancing in to rinse cycle. Unit will need electrical control board.; ordrng 1 W11170317 (cntrl-elec)
Alan S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Removed and replaced parts tested unit unit now working as designed at this time of service
Alan S.
COOK TOP WHIRLPOOL KGCU467VSS02 Removed and replaced part unit now like new job complete
Irvin F.
DISHWASHER KITCHENAID KDTE234GPS0 "3/3xOWI failed calibration, 3/1-thermistor open, 5/1-door stuck open. Cleared codes and ran the diagnostics, found the water is not entering the machine. Found failed inlet valve. Replaced and test, passed. All ops normal. ; used 1 W10327250 (FILL VALVE) from stock"
James M.
WASHER MAYTAG MVWC465HW0 Allied new valve. Unit complete.
James M.
REFRIGERATOR KITCHENAID KSF26C4XYY03 Replaced parts. Unit now working as intended and customer approves functions at this time.
Timothy J.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Test 47 shows the ice tray thermistor is open. Then later over temp then under temp . Unit passed the fill test. Ordering IM.; ordrng 1 W10873791 (icemaker)
Kenneth M.
OVEN WHIRLPOOL WEG750H0HZ0 Installed control and console. Tested unit. Unit is now working properly
John B.
RANGE WHIRLPOOL JGS1450FS0 "The oven keeps on flashing error codes, the customer has reset the power several times and it keeps on throwing an error code. I unplugged the oven and reset the oven codes. Checked the connections on the control board and the connection ribbon to the touchpad. Ordering the parts I need.; ordrng 1 W10759283 (cntrl-elec) and 1 W10759324 (cntrl-elec) and 1 W10901070 (panl-cntrl)"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer needed doors aligned. Found squeak coming from fridge door bottom hinge. Informed customer that I was out of silicone grease but if she applied just a small dab at to the lower hinge the squeak would go away. Customer approves
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS321SDHW04 Found unit not making ice. Found ice maker in off position. Turned on ice maker and tested unit. Unit is working properly. Customer approrves function at this time.
John B.
KITCHEN KITCHENAID KDPE234GPS0 "This is not the part that I ordered, ordering the correct part.; ordrng 1 W11281068 (light-ind) and 1 W11305303 (cntrl-elec)"
Leon M.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced all selected parts.Sump motor is broken ordering new one ; ordrng 1 W11025157 (pump&motor)
Leon M.
RESIDENTIAL REFR WHIRLPOOL WRS555SIHZ00 Cx states that unit is not working properly After running diagnostic check find that unit has a bad diffuser ; ordrng 1 W10902214 (thermistor) and 1 W11204060 (diffuser)
Kenneth M.
DISHWASHER AMANA ADB1400AGS1 Installed control and switch. Tested. Unit is working properly. Customer approves function.
Kenneth M.
WASHER MAYTAG MVW6230HW0 Installed motor actuator pulley and capacitor. Tested unit. Unit is now working properly. Customer approrves function at this time.
Leon M.
DISHWASHER KITCHENAID KDTE204EPA4 Cx states that unit is not working properly After running diagnostic check find that unit is not going to wash cycle and buttons on control panel is not responding Ordering control panel mn im hamar ; ordrng 1 W10901088 (dispenser) and 1 W10902005 (cntrl-elec) and 1 W10905432 (panel-cntl) and 1 W10917109 (pump&motor)
Enrique R.
REFRIGERATOR WHIRLPOOL WRB533CZJZ "Refrigerator both compartments not cooling . Found compressor start relay harness not fully inserted . Connected wire harness , tested it . All functions tested normal ."
Kevin M.
FREEZER WHIRLPOOL WZF34X16DW04 Interior lights come on and when you plug unit in the lights on control pad light up for a sec but control will not turn on when on/off is held. Failed control. Ordering control. ; ordrng 1 W11253128 (contrl-box)
Enrique R.
DRYER MAYTAG MGDC465HW "Customer concerns , dryer not heating up . Found open thermal fuse . Installed new fuse . All functions tested normal ."
Jim S.
WASHER WHIRLPOOL WFW6620HW1 Display control panel was in child lock. Unit wasn’t spinning properly due to legs not being locked. Durning the test mode I found that it was only dispensing a small amount of soap. The dispenser hose was blocked with dry soap. Removed the dry soap and now the soap flows properly now
Cruz B.
WASHER MAYTAG MHW6630HC0 "Fixed for fcc- Found error code f9e1 pump failure, removed and replaced new pump, tested unit in a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, cx ok repair, send cx a survey please thanks."
James M.
RANGE WHIRLPOOL WFG320M0BS3 Unit has dead control board. Ordering new board. Will return when parts arrive. ; ordrng 1 W11126814 (cntrl-elec)
Kenneth M.
WASHER MAYTAG MVWX655DW0 Pressure sensing fault with unit. Not filling properly with water. Ordrring control. Rescheduled customer for saturday 9-12-20; ordrng 1 W10625696 (Control)
Erick S.
WASHER WHIRLPOOL WTW4855HW1 Install new parts on unit. Re-tested unit and unit passed all tests are no errors. Job complete
Erick S.
WASHER WHIRLPOOL WTW4855HW1 Install new control board on unit. Re-tested it and it passed all test with no faults. Job complete
Jim S.
REFRIGERATOR KITCHENAID KRFF507HPS00 The wire connection came out with the light. Not able to repair. service number of 7728779331.
Erick S.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Yes unit has been worked on. Re-tested all functions and door passed all test for no faults. Job complete
Kenneth M.
WASHER WHIRLPOOL WTW7500GC0 Found unit with overload errorcode and over heated. Found leaking oil. Ordering new gearcase and slider. Ordering agitator incase old kne has to be broken off. Rescheduled customer for monday 9-14-20; ordrng 1 W10811956 (Gearcase) and 1 W10734521 (Slider) and 1 W10752283 (Washplate)
Leon M.
REFRIGERATOR KITCHENAID KBSD618ESS01 Replaced module light.Unit working properly as designed
Kenneth M.
WASHER WHIRLPOOL MVWX500XW2 Installed cold water valve and tested. Unit is working properly. Actuator is clicking not moving into shift or agitate. Ordering new actuator. ; ordrng 1 WPW10006355 (Actuator)
Randy C.
DRYER WHIRLPOOL WGD6620HW1 Removed and replaced boards now working job complete.
Randy C.
LAUNDRY MAYTAG MVWB765FW0 Removed and replaced parts now working as designed job complete.
Randy C.
WASHER WHIRLPOOL WTW4816FW2 Found washer stuck in drain cycle ran diagnostics passed no error codes all operations now normal unit was not starting for client. Now working as designed job complete
Isidore A.
REFRIGERATOR KITCHENAID KRFC300ESS01 Allow 2-3 hours send sealed system tech.Found compressor WPW10507886 Draw less than .5amps W11256565 evaporator and WPW10143759 dryer. Parts ordered; rqstng P&A on 1 W11256565 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Raymond H.
DRYER MAYTAG MLG24PRAWW3 "Control is needed, part not available. Unit not repairable."
Cruz B.
REFIRGERATOR KITCHENAID KRFC604FSS01 "Needs more work- PL1- ff fan is working intermittently, fan is grinding on hard ice as well cx has a video of the up issue ice maker is producing ice at this time, ordering parts for unit. PSP item for cntrl electronic allow 2 hrs for repair; ordrng 1 W11330486 (PANEL UI) and 1 W11395635 (COVER EVAP) and 1 W11450890 (CNTRL ELEC)"
Dane K.
WASHER MAYTAG MVWC465HW2 Removed and replaced drive pulley and tested unit. Unit functions normal now
Dane K.
OVEN AMANA AGR4230BAW0 Removed and replaced oven door gasket and tested unit. Unit functions normal now
Jim S.
DISHWASHER WHIRLPOOL WDT710PAHW1 Faulty drain pump; ordrng 1 W10876537 (drain pump)
Raymond H.
WASHER MAYTAG MVW6230HW0 "Upon arrival cx states unit bangs when in bulky cycles. Found cx overloading unit. Instructed cx on proper use and care, unit functions as designed."
Kevin M.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Unit not dispensing water at dispenser. I tested unit and found no water at dispenser. I found secondary fill valve dispensing to ice maker but not door. I removed secondary fill valve and found connector was not on all the way. Reconnected and re tested. All tests good now.
James G.
DISHWASHER WHIRLPOOL WDT970SAHB0 Heater is pulling 6.5 amps. Advised customer that it takes between 40 & 60 cycles for unit to absorb jet dry.Tested ok
James G.
DRYER MAYTAG MEDC215EW1 Replaced defective thermostat and fuse.Tested ok ; used 1 3392519 (
Leon M.
REFRIGERATOR KITCHENAID KRFC300ESS03 Cx states that unit is not working properly After running diagnostic check find that unit has a bad water valve Need second tech helper Very tight area unit is in kitchen cabinet Ordering water valve ; ordrng 1 WPW10420083 (valve) and 1 WPW10464767 (housing)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Customer stated that the unit is not dispensing cold water. Checked dispenser system. All is working to specs. Showed customer how reservoir system works. All works good at this time.
Randy C.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Went to replaced parts. Client has thrown last container in trash. Last tech only ordered the container not the whole assembly. Need whole container ; ordrng 1 WPW10558424 (ice-contnr)
Tyler F.
DISHWASHER KITCHENAID KDTM404ESS3 Customer stated that the dispenser door is open and will not close and can not open the rinse aid door. Removed and replaced dispenser tested all works good at this time.
Tyler F.
REFRIGERATOR JENN-AIR JCD2595WEK02 Customer stated icemaker stopped working removed and replaced icemaker tested all works good at this time.
Randy C.
RESIDENTIAL REFR WHIRLPOOL WRS571CIHZ01 1 schdld next appmnt for 9/22 TUE !
Kevin M.
REFIRGERATOR KITCHEN AID KRMF706ESS01 Freezer door not sealing. I found failed left and right side slide adapters not closing all the way causing air leak. Removed and replaced left and right side adapters. Tested unit. All tests good.
Alan S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced door ice part was defective ordering new one and both control please reschedule and parts are available; ordrng 1 W11224256 (cntrl-elec) and 1 W11224590 (cntrl-elec) and 1 WPW10577864 (door-ice)
Irvin F.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cx says the fresh food section collectswater, ice slab in frezer. Found drain grommet was blocked and open allowing in ambient air. Installed replacement drain grommet"
Jim S.
WASHER MAYTAG MVWX655DW2 Looks as if the cabinet as dropped on the right front corner. Customer states that the washer was damaged when Home Depot opened the box. Reference number is 7728783499. Parts are being shipped ; ordrng 1 W10676680 (cabinet) and 1 WPW10612925 (nameplate)
Jim S.
WASHER MAYTAG MVWB835DW4 F5E1 fault which is a faulty lid lock. Board is not responding tho commands but the user interface is sending the signal; ordrng 1 W10810403 (lid lock assy) and 1 W11170706 (cntrl-elec)
Kevin M.
WASHER WHIRLPOOL WTW8040DW4 "Customer stated unit not spinning and making slight noise. I tested unit and could hear slight rubbing. Found loose rotor causing slight noise. Slider in good condition. Tightened rotor and tested, all tests good."
Jim S.
WASHER MAYTAG MVWB765FW3 Noisy transmission.; ordrng 1 W10734521 (slider) and 1 W11393685 (TRANSMISSION )
John B.
DISHWASHER WHIRLPOOL WDF550SAFW0 "Reinstalled the door seal properly, installed a new overlay because the customer could not use certain cycles. The dishwasher tested good at this time."