Near Livingston, CA 95334
Cruz
Job Details: 05/09/2020
WASHER WHIRLPOOL MVWB835DW4 "Fixed for fcc- cx claims unit will fill, wash, spin, does not drain water out from basket, found water inside basket, checked unit for codes and found error code f9e1 pump failure, removed bad pump and installed new (pump water) from SP, tested unit in diagnostic test mode it completed filled, wash, drain, spin, cleared code, no leaks, unit is working as designed, cx ok repair. ; used 1 W10876600 (PUMP-WATER) from stock"
Near Hilmar, CA 95324
Cruz
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Fixed for fcc- cx claims lights are flickering in ff, found freezer led light to be out causing flicking issues, removed bad one and installed new one from SP (w10908166) all led lights are working as designed, cooling and temps are ok as well, cx ok repair; used 1 W10908166 (MODULE) from stock"
Near Simi Valley, CA 93065
Danny
Job Details: 05/09/2020
WASHER MAYTAG MVWB835DW3 Unit is making loud noises Found faulty gearcase and broken washplateReplaced gearcase and washplate and rotor Reinstall unit Calibrated washer and ran a self test cycle Unit is now working properly
Near Corcoran, CA 93212
Enrique
Job Details: 05/09/2020
DRYER ELECTRIC WHIRLPOOL WTW4800BQ1 Installed suspension assembly . Performed calibration . All functions tested normal . No leaks .
Near Coalinga, CA 93210
Enrique
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Inspected whirlpool refrigerator . Customer concerns , after moving to new house ice maker stopped working . Found broken on/off arm and frosted fill tube . Removed ice obstruction and installed new ice maker . Now all functions work as designed . No leaks ."
Near Lemoore, CA 93245
Enrique
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Whirlpool side by side refrigerator RC freezing food . Installed new thermistor . All functions tested normal at time of service . No leaks .
Near Modesto, CA 95351
Lance
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW7000DW4 "F0E2 error- oversuds detected. Found customer using “powder “ detergent. Instructed customer on use of detergent, as well as proper loading techniques. Customer experience long wash cycles due to unit being over suds and cannot detect proper pressures. Unit passed calibration and auto test. Unit is fully functional"
Near Glendale, CA 91205
John
Job Details: 05/09/2020
DRYER WHIRLPOOL MDG9316BWW "The dryer is making a grinding noise. The Tumblr, In the front Tumblr have wore a hole through them. This is due to the felt bearing wearing out and cutting a hole through both parts. The parts are no longer available. Due to the lack of parts this cannot be repaired."
Near West Hollywood, CA 90046
John
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Couldn’t get a hold of whirlpool technician. The customer is concerned of water buildup on the second shelves. Upon my arrival, there was none. She said it has been better for the last couple of days. Both the refrigerator door in the freezer door are closing properly. No signs of warm air leak at the doors or anywhere. Refrigerator Testedgood at this time."
Near Los Angeles, CA 91604
John
Job Details: 05/09/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01 "The icemaker does not always work. Went into the diagnostic and tested all the functions which have passed. I Called whirlpool technical, I could not get a hold of them. Adjusted the temperatures for it to be colder. Refrigerator tested good at this time."
Near Springville, CA 93265
Michael
Job Details: 05/09/2020
DRYER - ELECTRIC MAYTAG MED8200FW0 Cx states unit will power on but not start.Tech finds red lint lint blinking. Cx states dryer vent exits on the roof of home.Unit has power to consoleStarted time dry and control engages but drum does not spinFound open thermal fuseUsed truck stock thermal fuse W10909685Took quick pic of severe lint build up.Cleaned with shop vac. Instructed cx to service dryer vent as it exits on roof before using unit any further. Unit tumbles and heats as designed job complete; used 1 W10909685 (THERMAL FUSE) from stock
Near Porterville, CA 93257
Michael
Job Details: 05/09/2020
WASHER AMANA NTW4516FW2 "Cx states unit will leave her clothing wet at end of cycle on regular doesn’t seem to do it as much on heavy cycle.Husband reset console and did not change anything. No faults stored in controlRan manual hot and cold valves and op as designed with proper flow.Manual lid layptch engages but does not lock the striker down.Removed and replaced lid latch W11307244Rebooted unit and ran manual lid latch and now latches as designed. Ran auto service test, unit fills, agitates, drains and spins as designed job complete"
Near Porterville, CA 93257
Michael
Job Details: 05/09/2020
WASHER MAYTAG MVWB835DW4 Cx states unit is not agitating properlyF0E3-overloadF0E5-off balF2E1-stuck buttonF0E3-over loadF0E5-off balCleared faults and ran auto service test. Unit locks and fills as designedDrains as designed. Found drain line shoved approx 1’ down into stand pipe and was not venting properly on drain cycle. Moved drain to proper heightUnit spins as designed and agitates as designed.Ran manual agitation and wash plate has become loose on shaft. Tightened wash plate and now passes auto service test as designed. Job so plete
Near Porterville, CA 93257
Michael
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cx states several times now unit has stopped cooling in rc and food would spoil. Cx would unplug unit for a day and then unit would cool again for several more days.Found rc door gasket is torn and hanging took quick pic Found condenser coils severely obstructed took quick picFound freezer evap drain is obstructed with severe ice built up took quick picFound rc and fc liner at bottom is spider cracked and hasmpieces missing took quick picUnit is not repairable due to damaged liner. Job complete
Near Glendale, CA 91208
Leon
Job Details: 05/09/2020
WASHER WHIRLPOOL WFW3090JW0 "Replaced UI.After running diagnostic check unit still not working.Called Whirlpool Tech Line recommendation to order main board.; ordrng 1 W11334214 (MAIN BOARD )"
Near Baldwin Park, CA 91706
Juan
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Replaced air damper assembly. Checked ops, unit is working fine."
Near El Monte, CA 91732
Juan
Job Details: 05/09/2020
WASHER MAYTAG MVWB835DW0 "Replaced stator, rotor, clutch, and main control board. Calibrated unit, ran diagnostics. All ops check fine."
Near Temple City, CA 91780
Juan
Job Details: 05/09/2020
MICROWAVE WHIRLPOOL KOCE500ESS04 "Replaced control panel. On previous visit replaced appliance manager w10915648 and harness wire W11449277. Checked ops, microwave and oven are working properly."
Near Covina, CA 91722
Stephen
Job Details: 05/09/2020
WASHER AMANA NTW4605EW0 "Replaced gear case, suspension rods, splutch, belt, strike, agitator, and screw. Fills, agitates, drains, rinses, and spins properly. Advised customer to run clean cycle with affresh cleaner monthly. Complete."
Near Rialto, CA 92376
Stephen
Job Details: 05/09/2020
RANGE - GAS WHIRLPOOL WFG530S0ES0 Ran diagnostics. Had f5e2 error code. Found Y wire terminal to control backed out of connector. Reinserted terminal into connector. Cleared error code. Heating and working properly at this time. Complete.
Near Salida, CA 95368
Cruz
Job Details: 05/09/2020
RANGE KITCHENAID KSGG700ESS "Wrong cntrl elec was ordered, ordering right one for unit.; ordrng 1 WPW10453983 (cntrl-elec) and 1 WPW10603096 (cntrl-elec)"
Near Upland, CA 91786
Stephen
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Unit is dead. Found refrigerator plugged into “Green plug “ causing no power to unit. Instructed customer not to use green plug.Plugged refrigerator directly into wall outlet. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food. Complete.
Near Ontario, CA 91764
Stephen
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL GI6FDRXXY07 Ran diagnostics. Found FC drain iced up. Needs P-trap kit per service pointer # W10632338E. S code s38253 part. EST 265.00. 150.00 labor. Installed P-trap kit. Deiced FC drain with steamer. Unit is cooling properly at this time. Complete.; used 1 W10619951 from stock
Near Santa Clarita, CA 91387
Joe
Job Details: 05/09/2020
WASH/DRY COMBO WHIRLPOOL WET4124HW0 Replaced lid lock and tested unit. Unit is now functioning as designed. Job complete.
Near Monrovia, CA 91016
Andy
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Leaks found defrost drain iced up, defrosted drain and tested unit working properly"
Near Modesto, CA 95358
Lance
Job Details: 05/09/2020
DRYER WHIRLPOOL WED5000DW2 "Needs work- found faulty heating element, no heat. Needs new element, we will re route; ordrng 1 279838 (element,heater)"
Near Rancho Cucamonga, CA 91701
Andy
Job Details: 05/09/2020
WASHER MAYTAG MVWB765FW "Lid lock not locking, repaired water re harness to main control and tested unit working properly"
Near Modesto, CA 95351
Lance
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW8500DC3 "F3e2 error- inlet temperature fault, needs new water valve, water not entering wash, 121.5v to valve and only humming. We will need to re route; ordrng 1 W11165546 (valve)"
Near Pasadena, CA 91104
Jaime
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW5000DW2 Installed the new control board washer came alive and worked ok
Near Escalon, CA 95320
Lance
Job Details: 05/09/2020
RANGE WHIRLPOOL WFE525S0HS1 "Incorrect parts ordered, originally documented with tech line/safety. They advised customer to call in regarding getting replacement. Advised we will correct parts and also customer needs to provide new power cord for repair ; ordrng 1 W11449104 (MAIN WIRE HARNESS)"
Near West Hollywood, CA 90046
John
Job Details: 05/09/2020
OVEN KITCHENAID KGRS505XSS05 Call was given back to 1st tech there.
Near San Luis Obispo, CA 93401
James
Job Details: 05/09/2020
REFRIGERATOR THERMADOR T24UC920DS "Defrosted unit, replaced fan. Found gapping in door gasket. Heated and reset gasket. Unit now working as intended."
Near Visalia, CA 93277
Chase
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 120v to auger but barely engaging. Ordering auger and ice bucket.; ordrng 1 W11310391 (AUGER) and 1 WPW10558424 (ICE CONTAINER)
Near Kingsburg, CA 93631
Jonathan
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL KSSO48QTX04 Tested found drain frozen over cleared and installed filter on both units
Near Temple City, CA 91780
Juan
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 Excessive ice buildup on fresh food evaporator cover. Evaporator cover needs to be replaced. Unit needs to be defrosted before repair to avoid damage to evaporator.; schdld next appmnt for 5/12 TUE !
Near Del Rey, CA 93616
Jonathan
Job Details: 05/09/2020
WASHER WHIRLPOOL MHW8630HW1 Found dispenser cracked replaced tested working to spec
Near Alhambra, CA 91801
Juan
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Temperature in freezer in the low 30s, frost pattern only visible in the top half of the evaporator. Compressor drawing .9 amps. Sealed system issue."
Near Merced, CA 95348
Kenneth
Job Details: 05/09/2020
WASHER WHIRLPOOL WFW6620HC0 Unit leaking sater. Found hose not attached to drain oumo so water instantly leaked when filling unit. Indtalled hose gully and tested. No leaks found. Unit working properly.
Near Fresno, CA 93702
Timothy
Job Details: 05/09/2020
DRYER WHIRLPOOL WED5000DW2 Found the power to the unit was not present. Reset breakers and found the unit operating correctly.
Near Fresno, CA 93727
Timothy
Job Details: 05/09/2020
OVEN WHIRLPOOL WOS72EC0HS01 Installed UI and set up appliance. Unit operating as designed.
Near Clovis, CA 93619
Timothy
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL KBFN402ESS01 Installed parts that close the door and keep it from clicking. Found the screws provided in the shim kit do not fit this unit. Replaced with truck stock parts.
Near Fresno, CA 93720
Timothy
Job Details: 05/09/2020
DISHWASHER KITCHEN AID KDTE334GPS0 Customer states the unit is not cleaning well. Checked for faults and ran a service test. Unit has 1 stored fault. 2-1(UI stuck key Keypad tests ok. Unit went through a service cycle without fault. Ran a normal cycle after the service cycle and checked water temperature it was 97f. ran water at the sink after the service cycle and normal cycle to check the temp in the unit. It took an additional minute of running water at the sink until it was 120f. Called WPTS (7727767881) they said to have the customer run water at the sink until it is 120f then to start the unit. To use the Tough cycle with all the heat modifiers for best results. WPTS said to have the customer watch how dishes are loaded. Avoid blocking water jets to any of the dishes in the unit.
Near Fresno, CA 93730
Timothy
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KBSD602ESS01 I was told by WPTS last visit to replace ALL of the LEDS on the CKT that is failing. I have done this. I have also replaced the light board. None of these parts have corrected the issue. Called WPTS again about this unit that has had over 6 visits from me for the same problem. I have documented this multiple times and I keep getting told to replace the LEDS. The other side of the CKT is working fine. Told that there is a sixth light. This is not on the service manual. Replaced this light (behind the IM) and the LEDs lit up. Left and was called back because no lights were working at all. This was after I verified EVERY light in this unit was working. Cycled power at the unit compartment and the LEDs worked but the display did not light up. Turned off cooling and turned back on and the display started working. Unit operating as designed (now).
Near Monrovia, CA 91016
Andy
Job Details: 05/09/2020
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS00 "Found leak on the evap and compressor running too hot and making noise, needs compressor,and evaporator ; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor)"
Near San Joaquin, CA 93660
Irvin
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cx says the unit is not cooling properly. Found the evap motor is not rotating. Removed cover found evap blade dislodged from fan motor. The thermistor is open. 8 stalled replacement thermistor and blade. Assembled unit. Test good all ops normal.
Near Madera, CA 93637
Irvin
Job Details: 05/09/2020
FREEZER WHIRLPOOL WRB322DMBW00 "Removed power, replaced parts. Powered unit, programmed fridge. Unit is operational. All ops normal."
Near Madera, CA 93638
Irvin
Job Details: 05/09/2020
LAUNDRY WHIRLPOOL WTW5000DW2 Removed power from washer. Installed all components. Powered unit and calibrated washer. Unit is operating properly all ops normal.
Near Atascadero, CA 93422
Tom
Job Details: 05/09/2020
OVEN WHIRLPOOL JJW2730WS02 "Ran unit, Cooling Fan functional, Preheat to 350F Test for both compartments. No heating, customer states that unit did heat correctly intermittently. Attempting hard reboot, no change. Replace Main Relay./Relay ; ordrng 1 WP9752759 (relay)"
Near Bradley, CA 93426
Tom
Job Details: 05/09/2020
REFIRGERATOR KITCHEN AID KBSD618ESS01 "Found unit reacting on it’s own, unable to change Ice Selection, control lights, or reset Filter, order and replace User Interface. Tech will return with Motor./User Interface - (WPW10151236); ordrng 1 WPW10151236 (cntrl-elec)"
Near San Luis Obispo, CA 93405
James
Job Details: 05/09/2020
OVEN KITCHENAID KOSE500ESS00 Found unit with no power. Thermal fuse blown. Ordering new fuse and blower fan. Will return when parts arrive. ; ordrng 1 W11245567 (blower) and 1 WPW10545255 (fuse-thrml)
Near Fresno, CA 93711
Irvin
Job Details: 05/09/2020
WASHER MAYTAG MHW3100DW Hello was leaking and moldy. Removed failed bello. Installed replacement. All ops normal.
Near Oakdale, CA 95361
Lance
Job Details: 05/09/2020
RANGE WHIRLPOOL WEG745H0FS0 "Fixed- found switch membrane (user interface) non functioning. Cancel button not working as well as numbers 1-4. Replaced user interface and tested ok, all buttons now working, unit is now fully operational."
Near Pismo Beach, CA 93449
James
Job Details: 05/09/2020
WASHER MAYTAG MHW5500FW Found unit not draining due to bad pump. Ordering new pump. Unit on stand. Cx stated son can help remove from stand before install. Will return when parts arrive. ; ordrng 1 WPW10605427 (pump-water)
Near San Bernardino, CA 92404
Rod
Job Details: 05/09/2020
WASH/DRY COMBO MAYTAG MVWC565FW0 Makes noiseConfirmed Pump continues to operate due to sensing a over flow condition or possible over sudsing.These conditions and the subsequent actions of drain pump are not cvr’d in any operators guide nor esc.Further investigation uncovered a loose pressure hose at machine control resecured with no issues returning
Near Bakersfield, CA 93301
Erick
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL HMG2170-47D On unit not cooling due to frozen evaporator causing poor airflow. Unit has bad heater and will need to be replaced.; ordrng 1 WP61001846 (heater- de)
Near Colton, CA 92324
Rod
Job Details: 05/09/2020
DRYER WHIRLPOOL WGD4900XW0 Confirmed rattling and squealing issues. Found worn out dryer repair kit. Replaced with stock from truck; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Kingsburg, CA 93631
Jonathan
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Installed compressor and dryer vaccumed and charged after talking with tech line needs 3 way valve ; ordrng 1 W10331270 (valve)
Near Bradbury, CA 91008
Jaime
Job Details: 05/09/2020
RESIDENTIAL REFR KITCHEN AID KRFC704FSS00 Installed the new control board and the cover evaporator
Near Fontana, CA 92335
Tyler
Job Details: 05/09/2020
MICROWAVE MAYTAG MMV4205DS1 Customer stated that the buttons are not working on the console. Removed and replaced console. Tested all works good at this time.
Near Merced, CA 95348
Kenneth
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Found unit not making ice. Found ice maker off. Turned kn ice maker and tested. Unit is working properly. Instructed customer to dispense ice occasionally to keep ice from clumping near arm and shutting off ice maker.
Near Santa Ynez, CA 93460
Jim
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW8500DC6 Customer instruct about the new noises and load requirements for this machine.
Near Lompoc, CA 93436
Jim
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW5000DW2 Replaced water valve. Unit tested OK. Customer needs to raise the drain hose and make sure that it is not vacuum tight
Near Arroyo Grande, CA 93420
Jim
Job Details: 05/09/2020
DRYER MAYTAG MGD6000XG0 The outside vent was blocked
Near Santa Maria, CA 93455
Jim
Job Details: 05/09/2020
WASHER WHIRLPOOL MVWX655DW1 "The customers concern is that before the unit went out of balance the washer in all cycles would spin slowly and fill with water. After the balance issue it will no longer spin and fill in the ‘hand wash’ load, it will in the other cycles. Per tech line the unit is working as designed. I have a case number of 7727769418. Custom to call customer service and they will let us know before we move forward with any other repair"
Near La Crescenta-Montrose, CA 91214
Francisco
Job Details: 05/09/2020
ALPHA WHIRLPOOL WFW94HEXW0 Checked unit found pump not running. Ensure there was no obstruction in filter. Checked voltage at dp2 on control found 120 vac. Removed and replaced water pump. Cleared codes and tested ops unit working as intended.
Near Madera, CA 93636
Timothy
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 FC evaporator is frosted up. The evaporator thermistor checks ok through the control and the unit can be forced through diagnostics to defrost. When I see this issue it is usually the evaporator thermistor that sometimes shows open and sometimes checks ok without replacing parts. I have replaced various parts with mixed results. This has caused multiple visits. For this reason I am replacing the complete defrost thermistor CKT.; ordrng 1 W11396386 (ASS) and 1 W11405276 (HENS) and 1 W11449482 (CAN’T) and 1 WPW10384183 (thermistor)
Near Mendota, CA 93640
Irvin
Job Details: 05/09/2020
WASHER MAYTAG MVWX655DW0 "F7/E1-BSKT SPD FLT, F0/E5-OFF BALCX SAYS the washer will not spin, also the start/pause button is not operating. The wash plate spins independent of the basket. The start button is not responsive. The gearcase is leaking oil all over components. ; ordrng 1 W10006481 (gearcase) and 1 W10239973 (cam) and 1 W10396887 (hub) and 1 W10597177 (actuator) and 1 W10609480 (washplate) and 1 W10625696 (cntrl-elec)"
Near Bakersfield, CA 93306
Patrick
Job Details: 05/09/2020
WASHER MAYTAG MVWC565FW2 "Customer instructed on use and care unit working. No error codes stored. Customer is unhappy with unit. Documented with trade partners, if we go back and there isn’t an issue, we will charge a service call Janet 7727732695"
Near Madera, CA 93638
Irvin
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cx says the unit is freezing food. The dampener is physically not operating. Power to the dampener is good. Replacing dampener. The interface has some dimming led’s; ordrng 1 W11214887 (cntrl-elec) and 1 W11317276 (diffuser)
Near Fresno, CA 93722
Irvin
Job Details: 05/09/2020
WASHER MAYTAG MVWB765FW3 "Cx says the clothes are damp after final spin, has to spin/drain cycle to complete load. No error codes in the unit. Found the unit has weak suspension. Ordering parts. ; ordrng 1 W11226784 (suspension)"
Near Bakersfield, CA 93309
Patrick
Job Details: 05/09/2020
DRYER WHIRLPOOL 3500AYW Found noise. Coming from rollers and pully. Removed and replaced quoted 361.90. All ops chedked good
Near Fresno, CA 93711
Irvin
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Fresh food section is is not getting down to temp. The unit is frosted up in fresh food section. The control is correct version. ; ordrng 1 W10815735 (cover-evap)
Near Terra Bella, CA 93270
Michael
Job Details: 05/09/2020
RANGE MAYTAG MGC5536BDS Removed cooktop from counter and unplugged unitRemoved and replaced left front burner head WP7527P026-60 and harness WPW10184468Used two screws WP3368921Tested unit and now have spark and ignition from all five burner heads. All ops are as designed job complete
Near Delano, CA 93215
Michael
Job Details: 05/09/2020
STOVE WHIRLPOOL WFG505M0BS3 Cx states left rear valve blob is bent and not centered and cx smells gas.Removed console face and reinstalled left rear burner valve onto manifold with new O ring. Knobs are all now straight and no longer leaks gas. Tested all burners and op as designed with no additional gas smell job complete
Near Merced, CA 95348
Kenneth
Job Details: 05/09/2020
WASHER MAYTAG MVWC565FW0 Splutch pulley nut dropped off. Applied generous amount of loctite onto pulley nut and tested. Unit is now working properly. Customer approves funftion ag this time.
Near Riverside, CA 92507
Rod
Job Details: 05/09/2020
WASHER WHIRLPOOL WFW560CHW0 ORDERING USER INTERFACE AND MACHINE CONTROL; 1 W11322879 (cntrl-elec) and 1 W11325580 (cntrl-elec)
Near Newman, CA 95360
Kenneth
Job Details: 05/09/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit would not start. Start up unit and close door. Unit woukd sit there then cancel down. Ran diagnkstics. Found no errors. Tan through auto test mode. All functions worked. Restarted unit. And unit woukd run cycle. If unit continues the problem. Send me out with Control and Console
Near Gustine, CA 95322
Kenneth
Job Details: 05/09/2020
RANGE WHIRLPOOL WEG750H0HZ0 Installed console and tested unit. Unit is now working properly. Customer approves function at this time.
Near Lompoc, CA 93436
Jim
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW8040DW4 Transmission is making noise. Wash plate is seized. Basket bounces.; ordrng 1 W10754448 (clutch) and 1 W10775188 (washplate) and 1 W10775188 (washplate) and 1 W10811956 (drum assy)
Near Lompoc, CA 93436
Jim
Job Details: 05/09/2020
DRYER WHIRLPOOL WGD7120HC0 Broken blower wheel; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel)
Near Santa Maria, CA 93455
Jim
Job Details: 05/09/2020
FREEZER KITCHENAID KBSD618ESS01 Broken stripper to the ice maker; ordrng 1 W11126009 (icemaker) and 1 WPW10272161 (arm-stripr)
Near Santa Maria, CA 93455
Jim
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WZF56R16DW04 Burnt compressor ; ordrng 1 W10507884 (compressor) and 1 W10858281 (evaporator) and 2 W10913906 (coupler)s and 1 WPW10143759 (dryer)
Near Pasadena, CA 91107
Francisco
Job Details: 05/09/2020
OVEN KITCHENAID KOCE507ESS05 Need to go back out will check if I can do it tomorrow.
Near Bakersfield, CA 93306
Patrick
Job Details: 05/09/2020
WASHER MAYTAG MHW8630HW0 Customer having dispenser issues. Falls in serial range for dispenser issues. Needs acu replaced with dispenser ; ordrng 1 W11322884 (cntrl-elec)
Near Los Angeles, CA 91331
Antonio
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Freezer door is not closing properly. Rearranged food packages in the drawer and instructed client not to over fill drawers. Deiced freezer coil and checked defrost heaters. Working ok.
Near Los Angeles, CA 91331
Antonio
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT106TFDW01 Drain plug was pinched at the end by the drip pan. Repaired and tested. Working ok.
Near Bakersfield, CA 93307
Patrick
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Found the unit not making ice and lights still not working. Needs led control and ice box fan ice maker to be replaced too. Test 36 no ops. Test56 e2.; ordrng 1 W10804160 (cntrl-elec) and 1 W10846539 (evaporator fan blade)
Near Los Angeles, CA 91331
Antonio
Job Details: 05/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Vents are blocked no air circulation. Advised client to keep return and supply vents clear. Unit operates per mfg.’s specifications.
Near Bakersfield, CA 93304
Patrick
Job Details: 05/09/2020
REFRIGERATOR KITCHEN AID KSF26C6XYY04 Connectors not in. Needs to be rescheduled for Saturday ; ordrng 1 W10316760 (thermistor)
Near Bakersfield, CA 93312
Dane
Job Details: 05/09/2020
REFIRGERATOR WHIRLPOOL WRB322DMBW01 Found the evaporator fan motor not turning. When checking voltage at the evaporator fan motor it started turning. Found the black wire backed out of the connector. Secure connection and tested unit. Unit functions normal now
Near Bakersfield, CA 93312
Dane
Job Details: 05/09/2020
WASHER MAYTAG MVWB865GW0 Upon arrival the unjt would not start. Unjt was giving a lid lock fault code. Removed and replaced lid lock and tested unit. Unit functions normal now
Near Porterville, CA 93257
Michael
Job Details: 05/09/2020
WASHER MAYTAG MVWB835DW4 Spun tub by hand and cannot hear bearing noises. Found several coins under wash plateRemoved stuck coinsCx has a video of noise during agitation cycle. Is hear slack in wash plateF0E4- spin limited by water tempF3E2-inlet water temp faultF2E1-stuck UI buttonF0E4-spin limited by water tempRan manual cold and manual hot and both water valves operate and have proper temp and flow. Lid latch engages as designed.Cleared faults and ran auto service test. Unit filled through all valves agitates drains and spins as designed.Removed console and J2 plug. Measured resistance between J2-1&J2-2 and shows 130k ohm @ 77°FOut of range thermistor on water valveOrdering water valve W11172234Return Thursday 5-7-20; ordrng 1 W11172234 (WATER VALVE)
Near Bakersfield, CA 93311
Dane
Job Details: 05/09/2020
REFRIGERATOR KITCHEN AID KFIS27CXMS5 R8178796a...Andy 7727767367W10323239Upon arrival there was condensation building up around the facia on the icemaker and it was causing the leak. Called tech-support and spoke to Andy there is a service planner for this issue to add a patient heater kit. Customer declined estimate for facial heater
Near Bakersfield, CA 93311
Dane
Job Details: 05/09/2020
DRYER WHIRLPOOL WGD7500GW On arrival the unit was not heating. Found a cracked igniter that was getting 120 but would not glow. Removed and replaced igniter and tested unit. Unit functions normal now
Near Wasco, CA 93280
Michael
Job Details: 05/09/2020
WASHER WHIRLPOOL MVWB865GW0 Cx stayed lid is broken took quick pic Ordering new glass lid W11259006Office to contact cx and resch call when parts are available; ordrng 1 W11259006 (LID)
Near Livingston, CA 95334
Kenneth
Job Details: 05/09/2020
WASHER MAYTAG MVWC565FW0 Order gearcase!! Do not reschedule till gearcase is ordered. ; ordrng 1 W11035751 (Gearcase)
Near Los Banos, CA 93635
Kenneth
Job Details: 05/09/2020
WASHER AMANA NTW4516FW3 Installed gearcase cam and belt. Tested unit. Unit is now working propetly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 05/09/2020
RANGE AMANA ACR4303MFS3 Installed control and tested unit. Unit is now working properly. Customer approevs fucntion at this time.
Near Newman, CA 95360
Kenneth
Job Details: 05/09/2020
WASHER WHIRLPOOL WTW5000DW3 Hose has 2 or 3 small pin point size holes. Previous hose installed defective. Ordering hose. Rescheduled customer for thursday 5-7-20; ordrng 1 W10899966 (Hose)
Near Los Banos, CA 93635
Kenneth
Job Details: 05/09/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Frosting in fridge evap. Called techline. Documneted and was told to follow the most recent service pointer. W11092686E looked at pointer and found everything checked good. Unable to make any more repairs per techline. Left unit the way it is. Directed customer back to lowes. SR#7727768895 - Andrew/Scott this unit is deemed unrepairable