Near Los Angeles, CA 90039
John
Job Details:
01/17/2020
DISHWASHER WHIRLPOOL KDTM704ESS3
"Complaint of a lot of water droplets inside the tank, this is a brand new dishwasher and no rinse aid has been a used yet. Gave customer instructions on to use that rents a true condition to take. Also note, the water temperature is 105°. The temperature needs to be hotter for better wash and better dry. Gave customer instructions to use he did wash cycle and he did dry cycle."
Near Grand Terrace, CA 92313
Rod
Job Details:
01/17/2020
DRYER MAYTAG MGDC465HW0
Heater box ordered by ARS..............Dave. Preid no initial trip out without part.; ordrng 1 279980 (box)
Near Fontana, CA 92335
Tyler
Job Details:
01/17/2020
WASHER WHIRLPOOL MVWX655DW1
Customer stated that the unit is filling with water when not in use. Ordering valve assembly in stock.; ordrng 1 W11127357 (housing)
Near Fowler, CA 93625
Jonathan
Job Details:
01/17/2020
WASHER MAYTAG MVWC465HW2
Tested found control not responding replaced tested working to spec
Near San Bernardino, CA 92407
Rod
Job Details:
01/17/2020
WASHER MAYTAG MVWC565FW2
Won’t spin out loadNo power to motorConfirmed Notified trade team at whirlpoolCould not get motor to turn during on board diagnostics.Over suds malf code and motor fault indicated disconnected motor reconnected and now spins as designed. Motor connector may have come loose during transport or installation. Too much soap causing over sudsing issue. ”FILE# 7726870921. Per Carly trade partners.
Near Ceres, CA 95307
Cruz
Job Details:
01/17/2020
WASHER WHIRLPOOL WTW5000DW3
"Customer declined repair- cx does not want unit repaired."
Near Claremont, CA 91711
Tyler
Job Details:
01/17/2020
WASHER MAYTAG MVWX655DW1
Customer stated that the unit is making a loud noise between the wash cycle and the spin cycle. Checked unit for error codes. No codes at this time. Cycle tested unit and found gear case is making noise. Ordering gear case and cam kit not in stock. ; 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)
Near Riverside, CA 92507
Kevin
Job Details:
01/17/2020
REFRIGERATOR KITCHENAID KRMF706EBS02
Frost build up on rear panel of FC causing door not to close and cooling loss. I found defective upper left adapter and bottom drawer adapter causing door not to seal properly. Ordering parts. Customer will defrost unit prior to repair. ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W11131390 (bracket)
Near Patterson, CA 95363
Cruz
Job Details:
01/17/2020
DRYER MAYTAG MEDB835DW4
"Fixed- installed all new parts (wire,blower wheel, cntrl elec, motor drive) tested unit in a high heat cycle it heated, no codes, runs quiet, ck ducting and found it to be clear of obstruction, good air flow. Cx ok repair."
Near Modesto, CA 95351
Cruz
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
"Complete- cx claims Aries service company came and installed parts into unit, I was able to take pics of M/S"
Near Ripon, CA 95366
Cruz
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00
"Fixed- installed new parts (2 pads) ice & water dispenser are working as designed, cooling and temps are working as well."
Near Oakdale, CA 95361
Lance
Job Details:
01/17/2020
OVEN WHIRLPOOL GBD307PDB10
"F1e2 error, control board malfunction, unit is not operational. Issue with main control board and user interface is not displaying properly all digits. This is causing internal error ; ordrng 1 8302319 (ASSY CONTROL BOARD) and 1 WP8300440 (panl-cntrl)"
Near Ontario, CA 91761
Tyler
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Customer stated that the lights are not working in fridge or freezer and has a torn gasket. Removed and replaced module and door seal. Tested all works good at this time.
Near Ontario, CA 91764
Tyler
Job Details:
01/17/2020
RANGE WHIRLPOOL WFG515S0ES1
Customer stated that the unit is not heating. During preheat it jumped from 100 to 120. Also power burners not working. Removed and replaced main control and burner heads tested all works good at this time.
Near Ripon, CA 95366
Lance
Job Details:
01/17/2020
WASHER WHIRLPOOL WFW8620HC1
"Needs work- found ripped/torn bellow and retainer off and bent, need to re route with parts.; ordrng 1 W11266654 (clamp) and 1 W11318722 (bellow)"
Near Clovis, CA 93619
Timothy
Job Details:
01/17/2020
REFIRGERATOR KITCHEN AID KBSD602ESS01
Ordering parts for this problem from the service pointers on this issue. Spoke with the customer and he said there was frosting in the ice bin and the lower FC drawer cover does not stay on (they have tried ;Book as 3 calls built in unit needs to be removed from cabinetry.; 1 2267192 (extension) and 1 W10645131 (reservoir) and 1 W10839856 (front-bskt) and 2 W11171640 (shim-hinge)s and 1 W11416733 (EXT.) and 1 WP2318082 (shaft) and 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
01/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Customer stated that the deli drawer is not closing all the way. Removed and replaced rails tested all works good at this time.
Near Riverside, CA 92501
Kevin
Job Details:
01/17/2020
RANGE JENN-AIR JDS8850AAW
Unit continues to spark even when burners are lit. I found failed ground coming from burner heads. Unit would need burners heads. Parts are no longer available. Unit is unrepairable.
Near Thousand Oaks, CA 91360
Joe
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Unit has a hole in the Freon line I was able to seal with duct tape. Unit also needs a unit also needs a evap motor because I can’t get it to run. Ordering parts.; ordrng 1 W11087438 (motor-evap)
Near Westlake Village, CA 91361
Joe
Job Details:
01/17/2020
REFIRGERATOR KITCHENAID KRFC704FPS03
Broke tabs on parts. Ordering parts.; ordrng 1 W10752689 (heater) and 1 W11204892 (door-ice) and 1 W11222983 (trim) and 1 W11227946 (shield) and 1 W11330487 (panel-ui)
Near Turlock, CA 95380
Lance
Job Details:
01/17/2020
OVEN AMANA AER6303MFB2
"Trade partners sr#7726858189F1E0 error. Internal control board failure. Unable to proceed further with repair do to infestation, trade partners advised not covered, for safety do not take apart for repair"
Near Modesto, CA 95358
Lance
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRF540CWHB00
"Arrived at home, and customer stated we already repaired unit."
Near Modesto, CA 95351
Lance
Job Details:
01/17/2020
DRYER WHIRLPOOL WGD5000DW3
"Fixed-replaced door switch. Ran and tested. Unit is now fully heating, working as designed. Fully operational"
Near Pismo Beach, CA 93449
George
Job Details:
01/17/2020
WASHER MAYTAG MHW8200FC0
7726906845. # file found load and go filling with water lid not closing properly ok to order part.; ordrng 1 WPW10250742 (drawer)
Near Kerman, CA 93630
Irvin
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
"Fresh food light and not cooling in fresh food section. The socket and build came apart together, replacing. The main control needs to be replaced. Defrost cycle is non-op. Defrosted the unit for better operation. MIKE-TECHLINE the unit is operating in test mode. Defrost system is operating. The main control is failed. The unit is not defrosting properly replacing the control. 7726905764; ordrng 1 W10352518 (socket) and 1 W11174836 (cntrl-elec) and 1 W11216993 (bulb-light)"
Near Modesto, CA 95358
Lance
Job Details:
01/17/2020
REFRIG/TOP-FREEZ MAYTAG MFT2776FEZ00
"Fixed-found freezer drawer screws were loose causing drawer to hit and scrap against the pull out bin. Tightened and adjusted drawer screws, re adjusted freezer door hinges. Freezer door is now closing properly as well as all drawers and bins. Unit fully operational, customer approves repair"
Near Simi Valley, CA 93065
Danny
Job Details:
01/17/2020
WASHER WHIRLPOOL WFW8620HW1
Unit is stopping in the rinse cycle and giving error LFFOUND FAULTY WATER VALVE NEED TO ORDER PARTS AND RS CALL ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Near Fresno, CA 93726
Timothy
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW04
Installed control. Checked thermistor and defrost CKT through the control. Both checked ok.
Near Los Angeles, CA 91304
Danny
Job Details:
01/17/2020
MICROWAVE KITCHENAID KMBP100ESS01
Unit is not heating and giving inverter error code Found unit making loud noises from fan and no heat need to order partsAnd rs call ; ordrng 1 W10217711 (inverter) and 1 W10287986 (sensor) and 1 W10838964 (motor-fan) and 1 W11346197 (MAGNETRON )
Near Thousand Oaks, CA 91320
Joe
Job Details:
01/17/2020
DISHWASHER KITCHENAID KDTE254ESS2
Unit would not power due to a faulty control panel and board. After replacing control panel and board.
Near Firebaugh, CA 93622
Irvin
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"Frost buildup left side frezer door. The rails are not sealing properly. Replacing rails for the frezer, and gasket. Ordering light assembly. ; ordrng 1 W10407216 (gasket-fip) and 1 W10625067 (bracket L) and 1 W10625068 (bracket R)"
Near Westlake Village, CA 91361
Joe
Job Details:
01/17/2020
REFRIGERATOR KITCHEN AID KSSC48QMS02
Customer needs filter.units door hinge also wouldn’t close. Fixed door hinge. Unit is now functioning as designed. Job complete.
Near Fresno, CA 93722
Irvin
Job Details:
01/17/2020
REFIRGERATOR WHIRLPOOL KRFC300ESS01
"Frezer rails out of sync. The left side could remain ajar causing frost. Cx wants the deli cover, is paying for the part. ; ordrng 1 W10827015 (cover) and 1 WPW10330994 (bracket L) and 1 WPW10330995 (bracket R)"
Near Santa Maria, CA 93455
George
Job Details:
01/17/2020
WASHER MAYTAG MVWB766FW0
Found washer checking ok customer concern why soap not dissolving and have o put multiple times rinses for wash and clothes getting jam up on agitator. Customer instruct customer not to overload machine for better washes and used extra rinse and deep fill for better wash and used mesh bag for silky items and small complete. No dents or dings cause by tech.paid 115 for service check.
Near Bakersfield, CA 93311
Patrick
Job Details:
01/17/2020
REFRIGERATOR KITCHENAID KSSP36QTS02
Found the unit having issues with the bucket agin. Icing up and the shaft gets stuck. For chute and new shaft. Customer only pays for the door chute ; ordrng 1 WP2180353 (door-chute)
Near Los Angeles, CA 91304
Danny
Job Details:
01/17/2020
RESIDENTIAL REFR WHIRLPOOL WRF555SDHV00
Unit is not cooling Found faulty controlsReplaced controls and reinstall unit and unit turned on Advised client to allow 24hrs for unit to reach proper temp temp
Near Grover Beach, CA 93433
George
Job Details:
01/17/2020
WASHER WHIRLPOOL WFW85HEFC1
Customer stating still getting error at times ok to order drain pump.; ordrng 1 WPW10605427 (pump-water)
Near Los Angeles, CA 91367
Danny
Job Details:
01/17/2020
DRIYER WHIRLPOOL WED75HEFW1
Unit is not heating Found faulty heater Replaced thermal cut off and thermistor and element Reinstall dryerRan a test cycle and unit is now heating and cycling properly No floor or cabinet damage
Near Tulare, CA 93274
Erick
Job Details:
01/17/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
"Installed new parts on unit and is still failing. Unit has short in wire through door and will need to be replace slot with display control. Do not recommend to repair as short maybe affected internally in cavity,; ordrng 1 W10815668 (dor-fip bl) and 1 W11330971 (CONTROL), states that autho needed"
Near Visalia, CA 93291
Chase
Job Details:
01/17/2020
RESIDENTIAL REFR WHIRLPOOL KRMF706EBS01
"Needs LED module for top right, ordering parts for repair.; ordrng 1 W11205082 (LED)"
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
01/17/2020
WASHER WHIRLPOOL WFW5620HW0
"Set the unit in diagnostic and I ran a quick diagnostic test (#12). After the test the unit came back to normal and I ran a quick wash cycle. Tested ok.I don’t see how the dryer is walking Off the washer because is strapped to the washer, but I know in facts that the whole unit is sitting in a hollow wood floor of a mobile home and I recommended to the customer to install anti vibration pads to minimize the unwanted vibrations.I would replace the User Interface and the ACU; ordrng 1 W11319991 (cntrl-elec)"
Near Los Angeles, CA 91342
Raymond
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Waiting for part.
Near Santa Ynez, CA 93460
James
Job Details:
01/17/2020
WASHER WHIRLPOOL WFW8620HC1
Replaced parts and tested unit. Unit now functioning as intended and customer approves function at this time.
Near Los Angeles, CA 91344
Raymond
Job Details:
01/17/2020
REFRIGERATOR KITCHENAID KBFN506ESS01
Upper hinges keep coming loose and popping off causing noise. Already tried to lock tight and secure but was recalled. Called cx to inform that tech will be replacing hinges and getting parts ordered. Left voicemail with all information.; ordrng 1 2267192 (extension) and 1 2267193 (extension) and 2 W11171640 (shim-hinge)s
Near Los Angeles, CA 91343
Raymond
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Replaced ice maker and valve. Tested unit. Dispenser still leaking. No leak found at top of door. Water in line gravity bleeding and leaking. Needs water tube.; ordrng 1 WPW10499015 (tube-water)
Near Baywood-Los Osos, CA 93402
George
Job Details:
01/17/2020
RANGE JENN-AIR JDS1750FS0
Found symbols on panel removing need to replace panel . Installed panel tested check out ok complete. No dents or dings cause by tech.
Near Arroyo Grande, CA 93420
George
Job Details:
01/17/2020
DRYER - GAS WHIRLPOOL WGD5620HW1
Found dryer door hanging low reposition retested check out ok complete. No dents or dings cause by tech.
Near Los Angeles, CA 91405
Raymond
Job Details:
01/17/2020
MICROWAVE KITCHENAID KEMC378KSS0
"Replaced switches and tested, unit still not heating. Contacted rich. Rich taking care of call."
Near Los Angeles, CA 91406
Raymond
Job Details:
01/17/2020
REFRIGERATOR KITCHEN AID KRSC503ESS01
Upon arrival unit not cooling. Found RC evap cracked. Needs compressor and evap; ordrng 1 W10779331 (compressor) and 1 WPW10643261 (evaporator)
Near Tulare, CA 93274
Erick
Job Details:
01/17/2020
DISHWASHER AMANA ADB1400AGB1
Cycle unit and found unit with bad dispenser not opening all the way. Secure connectors and reset dial. Dispenser is not working properly. Informed customer to completely fill dispenser for proper operations. Unit passed all tests were no errors. Job
Near Tulare, CA 93274
Erick
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM
"Upon arrival found unit unplugged. Powered unit on and compressor is running. Access compressor and found split valve added to suction line. With no UV dryer replace. System has been tapped into incorrectly ,causing more potential failures. Called and commented with Lowe’s. Lowes will reach out to customer for another solution. Job complete"
Near Visalia, CA 93291
Chase
Job Details:
01/17/2020
COOKTOP AMANA AER6303MFW2
"F1e0, Internal board failure. Found infestation destroyed board. Called into trade partners. Warranty voided. SR#7726848278"
Near Castaic, CA 91384
Randy
Job Details:
01/17/2020
WASHER WHIRLPOOL WFW3090JW0
Concern won’t spin on normal found control board faulty unit won’t select spin option needs new boards also panel touch not working ; ordrng 1 W11306658 (CONSOLE ) and 1 W11367297 (CONTROL)
Near Bradley, CA 93426
Tom
Job Details:
01/17/2020
BUILT- IN MICROW KITCHEN AID KMHS120EBL-5
"Found unit with power. Closing door does not activate Microswitches, attempted to reposition, no change. Order and install Update Kit, per Service Pointer W11245251. Order Kit W11244490./Interlock Kit - (W11244490)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11244490 (interlock)"
Near Manteca, CA 95337
Lance
Job Details:
01/17/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
"Fixed multiple issues. Replaced faulty door hinge and closer cam, left and right refrigerator door gaskets and rail mullein. Heated and formed seals, and checked for proper seal and operation. Doors are now closing properly and sealing. Unit is now fully operational and working as designed"
Near Bakersfield, CA 93307
Patrick
Job Details:
01/17/2020
WASHER WHIRLPOOL WTW4855HW1
Customer concerns of a leak. Checked out tub no signs of cracking. I filled the unit up twice and it didn’t leak for me. Unable to duplicate leak. Made sure all clamps were tight and secured. All ops checked good at time of service.
Near Agoura Hills, CA 91301
Joe
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ
Unit needs a water valve because it is only letting out water intermittently. Customer needs next appointment to be in February.; schdld next appmnt for 2/7 FRI !
Near Los Angeles, CA 91436
Randy
Job Details:
01/17/2020
DISHWASHER WHIRLPOOL WDTA50SAHW0
Removed and replaced panel. Now ok. No more damages. Cx approves had unleveled and corrected leveling. Now working and everything closes when it should job complete.
Near Los Angeles, CA 91316
Randy
Job Details:
01/17/2020
DRYER WHIRLPOOL WED6620HW0
"Removed and replaced console, control, and harness. Tested. All ops normal. Job complete."
Near Agoura Hills, CA 91301
Joe
Job Details:
01/17/2020
DISHWASHER KITCHENAID KDTM504EPA2
Customer needs me to be here after 2:30 on Tuesday.Reference number 1961306482Unit needs controls and drain pump. Ordering parts.; ordrng 1 W11087216 (cntrl-elec) and 1 W11113883 (console)
Near Apple Valley, CA 92308
Darren
Job Details:
01/17/2020
DRYER ELECTRIC WHIRLPOOL WTW7300DW0
"Replaced faulty lid, checks out okay."
Near San Miguel, CA 93451
Tom
Job Details:
01/17/2020
OVEN KITCHENAID KOSE500EBS02
"Power check to unit, Thermal Fuse good, 116VAC at J8, 14VDC at Control, Wire Harness continuity tests good, calling Techline./Techline - AdrianNotified Techline that issue became present after Solar Panel installation, and a previous Technician attempted multiple Control Boards./Walkthrough of power to unit, L1 to L2 shows 240VAC, J8 N to Chassis shows 118VAC. Techline requires Electrician, File Number included./7726910958/Additional Info : Electric Dryer in home, separate circuit, operational./Electrician required, job complete. No damage to unit or home from tech, job complete."
Near Agoura Hills, CA 91301
Joe
Job Details:
01/17/2020
FREEZER WHIRLPOOL KRFF507HPS00
Part did not come in yet. Please send part and make first appointment.
Near Lompoc, CA 93436
James
Job Details:
01/17/2020
WASHER WHIRLPOOL WTW8000DW5
Tested unit and found water valve not allowing water into unit. Ordering new valve. ; ordrng 1 W11173597 (housing)
Near La Crescenta-Montrose, CA 91020
Leon
Job Details:
01/17/2020
DISHWASHER KITCHENAID KDTE334GPS0
Cx states unit leaves white residue on dishes at the end of cycle.Explained Cx about owners manual guide booklet.Called Whirlpool Tech Line.Spoke to Janet Explained the situation.SR # 7726007566Called Whirlpool Tech Line Spoke to EdExplained the situation SR.#7726911794They said that’s water supply issue and unit working properly.
Near Fresno, CA 93702
Jonathan
Job Details:
01/17/2020
WASHER AMANA NTW4516FW3
Found shifter code replaced tested working to spec
Near Atwater, CA 95301
Kenneth
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYW00
Frosted fridge evap. Called techline and they informed me unit was non repairable. Instructed customer to give kitchenaid a call.
Near Clovis, CA 93611
Jonathan
Job Details:
01/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Wrong part; ordrng 1 W11085683 (pump&motor)
Near Atwater, CA 95301
Kenneth
Job Details:
01/17/2020
OVEN JENN-AIR JJW2830DP01
Installed glass for customer. Instructed customer on how to clean the inside of glass.
Near Atwater, CA 95301
Kenneth
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDEE01
Installed cover and tested unit. Unit is now working properly. Customer approves function at this time.
Near Apple Valley, CA 92308
Darren
Job Details:
01/17/2020
DRYER MAYTAG MGDX655DW2
"Installed refresh kit, checks out okay."
Near Fresno, CA 93720
Timothy
Job Details:
01/17/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
Unit needs an ice door.; rqstng P&A on 1 W10781990 (door-ice)
Near Patterson, CA 95363
William
Job Details:
01/17/2020
WASHER WHIRLPOOL WTW5000DW1
"Checked power to unit, found no control brd functions called WP TECH LINE ref #7726909151., ordered control & latch; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (latch)"
Near Lompoc, CA 93436
James
Job Details:
01/17/2020
DISHWASHER MAYTAG MDB8959SFZ0
Replaced racks and unit now working as intended.
Near Riverside, CA 92508
Kevin
Job Details:
01/17/2020
REFIRGERATOR WHIRLPOOL KBSD612ESS01
Freezer basket front is not staying on and falling off. Found failed basket and front face. Ordering parts. ; ordrng 1 2259082 (basket-fzr) and 1 W10839856 (front-bskt)
Near Santa Maria, CA 93455
James
Job Details:
01/17/2020
MICOWAVE JENN-AIR JMV8208CS1
Replaced parts and tested unit. Unit now heating as intended and customer approves function at this time.
Near Clovis, CA 93611
Jonathan
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Installed valve and ICEMAKER tested working to spec
Near Agua Dulce, CA 91390
Michael
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02
Cx states unit is making ice inside RC RC evap is completely frozen solid with ice. Will need to be defrosted prior to service.Return Monday 1-20-20 8-12 requested; schdld next appmnt for 1/20 MON 8-12
Near Templeton, CA 93465
Tom
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00
"Installed Thermistor and User Interface per Techline, checked Thermistor prior, ran diagnostics, check okay. Damper Door good, opens and closes, Thermistors read good, Door Switches responsive, visual inspection of Evap Coil shows no excessive frost build up, temps set to Recommended settings. No damage to unit or home from tech, job complete."
Near Glendora, CA 91741
Andy
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14
Not cooling fan not working ; ordrng 1 W11224591 (motor-evap) and 1 WPW10479155 (control)
Near Patterson, CA 95363
William
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ00
"Found unit missing back cover, no condenser fan function, compresser with locked rotor, unit roach infested, Referred customer to Lowe’s service advantage, 888 775-6937"
Near Del Rey, CA 93616
Jonathan
Job Details:
01/17/2020
WASHER MAYTAG MVWC565FW0
Found splutch cracked replaced splutch and actuator tested working to spec
Near Riverside, CA 92503
Kevin
Job Details:
01/17/2020
DISHWASHER KITCHENAID KDTE204GPS0
Door not staying shut. I removed and replaced door latch and door still is not staying shut. Something is tweaked. Might be hinges. Removed and replaced door hinges. Tested unit. All tests good.
Near Yucaipa, CA 92399
Rod
Job Details:
01/17/2020
OVEN WHIRLPOOL RBD305PDQ12
No displayConfirmed found parts needed were no longer manufacturedUser interface and main control shorted.Last technician out had told consumer that the user interface and control would need to be replaced and that it was no longer available then although was able to get it operational at that time. Consumer used for 9 months befor failed once againScott 7726908293. Verified no longer availableConsumer to reach out to assurant for resolution
Near Fresno, CA 93711
Irvin
Job Details:
01/17/2020
WASHER MAYTAG MVWB865GW0
"NOISE -one error, F2E1-UI stuck. The sound is not present, is set on. The clutch and slider are noisy. ; ordrng 1 W10447975 (slider) and 1 W10758828 (valve) and 1 W10817398 (clutch) and 1 W11114670 (console)"
Near Santa Clarita, CA 91387
Michael
Job Details:
01/17/2020
REFRIGERATOR KITCHENAID KBFN506ESS01
Cx states when opening the left door she sometimes here’s a spring soundRemoved top cover and tightened both left and right 5/16 hardware and doors now open and close quietly as designed job complete
Near Santa Clarita, CA 91390
Michael
Job Details:
01/17/2020
WASHER MAYTAG MVWX655DW2
Cx states unit does not fill up with enough water when washing. And leaves clothing very wet at end of cycleF0E2-over sudsF0E5 off balRan unit through auto service test and unit passed all cycles with cx present. Ops are normal. Asked Cx to demonstrate soap useage and Cx pours liquid soap up to fill line inside dispenser drawer. Cx is using too much soap and not loading properly. Instructed on proper loading procedures and advised premeasured tide pods. All ops are as designed job complete
Near Glendora, CA 91741
Andy
Job Details:
01/17/2020
OVEN KITCHENAID KSGG700ESS1
"Oven not turning on, found small clip that goes on valve came off reinstalled clip on vale on oven and tested unit working properly"
Near San Dimas, CA 91773
Andy
Job Details:
01/17/2020
WASHER WHIRLPOOL WTW5000DW1
"Not washing, replaced motor, gearcase, tested unit working properly"
Near Glendora, CA 91741
Andy
Job Details:
01/17/2020
DRYER MAYTAG MGDC465HW0
"Making noise and not turning, repaired drum felt and tested unit working properly."
Near Apple Valley, CA 92308
Cesar
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL W5TXEWFWQ01
Ordering mag inverter and main control for e1006 code of no heat problem is intermittent code resets and unit works fine after turning power off and on ; schdld next appmnt for 1/24 FRI 8-12
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
01/17/2020
COOKTOP JENN-AIR JGD3430GS00
"Customer states (3) out (4) burners are not igniting. I checked the unit and I ordered all (4) electrodes, Spark Module, and Harness. ; ordrng 1 W10834700 (harns-wire) and 1 W10858227 (harns-wire) and 1 W10862323 (igntr-surf) and 1 W10862324 (igntr-surf) and 1 W10862325 (igntr-surf) and 1 W10862326 (igntr-surf) and 1 WPW10475147 (module-spk)"
Near Azusa, CA 91702
Andy
Job Details:
01/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS00
"Not cooling fresh food iced up , replaced fan kit tested unit working properly"
Near Fresno, CA 93722
Irvin
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Installed light to frezer section. All lights are on. All ops normal.
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
01/17/2020
WASHER MAYTAG MVWB765FW0
"Customer states washer has been unresponsive. I checked the unit and the unit doesn’t power up by the power bottom. I set the washer in diagnostic and there was a F6E2 code (Communication error UI cannot hear ACU. Also found a damaged drain hose.Ordered Console (W10919546), Drain Hose (W11244231), and the U-Bend (WPW10280024).; ordrng 1 W10919546 (console) and 1 W11244231 (hose) and 1 WPW10280024 (drain hose retainer)"
Near Hesperia, CA 92345
Cesar
Job Details:
01/17/2020
DISHWASHER WHIRLPOOL WDT710PAHW1
Replaced controls ui and gasket tested unit all found handle loose tried tightening screw but found hole on handle is stripped rerouted for handle ; ordrng 1 W11025870 (handle)
Near Apple Valley, CA 92308
Darren
Job Details:
01/17/2020
DRYER WHIRLPOOL WED8500DC2
"Removed obstruction from blower, checked out okay."
Near Lancaster, CA 93536
Jonathan
Job Details:
01/17/2020
WASHER MAYTAG MVWB835DW3
Found defective lid. Replaced defective lid. Tested unit and is working properly.
Near Victorville, CA 92395
Cesar
Job Details:
01/17/2020
WASHER MAYTAG MVWX655DW2
Replaced gear case all tested good
Near Hesperia, CA 92345
Cesar
Job Details:
01/17/2020
M/W OTR KITCHENAID KMHS120ESS3
Replaced motor all checked good