Near Santa Clarita, CA 91350
Michael
Job Details:
03/05/2020
WASHER WHIRLPOOL MVWC565FW1
Cx states unit leaves clothing wet at the end of the cycleF6E6-motor faultF7E7- motor unable to reach target rpmVerified manual cold and hot valve have proper flowTipped unit back and found shifter connector not secured into shifter. verified harness is secure removed console and verified no open windings on motorRan low speed spin and high speed spin with cx present and passed all cycles as designed.Ran gentle and heavy agitation and ops as designed.Job complete
Near Apple Valley, CA 92308
Darren
Job Details:
03/05/2020
OVEN WHIRLPOOL WOD51EC7HS01
Ordered control panel.; ordrng 1 W11297714 (console)
Near Bakersfield, CA 93309
Dane
Job Details:
03/05/2020
DRYER WHIRLPOOL WED4850HW0
"Installed timer and tested unit and is soon as I hit the push to start the timer shorted. There is a direct short. Ordering appropriate parts; ordrng 1 279827 (motor!dryer) and 1 279838 (element,heater) and 1 W10420747 (switch) and 1 WPW10436303 (timer) and 1 WPW10446920 (switch-pts)"
Near Palmdale, CA 93551
Jonathan
Job Details:
03/05/2020
DRYER WHIRLPOOL WGD7300DW0
Replaced defective rollers and pulley. Tested unit and is working properly
Near Simi Valley, CA 93065
Aaron
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Leveled the doors and corrected the install that the installers did not do unit is operating correctly and customers satisfied with the work done to it to make it looking as correct as possible
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL GS6NHAXVS03
"Customer states fresh food compartment not cooling. I checked the unit and I found a inoperative Air Diffuser and the return vent iced up. Ordered damper (WW10899382).; ordrng 1 W10899382 (diffuser)"
Near Bakersfield, CA 93308
Erick
Job Details:
03/05/2020
OVEN KITCHEN AID KODE500ESS02
Unit has faulty control and console causing F1E0 air. Unit will need new consul and board.; ordrng 1 W11086141 (console)
Near Moorpark, CA 93021
Aaron
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS00
Replaced the hinges tested operations ok now at this time
Near Malibu, CA 90265
Joe
Job Details:
03/05/2020
REFRIGERATOR KITCHENAID KBLC36FTS06
Completed replacing gasket .job complete.
Near Santa Clarita, CA 91390
Raymond
Job Details:
03/05/2020
DRYER MAYTAG MGD5100DW0
"Upon arrival cx states grinding while in use, found loose pulley. Secured and tested, unit functions as designed."
Near Los Angeles, CA 91042
Raymond
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05
Replaced doors and made sure they open as cx wanted. Needs nameplate and cap.; ordrng 1 W10830982 (plug-hndle) and 1 WPW10481433 (nameplate)
Near Victorville, CA 92395
Darren
Job Details:
03/05/2020
WASHER WHIRLPOOL WTW5000DW1
"Replaced pulley and nut, cycle tested, checks out good."
Near Glendale, CA 91214
Raymond
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
"Upon arrival FC had ice on lower portion of cabinet and warm upper cabinet. No airflow, needs evap motor, control and harness. Cx needs to defrost all ice on shelves.; ordrng 1 W11214887 (cntrl-elec) and 1 W11405276 (HARNESS) and 1 WP2315549 (evap fan motor)"
Near Apple Valley, CA 92307
Darren
Job Details:
03/05/2020
WASHER MAYTAG MVWX655DW1
"Replaced drivetrain, recalibrated unit, cycle tested, checked out good."
Near Fellows, CA 93224
Dane
Job Details:
03/05/2020
WASHER WHIRLPOOL MHW5500FW0
"Removed and replaced element, harness, and switch and tested unit. Unit functions normal"
Near Morro Bay, CA 93442
George
Job Details:
03/05/2020
MICROWAVE KITCHENAID KOCE500ESS08
Installed parts tested check out ok complete. No dents or dings cause by tech.
Near Arroyo Grande, CA 93420
George
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Found bottom freezer light not functioning reposition light retested check out ok complete. No dents or dings cause by tech.
Near Acton, CA 93510
Jonathan
Job Details:
03/05/2020
WASHER WHIRLPOOL WTW8500DC0
Found defective ui.; ordrng 1 W10838672 (console)
Near Rosemead, CA 91770
Stephen
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00
Customer didn’t defrost unit. Replaced FC harness with bi- metal. Fill tube frozen. Deiced fill tube. Needs water valve. ; ordrng 1 WPW10420083 (VALVE- DUAL)
Near Bakersfield, CA 93309
Dane
Job Details:
03/05/2020
OVEN KITCHEN AID NONE
Upon arrival the door was taken apart by the customer and attempts to clean it. He could not get it back together. Put door back together for a customer charge service call and labor. There is no model number readable on the sticker. I took quick pic of model sticker
Near Bakersfield, CA 93314
Jim
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Replaced door and fresh food damper. Unit should test ok
Near Oxnard, CA 93035
Joe
Job Details:
03/05/2020
RANGE WHIRLPOOL WFG540H0ES1
Replaced knobs tested unit and it is now functioning as designed. Job complete.
Near Bakersfield, CA 93307
Michael
Job Details:
03/05/2020
COOKTOP WHIRLPOOL SGG304B-1
Cx states left two burner heads have no pilot.AAll top burners have ignition and even burn pattern Left two burner heads continue to arc on burner head even after ignition has occurred. Will consult with w senior tech.
Near Visalia, CA 93277
Frank
Job Details:
03/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS00
Customer stated hear strange noises Humming Condenser fan motor Will order partNot evap motor; ordrng 1 W10527155 (condenser fan)
Near Bakersfield, CA 93308
Erick
Job Details:
03/05/2020
WASHER AMANA NTW4516FW
Cycled unit found bad connector a drain pump causing it not to drain. Repaired connector and secured main harness. Re-tested it and unit is not draining with no errors job complete
Near Arroyo Grande, CA 93420
George
Job Details:
03/05/2020
REFRIGERATOR AMANA ABB2222FEW
Found refrigerator not cooling. Need to replace capacitor and start deverter ; ordrng 1 WPW10197426 (start-dev) and 1 WPW10662129 (capacitor)
Near Arroyo Grande, CA 93420
George
Job Details:
03/05/2020
OVEN WHIRLPOOL WOC75EC7HS03
Found oven time intermently changes on its own need to replace display control ok to order part.; ordrng 1 W11428866 (DISPLAY)
Near Los Angeles, CA 91042
Raymond
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
"Upon arrival unit evap frosted. Per SP defrosted, replaced evap cover and control. Tested 7nit. Unit functions as designed."
Near San Fernando, CA 91340
Raymond
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00
Picked up data loggers.
Near Burbank, CA 91504
John
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL ED2FHEXVQ01
The dispenser mechanism was broken the bracket that actually holds the dispenser arm in position. Also there is a water leak at the valve assembly. Ordering parts.; ordrng 1 2183771 (bracket) and 1 2188708 (water valve)
Near Fresno, CA 93702
Jonathan
Job Details:
03/05/2020
WASHER WHIRLPOOL WTW7500GW2
Installed valve tested no leaks working to spec
Near El Monte, CA 91733
Stephen
Job Details:
03/05/2020
DRYER - GAS MAYTAG MGDC465HW0
Not heating at all. Ignitor not coming on. Found open gas coil. Replaced coil pack. Heating and tumbling properly at this time. Complete.
Near Bakersfield, CA 93306
Dane
Job Details:
03/05/2020
OVEN KITCHENAID KEBS207BSS00
Putting customer on for Friday.
Near Santa Maria, CA 93455
James
Job Details:
03/05/2020
OVEN KITCHENAID KODE507EBS03
Replaced control board and tested unit. Lights no longer flashlight no and unit is working as intended.
Near Santa Clarita, CA 91350
Michael
Job Details:
03/05/2020
WASHER WHIRLPOOL WFW5620HW0
Replaced ACU W11322903Rebooted unit and ran service test 12Unit fills drains and tumbles/ spins as designed.Passed all cycles with no issues. All ops are as designed job complete
Near Victorville, CA 92392
Cesar
Job Details:
03/05/2020
WASHER WHIRLPOOL WTW5000DW2
"Failed gear case, drive shaft has dropped causing gears to disengage when bringing basket to a stop after the spin cycle this has also damaged splutch ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)"
Near Bakersfield, CA 93311
Michael
Job Details:
03/05/2020
REFRIGERATOR KITCHENAID KBFN502ESS02
Cx states left door hinge makes a popping noiseTook quick pic of loose hardware. Tightened door hinge hardware and now opens and shuts smoothly as designed
Near El Monte, CA 91732
Juan
Job Details:
03/05/2020
WASHER MAYTAG MVWB765FW0
"Noisy gear case, during spin cycle. Gear case, rotor, clutch, and nut need to be replaced.; ordrng 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10909670 (nut-spaner)"
Near Tracy, CA 95376
William
Job Details:
03/05/2020
WASHER WHIRLPOOL MVWB765FW3
"Replaced gearcase, clutch, stator & rotor, recalibrated unit, ran self diagnostics, unit operating as designed."
Near Rosemead, CA 91770
Juan
Job Details:
03/05/2020
WASHER WHIRLPOOL WTW8040DW4
Unable to remove washplate. Washplate and possibly spanned nut will need to be broken off to be able to complete repair.; ordrng 1 W10752187 (screw) and 1 W10775188 (washplate) and 1 W10909670 (nut-spaner)
Near Templeton, CA 93465
Tom
Job Details:
03/05/2020
DRYER WHIRLPOOL WET4124HW0
"Installed Inlet Thermostat and Exhaust Thermostat, ran unit, check okay. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 90042
Alejandro
Job Details:
03/05/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03
"Found the unit not cooling in refrigerator side,need order cntrl elec w11380560, motor evaporator w10633627, harns wire wpw10277799, motor evaporator freezer wpw10514110 solenoid w11036448 and valve wpw10443217; ordrng 1 W10633627 (motor-evap) and 1 W11036448 (solenoid) and 1 W11380560 (CNTRL ELEC) and 1 WPW10277799 (harns-wire) and 1 WPW10443217 (valve) and 1 WPW10514110 (motor evaporator)"
Near Santa Clarita, CA 91350
Raymond
Job Details:
03/05/2020
REFRIGERATOR KITCHENAID KRFC704FBS01
"Installed pressure regulator with tubing kits. Replaced controls, UI, and evap cover. Defrosted ice build up. Tested unit. Un8t functions as designed."
Near Burbank, CA 91505
John
Job Details:
03/05/2020
REFRIGERATOR KITCHENAID KBBR206ESS01
The three left lights and one bottom right light bulb is out inside the refrigerator section. Ordered for lightbulbs in the LED driver assembly. From what I understand another company was out and installed a lightbulb and didn’t last.; ordrng 1 W10640411 (invrtr-box) and 4 W10843339 (module)s
Near San Dimas, CA 91773
Andy
Job Details:
03/05/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
"Noise, found door latch was loose removed and reinstalled latch tested unit working properly. Ran unit and noise went away"
Near La Verne, CA 91750
Andy
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL KUDS25SHBT1
"Unit not finishing cycle, tested unit working properly found no problems , called techline Sr#7727291525"
Near Mojave, CA 93501
Patrick
Job Details:
03/05/2020
WASHER MAYTAG MHW6630HW0
Customer concerned of a leak. Turned on auto test mode to see if I can duplicate. Loose clamp causing issues. Tightened and secured. Tested unit. All ops checked good
Near Mojave, CA 93501
Patrick
Job Details:
03/05/2020
DISHWASHER AMANA ADB1400AGS1
"Removed and replaced hose and finished tub job reinstalled the way it was. Tested unit no leaks. "
Near Merced, CA 95340
Kenneth
Job Details:
03/05/2020
DRYER MAYTAG MED6630HW1
Found unit rattling due to unit being tweaked. Blower tube was rattling. Adjusted feet. tested. Unit is working properly. Customer approves. Tested all other functions. All working as designed.
Near Los Angeles, CA 91607
Randy
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Won’t fill up with water.Unit is missing float. Needs float to read water or won’t fill. ; ordrng 1 WPW10346525 (float asm)
Near Bakersfield, CA 93309
Jim
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Replaced wash motor. Unit tested ok
Near Bakersfield, CA 93311
Jim
Job Details:
03/05/2020
DRYER MAYTAG MGDB765FW0
Replaced overlay. Unit tested ok
Near Bakersfield, CA 93312
Michael
Job Details:
03/05/2020
WASHER MAYTAG MHW8200FC0
Cx states unit is leaking from dispenser drawer.Unit has a crack in the dispenser housing.Ordering dispenser housing W10862190 and dispenser drawer WPW10250742Return 3-4-20 8-12 requested; ordrng 1 W10862190 (DISPENSER HOUSING) and 1 WPW10250742 (DISPENSER DRAWER)
Near Los Angeles, CA 90022
Francisco
Job Details:
03/05/2020
WASHER WHIRLPOOL WFW560CHW0
Checked unit found control lock feature active. Unlocked unit and entered diagnostics found no error codes. Performed test 12 successfully. Educated cx on control panel features. Unit now working properly.
Near Baldwin Park, CA 91706
Juan
Job Details:
03/05/2020
RANGE WHIRLPOOL WEG730H0DS0
Both front burners have very high uneven flames. Burner heads are very clean. Suspect unit’s gas regulator is failing. Customer states she experienced the same problem with previous range/stove. Possibly regulator is getting clogged with foreign substances/dirt coming through the gas pipes. Customer will think about repair.
Near Altadena, CA 91001
Juan
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL WRS331FDDW01
Replaced ice maker and bin. Checked ops. unit is working fine at the time of service.
Near Alhambra, CA 91801
Juan
Job Details:
03/05/2020
DRYER MAYTAG MGDB835DW3
"Replaced parts. Excessive lint accumulated inside the dryer, instructed customer to have home’s vent cleaned. Due to fire hazard, cleaned interior as a courtesy. Checked unit’s ops. Dryer is working fine at time of service."
Near Bakersfield, CA 93305
Patrick
Job Details:
03/05/2020
WASHER MAYTAG MVWB965HC
Changed control tried to calibrate and it still won’t recognize its locking. Even though lid locks and unlocks. The top lid is fine. Closes properly lines up with the lock. Needs both switch together control and lid lock ; ordrng 1 W11188327 (latch) and 1 W11246700 (cntrl-elec)
Near Monterey Park, CA 91754
Juan
Job Details:
03/05/2020
WASHER MAYTAG MVWB765FW3
"Replaced listed parts, ran quick diagnostics. Unit is working fine at time of service. Ran a cycle with clothes in unit, customer concerned about sounds. Explained to customer the sounds that she hears, are considered normal for this type of washer."
Near Bakersfield, CA 93304
Jim
Job Details:
03/05/2020
STOVE AMANA AGR3311WDW2
Gas valve is leaking on the left front burner; rqstng P&A on 1 WPW10141709 (valve-brnr)
Near Burbank, CA 91501
John
Job Details:
03/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Replace the fresh food refrigerator section diffuser/damper control. Replace the thermistor, The refrigerator tested good at this time. No problem no error code at this time"
Near Bakersfield, CA 93309
Patrick
Job Details:
03/05/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
Removed and replaced ice maker. Ran harvest test. All ops ch3ked good
Near Glendale, CA 91205
John
Job Details:
03/05/2020
WASH/DRY COMBO WHIRLPOOL CGT9100GQ0
F70 error code. On both the dryer and the washer. Went through the circuit with whirlpool tech line. And we came to the conclusion that the display was the common connection between the washer and dryer. Replace the display board mean controls. The washer and dryer tested good.
Near Los Angeles, CA 91326
Antonio
Job Details:
03/05/2020
DISHWASHER MAYTAG MDB8989SHZ0
The door catch was not aligning With the latch.. Adjusted and leveled. Tested unit. Working ok.
Near Los Angeles, CA 91343
Antonio
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL KDTE334GBS
Replaced detergent dispenser and tested. Working ok.
Near Los Angeles, CA 91316
Randy
Job Details:
03/05/2020
RESIDENTIAL REFR WHIRLPOOL WRT318FZDW02
Was not freezing in freezer as it used to. Checked control. Was set to lowest setting. Set to recommended by whirlpool. Instructed cx on controls how it should now freeze properly. Unit now work as designed. Job complete.
Near Los Angeles, CA 91356
Randy
Job Details:
03/05/2020
WASHER WHIRLPOOL WFW92HEFC0
F3e1 f8e1. Brand new unit. Cx has water valves open no water comes in after a while. Removed hose. Found water shuts off its self after it turns on I tested it disconnected and it just shuts off. Cx has some strange hoses that shut off the water needs new ones. Not covered. Cx okayed will get new ones. All other specs working as designed. Job complete.
Near Bakersfield, CA 93314
Michael
Job Details:
03/05/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Cx states unit is not making ice.Found damaged harness under left side door. Repaired broken wires and rebooted unit. Ran service test 45 and ice maker harvested and returned to home position and then filled.Advised cx to wait 24 hours for ice. Job complete
Near Bakersfield, CA 93304
Michael
Job Details:
03/05/2020
DRYER MAYTAG MGDC465HW0
Cx states unit makes a scraping soundSpun drum and can hear very noisy rollers.Used dryer repair kit 4392065 from truck stockRetested w/ timed dry and unit is now tumbling smoothly as designed job complete; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Pomona, CA 91768
Stephen
Job Details:
03/05/2020
DISHWASHER WHIRLPOOL WDTA50SAHV0
"Ran diagnostics. Had 2-1 error code. Cleared error code. Heater is drawing 7.1A. Fills, washes, drains, rinses, and dries properly. Per customer odor in DW. Instructed customer to purge hot water line before using DW. Called tech line. SR # 7727290249. Per tech line no known issues with this model of odors. Instructed customer to run affresh DW cleaner 2 times before using DW. Unit is working properly as designed. Complete."
Near Santa Clarita, CA 91354
Michael
Job Details:
03/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
Removed power from unit.Cx states freezer section started to not be as cold.Installed new user interface W11330971All fans op as designed and all lights are now coming on and off smoothly Stayed with unit for approx 15 minutes and unit did not flash P0 and chime alert.All ops appear normal and both RC and FC are cooling as designed at this time. Advised cx to call back if issue persist. Cannot document w/techline due to stolen phoneJob complete
Near Lake Isabella, CA 93240
Jim
Job Details:
03/03/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Replaced drain hose
Near Simi Valley, CA 93063
Aaron
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Check the unit it was clearly half and not running test the u I control and nothing happened and would not respond to touch control pulled out the kick plate to see if the connection was good and when I pulled the kick plate out the unit did turn back on checked all the wiring for the fcollected $115 trip paid on card
Near Simi Valley, CA 93065
Aaron
Job Details:
03/03/2020
WASHER MAYTAG MVWB765FW3
"Checked the unit it’s upstairs , in a drip pan found the unit grinding on the base of the pan because it has high ridges so when it has heavy loads the rotor is grinding up against the base of the pan raised up the front and rear legs tested OK at this time advise customer what was happening and that heavy heavy load could cause us to grind it’s not a mechanical issue but hey weight distribution based on the pan in there unit is working as design at this time"
Near Simi Valley, CA 93065
Aaron
Job Details:
03/03/2020
WASHER MAYTAG MVWX655DW1
"Checked operation unit is connected to the drain stand pipe , filled unit up on a rinse cycle no leaks found from the washer tub in good shape , drain out water customers stand pipe is overflowing and has a slow drain , customer instruct on proper operations of the unit and that the washer is not the problem but the drain line to her house has a slow drain out which is overflowing onto the ground those customer to have that looked at by a professional plumber to get cleared out"
Near Apple Valley, CA 92308
Cesar
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW7040DW0
Replaced gear case calibrated and tested all tested good at this time
Near Moorpark, CA 93021
Aaron
Job Details:
03/03/2020
RANGE - GAS WHIRLPOOL WFG320M0BB2
"Concern the 2 front burners too high , Checked operations the flames are at correct high , instructed the customer to use the smaller burners to get a lower flame for a good simmer settings that’s how this unit works , operating normal after instructing"
Near Los Angeles, CA 91307
Danny
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL KFCS22EVMS5
Unit is building a sheet of ice inside the freezer Found old style of drain tube Replaced and install drain tube and use steam gun to defrost ice Reinstall unit and no floor or cabinet damage Unit is now draining properly
Near Apple Valley, CA 92307
Cesar
Job Details:
03/03/2020
RANGE WHIRLPOOL WFG550S0HZ1
Burner cap not on straight causing burner not to ignite properly. Set cap on straight and tested all checked good
Near Los Angeles, CA 91356
Randy
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF532SMBM01
Cx cancelled . Doesn’t need service. Close out
Near Los Angeles, CA 91307
Danny
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KFXS25RYMS4
Unit is not cooling properly Found unit milling and no fans running Put unit into test mode and unit would do anything on cooling test or fan test Pulled unit out and let it reset and power unit up again and unit kicked on and started to cool and and all dispenser functions are working properly Advised client if it keeps happening possible bad controls
Near Los Angeles, CA 91344
Antonio
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01
Wires were broken under the freezer door. Repaired and tested ice maker. Working ok.
Near Calabasas, CA 91302
Danny
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KSSC42QVS06
Unit is leaking water and broken filter housing Unit is leaking due to drain tube being clogged with a piece of plastic bag Unit is is draining properly and no more water leaks Client is going to think about replacing filter housing
Near San Gabriel, CA 91776
Francisco
Job Details:
03/03/2020
WASHER MAYTAG MVWX655DW2
"Checked unit found error code f0 e5 off balance load. Inspected suspension, leveled unit and tested high spin, it checked out fine. Instructed cx on detergent use and loading technique. Unit working as designed."
Near Sierra Madre, CA 91024
Francisco
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Checked unit found doors closing properly, right side ffc door sticks out more on top than left there a bit. Explained to cx there is not back and forth adjustment on door. Unit checks ok at this point cx is satisfied."
Near Altadena, CA 91001
Francisco
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM
Checked unit found dented and scratched door. Advised cx to call wpl as they are outside the intial 30 days of purchase.
Near Newman, CA 95360
Kenneth
Job Details:
03/03/2020
MICROWAVE WHIRLPOOL WMH31017HS
Light bulb not shutting off. Found unit with a faulty control. Replaced UI and control with Pre-ID and tested unit. Unit is now working properly.
Near Gustine, CA 95322
Kenneth
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL ED5KVEXVQ06
Not making ice. Ice maker will cycle but never engages valve. Replaced water valve and tested unit. Unit is bow working properly. Customer approves functions at this time.
Near Gustine, CA 95322
Kenneth
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Not dispensing water or making ice faulty water valve. Replaced and tested Unit is now working properly. Customer approves function at this time.
Near Los Banos, CA 93635
Kenneth
Job Details:
03/03/2020
DRYER MAYTAG MEDC215EW1
"Found uh not not heating. Blown tr thermal fuse. Replaced thermal fuse and tested unit. Unit check ok, now working properly. Informed customer of clogged house vent. Informed customer to call someone out to sweep house vent. Did not hook dryer back up to venting."
Near Los Banos, CA 93635
Kenneth
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW8040DW4
Found unit overload error code. Replaced clutch and slider tested unit. Unit is now working properly. Customer approves f uh nction at this time.
Near Los Banos, CA 93635
Kenneth
Job Details:
03/03/2020
RANGE - ELECTRIC WHIRLPOOL SF367LEKQ1
Found unit not heating oven. Found control with a PF error code. Unit is randomly shutting down main control. Custimer needs a control. Control shows discontinued. Unable to repair. Directed customer back to extended warranty. 6610321 - control
Near Dos Palos, CA 93620
Kenneth
Job Details:
03/03/2020
WASHER AMANA NTW4516FW3
Found unit caught fire at the power cord where it plugs into wall. Replaced control and power cord with Pre-ID and tested unit. Unit is now working properly. Customer approve functions at this time.
Near Madera, CA 93638
Kenneth
Job Details:
03/03/2020
WASHER MAYTAG MVWB765FW3
Customer concerned ab oi it dry spots on clothes. Customer is noticing very little water. T es ated. And found unit working properly. Properly leveled unit and informed customer to use bedding cycle to maximize water. Customer approves.
Near Santa Clarita, CA 91387
Michael
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW4816FW2
Non English speaking Cx had to speak with sonSon states the unit has a gap between inner tub and outer tub and is convinced that the electrical wil Get wet from use and break the machine No faults stored in control passed auto service test as designed no functional failures to report. Advised cx to contact cx whirlpool support and gave # to Cx. All ops are normal and as designed job complete Will document with trade partners SR#
Near Newbury Park, CA 91320
Aaron
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Refrigerator temp was 25°F and the freezer was 0°F tested the dampener door it was stuck open , replaced the dampener tested again it opens and closes properly now at this time"
Near Gustine, CA 95322
Kenneth
Job Details:
03/03/2020
RANGE - ELECTRIC WHIRLPOOL WFE550S0HZ1
Found 3 elements burnt out. Ordering new elements. Rescheduled customer for thursday 3-5-20; ordrng 1 W10823729 (Element) and 2 W11171119 (Element)s
Near Bakersfield, CA 93311
Patrick
Job Details:
03/03/2020
WASHER MAYTAG MVWB865GW0
Found the unit not filling properly there was a loose connection at the water valve causing intermittent fill ops. Reconnected and secured. Tested unit. All ops chedked good
Near Bakersfield, CA 93309
Patrick
Job Details:
03/03/2020
WASHER MAYTAG MVWX655DW2
Found the unit having issue with no ops. The unit had aan error of long or no fill. Checked valve and it was good. Installer didnt turn hot water on. Turned on water and instructed cust ok met in water valve ops. Needs pressure going to both inlets. Calibrated and ran auto test. All ops checked good
Near Fresno, CA 93720
Timothy
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Inspected unit and found the drain clogged with foam insulation. Pushed a 1/4” waterline (as instructed to by tech support on previous calls with this same issue) I was able to get the evaporator drain to drain. Unit operating as manufactured.