F21 code which is a long drain. Drain pump was clear. I cleared the code and ran a quick test. Unit tested ok

E5 error code on icemaker test 56. U plugged reset and cleared error code. Jumped icemaker. Icemaker now harvesting with no issues. Job complete.

Cycled unit and found shifter has failed. Installed new shifter and re-tested unit all test pass the time of service. Job completed

Cycled unit and found evaporator iced up. Check the components and found fan has failed. Install new fan and re-tested unit Ill test pass the time of service. Job completed

Cycled unit and found drain tube is clogged causing Ice buildup in the freezer section. Cleared drain tube and re-tested unit all test pass the time of service. Job completed

Customers complaint that unit is freezing veggies and eggs. Found temps were set way to low. Also took off damper and made sure door is closing properly. All functions now checking ok. Job complete.

Customer states that the unit is leaking. The leak is from the right side. The unit has no error codes. Only issue leaking. Found the unit was not correctly installed. Sitting almost level. Raised front level legs tilting unit. Installation issue fixed. Job completed

Customer stated that the unit is not getting water. Found fill valve is not opening. Removed and replaced valve tested all works good at this time. Customer pulled out unit and put back.

Customer stated that the microwave light will not come on also saying to open the door. Removed interlock kit tested all works good at this time.

Bake element was not needed. Installed new board and retested. Unit was heating great after new board was installed. Job complete

2 count job. Allow extra time. Replaced RC LED modules. Lower LH module was foamed in place( module was difficult to remove ). Unable to remove unit compartment cover( recessed cabinets- custom ). All LEDs are working properly at this time. Complete.

"Upon arrival found unit working as was designed. Run a complete regular cycle and unit does not have any issue at this time. Informed customer about the unit is no properly on valance, unit need to be on valance to properly spin. Job complete"

"Upon arrival found unit with ice tube block causing failure, defrost the tube and retest the unit. Unit pass all the test at this time. Job complete Customer approved the quote for 125 for this job, this because the unit is out of warranty."

"Unit would not heat, I found a bad thermal fuse, I replaced and secured all parts listed , tested unit, unit is now operating properly as designed at this time of service"

"Uninstalled unit,Removed and replaced parts listed unit now working as designed."

"Replaced inner drain hose. Ran diagnostics cycle. Fills, agitates, drains, rinses, dispenses, and spins properly at this time. Complete."

"Replaced gearcase and shifter, tested, unit opas are back to normal. job complete"

"Replaced compressor for the second time. This one was reading +5ish. Unit is starting to cool. Compressor is working, not sure why the other one died. Wouldnt even run. Swapped out inverter also. Unit is blowing cold are even into freezer door. Job completed."

"Replaced cam and belt. Ran calibration, passed. Ran diagnostics, passed. Operating as designed. Used 2 parts from418094 to complete job.No belt in parts received."

"Removed rear frezer panel, replaced the baffel. All operations normal."

"Removed oven, removed and replaced parts listed, unit now working as designed."

"Removed front icemaker access panel, old water tee and nozzle assembly, Installed new water tee and nozzle kit, test icemaker.Icemaker working at this time as designed."

"Ran water heater test, unit is operating as designed , removed ui panel add foam to stop vibrations when cooking with unit."

"Panel is bent keeping door from closing correctly, bent panel back all tested good"

"On arrival I thawed out unit with steamer, replaced and secured all parts listed, unit stated to cool and should now operating properly as designed at this time of service service If customer calls back for same issue order a heating probe"

"On arrival I found the unit not spinning, I installed and secured new dryer repair kit, tested unit, unit is now operating properly as designed"

"Not washing, found sump bad ,replaced sump and tested unit working good"

"Not washing, found shifter bad replaced shifter tested unit working good"

"Not filling, found control harness loose, removed and reinstalled tested unit working good"

"Not draining, found Mack in pump filter removed and tested unit working good 30 warranty for trip"

"Leaks and shakes, found standpipe leaking and shiter arm popped off removed and reinstalled shifter tested unit working good."

"JB out 12/14/21. Customer states washer makes noise does not always complete the cycle and sometimes at the end of cycle clothing is wet and heavy. Upon arrival found the machine in use as requested. Verified agitation wash cycle operating properly. Advise customer to use HE detergent only and very, very small amounts typically 1 teaspoon per load and educate customers about low fill high-efficiency washing machines that use a very small amount of water. Ran diagnostics and extracted fault code F2E1 stuck key. Advised customer this code is recorded one it is detected that the push button is held for longer than 15 seconds. Also extracted fault code F0 E5. Off balance load detected.. Fault is displayed when an off-balance condition is detected. Advise customer to load clothing evenly in loose heaps around agitator. Making sure clothes are evenly distributed within wash basket. Tested drain and spin cycle with wet clothing. Verified proper drain and spin functions. Ran calibration cycle and all tests passed. Unable to verify any unusual noises or sound levels. No parts used. No charge to customer. Job complete"

"Installed new latch, performed calibration. All functions worked as designed, no leaks."

"Installed new gearcase, agitator, and splutch. All sounds now eliminated. All functions now checking out normal. Job complete."

"Inspected unit and unit past all tests. If ice maker continues to not make ice, need to replace. Job complete."

"Found the air gap was clogged, unclogged air gap and verified that drain pump is draining.Dishwasher functioning as designed"

"Found some water on the float switch. Had it removed and cleaned. Reinstalled it, and tested dishwasher. Which, worked ok while being being there"

"Found loose connector at control. Loose pressure switch hose. Secured, operating as designed"

"Found loose connection to valve, fixed connection, tested unit and is working properly"

"Found loose connection to igniter, fixed connection, tested unit and is working properly"

"Found evap fan motor came unplugged, this was causing unit not to cool. Reconnected and programmed control. All functions now checking out normal. Job complete."

"Fixed- installed new parts (sensor wire, cntrl elec) ran diagnostic test mode it heated fine- no error codes- runs quiet- customr approves repair."

"Fixed- installed new parts (cam, cntrl elec) calibration test pass- auto test pass- no error codes- no leaks- no grinding noise- customer approves repair."

"F8E4,checked float functions, adjusted insulation at kick plate, cleared code, ran self diagnostic cycle several times, ran normal wash cycle, unit operating as designed."

"F6e3, No communication from the MCU detected by the ACU. Master reset unit, cleared code and calibrated control. All functions now checking out normal. Job complete."

"F5/E2-BAD LOCK SENSOR. confirmed the issue. Tested the lock it failed. Replaced the lock, test good. Calibration passed. All operations normal. ; used 1 W11307244 (Lock)"

"F3 CodeRan diagnostics cleared codes rebooted. Ran diagnostics, passed. Operating as designed."

"Drum not turning, found belt broken,replaced belt and pulley tested unit working good"

"Customer concerns, washer making noise during spin cycle. In diagnostics found, shifter fault. Installed new shifter ( truck stock , performed calibration. All functions worked as designed, no leaks.; used 1 W10913953 ( Actuator)

"Customer concerns, washer leaking underneath. Found inner drain hose clamp was not fully installed. I secured the clamp, ran quick wash cycle test. All functions tested normal at time of service, no leaks."

"Customer concerns, upright freezer not keeping meat and other items frozen. Found Evaporator fan motor frozen. Removed obstruction, all functions tested normal."

"Customer concerns, ice maker stopped producing ice. Found ice maker on/off arm stuck in off position. Connected arm into ice maker module, unit cycle/filled at time of service, no leaks."

"Cleared pump obstruction. Ran diagnostics, passed. Operating as designed."

"Checked temps unit running at 0° and 37°, Found no problems with temps of damper functions, unit operating as designed."

"Bypassed the lid sw and Found that the igniter is coming on but no gas, all connections on safety thermostats,fuse,and coil connectors were in place Replaced gas valve, verified that I have gas going thru valve. Dryer is now heating did not use ignitor. Dryer functioning as designed"

"Adjusted doors flush, and tighten handles"

Customer answered door. States upper temperatures are erratic mostly under heating (too cool). Connected GE Smart Device; heated upper oven to 350. Verified upper oven reached 329f. Calibrated upper oven temperature to +20 f. Tested again and allowed unit to heat for 35 minutes. Verified temperature at 351f. Job complete

Ran cycle and unit is operating as designed. Let customer operate the unit and unit worked. SR#7732438456 Unit is working as intended. Gave customer the SR# and the 866-698-2538 number for any further questions or concerns.

Customer states that the upper unit cooks faster than recipes call for and the lower slower. There was no model serial tag on the unit so I called WPTS (7732470861 ) and was told I could work on the unit under warranty after giving them the info I had about the purchase. I did an oven calibration test and the customer contacted WPTP to get a new model serial tag. Calibrated the Lowe oven up 10 f. Unit checks ok.

"Drain pump started as soon as power is introduced to unit. Display is unresponsive and door lock will not disengage. Need to replace the the ACU. Gave customer the estimate, but customer does not want to proceed with repair.

Wet dishes at the end of cycle. Found rinse aid dispenser empty. Informed customer of the importance of rinse aid for the drying process. Showed customer what it looked like and places she can purchase some. Unit is operating as designed.

Upon arrival found unit uneven causing the failure for no closing the door. Level the unit. Retest the unit and now the door closes and open properly. Job complete

Tilted unit towards rear slightly per tech line. Steve at tech line documented todays repair.

The washer has a defective inlet valve. The hot valve is broken. Replaced valve assembly. Unit ready for install.

Replaced water valve assembly. Unit tested ok

Replaced parts listed Made sure there was no leak. Unit is now working correctly. Tested before fully putting unit back together. Tested and checked. No leaks. Job completed

Replaced open igniter ; used 1 279311 (Igniter) Tested unit. Unit operating as designed.

Replaced ice maker. In diagnostic testing everything tested ok. Did a reboot on the board

Replaced drain pump and Tested unit. Unit is functioning as designed job complete

Replaced defective door and modules. Tested unit and is working properly

Replaced bad evaporator fan motor. Operating as designed.

Replaced all selected parts Unit working properly as designed

Removed old unit installed new unit tested new unit operating as designed would not heat

Removed and replaced ui. Tested unit. All operations checked good

Removed and replaced suspension. Tested unit. All operations checked good

Removed and replaced harness and thermistor. Tested unit. All operations checked good

Reinstall new gasket on unit. Retest the unit and now door seal properly. Job complete

Ran unit. Found heating low. Recalibrate and showed customer how to recalibrate unit if it needs it further. Customer was saying control only would randomly press buttons. Informed customer to record problem so we can see failure. Possible control panel issue.

Ran diagnostics and found 22 26 27 error codes. Checked the water supply and water supply is good. Ran spin cycle and the spin tested good. Cleared the fabric softener dispenser and instructed customer on properly separating materials and loading washer. Unit is operating as designed.

Installed the new damper. Fridge ok

Installed new heating element unit test past

Installed control and icemaker. Tested. Unit is working properly. Customer approves function at this time.

Installed control and damper. Tested. Unit is working properly. Customer approves function at this time.

Installed cap and belt. Tested. Unit is working properly. Customer approves fucntion at this time.

Inspected unit found error codes for low vent flow. Reset unit and removed obstruction and vent. Job complete

Inspected unit and found obstruction inside drum. Removed and struck obstruction and unit passed Altus.

Found water line coming from water reservoir into valve was leaking. Waterline was not seated properly properly and was dripping and sucking air into waterline and bladder. Pulled off waterline checked for any splits or cracks and found none. Sanded off a few burrs and receded waterline. Ran about a gallon of water through water dispenser and line is not dripping or isucking in air.

Found washer not locking at times ok to order door latch. Used 1 W10810403 (Latch). Installed part tested check out ok complete

Found washer not agitating ok to order actuator.Used 1 W10913953 (Actuator). Installed part tested check out ok complete

Found unit not draining. Found unit with a blocked drain filter. Removed top. Control oanel and front panel to get to the drain pumo and clean filter. Teated. Unit is working properly. Blocked drain filter on this unit is impossible for customer to clean by themselves.

Found the unit not operating. Loose connection at the actuator. Reinstalled and secured. Tested unit. All operatoins checked good

Found the unit having issues with the unit not staying balanced moves around on the last spin. Checked out and found the left 2 suspension rods out of place. Reinstalled and tested unit. All operations checked good. New style actuator on the unit. Replacing with old design. New part. All operations checked good

Found rotor bolt completely foo and laying on floor. Reinstalled rotor bolt and tested. No fault codes stored.Tested ok

Found refrigerator freezer running 14 degrees need to replace fan assembaly.; ordrng 1 W11369036 (Fan). Installed part tested check out ok complete.

Found not powering up rebooted system retested check out ok complete.

Found loose connection to drain pump fix connection to drain pump tested unit and is working properly

Found loose connection to control board fixed connection tested unit and is working properly

Found fridge unplugged. Customer stated he saw a glow behind the freezer panel were fan is. The heater was on and defrosting the unit. In owners manual it states the unit can make sizzling noise and compressor noise. Unit is working correctly. Plugged back in and unit is cooling. Job completed

Found foot off and drawer not inserted properly reposition put foot back on retested check out ok complete no dents or dings cause by tech.

Found a hair clip in the felt causing the noise. Removed the hair clip and the noise went away. Unit is operating as designed.