Near Calabasas, CA 91302
Danny
Job Details: 04/06/2020
WASHER WHIRLPOOL WTW7500GW0 F2e1 F0e3 F0e5 F8e1 . Unit is taking too long to fill and unit is stopping in the middle of a cycle and digits are not completeFound faulty water valve and control ui Replaced valve and ui Reinstall washer and ran a calibration cycle Ran a self diagnostics test unit completed with no leaks and no issues Unit is working properly
Near Lancaster, CA 93534
Jonathan
Job Details: 04/06/2020
WASHER MAYTAG MVWB865GW1 Found defective valve; ordrng 1 W11172234 (housing)
Near Duarte, CA 91010
Juan
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRT518SZFG00 "Unit not leveled properly, freezer door making contact with freezer floor when closing it. Noticed a gap between liner and cabinet around the freezer cavity.Leveled unit properly, applied adhesive sealant around freezer’s liner and cabinet.; used 1 WP482338 (ADHESIVE) from stock"
Near San Marino, CA 91108
Juan
Job Details: 04/06/2020
WASHER WHIRLPOOL MHW8630HC1 "Customer only adding detergent on a load being washed basis. Instructed customer, The dispenser the washer has, needs to be filled entirely (lots of detergent) the unit will dispense detergent accordingly to every load. The unit will display low detergent warning on panel, to alert user to make sure to refill. Unit is working fine.Customer concerned new dryer smells like burnt.Model MGD8630HC1. Serial M94501829Dryer had been in use before arrival, allowed dryer to cycle on and off, no odd burnt smell present. Advised customer at times new unit’s will give off different smells when new, those smells go away with use over a short period of time. Dryer is working fine."
Near Merced, CA 95340
Lance
Job Details: 04/06/2020
COOKTOP JENN-AIR C236B01 "Fixed-replaced let rear burner infinite switch per tech line request. Tested ok, unit is now working as designed and fully operational"
Near Los Angeles, CA 91304
Danny
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 SR#7727512641Found faulty fan motor,Need to order part and rs call ; ordrng 1 W11109595 (motor-evap)
Near Merced, CA 95340
Kenneth
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW5620HW0 Installed ACU and tested unit. Unit is now working properly. Customer approve function at this time.
Near Atascadero, CA 93422
Tom
Job Details: 04/06/2020
DRYER WHIRLPOOL WGD6400SW2 "Found Latch on Door broken, unable to hold to Strike. Informed customer that a second Latch is available on these Doors and that repair can be done without waiting for parts at the cost of using the secondary Latch, customer approves.Switched Door Latch’s, ran unit, check okay. No damage to unit or home from tech, job complete. "
Near Los Angeles, CA 90049
Isidore
Job Details: 04/06/2020
WASHER/COMMERCIA MAYTAG MVWP575GW0 "Found washer not into cycle Removed and installed new control W11411581 . Test washer no codes, found gearcase noisy and leaking oil. Needs W11213879 belt , W11131260 gearcase, actuator W11212745 and splutch W10721967 ; ordrng 1 W11131260 (gearcase) and 1 W11213879 (belt)"
Near Paso Robles, CA 93446
Tom
Job Details: 04/06/2020
WASHER WHIRLPOOL WTW8040DW4 "Entered diagnostics, found error codes F3E2, F8E1, F0E4, F0E3. Cleared error codes, entered diagnostic tests, Lid Lock good, Hot Valve not functional, Cold Valve functional, Agitate good, Drain good, Spin good. Visual inspection shows pressure from wall, replace Water Valve./Installed Housing, ran diagnostic tests, all components functional, check okay. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 90049
Isidore
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Found Damper WPW10594329 noisy part ordered. ; ordrng 1 WPW10594329 (control)
Near Calabasas, CA 91302
Danny
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 PLEASE USE AUTH CODE KPLOXOOAP1KPL0X00AP1Unit is not cooling properly Found faulty light switch and bad effort sensor and ol version of control Replaced fan motor with sensor and control Need to rs call for light switch ; ordrng 1 W11384469 (LIGHT SWITCH)
Near Bakersfield, CA 93313
Dane
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW6620HC0 Remove and replace tub and rotor and stater and tested unit. Unit functions Normal Now
Near Pasadena, CA 91106
Juan
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KBSD618ESS01 "U.I. Dispenser light, is flickering, it gets activated by itself. Unit stopped activating by itself after freezer door was opened or closed.Freezer door switch, Dispenser U.I., and main board if needed; ordrng 1 W10200659 (cntrl-elec) and 1 WP2321285 (switch) and 1 WPW10151236 (cntrl-elec)"
Near Bakersfield, CA 93313
Dane
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 7727510881... butch Upon arrival the ice bucket was not full but there was ice in the bucket. Harvested icemaker and it harvested and field normally as designed. Call but at tech-support and found unit operating normally. But at tech-support stress the importance of opening the freezer from the middle so that unit doesn’t intermittently lose cooling due to a freezer door being left open. Unit functions normal at time of service no failure found by any of our technicians file number listed above
Near Merced, CA 95340
Kenneth
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KRFF507EWH01 Needs tube and drip pan. Rescheduled customer for Saturday 4-4-20; ordrng 1 W10836964 (Pan) and 1 W11084807 (Tube)
Near Los Angeles, CA 91605
John
Job Details: 04/06/2020
LAUNDRY MAYTAG MVWX655DW1 The main controller failed. The customers washing with a very heavy load at the time she tells me. Replaced main control. The washer tested good at this time.
Near Los Angeles, CA 90272
Isidore
Job Details: 04/06/2020
OVEN KITCHENAID KEBS208SSS04 "Found F2E1 stuck key pad not verified, upper oven cutoff open verified, no heat upper oven.Removed oven from wall cavity , removed back panel and old upper oven fuse. Installed new thermal fuse/ cutoff and reinstalled panel and oven.Test oven operation at 350 degrees Fahrenheit both upper and lower ovens. Both oven working as designed at this time"
Near Paso Robles, CA 93446
Tom
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed Control Board and Thermistor, entered diagnostics, check okay. No damage to unit or home, tech still returning with FC Door."
Near Los Angeles, CA 91343
Raymond
Job Details: 04/06/2020
WASHER MAYTAG MVWC565FW1 "Replaced gearcase, capacitor, shifter, pulley, motor and belt. Tested unit. Unit functions as designed."
Near Alhambra, CA 91801
Juan
Job Details: 04/06/2020
WASHER WHIRLPOOL CAE2745FQ0 "Ran diagnostics, unit’s ops checked fine. Filled wash tub to a high level twice, unit did not leak.Sink in laundry room is clogged, paid attention to drain pipe during unit draining. Drain pipe did not overflow, but water backed up in sink lowered during both drain cycle tests. Possible temporary clog on building plumbing, sink’s drain, does need to be cleared."
Near Delano, CA 93215
Erick
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW560CHW0 Cycled unit found unit with bad Bello. Bello is misaligned. Also found unit with hole in Bello. Unit will need new Bello; ordrng 1 W11314648 (bellow)
Near Burbank, CA 91504
Leon
Job Details: 04/06/2020
WASHER WHIRLPOOL MHWE300VF00 Cx states that unit is making grinding noise during spinning cycle.After running diagnostic check find that unit has a bad gearcase assembly.Cx will get new unit.
Near Santa Maria, CA 93455
James
Job Details: 04/06/2020
DRYER WHIRLPOOL MGD9700SQ "Unit has weak heating coils, overheating after approx 10 min of drying. Also unit has degraded roller supports a causing thumping noises while operating. Customer said to hold on repairs. They may look into another u it based on age of this unit. "
Near Los Angeles, CA 91352
Rich
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cleared defrost drain, tested ok."
Near La Cañada Flintridge, CA 91011
Rich
Job Details: 04/06/2020
COOKTOP KITCHENAID KICU509XBL00 Instructed customer on cookware. Unit operating as designed.
Near Los Angeles, CA 90027
John
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 The controller is not giving power to the heating system for the water heater. Also the water level is low. Ordering parts at this time did not have the proper parts.; ordrng 1 W10854221 (cntrl-elec) and 1 WPW10327249VP (valve-inlt) and 1 WPW10705575VP (sensor)
Near La Cañada Flintridge, CA 91011
Rich
Job Details: 04/06/2020
ICEMAKER KITCHENAID KUIX305ESS2 "Drain pump squealing and not not draining. This is a result of the original water valve not fill sump and pump running dry. Pulled apart, cleaned rotor. Ran 15 min. No noise, good frost pattern on the evaporator. Working as designed."
Near Los Angeles, CA 90046
John
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDT790SAYM3 The dishwasher is not heating up the water. Error in the control not letting the dishwasher heat up. Ordering the parts; ordrng 1 W10539784 (cntrl-elec) and 1 WPW10705575VP (sensor)
Near Los Angeles, CA 91335
Rich
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "SR#7727237022 Ice in bin at the time of service, no way to verify slow production. "
Near Rosemead, CA 91770
Francisco
Job Details: 04/06/2020
WASHER WHIRLPOOL WTW5000DW2 "Found issue with lid lock, removed and replaced lid lock after that I checked unit found no error codes, performed quick diagnostics cycle it passed. Calibrated unit and asked cx to run a few loads and report any issues Sr#7727510332 LEON"
Near Santa Clarita, CA 91355
Raymond
Job Details: 04/06/2020
MICROWAVE WHIRLPOOL WML55011HS2 Upon arrival unit would heat then stop. Found magnetron shorting. Needs magnetron.; ordrng 1 W11402082 (MAGNETRON)
Near San Gabriel, CA 91775
Francisco
Job Details: 04/06/2020
WASHER MAYTAG MVWB765FC3 "Checked unit found error code f0 e3. Tested unit all functions are working as designed. Referred cx to video by Maytag on proper loading,proper detergent use,and sorting. Documented with tech line.Sr#77227511045 Rick"
Near Upland, CA 91784
Stephen
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Found right RC door gasket magnet is coming.out, noisy damper. Customer declined repair at this time. May call back."
Near Tulare, CA 93274
Chase
Job Details: 04/06/2020
DISHWASHER KITCHEN AID KDTM354DSS4 Cx concern that unit is not getting her dishes clean. Ran through test cycle and all functions are working properly and as designed. Performed calibration to board. Instructed cx to get dishwasher cleaner and run through a cycle to help break down enzymes. All ops are testing normal. Job complete. Job complete.
Near Los Angeles, CA 91316
Rich
Job Details: 04/06/2020
DISHWASHER KITCHEN AID KUDP02CRBS2 Per Trade Partners. Reorder tub with special packaging..Part is PSP...; ordrng 1 W10412852 (tub-dishwr)
Near Hanford, CA 93230
Enrique
Job Details: 04/06/2020
WASHER WHIRLPOOL WTW5000DW2 "Inspected whirlpool washer . Customer concerns , unit makes squealing noise . Gearcase leaking . Installed gearcase and cam assembly . Performed calibration . All functions tested normal . No leaks . ; used 1 W10721967 (CAM ) from stock"
Near Visalia, CA 93292
Frank
Job Details: 04/06/2020
DISHWASHER MAYTAG MDB4949SHZ1 Customer is the tenant Named James Dishwasher still outsideHe says the owner received a phone call from Home DepotHome Depot says too have dishwasher installed back into home And once it’s installed Home Depot will send one of their technicians too due service diagnostics Job completed
Near , CA 93023
Andrew
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KBFN506ESS01 Removed and replaced compressor evaporator dryer tubing. Pulled vacuum on unit and unit held vacuum. Charged unit with 5.5 ounces of R134A. Turned on unit with 10 minutes for compressor to come on. Compressor would not fire neither would fans checked inverter board and saw LEDs blinking verified code and inverter is not seeing 36 V return from main board. Checked red and black wire on main board and was not getting 3 to 6 V DC. Or a new main board and inverter board. Rescheduling for Saturday; ordrng 1 W10645666 (invrtr-box) and 1 WPW10739408 (cntrl-elec)
Near Tulare, CA 93274
Frank
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated not reaching temperature in refrigerator side Freezer working fine Performed diagnostics With Tech line and Service ManagerTech line says to install main switch board and thermistor and evaporator Installed all partsEvaporator workingInstructed customer to wait 24 hours until it reaches current temperature.
Near Visalia, CA 93277
Frank
Job Details: 04/06/2020
WASHER MAYTAG MVWC565FW Customer stated not draining and making weird noisesPerformed diagnostics Found drain pump defective And belt wornInstalled partsTested Passed Job completed
Near Pixley, CA 93256
Chase
Job Details: 04/06/2020
WASHER MAYTAG MVWC565FW1 This is the SECOND time I have received the wrong latch. This is the correct part number. Scheduling for tomorrow. ; ordrng 1 W11307244 (LATCH)
Near Lathrop, CA 95330
William
Job Details: 04/06/2020
RANGE WHIRLPOOL WFG525S0HS1 "Found oven door hinges is bent, ordered oven door hinge kit; ordrng 1 WPW10299224 (hinge-door)"
Near Rosamond, CA 93560
Jonathan
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found defective light and frozen drain line; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)
Near Madera, CA 93636
Timothy
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Called wpts(77273478 ) I Had a video conference where I showed them the crimped wires explained what I have replaced already (control, damper w/ both thermistors) as well as silicone around the door. Explained the resistance ratings I saw at the board and the mixed temps I get from my meter and the data loggers. WPTS states they will put the unit up for review."
Near Fresno, CA 93720
Timothy
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRS571CIDW00 Installed door. Unit operating as designed.
Near Visalia, CA 93292
Frank
Job Details: 04/06/2020
WASHER MAYTAG MHW6630HW0 Customer stated F3 E2Performed diagnostics Installed partTested Still showsF3E2Called tech lineSr#7727510195,Found that the main control board Is defective Will order mothercontrol board; ordrng 1 W11322883 (cntrl-elec)
Near Clovis, CA 93612
Timothy
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed adjuster. Tested. Unit operating as designed.
Near Clovis, CA 93611
Timothy
Job Details: 04/06/2020
RANGE WHIRLPOOL WFG770H0FZ0 Installed parts. Tested unit. Unit checks ok.
Near Tulare, CA 93274
Frank
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW75HEFEFW0 Customer stated F3E1Performed diagnostics During 4 minutes into cycle it stops shows error code F3E1Installed parts shows same thing F3 E1Spoke too Andrew and explained situation He says water temperature switch is faultyIf switch is still faulty then replace boardNeed to order part; ordrng 1 W11208385 (sensor)
Near Fresno, CA 93723
Irvin
Job Details: 04/06/2020
DISHWASHER KITCHENAID KDPE234GPS0 Removed DW from the hole. Removed power. Installed the parts. Reinstalled the unit. Ran the test cycle passed. All ops normal.
Near Fresno, CA 93722
Irvin
Job Details: 04/06/2020
WASHER MAYTAG MVWC565FW1 Removed power. Replaced. Gearcase and other components. Powered and calibrated unit passed. All ops normal.
Near Visalia, CA 93277
Frank
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated loud noises from refrigerator Performed diagnostics Called tech line and Need fan motor inside ice makerWill order part ; ordrng 1 WPW10308033 (motor-evap)
Near Fresno, CA 93722
Irvin
Job Details: 04/06/2020
ICEMAKER WHIRLPOOL WRS571CIDM02 Removed power replaced icemaker and control boards. The unit needs to reach temp to produce ice. All ops normal.
Near Turlock, CA 95382
Lance
Job Details: 04/06/2020
WASHER MAYTAG MVWX655DW1 "Tech line- waited on hold for 10 minutes unable to reach for documentation122v to control board, status light not lit indicating a failed control board. Need to re route with board and pump.; ordrng 1 W10876600 (drain pump) and 1 W11116592 (cntrl-elec)"
Near Fresno, CA 93722
Irvin
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Removed power from the unit. Installed valve and ice maker. Powered unit. All ops. Normal.
Near Turlock, CA 95382
Lance
Job Details: 04/06/2020
WASHER MAYTAG MVWB855DC3 "F7e9, f8e6- gearcase problem, making loud screeching noise during operation. Needs major overhaul, also *wash-plate is welded to gear-case and needs to be sawed/broken off, ; ordrng 1 W10811956 (drum assy) and 1 W10902814 (washplate)"
Near Fresno, CA 93711
Irvin
Job Details: 04/06/2020
DRYER WHIRLPOOL WED8500DC1 "No heat. The unit is not heating. Found the thermal cut off failed. Removed failed component. Assembled and test the unit, passed. All ops normal. ; used 1 W11050897 (CUTOFF-TML) from stock"
Near Fresno, CA 93711
Irvin
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL KBFN502EPA Cx says the ice maker is making too much ice. The 7nit is making ice. Main issue is the ice maker needs to be turned off. Cx is not using ice as much as it’s being produced.
Near Winton, CA 95388
Cruz
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB04 "Fixed - installed all new parts (cntrl elec, thermistor, harness wire) found compressor, lights, fans, gasket, ice & water dispenser to be working as designed, allow 24 for cooling and ice production, cx ok repair. ; used 1 WPW10384183 (THERMISTOR ) from stock"
Near Hilmar, CA 95324
Cruz
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Fixed- customer instructed- cx claims unit will not start, found front controls to be locked causing unit not to start, unlocked front controls and put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, instructed cx on each cycle and what they do, what soaps to use, how to load dw, unit is working as, cx ok repair."
Near Manteca, CA 95337
William
Job Details: 04/06/2020
REFRIGERATOR KITCHEN AID KRFC704FBS00 "S27311, replaced evap cover & main control, relocated defrost thermister to optimum location, tested unit dispenser & fan functions, tested ok, unit cooling at this time"
Near Thousand Oaks, CA 91360
Joe
Job Details: 04/06/2020
DRYER MAYTAG MEDC465HW0 Unit is not powering on. On inspection found unit is not powering on due to the thermal fuse not allowing power to pass to unit. Replaced thermal fuse and unit began to function as designed. Job complete.
Near Fresno, CA 93722
Irvin
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Repeated issue icemaker housing building ice in the fresh food section. Fresh food doors sealing properly. Replace adapter use per magum kit. Remove velara seal. ; ordrng 1 W10280988 (gasket) and 1 W10320706 (gasket) and 1 W10635022 (adapter) and 1 W10688359 (sealer-gum) and 1 W10706850 (heater)
Near Thousand Oaks, CA 91361
Joe
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW92HEFC0 Customer needed drain pump because her old drain pump was not draining water. Customer had a drain pump she received from Best Buy before they shut down and asked me to install her drain pump. Replac3x drain pump unit is now functioning as designed. Job complete.
Near Camarillo, CA 93012
Joe
Job Details: 04/06/2020
DRYER - ELECTRIC WHIRLPOOL WED4616FW0 Unit would not power due to a broken door switch. Complex provided door switch and had me install it because they cannot enter anyone’s house due to the covid 19 pandemic. Replaced door switch and unit began to function as designed. Job complete.
Near Camarillo, CA 93012
Joe
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Unit will not drain. On inspection found unit will not drain due to glass have shattering in drain pump and destroying motor. Replaced drain pump motor and cleared drain hoses of all glass. Unit is now functioning as designed. Job complete.
Near Oxnard, CA 93033
Joe
Job Details: 04/06/2020
DRYER WHIRLPOOL WGD4815EW2 Units motor is jammed and cannot be I jammed customer does not want to go through with the repair .
Near Selma, CA 93662
Jonathan
Job Details: 04/06/2020
DRYER WHIRLPOOL WED5000DW Found door seal ripped replaced tested working to spec
Near Waterford, CA 95386
Cruz
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW8620HW2 "Needs more work- found errors code f7eA, f7e8 motor disconnected errorr, motor over temp harness issue, unit will not complete cycles stops at mid cycle according to the cx, ordering parts for unit, parts are PSP ; ordrng 1 W11318751 (harns-wire) and 1 W11352122 (CNTRL ELEC) and 1 W11354542 (MOTOR )"
Near Kingsburg, CA 93631
Jonathan
Job Details: 04/06/2020
REFRIGERATOR KITCHEN AID KRSC503ESS Tested unit found water filter not installed all the way reinstalled tested working to spec
Near Fresno, CA 93710
Jonathan
Job Details: 04/06/2020
FREEZER WHIRLPOOL WZF34X20DW01 Found gasket not sealing heated tested now sealing
Near Thousand Oaks, CA 91360
Joe
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW5620HW0 Customer is stating whirlpool told us to come out with these parts.; ordrng 1 W11316246 (switch-wl) and 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)
Near Tehachapi, CA 93561
Patrick
Job Details: 04/06/2020
WASHER WHIRLPOOL WTW5000DW1 Found the unit not spinning. Shifter error. Verified issues. Removed and replaced shifter. Tested u it. All ops checked good
Near Bakersfield, CA 93304
Patrick
Job Details: 04/06/2020
WASHER MAYTAG MVWC565FW Found the unit not operat8ng properly. Clothes still wet after cycle is done. Checked errors and found bad latch. Removed and replaced latch. Tested unit. All ops checked good
Near Lompoc, CA 93436
James
Job Details: 04/06/2020
WASHER MAYTAG MVWB835DW4 Installed new gearcase and tested. Unit now working as intended and customer approves function at this time.
Near Lompoc, CA 93436
James
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW6620HW Found unit with over suds error code. Tested unit replaced pressure switch and unit is working as intended.
Near Kingsburg, CA 93631
Jonathan
Job Details: 04/06/2020
WASHER MAYTAG MHW5630HW0 Found valves stripped needs valves ; ordrng 1 W11036928 (valve) and 1 W11036930 (valve)
Near Buttonwillow, CA 93206
Dane
Job Details: 04/06/2020
DOUBLE OVEN KITCHEN AID KEBC247VVVL03 Upon arrival the customers concern was that she heard the fan running but did not see the fan running when she looked inside the oven. The fan the customer was seeing was the convection fan and customer was running normal big mode. When I put unit into convection Bake the convection fan motor turned on with no issues. Unit functions as designed by manufacturer
Near Ridgecrest, CA 93555
Patrick
Job Details: 04/06/2020
RANGE WHIRLPOOL WEG515S0FV2 Ordered wrong part; ordrng 1 WP9761013 (latch-door)
Near Mojave, CA 93501
Patrick
Job Details: 04/06/2020
DRYER ELECTRIC WHIRLPOOL MVWC300XW0 Found the valve cracked causing leak. Replaced. Unit won’t start. Control getting power but no ops. Needs control ; rqstng P&A on 1 W10438123 (cntrl-elec)
Near Fontana, CA 92336
Stephen
Job Details: 04/06/2020
WASHER MAYTAG MVWB765FW1 "Ran diagnostics. Had f2e1, f0e4 error codes. Cleared error codes. Water temps wrong. Found thermistor connector on fill valve not in connector all the way. Reinserted connector into fill valve. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly. Instructed customer to use less detergent. Complete."
Near Tehachapi, CA 93561
Patrick
Job Details: 04/06/2020
DISHWASHER MAYTAG MDBS561AWB Need to reorder part; ordrng 1 WPW10130695 (latch kit)
Near Moreno Valley, CA 92553
Rod
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW560CHW0 Won’t fill with waterConfirmed Both hot and cold water valve not supplying hot water.Found connectors not fully seated to solenoids.As designed op after reconnecting harness
Near Bakersfield, CA 93314
Patrick
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Bins deformed causing door to stay open. Needs new bin ; ordrng 1 W11387053 (BIN)
Near Moreno Valley, CA 92553
Rod
Job Details: 04/06/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Sounds like a washing machine Confirmed by video recording although machine only does it every once in awhile.Unable to determine by video recording as to where the issue lies. Sounds like compressor noise in back round but other noise seems to oscillate fan noise.Ref 7727512153. David at techline agreed that this was normal as to different conditions affect machine loads which can cause different pressures and in turn causes different noises.
Near Moreno Valley, CA 92551
Rod
Job Details: 04/06/2020
WASHER WHIRLPOOL MVWB865GC1 Office Preid’d part corrected issue experienced. Test op after recalibration quick test...........normal.
Near Santa Ynez, CA 93460
James
Job Details: 04/06/2020
REFRIGERATOR MAYTAG MSS26C6MFW01 "Found unit with ce chute door not fully closing, allowing warm air in under icemaker causing ice buildup. Ordering new ice chute. Will return when parts arrive. ; ordrng 1 W10889430 (door-ice)"
Near Los Olivos, CA 93441
James
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KRMF606ESS00 "Found unit with clogged drain pan and unresponsive fan n freezer ordering new drain and fan blade. ; ordrng 1 W11084807 (extension) and 1 WP67006337 (blade- fan)"
Near Redlands, CA 92374
Rod
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Cx opened box after delivery to attempt to have installed and uncovered damage to outer door panel.Cx will seek exchange through Lowe’s
Near Mentone, CA 92359
Rod
Job Details: 04/06/2020
WASHER MAYTAG MVWX655DW Excessive noise and machine walks all overConfirmed worn drive parts and susp.Recalibrated and tested returning product to as designed op; pckd up 1 W10902814 (washplate)
Near Terra Bella, CA 93270
Michael
Job Details: 04/06/2020
RANGE WHIRLPOOL WFG525S0JZ0 While waiting for new parts to arrive oven door fell off and broke additional parts. Left door trim W10761018Right door trim W10746435Office to schedule return visit when parts arrive.; ordrng 1 W10746435 (RIGHT DOOR TRIM) and 1 W10761018 (LEFT DOOR TRIM)
Near Upland, CA 91786
Stephen
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Ran diagnostics. No error codes found. Called tech line. SR # 7727513719. In test #15 it was 01. Per tech line. Optics are not working. Needs emitter and receiver boards. ; ordrng 1 W10870822 (CONTROL- EMITTER) and 1 W10898445 (CONTROL- RECEIVER)
Near Rialto, CA 92376
Jaime
Job Details: 04/06/2020
DRYER WHIRLPOOL TGDS740JQ1 "Found a broken belt, and worn rollers had them replaced as well as doors intermittent switchDryer ok"
Near Bakersfield, CA 93312
Erick
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM Install new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Near Bakersfield, CA 93311
Erick
Job Details: 04/06/2020
OVEN KITCHEN AID KOCE500ESS Installednew parts on unit. Re-tested it and it passed all tests were no errors. Job complete
Near Apple Valley, CA 92308
Darren
Job Details: 04/06/2020
RANGE AMANA AGR6603SFW2 "Replaced of burner , checks out okay."
Near Apple Valley, CA 92308
Darren
Job Details: 04/06/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replaced ff fan motor and blade, running quietly now."
Near Glendale, CA 91206
John
Job Details: 04/06/2020
M/W OTR WHIRLPOOL WML55011HS0 The lights in the fan do not always turn on. Replaced the left hand control board for the lights in the fan. Cleaned out the connector. The fan and the light tested good at this time
Near Glendale, CA 91208
John
Job Details: 04/06/2020
RANGE WHIRLPOOL WFG320M0BS3 This apartment is vacant. informed the customer they do not have a anti-tip bracket. The gas company detected a leak at the safety valve. replaced the regulator and a safety valve. The gas was shut off to this apartment and I could not test it.