Near Upland, CA 91784
Tyler
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Customer stated that unit is only made to gotch's the ice. Ordering ice maker and user interface not in stock.; ordrng 1 W11115534 (Ice maker) and 1 W11330487 (Elec cntrl)
Near Pomona, CA 91767
Tyler
Job Details: 03/16/2020
WASHER WHIRLPOOL WT5680HVA Unit is an LG .
Near Kingsburg, CA 93631
Jonathan
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Leaking air on left side and too much water pressure making dispenser spit need to call tech Monday.
Near Fresno, CA 93725
Jonathan
Job Details: 03/16/2020
DRYER MAYTAG MEDC215EW1 Found timer motor bad replaced tested working to spec
Near Fresno, CA 93710
Jonathan
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF330PAHB Found drain pump bad replaced also air gab plugged
Near Clovis, CA 93612
Jonathan
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW4850HW1 Tested unit found hot and cold mixed reinstalled tested working properly
Near Riverside, CA 92509
Kevin
Job Details: 03/16/2020
DRYER WHIRLPOOL WGD6620HW0 Unit making noise and giving error code for thermistor. I found really bad cabinet rattle from left side. I tightened loose paneling to correct vibration. Error code caused by poor airflow. Instruct customer on poor airflow.
Near Riverside, CA 92509
Kevin
Job Details: 03/16/2020
MICROWAVE KITCHENAID KOCE500ESS07 Unit not heating properly. I found temps off and unit is under cooking. I found that the broil element was not running in pre heat. Voltage from board to element. I removed element and found wire disconnected in oven cavity. Fished wire out and reattached. All tests good.
Near Riverside, CA 92508
Kevin
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Unit not cleaning. I tested unit and found water line pinched on install and not allowing water to unit. Also door latch was not engaging. I adjusted door to line up with latch. Instructed customer on pinched line. All tests good.
Near Castaic, CA 91384
Randy
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Under 30 days. Cosmetic issue dent on door. Ordering door. ; ordrng 1 W10815678 (dor-fip ss)
Near Riverside, CA 92505
Kevin
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 User interface was dim and filter reset not working. Failed user interface. Removed and replaced user interface. Tested unit. All tests good.
Near Santa Clarita, CA 91355
Randy
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Found one broken adjuster. Need adjuster. Scheduled for Tuesday. ; ordrng 1 W10712395 (adjuster)
Near Santa Clarita, CA 91387
Randy
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW0 Found noise coming from gearcase. Looked under washer found compromised. Needs new gearcase. Oil leaking under unit. Also stripped washplate and splutch assembly and belt will be needed. Compromised parts. Look at quick pic ; rqstng P&A on 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)
Near Los Angeles, CA 91344
Randy
Job Details: 03/16/2020
OVEN JENN-AIR JJW2827IL00 Found unit throws error codes. Found no error codes stored. Unit sounds like fans turning on then shuts off. Turned on power oven and f6E4 error code came up. Replaced UI and blower. Tested diagnostics now working as designed cx approves.
Near Los Angeles, CA 91343
Randy
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Frost build up in evap section not cooling fridge part. Freezer section ok. Needs multiple parts for evap frosting over. Bad thermistor. 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap) and 1 WPW10248595 (control)
Near Los Angeles, CA 91344
Randy
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Diagnosed unit found bad pump and motor gave quote, cx declined.
Near Victorville, CA 92394
Cesar
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL ED5NHGXMQ00 "Water continued to run flooding freezer and damaging ice door mechanism. Can’t tell if water valve got stuck open or if ice maker kept water on, attempted to duplicate problem but was not able to rerouted for ice maker valve and ice door mech ; ordrng 1 4317943 (icemaker only) and 1 W10408179 (water vavle asm) and 1 W10823377 (mechanism delay)"
Near Santa Clarita, CA 91390
Randy
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Found unit not lighting up both sections. Found light module is out. Needs new module. Replaced module in freezer, now lights properly in both sections cx approves. Job complete."
Near Fresno, CA 93704
Irvin
Job Details: 03/16/2020
WASHER MAYTAG MVWC465HW2 "F7/E6 P-MOTOR FAULT, ONLY ERROR CODE. WAS TOLD TECHLINE WAS OPEN CALLED waited 15 mNo answer ; schdld next appmnt for 3/17 TUE !"
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Upon arrival cx states unit has dented and scratched doors. Took quick pics, need right Rac door and FC door and badge. Cx does not want to wait for doors and is contacting seller for replacement.; ordrng 1 13094739SQ (dor-fip ss) and 1 W10821257 (dor-fip ss) and 1 W10839793 (nameplate)"
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 03/16/2020
MICROWAVE WHIRLPOOL RMC275PVB01 "Upon arrival cx states unit does not start and door is displayed on control. Light is not working for microwave. All fuses are okay. Tested board and found no voltage coming from board. Control board shorted, part no longer available."
Near Los Angeles, CA 91405
Raymond
Job Details: 03/16/2020
KITCHEN WHIRLPOOL WDT750SAHZ0 "Upon arrival cx states unit not draining, found shorted drain pump. Replaced drain pump and tested, unit functions as designed."
Near Los Angeles, CA 91401
Raymond
Job Details: 03/16/2020
DRYER WHIRLPOOL WGD5620HW1 Upon arrival cx states unit takes forever to dry. States they cleaned vent. Tested and found vent was restricted. Cx cleaned half of the vent. The venting leading through the walls is blocked. Cx needs to properly clean all venting.
Near Clovis, CA 93619
Jonathan
Job Details: 03/16/2020
WASHER MAYTAG MVWB865GW0 Found drain pump bad replaced tested working to spec ; used 1 W10876600 (PUMP-WATER) from stock
Near Delano, CA 93215
Chase
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW04 "Needing to call and document with tech line, due to it being late on a Saturday the tech line is closed, will need to reschedule."
Near Visalia, CA 93292
Chase
Job Details: 03/16/2020
DRYER MAYTAG MGDB765FW0 Installed mew catch from truck stock. Door now closing and latching properly. All ops now testing normal. Job complete.
Near Perris, CA 92570
Kevin
Job Details: 03/16/2020
WASHER WHIRLPOOL WFW560CHW0 Unit not powering up and giving door is locked light when door is open. Unit needs user interface and door lock assy. Ordering parts. Never picked up pressure switch from coast. ; ordrng 1 W11316250 (latch) and 1 W11325580 (cntrl-elec)
Near Thousand Oaks, CA 91360
Aaron
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced the cover and dampener control asm tested operations normal at this time
Near Perris, CA 92570
Kevin
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Removed and replaced mullion rail, ice maker kit and solenoid. Ice maker now cycles and solenoid is now moving by hand. When testing the solenoid is not moving. I checked voltage out of main control. No voltage. When solenoid shorted it damaged main control. Unit needs main control. Ordering part. ; 1 W11035835 (cntrl-elec)"
Near Perris, CA 92571
Kevin
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW3 Unit leaking onto floor. I tipped unit back and found that a rodent ate hoses under unit and drain hose. Instruct customer rodent damage is not covered.
Near Moreno Valley, CA 92551
Kevin
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer canceled at door.
Near Moreno Valley, CA 92551
Kevin
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Freezer light not coming on when door is opened. I found that the spring inside the door switch failed and was not opening switch all the way. Removed and replaced door switch. Tested unit. All tests good. ; used 1 W11396033 (SWITCH) from stock
Near Santa Maria, CA 93454
James
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed new control board and unit now working as intended. Customer approves.
Near Arroyo Grande, CA 93420
James
Job Details: 03/16/2020
WASHER MAYTAG MVWX655DW1 Fund unit with leaking drawer. Found holes in bottoms of drawer causing leak. Ordering new drawer. Will return when parts arrive. ; ordrng 1 W11127356 (drawer)
Near Arroyo Grande, CA 93420
James
Job Details: 03/16/2020
WASHER WHIRLPOOL WFW662OHC0 Customer having trouble getting unit to start. Tested unit and found plastic guard on control keys stoping finger from registering on keys. Removed overlay plastic and unit now working as intended. Customer approves function at this time.
Near Oceano, CA 93445
James
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Unit over filling ice tray and leaking. Ordering new ice maker and water valve. Will return when parts arrive. ; ordrng 1 W11099789 (icemaker) and 1 W11312191 (valve)
Near Turlock, CA 95382
Kenneth
Job Details: 03/16/2020
ALPHA MAYTAG MHW6000XW2 Found unit leaking soap suds from vent hose. Vent hose was not clicked on to top of tub. Tried clicking on and found hose to be real loose. Customer doesnt wanna fix. He said he will order himself and fix it himself. ; ordrng 1 WPW10568614 (Hose)
Near Montebello, CA 90640
Stephen
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Ran diagnostics. Upper RC LEDs and FC LED are out. Found FC LED is open. Replaced FC LED. All LEDs are working properly at this time. Unit is cooling properly at this time. Complete.
Near Los Angeles, CA 90022
Stephen
Job Details: 03/16/2020
WASHER WHIRLPOOL WFW8620HW1 "Ran diagnostics. Found f8e1 error code. Cleared error code. Found drain hose too far into standpipe. Corrected drain hose. Ran quick test cycle, drain and spin, and normal wash . Error code did NOT reappear. Valves are working properly at this time. Fills, washes, drains, rinses, dispenses, and spins properly. No P-trap in drain. Instructed customer to call plumber. Complete."
Near Alhambra, CA 91801
Stephen
Job Details: 03/16/2020
WASHER MAYTAG MHW5100DW0 Ran diagnostics. No error codes found. Ran quick test cycle. Softener won’t drain. Needs dispenser/ inlet valve kit per service pointer # W11025472. Found dispenser housing has residue in roof of dispenser. Dryer needs to be removed for access for service. ; ordrng 1 W11216540 (DISPENSER/ INLET KIT)
Near East Los Angeles, CA 90022
Stephen
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW1 "Replaced noisy drive belt. Ran diagnostics. No error codes found. Fills, agitates, drains, rinses, and spins properly. Complete."
Near Alhambra, CA 91801
Stephen
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDPM354GPS0 "No power to DW. Reset breaker. Ran diagnostics. Had f2e1 error code. Ran quick test cycle. Fills, washes, drains,rinses, and dries properly. No problem found. Instructed customer to use rinse aid for proper drying. Complete."
Near Azusa, CA 91702
Stephen
Job Details: 03/16/2020
OVEN JENN-AIR JJW2430DP00 Ran diagnostics. Had f2e1 error code. Found keypad shorted. Needs control panel. Replaced console assembly. Oven is working/ heating properly at this time. Complete.
Near West Covina, CA 91791
Stephen
Job Details: 03/16/2020
DRYER-GAS WHIRLPOOL WGD75HEFW0 "Ran diagnostics. Had f4e3 error code. Found venting restricted ( foil vent duct, vent hood opening too small. Instructed customer to replace vent duct with aluminum ( not foil ) duct, may need to replace vent hood. Dryer heats properly with vent disconnected. Complete."
Near Tehachapi, CA 93561
Patrick
Job Details: 03/16/2020
MICROWAVE WHIRLPOOL KMBP100ESS Pre I’d inverter ; ordrng 1 W10217711 (inverter)
Near Tehachapi, CA 93561
Patrick
Job Details: 03/16/2020
WASHER WHIRLPOOL MHW6630HW0 Found the unit leaking. The door gasket wasn’t installed all the way.popped out. Reinstalled and secured. Tested unit. All ops chedked good
Near Los Angeles, CA 91364
Isidore
Job Details: 03/16/2020
DISHWASHER JENN-AIR JDB8500AWX1 "Removed outer door, old motor assembly and drain motor installed new dishwasher motor assembly and drain pump. Test dishwasher for leaks and operation . Dishwasher working at this time no code . Reinstalled out door panel."
Near Los Angeles, CA 91406
Raymond
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced handle and nameplate. Tested unit. Unit functions as designed.
Near Los Angeles, CA 91402
Raymond
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW04 "Upon arrival cx states unit ice is cloudy and not crystal clear and left RC door flys open at 90 degree open. Informed cx this is normal condition. Ice will not be clear, only ice machines make clear ice. Unit functions as designed."
Near Fresno, CA 93702
Irvin
Job Details: 03/16/2020
RANGE - ELECTRIC WHIRLPOOL WFC310S0AW0 The range has a failed switch. Rear right. Installed replacement switch. All test passed. Indicator is off.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that the unit is leaking at the cor ers of the doors. Cycle tested unit is diagnostics to check for leak.
Near Los Angeles, CA 91331
Raymond
Job Details: 03/16/2020
WASHER WHIRLPOOL MVWC565FW2 "Upon arrival cx states unit does not fill with enough water. Cx is used to old style machine. Tested unit, unit functions as designed. Instructed cx on proper use and care."
Near McFarland, CA 93250
Chase
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 will need to call the tech line and get SR on this unit due to a reoccurring issue of the water not dispensing
Near Nipomo, CA 93444
James
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTE704DSS1 Replaced components and tested unit. Unit now working as intended and customer approves.
Near Wasco, CA 93280
Chase
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed new plastic squares, door switch now engaging. All ops now testing normal."
Near Atwater, CA 95301
Kenneth
Job Details: 03/16/2020
WASHER MAYTAG MVWX655DW1 Installed cam actuator and gearcase. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Atwater, CA 95301
Kenneth
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW7040DW1 Installed water housing and tested unit. Unit is now working properly. Customer approves function at this time.
Near Merced, CA 95340
Kenneth
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Knocked on door. No answer. Rescheduled customer for monday for techline call. ; schdld next appmnt for 3/16 MON !
Near Clovis, CA 93612
Jonathan
Job Details: 03/16/2020
DRYER MAYTAG MGDB765FW0 Wrong part ; ordrng 1 WP3406107 (switch-dor)
Near Merced, CA 95348
Kenneth
Job Details: 03/16/2020
WASHER MAYTAG MVWB835DW1 Installed gearcase and tested unit. Unit is now working properly. Customer approves function at this time.
Near Apple Valley, CA 92308
Cesar
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL KDFE104DSS0 service decline at the door
Near Los Angeles, CA 91342
Raymond
Job Details: 03/16/2020
DRYER MAYTAG MGD5630HW0 "Replaced control, thermostat and thermistor. Tested, unit functioning as designed. Cx will call if unit persists."
Near Victorville, CA 92395
Cesar
Job Details: 03/16/2020
WASHER MAYTAG MVWX655DW2 Unit tested fine
Near Beverly Hills, CA 90210
Isidore
Job Details: 03/16/2020
DRYER WHIRLPOOL WGD95HEDU0 "Removed dryer door , old hinge base and installed new hinge test dryer operation ok at this time"
Near Camarillo, CA 93010
Aaron
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KSSC48QVS01 "A HZ RECALL Built in refrigerator 48 cubic foot sealed system repair customer already paid trip & diagnoses and has a new inverter installed Checked unit dead compressor , unit pulled out already , I removed top cover and replaced the compressor pulled vacuum and recharged the system tested operating normal at this time ; used 1 AF1200 (TUBE EXTENSION), 8 R134A (8 OZ), and 1 W10143759 (DRIER (SERVICE)) from stock"
Near Visalia, CA 93291
Frank
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer stated chatter noise during dispensing waterInstalled both parts still chattering Calling tech lineSpoke too nobody because been on hold forever over an hour Andrew told me to call Monday Will call tech line Monday
Near Frazier Park, CA 93225
Raymond
Job Details: 03/16/2020
REFIRGERATOR MAYTAG MF12670XEW6 Upon arrival cx states unit leaking from front and ice build up. Found duck bill restricted. Cleared restriction. Cx will defrost unit.
Near Etiwanda, CA 91739
Tyler
Job Details: 03/16/2020
REFRIGERATOR MAYTAG MFC2062FEZ03 Customer stated that the unit is making noise. Found unit is not hooked to water and noise is coming from the fill valve trying to fill the ice maker. All works good at this time.
Near Visalia, CA 93277
Andrew
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KSSO42QMB01 Unit is not cooling and verified lead operator. Test unit and compressor would not fire. Checked inverter board and Bert work properly. Presser as well. Ordered compressor and getting autho for compressor.; saved tckt
Near Rialto, CA 92376
Tyler
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRSC503ESS Customer stated that the dispenser leaks. Cleaned dispenser with vinegar and made temp adjustments. All works good at this time.
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Upon arrival cx states unit drips from dispenser after dispensing water. Tested and found a couple drops of water coming from dispenser. Secured water line at valve and tested, unit functions as designed."
Near Camarillo, CA 93012
Joe
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW4855HW1 "Customer is worried unit is shaking to much. On inspection found unit was shaking to much due to the basket hub being loose. Removed basket to tighten basket hub, put unit back together. Ran diagnostics and unit is no longer shaking or giving any error codes. Job complete."
Near Apple Valley, CA 92308
Cesar
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL KDFE104DSS0 Service decline at the door
Near Hesperia, CA 92345
Cesar
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found multiple failures.1 damper door grinding when opening and closing, 2 ice maker has power but will not cycle. 3 door switch in freezer has ice build up inside of it damaging switch. and 4 freezer rails are not closing freezer door correctly causing air leaks in to freezer. Rerouted for switch, ice maker, rails and damper. ; ordrng 1 12002646 (light switch) and 1 W10884390 (icemaker) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket) and 1 WPW10594330 (control)"
Near Santa Maria, CA 93455
George
Job Details: 03/16/2020
WASHER MAYTAG MVWB855DC1 Found washer not draining need to replace drain pump and control display ok to order part.; ordrng 1 W10876600 (drain pump) and 1 W11226503 (console)
Near Burbank, CA 91504
John
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS965CIAH00 "I had the wrong part, just didn’t see the proper part online until now. Ordering the valve; ordrng 1 WPW10341320 (valve-inlt)"
Near Hesperia, CA 92345
Cesar
Job Details: 03/16/2020
RANGE AMANA AGR5330BAS3 Switch unclipped from valve caused switch to turn and and send voltage to spark module properly clipped switch in and all checked good
Near Hesperia, CA 92345
Cesar
Job Details: 03/16/2020
DRYER MAYTAG MGD5630HW1 Replaced control and ui per tech line unit tested good. Also checked exhaust temps they also checked good
Near Burbank, CA 91505
John
Job Details: 03/16/2020
DISHWASHER JENN-AIR JDTSS244GS0 The customer dropped a piece of plastic onto the heating element. Had to Replaced main control because the Dishwasher would not start. Replaced main control the dishwasher tests good. But smells like burnt on the inside. Let management know about this dishwasher. It runs fine it just smells.
Near Los Angeles, CA 91605
Leon
Job Details: 03/16/2020
DRYER WHIRLPOOL WGD5000DW2 "This unit is 2 years at the store as a demo.Unit is damaged missing some parts.Disassembled and so many parts are damaged and rusted.Called Whirlpool Tech Line Support Spoke to ChrisExplained the situation S.R. # 7727355741Transfered to trade care teamSpoke to Daniel; ordrng 1 279948 (dryer repair kit) and 1 W10131364 (belt,drive) and 1 W10336852 (burner-gas) and 1 W10396029 (asm mtr) and 1 W10571724 (panel-rear) and 1 WP3404162 (clamp) and 2 WPW10041960 (sprng-door)s and 1 WPW10121316 (clamp)"
Near Victorville, CA 92395
Cesar
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Ice maker ice lev l arm was not inserted into ice maker causing ice maker bucket to over fill and jam up ice maker. Reinserted arm and cleared ice build up all checked good
Near Los Angeles, CA 91602
Leon
Job Details: 03/16/2020
OVEN WHIRLPOOL WFC150M0EB3 Replaced control board.Unit working properly as designed
Near Victorville, CA 92392
Cesar
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced door all checked good
Near Victorville, CA 92392
Cesar
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Customer did not defrost unit as instructed on previous visit. Put the steamer to the vents and cleared ice left in vents but can’t clear frozen evap drain unit will still need to be shut down for 24 hrs
Near Modesto, CA 95354
Lance
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE770H0FZ2 "Needs work- found faulty thermal fuse causing no bake or broil, we will need to re route with parts for repair.; ordrng 1 WP3196548 (fuse-thrml)"
Near Los Angeles, CA 91352
Leon
Job Details: 03/16/2020
ALPHA MAYTAG MHW5100DW0 Replaced all parts.After running diagnostic check unit working properly as designed
Near Glendale, CA 91020
Leon
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Didn’t receive the parts ; saved tckt
Near Glendale, CA 91206
Leon
Job Details: 03/16/2020
DISHWASHER MAYTAG MDB7749SBM3 Replaced dispenser and control board.Unit working properly but control panel both side plastic piece for screws are broken.Ordering control panel ; ordrng 1 W10811167 (panel-cntl)
Near Modesto, CA 95356
Lance
Job Details: 03/16/2020
MICROWAVE KITCHENAID KBHS109SSS06 "Needs work- failed turntable motor making abnormal noise during operation. Microwave is built in above oven, and needs to be uninstalled fully to access motor. Requesting 2 man helper to safely remove microwave and flip over for repair; ordrng 1 W10911403 (motor-turn)"
Near Escalon, CA 95320
Lance
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW3 "Tech line sr#7727357087 No errors stored in memory. Calibration passed, auto test passed. Did hear thumping noise during fill operation. Instructed customer Needs plumber to install hammer wAter kit, designed to stop the hammering. Unit is working as designed."
Near Modesto, CA 95356
Lance
Job Details: 03/16/2020
REFIRGERATOR KITCHEN AID KRFF707ESS01 "Fixed-replaced compressor, installed access valve and filter drier. Also, replaced 3 way valve and charged to manufacturing spec. Unit has began cooling, please allow 36hrs for proper cooling."
Near Winton, CA 95388
Cruz
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Need more work- found water to ice maker from inlet valve to be bad, jumped ice maker it harvest, need to order valve for unit, unit is cooling as designed. ; ordrng 1 WPW10420083 (valve)"
Near Denair, CA 95316
Cruz
Job Details: 03/16/2020
WASHER MAYTAG MHW6000AW0 "Fixed 4 FCC- found soap dispenser to be broken and cracked, cx claims when pulling out dispenser it had fallen onto floor and broken. I then installed new part (dispenser) put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks. Unit is working as designed, cx ok repair."
Near Visalia, CA 93291
Chase
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Made sure 120v coming from outlet. Made sure connection at junction box is solid. Called WPL tech line, spoke with Mark. We took voltage checks to UI and board, when disconnecting UI harness from control unit would start and drain pump would kick on, this indicated a bad connection to UI. Informed tech line I have already changed out UI. Told to replace UI and control. SR#7727355408; ordrng 1 W11305308 (CNTRL) and 1 W11368911 (Ui)"
Near El Monte, CA 91732
Andy
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS "Not dispensing ice, removed Auger motor and found the wire harness was not installed correctly had reinstall wire harness to auger motor tested unit working properly"
Near Denair, CA 95316
Cruz
Job Details: 03/16/2020
DRYER MAYTAG MEDB835DW4 "Fixed for FCC- found unit making a scraping sound during use, removed front panel and drum and found belt and rollers to be bad, I then installed new part (dryer repair kit ) from sp, reassembled drum and front panel, tested unit in a high heat cycle it heated fine, no scraping sound, runs quiet, unit is working as designed, cx ok repair. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Visalia, CA 93277
Frank
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated during spin Loud screeching noise Performed diagnostics Found splutch defective Replaced splutch TestedNeeds new beltWornWill order part; ordrng 1 WPW10006384 (drive belt)
Near Visalia, CA 93291
Frank
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Called techline. SR 7727245337. Techline said to replace filter head and water valve. ; ordrng 1 W11194438 (housing) and 1 WPW10341329 (water valve assy)
Near Visalia, CA 93277
Frank
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer stated electronic control board tuns on and offPerforming diagnostics Found control board is defective Will order part; ordrng 1 WPW10503278 (refer elect cont brd)
Near Tulare, CA 93274
Chase
Job Details: 03/16/2020
WASHER WHIRLPOOL NTW4516FW3 Installed new parts. Tested. All ops now testing normal. Unit now working by design and draining with no problems. Job complete.