Near Fresno, CA 93726
Irvin
Job Details:
03/18/2020
MICOWAVE WHIRLPOOL WMH31017HB3
The microwave door is peeling off need to be replaced. Ordering door. ; ordrng 1 W11247223 (door/mw)
Near Porterville, CA 93257
Michael
Job Details:
03/18/2020
DRYER MAYTAG MGDX700XL1
States unit makes a screeching noise when spinning. Also states on normal dryer run cycle read out display will read 40 min then drop to 20 min before shutting off half way rough the dryer cycle.Dryer vent appears to exit into the roof of the home. Not accessible for tech.Started timed dry and can hear bad rollers needs drive kit . Removed and replaced drive assembly and adjuster. Used shop vac to clear all built up lint. Advised cx he needs to have dryer vent serviced as it has backed up lint. All ops are now as designed and unit tumbles quietly. job complete
Near Strathmore, CA 93267
Michael
Job Details:
03/18/2020
WASHER MAYTAG MVWC565FW
"Cx states unit is leaving her clothing wet at the end of the cycle not washing properly.Tech found user is using unapproved soap took quick picFound hot and cold water valves both feed off cold water supply took quick picFound power cord plugged into extension cored advised cx needs dedicated circuit for unit and to supply hot waterFound off bal, long drain faults. Cleared faults ran manual hot and cold and have proper flow.Ran unit through auto service test and filled, agitated and drained and spins as designed. Stand pipe is backing up and just dumps into the raid took quick picUnit passed auto service test as designed advised cx about insufficient working envoirment. Job complete. Will report findings to trade partners"
Near Los Angeles, CA 91606
John
Job Details:
03/18/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"The refrigerator is not cooling all the time, replacing the main control. The drawer for the pantry will not close properly. Replacing the door tracks. Have to order; ordrng 1 W10499289 (slide) and 1 W10499294 (slide) and 1 W10811364 (cntrl-elec)"
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
03/18/2020
COOKTOP KITCHENAID KGCC766RSS01
Customer stated that the unit will not come on. Removed and replaced switch. Tested all works good at this time.
Near Fontana, CA 92336
Kevin
Job Details:
03/18/2020
WASHER WHIRLPOOL WTW5000DW1
Customer stated the unit is stopping before spin cycle. I checked error codes and found long drain code. I also found belt slipping. Ordering pump and belt. ; ordrng 1 W10876600 (drain pump) and 1 WPW10006384 (drive belt)
Near Fontana, CA 92335
Kevin
Job Details:
03/18/2020
DRYER AMANA NGD4655EW2
"Unit not spinning. I found that the motor has locked up and drum seal had fallen off causing damage to drum assy. Unit needs motor, drum and blower wheel. Ordering parts allow 1 hr on return. ; ordrng 1 279827 (motor!dryer) and 1 W10899578 (drum) and 1 WP694089 (wheel)"
Near Rialto, CA 92377
Tyler
Job Details:
03/18/2020
WASHER MAYTAG MVWC565FW0
Customer stated the pump is not working. Found sock stuck under basket. Agitator will not come off need to break off. Removed and replaced agitator and gear case and pump.
Near Riverside, CA 92503
Kevin
Job Details:
03/18/2020
REFRIGERATOR KITCHENAID KSF26C7XYY04
Unit not cooling in both compartments. I found compressor running dry and unit has lost all Freon. Unit needs RC evaporator and compressor; 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)
Near Riverside, CA 92504
Kevin
Job Details:
03/18/2020
DISHWASHER KITCHENAID KDTM354DSS5
Unit not powering up. I found that the user interface connector was disconnected from main control. I reconnected connector. Tested unit. All tests good.
Near Burbank, CA 91505
John
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00
"The light field inside the refrigerator. Replace the entire light module, the lights tested good. Also, a drawer is Binding up it appears to be damaged and needs to be replaced.; ordrng 1 W10345310 (shelf-glas) and 1 W10346890 (slide) and 1 W10346891 (slide)"
Near Riverside, CA 92508
Kevin
Job Details:
03/18/2020
WASHER WHIRLPOOL MVWB955FW
I found shorted main control not sending voltage to lid lock. Gearcase has leaked water and oil onto motor which shorted main control. Unit needs overhaul to fix. I can’t even get to model number sticker unless new board is installed. Customer declined repair.
Near Denair, CA 95316
Cruz
Job Details:
03/18/2020
WASHER WHIRLPOOL WTW5000DW1
"Cntrl elec did not come in, spoke with cx"
Near Paso Robles, CA 93446
Tom
Job Details:
03/18/2020
WASHER MAYTAG MVWB865GC0
"Entered diagnostics, found error codes F5E3, F0E2, F0E5, F0E3. Cleared error codes, unit unable to lock lid. Replace Lid Lock./Installed Lid Lock, entered diagnostics, cleared error code, all components functional. Water valves good, Lid Lock good, Agitate good, Drain good, Spin good. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Fresno, CA 93711
Irvin
Job Details:
03/18/2020
DRYER WHIRLPOOL WED7500GC0
F2/E1- stuck key. The control is not responsive. The dryer is having drying issues. ; ordrng 1 W11124268 (console) and 1 W11124284 (cntrl-elec)
Near Fresno, CA 93711
Irvin
Job Details:
03/18/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
POWER OUTAGE THE BLOCK. ; schdld next appmnt for 3/17 TUE !
Near Bakersfield, CA 93309
Patrick
Job Details:
03/18/2020
DRYER WHIRLPOOL WGD5000DW1
The timer shaft snapped due to siezed timer. Removed and replaced timer. Tested unit. All ops checked good
Near Los Angeles, CA 91316
Randy
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Frost buildin freezer not allowing fridge to cool properly. Same issue as before Found frosting coming from door door is not sealing properly. Needs door ; rqstng P&A on 1 LW11038917 (dor-fip) and 1 W11098702 (door-ice)
Near Thousand Oaks, CA 91362
Aaron
Job Details:
03/18/2020
WASHER MAYTAG MVWB835DW4
Unit not cleaning good lotta residue in the air unit customer admitted to using way too much so going to loan number two of soap which is free and clear which causes a lot of soap suds which will trap a lot of the debris like Lenty debris then will rinse on colored clothes and cause streaks in their clothes by the customer use way less soap after replacing the water valve tested operations unit is working as designed now
Near Los Angeles, CA 91402
Raymond
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
"Upon arrival ice droplets are forming in FC . Found gaps in cabinet. Used adheasive to seal cabinet. Tested, unit functions as designed.; used 1 WP482338 (ADHESIVE) from stock"
Near Los Angeles, CA 91331
Raymond
Job Details:
03/18/2020
DRYER MAYTAG MGDC215EW2
"Upon arrival timer shaft broken. Replaced timer and tested, unit functions as designed."
Near Exeter, CA 93221
Michael
Job Details:
03/18/2020
REFRIGERATOR KITCHEN AID KBSD612ESS01
Each demo digit needs its own activation from the user. All ops are as designedNo functional failures to report job complete
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
03/18/2020
DRYER MAYTAG MEDC215EW
Customer stated that the timer is not advancing and the temp switch is always on high.; ordrng 1 WPW10185982 (Timer) and 1 WP3399639 (Switch)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
03/18/2020
DISHWASHER KITCHENAID KDFE104HPS0
Customer stated that the unit shuts off mid cycle. Ran diagnostics unit ahut off during teate. Orsering console and electronic control not in stock.; ordrng 1 W11305303 (Elec cntrl) and 1 W11229587 (Console)
Near McFarland, CA 93250
Michael
Job Details:
03/18/2020
WASHER AMANA NTW4516FW3
"Cx states her unit will vibrate and move during spin mode. Does not feel it is right and wants inspectedTech found jeans and towels mixed in with loaded laundry prior to tech arrival. Showed cx proper loading of clothing and to separate towels and jeans from normal wash cycles.No faults stored in control.spun tub by hand and all is good.Verified manual hot and cold have proper flow.Ran unit through auto service test and unit fills, agitates, drains, and spins as designed.No functional failures to report.All operations are as designed with no issues. Job complete"
Near Perris, CA 92571
Kevin
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00
Unit not cooling. Found evaporator fan motor not running. Voltage to fan but no fan response. Removed and replaced fan motor. Tested unit. All tests good.
Near Bakersfield, CA 93312
Alejandro
Job Details:
03/18/2020
REFRIGERATOR KENMORE 795.72483.411
"Found the unit not cooling normal in refrigerator,need parts, ebr786434414 cntrl, mee62805106 heater and eau64824402 motor evaporator "
Near Los Angeles, CA 91326
Danny
Job Details:
03/18/2020
OVEN KITCHENAID KODE500ESS03
Unit is not working properly F9e0 error code This error code means unit is not wired properly Advised client to have installers back to fix wiring issue Not proper power supply to the unit
Near Bakersfield, CA 93314
Jim
Job Details:
03/18/2020
WALL OVEN KITCHENAID KODE500ESS02
Replaced upper and lower blower motor. Unit tested ok
Near Fresno, CA 93711
Irvin
Job Details:
03/18/2020
DISHWASHER WHIRLPOOL WDF560SAFB
Cx says the washer is not washing. Found will fill but the float is not see8ng water level. Replaced float assembly. Unit passed test mode. All ops normal.
Near Fresno, CA 93705
Irvin
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Cancelled call all ops working.
Near Bakersfield, CA 93306
Patrick
Job Details:
03/18/2020
REFRIGERATOR BO KITCHEN AID KRFF507ESS
Removed and replaced drip pan. Tested unit. All ops chedked good
Near Bakersfield, CA 93305
Patrick
Job Details:
03/18/2020
WASHER WHIRLPOOL WTW5000DW3
Found the unit not spinning. Motor not reach rpm error. Belt slipped off pully. Reinstalled and secured. Test3 unit. All ops checked good
Near San Fernando, CA 91340
Randy
Job Details:
03/18/2020
RANGE WHIRLPOOL WFG320M0BS3
Removed and replaced part. Tested normal. Job complete
Near Clovis, CA 93611
Jonathan
Job Details:
03/18/2020
DISHWASHER MAYTAG MDB7979SHZ1
Found clip melted ; ordrng 1 W10567728 (track)
Near Atascadero, CA 93422
Tom
Job Details:
03/18/2020
DISHWASHER KITCHENAID KDPE234GPS0
"Found Right Hinge in wrong slot on the Door side. Repositioned unit and Door, check okay, customer present, check okay. No damage to unit or home from tech, job complete."
Near Bakersfield, CA 93314
Patrick
Job Details:
03/18/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Found theunit having issues with no cool. Pf on the display and it won’t confirm out and go to cool mode. Needs new controls. Also harness for side adapter has wires ripped from the cabinet ; rqstng P&A on 1 W11170612 (harns-wire) and 1 W11330971 (UI ) and 1 WPW10675033 (cntrl-elec)
Near Atascadero, CA 93422
Tom
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Found unit slamming Mullion on right Door when opened, uninstalled Door Hinge and repositioned Door, leveled unit, repositioned Mullion track, check okay. Customer present, Doors functional, check okay. No damage to unit or home from tech, job complete."
Near Duarte, CA 91010
Andy
Job Details:
03/18/2020
REFRIGERATOR JENN-AIR JSC24C8EAM02
"Not making ice, repaired ice maker bucket and tested unit working properly could not find sm"
Near Ceres, CA 95307
Cruz
Job Details:
03/18/2020
REFIRGERATOR WHIRLPOOL WRF736SDAM14
"Door is still frozen shut, cx said that they unplugged unit yesterday, i informed cx on last visit that unit need to be unplugged for a few days so unit can defrost. Can not open freezer door at this time. t"
Near Glendale, CA 91214
Raymond
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
"Replaced evap fan motor and tested, unit functions as designed."
Near DEVORE HGHTS, CA 92407
Tyler
Job Details:
03/18/2020
RANGE WHIRLPOOL WFG525S0HS1
Customer stated that the door wont close. Found bent hinges. Ordering hinges in stock.; ordrng 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge)
Near Santa Clarita, CA 91350
Raymond
Job Details:
03/18/2020
WASHER MAYTAG MVWB835DW4
"Installed clutch, rotor, stator, and gearcase, tested unit. Unit functions as designed."
Near Burbank, CA 91505
John
Job Details:
03/18/2020
REFRIGERATOR JENN-AIR JFC2089BEM01
The refrigerator was running good upon arrival. Concern of items freezing. Or the refrigerator and freezer are shutting off at times. Ordering parts.; ordrng 1 W10330834 (start-dev) and 1 WPW10317076 (cntrl-elec)
Near Castaic, CA 91384
Raymond
Job Details:
03/18/2020
WASHER WHIRLPOOL WTW5000DW2
"Upon arrival cx states unit doesn’t drain, tested and found loose connection at drain pump. Secured and tested, unit functions as designed."
Near Glendale, CA 91203
John
Job Details:
03/18/2020
DRYER AMANA NGD4655EW2
"Need a radiant sensor, flame will not stay on. And the flame will not always late. But they denied her glows fine.; ordrng 1 W10745654 (timer) and 1 WP338906 (sensor) and 1 WPW10328463 (coil-valve)"
Near Bakersfield, CA 93312
Jim
Job Details:
03/18/2020
WASHER MAYTAG MVWB766FW0
Replaced lid and top. Unit tested ok
Near McFarland, CA 93250
Michael
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBH01
Cx States freezer door will not close and ice build up on drawersFound freezer door gasket hanging and damaged needs new freedom gasket in white; ordrng 1 W10638486 (DOOR GASKET WHITE)
Near Chowchilla, CA 93610
Kenneth
Job Details:
03/18/2020
DRYER MAYTAG MEDC465HW0
Installed new element and tested unit. Unit is now working properly. Customer approves. ; used 1 279838 () from stock
Near Glendora, CA 91740
Andy
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
"Door not closing correctly, found that hinge bolt was loose repaired door hinge and tested unit working properly"
Near Perris, CA 92570
Kevin
Job Details:
03/18/2020
RANGE WHIRLPOOL WFG535S0JS0
"Unit not lighting during bake intermittently. I can’t verify where ground is being lost. Need to replace dsi board, burner and ignitor. Ordering parts. ; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven)"
Near Firebaugh, CA 93622
Irvin
Job Details:
03/18/2020
DISHWASHER KITCHENAID n/a
"Cx says the control is not responsive. Confirmed issue. The main control failed replaced control. After Calibration the SANI led AND HI TEMP flashes 3 times. Then open and close the door the dry/clean/sanitized come on. JK-TECHLINE at least 120* to the DW, gave part numbers replaced. PRODUCT REVIEW 7727385756."
Near Bakersfield, CA 93307
Patrick
Job Details:
03/18/2020
MICROWAVE JENN-AIR JMC2430DP01
Found the unit having issues with it not starting and light flickers. Needs transformer ; ordrng 1 W11238401 (transformr)
Near Fresno, CA 93727
Jonathan
Job Details:
03/18/2020
OVEN WHIRLPOOL WOS72EC0HS
Needs console; ordrng 1 W11107237 (console)
Near Santa Clarita, CA 91321
Raymond
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS01
"Due to history on unit contacted tech line and discussed, will need to do the service pointer again with door hinge pin. ; ordrng 1 2267192 (extension) and 1 W10854523 (hinge-door) and 1 W11171640 (shim-hinge) and 1 WP2316804 (spacer)"
Near Perris, CA 92571
Kevin
Job Details:
03/18/2020
MICROWAVE WHIRLPOOL WOC54EC0HB00
Unit not starting microwave when customer starts unit. Found door switches not being engaged on upper right side. Also control panel is not responsive intermittently. Ordering switch harness and console. . ; ordrng 1 W11033422 (interlock) and 1 W11297726 (console)
Near Fresno, CA 93725
Jonathan
Job Details:
03/18/2020
DISHWASHER KITCHENAID KDTM404ESS1
Part never send; schdld next appmnt for 3/19 THU !
Near Santa Maria, CA 93455
George
Job Details:
03/16/2020
WASHER MAYTAG MVWB855DC1
Found washer not draining need to replace drain pump and control display ok to order part.; ordrng 1 W10876600 (drain pump) and 1 W11226503 (console)
Near Burbank, CA 91504
John
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRS965CIAH00
"I had the wrong part, just didn’t see the proper part online until now. Ordering the valve; ordrng 1 WPW10341320 (valve-inlt)"
Near Burbank, CA 91505
John
Job Details:
03/16/2020
DISHWASHER JENN-AIR JDTSS244GS0
The customer dropped a piece of plastic onto the heating element. Had to Replaced main control because the Dishwasher would not start. Replaced main control the dishwasher tests good. But smells like burnt on the inside. Let management know about this dishwasher. It runs fine it just smells.
Near Hesperia, CA 92345
Cesar
Job Details:
03/16/2020
RANGE AMANA AGR5330BAS3
Switch unclipped from valve caused switch to turn and and send voltage to spark module properly clipped switch in and all checked good
Near Hesperia, CA 92345
Cesar
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Found multiple failures.1 damper door grinding when opening and closing, 2 ice maker has power but will not cycle. 3 door switch in freezer has ice build up inside of it damaging switch. and 4 freezer rails are not closing freezer door correctly causing air leaks in to freezer. Rerouted for switch, ice maker, rails and damper. ; ordrng 1 12002646 (light switch) and 1 W10884390 (icemaker) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket) and 1 WPW10594330 (control)"
Near Hesperia, CA 92345
Cesar
Job Details:
03/16/2020
DRYER MAYTAG MGD5630HW1
Replaced control and ui per tech line unit tested good. Also checked exhaust temps they also checked good
Near Victorville, CA 92395
Cesar
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Ice maker ice lev l arm was not inserted into ice maker causing ice maker bucket to over fill and jam up ice maker. Reinserted arm and cleared ice build up all checked good
Near Victorville, CA 92392
Cesar
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS01
Customer did not defrost unit as instructed on previous visit. Put the steamer to the vents and cleared ice left in vents but can’t clear frozen evap drain unit will still need to be shut down for 24 hrs
Near Victorville, CA 92392
Cesar
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRSC503ESS00
Replaced door all checked good
Near Los Angeles, CA 91605
Leon
Job Details:
03/16/2020
DRYER WHIRLPOOL WGD5000DW2
"This unit is 2 years at the store as a demo.Unit is damaged missing some parts.Disassembled and so many parts are damaged and rusted.Called Whirlpool Tech Line Support Spoke to ChrisExplained the situation S.R. # 7727355741Transfered to trade care teamSpoke to Daniel; ordrng 1 279948 (dryer repair kit) and 1 W10131364 (belt,drive) and 1 W10336852 (burner-gas) and 1 W10396029 (asm mtr) and 1 W10571724 (panel-rear) and 1 WP3404162 (clamp) and 2 WPW10041960 (sprng-door)s and 1 WPW10121316 (clamp)"
Near Los Angeles, CA 91602
Leon
Job Details:
03/16/2020
OVEN WHIRLPOOL WFC150M0EB3
Replaced control board.Unit working properly as designed
Near Los Angeles, CA 91352
Leon
Job Details:
03/16/2020
ALPHA MAYTAG MHW5100DW0
Replaced all parts.After running diagnostic check unit working properly as designed
Near Glendale, CA 91020
Leon
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Didn’t receive the parts ; saved tckt
Near Glendale, CA 91206
Leon
Job Details:
03/16/2020
DISHWASHER MAYTAG MDB7749SBM3
Replaced dispenser and control board.Unit working properly but control panel both side plastic piece for screws are broken.Ordering control panel ; ordrng 1 W10811167 (panel-cntl)
Near Modesto, CA 95354
Lance
Job Details:
03/16/2020
RANGE WHIRLPOOL WFE770H0FZ2
"Needs work- found faulty thermal fuse causing no bake or broil, we will need to re route with parts for repair.; ordrng 1 WP3196548 (fuse-thrml)"
Near Modesto, CA 95356
Lance
Job Details:
03/16/2020
MICROWAVE KITCHENAID KBHS109SSS06
"Needs work- failed turntable motor making abnormal noise during operation. Microwave is built in above oven, and needs to be uninstalled fully to access motor. Requesting 2 man helper to safely remove microwave and flip over for repair; ordrng 1 W10911403 (motor-turn)"
Near Modesto, CA 95356
Lance
Job Details:
03/16/2020
REFIRGERATOR KITCHEN AID KRFF707ESS01
"Fixed-replaced compressor, installed access valve and filter drier. Also, replaced 3 way valve and charged to manufacturing spec. Unit has began cooling, please allow 36hrs for proper cooling."
Near Escalon, CA 95320
Lance
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW5000DW3
"Tech line sr#7727357087 No errors stored in memory. Calibration passed, auto test passed. Did hear thumping noise during fill operation. Instructed customer Needs plumber to install hammer wAter kit, designed to stop the hammering. Unit is working as designed."
Near El Monte, CA 91732
Andy
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS
"Not dispensing ice, removed Auger motor and found the wire harness was not installed correctly had reinstall wire harness to auger motor tested unit working properly"
Near Denair, CA 95316
Cruz
Job Details:
03/16/2020
WASHER MAYTAG MHW6000AW0
"Fixed 4 FCC- found soap dispenser to be broken and cracked, cx claims when pulling out dispenser it had fallen onto floor and broken. I then installed new part (dispenser) put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks. Unit is working as designed, cx ok repair."
Near Winton, CA 95388
Cruz
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
"Need more work- found water to ice maker from inlet valve to be bad, jumped ice maker it harvest, need to order valve for unit, unit is cooling as designed. ; ordrng 1 WPW10420083 (valve)"
Near Denair, CA 95316
Cruz
Job Details:
03/16/2020
DRYER MAYTAG MEDB835DW4
"Fixed for FCC- found unit making a scraping sound during use, removed front panel and drum and found belt and rollers to be bad, I then installed new part (dryer repair kit ) from sp, reassembled drum and front panel, tested unit in a high heat cycle it heated fine, no scraping sound, runs quiet, unit is working as designed, cx ok repair. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Visalia, CA 93291
Chase
Job Details:
03/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Made sure 120v coming from outlet. Made sure connection at junction box is solid. Called WPL tech line, spoke with Mark. We took voltage checks to UI and board, when disconnecting UI harness from control unit would start and drain pump would kick on, this indicated a bad connection to UI. Informed tech line I have already changed out UI. Told to replace UI and control. SR#7727355408; ordrng 1 W11305308 (CNTRL) and 1 W11368911 (Ui)"
Near Tulare, CA 93274
Chase
Job Details:
03/16/2020
WASHER WHIRLPOOL NTW4516FW3
Installed new parts. Tested. All ops now testing normal. Unit now working by design and draining with no problems. Job complete.
Near Visalia, CA 93291
Frank
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Called techline. SR 7727245337. Techline said to replace filter head and water valve. ; ordrng 1 W11194438 (housing) and 1 WPW10341329 (water valve assy)
Near Visalia, CA 93277
Frank
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW5000DW1
Customer stated during spin Loud screeching noise Performed diagnostics Found splutch defective Replaced splutch TestedNeeds new beltWornWill order part; ordrng 1 WPW10006384 (drive belt)
Near Visalia, CA 93277
Frank
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Customer stated electronic control board tuns on and offPerforming diagnostics Found control board is defective Will order part; ordrng 1 WPW10503278 (refer elect cont brd)
Near Monterey Park, CA 91754
Juan
Job Details:
03/16/2020
WASHER WHIRLPOOL MHW5630HW0
"Drain pump filter was clear/clean no obstructions. Replaced drain pump, ran diagnostics. Unit is working properly at the time of service."
Near Montebello, CA 90640
Juan
Job Details:
03/16/2020
M/W OTR WHIRLPOOL WMH31017HS3
"Found door was damaged. Replaced door, checked for cosmetic or mechanical issues. Door checks fine."
Near Alhambra, CA 91801
Francisco
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW560CHW0
Checked unit found latch not locking. After further inspection found loose wire harness at latch. Re seated connector and tested ops unit now working as designed.
Near Porterville, CA 93257
Michael
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW5000DW2
Spanish speaking Cx no EnglishHusband states unit made a humming noise and would not finish wash cycle and they unplugged unit to stop the noise. Unplugged on arrival. Plugged unit in and drain pump began to run. Manually cancelled drain pump. F0E1- oversuds F0E5- off balRemoved console and verified no obstruction in pressure hose.Ran auto service test unit filled agitated drained and spun hi speed spin cycle as designed. Cx did not have POP and claims unit is under first year mfg warrantyWill have office sort out POP discrepancy
Near Springville, CA 93265
Michael
Job Details:
03/16/2020
DRYER WHIRLPOOL WED6620HC1
Cx states unit makes a rubbing noise while spinning. Found dent on right side panelRemoved drum and bent side panel straight. Reinstalled all parts and retested operations. Unit now spins with out making a rubbing sound. Cx had a restricted vent due to position of dryer advised to make sure proper flow when using unit. All ops are now normal job complete
Near Selma, CA 93662
Jonathan
Job Details:
03/16/2020
REFRIGERATOR MAYTAG MFW2055FRZ00
Installed door tested working to spec
Near Dinuba, CA 93618
Jonathan
Job Details:
03/16/2020
WASHER WHIRLPOOL MVWC565FW1
7727320655 called tech they video with said they will not put any more parts tell unit is installed properly
Near Clovis, CA 93612
Jonathan
Job Details:
03/16/2020
DRYER MAYTAG MEDB835DW4
Found door switch bad needs door switch; ordrng 1 W10724631 (switch)
Near Reedley, CA 93654
Jonathan
Job Details:
03/16/2020
LAUNDRY MAYTAG MVWB765FC1
Tested unit found loose wire on control for drain pump reinstalled tested recalibrate working to spec
Near Fresno, CA 93722
Irvin
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
Loud noise in the fresh food section. The evap motor is moving thru ice buildup causing strain and loud noise. ; ordrng 1 W11167902 (cover-evap)
Near Los Angeles, CA 91307
Danny
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW4816FW1
Unit is shaking and making noises when spinning Found faulty suspension and faulty gearcase Need to order parts and rs call ; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 W10913953 (actuator) and 1 W11210459 (valve) and 1 W11255272 (gearcase)
Near Los Angeles, CA 91306
Danny
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KSSO48QMB01
Unit is not cooling Found unit with old control board Replaced and install new control kit with evap fan motor Reinstall unit and power up Compressor kicked on and started to drop temp Advised client to allow 24 hrs for unit to reach proper temp Collected payment by card
Near Santa Clarita, CA 91390
Raymond
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW7040DW0
"Upon arrival gearcase seal leaking causing rotor stator and clutch to corrode. Will need to be replaced. Need rotor stator, clutch, gearcase and washplate. ***make 2 call count.; rqstng P&A on 1 W10754158 (STATOR) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10909670 (nut-spaner)"
Near Canoga Park, CA 91307
Danny
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID WRS325FDAT04
No lights Found faulty lightsProvided cod estimate to client Service call 115.00Labor 0Parts 290.09Tax 27.56Total 432.65 CLIENT IS GOING TO THINK ABOUT IT AND CALL US BACK Collected payment by card
Near Castaic, CA 91384
Randy
Job Details:
03/16/2020
WASHER WHIRLPOOL MVWB835DW4
F6E2 error code complaint won’t turn on. Was plugged in. Put on test and it went on gave error codes. F6E2. Tried to press for next code and Wouldn’t select. Needs new front fascia then can figure out if any more problems are present. Will bring parts out ; ordrng 1 W11115285 (panel-cntl)
Near Santa Clarita, CA 91384
Randy
Job Details:
03/16/2020
WASHER WHIRLPOOL MHW5500FW1
Removed and replaced hose and pump. Tested now drains properly. Job. complete