Near Santa Maria, CA 93455
George
Job Details:
01/09/2020
KITCHEN KITCHENAID KDPE334GPS0
7726733348. Found dishwasher checking ok put into diagnostics no errors customer instruct hot water taking to long to get hot need to calabrate water heater complete. No dents or dings cause by tech.
Near Pismo Beach, CA 93449
George
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Found refrigerator checking ok customer instruct deli drawer set at meats constant running put cheese and deli checking ok complete. No dents or dings cause by tech.
Near Bakersfield, CA 93308
Jim
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01
Open coil. Replaced water valve. Unit tested ok
Near Bakersfield, CA 93305
Jim
Job Details:
01/09/2020
WASHER SPEEDQUEEN AWN43RSN115TW01
Replaced lid lock and latch. Unit tested ok
Near Merced, CA 95341
Kenneth
Job Details:
01/09/2020
DRYER WHIRLPOOL WED4815EW1
Installed wire harness and tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Angeles, CA 91325
Randy
Job Details:
01/09/2020
RANGE WHIRLPOOL WFG550S0HZ0
Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)
Near Fresno, CA 93723
Irvin
Job Details:
01/09/2020
REFIRGERATOR GENERAL ELECTRIC PYE22KSKBSS
Cx says the unit is not cooling. The lower drawer has frozen items. The setting @0/34RON TECH-191223-004244. Informed of poor cooling condition. Checked the power to evap motor is correct. Found the wires were pinched causing the fan not to run. The fan motor is operating. Relieved pinched wires. Removed power to reset the unit. All ops normal.
Near Riverbank, CA 95367
Cruz
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW8500BW0
"Needs more work- found water leaking will filling up, found a small crack at outer tub causing water to leak onto floor, cx states water will drip into basket by itself as well, ordering parts for unit. Needs authorization for parts need a 3 call count. ; ordrng 1 W10381078 (outer tub) and 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)"
Near Oakdale, CA 95361
Cruz
Job Details:
01/09/2020
RANGE WHIRLPOOL WFG525S0HS0
"Needs more work- right burner is not turning on at times it take a while for burner to light, need to order burner for right side, installed new part (left burner head) left burner is now working as designed, cx ok repair. ; ordrng 1 WPW10515455 (burnr-head)"
Near Biola, CA 93606
Irvin
Job Details:
01/09/2020
DRYER MAYTAG MEDC215EW1
S225EQThermal failure no heat. Failed cut off. Replaced thermal cut off. All ops normal. ; used 1 279816 (THERMAL CUT OFF HI) from stock
Near Castaic, CA 91384
Michael
Job Details:
01/09/2020
OVEN WHIRLPOOL WGG745S0FS02
Cx states large center top burner flame is flow and the lower oven took an additional hour to bake a cake (took two hours when normal ice is 1 hour)Cx states rep on the phone told Cx that service fee parts and labor would all be covered.Removed oval center burner and found debris clogging the head. Instructed cx on proper maintained of range. Took quick picHave low foam on oval center burner head. Adjusted fuel level to max and still have very low flame.Started lower oven bake with lower panels removed. Ignitor glows and have ignition but flame blew out easily and did not reignite. Closed door and ran bake again and unit is heating as designed but appears to have wear gas flow. No change when running all burner heads vs one head so not a pressure issue. Spoke with Dave and possible have control board issue. Verified PL1 with Dave.No faults stored in control boardCalling techline to documentSr#7726714957Amp check on ignitor 3.2-3.6amp. If correct then possibl
Near Glendale, CA 91208
Leon
Job Details:
01/09/2020
OVEN WHIRLPOOL WFG320M0BS3
Cx complaint that unit is not working properly.After running diagnostic check find that door is disassembled door hinge is out of position.Reinstalled oven door.After running diagnostic check unit working properly as designed.
Near Santa Clarita, CA 91321
Michael
Job Details:
01/09/2020
DRYER MAYTAG MGDC215EW2
Cx states that unit will turn on and spin but when they put clothing into the unit the drum will not spin.Ran unit for several minutes and unit stopped spinning after approx 5 minutes. Removed clothing and was able to start unit spinning again immediately by pressing start button.Needs a drive assembly 4392065 as rollers are damaged and belt is ready to snap also ordering timer WPW10185981 as this one cuts power intermittently to motorReturn 12/30/19 8-12 requested; ordrng 1 4392065 (dryer repair kit) and 1 WPW10185981 (timer)
Near Montebello, CA 90640
Francisco
Job Details:
01/09/2020
WASHER WHIRLPOOL WFW9400SZ04
"Checked unit found front left front feet not making contact on ground and unit rocking as I put weight on unit. Leveled feet then performed agitation then drain and spin unit working as designed. Cx stated unit leaves water on fabric softener compartment of dispenser drawer, unit uses tower system and water left over is normal ops. Consulted tech line and they advised it is normal. Cx unsatisfied with answer.Sr#7726735345 ed/ Dustin. called twice."
Near Porterville, CA 93257
Erick
Job Details:
01/09/2020
DRYER WHIRLPOOL GGQ8811KT0
Cycled unit and found failure and control causing it not to heat. Control is discontinued and no longer available. Unit has no repair. Job complete 3390537 control part number
Near Porterville, CA 93257
Erick
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM
Install new parts on unit. Re-tested it in a passed all test with noe failures. Job complete
Near Santa Clarita, CA 91321
Michael
Job Details:
01/09/2020
DISHWASHER KITCHEN AID KUDS30SXSS4
"Cx states water is still leaking from front corners of the door.Tech removed lower toe panel and ran normal wash cycle. Unit leaks under rinse cycle at corner of doors. CxTech raised unit as much as it will go as front legs were low and took quick pic as left front leg is bent so it says slightly.Unit is hard wired into home and has floor damage Tech cannot resolve issue and home owners do not care they want it fixed.Andrew is unavailable for support due to being in the field, advised to speak with Dave about situation.Dave is currently not available for support. Per Andrew this call should have gone back to RH.will call Dave away from home to proceed with call.Tub frame is bent causing wash assembly to leak under unit towards front needs tub assembly WPW10511197$334.7and sump assembly W10806703 $224.03Plus labor $225 needs autho; ordrng 1 W10806703 (pump&motor) and 1 WPW10511197 (tub-dishwr)"
Near Los Angeles, CA 90049
Isidore
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL KUDF204EPA00
"Found freezer door frozen closed, worked loose defrost door bottom. test ice maker fill ok. Ice and frost indicators that door might have been open. note doors are flush to cabinet, got pulled out due to door being frozen . Refrigerator working at this time"
Near Fresno, CA 93720
Timothy
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW4850HW1
Checked for faults and ran a service test. No faults stored. Called WPTS(7726735687) states the unit is operating as designed. Customer feels the unit can not wash correctly because there is not enough water added. Ran an auto sensing bulky cycle found the unit has filled about half way without anything in the unit. Unit is operating as designed. Explained the basic operating principles of this unit and tried to give some helpful hints on how to get the best performance from these units.
Near Clovis, CA 93619
Jonathan
Job Details:
01/09/2020
DISHWASHER WHIRLPOOL WDF330PAHB1
Found dispenser not open in test mode needs control; ordrng 1 W10919360 (cntrl-elec)
Near Bakersfield, CA 93311
Patrick
Job Details:
01/09/2020
WASHER AMANA NTW4516FW3
Unit was stuck in previous cycle. No error codes stored. Ran auto test and all ops checked good. Calibrated control . All ops checked good
Near Bakersfield, CA 93304
Patrick
Job Details:
01/09/2020
WASHER MAYTAG MVWX655DW2
"Found the unit not spinning. Was making noise before. Found splutch assembly loose and belt popped off. Reinstalled the splutch, secured with lock tite. Reinstalled belt. Tested unit. All ops checked good"
Near San Dimas, CA 91773
Andy
Job Details:
01/09/2020
RANGE WHIRLPOOL WFG525S0HW1
Needs hinges; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299226 (hinge-door)
Near Bakersfield, CA 93307
Patrick
Job Details:
01/09/2020
DRYER WHIRLPOOL WED4815EW1
Checked the unit out. Making noise while in ops. Needs new repair kit. Removed and replaced. Tested unit. All ops checked good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Simi Valley, CA 93063
Aaron
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KRFC704FPS00
"Called tech line tested unit said bin was full but empty , tech line said replace the icemaker , Ice maker $ 139.94 Tax 10.15 trip 115.00 labor 95.00 totaling $360.09 paid 265.09 check mr approved the est ordered part; ordrng 1 W10908391 (icemaker)"
Near Simi Valley, CA 93063
Aaron
Job Details:
01/09/2020
M/W OTR KITCHENAID KMHS120ESS5
"Unit reads open close door even after they opened and closed the door, Unit needs new interlock switch kit est to replace is $255.77 mr approved the est ordered parts paid 135.77 today on card ordered part ; ordrng 1 W11244490 (INTERLOCK KIT )"
Near Bakersfield, CA 93312
Jim
Job Details:
01/09/2020
WASHER AMANA NTW4516FW1
"Replaced cam, pulley,and actuator"
Near Fontana, CA 92336
Tyler
Job Details:
01/09/2020
DRYER WHIRLPOOL WGD5000DW3
Customer stated that unit is not heating. Unit will heat once for me then stops. Ordering;g timer and control not in stock. Customer wants last call.; ordrng 1 WPW10185992 (timer) and 1 WPW10476828 (cntrl-elec)
Near Turlock, CA 95380
Lance
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Fixed-replaced all electronics,powered on and tested ok. Unit now fully operational"
Near Turlock, CA 95380
Lance
Job Details:
01/09/2020
DRYER - ELECTRIC WHIRLPOOL WED5000DW2
"Fixed-replaced faulty timer. Ran and tested, unit is now fully operational, heating ok."
Near Pasadena, CA 91105
Francisco
Job Details:
01/09/2020
DRYER MAYTAG MGD5630HW1
Cx had some personal stuff going on asked to be rescheduled.; saved tckt
Near Malibu, CA 90265
Joe
Job Details:
01/09/2020
WASHER WHIRLPOOL WFW6620HW0
Replaced control. Unit is now functioning as designed. Job complete
Near Agoura Hills, CA 91301
Joe
Job Details:
01/09/2020
WASHER MAYTAG MHW8630HC1
Unit will not dispense water because it will not drain. Found unit had sock stuck in drain pump. Remov3d sock unit is now functioning as designed. Job complete.
Near Parlier, CA 93648
Jonathan
Job Details:
01/09/2020
WASHER MAYTAG MVWC565FW0
Found hub nut stripped and splutch bad also actuator stripped replaced all tested working to spec; used 1 W10913953 (ACTUATOR) from stock
Near Monrovia, CA 91016
Francisco
Job Details:
01/09/2020
WASHER MAYTAG MHW6630HC0
Checked unit found dispenser drawer slowly leaking out of left lower corner. Ordering part and please reschedule upon part arrival.Sr#7726719471 TJ; ordrng 1 W10918521 (drawer) and 1 W10920132 (hose)
Near Bakersfield, CA 93312
Raymond
Job Details:
01/09/2020
REFIRGERATOR GE PSH25MGTABV
Upon arrival cx states unit temps get to about 19 FC and 54 RC. Inspected condenser and condenser fine. Found center mullion saturated with ice and water. Spoke with rich and this is a common issue with this style. Potential repairs could be made but no guarantee it will work due to saturated liner. Cx will just purchase new unit. Collected 115 card.
Near Malibu, CA 90265
Joe
Job Details:
01/09/2020
DRYER WHIRLPOOL WGD6620HW0
UNIT WILL NOT DRY CLOTHES. ON INSPECTION FOUND UNIT WILL NOT DRY CLOTHES DUE TO BAD IGNITOR REMOVED AND REPLACED 279311 FROM STOCK. RETESTED UNIT BEGAN TO FUNCTION AS DESIGNED. JOB COMPLETE..
Near Fresno, CA 93705
Irvin
Job Details:
01/09/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA
Cx says the fresh food ice maker is not operating. The evap assembly is ice over. The thermostat failed. NEEDS 24 HRS TO DEFROST THE FRIDGE FOR PARTS REPLACEMENT. ; ordrng 1 242094802 (heater-defrost)
Near Turlock, CA 95382
Lance
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KRFC704FPS00
"Fixed-replaced faulty door, tested ok."
Near Fresno, CA 93704
Irvin
Job Details:
01/09/2020
OVEN AMANA AER6303MFS2
"Cx says the oven is not operating. Found the power cord was improperly installed. Burnt out the red line. Replacing harness, and therminal block. ; ordrng 1 W11134840 (harns-wire) and 1 WPW10245259 (block-term)"
Near Fresno, CA 93705
Irvin
Job Details:
01/09/2020
FREEZER WHIRLPOOL WRS588FIHV00
Cx says the door is not sealing. The new gasket is rippled. The door insert is separating from the door causing the gasket to gap. Need to replace the door this refrigerator has a different color; saved tckt
Near Clovis, CA 93619
Jonathan
Job Details:
01/09/2020
WASHER ELECTROLUX EFLS627UIW0
Found bellow leaking replaced tested working to spec
Near Pomona, CA 91767
Andy
Job Details:
01/09/2020
WASHER MAYTAG MVWX655DW1
"Not washing, replaced actuator and tested unit working properly"
Near Bakersfield, CA 93309
Raymond
Job Details:
01/09/2020
REFRIGERATOR MAYTAG MFI2569VEM2
"Upon arrival cx states they heard noise from back of unit in FC. Found loud evap motor. Replaced and tested, unit functions as designed."
Near Bakersfield, CA 93309
Raymond
Job Details:
01/09/2020
RANGE WHIRLPOOL n/a
Upon arrival cx states unit is completely dead. Found shorted bake elements and receptacles. Also found roach infested control and roach resistance all over unit. Unit infested with roaches.
Near Los Angeles, CA 91326
Randy
Job Details:
01/09/2020
COMPACTOR KITCHENAID KTTS505ESS0
Complaint makes noise. Cx has broken actuator needs new one scheduled for Tuesday ; ordrng 1 WPW10451270 (actuator)
Near Glendora, CA 91741
Andy
Job Details:
01/09/2020
MICROWAVE WHIRLPOOL KEMS308SSS05
Called techline 7726721256 needs inverter need to to call customer 1 hour B4 626 893-3064 needs afternoon ; ordrng 1 W10217711 (inverter)
Near Nipomo, CA 93444
James
Job Details:
01/09/2020
DRYER - GAS GENERAL ELECTRIC GTD33GASK0WW
Found unit not heating consistently due to weak igniter. Ordering new. ; ordrng 1 WE4X739 (igniter asm)
Near Atascadero, CA 93422
Tom
Job Details:
01/09/2020
MICROWAVE WHIRLPOOL WMH31017HW3
"Found unit intermittently making clicking noise on Start, attempting to reposition Interlocks and Microswitches, no change. Order Top and Bottom Interlock Assemblies.Interlock Assembly - (W11252186)Interlock Assembly - (W11252187)NOTE - PART NUMBERS FROM RELIABLE, MARCONE DOES NOT SHOW MODEL, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)"
Near Paso Robles, CA 93446
Tom
Job Details:
01/09/2020
WASHER MAYTAG WFW75HEFW0
"Installed Main Control Board and Pressure Switch, unit still not responding at UI, order UI Board and Drain Pump, and tech will return with Console.UI Board - (W10911021)Drain Pump - (WPW10605427); ordrng 1 W10911021 (panel-cntl) and 1 WPW10605427 (pump-water)"
Near Pomona, CA 91767
Tyler
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)
Near Bakersfield, CA 93306
Andrew
Job Details:
01/09/2020
WASHER GE GTW460ASJ9WW
Cx stated unit was banging on side wall. Checked unit and suspension is bad. Ordering new suspension. Unit spins and drains fine. ; ordrng 4 WH16X26910 (rod & spring asm rig)s
Near Bakersfield, CA 93306
Raymond
Job Details:
01/09/2020
WASHER FRIGIDAIRE FAFS4272LW0
Upon arrival cx states unit leaking water when in use. Found front bellow sealing surface dirty not allowing proper seal causing leak. Showed cx how to clean unit and ran test cycle. Unit functions as designed. Collected 115 card.
Near Bakersfield, CA 93305
Andrew
Job Details:
01/09/2020
WASHER WHIRLPOOL GSQ9611KQ2
"Cx stated unit not spinning or agitating. Found broken coupler. Ordering coupler and reschedule fo Patrick tomorrow ; ordrng 1 285753A (coupling,motor)"
Near Phelan, CA 92371
Cesar
Job Details:
01/09/2020
WASHER GE GTW460ASJ8WW
Replaced switches tested good
Near Bakersfield, CA 93309
Andrew
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Customer stated that food in the fresh food section at the bottom of the deli George was freezing. Damper assembly is already been replaced. Refrigerant thermistor needs to be replaced it is not a plug and play thermistor will have to be cut and spliced another with gel caps. Cannot find the Mr. on break down will have to search for thermistor for fresh food section and get parts ordered.; saved tckt
Near Hesperia, CA 92344
Cesar
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW7500GW2
Unit running hot water valve when it should be running cold customer stated water lines were reversed and they switched them to the correct way but noticed that after the switch cold was hot and hot was cold. Reset control and calibrated control water is now coming out correctly
Near Hesperia, CA 92345
Cesar
Job Details:
01/09/2020
MICROWAVE WHIRLPOOL WMH31017HS2
Customer instruct on function and features unit tested good
Near Pasadena, CA 91106
Francisco
Job Details:
01/09/2020
DISHWASHER AMANA ADB1400AGB0
"Checked unit found no error code. Heater coming on as it should. Unit washing and circulating water. Found incoming water at 110 degrees, advised cx it needs to be at a minimum temp of 120 degrees. Unit itself checks ok.Sr#77267418 Andrew"
Near Sierra Madre, CA 91024
Francisco
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL BR22VW-P1321505WW
"Checked unit found compressor running, fans running but unit not cooling. Found oil on drain pan and no heat signature. Unit will need sealed system re built. Will provide estimate and send via email. Collected svc fee."
Near Westlake Village, CA 91361
Joe
Job Details:
01/09/2020
RANGE KITCHENAID KDRS463VSS04
Control came in defective. Will return with new board.; ordrng 1 WPW10298119 (cntrl-elec)
Near Los Angeles, CA 91306
Danny
Job Details:
01/09/2020
COOKTOP MAYTAG MGC9536DS00
Client had 2 cooktops with the same style of print and color I advised client that that’s the way the manufacturer makes them and we can’t change or do anything about it Whirlpool send her 2 ss tops and they both have the same print and font and same color Unit is working as designed Clie t wants her money back and I advised her to get I. Contact with her dealer
Near Camarillo, CA 93012
Joe
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KSSC42QMS02
Called techline and was informed to order parts. Ordering parts.; ordrng 1 W10757851 (optic bd set ref) and 1 WP2222965 (bin-ice) and 1 WPW10277448 (icemaker)
Near Los Angeles, CA 91306
Danny
Job Details:
01/09/2020
WASHER WHIRLPOOL WFW5620HW0
Control panel is not responsive Found unit with child lock feature on Removed it from child lock and ran a self test cycle and unit completed with no issues and no leaks Unit is working properly now
Near Camarillo, CA 93010
Joe
Job Details:
01/09/2020
FREEZER WHIRLPOOL KRFC300ESS01
Ordering will install on revisit.; ordrng 1 W10827015 (cover)
Near Visalia, CA 93292
Enrique
Job Details:
01/09/2020
DRYER MAYTAG MGDX655DW2
"Inspected Maytag dryer . Customer concerns , making grinding noise . Defective support rollers . Installed dryer repair kit , truck stock . All functions tested normal .; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Keyes, CA 95328
Cruz
Job Details:
01/09/2020
REFRIGERATOR FRIGIDAIRE FFSS2315TP0
"Need more work- cx claims unit is barley producing ice and water flow has no pressure when dispensing for water. Ck water pressure at water supply and found pressure to be good, unit needs valve and water filter. Cx has a warranty with Arrons. ; ordrng 1 WF3CB (pure source 3 cs1)"
Near Simi Valley, CA 93063
Danny
Job Details:
01/09/2020
OVEN KITCHENAID KFGD500ESS01
Client is smelling gas Pulled unit out and check with bubbles and no leaks found Check with my gas detector And as soon as I stepped into the kitchen my detector went all crazy beeping So what I did is shut off the gas valve to the range and client turn his vent for the house and re test again Turn gas detector outside the house and when walking into the kitchen the detector started to slowly beep and went crazy where client pipe run trough his wall FOR SAFETY REASONS I ADVISED CLIENT TO CALL THE GAS COMPANY 1st
Near Apple Valley, CA 92307
Cesar
Job Details:
01/09/2020
WASHER MAYTAG MHW3505FW0
F9e1 long drain f0e1 load during clean cycle f5e2 door latch.Tested unit found water draining slowly out of unit checked for restricted drain lines and filter al was clear determined insufficient pump. Also tested door latch multiple times unlocking and locking latch failed to unlatch 1 out 3 tries routed for latch and pump ; ordrng 1 WPW10443885 (door lock) and 1 WPW10605427 (pump-water)
Near Apple Valley, CA 92307
Darren
Job Details:
01/09/2020
WASHER SPEEDQUEEN AWN432SP113TW04
"Replaced worn out belt, cycled tested, checks out good."
Near Fresno, CA 93720
Timothy
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KSF26C6XYY04
Inspected unit and found the compressor running but no cooling. Unit needs a new compressor.; rqstng P&A on 1 WPW10466675 (compressor)
Near Camarillo, CA 93012
Joe
Job Details:
01/09/2020
MICROWAVE KITCHENAID KBMS1454SSS1
Microwave breaker is just thrown I’m really late so I’m not going to charge a service call because he is getting his fridge repaired with us.
Near Burbank, CA 91505
John
Job Details:
01/09/2020
DRYER WHIRLPOOL WGD5000DW1
"Replace the support rollers, idler pulley and the drive belt. The dryer tested good, no problem found no noises. The temperature in the venting is proper in the dryer.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Victorville, CA 92395
Cesar
Job Details:
01/09/2020
DISHWASHER WHIRLPOOL WDT970SAHB0
Replaced dispenser all checked good
Near Los Angeles, CA 90042
John
Job Details:
01/09/2020
DRYER WHIRLPOOL WED7990FW0
"I had a broken belt, replace the belt, and the support rollers, and the idler pulley . The dryer tested good, no fault codes were in the computer, dryer spins and heat properly; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Clovis, CA 93619
Timothy
Job Details:
01/09/2020
OVEN WHIRLPOOL WOS72EC0HS00
Customer states the unit is constantly resetting the time. Called WPTS (7726738848) Told to contact the WiFi help desk @ 866.986.3223 called this # and was told they do handle this request. Told the company Iris was the company is not answering. Informed customer who stated Granville was the party who started this claim and he would let them handle it.
Near Santa Maria, CA 93454
James
Job Details:
01/09/2020
DISHWASHER FRIGIDAIRE FGID2466QD
Unit leaking from door. Inspected unit and found gasket worn also found bottom door gasket deformed. Ordering new. ; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)
Near Santa Maria, CA 93454
James
Job Details:
01/09/2020
RANGE WHIRLPOOL WFC310S0ES3
Unit has bad infinite switch for front left burner. Unit also has rear right burner partially working. Ordering new switch and burner. ; ordrng 1 W11255551 (elmnt-surf) and 1 WP3149400 (switch-inf)
Near Paso Robles, CA 93446
Tom
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02
"Entered diagnostics, found Damper Door opening and closing intermittently in wrong order, replace Damper Door. Found lights flickering during diagnostics, order Control Board.Control Board - (W11043763)Damper Door - (WPW10196393); ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)"
Near Clovis, CA 93619
Timothy
Job Details:
01/09/2020
OVEN WHIRLPOOL WOS51EC0HS01
Customer states sometimes the UI is not programmable. Replaced UI tested. Unit checks ok.
Near Los Angeles, CA 91604
John
Job Details:
01/09/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02
"The doors are not adjustable, spoke to whirlpool tech line. His name was TJ. The panels that are installed on to the machine are adjustable, and that is up to the installer to get them on and align it properly. Noticed that the holes needed to be re-drilled in the panel reset in properly."
Near Atascadero, CA 93422
Tom
Job Details:
01/09/2020
WASHER MAYTAG MVWB755DW0
"Upon arrival, unit unplugged. Plugged in unit, ran diagnostics, found error codes F0E5, F5E3. Diagnostic testing, Lid Lock good, filled unit with both hot and cold valves activated, no leaks with standing water in tub. Spin good, Valves good, Drain good. Oil present in debris under unit. Agitate has noise present, visual inspection shows no debris under Washplate or between tubs, Washplate Screw very difficult to remove. Order Washplate, Screw, Gearcase, and Clutch.Washplate - (W10902814)Screw - (W10752187)Gearcase - (W10811956)Clutch - (W10754448); ordrng 1 W10752187 (screw) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10902814 (washplate)"
Near Atascadero, CA 93422
Tom
Job Details:
01/09/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5
"Installed Gasket and Mullion, ran diagnostics, Mullion heating, charged Gasket, check okay. No damage to unit or home from tech, job complete."
Near Modesto, CA 95355
Cruz
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW8800YC0
"Need more work-COD- cx claims unit is leaking water into there floor, put 7nit in a diagnostic test cycle and found the liquid detergent cup over filling causing water to leak into floor and found tub ring to be deformed as well, unit needs parts and is OOW estimate for parts valve (w10853723 $104.31) tub ring (wpw10362224 $79.77)=$184.08 labor ($125.00) service call ($115.00) tax ($15.19) total amount ($439.27) (-115.00) (=$324.27) cx paid for service call only made payment over phone with office cx paid with card, no signature due to iPad being down. Send cx this copy via email please thanks"
Near Santa Clarita, CA 91354
Randy
Job Details:
01/09/2020
DISHWASHER WHIRLPOOL WDF760SADM0
Won’t wash. Unit doesn’t engage in wash cycle needs new wash pump motor. ; ordrng 1 WPW10671942 (sump and motor assy)
Near San Luis Obispo, CA 93401
George
Job Details:
01/09/2020
RANGE JENN-AIR JGRP548WP01
3155#. Installed part test ed check out ok complete. No dents or dings cause by tech.
Near Pismo Beach, CA 93449
George
Job Details:
01/09/2020
REFRIGERATOR FRIGIDAIRE FPBG2277RF8
Installed part tested check out ok complete. No dents or dings cause by tech.
Near Calabasas, CA 91302
Danny
Job Details:
01/09/2020
DISHWASHER WHIRLPOOL KDPE234GPS0
Broken retainers Replaced retainer from truck stock Reinstall unit and now door is closing and sealing properlyKickplate stays in proper place No more water leaks Unit is working properly ; used 1 WPW10503548 (RETAINER ) from stock
Near Baywood-Los Osos, CA 93402
George
Job Details:
01/09/2020
WASHER MAYTAG MVWC565FW1
Installed parts tested check out ok complete no dents or dings cause by tech.
Near Los Angeles, CA 91307
Danny
Job Details:
01/09/2020
REFRIGERATOR MAYTAG MFI2665XEW3
Unable to replace water filter and filter housing is out place Found filter housing off its brackets supper Reinstall bracket and filter cover Removed filter and reinstall a new water filter Ran a gallon of water to flush the water filter No water leaks dispenser is now working properly
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
01/09/2020
WASHER MAYTAG MVWB855DC3
"Replaced: Console (W11112662), and Main Control (W11171748). Recalibrated and ran a manual and automatic diagnostic test. Tested ok."
Near Fresno, CA 93725
Jonathan
Job Details:
01/09/2020
WINE COOLER KITCHENAID KUBL204ESB
Needs parts; ordrng 1 W10772910 (nameplate) and 1 W10797360 (drawer-frt) and 1 W10803980 (drawer-frt)
Near Los Angeles, CA 91307
Danny
Job Details:
01/09/2020
WASHER WHIRLPOOL MVWP575GW
Agitator is broken Replaced installed agitator and dispenser and cam and auger Reinstall unit and test unit and washer is now working properly
Near East Los Angeles, CA 90022
Francisco
Job Details:
01/09/2020
WASHER WHIRLPOOL WFW8620HW
Checked unit found no fault codes and unit tumbling and circulation pump spraying as it should. Advised cx to use cycle guide to help determine the soil level that’s proper for their load.Sr#7726636569
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details:
01/09/2020
OVEN WHIRLPOOL WFG505M0BS3
Customer was complaining of inaccurate temperatures. I checked the unit and I found a loose temperature sensor connector. Adjusted the connector and recalibrated the oven temperature. Tested ok.
Near Hesperia, CA 92345
Cesar
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW4816FW2
Customer is loading unit correctly off balance was so severe tub put a den on cabinet. Also unit had been shutting off during cycles and also repeating cycles before it shut off and would not turn back on. Control has power and Led on control is on but power button not responding rerouted for suspension and control ; ordrng 1 W10780045 (suspension)
Near Camarillo, CA 93012
Hector Zuleta
Job Details:
01/09/2020
DISHWASHER KITCHENAID KDPM354GPS0
Customer was complaining of upper rack falling down. I checked the unit and I found a broken upper rack rail and the adjuster. Replaced both tracks and both adjusters. Tested ok.
Near Santa Clarita, CA 91354
Randy
Job Details:
01/09/2020
MICROWAVE WHIRLPOOL WMH53520CS1
Found door broken found not sealing ordering door psp part; ordrng 1 W10629794 (door/mw)
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW5000DW3
Customer stated that the unit stopped spinning. Found broken suspension rods ordering rods in stock.; ordrng 1 W11130362 (suspension)
Near Coalinga, CA 93210
Enrique
Job Details:
01/09/2020
MICOWAVE FRIGIDAIRE FFMV1645TS
"Inspected Frigidaire microwave . Customer concerns , door not closing . Found door latch spring popped off from latch hook . I connected the spring , retested it . All functions tested normal ."