Near Santa Paula, CA 93060
Aaron
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "But the customer know of the service flash bulletin for cleaning all stainless steel surfaces Technical Service Pointer #: W10657156, The unit was squeaking when you open and close the door but it was up against the back wall of something called poured into the unit stop squeaking for the most part we level the unit tested operations unit is working as designed"
Near Covina, CA 91722
Andy
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Needs icemaker and drain tube; ordrng 1 W10619951 (drain tube) and 1 W10882923 (icemaker)
Near Azusa, CA 91702
Andy
Job Details: 10/09/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Needs fan kit; ordrng 1 W11033168 (harns-wire)
Near Glendale, CA 91208
Andrew
Job Details: 10/09/2019
COFFEE MAKER JENN-AIR JBC7624BS00 "weak water pump will cause a “grind to small” error. Ordering water pump. ; ordrng 1 W10661079 (pump)"
Near Simi Valley, CA 93063
Aaron
Job Details: 10/09/2019
RANGE WHIRLPOOL KGRS505XSS05 The right rear valve was stuck on and the right front is tough to turn est to replace those valves and 2 knobs 90.15 Right front r rear 106.34 knobs 14.52 each 2 needed labor 180.00 tax $405.53 mr approved est paid $241.88 on card the rest due after repair is completed $180.00 ; ordrng 1 WPW10206287 (valve-brnr RT REAR) and 1 WPW10206288 (valve-brnr FRNT RIGHT) and 2 WPW10295131 (knob)s
Near Los Banos, CA 93635
Kenneth
Job Details: 10/08/2019
WASHER ROPER RTW4516FW0 "Found uh not not agitating due to shifter not properly shifting unit into agitate. Ordering new cam and shifter. Rescheduled cust ok met for Wednesday 10-9-19; (created new UIS, deleted prior attachment to UisID 215255), ordrng 1 W10913953 (Actuator) and 1 W10721967 (Cam)"
Near Adelanto, CA 92301
Darren
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE FFSS2315TS Leaking evaporator (verified via uv dye) ordered evaporator and compressor.; ordrng 1 241650212 (compressor & gromm) and 1 5303918286 (evaporator)
Near Oak Hills, CA 92344
Darren
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDT710PAYE6 "Unit has 2 stored codes, 6-2, 10-1. Unit passes all tests, will randomly shuts down for days at a time. Ordered control.; ordrng 1 W10597041 (cntrl-elec)"
Near Burbank, CA 91505
Leon
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Cx complaint that unit is not working properly.After running diagnostic check find that unit is going to defrost mode again ice buildup in freezer.Previously replaced bimetal thermostat and unit has a bad control board.Quote for part only WPW10503278 $156.77Cx payed full amount of $156.77; ordrng 1 WPW10503278 (refer elect cont brd)
Near Burbank, CA 91505
Leon
Job Details: 10/08/2019
FREEZER WHIRLPOOL WRT311FZDZ01 Cx complaint that unit is not working properly.After running diagnostic check find that water leaking from freezer airflow to fresh food section.Ice buildup in freezer next to evaporator.Air flow is clogged.; ordrng 1 W10614946 (harns-wire) and 1 W11126274 (air-tower) and 1 W11263188 (cntrl-elec) and 1 WP2315539 (motor-evap)
Near Burbank, CA 91501
Leon
Job Details: 10/08/2019
COOKTOP JENN-AIR JGD3536WS01 Didn’t receive the part.Spoke to Cx to reschedule.Ordering again module spark.; ordrng 1 WPW10475150 (module-spk)
Near Riverside, CA 92509
Rod
Job Details: 10/08/2019
WASHER MAYTAG MVWB855DC3 Autho for parts necessary exceeds normal limits. Makes excessive noise when spinning.Confirmed Gearcase bearings worn out.Time involved in breaking loose washplate and removing seized basket.Ordering gearcase.; rqstng P&A on 1 W10811956 (drum assy) and 1 W10902814 (washplate)
Near Highland, CA 92346
Rod
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Consumer called in and generated service call out 1 day prior to warranty expiration.Won’t wash dishes.Confirmed wash motor won’t run.Voltage to wash motor but no action from motor.Will need main wash motor to repair.Ordering wash motor.; ordrng 1 W11087376 (pump&motor)
Near Palmdale, CA 93550
Jonathan
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Found defective fan and harness.; ordrng 1 W11366397 and 1 WP2315549 (evap fan motor)
Near Kernville, CA 93238
Jim
Job Details: 10/08/2019
MICROWAVE WHIRLPOOL WOC97ES0ES03 Oven light flickers. Microwave switches not making contact on the left side; rqstng P&A on 1 W10756534 (panl-cntrl) and 1 W11179310 (cntrl-elec) and 1 W11241293 (harns-wire)
Near Madera, CA 93637
David
Job Details: 10/08/2019
RANGE KITCHENAID KSGB900ESS2 Replace inner glass on oven door
Near Merced, CA 95348
Kenneth
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Installed ice container and tested unit. Unit is now working properly. Customer approves functions at this time.
Near Shafter, CA 93263
Joe
Job Details: 10/08/2019
KITCHEN WHIRLPOOL WDF520PADM7 Unit would not heat because the element was cutting off power. After replacing element unit began to function as designed.
Near Wasco, CA 93280
Joe
Job Details: 10/08/2019
RANGE JENN-AIR JGCP430WP02 Units keeps sparking on all igniters. Ordering spark module.; ordrng 1 WPW10475147 (SPARK MODULE)
Near Santa Clarita, CA 91350
Michael
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Cx states unit is not dispensing ice. Ice dispenser motor is frozen in place again. Crushed ice solenoid ops as designed. Dispenser motor hums but does not spin.Ice bin is full of ice cubes, not fused together.No ice build up observed anywhere around inside freezer compartment.Calling techline e to document repeat issueSR#7726049854Determined to be faulty auger motor, no known issues with auger motor per techline.Ordering auger motor W11310391Return 10/10/19 8-12 requested; ordrng 1 W11310391 (AUGER MOTOR)"
Near Burbank, CA 91505
Leon
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced UI.After running diagnostic check unit working properly as designed.Cx stated that sometimes ice bucket get freezing ice inside and doesn’t start working auger motor.Cx stated that Andrew was here and if again cx complaint same issue.he is going to order the all door waiting for authorization.
Near Los Angeles, CA 91352
Leon
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced water valve.After running diagnostic check unit working properly as designed.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer is complaining of food getting completely frozen in the two upper shelf of the fresh food compartment. Rescheduled call for 10/11/19.; schdld next appmnt for 10/11 FRI !
Near Rialto, CA 92376
Rod
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Dead machine no gets no operation.Confirmed Wire connector barely making contact at molexReconnected secured and tested as designed.
Near Fontana, CA 92335
Rod
Job Details: 10/08/2019
WASHER MAYTAG MVWX655DW1 Won’t spin won’t drainConfirmed Drive hub splines completely worn away will not gab agitator shaft.....replaced drive hub.; used 1 W10528947 (HUB) from stock
Near Colton, CA 92324
Rod
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 No ice productionConfirmed Found icemaker was turned off at emitter/ receiver optical monitor.Could not verify that a malf had occurred with ice maker.Consumer claims that nobody turned it off. All diagnostics passed. As designed op should return in 24-48 hrs from turning back on.
Near Ripon, CA 95366
William
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found no ice production, Checked ice maker functions, checked thermister readings tested ok, checked frost pattern on evap, full frost pattern found, ordering UI panel for unit.; ordrng 1 WPW10521642 (cntrl-elec)"
Near Riverside, CA 92503
Rod
Job Details: 10/08/2019
DRYER AMANA NGD4655EW2 Door not sealing at bottom of opening.Confirmed Readjusted door and now as designed op has resumed
Near Riverside, CA 92508
Rod
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB02 "Tech line ref# 7726057920Oily substance oozing from seam at ffd lore hinge.Confirmed Contacted Joel at WFs tech line to determine that possibly liner insulation was breaking down and causing seepage of deteriating insulation. RTV sealant that had been put in at the point of concern, had not held and was intermittently still in place. Joel at techline submitted as non repairable.See pix"
Near Fresno, CA 93723
Irvin
Job Details: 10/08/2019
DRYER MAYTAG MED5630HW0 "The HMI is having trouble following commands. The control can’t be programmed for service mode. Checked power to the unit all proper. The unit would not start, removed harn from control came to accepting commands. The unit will not start. The temp leds are flashing the unit beeped then showed display properlystarted to run after pushing button 3 times. Some moisture is behind the console. 2nd time found moisture, this unit does not have a valve BRUCE TECHLINE- venting issue check venting no foil vent clear vent. Solid venting. 7726054296; ordrng 1 W11310057 (console)"
Near Moreno Valley, CA 92555
Rod
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Handles loose.Confirmed and reattached securing to doorNo other complaints this visit
Near Redlands, CA 92374
Rod
Job Details: 10/08/2019
WASHER ROPER RTW4516FW2 Leaking waterConfirmed Only leak found was at the water valve supply connection. The brass hose ends seal defective.Needs new hoses.
Near Los Angeles, CA 91304
Danny
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KBFN502EBS01 Found broken screw for top hinge Need to order parts and rs call ; ordrng 1 W10854523 (hinge-door) and 1 WP2320509 (cam-door) and 1 WP8533980 (screw)
Near Palmdale, CA 93552
Jonathan
Job Details: 10/08/2019
DRYER MAYTAG MGDB765FC0 Fund defective latch. Fixed latch. Tested unit and is working properly.
Near Kernville, CA 93238
Jim
Job Details: 10/08/2019
MICROWAVE WHIRLPOOL WOC97ES0ES03 Two separate invoices for the same customer
Near Wofford Heights, CA 93285
Jim
Job Details: 10/08/2019
WASHER MAYTAG MVWC416FW1 There was no loktite on the bolt holding the agitator in place. Used loktite on the bolt and secured the bolt to the transmission
Near Los Angeles, CA 91311
Danny
Job Details: 10/08/2019
RESIDENTIAL REFR KITCHEN AID KUIX505ESS2 Unit is not making ice Found not enough water circulating and tank tank not filling enough with water need order parts and rs call ; ordrng 1 W10863947 (tube) and 1 W10897719 (valve) and 1 W10908287 (pump) and 1 WPW10489125 (pump)
Near Los Angeles, CA 90027
Jose
Job Details: 10/08/2019
REFIRGERATOR JENN-AIR JFFCC72EFP02 Installed park check water flow complete call
Near Glendale, CA 91205
Jose
Job Details: 10/08/2019
M/W OTR WHIRLPOOL WMH31017HZ0 "Installed microwave diode check temp complete call; used 1 11QBPUNIV (DIODE KIT,UNIV) from stock"
Near Riverbank, CA 95367
Lance
Job Details: 10/08/2019
REFIRGERATOR KITCHENAID KRFC704FPS03 "Fixed-found icemaker during testing #120 did not pass taking longer than 60 seconds to reach home position and making a lot of abnormal noises. Replaced icemaker, and cycled, water entering ok. please allow up to 24hrs for ice production."
Near Escalon, CA 95320
Lance
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL EH220FXGW Trade partners#7725976827
Near Los Angeles, CA 91606
Jose
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Ice dispenser motor not working ; ordrng 1 W10822606 (motor)
Near Santa Clarita, CA 91354
Michael
Job Details: 10/08/2019
RANGE WHIRLPOOL WFG540H0ES1 This unit is brand new located in a new home. Left front knob is bent slightly and does not turn and remain flush with console. Cx adjusted valve and is semi straight. Needs left front valve replaced WPW10279615 . Home is on final day of escrow and Cx will not have access to this home after today’s date. Advised tech that Cx will pass on the repair and if the new home owner is unsatisfied with range then they will call back for service. All burners op as designed. Job complete
Near Hesperia, CA 92345
Darren
Job Details: 10/08/2019
WASHER MAYTAG MHW5500FW0 Ordered door lock. Collect 320.17 on return.; ordrng 1 WPW10443885 (door lock)
Near Santa Clarita, CA 91350
Michael
Job Details: 10/08/2019
VENTHOODS WHIRLPOOL UXT5536AAS3 Cx states fan is too loud. Removed grease screens and observed black pellets falling from fan motor.Replaced fan motor WPW10291577 and replaced grease screens. Tested unit and all fan speeds now op as designed with no additional noises. Cx is now happy. Job complete
Near Manteca, CA 95337
William
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Replaced lift FF door handle, re-installed mullion bar, tested FF door functions tested ok."
Near Lancaster, CA 93535
Jonathan
Job Details: 10/08/2019
WASHER WHIRLPOOL WTW4616FW2 Found defective control board.; ordrng 1 W11170645 (cntrl-elec)
Near Santa Clarita, CA 91351
Michael
Job Details: 10/08/2019
REFIRGERATOR KITCHENAID KRFC704FPS03 Cx states unit will dispense water and then while filling glass the water flow will faders a trickle.Pulled unit forward and removed water line. Verified no water pressure to unit. Showed cx issue and advised call home warranty program as Cx has only been in the home a month. All ops are normal and operate as designed. Job complete
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Customer is complaining of ice maker tray fell down. I checked the refrigerator and I found a broken ice maker.Replaced the Ice Maker (W10873791). Tested ok.
Near Manteca, CA 95337
William
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 "Locking Block on water filter won’t stay In place when water filter is engaged to lock it in properly, called Frigidaire tech line, was told to use water Filter part # WF3CB, for proper fit. Instructed cx to purchase filter #WF3CB, collected service fee only on previous visit."
Near Los Angeles, CA 91405
Michael
Job Details: 10/08/2019
WASHER WHIRLPOOL WTW7000DW3 Cx states unit stopped working.F7E0- Loss of powerF5E2-lid lock failureF2E1-stuck UI buttonTipped unit backwards and motor cover is secure and tight. Nothing unusual observed.Verifi3d 120v to plug.Cleared codes and ran u it through auto service test and unit passed all cycles with no issues.Removed console and green light is flashing.Removed J1. Ohm’d pins 1&2= 9.0Pins 3&4= 0.89Verified low speed / fast agitate op as designed and low speed spin and hi spin op as designed.Ordering control panel W11106748 and main control board W11182871Return 10/11/19 8-12 requested; ordrng 1 W11106748 (console) and 1 W11182871 (cntrl-elec)
Near Ripon, CA 95366
William
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Reinstalled ice bucket assy, Found full bucket of ice, cx not Physically able to remove ice bucket, from unit. Unit operating as designed."
Near Los Angeles, CA 91344
Michael
Job Details: 10/08/2019
OVEN WHIRLPOOL WOD93EC7AS04 Cx states lower oven takes very long time to get to temp. Is not correct tempWas not able to remove sensor through front of oven cabinet. Unit will need to be removed to access rear panel. Will need to reschedule Cx for another tech to finish repair. (Tech is on restricted work at this time due to surgery)Will notify office; saved tckt
Near Ripon, CA 95366
William
Job Details: 10/08/2019
DRYER WHIRLPOOL WED4850HW0 "Replaced door switch, checked dryer functions, tested ok"
Near Santa Maria, CA 93458
George
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found refrigerator not freezing. And freshfood warm need to replace evaporator and compressor ok to order parts. Need a seal tech for repair.; ordrng 1 W10309988 (compressor) and 1 WP2188822 (evaporator)
Near Fresno, CA 93722
Irvin
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Removed failed rollers. Installed replacement rollers. All ops normal.
Near San Luis Obispo, CA 93401
George
Job Details: 10/08/2019
WASHER MAYTAG WFW85HEFC1 Found washer not draining found bad drain pump customer ok estimate ok to order part.; ordrng 1 WPW10605427 (pump-water)
Near Los Angeles, CA 91303
Danny
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Unit is building up frost and over freezing Found freezer door not closing due to door sagging Adjusted door hinge and now door is closing and sealing properly Advised client to allow 24hrs for unit to reach proper temp
Near Los Angeles, CA 91367
Danny
Job Details: 10/08/2019
DRYER WHIRLPOOL WGD8500DC4 Unit is not heating found faulty fuse and coils Replaced fuse and coils Reinstall unit and unit started to heat and cycle properly Unit is now working properly
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Ordered also Freezer door (W10821257). I contacted the Trade Partners (SR#7725497790), and is Ok for me to replace also the freezer door, according to then rust is cover for e year.Allow (2) counts for this repair.; ordrng 1 W10821257 (dor-fip ss)"
Near Los Angeles, CA 91335
Danny
Job Details: 10/08/2019
KITCHEN WHIRLPOOL WDT730PAHZ0 Unit is not washing the dishes properly Test unit and no water going into the dishwasher Found wire disconnected from float switch Reinstall connector and re test dishwasher and unit completed with no issues and no leaks villasenor_melanie@yahoo.com
Near Los Angeles, CA 91311
Danny
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit is not cooling Found unit not cooling all lights on but no compressor or condenser fan running Pulled unit out and found no power going to inverter Replaced man control Reinstall unit and power up Ran test 4 and unit cycled and completed cooling test with no issuesProgram unit to defrost every 8hrs Advised client to allow 24hrs for unit to reach proper temperature
Near Ventura, CA 93003
Hector Zuleta
Job Details: 10/08/2019
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Customer is complaining that when he calls for ice the dispenser also dispense a small amount of water. I contacted the Tech Line (SR#7726060007), he suggested to replace the water and ice paddles. ; ordrng 1 WPW10346924 (pad) and 1 WPW10346924 (pad)"
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 10/08/2019
FREEZER MAYTAG MFI2665XEM7 "The customer is complaining of refrigerator leaking through the bottom of the freezer. I checked the unit and I found a restricted/Iced up drain. Advised the customer about the charged fees for Service call, and a Labor. The customer is attempting to get and authorization number to cover this fees.; ordrng 1 W10619951 (drain tube)"
Near Madera, CA 93638
David
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Customer doesn’t won’t to fix they are returning fridge to store.
Near Fresno, CA 93720
David
Job Details: 10/08/2019
OVEN WHIRLPOOL KODE500ESS04 Customer complaint the cabinet drawer got real hot ran oven oven for half hour.
Near Glendale, CA 91202
Jose
Job Details: 10/08/2019
DRYER WHIRLPOOL WGD6620HC0 Forgot to orders the wheel blower try to get one from store ; ordrng 1 WP697772 (blower wheel)
Near Oakdale, CA 95361
Lance
Job Details: 10/08/2019
REFIRGERATOR KITCHEN AID KSSS48QMW00 "Techline sr#7725967290Fixed- found loose connection on ice-maker wiring causing no ice production, techline advised to jump emitter and provide icemaker with 120v , and icemaker did cycle as well as water entered. Techline advised, needs 36hrs until temperature is cool enough for emitter and icemaker thermostat to produce ice. Any issue please reach out."
Near Lancaster, CA 93535
Jonathan
Job Details: 10/08/2019
DRYER WHIRLPOOL WED4616FW0 Found defective timer.; ordrng 1 WPW10436303 (timer)
Near Palmdale, CA 93550
Jonathan
Job Details: 10/08/2019
WASHER MAYTAG MVWC565FW1 Found loose connection to control board. Fixed connection. Tested unit and is working properly.
Near Palmdale, CA 93550
Jonathan
Job Details: 10/08/2019
WASHER MAYTAG MVWC565FW1 Found loose connection to motor. Fixed connection. Tested unit and is working properly
Near Bakersfield, CA 93312
Alejandro
Job Details: 10/08/2019
REFRIGERATOR BO KITCHEN AID KFIV29PCMS02 "Found the unit freezer side work normal,ice maker work, in the refrigerator side not cooling normal temp over 50’ degrees not defrost, order, Board control W113805560,Harns wire WPW10277799 and Motor fan evaporator W10633627; ordrng 1 W10633627 (motor-evap) and 1 W11380560 (Board control) and 1 WPW10277799 (harns-wire)"
Near Bakersfield, CA 93311
Alejandro
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL JSC24C8EAM02 "Found the unit not cooling, verify unit compressor it’s broken, not cooling in refrigerator and freezer, order Compressor W10779331 and Dryer wow 10143759. Customer want to pay $115.00when the next trip; ordrng 1 W10779331 (compressor) and 1 WPW10143759 (dryer)"
Near Lancaster, CA 93535
Jonathan
Job Details: 10/08/2019
WASHER MAYTAG MVWB865GW0 Found loose connection to control board. Fixed connection tested unit and is working properly
Near Covina, CA 91722
Andy
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS312SNHW00 No cool compressor n evap; ordrng 1 W10309988 (compressor) and 1 WP2188822 (evaporator)
Near Baldwin Park, CA 91706
Andy
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Leaks water from filter housing ; ordrng 1 W10619951 (drain tube) and 1 W11346623 (FILTER HOUSING W11346623) and 1 WP67001668 (plate- fil)
Near Fresno, CA 93711
Irvin
Job Details: 10/08/2019
DOUBLE OVEN WHIRLPOOL WOD51EC7HS01 "Cx says the oven would come on by itself. No errors found. The unit per cx was cooking and operating, just went on its own (coming on). Removed power installed replacement control board (right) and cooling fan. Assembled )nit ran test for operation, passed. All ops normal."
Near Los Angeles, CA 91411
Michael
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Cx states unit is not draining. Very nasty standing inside tub on arrivalUsed external pump to drain tub.Removed drain pump and found foreign object obstructing drain pump. Removed obstruction from drain pump and tested and ops as designed. Found airgap had obstruction so removed dried obstruction.then found air gap is bypassed and is not installed. Removed debris from air gap. Instructed cx on hooking up air gap. Cx states they replaced their old unit due to water flooding their sink. On install of new unit airgap was bypassed.Reinstalled drain pump test unit and now fills rinses and drains as designed.Explained to cx foreign obstruction and airgap issue were not covered under warranty.Quoted $195.00 ($115 service fee + $80 labor)Unit is now operating as designed.The wife states after unit is repaired she doesn’t want to pay due to improper install they feel is due to Home Depot and want them to pay. The wife then called her husband who request the bi
Near San Marino, CA 91108
Andy
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Ice maker arm; ordrng 1 WPW10474785 (arm-shut)
Near Los Angeles, CA 91402
Michael
Job Details: 10/08/2019
LAUNDRY MAYTAG MVWB835DW4 Cx states it leaks after a while.F0E3-over loadF9E2-Pump drive problemF2E1-stuck UI ButtonF0E3- over loadRan unit manual hot and cold and valves are correct.Ran drain and drains as designed. Ran auto service test and passed all cycles with no issues. Advised cx to use tide pods to ensure not too much soap is used. Advised on proper loading procedures as well.Found leak from stand pipe coming from bottom of wall. Advised cx of issue. Unit ops as designed with no issues. Job complete.ete
Near Azusa, CA 91702
Andy
Job Details: 10/08/2019
RANGE WHIRLPOOL WFG515S0ES1 Needs burner head; ordrng 2 WPW10515455 (burnr-head)s
Near Castaic, CA 91384
Michael
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL KDFE104DSS5 "X states unit is not drying properly4-3 Motor not running7-1 no heatEntered diagnostics and recorded faults. Cleared faults and ran u it. U it fills, rinses, drains and heats as designed. Pulled 7amp from heater circuit. Incoming water temps were too cold. Advised cx to run hot water before running unit. If issue continues to occur to call back.Unit is currently operating as designed job complete"
Near Pomona, CA 91768
Andy
Job Details: 10/08/2019
WASHER MAYTAG MVWC465HW2 Needs after valve ; ordrng 1 W11210459 (valve)
Near Modesto, CA 95355
William
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Checked thermister readings, tested ok,Replaced control in unit, defrosted evap, WP TL ref# 7726058537, ran diagnostics, tested defrost heater functions, unit operating as designed"
Near West Covina, CA 91791
Andy
Job Details: 10/08/2019
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Called office I don’t have parts; saved tckt , states that autho needed"
Near Nipomo, CA 93444
George
Job Details: 10/08/2019
REFRIGERATOR JENN-AIR JFC2290VEM8 Found refrigerator freshfood gaskets r torn need to replace . Installed new gaskets installed tested check out ok complete. No dents or dings cause by tech.
Near Fresno, CA 93711
Timothy
Job Details: 10/08/2019
REFRIGERATOR JENN-AIR JS48PPDUDE00 Removed panel to unit compartment. Turned off power. Replaced control and switch. Restored power and tested. Unit checks ok.
Near Bakersfield, CA 93312
Jim
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF989SDAE02 "Freezer temperature is at an average of 3 degrees over the last three days. The ice bucket temperature is 25 degrees which is too high. Recommend installing the secondary fan for the ice container. Whirlpools number is 800-253-1301; rqstng P&A on 1 W10864518 (adapter), states that autho needed"
Near Westlake Village, CA 91362
Hector Zuleta
Job Details: 10/08/2019
WASHER MAYTAG MVWP575GW0 "The customer was complaining of washer not getting into the spin cycle. I set the unit in diagnostic and I found a F7E6 code (Motor Fault), F7E5 code (Shifter fault, and a F7E1 code (Basket speed fault). I checked the unit and the Shifter connector was loose. Adjusted the connector and ran a manual an automatic diagnostic test. Tested ok."
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 10/08/2019
WASHER MAYTAG MVWC565FW1 The customer was complaining of washer not finishing the cycle. I set the unit in diagnostic and I found a F3E1 code ( Pressure System Fault). I checked the unit I found the Pressure Switch hose restricted. I cleared the restriction and I ran a manual and automatic diagnostic test. Tested ok.
Near Modesto, CA 95350
William
Job Details: 10/08/2019
REFRIGERATOR FRIGIDAIRE FGHD2368TD6 "Found no sign of water issues, ice maker bucket full, Ice maker leaking water again, ordered water valve for unit.; ordrng 1 242253002 (valve-water)"
Near Los Angeles, CA 91423
Jose
Job Details: 10/08/2019
REFIRGERATOR WHIRLPOOL WRT519SZDM02 Installed heat probe check drain with water complete call
Near Clovis, CA 93619
Timothy
Job Details: 10/08/2019
OVEN WHIRLPOOL WOS72EC0HS00 "Called WPTS(7726055110) and was told to check for connection problems. If none were found to replace the UI. Connections seem ok, ordering the UI .; rqstng P&A on 1 W11351998 (UI)"
Near Bakersfield, CA 93305
Jim
Job Details: 10/08/2019
RANGE WHIRLPOOL WEE510S0FS2 Replaced cooktop. Unit tested ok
Near Bakersfield, CA 93309
Jim
Job Details: 10/08/2019
DISHWASHER FRIGIDAIRE FFBD2406NB0A Replaced door latch. Unit started to work
Near Bakersfield, CA 93312
Alejandro
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Found the unit not cooling, compressor not working normal, replace compressor charge refrigerant, check compressor condenser and evaporator fan motor running normal"
Near Bakersfield, CA 93311
Erick
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Found unit with no lights interiorly. Ran diagnostics and found no voltage to fans. Compressor not running causing it not to cool. Ordering new controls and inverter to ensure Repsir,; ordrng 1 W11087200 (INVERTER) and 1 WPW10624574 (CONTROL ) and 1 WPW10675033 (CONTROL)"
Near South El Monte, CA 91733
Andy
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Panel damaged, replaced panel and console tested unit working properly"
Near Los Banos, CA 93635
Kenneth
Job Details: 10/08/2019
WASHER AMANA NTW4516FW3 Installed harness and hose. Tested unit. Found unit working but lid locked and never unlocked back. Not registering door is locked. Ordering latch and board. ; ordrng 1 W11170317 (Board) and 1 W11307244 (Latch)
Near Glendora, CA 91740
Andy
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDTE404DSS0 "No display,replaced control board and display board tested unit working properly"