Near Santa Clarita, CA 91354
Raymond
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KBFN502ESS02
Upon arrival cx states unit lights are out in fc and rc only has 3 lights. Found shorted LED modules. Replaced upper rc module and lower left module. Tested unit. Unit functions as designed.
Near Alhambra, CA 91803
Francisco
Job Details:
06/25/2020
FREEZER WHIRLPOOL KBSD602ESS01
Checked unit found light off in fc and some other lights dimmed. Removed and replaced light unit now checks ok. Sr#772845828 Andy
Near Bakersfield, CA 93308
Chase
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Replaced damper. Tested. No more noisy operations. All ops now testing out normal. Job complete.
Near Los Angeles, CA 90049
Isidore
Job Details:
06/25/2020
WASHER MAYTAG MVWX655DW1
"Found no codes, detergent dispenser had come apart removed and reinstalled detergent dispenser. Test washer operation ok at this time."
Near Los Angeles, CA 90049
Isidore
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL KUDF204EPA00
"Scott SR 7728152711Found defrost drain blockage removed refrigerator back panel and drain pan, cleared drain with steamer. Test drain ok at this time, refrigerator working at this time customer advised to let refrigerator stabilize for 24 hours."
Near Porterville, CA 93257
James
Job Details:
06/25/2020
WASHER AMANA NTW4516FW
Removed hoses and cleared lines. Found salt in lines. Informed customer. Installed new valve. Tested unit. Unit now working as intended.
Near Los Angeles, CA 91405
Antonio
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Replaced water valve and tested dispenser. Working ok.
Near Los Angeles, CA 91306
Antonio
Job Details:
06/25/2020
RANGE WHIRLPOOL WEG750H0HZ0
Reset control and set language English per clients request. Set time and date and tested oven. Working ok.
Near La Puente, CA 91744
Andy
Job Details:
06/25/2020
RESIDENTIAL REFR WHIRLPOOL WRF736SDAM13
"Not making ice, found that not water was going in the ice maker and back wall had ice, replaced valve and damper tested unit working properly"
Near Inyokern, CA 93527
Patrick
Job Details:
06/25/2020
DRYER MAYTAG MGDC465HW0
Found the unit no heat. Ignitor getting power and no glow. Needs ignitor. Tested unit. All ops chedked good
Near Tehachapi, CA 93561
Patrick
Job Details:
06/25/2020
DRYER MAYTAG MGD5630HW1
Removed and replaced motor Nd wheel. All ops chedked good
Near Burbank, CA 91505
John
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL GT2SHMXLS00
Ice buildup in the freezer and water leaks in the refrigerator section . Unplug the drain system for the defrost. Remove the ice from the drain trough. The drain tested good at this time. No other complaints about the Fridge.
Near Glendale, CA 91205
Leon
Job Details:
06/25/2020
WALL OVEN JENN-AIR JMW3430WS02
Replaced magnetron.Unit working properly as designed
Near Los Angeles, CA 91352
Leon
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01
Cx states that door is not closing properly.After running diagnostic check find that door mullion look is out of position.Reinstalled door mullion lock.Unit working properly as designed
Near Los Angeles, CA 91040
Leon
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFC300EWH01
Cx states that door is not closing properly.Heated door gasket.Unit working properly as designed
Near Tulare, CA 93274
Frank
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ
Customer stated not dispensing water or ice door isn’t opening Performed diagnostics found door isn’t opening and not flushed too door switchWhat’s needed UI panel and door latchInstalled UI panel and made a temporary door patch To make contact too door switch Tested PassedJob completed
Near Tulare, CA 93274
Chase
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Installed new parts. All ops now testing out normal. Fan now running with no problems. Job complete.
Near Fresno, CA 93727
Timothy
Job Details:
06/25/2020
KITCHEN WHIRLPOOL WDT970SAHZ0
Wheels on the adjuster are squeaking. Ordering adjuster assembly.; ordrng 1 W10712395 (adjuster)
Near Tulare, CA 93274
Chase
Job Details:
06/25/2020
WASHER WHIRLPOOL WTW5000DW1
Installed new washplate. All ops now testing out normal. Job complete.
Near Visalia, CA 93292
Chase
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL WDF331PAHS0
Installed new parts. Unit now filling and running through all other cycles with no problems. Job complete.
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Customer is concerned of of damaged shelf, and condensation on the top of the freezer door. I checked the unit and there is a dent in one of the stationary shelf, also the metal trim in the door gallon bucket. Regarding the condensation I contacted the Tech Line (SR#7728149709) and he recommended to raise the freezer door to allow better contact in between the door gas and the cabinet. Adjusted freezer door and ordered shelf’s.; ordrng 1 W11213107 (shelf-glas) and 1 WPW10355264 (bin-cntlvr)"
Near Burbank, CA 91505
John
Job Details:
06/25/2020
LAUNDRY WHIRLPOOL MHW5100DW0
"F8E1,F0E1,F8E3, code. Cleaned out the drain pump, reset the main controller. The washer off of the extension cord that was hooked up to it. And plugged it into the main wall. Socket. Washer tested good at this time."
Near Los Angeles, CA 90049
Isidore
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01
"Found door LW10691266 wiring broken , why ice maker not working. Installed 1 water filter and left 1 water filter.; rqstng P&A on 1 LW10691266 (dor-fip 1190.18)"
Near Burbank, CA 91505
John
Job Details:
06/25/2020
DRYER WHIRLPOOL MGDC200XW4
Removed and debris from the band on the wall. The flapper was stuck close on the outside of the wall. Removed lint and debris from it also. The dryer tested good at this time.
Near Hanford, CA 93230
Enrique
Job Details:
06/25/2020
LAUNDRY WHIRLPOOL MVWB765FW4
"Installed new valve , performed calibration . All functions tested normal , no leaks ."
Near Los Angeles, CA 90272
Isidore
Job Details:
06/25/2020
REFRIGERATOR JENN-AIR JCD2595WES00
"Control board W10823803, pads W10133606 and optical sensors W10173569 and ice maker 2198597, parts failure ordered; ordrng 1 2198597 (icemaker assy 154.55) and 1 W10133606 (pad 172.70), 1 W10173569 (cover 40.97) and 1 W10823803 (cntrl-elec 341.51)"
Near Lemoore, CA 93245
Enrique
Job Details:
06/25/2020
WASHER WHIRLPOOL MVWB765FW3
"Installed agitator , also found locked rotor . Unlocked rotor by hand , tested it on rapid wash cycle , all functions tested normal , no leaks ."
Near Hanford, CA 93230
Enrique
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Inspected whirlpool dishwasher . Customer concerns , not filling with water . Found shorted valve , installed valve ran calibration . All functions tested normal at time of service , no leaks ."
Near Los Angeles, CA 90272
Isidore
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL KBSD608EBS01
"Allow 3-4 hours, send sealed system tech.Found evaporator WPW10427993 has partial frost pattern, Compressor W10720770 parts ordered; ordrng 1 W10720770 (compressor) and 1 WPW10427993 (evaporator)"
Near South Pasadena, CA 91030
Francisco
Job Details:
06/25/2020
RANGE JENN-AIR JGRP536WP02
Checked unit found error codes f1 e1/ f2 e1. Removed and replaced oven ui board. Unit now checks okSr#7728150661 Dustin
Near Colton, CA 92324
Rod
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Returned to replace defective components and return product to as designed op1 W11174836 (cntrl-elec) and 1 W11405276 (WIRE ASSEMBLY)
Near Loma Linda, CA 92354
Rod
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01
Seems to intermittently refrigerate in ffd compartment and freezer seems to intermittently have soft surfaces on food. All temp parameters were being met by system and operating components upon arrival.Could not confirm any issues other than storing food with inhibited airflowFreezer may be getting warm ambient air due to door closure issues. Adjusted seals on all door and drawer. To eliminate possible infiltration of ambient air.No operators guide nor esp mentions issues that arise from groceries blocking air flow.
Near Los Angeles, CA 91343
Antonio
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KBSD606ESS01
Door chute stays-ajar slightly. Ordered door chute and motor assembly.; ordrng 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor)
Near Redlands, CA 92373
Rod
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
Detergent won’t disolveConfirmed water not getting to product.Found float stuck and feed. As designed operation returned to product.
Near Redlands, CA 92373
Rod
Job Details:
06/25/2020
RANGE JENN-AIR JGRP548WP01
Returned to replace defective parts with no issuesAs designed op returnedUsed W10888661 and WPW10145531 .
Near Searles Valley, CA 93562
Patrick
Job Details:
06/25/2020
WASHER MAYTAG MVWC565FW0
Removed and rpwlaced gear case agitator and belt. Tested. Needs a splutch assembly ; ordrng 1 W10721967 (drive pulley)
Near Calimesa, CA 92320
Rod
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Ice won’t come out of doorConfirmed and also found middle drawer front loose not tightened back up when reinstalled by installers whom had to remove for access to home.Tightened drawer frt and freed up stuck ice bucket.
Near Ridgecrest, CA 93555
Patrick
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL ARSE66ZBW
Found thenunit not dispensing ice. Motor is jammed. And flapper for door not sealing ; ordrng 1 WP12665101 (seal- ice) and 1 WP67003226 (motor)
Near Ridgecrest, CA 93555
Patrick
Job Details:
06/25/2020
REFRIGERATOR MAYTAG MFI2665XEB1
Found the unit no cool. Chedked the unit out found compressor shot. And leak in the system. Quoted 837.29
Near Highland, CA 92346
Rod
Job Details:
06/25/2020
M/W OTR STOVE WHIRLPOOL WMH32519HV3
Returned to replace defective parts returned product to as designed operation. W11184553 (panl-cntrl) and 1 W11252186 (interlock) and 1 W11252187 (interlock) and 1 W11342846 (PUB BOARD)
Near Covina, CA 91722
Stephen
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
Repaired cracks in FC and RC liner with liner repair tape. Unit is cooling properly at this time. Ice maker is harvesting and filling properly at this time.Complete.
Near Los Angeles, CA 90041
John
Job Details:
06/25/2020
WASHER WHIRLPOOL WTW5000DW1
The agitator/wash plate stripped out the gear case. Also leak rust in oil onto their clothes. Ordering the parts that I need.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase)
Near Los Angeles, CA 91311
Randy
Job Details:
06/25/2020
WASHER WHIRLPOOL WRT311FZDW01
Found unit not seating properly unit has washer and thimble worn out ordering parts. ; ordrng 1 WP489467 (washer)
Near Los Angeles, CA 91352
Leon
Job Details:
06/25/2020
WASHER WHIRLPOOL MVWB865GW0
Cx states that unit is leaking underneath.After running diagnostic check find robber hose is damaged ; ordrng 1 W10802689 (hose) and 1 WP285655 (clamp) and 1 WP285655 (clamp)
Near Los Angeles, CA 91040
Leon
Job Details:
06/25/2020
REFRIGERATOR JENN-AIR JFC2089WEP9
Cx is not available today and ask me to reschedule for tomorrow ; schdld next appmnt for 6/23 TUE 10 am
Near Los Angeles, CA 91042
Leon
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04
Cx states that unit is not working properly and food freezing in fresh food section.After running diagnostic check find that unit has a bad dumper and thermistor ; ordrng 1 W11204060 (diffuser) and 1 WPW10384183 (thermistor)
Near Glendale, CA 91214
Leon
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Cx states that unit is not working.After running diagnostic check find that unit is not operating and only filling with water doesn’t turning to washing cycle ; ordrng 1 W10917110 (pump&motor) and 1 W10918994 (cntrl-elec) and 1 W11028305 (panel-cntl)
Near Cutler, CA 93615
Jonathan
Job Details:
06/25/2020
WASHER WHIRLPOOL WTW4816FW2
Found belt had came off reinstalled also customer not using he soap talk to her about that tested unit working to spec at this time this is different issue
Near Visalia, CA 93292
Frank
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ
Customer stated not cooling both compartments Performed diagnostics Found compressor isn’t turning onBoth Fan and Evaporator motor is working NO cold Air Checked compressor Top to left1.4Top to right 2.4Across1.8; ordrng 1 W10507884 (compressor)
Near Ivanhoe, CA 93235
Frank
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Customer stated still isn’t making icePerformed diagnostics Found water line is line running through the walls too kitchen main lineFound lot of sediment Needs new valveAnd possible water tube Called Dave and left message; ordrng 1 W10823511 (tube-water) and 1 WPW10179146 (valve-inlt)
Near Reedley, CA 93654
Jonathan
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00
I have one of these lights on the truck installed tested working to spec found freezer door propped open talk to her about that
Near Parlier, CA 93648
Jonathan
Job Details:
06/25/2020
DRYER MAYTAG MEDB835DC4
Found thermal fuse bad replaced tested working to spec
Near Fowler, CA 93625
Jonathan
Job Details:
06/25/2020
WASHER WHIRLPOOL WTW5000DW1
Installed washplate and hub kit tested working to spec
Near Monterey Park, CA 91754
Juan
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ00
"Ice maker receiving proper voltage, tried to manually start harvest cycle, it did not. Replaced ice maker, checked ops, unit went through harvest cycle fine, it filled properly. Ice-maker is working fine now.; used 1 4317943 (ICEMAKER) from stock"
Near Visalia, CA 93292
Chase
Job Details:
06/25/2020
WASHER MAYTAG MVWB835DW
Came in defective once again. Ordering slider kit; ordrng 1 W10734521 (SLIDER) and 1 W10811956 (GEARCASE)
Near Monterey Park, CA 91754
Juan
Job Details:
06/25/2020
DRYER AMANA NGD4655EW2
"Belt was coming apart, making a lot of noise. Replaced belt, pulley, and drum support rollers. Checked ops, unit is working fine.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Clovis, CA 93619
Timothy
Job Details:
06/25/2020
REFRIGERATOR JENN-AIR JS42NXFXDE01
Customer states the FC temp was as low as -18f and food was freezing on the top shelf of the RC. Currently the temperatures are at their set point. The lower 2/3 of the ice in the bin was stuck together and the ice on top looks good. There are no service pointers for this unit . Called WPTS (7728154736 )To see how they wanted me to diagnose this issue. They said that currently the unit is operating normally. They said that the unit might have been overcooling because it just came out of a defrost and was Told to look for air leaks. The door gaskets are good and are sealing to the cabinet correctly. From the customers description it seems as if the unit was overcoming a defrost issue and has corrected itself. Currently everything is testing ok. Instructed customer to stock the fridge to about 75% so the product moderates the air temp in both compartments. An empty fridge has erratic temps because it is only cooling air and when the door is open this
Near Oakhurst, CA 93644
Kenneth
Job Details:
06/25/2020
RANGE KITCHENAID KSDG950ESS1
Installed cintrol and UI. And tested unit. Unit id now eorking properly. Customer approrvws function at this time.
Near Fresno, CA 93722
Irvin
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS322FDAB05
Removed switch. Installed switch. Test passed all ops normal.
Near Fresno, CA 93711
Irvin
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Removed ice assembly. Installed replacement parts. Test passed. All ops normal.
Near Fresno, CA 93711
Irvin
Job Details:
06/25/2020
DRYER MAYTAG MEDB835DW4
"No error codes. Power is correct. Issue poor air flow, hot to touch on sanitation cycle. RICH/TECHLINE- venting issue only possible issue. Loose connection. Check prong. Outlet issue. Amp draw less than 30. Dryer should be on 30amps dedicated Breaker. The dryer Amp draw L1 L2 7728153502The breaker tripped and now the power is incorrect. The issue is power. Need new breaker 30amp. The venting needs sweeping not blow out."
Near Coarsegold, CA 93614
Kenneth
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01
"Installed damper, harness and fan blade. Tested unit. Unitnis now working properly. Customer approves function at this time."
Near West Covina, CA 91791
Stephen
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KSSS36QMX01
"Water dripping from water dispenser, RC door gasket has cut. 3 count job. Allow extra time. Gasket is out of stock. Needs dual valve, tubing, and RC gasket. Connected to reverse osmosis system. Needs to be bypassed per installation manual before service.; 1 WP2266901 (GASKET- RC) and 1 WP2307811 (DUAL VALVE) and 1 WP2320524 (TUBE- FILTER INLET) and 1 WPW10683737 (TUBE- FILTER OUTLET)"
Near Coarsegold, CA 93614
Kenneth
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01
Dropped off shelf to customer. Customer informed me that everything else is working properly. Unit is workkng properly.
Near Coarsegold, CA 93614
Kenneth
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Installed ice maker. Separator and UI. Tssted jnit. Unit is now working properly. Customer approrves function at this time.
Near Glendora, CA 91741
Jaime
Job Details:
06/25/2020
WASHER MAYTAG MVWB765FW0
Called technical support. On a spoke to Andrew we troubleshot it the washer I’m found a bed basket on transmission. Transmission was replaced just last week. Andrea suggest to replace it again along with a basket ordered part; ordrng 1 W10811956 (drum assy) and 1 W10811957 (spin basket)
Near Glendora, CA 91740
Jaime
Job Details:
06/25/2020
REFRIGERATOR MAYTAG MFI2569YEM0
Found ice maker jammed ordered parts; ordrng 1 WPW10300024 (icemaker) and 1 WPW10312696 (water inlet valve)
Near Cambria, CA 93428
Tom
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
"Installed Main Water Valve and Dual Water Valve, ran diagnostics tests, water dispenser at Door, water called to IM, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Near Cambria, CA 93428
Tom
Job Details:
06/25/2020
WASHER MAYTAG MVWC565FW1
"Installed Splutch and Belt, ran diagnostic tests, no error codes, check okay, no noise present. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Kingsburg, CA 93631
Jonathan
Job Details:
06/25/2020
WASHER MAYTAG MVWB835DW5
Found drain pump bad smell isn’t electric it’s bad water replaced pump tested working to spec ; ordrng 1 W10876600 (drain pump)
Near Santa Maria, CA 93455
George
Job Details:
06/25/2020
REFIRGERATOR KITCHENAID KFCP22EXMP5
Is complete called office.
Near Modesto, CA 95358
Cruz
Job Details:
06/25/2020
WASHER MAYTAG MVW6230HC0
"Fixed- installed new parts (gear case, cam) calibration test pass, auto test pass as well, no codes, no leaks, appliance is now working as designed. Cx ok repair."
Near Clovis, CA 93619
Jonathan
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRSF705HPS00
Installed thermistor on both evaps tested working to spec
Near Upland, CA 91784
Jaime
Job Details:
06/25/2020
WASHER MAYTAG MVWB865GC0
Called tech support and spoke to TJ together we went through diagnoses again flashed the computer and ran a washers calibration. Tested washer machine and washer once again went through ok
Near Fontana, CA 92337
Tyler
Job Details:
06/25/2020
WASHER WHIRLPOOL MVWX655DW1
Customer stated that the unit is making noise. Found debris in the drain pump. Removed debris and tested all works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFC300ESS
Customer stated that the feeezer will not open. Found rsils frozen and door not sealing. Removed and replaced rails and door seal tested all works good at this time.
Near Pasadena, CA 91105
Juan
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFF305ESS00
"Slow drip at water dispenser. Inlet water valve needs to be replaced. Customer informed water valve might have been replaced in the past, and unit would still drip. Informed customer if after replacing the existing valve the unit still leaks, it might be due to low or high water pressure.; ordrng 1 WPW10420083 (valve)"
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
06/25/2020
REFRIGERATOR KITCHEN AID KSSC48QMS03
Customer stated that the unit is turning on and off. Found bad relay on main control. Removed and replaced control board kit tested all works good at this time.
Near La Cañada Flintridge, CA 91011
Juan
Job Details:
06/25/2020
WASHER MAYTAG MHW8200FW0
"Ran diagnostics, dispenser motor, and detergent motor pump are working fine. Ran a normal cycle, both motors worked fine. Per user manual, cartridge holds up to 18.5 oz of detergent which is normally enough for up to 36 loads. Tech line advised to check detergent concentration setting on user interface, and setting it accordingly. Will replace dispenser assembly to eliminate possibility of detergent pump getting stuck at times.SR 7728154714; schdld next appmnt for 6/25 THU !"
Near Arcadia, CA 91007
Juan
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFC704FSS00
"Ran diagnostics, ice maker thinks ice bin is full. Icemaker needs to be replaced. Customer complaints water filter door does not stay latched. Informed customer it is considered a cosmetic issue, which is not covered. Door not being latched, does not interfere with the water filter function.; ordrng 1 W10908391 (icemaker)"
Near Delano, CA 93215
Chase
Job Details:
06/25/2020
WASHER MAYTAG MVW6230HC0
Installed new parts. Programmed board. Tested. All ops now testing out normal. Job complete.
Near Squaw Valley, CA 93675
Timothy
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFC300ESS01
Unit has a broken filter cover and kick plate. IM is working ok and the flow through the dispenser looks good. FC temp is 5f.; ordrng 1 WP12568001 (cover- fil) and 1 WPW10534155 (toe grille (blk))
Near Bakersfield, CA 93314
Chase
Job Details:
06/25/2020
OVEN KITCHEN AID KOSE500ESS04
Installed new console. Calibrated and programmed. Tested. All ops now testing out normal. Job complete.
Near Fresno, CA 93720
Timothy
Job Details:
06/25/2020
WASHER MAYTAG MHW5630HC0
"Checked for faults ,cleared faults and ran a service cycle. Found a 0-5(out of balance load) 5-3(door unlock error). During the service test the unit locked and unlocked correctly. Unit passed the service test without fault. Unit has fully drained. Called WPTS( to document the call and to ask if they have any other suggestions as to what to do beyond what has been done before. This includes talking to the customer about loading and detergent use,replacement of the ACU, pressure tube and sensor. Found the dispenser is missing pieces.; ordrng 1 W11316600 (drawer)"
Near Los Angeles, CA 91311
Randy
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01
Found unit spilled filling water. Has ice build up in dispenser tube. Removed ice with steamer. Tested and now fills properly. Unit working as designed. Job complete.
Near Fresno, CA 93722
Irvin
Job Details:
06/25/2020
WASHER WHIRLPOOL MVWB865GW0
"F7/E9- luck rotr F2/E1-stk key, F7/E5-shifter flt Found front two suspension rods broken holders. Shifter failure due to suspension damage. ; ordrng 1 W10817398 (clutch) and 1 W11033601 (suspension)"
Near Fresno, CA 93650
Irvin
Job Details:
06/25/2020
RANGE WHIRLPOOL WFG525S0HS1
Right side hinge is bent. Door won’t close proper. Need new hinge. Door will not stay on the oven. Need to stay off till repaired. ; ordrng 1 W10299224 (hinge-door)
Near Muscoy, CA 92407
Tyler
Job Details:
06/25/2020
WASHER WHIRLPOOL WFW86HEBW1
Customer stated that the unit is leaking in the front of machine. Cycle tested and found door is leaking found debris on door causing leak. Customer to clean with vinegar to removed hard water buildup to clear up leak. All works good at this time.
Near Oakhurst, CA 93644
Kenneth
Job Details:
06/25/2020
WASHER WHIRLPOOL WTW5000DW3
Fojnd unit not working actuator is just continuing to shift back and forth. Teplaced actuator with Pre-ID. Unit is still moving it back and forth. Ordering control board. Rescheduled customer for tuesday 6-30-20; ordrng 1 W11417466 (Control)
Near Hanford, CA 93230
Enrique
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Refrigerator stopped making ice , found obstructed fill tube with ice . Removed obstruction , ran cycle/fill test . All functions tested normal , no leaks ."
Near Hanford, CA 93230
Enrique
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRB119WFBM00
"Inspected whirlpool refrigerator . Customer concerns , RC not cooling ( freezer ok ) . Found evaporator clogged with frost . Installed new defrost bimetal , customer will leave refrigerator disconnected 24 hrs . If customer calls back , please order central electric ( wpw10503278 ) and evaporator harness ( w11260592 ) .; used 1 WPW10225581 (BIMETL-DEF) from stock"
Near Bakersfield, CA 93306
Dane
Job Details:
06/25/2020
REFRIGERATOR BO KITCHEN AID KRMF706EBS
Upon arrival the freezer LED was out causing the LEDs in the fresh food compartment to be dim. Unit needs new freezer LED; ordrng 1 W10695459 (module)
Near South Pasadena, CA 91030
Francisco
Job Details:
06/25/2020
REFRIGERATOR JENN-AIR JUW24FLERS00
Checked unit/ unable to re create issue. Contacted tech line they advised having cx call back so I can hear the noise myself and pin point it.Sr#7728150604
Near Bakersfield, CA 93306
Dane
Job Details:
06/25/2020
WASHER MAYTAG MVWC565FW2
Upon arrival the unit was full of water and would not drain. Found the unit with a burned out drain pump motor. Unit needs new pump; ordrng 1 W11399437 (PUMP)
Near Atascadero, CA 93422
Tom
Job Details:
06/25/2020
DISHWASHER KITCHENAID KDTE104DSS0
"Upon arrival, customer states further damage to plastics in unit, Main Adjusters provided to tech were damaged as well, will not function, order and replace Adjuster X 2 and Wheel Assembly X 4. Tech will return with remaining Adjuster Assembly components./Adjuster - (WPW10546503) X 2Wheel Assembly - (WPW10195417) X 4; ordrng 4 WPW10195417 (lower roller asm)s and 2 WPW10546503 (adjuster)s"
Near Turlock, CA 95380
Cruz
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Fixed- installed new parts (2 module) leds lights are both working as designed, no dimming, no flickering, cooling and temps are ok. Cx ok repair."
Near La Verne, CA 91750
Stephen
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Water dispenser is noisy when dispensing. Found valve chatter.Installed pressure regulator valve and PEX tubing. Per service pointer # W10790000A.Water dispenser is working properly at this time. Unit is cooling properly at this time. Complete.
Near Paso Robles, CA 93446
Tom
Job Details:
06/25/2020
WASHER WHIRLPOOL WFW92HEFW0
"Upon arrival, unit unplugged. Plugged in unit, enters safety drain and Door Lock. Unplugged unit, manual unlock of Door, removed garments. Entered diagnostics, found error code F3E1. Ran diagnostic tests, all steps complete, part failure, reorder Pressure Switch, order Control Board and Control Expansion./Pressure Switch - (WPW10448876)Control Board - (W11201293)Control Expansion - (W10864049)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10864049 (cntrl-elec) and 1 W11201293 (cntrl-elec) and 1 WPW10448876 (switch-wl)"
Near Porterville, CA 93257
James
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRSC500ESS00
Installed new boards and powered unit. Unit now working as intended and customer approves functions at this time.
Near Paso Robles, CA 93446
Tom
Job Details:
06/25/2020
WASHER MAYTAG MVWB865GW0
"Entered diagnostics, found error code F6E3, F0E3, F6E2, F2E1. Cleared error codes, ran diagnostic tests, Lid Lock good, Water Valves good, Agitate good, Drain good, Spin good. Order and replace Control Board and Console. Ran Recalibration Cycle./Console - (W11135391)Control Board - (W11162440)Agitator - (W11161960)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11135391 (console) and 1 W11161960 (agitator) and 1 W11162440 (cntrl-elec)"