Near Los Angeles, CA 91335
Randy
Job Details:
01/09/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
Found not drying dishes. Cx complaint left over water. Unit clogged at stand pipe. Cleared drain. Now runs but wash motor won’t go through. Needs new wash motor. ; ordrng 1 W11025157 (pump&motor)
Near Castaic, CA 91384
Randy
Job Details:
01/09/2020
DISHWASHER WHIRLPOOL KDFE104DSS5
"4-3, 7-1 ,2-1.Found unit with multiple error codes. Unit has error with heater shutting off. Cc following instructions on running hot water before hand. Ran diagnostics Unit will fail per error codes. Will need the boards replacement.Ordering boards and thermostat ; ordrng 1 W11105848 (console) and 1 W11305293 (cntrl-elec) and 1 WPW10195091 (thermostat)"
Near Stevenson Ranch, CA 91381
Raymond
Job Details:
01/09/2020
DISHWASHER KITCHENAID KDTE204GPS0
Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt
Near Paso Robles, CA 93446
Tom
Job Details:
01/09/2020
DISHWASHER FRIGIDAIRE FGID2479SF
"Ran unit, found unit fills with water, water supply good, Recirculation pump good, drain good, heating good, spray good, found UI not responding consistently, not able to select cycles, unable to cancel cycles, responds like buttons are stuck, order Control Board, UI, and Door Lock Assembly.Control Board - (117499430)User Interface - (117512430)Door Lock - (111315040)NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PAET AND TIME AVAILABILITY; ordrng 1 111315040 (door lock) and 1 117499430 (CONTROL ASSEMBLY) and 1 117512430 (CONTROL PANEL)"
Near Clovis, CA 93619
Jonathan
Job Details:
01/09/2020
REFRIGERATOR FRIGIDAIRE FFHT1832TP0
Unit is sitting on carpet no room to work customer will call when unit is moved; saved tckt
Near Santa Ynez, CA 93460
James
Job Details:
01/09/2020
WASHER WHIRLPOOL WFW8620HC1
Unit has error for water valve failure and long drain. Also found over suds error and off balance load. Ordering new water valve and drain pump. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316609 (pump-water)
Near Bakersfield, CA 93305
Patrick
Job Details:
01/09/2020
WASHER WHIRLPOOL GSQ9611KQ2
Customer to call after Christmas. No money to pay for job 189.61 is the quote ; saved tckt
Near Bakersfield, CA 93305
Patrick
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW4816FW
Found the unit not filling properly. Ch3dked errors. Valve error. Hot solenoid doesn’t work properly ; ordrng 1 W11210459 (valve)
Near San Luis Obispo, CA 93401
George
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW7500GW2
Found control board not communicating need to replace lock control board and display ok to order.; ordrng 1 W10861642 (latch) and 1 W11130237 (COUNCIL) and 1 W11130238 (BOARD)
Near Santa Maria, CA 93454
James
Job Details:
01/09/2020
REFRIGERATOR FRIGIDAIRE FFHT2032TP
Found unit with icing in airways from freezer. Fan in freezer weak from possible ice damage. Also ordering new cover assembly as foam insulation to downward air path missing and plastic cracked. ; ordrng 1 242077705 (MOTOR) and 1 242294705 (COVER ASSEMBLY)
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
01/09/2020
DRYER WHIRLPOOL MCG8000AWW
Customer is complaining of dryer not running. I checked the unit and broken belt and worn out Idler pulley. Allow (2) counts for this repair.; ordrng 1 WP31001535 (pulley- mo) and 1 WP31001710 (idler arm)
Near Coarsegold, CA 93614
Kenneth
Job Details:
01/09/2020
WASHER GENERAL ELECTRIC GFW430SSM1WW
Found unit not Turning. Making a loud slapping noise. Found belt had slipped off pulley and wrapped around motor pulley so everytime unit tried to spin. Unit would slap belt on the inside of washer. Mangled belt. Ordering new belt. Rescheduled customer for tuesday 12-31-19; ordrng 1 WH08X10050 (Belt)
Near Fresno, CA 93704
Irvin
Job Details:
01/09/2020
RANGE WHIRLPOOL WEE750H0HZ0
The oven control is not operation. Hourglass displayed only. Not responsive. ; ordrng 1 W10854344 (cntrl-elec) and 1 W10868153 (cntrl-elec)
Near Fresno, CA 93701
Irvin
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04
"The unit is cooling sporadically. The defrost timer will not terminate. Just keep going on and off. Replacing control. ; ordrng 1 4388931 (timer,defrost adapt) and 1 W11269204 (contrl-box)"
Near Bakersfield, CA 93312
Jim
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KRFC704FBS01
Part on order. DO NOT CALL CUSTOMER. PLEASE CHECK WITH BILL; saved tckt
Near Apple Valley, CA 92308
Darren
Job Details:
01/09/2020
WASHER MAYTAG MVWB765FW2
Ordered agitator.; ordrng 1 W11161960 (agitator)
Near Cambria, CA 93428
Alejandro
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KSSS42MDX05
"Verify UV leak in the evaporator at the Heat Exchange leaking, need to replace Evaporator, Heater Exchange, Drier, and Heat Pan.Heat Exchange - (2003002)Heater Pan - (WP2004545)Parts - 565.31Labor - 1000.00SC - 115.00Tax - 40.98Total - 1721.29Tech collected SC, 115.00Remainder - 1606.29TWO MAN REQUIRED; ordrng 1 2003002 (HEAT EXCH) and 1 WP2004545 (HEATER PAN)"
Near Bakersfield, CA 93306
Randy
Job Details:
01/09/2020
DRYER WHIRLPOOL CEM2795FQ0
Not starting bad thermostat WP3391914 hi limit thermostat. 75.31 Service call 115. Labor 85. 281.52 total. Cx approves; ordrng 1 WP3392519 (thermal fuse) and 1 279973 (cutoff-tml) and 1 WP3391914 (thrmst-fix) and 1 WPW10131836 (thrmst-fix)
Near Delano, CA 93215
Michael
Job Details:
01/09/2020
DRIYER WHIRLPOOL WED5000DW2
Cx states unit is not tumbling again. Has interior light but not turning.Verified power to unit. Found plug half way sticking out from outlet. Took quick pic.Removed rear panel and found open thermal fuse. Do not have thermal fuse in truck stock ordering new thermal fuseiPad service mobile app crashed and was not able to order parts while in home.Ordering high limit thermostat WP3977767Office to reschedule call to another tech when parts are available; ordrng 1 WP3392519 (THERMAL FUSE) and 1 WP3977767 (THERMISTOR )
Near Springville, CA 93265
Michael
Job Details:
01/09/2020
ICEMAKER WHIRLPOOL GZ25FSRXYY2
Cx states no water from dispenser and not making ice. Press water dispenser and valve just humsNo cell phone or iPad service in this home. Had to connect to Cx WiFi for iPad service.Found unit was over stuffed with products all covering inlet air duct. Showed cx issue and advised to stagger shelves. Set all temps to normal Removed water filter and no water came out. Pulled unit forward to verify water supply but working environment is cramped. Not able to pull unit forward to access valve without removing doors. Took quick pic of water line.Found water valve behind tape verified getting water to unit.Removed all shelves and accessed water valve. Removed water line from valve and just humsOrdering inlet water valve WPW10349187And reservoir with filter head W10502642Office to contact cx when parts are available.This is not MM’s territory please send tech that works this area for return visit. ; ordrng 1 W10502642 (RESERVOIR W FILTER HEAD) and 1 WPW10349187
Near Visalia, CA 93292
Michael
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13
X states unit is not making ice and now the water dispenser is not giving water.Cx states unit never made any ice after last repair was performed.Verified water is getting to the unit. Removed filter and can hear valves hum but no flow. Found ice coming out of water valve and no flow. Verified water flow through filter head needs water valve WPW10341329 and water reservoir W11168758Will have office reschedule Cx and have appt placed onto another techs schedule as this is not MM territory ; ordrng 1 W11168758 (RESERVOIR) and 1 WPW10341329 (WATER VALVE)
Near Phelan, CA 92371
Cesar
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW5000DW0
Found wash plate splines are stripped and so are splines on gear case shaft wash plate and gear case will need to be replaced ; ordrng 1 W11035751 (GEAR CASE)
Near Victorville, CA 92392
Cesar
Job Details:
01/09/2020
OVEN WHIRLPOOL WFG550S0HZ1
Found week or no spark at ignitor causing oven not to light found is good ignitor stem is bent rerouted for module and ignitor ; ordrng 1 W11162730 (MODULE) and 1 WP9758079 (IGNITION )
Near Oxnard, CA 93035
Joe
Job Details:
01/09/2020
MICROWAVE KITCHENAID KMHS120ESS5
Units controls are now getting power but no display. Ordering parts.; ordrng 1 W11182110 (PUB APPLIANCE MANAGER.) and 1 W11194422 (PUB USER INTERFACE.)
Near Los Angeles, CA 91304
Danny
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Water dispenser gets stuckFound faulty switch paddle Need to order parts and rs ; ordrng 1 W11087492 (switch) and 1 W11109510 (pad)
Near Los Angeles, CA 91304
Danny
Job Details:
01/09/2020
WASHER WHIRLPOOL WET4124HW0
Error code of pressure fault and long fill and door locksFound door not unlocking or locking properly Keeps clicking and no water going into washer This will require parts and rs call 2nd man is require and client is aware to call whirlpool for another auth code to cover 2nd man or pay 150 ; ordrng 1 W10869500 (switch-wl) and 1 W10906602 (valve) and 1 W11189137 (cntrl-elec) and 1 W11371714 (LATCH)
Near Altadena, CA 91001
Francisco
Job Details:
01/09/2020
RANGE JENN-AIR JGC9430BDR
Two screws broke on left rear orifice holder. Contacted Tiffany and she ordered parts cx needs this repaired before or on Saturday the latest.; schdld next appmnt for 12/28 SAT !
Near Santa Maria, CA 93458
George
Job Details:
01/09/2020
REFRIGERATOR FRIGIDAIRE FFHT1814TW1
Found refrigerator fan in freezer not turning need to replace ok to order.; ordrng 1 242219204 (MOTOR)
Near Santa Maria, CA 93455
George
Job Details:
01/09/2020
REFRIGERATOR KITCHEN AID KFCS22EVMS4
Found refrigerator not having a full frost pattern need to replace compressor and evaporator ok to order .; ordrng 1 W10233960 (compressor) and 1 WPW10317014 (evaporator)
Near Camarillo, CA 93012
Joe
Job Details:
01/09/2020
FREEZER KITCHENAID KBFO42FTX03
Unit needs bimetal assembly because it is not cooling correctly.; ordrng 1 W10139165 (BI METAL)
Near Bakersfield, CA 93308
Jim
Job Details:
01/09/2020
WARMING DRAWER DACOR EWO27SCP
Thermostat cycles too quickly; ordrng 1 62734 (THERMOSTAT )
Near Bakersfield, CA 93308
Jim
Job Details:
01/09/2020
RANGE DACOR ERD48SCP
Bad relay in the board for the broil element to the small oven. Spark module is faulty.; ordrng 1 62076 (BROIL ELEMENT) and 1 86528 (SPARK MODULE)
Near Victorville, CA 92392
Cesar
Job Details:
01/09/2020
WASHER GENERAL ELECTRIC GTW460ASJ6WW
Water levels are incorrect also drain and spin cycle fills up with water and agitated drain and spin cycle not supposed to do that rerouted for control determined programming error; ordrng 1 WH18X28642 (CONTROL)
Near Apple Valley, CA 92307
Cesar
Job Details:
01/09/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
complaint of temperature fluctuations checked temp fresh food at about 35-36 degrees unit set for 33 degrees freezer at -2/degrees set for -2. Ice is clumping together customer stated temperature goes up and down it will stop cooling for periods of time contacted tech line they had no suggestions said maybe customer leaves door open file# 7726739439. Customer stated if they unplug the unit and plug it back in it will start working again this in indicator of electronic control problem ; rqstng P&A on 1 W11330971 (UI) and 1 WPW10675033 (CONTROL)
Near Bakersfield, CA 93304
Jim
Job Details:
01/09/2020
MICROWAVE WHIRLPOOL WMH31017HS3
No heat; ordrng 1 W10754299 (MAGNETRON ) and 1 W10849829 (BOARD) and 1 W11219774 (INTERLOCKS) and 1 W11219776 (INTERLOCK)
Near La Cañada Flintridge, CA 91011
Leon
Job Details:
01/09/2020
DRYER WHIRLPOOL MGDB835DC4
Cx complaint that unit is not working properly.Cx complaint that unit is not operating.Cx complaint that unit is not drying properly.Ordering UI and control board.; ordrng 1 279311 (ignitor kit & bracke) and 1 W11133021 (cntrl-elec) and 1 W11158457 (overlay) and 1 WP8573713 (thermal cut off fuse)
Near Clovis, CA 93611
Timothy
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"Customer states sometimes the dispenser does not work. Customer states the units upper IM has stopped working. IM has no error codes in test 56. Ice box fan checks ok in test 36. Ice level sensor checks ok in test 15. Fill test fails, voltage at valve harness during test. Water dispenser works which is the other side of the same valve. I can not duplicate the no dispensing failure.; rqstng P&A on 1 WPW10341329 (VALVE)"
Near Selma, CA 93662
Jonathan
Job Details:
01/09/2020
OVEN WHIRLPOOL WEG515S0FV2
Found ignitor cracked needs ingniter ; ordrng 1 WP9758079 (igntr-oven)
Near Clovis, CA 93611
Timothy
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Customer states the unit is leaking orange liquid from the ice bin weep hole on to the deli section of the unit. Found that this is rust coming from the auger motor. Found moisture under the auger cover. Noted the facade was not installed correctly, this could be causing the condensation. Reset facade. Called WPTS (7726740892) and explained what the complaint was. WPTS support asked questions about the cooling issues and the regularity of the occurrences. Customer states the unit could work fine for days then not . It resumes cooling without having to cycle power to the unit. Currently the set temp is 36f and the PRODUCT TEMPERATURE is 38. The customers thermometer is reading over 50f. Customer states they have had premature spoiling of food. WPTS asked me to check the deli board for evidence of moisture because they have seen these boards cause multiple issues. I could see evidence of water in the cavity were this control lies but currently
Near Kingsburg, CA 93631
Jonathan
Job Details:
01/09/2020
WASHER MAYTAG MVWC465HW2
Tested unit found valve not opening replaced tested working to spec ; ordrng 1 W11025984 (valve)
Near Modesto, CA 95355
Cruz
Job Details:
01/09/2020
DRYER WHIRLPOOL WGD8500DW4
"Need more work- cx claims unit will shut off during cycles, ck for codes and found f2e1, motor is over heating and causing unit to shut down, cx claims clothes are still wet when unit shuts off, ordering parts for unit. ; ordrng 1 W11105178 (motor-drve) and 1 W11158453 (cntrl-elec) and 1 WP697772 (blower wheel)"
Near Glendale, CA 91208
Leon
Job Details:
01/09/2020
WINE COOLER WHIRLPOOL WUW35X24DS02
Cx complaint that unit is not working properly.Cx complaint that unit is making beeping noise on and off.Ordering control board.; ordrng 1 W11297357 (display)
Near Modesto, CA 95355
Cruz
Job Details:
01/09/2020
RESIDENTIAL REFR WHIRLPOOL KRMF706EBS01
"Needs more work + found multiple issues with unit, found deli drawer cntrl not working causing door alarm to go off and interior lights to turn off and on intermittently, found ice building up inside freezer compartment at right side freezer gasket is not sealing properly air is seeping though causing ice build up, frozen ice is buildup at ice box adapter, diagnostic test 36 fan box failed, right side door gaskets have rips and is not sealing properly, unit needs multiple parts and authorization as well, ; ordrng 1 W10815686 (dor-fip bl) and 1 W10815700 (dor-fip bl) and 1 W10839793 (nameplate) and 1 W11126056 (adapter) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Modesto, CA 95355
Cruz
Job Details:
01/09/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02
"Needs more work- found leds lights in FF compartment not working, Need to order parts new unit, cooling and temps are ok at the moment, led lights are working in FC compartment. ; ordrng 3 W10908166 (module)s and 1 W11368839 (LED CNTRL ELEC. )"
Near Porterville, CA 93257
Erick
Job Details:
01/09/2020
DRYER ELECTRIC MAYTAG MVWC300BW
Cycled unit and found unit with fill air. Hot cold hot solenoid not opening all the way. Also found weeks suspension causing failure. Both will need to be replaced; ordrng 1 W10780045 (suspension) and 1 WPW10683603 (water inlet valve)
Near Los Angeles, CA 90049
Isidore
Job Details:
01/09/2020
WASHER WHIRLPOOL WFW94HEAW0
"Found door hinge loose door sagging ordering all hinge parts cap WPW10208398(4)11.48, door hinge WPW10208415 71.85 and plate WPW10208419 30.95; ordrng 4 WPW10208398 (cap 11.48)s and 1 WPW10208415 (door hinge71.85) and 1 WPW10208419 (plate 30.94)"
Near Moorpark, CA 93021
Hector Zuleta
Job Details:
01/09/2020
OVEN KITCHENAID KOCE507ESS09
"Customer is complaining of damaged oven door liner assembly. I checked the unit and I damaged liner (See pictures). Ordered Liner (WPW10320793), and Hinges (W10639067) X 2.; ordrng 2 W10639067 (hinge-door)s and 1 WPW10320793 (frame-glas)"
Near Bakersfield, CA 93305
Patrick
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFMOO
"Unit no cool. Amp draw on compressor is good. No Freon in system. Suspecting leak in evap ; rqstng P&A on 1 W10836706 (evaporator), states that autho needed"
Near Clovis, CA 93619
Timothy
Job Details:
01/09/2020
DISHWASHER MAYTAG MDB4949SHZ0
Customer states the unit keeps doing the same thing over and over and does not work well. Checked for faults and ran a service test. 2-1(Stuck key/UI) is the only fault I could find. Iowa s having difficulty in starting the unit then it started as expected . After that it seemed ok but I had only done the same thing multiple times and got different results. A stuck key or UI issue would explain this difficulty.; rqstng P&A on 1 W11395600 (UI)
Near Lemoore, CA 93245
Enrique
Job Details:
01/09/2020
DRYER GENERAL ELECTRIC GFD45ESSMWW
"Inspected GE dryer . Customer concerns , unit makes very loud grinding noise when drum is tumbling . ; ordrng 1 WE12X20395 (idler pulley) and 1 WE16X20393 (blower wheel ctr) and 1 WE3M33 (shaft & bracket ass') and 1 WE3M51 (dryer bearing slide) and 1 WE3M52 (dryer green bearing)"
Near Covina, CA 91722
Stephen
Job Details:
01/09/2020
RANGE - GAS WHIRLPOOL WFG320M0BS3
New development. Found main top has chip on right front side. 2 count job. Allow extra time. Pending authorization.; rqstng P&A on 1 WPW10535710 (MAIN TOP)
Near Bakersfield, CA 93314
Patrick
Job Details:
01/09/2020
MICROWAVE KITCHENAID KCMS2055SSS2
Found the unit having issues with the turntable and fan running with door open. Lower switch is bad. Needs a new one. Calling safety team spoke to Eric. New autho in the notes ; saved tckt
Near Bakersfield, CA 93309
Patrick
Job Details:
01/09/2020
REFRIGERATOR BO KITCHEN AID KRFF507ESS
Found the makin noise in the freezer. Ice hitting fan. It started to defrost. Needs controls. Fan and the freezer led is out ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11089931 (panel-ui) and 1 W11205083 (module)
Near Atwater, CA 95301
Kenneth
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Found unit completely dead. Power to board. Not turning on unit. Unplugged unit and plugged it back in. Booted up and started cooling. Ordering new UI and main control. Rescheduled customer for saturday 12-28-19; ordrng 1 W10843055 (Control) and 1 W10848301 (UI)
Near Thousand Oaks, CA 91320
Aaron
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KRFC300EWH01
Received used gaskets that are split and moldy reordered parts ; ordrng 2 W10830189 (DOOR GASKETS)s
Near Bakersfield, CA 93307
Patrick
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM
Found the right door gasket ripping. Abuse not suspected ; ordrng 1 W10830274 (gasket-fip)
Near Bakersfield, CA 93306
Patrick
Job Details:
01/09/2020
WASHER MAYTAG MVWC565FW1
Found the unit with a motor fault. Checked unit and when it came to spin the motor didn’t operate ; ordrng 1 W11026785 (motor-drve)
Near Ojai, CA 93023
Aaron
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
"The middle rail holder busted , ordered parts ; ordrng 1 WP67001716 (HOOK ) and 1 WPW10671238 (RAIL CENTER )"
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
01/09/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02
Upon arrival the customer rescheduled the call.; schdld next appmnt for 1/3 FRI !
Near Hilmar, CA 95324
Cruz
Job Details:
01/09/2020
WASHER MAYTAG MVWB765FW3
"Needs more work- found codes of LF, F6E3, unit is coming on by itself, water is not coming inside wash basket, cx claims these issues have started last week, need to order parts for unit. ; ordrng 1 W11165546 (valve) and 1 W11195970 (cntrl-elec)"
Near Los Banos, CA 93635
Kenneth
Job Details:
01/09/2020
WASHER MAYTAG MVWB835DW0
Installed gearcase and washplate. Washplate was seized onto shaft had to be broken off. Removed rotor and found rotor seized onto driveshaft. Broke teeth during removal. Ordering new rotor. Rescheduled customer for friday 12-27-19; ordrng 1 W10754161 (Rotor)
Near Oakdale, CA 95361
Lance
Job Details:
01/09/2020
OVEN WHIRLPOOL WMH31017HS2
"Tech line sr# 7726734933Safety sr#7726735224Needs work-fire in microwave cavity, need to replace multiple parts. Capacitor,magnetron,transformer,diode needed for repair, fire inside, all high voltage components required; ordrng 1 W10754299 (MAGNATRON) and 1 W10836753 (TRANSFORMER ) and 1 W10850446 (CAPACITOR ) and 1 W11256462 (DIODE)"
Near El Nido, CA 95317
Kenneth
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW4800BQ1
Found unit not spinning due to off balance load. Found unit bouncing around like a 60s Cadillac. Ordering new suspension. Water valve trickling water inside. Ordering new valve. Found belt slipping on cam. Causing a squeaking ordering cam and belt. Rescheduled customer for saturday 12-28-19; ordrng 1 WPW10683603 (Valve) and 1 W10780045 (Suspension) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)
Near Helendale, CA 92342
Darren
Job Details:
01/09/2020
DISHWASHER LG LDP6797BD
"Power to unit with no stars, ordered board.; ordrng 1 EBR79609805 (LOGIC BOARD )"
Near Covina, CA 91722
Stephen
Job Details:
01/09/2020
RANGE - GAS WHIRLPOOL WFG320M0BS3
New development. Found main top has chip on right front side. 2 count job. Allow extra time. Pending authorization.; rqstng P&A on 1 WPW10535710 (MAIN TOP)
Near Thousand Oaks, CA 91362
Joe
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KRFC604FSS01
Unit will not make ice because ui control board is unresponsive from the electronic control blowing it. Ordering parts. ; ordrng 1 W11099565 (CONTROL) and 1 W11330487 (UI CONTROL)
Near Westlake Village, CA 91361
Joe
Job Details:
01/09/2020
MICOWAVE KITCHEN AID KEMS377GBT0
Will be back in morning.; schdld next appmnt for 12/27 FRI 7 pm
Near Porterville, CA 93257
Erick
Job Details:
01/09/2020
DRIYER HOT POINT HTDX100EMWW
"Found unit with ripped bell and broken pulley on motor. Both will need to be replaced also shaft on timer and knob timer both need to be replaced as they are cracked. You need needs also; ordrng 1 WE12X21574 (drum belt) and 1 WE16X20393 (blower wheel ctr), rqstng P&A on 1 WE17X22215 (dryer motor & pulley)"
Near Ceres, CA 95307
Lance
Job Details:
01/09/2020
WASHER MAYTAG MVWB835DW3
"F1e1 error-Needs work- needs new control board, causing unit not to fill correctly or go into cycle. Need to re route; ordrng 1 W11170706 (CONTROL BOARD)"
Near Ripon, CA 95366
Lance
Job Details:
01/09/2020
WASHER MAYTAG MVWX655DW1
"F7e1,f7e6 errors. Found faulty motor bearing went out, causing major grinding. Also, washplate is stripped. We will need to re route with parts for repair. Motor failure causing strip page of washplate, needs overhaul; ordrng 1 W10752187 (SCREW) and 1 W10902814 (WASHPLATE ) and 1 W10913953 (ACTUATOR) and 1 W11026785 (MOTOR) and 1 W11239857 (BELT)"
Near San Dimas, CA 91773
Andy
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW5000DW1
Needs gearcase and pulley ; ordrng 1 W10721967 (drive pulley)
Near Dinuba, CA 93618
Jonathan
Job Details:
01/09/2020
RANGE MAYTAG MGR6600FZ1
Found f1e0 needs control; ordrng 1 W11323275 (CONTROL)
Near Glendora, CA 91741
Andy
Job Details:
01/09/2020
REFRIGERATOR KITCHENAID KRMF606ESS01
Need to reschedule customer needs to clean; schdld next appmnt for 1/3 FRI !
Near Monterey Park, CA 91754
Francisco
Job Details:
01/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Found FC at 11 degrees and RC at 25 degrees. After testing unit and taking resistance readings on p5 connector found open thermistors. Ordering part to complete repair.Sr#7726736862; ordrng 1 W11043763 (cntrl-elec)
Near Reedley, CA 93654
Jonathan
Job Details:
01/09/2020
RANGE WHIRLPOOL WFG320M0BS3
Found relay on board bad needs board; ordrng 1 W11126814 (cntrl-elec)
Near Lemoore, CA 93245
Enrique
Job Details:
01/09/2020
DISHWASHER KITCHENAID KDTE334GPS0
"Inspected kitchenaid dishwasher . Customer concerns , console ( ui ) keys not responding . Will replace both both controls .; ordrng 1 W11165145 (console)"
Near Bakersfield, CA 93306
Patrick
Job Details:
01/09/2020
REFRIGERATOR GE GSH25JSXNSS
The new compressor didn’t have the relay and electrical wires. Need to reorder ; ordrng 1 WR87X20798 (compressor)
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW4955HW1
"Customer is complaining of washer not finishing the cycle, I ran a diagnostic and I found Control not accepting commands and worn out suspension. Allow (2) counts for this repair.; ordrng 1 W10528947 (drive hub kit) and 1 W11210459 (valve) and 1 W11217817 (suspension) and 1 W11223765 (screw) and 1 W11256105 (cntrl-elec) and 1 W11397111 (WASHPLATE)"
Near San Miguel, CA 93451
Tom
Job Details:
01/09/2020
DRIYER FRIGIDAIRE XEFFRG4120SW
"Found grinding noise during manual rotation, visual inspection shows no debris on Felt Strips or damage to Back Panel or Drum Manifold, attempted reposition of Drum Manifold, no change. Order Drum Manifold and Dryer Repair Kit.Drum Manifold - (5304511394)Pulley - (5304511431)NOTE - PARTS OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 5304511394 (DUCT ASSEMBLY) and 1 5304511431 (PULLEY)"
Near Paso Robles, CA 93446
Tom
Job Details:
01/09/2020
DRYER WHIRLPOOL WGD4815EW2
"Ran unit, customer states that Timer is not always progressing, tech confirms, will stop rotation in any cycle intermittently. Flame intermittent, air flow confirmed at exhaust, order Timer, and an Ignitor.Timer - (WPW10185981)Ignitor - (W10823508); ordrng 1 W10823508 (IGNITOR) and 1 WPW10185981 (TIMER)"
Near Fresno, CA 93710
Irvin
Job Details:
01/09/2020
WASHER AMANA NTW4516FW1
S225EQUnit has a failed gearcase. Noisy during spin. LOUD. SUSPENSION weak. ; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 W11255272 (gearcase)
Near Clovis, CA 93612
Irvin
Job Details:
01/09/2020
MICROWAVE OVEN FRIGIDAIRE FGMO226NUFA
Button on the display is not actuating door. Replacing assembly. ; ordrng 1 5304519321 (CONSOLE)
Near Fresno, CA 93727
Irvin
Job Details:
01/09/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5
Cx says the ice maker is not operating properly. The ice maker will not cycle. Replacing the ice maker. ; ordrng 1 242094804 (SAFETY THERMOSTAT ) and 1 243297609 (ICE MAKER)
Near Fresno, CA 93703
Irvin
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW7500GC2
Installed control. Display returned and function. The unit has a failed lock. Replacing the lock. ; ordrng 1 W10861642 (latch)
Near Fresno, CA 93704
Irvin
Job Details:
01/09/2020
MICROWAVE KITCHENAID KMBP100ESS01
Right side actuator is not pushing in. The door is not closing. Right side is the issue. ; ordrng 1 W11033422 (interlock)
Near Baywood-Los Osos, CA 93402
George
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW5000DW2
Found washer not powering up found bad control board and drain pump ok to order.; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec)
Near Burbank, CA 91505
Leon
Job Details:
01/09/2020
OVEN IKEA IGS900DS05
Cx complaint that control board is getting hot when oven is on.Called Whirlpool Tech Line Support Spoke to Dave He said Unit is operating properly File number is 7726737543Cx complaint that unit has a bad console cover.; ordrng 1 WPW10318550 (panl-cntrl)
Near Los Angeles, CA 91606
Leon
Job Details:
01/09/2020
OVEN AMANA AGR5330BAW3
Arrived but missing the parts.Spoke to Sherrimy Cx is aware to reschedule the job ; saved tckt
Near Sanger, CA 93657
Jonathan
Job Details:
01/09/2020
RANGE WHIRLPOOL WFG550S0HZ0
Unit needs control parts wasn’t ordered stopped by anyways ; ordrng 1 W11258611 (cntrl-elec)
Near Madera, CA 93636
Kenneth
Job Details:
01/09/2020
WASHER MAYTAG MHW5630HC0
Found unit leaking out front. Found bellows clamp stretched not keep bellows secure. Ordering new clamp. Also found unit with a lid lock failure due to latch issues. Ordering new latch. Rescheduled customer for saturday 12-28-19; ordrng 1 W11266654 (Clamp) and 1 W11316250 (Latch)
Near Nipomo, CA 93444
George
Job Details:
01/09/2020
DRYER MAYTAG MGDC465HW0
Found dryer just humming not turning found bad motor. Need to replace motor and blower wheel ok to order parts.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Simi Valley, CA 93065
Danny
Job Details:
01/09/2020
WASHER WHIRLPOOL WDT720PADM2
Stuck key error And F9e1Test unit and unit is not washing the dishes found stuck key error and unit fills with water but no wash cycle starting Found faulty gearcase and keypad Need to order parts and rs call ; ordrng 1 W10815487 (panel-cntl) and 1 WPW10671941 (pump&motor)
Near Santa Maria, CA 93458
George
Job Details:
01/09/2020
RANGE WHIRLPOOL WEG750H0HZ0
Found range 2left burners leaking gas and panel display flickering ok to order parts.; ordrng 1 W10862591 (manifold) and 1 W11121923 (burnr-head) and 1 W11339755 (PANEL)
Near Santa Maria, CA 93454
George
Job Details:
01/09/2020
DRYER MAYTAG MGDB835DW4
Found dryer making scrape sound wen turning need to replace blower wheel and cover ok to order.; ordrng 1 W10868675 (seal) and 1 WP697772 (blower wheel)
Near Paso Robles, CA 93446
Tom
Job Details:
01/09/2020
WASHER WHIRLPOOL MVWB766FW1
"Entered diagnostics, found error code F0E3. Informed customer of load limitations with weight and Off Balance Loads. Ran diagnostic tests, reprogrammed unit, cleared Air Pressure Hose, manually checked Suspension, found Suspension weak, visual inspection shows nothing wrong with Ball Bearings or Cups, order Suspension. No damage to unit or home from tech, job complete.Suspension - (W11130359)NOTE - NO ETA ON PART, CANNOT ACCESS PART AVAILABILITY INFO, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11130359 (SUSPENSION)"
Near Bakersfield, CA 93314
Raymond
Job Details:
01/09/2020
DRIYER ELECTROLUX EFMG617STT
Upon arrival cx states unit does not start. You can program cycle but when pressing start button you get an audible beep. Control not locked. Tested door switch door switch fine. Unit needs UI and main Board.; ordrng 1 AP6030118 (UI )
Near Bakersfield, CA 93307
Raymond
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW5000DW0
"Upon arrival cx states unit makes a squeal sound when spinning and then unit stopped spinning. Found gearcase leaking oil making the gears grind. Motor and belt contaminated with oil. Needs gearcase, motor and splotch.; ordrng 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt)"
Near Bakersfield, CA 93308
Raymond
Job Details:
01/09/2020
COOK TOP KITCHENAID KICU509XSS00
Upon arrival cx states unit popped then stopped working. Inspected and found shorted module. Could not get autho in time in home. Part approved. ; saved tckt
Near Bakersfield, CA 93311
Randy
Job Details:
01/09/2020
WASHER WHIRLPOOL WTW7340XW2
"Found leaking. Ran diagnostics found leaking at dispense. Needs new dispensers, and ring tub. Service call 115WPW10187307 70.27 dispenser. WPW10172154 60.24 dispenser detergent WPW10309696 79.21ring tub. plus tax Labor 100Collecting service call today 115.00 434.77 cx approves scheduled for Thursday. 319.77 on return. ; ordrng 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser) and 1 WPW10309696 (ring-tub)"
Near Fillmore, CA 93015
Aaron
Job Details:
01/09/2020
DRYER WHIRLPOOL WED7500GW0
Ordered housing customer complaint clothes catching on the grill housing ordered parts; ordrng 1 W11086603 (GRILL) and 1 W11129408 (GRILL INNER ) and 2 WP3387223 (ELECTRODE )s and 1 WPW10298258 (HARNESS )