Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
06/29/2020
FREEZER MAYTAG MZF34X20DW03
Customer stated that unit stopped cooling. Found unit cooling but not freezing. Ordering control box not in stock.; ordrng 1 W11253258 (contrl-box)
Near Camarillo, CA 93010
Joe
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW5000DW2
Unit would not by drain water. Found units actuator would not shift into working position. Replaced actuator and unit began to function as designed. Job complete.
Near Fontana, CA 92335
Tyler
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW4855HW1
Customer stated that the unit was running after cycle was done. Found unit was in suds lock from too much detergent. Cleared suds lock. Calibrated machine and cycle tested. Found motor slipping. Ordering motor not in stock.; ordrng 1 W10832724 (drive motor)
Near Upland, CA 91786
Tyler
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Customer stated that the ice diapenaer is not working. Found failed auger motor. Removed and replaced motor tested all works good at this time.
Near Bakersfield, CA 93314
Erick
Job Details:
06/29/2020
COOKTOP WHIRLPOOL W3CG3014XS02
Cycled unit and found unit with light orange flame on all burners. Will need to replace regulator to ensure proper airflow and gas. ; ordrng 1 W11170853 (regulator)
Near Montclair, CA 91763
Tyler
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Customer stated that the ice maker is not working. Found E5 error code. Cycled ice maker ice maker passed and filled. Possible bad thermistor.on ice maker. Removed and replaced ice maker tested all works good at this time.
Near Bakersfield, CA 93312
Erick
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ
"Broken harness at ice maker causing failure, unit will need new ice maker assembly with harness; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker)"
Near Claremont, CA 91711
Tyler
Job Details:
06/29/2020
DISHWASHER MAYTAG MDB4949SHZ1
Customer stated that the unit is not filling with water. Removed and replaced valve and main control tested all works good at this time.
Near Upland, CA 91786
Tyler
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL MSD2456GEW
Customer stated that the refer door isn�t closing all the way. Removed and replaced closer pieces in stock tested all works good at this time.
Near Upland, CA 91786
Tyler
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Customer stated that the fill line to the ice maker is leaking. Ordering ice maker fill line and fill valve tested all works good at this time no leaks.
Near Victorville, CA 92395
Cesar
Job Details:
06/29/2020
RANGE WHIRLPOOL WFG320M0BS3
Failed control has 120v at connector unit will not come on. ; ordrng 1 W11126814 (cntrl-elec)
Near Upland, CA 91784
Tyler
Job Details:
06/29/2020
MICROWAVE AMANA AMV2307PFS2
Customer stated that the unit is sparking in the left sometimes and fan is making noise. Heated cup of water a few times could not verify spark. Called safety team to document. Fan not covered customer is responsible for fan repair. File number 7728107994.
Near Ripon, CA 95366
William
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW9620HC0
"Need time to run call & tech support. Please allow time to trouble shoot unit , called WP TL Have no diagnosis."
Near Fontana, CA 92335
Tyler
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW8000DW5
Customer stated that the unit is not draining. Found error code for long drain. Found pump jammed. Removed and replaced drain pump. Tested all works good at this time.; used 1 W10876600 (PUMP-WATER) from stock
Near Fontana, CA 92336
Tyler
Job Details:
06/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
Customer stated that console is resetting itself. Removed and replaced console tested all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
06/29/2020
WASHER MAYTAG MVWB835DC3
Customer stated that the unit is not turning on. Found voltage to control but no power at the console. Removed and replaced main control and console tested all works good at this time.
Near Manteca, CA 95337
William
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01
"Found no water in ice maker, Tested ice maker, found ice maker functioning as designed, ordered spacer for left door. Installed temp spacer for door switch. Ordered spacer for door, main control, door switch.; ordrng 1 2177331 (plastic-sq) and 1 W11043763 (cntrl-elec) and 1 W11396033 (SWITCH)"
Near Fontana, CA 92336
Tyler
Job Details:
06/29/2020
WASHER WHIRLPOOL MVWB835DC4
Customer stated that unit is making noise during the cycle. Checked for error codes no codes. Found debris in the pump causing noise. Cycle tested unit on spin cycle and found suspension loose. Removed and replaced suspension tested all works good at this time.
Near Santa Clarita, CA 91355
Raymond
Job Details:
06/29/2020
REFIRGERATOR JENN-AIR JFX2897DRP00
"Upon arrival cx states unit stops cooling intermittently, measured temps and found temps at 38 and 0. Need data loggers. "
Near Bakersfield, CA 93309
James
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW5000DW2
"Gear case defective, replaced gear case and tested Tested ok"
Near Santa Clarita, CA 91354
Raymond
Job Details:
06/29/2020
DRYER MAYTAG MGDC300XW1
"Upon arrival cx states pulley is off from motor, found drive motor pulley sheared. Needs pulley and repair kit, cx declined repair kit, only wats lulley installed. ; ordrng 1 WP8066184 (pulley-mtr)"
Near Bakersfield, CA 93313
James
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Ice maker not cycling, replaced ice maker and tested Tested ok"
Near Victorville, CA 92395
Cesar
Job Details:
06/29/2020
DRYER WHIRLPOOL WGD4815EW2
Customer instruct on venting function and use unit tested good
Near Victorville, CA 92394
Cesar
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDF320PADB2
Replaced drain pump all checked good
Near Madera, CA 93638
Kenneth
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Found unit not cooling. Frosted iver evap. Not defrosting. Ui missing lights. And diffuser not opening and closing properly. Ordering UI. Main board and diffuser. ; ordrng 1 W11317276 (Diffuser) and 1 W11214887 (UI) and 1 W11174836 (Control)
Near Cayucos, CA 93430
George
Job Details:
06/29/2020
REFIRGERATOR WHIRLPOOL WRT314TFDW00
Found refrigerator evaporator bearing wen out and cover warp ok to order parts.; ordrng 1 W10573325 (cover-evap) and 1 WP2315539 (motor-evap)
Near Apple Valley, CA 92308
Cesar
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW75HEFW0
Replaced switch tested good
Near Glendale, CA 91214
Leon
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KBFO42FTX05
Cx states that unit is not working properly.After running diagnostic check find that unit is not producing ice and ice frosting on the freezer door and ice bucket. Called Whirlpool Tech Line Support Spoke to LeonExplained the situation Get suggested to order following parts S.R. # 7727834754; ordrng 1 2316895 (icemaker) and 1 WP2307650 (valve-inlt) and 1 WPW10192907 (gasket-fip)
Near Bakersfield, CA 93311
James
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW92HEFC0
Found arm that connects disp motor to disp assembly popped off motor. Reinstalled arm and tested Tested ok
Near Shafter, CA 93263
James
Job Details:
06/29/2020
RANGE AMANA ACR4303MFW4
Cox stated that unit would turn off during heating. Tested unit and burners are acting as intended per service pointer W11354284B. Customer needs to use heavier pans to keep button depressed. Cox stated that unit isn�t working properly. Ordering coil kit. Will return when parts arrive. ; ordrng 1 W11371990 (COIL KIT)
Near Parlier, CA 93648
Jonathan
Job Details:
06/29/2020
ICEMAKER WHIRLPOOL WRS321SDHZ01
Tested unit cycled ICEMAKER valve not opening replaced tested working to spec
Near Modesto, CA 95358
Cruz
Job Details:
06/29/2020
DRYER MAYTAG MED8200FC2
"Need more work - found water leaking from valve when unit is in any cycle, cx has a video of water leaking underneath, ordering parts for unit. ; ordrng 1 W11216837 (valve) and 1 W11230609 (nozzle)"
Near Pismo Beach, CA 93449
George
Job Details:
06/29/2020
OVEN KITCHENAID KOSE500ESS03
Found bad display and fuse ok to order parts.; ordrng 1 W11093241 (panl-cntrl) and 1 W11204568 (fuse-thrml)
Near Ripon, CA 95366
William
Job Details:
06/29/2020
DRYER MAYTAG MEDC465HW0
"Removed back panel, tested element for shorts, ran dryer cycle while having amp probe monitor current draw, current draw from unit normal 20.9 Amps, found normal current draw,found no problems with unit, instructed cx to have breakers serviced."
Near Fresno, CA 93722
Irvin
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW7500GW0
"Cx says the unit is not filling properly. Found the fill valve cold not opening. Replaced valve, water. All ops normal."
Near El Monte, CA 91733
Andy
Job Details:
06/29/2020
RESIDENTIAL REFR WHIRLPOOL WRS571CIHZ00
"Not dispensing ice, found main control board bad, replaced control board tested unit working properly"
Near Santa Clarita, CA 91387
Raymond
Job Details:
06/29/2020
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04
"Installed heat probe, cleared drain line, tested, unit functions as designed, if unit continues to freeze on bottom of liner cx will need to defrost unit for 24 hours and let unit regulate before dispatching for recall."
Near Visalia, CA 93277
Frank
Job Details:
06/29/2020
DISHWASHER KITCHENAID KDFE104HPS0
" Performed diagnostics Found no water pumping in just a tiny bit of water sprinkling then not drainsWill order heat pump and drain and spray arm; ordrng 1 W10872845 (filter) and 1 W10876537 (drain pump) and 1 W11085683 (pump&motor) and 1 W11101428 (arm-spray)"
Near Santa Clarita, CA 91351
Raymond
Job Details:
06/29/2020
WASHER MAYTAG MVWB835DW0
"Upon arrival cx states unit is bouncing, found weak suspension. Replaced and tested, unit functions as designed."
Near Glendale, CA 91203
Leon
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Cx states that unit is not working properly.After running diagnostic check find that unit is not producing ice on both compartments Called Whirlpool Tech Line Support Spoke to TJExplained the situation Get suggested to order following parts S.R. # 7727458094 ; ordrng 1 W10687090 (cntrl-elec) and 1 W10726788 (valve) and 1 W10853039 (valve) and 1 W10853040 (valve) and 1 W10888845 (icemaker) and 1 W10888881 (icemaker)
Near San Bernardino, CA 92404
Rod
Job Details:
06/29/2020
OVEN JENN-AIR PRG4810NP
Knobs missing burner in oven pops and sputters R/frt surf burner valve and left /frt burner valve need replacing and oven knob and insert neededParts to repair this product were NLA.
Near Paso Robles, CA 93446
Tom
Job Details:
06/29/2020
REFRIGERATOR BO KITCHEN AID KRMF706ESS00
"Installed Control Board and Gasket, Gasket check okay, Control Board now allows entry into diagnostics, but certain components can not be activated, diagnostics still shows blank on certain components. Part failure, reorder Control Board, order Power Supply Board and UI to have on hand. Tech will return with LED Board./Control Board - (WPW10675033)Power Supply Board - (WPW10624574)User Interface - (W11330971); ordrng 1 W11330971 (CNTRL-ELEC) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Near Lompoc, CA 93436
Andrew
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Cx stated unit not dispensing ice and ice bin stuck. Found ice bin over filled and causing ice bin to stick. Found faulty leaking water valve. Removed and replaced valve. Tested ok. Removed bin and cleared stuck ice
Near Madera, CA 93638
Kenneth
Job Details:
06/29/2020
DISHWASHER AMANA ADB1400AGW1
Cystoner ckncerned anout drying. Tested unit. No error codes. Ran diagnostics and found heater turning on. Informed customer of lower wattage heater. And infkrmed them these newer dishwasher dont dry like the old dishwashers. Customer has rinse aid. Informed custiner drying will get better iver the corse of 30 washes. But that dishes and plastics may still be wet at end cycle.
Near Baywood-Los Osos, CA 93402
George
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Found refrigerator frosting in freezer on left side reposition door making good seal complete no dents or dings cause by tech.
Near Santa Paula, CA 93060
Aaron
Job Details:
06/29/2020
REFRIGERATOR AMANA ASD2575BRW01
"Clogged drain line iced over , customer is going to defrost unit so I can clear and replace the drain line; ordrng 1 W10153550 (extension)"
Near Los Angeles, CA 91604
John
Job Details:
06/29/2020
KITCHEN WHIRLPOOL WFG505M0BS3
"The burner was not lighting. Cleaned off excess of ceramic. But had to ordered a new burner cap. Installed new cap, The burner tested good at this time."
Near Tracy, CA 95376
William
Job Details:
06/29/2020
RANGE WHIRLPOOL WEE510S0FV2
"Adjusted lower bracket to installed bottom warmer drawer, lower tray functioning as designed."
Near Bakersfield, CA 93314
Chase
Job Details:
06/29/2020
OVEN KITCHEN AID KOSE500ESS04
Unit taking extremely long time to reach desired temp. Called tech line spoke with Robert. Per WPL purchase date of 6/19/19. Robert advised me to check and make sure all elements are coming on. All elements are testing fine. Instructed to change out appliance manager board. SR# 7728179037; ordrng 1 W11179310 (CNTRL )
Near Bakersfield, CA 93308
Jim
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS537SIAM00
The compressor that was replaced was the incorrect compressor. I happen to have a compressor on my truck and I use that one. Unit tested OK
Near Los Angeles, CA 91604
John
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW75HEFW0
"F9E1,F8E3,F5E2,F3E1, codes. Secured And clean the pressure switch tubing. It was plugged up with lint in the filter. Also cleaned out the drain screen the washer tested good."
Near Paso Robles, CA 93446
Tom
Job Details:
06/29/2020
REFRIGERATOR KITCHEN AID KFXL25RYMS0
"Upon arrival, found unit powering on and shutting down every few seconds. Unable to detect which board is shutting down unit, assuming Control Board. Replace Control Board and Power Supply Board.; ordrng 1 WPW10226427 (cntrl-elec) and 1 WPW10404689 (cntrl-elec)"
Near Paso Robles, CA 93446
Tom
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Road to customers house closed, unable to reach customer, tech will return with Valve and IM, reschedule customer on part and time availability."
Near Los Angeles, CA 91604
John
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
The wire to the door switch Broke. Repair the wire The wire going to the door switch. The dishwasher tested good. No faults or error code.
Near Atascadero, CA 93422
Tom
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
"Visual inspection shows ice and frost build up on RC Evap. Customer will contact Whirlpool about possible assistance./Entered diagnostics, Evap Fan not functional, Thermostat not responding, Damper Door functional, Pantry UI not fully displaying. All other components functional, replace RC Evap Fan, RC Thermostat, and Pantry UI./Wire Harness - (WPW10277799)Fan Motor - (W10633627)Pantry UI - (WPW10565995; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 1 WPW10565995 (cntrl-elec)"
Near Hesperia, CA 92344
Cesar
Job Details:
06/29/2020
WASHER MAYTAG MVWB865GW0
"Tested unit could hear unusually loud noises coming from stator rotor area. Went to remove stator to look inside and found bolt that holds stator was not there, found bold laying under the unit on the floor. Installed bolt securing rotor and all tested good"
Near Modesto, CA 95355
Lance
Job Details:
06/29/2020
OVEN JENN-AIR JMW2427DS02
"Tech line sr#7728178654Customer complaint of when microwave set to convert bake, hot air coming from lower air dam causing oven door handle to get hot. Installation checked ok, and unit is working as designed. Unit is spec metal 151df is standard temperature to heat handle to these temperature. Customer to reach out to jenn air regarding this"
Near Atascadero, CA 93422
Tom
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
"Deiced unit, installed Wire Harness, ran diagnostic tests, all components functional except for Auger Motor, no dispensing ice. Customer requests Auger Motor to be ordered and installed, not a part of this repair request./Auger Motor - (W10822606; ordrng 1 W10822606 (motor)"
Near Atascadero, CA 93422
Tom
Job Details:
06/29/2020
DRYER WHIRLPOOL MGD6630HC0
"Customer unavailable due to arrival time, rescheduled for morning appointment at next available day. Tech will return with Wire Harness, will call Techline to document"
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
06/29/2020
WASHER MAYTAG MVWB965HW1
"Replaced: Hose (W10622692), Hose (W10702876), Hose (W10804012), Hose (W11244231) and Hose (W11246418). Tested for leaks. Tested ok."
Near Bakersfield, CA 93312
Erick
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Cycled unit and found unit with frozen switch causing light not to function in freezer. Defrosted switch and reconnected wiring harness. Freezer light is now working.Tested thermistor is and they passed all test. Tested damper door and fan and doors closing and opening. Informed customer on how to properly use veggie and deli drawers with air controllers. Unit passed all tests were no errors at the time of service. Job complete
Near Paso Robles, CA 93446
Tom
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
"Installed both Tubes, and used all fittings to connect lines that had damage, ran all water valves, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Near Paso Robles, CA 93446
Tom
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW8620HC2
"Installed Control Board and User Interface, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Near Pasadena, CA 91107
Francisco
Job Details:
06/29/2020
WASHER WHIRLPOOL WGT4027HW0
Ordering parts to complete repair pleasers Wednesday ; ordrng 1 W11158830 (capacitor) and 1 W11417071 (HARNESS)
Near Camarillo, CA 93012
Joe
Job Details:
06/29/2020
M/W OTR KITCHENAID KMLS311HSS6
Unit needs interlocks ; ordrng 1 W11244495 (interlock)
Near Thousand Oaks, CA 91320
Joe
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
Unit needs heater; ordrng 1 W10703867 (heater)
Near Bakersfield, CA 93308
Jim
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL MFX2876DRM02
I put the unit into an eight hour defrost cycle.
Near Bakersfield, CA 93309
James
Job Details:
06/29/2020
MICROWAVE OVEN WHIRLPOOL WMC50522HZ0
No parts are available for this unit I will call customer tomorrow ; schdld next appmnt for 6/26 FRI !
Near Rancho Cucamonga, CA 91730
Jaime
Job Details:
06/29/2020
DRYER - GAS MAYTAG MGDB765FW0
"Found unit rattling. Took unit apart, and adjusted and tighten all around the manifold and housing. Dryer ok"
Near Camarillo, CA 93010
Joe
Job Details:
06/29/2020
DRYER WHIRLPOOL WGD5000DW3
Dryer will not turn on. Found belt has fallen off pulley. Installed belt and unit began to function as designed.
Near Bakersfield, CA 93311
Jim
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL 601R
Replaced light switch
Near Los Angeles, CA 90039
John
Job Details:
06/25/2020
WASHER AMANA NTW4516FW3
"The washer was unplugged upon arrival, the water was shut off also. Cleared the control through the test mode. No codes. Restarted the washer, tested good for me. Everything OK underneath where the motor is. Ordering the main control. Due to it may be stalling; ordrng 1 W11170317 (cntrl-elec)"
Near Montebello, CA 90640
Francisco
Job Details:
06/25/2020
WASHER WHIRLPOOL WTW5000DW3
Chen it found error code f0 e5. Unit starts locks and unlocks repeatedly. Or departs to complete please RS upon part arrival. One part seems to be psp.; ordrng 1 W11307244 (latch) and 1 W11417466 (CONTROL)
Near Monrovia, CA 91016
Francisco
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL MDB4949SHZ
"Checked u it found error codes 6-4/8-2. Tested float switch it is working ok. Ordering parts for drain circuit error as cx states it is an intermittent problem. RS as soon as parts arrive.; ordrng 1 W10348269 (pump,dran) and 1 W11168783 (cntrl-elec)"
Near Pasadena, CA 91101
Francisco
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Checked unit found ice dispenser chute opening but auger motor not engaging. Checked voltage found no voltage. Performed continuity test on wires going to auger motor found broken gray/org wire. Unit needs new door due to harness being broken.; rqstng P&A on 1 LW11202405 (dor-fip)
Near Altadena, CA 91001
Francisco
Job Details:
06/25/2020
DISHWASHER KITCHENAID KDFE104DWH
Checked unit found some grainy gunk and residue on spray arms and tube. Unable to unclogged ordering spray arms and tube.; ordrng 1 W10340745 (tube-feed) and 1 W10406822 (arm-spray) and 1 W10448645 (arm-spray)
Near Fontana, CA 92336
Kevin
Job Details:
06/25/2020
OVEN WHIRLPOOL WOD51EC0HS01
Upper cooling fan working on high speed but not on low speed. Lower cooling fan is working on high and low in diagnostic. Failed upper cooling fan. Ordering part. Allow 1hr for repair. ; ordrng 1 W11248652 (blower)
Near Riverside, CA 92504
Kevin
Job Details:
06/25/2020
MICROWAVE/OVEN JENN-AIR JMW2430DS03
Unit turning oven light off and on. Turntable is intermittently working. Failed user interface causing issues. Ordering interface. ; ordrng 1 W10887855 (panl-cntrl)
Near Visalia, CA 93291
Chase
Job Details:
06/25/2020
DISHWASHER MAYTAG MDB8989SHZ0
Replaced sump assembly and latch. Tested unit and unit would still not go into spinning cycle. Called into WPL tech line spoke with Bryan. Took voltage check to board. When changing motor blew fuse on board. Told to replace board and order another motor. Ordering parts for repair. Was not able to get an SR number due to there system having problems they could not document. ; ordrng 1 W11225084 (CNTRL) and 1 Wpw10591570 (PUMP&MOTOR)
Near Los Angeles, CA 91325
Antonio
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
Replaced pump and sump assembly and tested. Working ok.
Near Ontario, CA 91764
Tyler
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04
Customer stated that the lights are not coming on. Replaced led lights. Found freezer rocker switch is bad. Ordering switch not in stock.; ordrng 1 WP2321285 (switch)
Near Los Angeles, CA 91311
Antonio
Job Details:
06/25/2020
RANGE WHIRLPOOL WEE750H0HZ1
Unit was in demo mode. Took out of demo mode and set clock. Tested unit. Working ok.
Near Los Angeles, CA 91326
Antonio
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
Replaced housing and leveled unit. Working ok.
Near Los Angeles, CA 90041
John
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
"I had an E2 error code on the new icemaker, called Whirlpool tech line, they told me to unplug the refrigerator and reset the error code.. This didn’t work, and I harvest the icemaker so it will cycle. Tested good at this time."
Near Turlock, CA 95380
Cruz
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02
"File # 7728140718 from whirlpool tech line said to replace the panel ui, separator, ice container, cubes and crushed ice are dispensing opposite, sometimes ice will come onto to the floor by itself, cx had pictures on there phone, cooling and temps are working fine at this time, ordering parts per tech line. ; ordrng 1 W11184112 (cntrl-elec) and 1 W11185686 (ice-contnr) and 1 WPW10353552 (separator)"
Near Glendale, CA 91205
John
Job Details:
06/25/2020
WASHER WHIRLPOOL LTG6234DQ1
"Wires, plastic and foam has burned, melted and caused damage and major smell. The smell will never come out. Suggested that they get a new washer dryer system ."
Near Los Angeles, CA 90039
John
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Spoke with whirlpool technician Kathy. The refrigerator has cracks in the liner on the left and right hand side. I was not able to get a SR number at this time due to their system being down. It appears that will Paul be replacing this
Near Waterford, CA 95386
Cruz
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00
"File # 7728143007 KJ from whirlpool tech line said replace the right side gasket due to bottom ear on gasket is torn that is causing air to seep out, ice maker is only producing ice cubes every other day slow ice production, ff led light are dim and are flickering, ordering parts for unit. ; ordrng 1 W10830277 (gasket-fip) and 1 W11043011 (module) and 1 W11043011 (module)"
Near Los Angeles, CA 91601
John
Job Details:
06/25/2020
WASHER WHIRLPOOL WFW9150WW01
The washer would not start. Drain the water out of the wash machine and clean the sump and filter. The drain pump tested good. Re started the washer and tested good.
Near Los Angeles, CA 90022
Francisco
Job Details:
06/25/2020
REFRIGERATOR MAYTAG MRT711SMFZ00
"Checked unit found unit not cooling at all. Compressor was off. Removed cover and found red live wire loose at relay starter connector. Removed connector and re did terminal, unit now checks ok. Cx inquired about replacement. Referred her back to dealer since she stated they said they would replace it."
Near Modesto, CA 95355
Cruz
Job Details:
06/25/2020
REFRIGERATOR MAYTAG MSF25D4MDM02
"Need more work- multiple issues- freezing food drinks, veggies inside ff compartment damper is stuck open, weak evap fan causing low air flow, condensation inside crisper, only issues with unit. ; ordrng 1 4389144 (motor,evap.fan) and 1 W10899382 (diffuser) and 1 W11034364 (panel-ui)"
Near Modesto, CA 95355
Cruz
Job Details:
06/25/2020
WASHER MAYTAG MVWC565FW1
Needs more work - found latch to clicking and strike is stuck in latch. Only problem with unit. Ordering parts for unit. ; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)
Near Monrovia, CA 91016
Francisco
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Checked unit found gap on fc gasket towards top middle section. Removed frost with steam gun and heat treated gasket, unit now checks ok."
Near San Gabriel, CA 91775
Francisco
Job Details:
06/25/2020
OVEN MAYTAG MGS8800FZ0
"Cx stated unit is not hot enough. Entered diagnostics found no errors. Accessed control and removed p10 connector checked resistance at p10 3-4 at room temp sensor readin 1090 k ohms which is within specs. Ran bake cycle at 350 took hi and lows 358-336/362-331/357-328 divided by 6 avg of 345.3 f Noticed heat escaping through sides, found oven door not installed properly. Removed door and re installed, asked cx to test oven out and report any issues."
Near Madera, CA 93637
Kenneth
Job Details:
06/25/2020
RANGE - GAS WHIRLPOOL WFG550S0HV1
F2E1 error code indicating shorted keypad. Unitnwill turn in and off randomly by itself. While say hot in screen and have door locked. Custiner lost food and has burnt knobs. Ordering new control and three knobs. Ordering spark module and burner head to better gas ignition to burner top. Did not reacheduke due to part availability ; ordrng 1 W11258611 (Control) and 3 W11239985 (Knob)s and 1 WPW10515455 (Burner head) and 1 WPW10475149 (Spark module)
Near San Marino, CA 91108
Francisco
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KSSS48QHX00
"Checked unit found fc at 19 degrees, not a full frost pattern on unit/ compressor and fans are running. Informed cx this is a sealed system issue. Also informed him that it would need to be fully rebuilt to avoid further issues. Clarify to cx I do not have the time to sit there and wait for him to sort out anything with another company or service provider as I am not involved in no way,shape or form with them."
Near Merced, CA 95341
Kenneth
Job Details:
06/25/2020
REFRIGERATOR MAYTAG MFW2055FRZ00
Not cooling properly in fridge. Damper door not opening properly. Ordrring new damper. Reschrduled customer for thursday 6-25-20; ordrng 1 W11087463 (Damper)
Near South Pasadena, CA 91030
Francisco
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
"Not a recall/ different issue.Checked unit found bail arm arm coming off ice maker very easy. Removed and replaced ice maker re installed arm, unit now checks ok.; used 1 4317943 (ICEMAKER) from stock"
Near Fontana, CA 92336
Kevin
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL MFI2568AEW
unit not cooling in RC. I arrived and found evaporator fan motor not running. I removed cover at main control and tested for voltage out of board to evaporator fan. No voltage coming from main control. Needs new board. Customer declined at this time.
Near Upland, CA 91786
Tyler
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL MSD2456GEW
"Customer stated that the refer door isn’t closing all the way. Ordering closer pieces in stock.; ordrng 1 61003647 (closer,door (natural) and 1 WP61003174 (pin- lower) and 1 WP61005724 (closer- do)"