Near Coarsegold, CA 93614
Kenneth
Job Details:
01/15/2020
DRYER WHIRLPOOL WED7500GW0
Installed foam seal around lint screen and tested unit. Unit is now working properly. Customer approves function at this time.
Near Avila Beach, CA 93424
George
Job Details:
01/15/2020
REFRIGERATOR KITCHENAID KBFS25ECMS00
Found refrigerator freezer right side bracket not retracting need to replace ok to order part.; ordrng 1 WPW10284685 (bracket)
Near Bakersfield, CA 93307
Patrick
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01
"Not accurate temps inside. Intermittent issue. Sometimes colder then should be, other times warmer then should. Fan and damper working. ; rqstng P&A on 1 W10884720 (harns-wire)"
Near Manteca, CA 95337
William
Job Details:
01/15/2020
WASHER MAYTAG MVWB766FW1
"F0E4, F6E2, F3E2, found hot & cold reversed, reinstalled waterlines correctly, ran self diagnostics , failed latch test, found no latch functions, replace main control board , ordered latch assembly for unit; ordrng 1 W10810403 (lid lock assy)"
Near El Monte, CA 91732
Andy
Job Details:
01/15/2020
WASHER WHIRLPOOL MVWX655DW1
Needs control CB41/2; ordrng 1 W11116592 (cntrl-elec)
Near Thousand Oaks, CA 91360
Aaron
Job Details:
01/15/2020
REFRIGERATOR KITCHENAID KRFC300ESS01
"Checked the unit looks like the evap fan motor is frozen up and also looks like door was open in the freezer a while and freezer compartment as a result froze up , ordered parts to correct the issue customer is going to defrost the unit as well , ordered parts to correct issue ; ordrng 1 W10911102 (harns-wire) and 1 W11024089 (motor-evap) and 1 WPW10317076 (cntrl-elec)"
Near Thousand Oaks, CA 91360
Aaron
Job Details:
01/15/2020
DISHWASHER MAYTAG MDB4949SHZ0
"Checked the unit , fills but the pump and motor asm is frozen up , ordered new pump asm ; ordrng 1 WPW10591570 (pump&motor)"
Near Los Angeles, CA 91342
Raymond
Job Details:
01/15/2020
DRYER WHIRLPOOL WGD5000DW3
Upon arrival unit not heating. Found regulator not opening. Needs gas burner.; ordrng 1 W10823508 (burner-gas)
Near Fresno, CA 93726
Irvin
Job Details:
01/15/2020
RANGE WHIRLPOOL KFED500ESS03
Wrong trim color. ; ordrng 1 W10687991 (cooktop)
Near Denair, CA 95316
Cruz
Job Details:
01/15/2020
WASHER MAYTAG MVWB835DW2
"cx declined service"
Near Bakersfield, CA 93308
Jim
Job Details:
01/15/2020
WASHER MAYTAG MHW8630HC0
F0E2 over sudsing. ; ordrng 1 W11316271 (motor-pump)
Near Bakersfield, CA 93311
Jim
Job Details:
01/15/2020
REFRIGERATOR KITCHEN AID KRFC704FSS02
Heater clear but water valve is not working; ordrng 1 W11194380 (valve)
Near Turlock, CA 95380
Lance
Job Details:
01/15/2020
WASHER WHIRLPOOL WTW8040DW4
"Lid is faulty top left corner and is preventing the lid from closing properly and door locking. This will need a new Lid assembly which will fix this issue, we will re route with parts; ordrng 1 W11101059 (lid) and 4 WPW10078270 (screw)s"
Near Ceres, CA 95307
Lance
Job Details:
01/15/2020
DRYER MAYTAG MEDB835DW3
"F3e2- moisture sensor open/shorted. Not cycling properly in automatic cycle, Unit will need to have moisture sensor housing replaced ; ordrng 1 W11242876 (housng-out)"
Near Modesto, CA 95356
Lance
Job Details:
01/15/2020
WASHER WHIRLPOOL WFW8620HW1
"F1e1 error- main relay open/shorted, requires control board acu replacement. We will re route with identified part for repair. ; ordrng 1 W11352122 (ACU)"
Near Escalon, CA 95320
Lance
Job Details:
01/15/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
"Tech line sr#7726900036Technical Service Pointer #: W11329116C Fridge evaporator full of ice, fan not working. Test#128 control board is @ 220 out of range, needs new control board and assembly evaporator per tech line. ; ordrng 1 W10789113 (cntrl-elec) and 1 W10815735 (cover-evap)"
Near Los Angeles, CA 91345
Michael
Job Details:
01/15/2020
WASHER WHIRLPOOL WTW4815EW1
Units green rinse light is flashing on units console.F7E1- basket speed faultRan manual low speed spin and unit spun tub but loud grinding noise.Ran gentle agitation and unit is not putting out proper voltage to turn the motor. Control is sending out voltage but unit will not agitate drum.Tipped unit back and gearcase is leaking oil from seal. Motor is covered in oil and needs to be replacedNeeds gearcase W11255272 Capacitor W11158830Drive motor W10889172Splutch kit W10721967Drive belt WPW10006384; ordrng 1 W10721967 (SPLUTCH KIT) and 1 W10889172 (DRIVE MOTOR) and 1 W11158830 (CAPACITOR ) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (DRIVE BELT)
Near Perris, CA 92570
Kevin
Job Details:
01/15/2020
DRYER WHIRLPOOL WED4815EW1
Unit not starting. I found open thermal fuse causing no power to motor. Removed and replaced thermal fuse. Tested unit. All tests good.
Near La Verne, CA 91750
Tyler
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Customer stated that the unit stopped cooling. Found unit has a sealed system leak. Ordering compressor and evaporator in stock.; rqstng P&A on 1 W10507884 (compressor) and 1 WP2188823 (evaporator)
Near Porterville, CA 93257
Erick
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ
Cycled unit and found unit was frozen causing it not to make ice. Heater is failing and tube in door. Unit will need complete new door; ordrng 1 LW11026425 (dor-fip)
Near Fresno, CA 93720
Timothy
Job Details:
01/15/2020
ICE MACHINE WHIRLPOOL GI15NDXZB1
Installed tube and pump. Tested unit. Unit checks ok. No leaks noted. As I was leaving cx heard an unusual noise. I have determined it has to do with the new pump. Reordering pump.; ordrng 1 W11325175 (PUMP)
Near Upland, CA 91784
Tyler
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14
Customer stated that the doors are starting to rust. Rusting is visible on all doors. Ordering all three doors;1 LW10422771 (dor-fip ss) and 1 LW10422791 (dor-fip ss) and 1 LW10630233 (dor-fip ss)
Near Fresno, CA 93727
Timothy
Job Details:
01/15/2020
DISHWASHER KITCHENAID KDFE104DSS
Checked for faults and ran a service test. Unit showing a 4-3(motor) and 7-1(heater tuned off by control). Wash motor does not start during the test. Unit needs a new sump assembly. I am not able to access under the unit because of a wood piece screwed in to the floor that does not allow me to remove the kick plate. The install does not allow for removal of the unit. Informed customer to get the unit in a serviceable condition. This means the unit should be able to be pulled out of the cabinet without having to remove obstacles that would prevent easy removal to service the unit. Took pictures and instructed the customer to contact us when the unit is made serviceable so we can schedule an appointment to install the sump assembly. I can not see under the unit to be exact about what needs to be done so I will have to rely on the customer to make this assessment.
Near Bakersfield, CA 93304
Patrick
Job Details:
01/15/2020
WASHER MAYTAG MVWB865GW0
Unit not spinning for the customer. Checked out and found a shifter fault. Ran auto test and intermittently the shifter wouldn’t switch positions ; ordrng 1 W10754448 (clutch)
Near Auberry, CA 93602
Kenneth
Job Details:
01/15/2020
WASHER WHIRLPOOL WTW5000DW1
"Found unit with a fail motor circuit. Smoke. Smelling like burning electrical. Ordering new motor and control. Rescheduled customer for friday 1-24-20; ordrng 1 W11116590 (Control) and 1 W11283592 (Motor)"
Near Los Angeles, CA 91344
Michael
Job Details:
01/15/2020
DISHWASHER JENN-AIR JDB8700AWP3
Cx states upper wash rack is leaning to one side and has a broken adjuster. Cx also states the dispenser housing leaks the rinse aid out as soon as you fill it. Needs dispenser housing .6Removed and installed upper adjusters .Upper wash rack is level and now glisten in and out smoothly as designed ; ordrng 1 W11032769 (DISPENSER ASSEMBLY )
Near Stevenson Ranch, CA 91381
Michael
Job Details:
01/15/2020
DISHWASHER KITCHENAID KDTE334GPS0
"Removed and replaced console W11165145Rebooted unit and no change still will not fill or drain.Used external sump pump and drained very nasty multiple weeks old stagnant water from unit. Water destroyed techs sump pump in the process. Removed and replaced drain pump WPW531320Tech has no cell reception in this home. Will need to document with trade,ice and return on another daySR#7726902224Return to unit and inspect DC drying fan ( disconnect DC fan) & see if controls respond. Then disconnect turbidity sensor and test againOrdering blower fan W11228135And turbidity sensor W11084121Cx was promised return date of Friday 1-17-20; ordrng 1 W11084121 (TURBIDITY SENSOR) and 1 W11228135 (BLOWER FAN)"
Near Upland, CA 91784
Tyler
Job Details:
01/15/2020
DISHWASHER KITCHENAID KDTE334GPS0
Customer stated that the upper rack adjuster broke. Ordering adjuster not in stock.; ordrng 1 WPW10546503 (adjuster)
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
01/15/2020
REFRIGERATOR KITCHENAID KRFC704FBS01
Customer stated that the water dispenser is not working. Found paddle is responding but no water. Ordering interface and regulator in stock.; ordrng 1 W10786952 (valve) and 1 W11330487 (panel-ui)
Near Riverside, CA 92508
Kevin
Job Details:
01/15/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
"Unit not cooling in top half of RC. Temps in FC are normal. Temps behind crispers are normal. RC evaporator fan not pushing air up to top of RC. Programming is off on user interface causing issues with ice maker not running. Unit needs evaporator fan, cover, and front interface. Ordering parts.; 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap) and 1 W11330971 (USER INTERFACE)"
Near Riverside, CA 92506
Kevin
Job Details:
01/15/2020
WASHER MAYTAG MVWB765FW3
"Unit not starting. I tested unit, I found that the main control is not seeing that the lid is shut. I verified problem is between the latch and magnet in lid. Unit needs lid and latch. Ordering parts. ; ordrng 1 W10810403 (lid lock assy) and 1 W11259006 (lid)"
Near Turlock, CA 95382
Cruz
Job Details:
01/15/2020
FREEZER WHIRLPOOL WSZ57L18DM03
"File # 7726894783 Andy from wp tech line has documented that freezer door has came in damaged from delivery, cx is requesting if door can be delivered to there home, found a 2 inch crack on liner. Reordering door for unit. ; ordrng 1 W10746792 (dor-fmd)"
Near Shafter, CA 93263
Erick
Job Details:
01/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Cycled unit and found unit with bad contact at heater causing unit to make odor. Unit will need a new heater element. Also control has failure of heat on trac fuse. Both will need to be replace; ordrng 1 W10518394 (heater) and 1 W10906426 (cntrl-elec)
Near Bakersfield, CA 93312
Chase
Job Details:
01/15/2020
DRYER WHIRLPOOL WGD6400SW0
"Needing new dryer repair kit, did not get sent out with correct one. Ordering correct kit. Cx needing appt for sat.; ordrng 1 4392065 (DRYER REPAIR KIT) and 1 WP8547168 (BELT)"
Near Templeton, CA 93465
Tom
Job Details:
01/15/2020
RANGE JENN-AIR JGS1450FS0
"Entered diagnostics, Cooling Fan good, Convection Fan good, Bake and Broil good ignition, Preheat Test./Preheat at 350F = 10m48sTemp Cali +30F = 368-392/Found unit losing temps quickly, order Gasket./Gasket - (WPW10162385)/NOTE - NO ETA ON PART, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY/NOTE - CUSTOMER DISSATISFIED, ITEMS DO NOT COOK CONSISTENTLY; ordrng 1 WPW10162385 (gaskt-door)"
Near Fresno, CA 93711
Irvin
Job Details:
01/15/2020
OVEN WHIRLPOOL KOSC504ESS00
Thermistors failed; ordrng 1 W10777627 (thrmst-fix)
Near Salida, CA 95368
Cruz
Job Details:
01/15/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01
"Needs more work- installed both cntrl boards per tech line, unit is still not turning on, need call tech support, ordering parts just in case wp wants tech to install them. ; ordrng 1 W11087200 (invrtr-box) and 1 W11089930 (panel-ui) and 1 W11089931 (panel-ui)"
Near Duarte, CA 91010
Stephen
Job Details:
01/15/2020
WASHER WHIRLPOOL WTW5000DW2
"Ran diagnostics. Found gear case leaking oil, drain hose cracked.Needs gear case, splutch, belt , and drain hose. ; ordrng 1 W10721967 (CAM KIT) and 1 W11035751 (GEAR CASE ) and 1 W11244231 (DRAIN HOSE) and 1 WPW10006384 (BELT)"
Near El Monte, CA 91732
Stephen
Job Details:
01/15/2020
WASHER WHIRLPOOL WTW5000DW3
"SR # 7726902077. Called tech line. Replaced gear case, splutch, and belt. Still vibrating in spin. Found new basket out of round. Reorder basket; ordrng 1 W10752719 (BASKET)"
Near Malibu, CA 90265
Joe
Job Details:
01/15/2020
WASHER MAYTAG MHW8200FW0
"Spoke to whirlpool techline Sr 7726902276 was instructed by whirlpool to order the water valve, dispenser, and control panel. Ordering parts.; ordrng 1 W10862190 (dispenser) and 1 W10911043 (panel-cntl) and 1 WPW10247036 (VALVE)"
Near Victorville, CA 92395
Cesar
Job Details:
01/15/2020
DRYER WHIRLPOOL WGD5000DW3
Failed door switch lever on switch is falling off ; ordrng 1 WPW10569603 (switch-dor)
Near Fontana, CA 92335
Kevin
Job Details:
01/15/2020
WASHER ROPER RTW4516FW2
"Unit leaking and making noise during cycle. I found that the belt is slipping causing noise and drain hose has separated at one of the seams causing leak. Unit needs drain hose, cam and belt. Removed and replaced hose, cam and belt. All tests good."
Near Victorville, CA 92392
Cesar
Job Details:
01/15/2020
OVEN WHIRLPOOL W0S51EC0AS03
F1 E1 code recorded loss of RTD Per tech sheet to replace main control. Ran self test on unit test on key pad failed hold warm key not responding and display is missing segments rerouted for main control and panel ui ; ordrng 1 W10839510 (cntrl-elec) and 1 W10864141 (panl-cntrl)
Near Fresno, CA 93726
Irvin
Job Details:
01/15/2020
SXS 25' WHIRLPOOL ED5LVAXVQ00
Cx says the ice maker is not operating. The optics are good the unit cycled. The valve is leaky. Installed valve. Al” ops normal.
Near Fresno, CA 93727
Irvin
Job Details:
01/15/2020
FREEZER WHIRLPOOL WRF993FIFM00
"Replaced compressor. Vacc the system is not holding. Checked the system for leaks with nitrogen no signs of leaks at connections in machine area, or at the evap assembly. The unit is not holding a charge. leaks is not at a serviceable spot. The unit is not repairable."
Near Modesto, CA 95355
Lance
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Fixed-replaced panel ui and main control board per previous “tech line” request. This should remedy any issue of over freezing temperatures in fridge and freezer. Unit is now fully operational
Near Los Angeles, CA 91311
Danny
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Unit is not cooling Found unit leaking from drier and compressor super hot Need to order sealed system repair ; ordrng 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)
Near Santa Paula, CA 93060
Aaron
Job Details:
01/15/2020
OVEN WHIRLPOOL WFE525S0HS1
Replaced the main board tested operations normal at this time
Near Los Angeles, CA 91331
Randy
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL GX5SHDXVQ02
Installed gaskets. Molded with heat gun advised to wait 1 hour until seal is formed to open freezer. Cx okayed Job complete.
Near Simi Valley, CA 93063
Aaron
Job Details:
01/15/2020
WASHER WHIRLPOOL WTW5000DW2
"Checked the unit out , found the cold water just dripping out not filling , turn the cold water all the way on unit started feeling just fine tested operations unit is working as designed now advise customer that the cold water was not on enough for it to fill up anymore"
Near West Hills, CA 91307
Danny
Job Details:
01/15/2020
OVEN KITCHENAID KSGB900ESS3
Unit has the wrong control display and unit ain’t working at all Pulled unit out using floor protection Replaced module spark and regulator Replaced clock and control and ui Installed new knob bezels Reinstall unit and test and oven is now working properly All burners are igniting properly No floor or cabinet damage
Near Fresno, CA 93706
Irvin
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03
"Installed replacement brackets. Test door for operation. All ops normal, door open closes properly."
Near Santa Maria, CA 93455
James
Job Details:
01/15/2020
WASHER WHIRLPOOL WFW86HEBW1
Bellows has rip in it allowing water to leak. Ordering new bellows and clamps. Will return when parts arrive. ; ordrng 1 W11106747 (bellow) and 1 W11218344 (clamp) and 1 W11266654 (clamp)
Near Montclair, CA 91763
Tyler
Job Details:
01/15/2020
WASHER MAYTAG MVWB835DW0
Customer stated that the unit is leaking and not completing cycles. Found error code for fill valve and found leaking pump. Removed and replaced valve and pump tested all works good at this time.
Near Ivanhoe, CA 93235
Chase
Job Details:
01/15/2020
WASHER MAYTAG MHW6630HW0
"Drawer out of alignment, found loose hose to dispenser. All ops now testing normal. Job complete."
Near Madera, CA 93638
Kenneth
Job Details:
01/15/2020
WASHER MAYTAG MVWB765FW3
"Found unit with a faulty console. Unit does not make noise or ding when cycle is over. Ordering new console. Rescheduled customer for monday 1-20-20; ordrng 1 W11135391 (Console)"
Near Santa Maria, CA 93455
James
Job Details:
01/15/2020
WASHER WHIRLPOOL WTW4800XQ4
Replaced parts and tested unit. Motor error. Checked wire harness and found broken wire in harness (white and yellow wire to motor damaged. Ordering new wire harness. Will return 1-21 to install. ; ordrng 1 WPW10376574 (harns-wire)
Near Bakersfield, CA 93314
Chase
Job Details:
01/15/2020
REFIRGERATOR KITCHENAID KRFF507EBL01
"Unit not cooling, found that compressor is not running. Ordering compressor; ordrng 1 W10832994 (COMPRESSOR )"
Near Clovis, CA 93611
Timothy
Job Details:
01/15/2020
RANGE WHIRLPOOL WOS72EC7HS01
Removed and replaced UI. Tested unit. Unit checks ok.
Near Santa Clarita, CA 91350
Michael
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Cx states unit makes a noise when fans are spinning.natates noise is getting louder and louder.Ran service test 3 and damper control grinds very loudly. Removed all shelves and replaced damper control WPW10479155Rebooted unit and retested damper and now ops as designed. All ops are normal and cx is happy, job complete
Near San Fernando, CA 91340
Raymond
Job Details:
01/15/2020
RESIDENTIAL REFR WHIRLPOOL WRS325SDHVR00
Upon arrival cx states ice building up on bottom of freezer. Found clogged drain tube. Cleared drain tube and tested. Removed ice from FC liner. Cx will defrost the rest. Unit functions as designed.
Near Castaic, CA 91384
Raymond
Job Details:
01/15/2020
DISHWASHER WHIRLPOOL WDTA75SAHN0
"Upon arrival cx states unit not draining. Unit has no air gap. Disconnected from garbage disposal and still no drain. Used water vac and sucked out water. Replaced pump and tested, still not draining. Snakes line and found the line clogged with gunk and food debris. Informed cx line is clear enough at this point unit will drain but with no air gap and the way the drain line is routed garbage disposal will cause clogg in future if not rectified by cx. Unit functions as designed at time of service."
Near Santa Clarita, CA 91390
Michael
Job Details:
01/15/2020
COOK TOP WHIRLPOOL KGCU483VSS02
Cx request tech replace both side trim pieces and rear trim piece. Unit is uninstalled and sitting on kitchen floor. Custom counters are being build while tech is in home. Replaced trim pieces provided by cx. Job complete
Near Santa Clarita, CA 91387
Michael
Job Details:
01/15/2020
WASHER WHIRLPOOL LAT9356AAE
Cx states unit has been leaking intermittently after tech left but now leaks after every wash cycle. Removed front cover and found no evidence of leakage. Tipped unit back and found no evidence of leakage. Started normal wash cycle and unit filled as designed with no leaks. Ran drain and stand pipe backed up. Showed cx issue.Unit ops as designed.
Near Stevenson Ranch, CA 91381
Michael
Job Details:
01/15/2020
DISHWASHER KITCHENAID KUDL15FXSS5
Cx states unit is leaking from center of unit on the bottom. Unit was completely uninstalled and had to be reinstalled into home by tech.Started wash cycle and sump immediately began to leak needs sump assembly. Cx declined repair. Will replace unit due to age. . Job complete
Near Nipomo, CA 93444
George
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13
Found refrigerator loosing temp in ice maker area fans ok customer had unit unplug display shutting off at times need to replace interface board and control and power board ok to order parts.; ordrng 1 W10864261 (cntrl-elec) and 1 WPW10453401 (elect control board) and 1 WPW10589838 (cntrl-elec)
Near Arvin, CA 93203
Patrick
Job Details:
01/15/2020
WASHER MAYTAG MVWC465HW2
Unit not turning on. Checked incoming voltage to the control to be there no green light indicator. Needs new control ; ordrng 1 W11249158 (cntrl-elec)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
01/15/2020
OVEN WHIRLPOOL RBS245PDB18
Customer stated that the oven locked after a self clean. Quoted customer to replace thermostat and main control. Customer declined.
Near Bakersfield, CA 93309
Erick
Job Details:
01/15/2020
WASHER MAYTAG MVWC416FW
Cycled unit and found unit with broken agitator. Unit will need new agitator and base; ordrng 1 W10836692 (agitator) and 1 W10846191 (washplate)
Near Los Angeles, CA 91406
Raymond
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02
Upon arrival cx states unit not cooling and unit smells like gas. The smell infestation on a shorted compressor. Documented Bruce SR 7726899527 tech line.......unit non repairable.
Near Bakersfield, CA 93311
Jim
Job Details:
01/15/2020
WASHER WHIRLPOOL WTW7500GC0
Replaced lid and hinges. Unit tested ok
Near Bakersfield, CA 93306
Dane
Job Details:
01/15/2020
DISHWASHER KITCHEN AID KDTM404ESS
The piece of the sump that holds the spray arm down got worn out and the spray arm flew off and landed on the heating element and melted. Unit needs new sump and motor assembly and new spray arm; rqstng P&A on 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor)
Near Bakersfield, CA 93306
Dane
Job Details:
01/15/2020
WASHER AMANA NGW5100TQ2
Upon arrival the unit would only fill with water but we do nothing else. Jumped the lid switch and unit functioned. Unit needs new lid switch; rqstng P&A on 1 WP8318084 (switch-lid)
Near Burbank, CA 91505
Leon
Job Details:
01/15/2020
DRYER WHIRLPOOL WGD4815EW2
Replaced ignitor.Unit still not flaming ignitor.Called Whirlpool Tech Line Support Spoke to TJSR # 7726899271. Sending senior tech
Near Pomona, CA 91767
Tyler
Job Details:
01/15/2020
WASHER WHIRLPOOL WTW57ESVW1
Customer needs dispatch from AIG
Near Tulare, CA 93274
Chase
Job Details:
01/15/2020
RANGE WHIRLPOOL WFG515S0ES1
"Needs new caps, not igniting. Ordering parts. Scheduling for next Tuesday per cx.; ordrng 2 WPW10515455 (BURNER HEADS)s"
Near Fresno, CA 93730
Timothy
Job Details:
01/15/2020
OVEN KITCHEN AID KODE300ESS04
Removed the oven from the wall. Replaced the control . Tested unit. Reinstalled oven .unit checks ok.
Near Visalia, CA 93277
Enrique
Job Details:
01/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS00
"Inspected kitchenaid refrigerator . Customer concerns , freezer compartment thawing out , cooling intermittently and compressor is very loud . Part #26 in marcone doesn’t show p# . Service matters parts list instructed to call techline I will call Wednesday ."
Near Simi Valley, CA 93063
Danny
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRB322DMHV00
"SR#7726902692Completed sealed system repair And compressor never kicked on Called techline and they advised to replace compressor again ; ordrng 1 W10507884 (compressor)"
Near Fontana, CA 92336
Tyler
Job Details:
01/15/2020
DRYER WHIRLPOOL WGD5000DW3
Removed and replaced timer and board still intermittent issue. Called tech line and was told to replace gas valve. File number 7726858207. Removed and replaced gas valve tested all works good at this time.
Near Kingsburg, CA 93631
Jonathan
Job Details:
01/15/2020
OVEN KITCHENAID KEMC377KBL0
Found mag and transformer making bad noises quoted customer customer declined service; ordrng 1 4375286 (transformer) and 1 W10245183 (magnetron)
Near Selma, CA 93662
Jonathan
Job Details:
01/15/2020
WASHER WHIRLPOOL WTW4815EW1
Found unit has wrong control board ; ordrng 1 W11124765 (cntrl-elec)
Near Barstow, CA 92311
Darren
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Wrong thermistor ordered, reordered correct part.; ordrng 1 WP12791416 (thermistor)"
Near Dinuba, CA 93618
Jonathan
Job Details:
01/15/2020
WASHER WHIRLPOOL MVWC565FW
Needs to order parts.
Near Madera, CA 93636
Kenneth
Job Details:
01/15/2020
WASHER MAYTAG MVWB835DW4
Found unit with F5E1 and F5E2 error indicating lid lock failures. Tre eokaced lid lock and tested unit. Unit is now working properly. Customer approve function at this time.
Near Fontana, CA 92336
Tyler
Job Details:
01/15/2020
REFRIGERATOR KITCHENAID KRFC704FPS00
"Customer stated that the refer compartment is not cooling. Found frozen over evaporator. Ordering main Control, and cover per service pointer. ; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (ELEC CNTRL)"
Near Riverside, CA 92504
Kevin
Job Details:
01/15/2020
DRYER WHIRLPOOL WGD5620HW0
Unit giving error code for exhaust temp. Found out of range exhaust thermistor. Removed and replaced thermistor. Tested unit. All tests good.
Near Riverside, CA 92505
Rod
Job Details:
01/15/2020
DRYER WHIRLPOOL WGD6620HC0
Won’t dry clothes. Could not confirm issue with dryer. Seems that exhaust ducting was restricted. Access to ducting is inhibited by shelving in garage beside dryer and termination appears to be inhibited by stacked items at dwelling exit. Operators guide does not mention restriction parameters that can cause issues of drying.Consumer to correct above issues.
Near Santa Clarita, CA 91350
Michael
Job Details:
01/15/2020
DRYER MAYTAG MGDC465HW0
Removed and replaced new timer WPW10185992 Rebooted unit and ran timed dry unit tumbles and heats as designed. Timer now counts down as designed. All ops are normal job complete
Near Selma, CA 93662
Jonathan
Job Details:
01/15/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01
Found evap frozen need cover because tabs r broken and unit needs to be defrosted ; ordrng 1 W10738349 (cover-evap)
Near Oceano, CA 93445
George
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV
Found refrigerator over freezing in freshfood area need to replace control board and thermistor ok to order parts.; ordrng 1 W10316760 (thermistor) and 1 W11130216 (cntrl-elec)
Near San Luis Obispo, CA 93402
George
Job Details:
01/15/2020
REFRIGERATOR WHIRPOOL WRF560SMHB00
Found refrigerator freezing some vegetables and freezer fan exexively loud need to replace parts ok to order.; ordrng 1 WPW10384183 (thermistor) and 1 WPW10464673 (motor-evap)
Near Los Angeles, CA 91331
Michael
Job Details:
01/15/2020
WASHER WHIRLPOOL WTW5800BW0
Cx states unit is not properly rinsing the clothing. Leaving stains on her whites.F0E2- over sudsCleared faults and ran auto service test. Monitored unit and is getting proper water flow into unit. Passed all cycles as designed. Found cs usin Way too much soap. Advised cx use tide pods that are premeasured to prevent too much soap useage. Also instructed family on proper loading procedures as they were not loading unit properly. All ops are as designed with no issues. Will document with techlineSR#7726902105
Near Camarillo, CA 93012
Alejandro
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02
"Found the unit not cooling,replace dryer Uv and verify leak,in the evaporator, order evaporator W10858281; ordrng 1 W10858281 (evaporator)"
Near Palmdale, CA 93552
Jonathan
Job Details:
01/15/2020
WASHER MAYTAG MVWB835DW4
Found defective gearcase. Replaced defective gearcase. Tested unit and is working properly
Near Malibu, CA 90265
Joe
Job Details:
01/15/2020
DRYER WHIRLPOOL WGD5620HW0
Unit will not power. On inspection found unit will not power on due to the thermal fuse taking out the control boards. Ordering parts.; ordrng 1 W10909685 (fuse-thrml) and 1 W11331277 (ACU) and 1 W11378949 (CONTROL)
Near Hesperia, CA 92344
Cesar
Job Details:
01/15/2020
WASHER MAYTAG MVWB835DW3
Constant off balance loads customer is loading unit correctly found suspension worn not able to dampen tub movement ; ordrng 1 W11130356 (suspension)
Near Santa Clarita, CA 91354
Raymond
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03
"Replaced main control, UI and pantry control. Replaced evap harness with thermistors. Unit started cooling. Need to check with cx in in 2 day; schdld next appmnt for 1/16 THU 5 am"
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
01/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Customer stated that unit had a flash from the light modules in the pantry drawer and since then they have smelled a burning smell and the ice and water taste of burning smell. Could not recreate the smell and called tech line to document file number 7726899426. Sr number 7726887902 for safety team.
Near Oakdale, CA 95361
Lance
Job Details:
01/15/2020
WASHER MAYTAG MVWB835DW0
"Fixed-found wash plate loose as well as teeth worn. During agitation due to being loose causing loud abnormal grinding. Replaced wash plate, calibration passed, auto test passed. Unit is now fully operational and working as designed"