Near Modesto, CA 95356
Cruz
Job Details:
01/21/2020
RANGE WHIRLPOOL WFE540H0ES0
"Fixed- installed all new parts (1 block terminal, cntrl elec, nut) i then test unit in a bake & broil cycle it heated fine, unit is working as designed, cx ok repair."
Near Los Angeles, CA 91343
Michael
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW96HEAU0
Cx states soap dispenser is not working properly and the lights on the console are not working properly.Cx agrees to service feeUnits are shoved into a spare bathroom not a large workspace at all.Removed and cleaned out detergent compartment and is now clear had clogged soap debris preventing soap from exiting cartridge but ops as designed nowRan UI console test and all lights pass test as designed. No faults were stored in the controlRan auto service test with lid removed and unit passed all cycles as designed and now have soap inside the wash drum as designed.Cx was present for auto service test and is happy. Instructed cx on how to clear soap cartridge for future maintence.unit ops as designed job completeLabor $45 collected $160 by check #10065
Near Saugus, CA 91350
Michael
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW7000DW4
"Cx states lid latch is louder than when Cx first purchased unit and unit vibrates loudly.Found units legs were not down properly allowing unit to wobble slightly. Leveled units front legs. Tub spins freely by hand no noises heard. Agitator is tight as designedNo faults stored in control. Ran auto service test with cx present and passed all cycles as designed with no issues.Cx identified shifter engagement as noise she heard and is advised this is not,al operation and as designed.Cx is using proper soap and loading properly. Ran high speed spin and unit ops as designed and does not wobble now. Cx is now happy job complete"
Near Santa Clarita, CA 91321
Michael
Job Details:
01/21/2020
DISHWASHER KITCHEN AID KUDS30SXSS4
"Cx states water is still leaking from front corners of the door.Tech removed lower toe panel and ran normal wash cycle. Unit leaks under rinse cycle at corner of doors. CxTech raised unit as much as it will go as front legs were low and took quick pic as left front leg is bent so it says slightly.Unit is hard wired into home and has floor damage Tech cannot resolve issue and home owners do not care they want it fixed.Andrew is unavailable for support due to being in the field, advised to speak with Dave about situation.Dave is currently not available for support. Per Andrew this call should have gone back to RH.will call Dave away from home to proceed with call.Tub frame is bent causing wash assembly to leak under unit towards front needs tub assembly WPW10511197$334.7and sump assembly W10806703 $224.03Plus labor $225 needs autho; ordrng 1 W10806703 (pump&motor) and 1 WPW10511197 (tub-dishwr)"
Near Clovis, CA 93619
Jonathan
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHB1
Found dispenser not open in test mode needs control; ordrng 1 W10919360 (cntrl-elec)
Near Santa Clarita, CA 91390
Michael
Job Details:
01/21/2020
VENTHOODS WHIRLPOOL UXT5536AAS3
Cx states the vent hood buttons have pushed in again and become seized. Cx states it is defected.Took quick picture of unit.Unit was disassembled prior to tech arrival.Appears buttons are being pushed in too farTook quick pic of stuck buttons Tech advised cx that he would reassembly unit but if buttons were pushed too far into the housing again then a service fee and labor would apply. Cx states she doesn’t want the unit repaired she wants the unit replaced. Tech advised cx that we are a third party company and did not have that authority to replace unit.Cx denied repair due if unit breaks again outside warranty then Cx will be forced to fix it herself that is unacceptable. Documented with techline SR#7726717001 . Repaired unit and tested all operations several times with cx present buttons and unit op as designed. Took quick pic job complete Cx refused to sign work order
Near Santa Clarita, CA 91350
Michael
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Cx states RC temps were warm and they found a large build up of ice on RC evaporator. Cx defrosted unit completely and then plugged unit back in.Tech removed deli drawer and found unit appears cooling but not a lot of ice build up on evaporator. Took quick picRC & FC thermistors pass.FC and RC evap fans op damper reads 23 as closed but tech can still feel air flow ordering damper control Test 6 defrost bi metal is closedAnd no mfg codes stored in controlRemoved all shelves to access evap. Verified control is opening and closing fully as designed. Had bad contacton defrost thermistor per R1 reattached thermistor and replaced all parts, unit is cooling as designed. Job complete"
Near Santa Clarita, CA 91321
Michael
Job Details:
01/21/2020
WASHER MAYTAG MVWX655DW1
Gate code #6296Cx states unit will sometimes fail to start and struggle to agitate. Agrees to OOW service fee.Tub spins freely by hand no noises head. Ran manual hot and cold and have proper flow from both. Ran auto service test and unit filled as designed. But when agitation occurredWill agitate one way but not the other. Motor will not spin faulty motor W11283592 $186.01Labor $125 quoted $443.68Cx denied repair due to cost and states they will replace unit. Collected $115/service fee by card job complete
Near Fresno, CA 93730
Jonathan
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KBFN402ESS02
Found hinges loose lock tighten tested working to spec
Near Fresno, CA 93702
Jonathan
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW7000DW3
Found water valve bad replaced tested working to spec
Near Clovis, CA 93619
Jonathan
Job Details:
01/21/2020
DISHWASHER KITCHENAID KDTE104ESS4
Tested unit unable to find a leak or anything wrong with unit working to spec
Near Fresno, CA 93727
Jonathan
Job Details:
01/21/2020
WASHER MAYTAG MVWB850YG0
Found unit needs bearing kit quoted customer she decline repair
Near Fresno, CA 93727
Jonathan
Job Details:
01/21/2020
WASHER MAYTAG MVWB765FW3
Found loose wire from control to drain pump disconnected reinstalled tested working to spec
Near San Dimas, CA 91773
Andy
Job Details:
01/21/2020
RANGE WHIRLPOOL WFG525S0HW1
Needs hinges; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299226 (hinge-door)
Near Reedley, CA 93654
Jonathan
Job Details:
01/21/2020
REFRIGERATOR FRIGIDAIRE FFHT1514TW3
Installed compressor vacuumed to 500microns let sit for 10 mins when to 800 microns and stayed there charged system tested working to spec
Near Simi Valley, CA 93063
Aaron
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS00
"Called tech line tested unit said bin was full but empty , tech line said replace the icemaker , Ice maker $ 139.94 Tax 10.15 trip 115.00 labor 95.00 totaling $360.09 paid 265.09 check mr approved the est ordered part; ordrng 1 W10908391 (icemaker)"
Near Clovis, CA 93619
Timothy
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Replaced control and found I still am not getting power to the dispenser water valve. Replaced both valves because of a suspected leak. After installing parts and troubleshooting about 45 minutes I would get water at the door and sometimes not. Found a bad connector. Corrected issue and tested. Unit operating as designed. Documented with WPTS (772460107)
Near Simi Valley, CA 93063
Aaron
Job Details:
01/21/2020
M/W OTR KITCHENAID KMHS120ESS5
"Unit reads open close door even after they opened and closed the door, Unit needs new interlock switch kit est to replace is $255.77 mr approved the est ordered parts paid 135.77 today on card ordered part ; ordrng 1 W11244490 (INTERLOCK KIT )"
Near Fresno, CA 93720
Timothy
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFF507HBS00
Installed module .tested unit. Unit operating as designed.
Near Fontana, CA 92336
Tyler
Job Details:
01/21/2020
DRYER WHIRLPOOL WGD5000DW3
Customer stated that unit is not heating. Unit will heat once for me then stops. Ordering;g timer and control not in stock. Customer wants last call.; ordrng 1 WPW10185992 (timer) and 1 WPW10476828 (cntrl-elec)
Near San Dimas, CA 91773
Andy
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
"Ice maker noise, repaired ice maker screws unit was loose tested unit working properly"
Near Pasadena, CA 91105
Francisco
Job Details:
01/21/2020
DRYER MAYTAG MGD5630HW1
Cx had some personal stuff going on asked to be rescheduled.; saved tckt
Near Monrovia, CA 91016
Francisco
Job Details:
01/21/2020
WASHER MAYTAG MHW6630HC0
Checked unit found dispenser drawer slowly leaking out of left lower corner. Ordering part and please reschedule upon part arrival.Sr#7726719471 TJ; ordrng 1 W10918521 (drawer) and 1 W10920132 (hose)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW7500GC2
Customer stated that the left side hinge broke on lid. Found broken mounting point on lid. Removed and replaced lid tested all works good at this time.
Near Simi Valley, CA 93063
Aaron
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
"Checked the unit replaced the kick plate customer received from the manufacturer reset controls , tested ok now at this time"
Near Fresno, CA 93705
Irvin
Job Details:
01/21/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA
Cx says the fresh food ice maker is not operating. The evap assembly is ice over. The thermostat failed. NEEDS 24 HRS TO DEFROST THE FRIDGE FOR PARTS REPLACEMENT. ; ordrng 1 242094802 (heater-defrost)
Near Fresno, CA 93704
Irvin
Job Details:
01/21/2020
OVEN AMANA AER6303MFS2
"Cx says the oven is not operating. Found the power cord was improperly installed. Burnt out the red line. Replacing harness, and therminal block. ; ordrng 1 W11134840 (harns-wire) and 1 WPW10245259 (block-term)"
Near Ontario, CA 91764
Tyler
Job Details:
01/21/2020
DISHWASHER MAYTAG MDB8989SHZ0
Customer stated that the dishwasher is not doing anything. Checked for error codes found code for no water entering. Found spoon stuck under the float switch. Removed and calibrated machine. All works good at this time.
Near Ontario, CA 91764
Tyler
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW5620HW0
Customer stated that the unit has a F3E1 error code. Removed and replaced pressure switch. Tested all works good at this time.
Near Fresno, CA 93705
Irvin
Job Details:
01/21/2020
FREEZER WHIRLPOOL WRS588FIHV00
Cx says the door is not sealing. The new gasket is rippled. The door insert is separating from the door causing the gasket to gap. Need to replace the door this refrigerator has a different color; saved tckt
Near Fresno, CA 93705
Irvin
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Cx says the dispenser paddle is loose. The part has a crack on the pad won’t actuate. Replaced the pad. All ops.good.
Near Glendora, CA 91741
Andy
Job Details:
01/21/2020
MICROWAVE WHIRLPOOL KEMS308SSS05
Called techline 7726721256 needs inverter need to to call customer 1 hour B4 626 893-3064 needs afternoon ; ordrng 1 W10217711 (inverter)
Near Los Angeles, CA 91326
Randy
Job Details:
01/21/2020
COMPACTOR KITCHENAID KTTS505ESS0
Complaint makes noise. Cx has broken actuator needs new one scheduled for Tuesday ; ordrng 1 WPW10451270 (actuator)
Near Fresno, CA 93704
Irvin
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW4816FW2
"Removed power from unit. Replaced main control. Test all components, passed. Calibrated unit. All ops normal."
Near Nipomo, CA 93444
James
Job Details:
01/21/2020
DRYER - GAS GENERAL ELECTRIC GTD33GASK0WW
Found unit not heating consistently due to weak igniter. Ordering new. ; ordrng 1 WE4X739 (igniter asm)
Near Fresno, CA 93722
Irvin
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KSRY25CRMS01
Removed ice maker. Installed replacement. No issues. Allow 24 hrs for ice. Throw all ice out after 24 hrs.
Near Fresno, CA 93723
Irvin
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
"Cx says the DW is making grinding noise during operation. No error codes. Allowed unit to run thru test cycle. The unit is draining slow the. Impeller is not on the shaft. Replaced the pump, Unit is draining properly. All ops normal."
Near Atascadero, CA 93422
Tom
Job Details:
01/21/2020
MICROWAVE WHIRLPOOL WMH31017HW3
"Found unit intermittently making clicking noise on Start, attempting to reposition Interlocks and Microswitches, no change. Order Top and Bottom Interlock Assemblies.Interlock Assembly - (W11252186)Interlock Assembly - (W11252187)NOTE - PART NUMBERS FROM RELIABLE, MARCONE DOES NOT SHOW MODEL, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)"
Near Paso Robles, CA 93446
Tom
Job Details:
01/21/2020
WASHER MAYTAG WFW75HEFW0
"Installed Main Control Board and Pressure Switch, unit still not responding at UI, order UI Board and Drain Pump, and tech will return with Console.UI Board - (W10911021)Drain Pump - (WPW10605427); ordrng 1 W10911021 (panel-cntl) and 1 WPW10605427 (pump-water)"
Near Firebaugh, CA 93622
Irvin
Job Details:
01/21/2020
WASHER MAYTAG MVWB765FC3
Removed power. Removed failed console. Installed replacement. Test for operation passed. All ops normal.
Near Pomona, CA 91767
Tyler
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Customer stated that the u it is not cooling in the refer compartment. Found open thermistor. Ordering fan harness in stock.; ordrng 1 W11087438 (motor-evap)
Near Dinuba, CA 93618
Jonathan
Job Details:
01/21/2020
WASHER AMANA NTW4516FW3
Found latch bad replaced tested working to spec
Near Paso Robles, CA 93446
Tom
Job Details:
01/21/2020
DISHWASHER KITCHENAID KUDS35FXSS8
"Found Upper Dishrack in the lower position, customer demonstrated issue, tech informed customer that the Upper Rack is adjustable, customer practiced adjustment, check okay, dishes clear Rack. No damage to unit or home from tech, job complete."
Near Bakersfield, CA 93305
Andrew
Job Details:
01/21/2020
WASHER WHIRLPOOL GSQ9611KQ2
"Cx stated unit not spinning or agitating. Found broken coupler. Ordering coupler and reschedule fo Patrick tomorrow ; ordrng 1 285753A (coupling,motor)"
Near Bakersfield, CA 93306
Andrew
Job Details:
01/21/2020
WASHER GE GTW460ASJ9WW
Cx stated unit was banging on side wall. Checked unit and suspension is bad. Ordering new suspension. Unit spins and drains fine. ; ordrng 4 WH16X26910 (rod & spring asm rig)s
Near Bakersfield, CA 93309
Andrew
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Customer stated that food in the fresh food section at the bottom of the deli George was freezing. Damper assembly is already been replaced. Refrigerant thermistor needs to be replaced it is not a plug and play thermistor will have to be cut and spliced another with gel caps. Cannot find the Mr. on break down will have to search for thermistor for fresh food section and get parts ordered.; saved tckt
Near Ontario, CA 91764
Tyler
Job Details:
01/21/2020
COOKTOP WHIRLPOOL WCG55US0HS00
"Customer stated that the burners are not getting as hot. Found caps not centered. All,works good at this time."
Near Riverside, CA 92505
Tyler
Job Details:
01/21/2020
DISHWASHER MAYTAG MDB8989SHZ0
Customer stated that the dispenser door broke. Removed and replaced dispenser. Tested all works good at this time.
Near Westlake Village, CA 91361
Joe
Job Details:
01/21/2020
RANGE KITCHENAID KDRS463VSS04
Control came in defective. Will return with new board.; ordrng 1 WPW10298119 (cntrl-elec)
Near Riverside, CA 92504
Tyler
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM
Customer stated that the ice maker stopped working. Found leaking mold froze the timer. Removed and replaced ice maker. Tested all works good at this time. Recall on KC different issue though.
Near Bakersfield, CA 93306
Andrew
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB02
Customer stated unit was not dispensing ice checked ice dispenser and motor would turn Vanilla Ice we come out. Removed ice bucket it down ice all clipped together and solid. Dumped ice out and cleaned out ice bucket. Put ice pack in the ice bucket and dispense ice and ice dispenser fine. Advise customer if they are not using ice on a regular basis to run to Dispenser every other day to break ice apart otherwise it will clump together job complete
Near Bakersfield, CA 93304
Andrew
Job Details:
01/21/2020
WASHER MAYTAG MVWC565FW1
Unit would not start. Checked unit in diagnostics and found lid lock fault. Removed and replaced lid lock tested unit and it functions normally
Near Camarillo, CA 93012
Joe
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KSSC42QMS02
Called techline and was informed to order parts. Ordering parts.; ordrng 1 W10757851 (optic bd set ref) and 1 WP2222965 (bin-ice) and 1 WPW10277448 (icemaker)
Near Camarillo, CA 93010
Joe
Job Details:
01/21/2020
FREEZER WHIRLPOOL KRFC300ESS01
Ordering will install on revisit.; ordrng 1 W10827015 (cover)
Near Fresno, CA 93720
Timothy
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KSF26C6XYY04
Inspected unit and found the compressor running but no cooling. Unit needs a new compressor.; rqstng P&A on 1 WPW10466675 (compressor)
Near Dinuba, CA 93618
Jonathan
Job Details:
01/21/2020
RANGE FRIGIDAIRE FGGH3047VF
Found spark mod bad replaced tested working to spec
Near Camarillo, CA 93012
Joe
Job Details:
01/21/2020
MICROWAVE WHIRLPOOL MMV4205DH1
Pulled unit down from mounting above stove. Installed new MAGNATRON and unit began to function as designed. Job complete.
Near Paso Robles, CA 93446
Tom
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02
"Entered diagnostics, found Damper Door opening and closing intermittently in wrong order, replace Damper Door. Found lights flickering during diagnostics, order Control Board.Control Board - (W11043763)Damper Door - (WPW10196393); ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
01/21/2020
MICROWAVE KITCHENAID KMLS311HSS6
Customer stated that when unit is delivered the outer skin and console were dented. Removed and replaced outer skin and console. Tested all works good at this time.
Near Fresno, CA 93720
Timothy
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFF507EWH01
Installed harness assembly cover and support. Tested unit . Unit checks ok.
Near Mendota, CA 93640
Irvin
Job Details:
01/21/2020
REFRIGERATOR FRIGIDAIRE FFHT2032TP
"Cx says the unit is nit cooling. Found the compressor is not running. Fans and lights on. Un8t needs new starter. Replaced powered unit, passed. All ops. Good."
Near Fresno, CA 93726
Timothy
Job Details:
01/21/2020
DRYER WHIRLPOOL WED4815EW1
Installed catch and latch. Tested unit. Unit checks ok.
Near Paso Robles, CA 93446
Tom
Job Details:
01/21/2020
DISHWASHER GENERAL ELECTRIC GSD3300K55WW
"Upon arrival, unit full of water, manually cycled Timer, unit drains. Ran unit in normal operation, Timer becoming stuck at contact points, replace Timer.Installed Timer, ran unit in normal operation, check okay, Timer advances, all components functional, check okay. No damage to unit or home from tech, job complete.NOTE - VACANT APARTMENT UNIT, CUSTOMER NOT PRESENT, TECH GIVEN PERMISSION TO ENTER, NO SIGNATURE"
Near Arroyo Grande, CA 93420
Alejandro
Job Details:
01/21/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TW4
"Found the unit not cooling, replace compressor and dryer charge refrigerant, check condenser and evaporator fan motor running normal"
Near Bakersfield, CA 93309
Jim
Job Details:
01/21/2020
WASHER MAYTAG MHW8200FC0
Replaced faulty bellow
Near Fresno, CA 93725
Jonathan
Job Details:
01/21/2020
WINE COOLER KITCHENAID KUBL204ESB
Needs parts; ordrng 1 W10772910 (nameplate) and 1 W10797360 (drawer-frt) and 1 W10803980 (drawer-frt)
Near Bakersfield, CA 93312
Jim
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFC704FBS01
used both fill tubes. While installing the first fill tube it broke the wires. Install the second fill tube and was successful. Unit tested OK
Near Bakersfield, CA 93311
Jim
Job Details:
01/21/2020
DRYER ELECTROLUX EFME617STT0
Motor clip came off. Reinstalled clip and screwed the motor bracket down to prevent the torque of the motor from popping the clip back off.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW5000DW3
Customer stated that the unit stopped spinning. Found broken suspension rods ordering rods in stock.; ordrng 1 W11130362 (suspension)
Near Merced, CA 95340
Kenneth
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Installed diffuser and UI. Tested unit. Unit is now ow working properly. Customer approves functions at this time.
Near Bakersfield, CA 93311
Andrew
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Checked unit at terminal box and unit had 120vac. Checked connections from control to console and had 5.6vdc and 12.4vdc. Unit has bad console. ; ordrng 1 W11116422 (panel-cntl)
Near Modesto, CA 95350
Cruz
Job Details:
01/21/2020
REFIRGERATOR WHIRLPOOL WRS322FDAM04
"Fixed- installed new parts (2 led lights ice maker) water filled mold, led lights are working in both compartments, cooling and temps are working fine at the moment, cx ok repair. Send cx this work order via email please thanks."
Near Montebello, CA 90640
Francisco
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Checked unit found frozen fill tube cup. Defrosted cup and tested ops unit working as intended.
Near Covina, CA 91724
Andy
Job Details:
01/21/2020
DRYER MAYTAG MGDB765FC0
Needs control ; ordrng 1 W10913337 (overlay) and 1 W10914394 (cntrl-elec)
Near Modesto, CA 95358
Cruz
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF736SDAB10
"Needs more work- found ice maker not producing any ice, ran a ice maker test in diagnostic 58 it failed, found damper cntrl to be stuck open causing veggies to freeze in produce drawer, found lights on UI to be dim and buttons are hard to Push,need to order parts for unit. Will use ice maker on next visit. ; ordrng 1 W10865870 (cntrl-elec) and 1 WPW10479155 (control)"
Near Selma, CA 93662
Jonathan
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
7726339127 called tech told them whats been done said that this unit is non repairable
Near Lompoc, CA 93436
James
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW6620HC0
"Cox stated unit making loud noises during cycle. Customer has video of problem. Checked error codes, found none. Ran normal cycle with full load. Could not duplicate problem. Unit ran as intended. Directed customer back to customer service for further resolution. Registered with techline Butch sr# 7726718568"
Near Santa Maria, CA 93455
James
Job Details:
01/21/2020
WASHER MAYTAG MVWB765FW3
Unit has broken plastic on left side of lid at hinge. Ordering new lid and wire hinges; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Near Modesto, CA 95355
Cruz
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
"Needs more work- needs a sealed system tech- found no frost pattern on evap, found a frozen ball at cap, look at SD-QuickPic, ice cream and ice cubes are staying frozen hard at the moment temp is 0° in freezer compartment. Ordering compressor for unit. Send compressor to LV ; ordrng 1 WPW10507886 (compressor)"
Near Rialto, CA 92377
Rod
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"RO there 12/19 THU, 19:18 to 19:33, Sheet of ice in bottom of freezer floor Confirmed Drain plugged Needs deicing. And drain replaced.; ordrng 1 W11084807 (extension)Returned to replace leaking drain conduit with no recurring leaks. As designed operation returned"
Near San Bernardino, CA 92410
Rod
Job Details:
01/21/2020
RANGE WHIRLPOOL WFG320M0BS3
Cavity light inoperative Confirmed Light bulb had been changed with known goog one.No operation.Found no voltage to the socket In cavity Ordering control harness and socket; rqstng P&A on 1 W10856866 (sockt-lite) and 1 W10914403 (harns-wire) and 1 W11126814 (cntrl-elec)No core return asked forReturned to replace defective partsAs designed op returned
Near Lompoc, CA 93436
James
Job Details:
01/21/2020
WASH/DRY COMBO FRIGIDAIRE FFLG4033QW
Found unit leaking from water inlet. Applied plumber tape to connections and rebooked water. Unit is working as intended and customer approves function at this time.
Near Bakersfield, CA 93314
Andrew
Job Details:
01/21/2020
REFIRGERATOR GE GSS22UFPCWW
Customer stated that you know is leaking and ice was building up in freezer bottom. Check unit and found block of ice bottom freezer. Unit not draining out of drain in freezer section. Remove drain tube and back and cleared it out include ice blockage in drain in freezer section poured water through it and it drained out fine job complete
Near Keyes, CA 95328
Cruz
Job Details:
01/21/2020
REFRIGERATOR FRIGIDAIRE FFSS2315TP0
"Need more work- cx claims unit is barley producing ice and water flow has no pressure when dispensing for water. Ck water pressure at water supply and found pressure to be good, unit needs valve and water filter. Cx has a warranty with Arrons. ; ordrng 1 WF3CB (pure source 3 cs1)"
Near Apple Valley, CA 92307
Cesar
Job Details:
01/21/2020
WASHER MAYTAG MHW3505FW0
F9e1 long drain f0e1 load during clean cycle f5e2 door latch.Tested unit found water draining slowly out of unit checked for restricted drain lines and filter al was clear determined insufficient pump. Also tested door latch multiple times unlocking and locking latch failed to unlatch 1 out 3 tries routed for latch and pump ; ordrng 1 WPW10443885 (door lock) and 1 WPW10605427 (pump-water)
Near Modesto, CA 95357
Cruz
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Ref #7726150636 . Ashely from CR look at SD-Quick Pic- recommendation for unit replacement- found Freon on compressor plate, found no damage to copper lines , found rat poop and tube installation to be chewed, found compressor to be running, put unit in a diagnostic system test it failed, temps in FF 52° temp in FC 62°. Send cx this work order via email please thanks."
Near Santa Maria, CA 93454
James
Job Details:
01/21/2020
DISHWASHER FRIGIDAIRE FGID2466QD
Unit leaking from door. Inspected unit and found gasket worn also found bottom door gasket deformed. Ordering new. ; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)
Near Santa Maria, CA 93454
James
Job Details:
01/21/2020
RANGE WHIRLPOOL WFC310S0ES3
Unit has bad infinite switch for front left burner. Unit also has rear right burner partially working. Ordering new switch and burner. ; ordrng 1 W11255551 (elmnt-surf) and 1 WP3149400 (switch-inf)
Near Atascadero, CA 93422
Tom
Job Details:
01/21/2020
WASHER MAYTAG MVWB755DW0
"Upon arrival, unit unplugged. Plugged in unit, ran diagnostics, found error codes F0E5, F5E3. Diagnostic testing, Lid Lock good, filled unit with both hot and cold valves activated, no leaks with standing water in tub. Spin good, Valves good, Drain good. Oil present in debris under unit. Agitate has noise present, visual inspection shows no debris under Washplate or between tubs, Washplate Screw very difficult to remove. Order Washplate, Screw, Gearcase, and Clutch.Washplate - (W10902814)Screw - (W10752187)Gearcase - (W10811956)Clutch - (W10754448); ordrng 1 W10752187 (screw) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10902814 (washplate)"
Near Santa Clarita, CA 91354
Randy
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDF760SADM0
Won’t wash. Unit doesn’t engage in wash cycle needs new wash pump motor. ; ordrng 1 WPW10671942 (sump and motor assy)
Near Santa Maria, CA 93458
James
Job Details:
01/21/2020
RANGE WHIRLPOOL WFG525S0HV0
Replaced sensor and tested u it. Unit now working as intended.
Near Hesperia, CA 92345
Cesar
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW4816FW2
Customer is loading unit correctly off balance was so severe tub put a den on cabinet. Also unit had been shutting off during cycles and also repeating cycles before it shut off and would not turn back on. Control has power and Led on control is on but power button not responding rerouted for suspension and control ; ordrng 1 W10780045 (suspension)
Near Santa Clarita, CA 91354
Randy
Job Details:
01/21/2020
MICROWAVE WHIRLPOOL WMH53520CS1
Found door broken found not sealing ordering door psp part; ordrng 1 W10629794 (door/mw)
Near Atascadero, CA 93422
Tom
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL ET1FTKXKQ10
"Found unit Drain Tube plugged, cleared debris, deiced FC area, drain good, check okay. Cleaned Condenser Coils, check okay. No damage to unit or home from tech, job complete.Customer approves estimate, tech collecting Total.SC - 115.00Labor - 35.00Total - 150.00"
Near Atascadero, CA 93422
Tom
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL KDTE334DBL
"Found unit not able to drain, no rotation at Drain Pump. Visual inspection shows debris in Drain Pump, cleared debris, ran unit, drain good, check okay.SC - 115.00Labor - 35.00Total - 150.00Customer approves estimate, tech collecting Total."
Near Hesperia, CA 92345
Cesar
Job Details:
01/21/2020
FREEZER WHIRLPOOL WRX986SIHZ00
Replaced bin all checked good
Near Moreno Valley, CA 92553
Rod
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW7500GW0
"LeaksConfirmed Water runs right out through pump due to something had chewed the drain hose that goes from bottom of tub to drain pump.Consume adamant that no vermin nor any other outside influence was at fault.Claims had to had happened prior to delivery over a year ago. See pix of damage.Will also need console assembly replaced due to in active buttons.Covering per Vonnie, Lowe’s liaison.NOT IN STOCK LOCALLY. WILL TRY TO PUSH FOR THURSDAY 26Dec2019. Please Cher part DISABLED CHILD. ALOT OF LAUNDRY BACKED UP PLEASE ACCOMMODATE IF POSSIBLE.; ordrng 1 W10802689 (hose)"
Near Hesperia, CA 92345
Cesar
Job Details:
01/21/2020
WASHER AMANA NTW4516FW3
Found problem to be noise when unit is running agitator or spinning noise is coming from motor at closer look found cooling fan on motor not fully pressed down on shaft causing it to rub on gear case. Pressed fan down it now clears gear case all tested good
Near Victorville, CA 92392
Cesar
Job Details:
01/21/2020
MICROWAVE OVEN FRIGIDAIRE FFMV1645TW
Contacted tech line regarding damage file 83228730
Near Modesto, CA 95350
Cruz
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW5000DW1
"Fixed for FTC- cx claims unit will not turn on and latch will keep clicking as well, ck for voltage at cntrl and found 120AC, I then installed new parts (cntrl elec, latch) calibrated unit for wash performance and ran a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."