Local Reviews
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George Y.
MICROWAVE KITCHENAID KOCE500ESS08 Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found bottom freezer light not functioning reposition light retested check out ok complete. No dents or dings cause by tech.
Jonathan B.
WASHER WHIRLPOOL WTW8500DC0 Found defective ui.; ordrng 1 W10838672 (console)
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Customer didn’t defrost unit. Replaced FC harness with bi- metal. Fill tube frozen. Deiced fill tube. Needs water valve. ; ordrng 1 WPW10420083 (VALVE- DUAL)
Dane K.
OVEN KITCHEN AID NONE Upon arrival the door was taken apart by the customer and attempts to clean it. He could not get it back together. Put door back together for a customer charge service call and labor. There is no model number readable on the sticker. I took quick pic of model sticker
Jim S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced door and fresh food damper. Unit should test ok
Michael M.
COOKTOP WHIRLPOOL SGG304B-1 Cx states left two burner heads have no pilot.AAll top burners have ignition and even burn pattern Left two burner heads continue to arc on burner head even after ignition has occurred. Will consult with w senior tech.
Joe M.
RANGE WHIRLPOOL WFG540H0ES1 Replaced knobs tested unit and it is now functioning as designed. Job complete.
Frank P.
REFRIGERATOR KITCHENAID KRMF706ESS00 Customer stated hear strange noises Humming Condenser fan motor Will order partNot evap motor; ordrng 1 W10527155 (condenser fan)
Erick S.
WASHER AMANA NTW4516FW Cycled unit found bad connector a drain pump causing it not to drain. Repaired connector and secured main harness. Re-tested it and unit is not draining with no errors job complete
George Y.
REFRIGERATOR AMANA ABB2222FEW Found refrigerator not cooling. Need to replace capacitor and start deverter ; ordrng 1 WPW10197426 (start-dev) and 1 WPW10662129 (capacitor)
George Y.
OVEN WHIRLPOOL WOC75EC7HS03 Found oven time intermently changes on its own need to replace display control ok to order part.; ordrng 1 W11428866 (DISPLAY)
Raymond H.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Upon arrival unit evap frosted. Per SP defrosted, replaced evap cover and control. Tested 7nit. Unit functions as designed."
Raymond H.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Picked up data loggers.
John B.
REFRIGERATOR WHIRLPOOL ED2FHEXVQ01 The dispenser mechanism was broken the bracket that actually holds the dispenser arm in position. Also there is a water leak at the valve assembly. Ordering parts.; ordrng 1 2183771 (bracket) and 1 2188708 (water valve)
Jonathan C.
WASHER WHIRLPOOL WTW7500GW2 Installed valve tested no leaks working to spec
Steven W.
DRYER - GAS MAYTAG MGDC465HW0 Not heating at all. Ignitor not coming on. Found open gas coil. Replaced coil pack. Heating and tumbling properly at this time. Complete.
Dane K.
OVEN KITCHENAID KEBS207BSS00 Putting customer on for Friday.
James M.
OVEN KITCHENAID KODE507EBS03 Replaced control board and tested unit. Lights no longer flashlight no and unit is working as intended.
Michael M.
WASHER WHIRLPOOL WFW5620HW0 Replaced ACU W11322903Rebooted unit and ran service test 12Unit fills drains and tumbles/ spins as designed.Passed all cycles with no issues. All ops are as designed job complete
Cesar H.
WASHER WHIRLPOOL WTW5000DW2 "Failed gear case, drive shaft has dropped causing gears to disengage when bringing basket to a stop after the spin cycle this has also damaged splutch ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)"
Michael M.
REFRIGERATOR KITCHENAID KBFN502ESS02 Cx states left door hinge makes a popping noiseTook quick pic of loose hardware. Tightened door hinge hardware and now opens and shuts smoothly as designed
Juan G.
WASHER MAYTAG MVWB765FW0 "Noisy gear case, during spin cycle. Gear case, rotor, clutch, and nut need to be replaced.; ordrng 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10909670 (nut-spaner)"
William L.
WASHER WHIRLPOOL MVWB765FW3 "Replaced gearcase, clutch, stator & rotor, recalibrated unit, ran self diagnostics, unit operating as designed."
Juan G.
WASHER WHIRLPOOL WTW8040DW4 Unable to remove washplate. Washplate and possibly spanned nut will need to be broken off to be able to complete repair.; ordrng 1 W10752187 (screw) and 1 W10775188 (washplate) and 1 W10909670 (nut-spaner)
Tom R.
DRYER WHIRLPOOL WET4124HW0 "Installed Inlet Thermostat and Exhaust Thermostat, ran unit, check okay. No damage to unit or home from tech, job complete."
Alejandro C.
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Found the unit not cooling in refrigerator side,need order cntrl elec w11380560, motor evaporator w10633627, harns wire wpw10277799, motor evaporator freezer wpw10514110 solenoid w11036448 and valve wpw10443217; ordrng 1 W10633627 (motor-evap) and 1 W11036448 (solenoid) and 1 W11380560 (CNTRL ELEC) and 1 WPW10277799 (harns-wire) and 1 WPW10443217 (valve) and 1 WPW10514110 (motor evaporator)"
Raymond H.
REFRIGERATOR KITCHENAID KRFC704FBS01 "Installed pressure regulator with tubing kits. Replaced controls, UI, and evap cover. Defrosted ice build up. Tested unit. Un8t functions as designed."
John B.
REFRIGERATOR KITCHENAID KBBR206ESS01 The three left lights and one bottom right light bulb is out inside the refrigerator section. Ordered for lightbulbs in the LED driver assembly. From what I understand another company was out and installed a lightbulb and didn’t last.; ordrng 1 W10640411 (invrtr-box) and 4 W10843339 (module)s
Andy H.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Noise, found door latch was loose removed and reinstalled latch tested unit working properly. Ran unit and noise went away"
Andy H.
DISHWASHER WHIRLPOOL KUDS25SHBT1 "Unit not finishing cycle, tested unit working properly found no problems , called techline Sr#7727291525"
Patrick C.
WASHER MAYTAG MHW6630HW0 Customer concerned of a leak. Turned on auto test mode to see if I can duplicate. Loose clamp causing issues. Tightened and secured. Tested unit. All ops checked good
Patrick C.
DISHWASHER AMANA ADB1400AGS1 "Removed and replaced hose and finished tub job reinstalled the way it was. Tested unit no leaks. "
Kenneth M.
DRYER MAYTAG MED6630HW1 Found unit rattling due to unit being tweaked. Blower tube was rattling. Adjusted feet. tested. Unit is working properly. Customer approves. Tested all other functions. All working as designed.
Randy C.
DISHWASHER WHIRLPOOL WDF520PADM7 Won’t fill up with water.Unit is missing float. Needs float to read water or won’t fill. ; ordrng 1 WPW10346525 (float asm)
Jim S.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced wash motor. Unit tested ok
Jim S.
DRYER MAYTAG MGDB765FW0 Replaced overlay. Unit tested ok
Michael M.
WASHER MAYTAG MHW8200FC0 Cx states unit is leaking from dispenser drawer.Unit has a crack in the dispenser housing.Ordering dispenser housing W10862190 and dispenser drawer WPW10250742Return 3-4-20 8-12 requested; ordrng 1 W10862190 (DISPENSER HOUSING) and 1 WPW10250742 (DISPENSER DRAWER)
Francisco S.
WASHER WHIRLPOOL WFW560CHW0 Checked unit found control lock feature active. Unlocked unit and entered diagnostics found no error codes. Performed test 12 successfully. Educated cx on control panel features. Unit now working properly.
Juan G.
RANGE WHIRLPOOL WEG730H0DS0 Both front burners have very high uneven flames. Burner heads are very clean. Suspect unit’s gas regulator is failing. Customer states she experienced the same problem with previous range/stove. Possibly regulator is getting clogged with foreign substances/dirt coming through the gas pipes. Customer will think about repair.
Juan G.
REFRIGERATOR WHIRLPOOL WRS331FDDW01 Replaced ice maker and bin. Checked ops. unit is working fine at the time of service.
Juan G.
DRYER MAYTAG MGDB835DW3 "Replaced parts. Excessive lint accumulated inside the dryer, instructed customer to have home’s vent cleaned. Due to fire hazard, cleaned interior as a courtesy. Checked unit’s ops. Dryer is working fine at time of service."
Patrick C.
WASHER MAYTAG MVWB965HC Changed control tried to calibrate and it still won’t recognize its locking. Even though lid locks and unlocks. The top lid is fine. Closes properly lines up with the lock. Needs both switch together control and lid lock ; ordrng 1 W11188327 (latch) and 1 W11246700 (cntrl-elec)
Juan G.
WASHER MAYTAG MVWB765FW3 "Replaced listed parts, ran quick diagnostics. Unit is working fine at time of service. Ran a cycle with clothes in unit, customer concerned about sounds. Explained to customer the sounds that she hears, are considered normal for this type of washer."
Jim S.
STOVE AMANA AGR3311WDW2 Gas valve is leaking on the left front burner; rqstng P&A on 1 WPW10141709 (valve-brnr)
John B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replace the fresh food refrigerator section diffuser/damper control. Replace the thermistor, The refrigerator tested good at this time. No problem no error code at this time"
Patrick C.
REFRIGERATOR KITCHENAID KRFF507ESS01 Removed and replaced ice maker. Ran harvest test. All ops ch3ked good
John B.
WASH/DRY COMBO WHIRLPOOL CGT9100GQ0 F70 error code. On both the dryer and the washer. Went through the circuit with whirlpool tech line. And we came to the conclusion that the display was the common connection between the washer and dryer. Replace the display board mean controls. The washer and dryer tested good.
Antonio D.
DISHWASHER MAYTAG MDB8989SHZ0 The door catch was not aligning With the latch.. Adjusted and leveled. Tested unit. Working ok.
Antonio D.
DISHWASHER WHIRLPOOL KDTE334GBS Replaced detergent dispenser and tested. Working ok.
Randy C.
RESIDENTIAL REFR WHIRLPOOL WRT318FZDW02 Was not freezing in freezer as it used to. Checked control. Was set to lowest setting. Set to recommended by whirlpool. Instructed cx on controls how it should now freeze properly. Unit now work as designed. Job complete.
Randy C.
WASHER WHIRLPOOL WFW92HEFC0 F3e1 f8e1. Brand new unit. Cx has water valves open no water comes in after a while. Removed hose. Found water shuts off its self after it turns on I tested it disconnected and it just shuts off. Cx has some strange hoses that shut off the water needs new ones. Not covered. Cx okayed will get new ones. All other specs working as designed. Job complete.
Michael M.
REFRIGERATOR KITCHENAID KRSC503ESS01 Cx states unit is not making ice.Found damaged harness under left side door. Repaired broken wires and rebooted unit. Ran service test 45 and ice maker harvested and returned to home position and then filled.Advised cx to wait 24 hours for ice. Job complete
Michael M.
DRYER MAYTAG MGDC465HW0 Cx states unit makes a scraping soundSpun drum and can hear very noisy rollers.Used dryer repair kit 4392065 from truck stockRetested w/ timed dry and unit is now tumbling smoothly as designed job complete; used 1 4392065 (DRYER REPAIR KIT) from stock
Steven W.
DISHWASHER WHIRLPOOL WDTA50SAHV0 "Ran diagnostics. Had 2-1 error code. Cleared error code. Heater is drawing 7.1A. Fills, washes, drains, rinses, and dries properly. Per customer odor in DW. Instructed customer to purge hot water line before using DW. Called tech line. SR # 7727290249. Per tech line no known issues with this model of odors. Instructed customer to run affresh DW cleaner 2 times before using DW. Unit is working properly as designed. Complete."
Michael M.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Removed power from unit.Cx states freezer section started to not be as cold.Installed new user interface W11330971All fans op as designed and all lights are now coming on and off smoothly Stayed with unit for approx 15 minutes and unit did not flash P0 and chime alert.All ops appear normal and both RC and FC are cooling as designed at this time. Advised cx to call back if issue persist. Cannot document w/techline due to stolen phoneJob complete
Jim S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced drain hose
Aaron B.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Check the unit it was clearly half and not running test the u I control and nothing happened and would not respond to touch control pulled out the kick plate to see if the connection was good and when I pulled the kick plate out the unit did turn back on checked all the wiring for the fcollected $115 trip paid on card
Aaron B.
WASHER MAYTAG MVWB765FW3 "Checked the unit it’s upstairs , in a drip pan found the unit grinding on the base of the pan because it has high ridges so when it has heavy loads the rotor is grinding up against the base of the pan raised up the front and rear legs tested OK at this time advise customer what was happening and that heavy heavy load could cause us to grind it’s not a mechanical issue but hey weight distribution based on the pan in there unit is working as design at this time"
Aaron B.
WASHER MAYTAG MVWX655DW1 "Checked operation unit is connected to the drain stand pipe , filled unit up on a rinse cycle no leaks found from the washer tub in good shape , drain out water customers stand pipe is overflowing and has a slow drain , customer instruct on proper operations of the unit and that the washer is not the problem but the drain line to her house has a slow drain out which is overflowing onto the ground those customer to have that looked at by a professional plumber to get cleared out"
Cesar H.
WASHER WHIRLPOOL WTW7040DW0 Replaced gear case calibrated and tested all tested good at this time
Aaron B.
RANGE - GAS WHIRLPOOL WFG320M0BB2 "Concern the 2 front burners too high , Checked operations the flames are at correct high , instructed the customer to use the smaller burners to get a lower flame for a good simmer settings that’s how this unit works , operating normal after instructing"
Danny G.
REFRIGERATOR WHIRLPOOL KFCS22EVMS5 Unit is building a sheet of ice inside the freezer Found old style of drain tube Replaced and install drain tube and use steam gun to defrost ice Reinstall unit and no floor or cabinet damage Unit is now draining properly
Cesar H.
RANGE WHIRLPOOL WFG550S0HZ1 Burner cap not on straight causing burner not to ignite properly. Set cap on straight and tested all checked good
Randy C.
REFRIGERATOR WHIRLPOOL WRF532SMBM01 Cx cancelled . Doesn’t need service. Close out
Danny G.
REFRIGERATOR KITCHENAID KFXS25RYMS4 Unit is not cooling properly Found unit milling and no fans running Put unit into test mode and unit would do anything on cooling test or fan test Pulled unit out and let it reset and power unit up again and unit kicked on and started to cool and and all dispenser functions are working properly Advised client if it keeps happening possible bad controls
Antonio D.
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Wires were broken under the freezer door. Repaired and tested ice maker. Working ok.
Danny G.
REFRIGERATOR KITCHENAID KSSC42QVS06 Unit is leaking water and broken filter housing Unit is leaking due to drain tube being clogged with a piece of plastic bag Unit is is draining properly and no more water leaks Client is going to think about replacing filter housing
Francisco S.
WASHER MAYTAG MVWX655DW2 "Checked unit found error code f0 e5 off balance load. Inspected suspension, leveled unit and tested high spin, it checked out fine. Instructed cx on detergent use and loading technique. Unit working as designed."
Francisco S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked unit found doors closing properly, right side ffc door sticks out more on top than left there a bit. Explained to cx there is not back and forth adjustment on door. Unit checks ok at this point cx is satisfied."
Francisco S.
REFRIGERATOR WHIRLPOOL WRT318FZDM Checked unit found dented and scratched door. Advised cx to call wpl as they are outside the intial 30 days of purchase.
Kenneth M.
MICROWAVE WHIRLPOOL WMH31017HS Light bulb not shutting off. Found unit with a faulty control. Replaced UI and control with Pre-ID and tested unit. Unit is now working properly.
Kenneth M.
REFRIGERATOR WHIRLPOOL ED5KVEXVQ06 Not making ice. Ice maker will cycle but never engages valve. Replaced water valve and tested unit. Unit is bow working properly. Customer approves functions at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Not dispensing water or making ice faulty water valve. Replaced and tested Unit is now working properly. Customer approves function at this time.
Kenneth M.
DRYER MAYTAG MEDC215EW1 "Found uh not not heating. Blown tr thermal fuse. Replaced thermal fuse and tested unit. Unit check ok, now working properly. Informed customer of clogged house vent. Informed customer to call someone out to sweep house vent. Did not hook dryer back up to venting."
Kenneth M.
WASHER WHIRLPOOL WTW8040DW4 Found unit overload error code. Replaced clutch and slider tested unit. Unit is now working properly. Customer approves f uh nction at this time.
Kenneth M.
RANGE - ELECTRIC WHIRLPOOL SF367LEKQ1 Found unit not heating oven. Found control with a PF error code. Unit is randomly shutting down main control. Custimer needs a control. Control shows discontinued. Unable to repair. Directed customer back to extended warranty. 6610321 - control
Kenneth M.
WASHER AMANA NTW4516FW3 Found unit caught fire at the power cord where it plugs into wall. Replaced control and power cord with Pre-ID and tested unit. Unit is now working properly. Customer approve functions at this time.
Kenneth M.
WASHER MAYTAG MVWB765FW3 Customer concerned ab oi it dry spots on clothes. Customer is noticing very little water. T es ated. And found unit working properly. Properly leveled unit and informed customer to use bedding cycle to maximize water. Customer approves.
Michael M.
WASHER WHIRLPOOL WTW4816FW2 Non English speaking Cx had to speak with sonSon states the unit has a gap between inner tub and outer tub and is convinced that the electrical wil Get wet from use and break the machine No faults stored in control passed auto service test as designed no functional failures to report. Advised cx to contact cx whirlpool support and gave # to Cx. All ops are normal and as designed job complete Will document with trade partners SR#
Aaron B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Refrigerator temp was 25°F and the freezer was 0°F tested the dampener door it was stuck open , replaced the dampener tested again it opens and closes properly now at this time"
Kenneth M.
RANGE - ELECTRIC WHIRLPOOL WFE550S0HZ1 Found 3 elements burnt out. Ordering new elements. Rescheduled customer for thursday 3-5-20; ordrng 1 W10823729 (Element) and 2 W11171119 (Element)s
Patrick C.
WASHER MAYTAG MVWB865GW0 Found the unit not filling properly there was a loose connection at the water valve causing intermittent fill ops. Reconnected and secured. Tested unit. All ops chedked good
Patrick C.
WASHER MAYTAG MVWX655DW2 Found the unit having issue with no ops. The unit had aan error of long or no fill. Checked valve and it was good. Installer didnt turn hot water on. Turned on water and instructed cust ok met in water valve ops. Needs pressure going to both inlets. Calibrated and ran auto test. All ops checked good
Timothy J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Inspected unit and found the drain clogged with foam insulation. Pushed a 1/4” waterline (as instructed to by tech support on previous calls with this same issue) I was able to get the evaporator drain to drain. Unit operating as manufactured.
Kenneth M.
REFRIGERATOR AMANA ART318FFDB06 Found unit not running on arrival. Unplugged unit and unit ran for 10 seconds and then shut off. Ordering start device and control. Reacheduled customer for friday; ordrng 1 W11352623 (Control) and 1 W11092533 (Start dev)
Kenneth M.
WASHER WHIRLPOOL WTW8500DC5 Found un not getting drn error code. Drain pump faulty. Pump will work. Then stop working and wont turn back on for awhile. Ordering new drain pump. Reacheduled customer for thursday 3-5-20; ordrng 1 W10876600 (Drain pump)
Timothy J.
REFRIGERATOR KITCHEN AID KRFC604FSS01 Called WPTS (7727284453) and found the IM does not pass test 120. Found 12VDC at the IM connection in the ice bin. Replaced the IM and retested. Unit now passes test 120.
Timothy J.
DRYER WHIRLPOOL MEDB855DC4 Installed pre ID parts. Idler pulley was bad. Hair wrapped around the supports. Replaced parts that fit this unit.
Timothy J.
REFRIGERATOR AMANA ASD2575BRW00 Evaporator drain tube was clogged. Evaporator area frozen. Defrosted evaporator and cleaned drain area. Unit draining normally.
Timothy J.
DISHWASHER WHIRLPOOL WDT720PADM1 Removed unit from cabinet. Replaced sump assembly. Tested for leaks. Unit checks ok. No leaks noted.
Michael M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cx states unit makes ice but there is little floating particles that will settle in the bottom of the glass. Took quick picRemoved RC ice maker and found no debris or anything to cause ice cubes to contain debris. Fill line is clear and clean and frozen fully formed ice cubes are inside the ice maker.Unable to find any issues with unit. Cx states unit is new so should not need a new filter. Will contact service manager about how to proceed
Kevin M.
DISHWASHER KITCHENAID KDTM354DSS5 Dispenser door broke during cycle. Failed dispenser assy. Removed and replaced dispenser with one on truck. Tested unit. All tests good. ; used 1 W10861000 (DISPENSER) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Customer concerned with frozen droplets in FC. I tested temps, temps are good. Water droplets are humidity freezing. I adjusted doors to make a good seal. Tested. All tests good."
John B.
RANGE WHIRLPOOL WFG505M0BW2 The front right burner has a delay in the ignition. Replacing the front left and right burners. Had to order the part. The oven apparently tests good no delay in ignition in that amperage on the igniter is 3.2. Amps.; ordrng 2 WPW10515455 (burnr-head)s
Irvin F.
WASHER WHIRLPOOL WTW7500GC3 "Cx has questions about the washer. No error codes. CX INSTRUCT CALL. informed cx of proper loading procedure. Informed about soap HE v. NON HE. Quick wash, and bulky sheet cycle. Showed how to load unit. Calibrated unit after showing features, passed. All ops normal."
Patrick C.
RANGE - GAS WHIRLPOOL WEG750H0HW0 Panel isn’t responding. Unit is hooked to WiFi; ordrng 1 W11339758 (CONTROL)
Francisco S.
FREEZER WHIRLPOOL WRX735SDHZ00 "Removed and replaced filter ice maker, and valve. Tested ops unit checks ok at this time.; used 1 WPW10300024 (ICEMAKER) from stock"
Patrick C.
DRYER WHIRLPOOL WGD7500GC0 Needs innerdoor; ordrng 1 W11126813 (door)
Patrick C.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Found the unit making noise. Coming from the compressor. Checked out and found the compressor noise too loud. Needs new compressor ; rqstng P&A on 1 8201675 (compressor)
Irvin F.
WASHER MAYTAG MVWC565FW2 "F7/E7-unit not reaching speed. F0/E2- OVER SUDS rinse improperly, won’t complete cycles. Cleared the codes ran the calibration cycle. Passed. CX INSTRUCT ON THE AMOUNT SOAP AND EXTRA RINSE. THE CLOTHES THAT AFE HEAVY NEED LONGER TIME TO WASH."
Patrick C.
DISHWASHER WHIRLPOOL MDB4949SDE2 Found the unit having issues with the chopper blades found in he spray arm. Not washing well. Made a really loud noise. Needs new motor. Motor is covered. Quoted 286.32. Approved ; ordrng 1 WPW10571738 (wheel) and 1 WPW10591570 (pump&motor)
Irvin F.
OVEN WHIRLPOOL WOS72EC0HS01 The single oven interface is not readable. The display has lines across. Removed power replaced the control. The unit is accepting commands and operating properly. All ops normal.
Joe M.
DRYER WHIRLPOOL RGD4516FW0 Unit was making loud noise. On inspection found unit was making bad noise due to some worn out rollers. Replaced dryer repair kit and unit began to function as designed. Job complete.
Francisco S.
WASHER MAYTAG MVWC360AW0 Checked unit found bad bearing on gear case. Provided estimate cx declined due to price and age of unit.
Andy H.
WASHER MAYTAG MVWB850YW1 "Needs gearcase ,washplate,hub; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10357576 (washplate)"
Michael M.
WASHER WHIRLPOOL WFW5620HW0 "This is a stacked unit. Cx states washer leaks soapy water from rear of unit.Ran unit through auto service test 12 and unit fills tumbles, drains and spins passed all cycles as designed.Cx is using too much soap advised cx to use soap pods to not cause over suds condition.Unit passed all cycles as designed no functional faults to report job complete"
James M.
RANGE WHIRLPOOL WEG745H0FS0 Installed new manifold and tested unit. Unit now working as intended.
Randy C.
DRYER MAYTAG MGD6630HC0 "F3e3 error code. Unit has vent going over 20 feet long. Venting is poor. Causing error codes. Dryer working as designed. SR#7727277008Inlet thermistor Oh, inlet thermistor thgough the wiring harness Ohm at 50k at room temp. J14 wire one and two. Long exhaust causes error codes. Checked thermistor and ohm 50k. Passed unit heats up. Dryer vent is too long, dryer is working as designed job complete"
Francisco S.
WASHER MAYTAG MHWE500VW11 Checked unit found error code f35 and suds. Will attempt to repair but will have inform cx that pressure switch it’s NLA/ discontinued.
Jim S.
WASHER MAYTAG MHW3505FW0 No fault codes stored. Repaired door lock latch. Unit tested ok
Irvin F.
MICROHOOD WHIRLPOOL WMH31017HS2 "X thinks the light is shorted out. Says can’t tap the control ant the lights come on. The bulb housing is cracked, possible cause of issue. ; ordrng 1 8206232A (lamp 40 watt) and 1 W11182140 (interlock) and 1 W11182141 (interlock)"
Jim S.
REFRIGERATOR WHIRLPOOL WRS555SIHW01 Installed foam kit to reduce air leak in back of the evaporator cover.; used 1 819043 (HEAT PROBE) from stock
Joe M.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Units knob has fallen off the deflecter because the deflecter is vroken. Job complete.; ordrng 1 W11299027 (deflector)
Alejandro C.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Found the unit not cooling compressor not running, replace inverter, compressor running normal"
Alejandro C.
REFRIGERATOR KITCHENAID KSSO42QMB00 "Found the unit not cooling normal,replace cntrl elec,condenser and evaporator fan motor running normal"
Joe M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Units ice maker wasn’t working. On inspection found unit has a broken ice maker. Replaced ice maker and unit is now functioning as designed. Job complete.; ordrng 1 LW11202405 (dor-fip)
Francisco S.
DRYER WHIRLPOOL WGD4950HW0 Checked unit found broke door switch. Will order part and return Thursday.; ordrng 1 WPW10569603 (switch-dor)
Chase F.
WASHER MAYTAG MVWB835DW0 Multiple lid lock error codes. Found connector at control was bad. Repaired connector and re installed. Tested. Unit now locking and running through complete cycle. All ops testing normal.
Chase F.
WASHER MAYTAG MVWC565FW0 Installed new hub and agitator. Tested. All ops now testing normal. Job complete.
James M.
KITCHEN JENN-AIR JGS9900CDB Unit had right front and left front burner not lighting correctly. Ordering new burner heads and oriface holders and screws. Old screws stripped and broken. ; ordrng 1 74007736 (burner asy) and 1 74011652 (burner asy) and 1 WP7527P061-60 (holder-orf) and 1 WP7527P087-60 (holder-orf) and 6 WP8273062 (screw)s
Chase F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found hinges not closing very well. Applied food grade grease to hinges. Hinges now closing very smooth. All ops now testing normal. Job complete.
James M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Customer still has not had water valve fixed, so repairs cannot be made at this time. Customer again told to call a plumber to replace on/off valve behind fridge. Customer will contact us when valve is fixed. Registered with trade partners 7726341636 Lainey. "
Chase F.
DRYER WHIRLPOOL WGD4815EW2 "Inspected dryer, found unit with twisted belt causing a clicking noise when spinning. Took apart dryer and re secured belt to proper adjustment. Tested. Unit now running smoothly with no further knocking sounds. All ops now testing normal. Complete."
Randy C.
REFRIGERATOR KITCHENAID KBFN502ESS00 Found hinge coming out of spot. Needs new parts. Defective x scheduled for Wednesday; ordrng 1 W10847927 (extension) and 1 W11403572 (BRACKET) and 1 WP2266880 (bushing) and 1 WP2320509 (cam-door) and 1 WP8533980 (screw)
Chase F.
WASHER MAYTAG MVWB765FW3 Installed new control. Tested. All ops now testing normal. Job complete.
Jonathan C.
DISHWASHER KITCHENAID KDPE234GPS0 Found door broken replaced tested working to spec
Kenneth M.
WASHER MAYTAG MVWC565FW0 Found unit with a bad actuator. Ordering new actuator. Rwzcheudked customer for Wednesday 3-4-20; ordrng 1 W10913953 (Actuator)
Jonathan C.
WASHER MAYTAG MVWB765FW3 Found agitator stripped replaced tested working to spec
Timothy J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed FRIG2 and FREZ2. Please schedule customer when you want me to pick them up. Noted as always there seems to be a lot of moisture in the RC.
Jonathan C.
RANGE AMANA AGR5330BAS3 Found light bulb broken off replaced socket and light bulb
Joe M.
DRYER WHIRLPOOL WGD8500DC4 Units has a f2e1 error code meaning that it needs a control board. Ordering part.; ordrng 1 W11116871 (console)
Patrick C.
DISHWASHER AMANA ADB1400AGS1 Ripped hose need to order ; ordrng 1 W10878507 (inlet tubing)
Kenneth M.
WASHER MAYTAG MVWX655DW1 Found unit not washing it spinning. Found teeth on washplate and hub worn. Ordering new washplate gearcase and hub. Rescheduled customer for friday 3-6-20; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub) and 1 W11035751 (Gearcase)
Andy H.
LAUNDRY MAYTAG MVWC565FW1 "Not spinning, agitator bolt was loose, removed agitator and reinstalled tested unit working properly"
Andy H.
REFRIGERATOR KITCHENAID KRFF302ESS01 "Making to much ice , icemaker arm came off, reinstalled icemaker arm tested unit working properly"
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Unit not dispensing water, confirmed door switches are good. Ordering reservoir and water valve. ; schdld next appmnt for 3/10 TUE !"
Andy H.
WASHER MAYTAG MVWC565FW0 "No draining and leaks, replaced pump and hose tested unit working properly"
Antonio D.
REFIRGERATOR KITCHEN AID KBSD608ESS01 Tightened fresh food door handle and tested. Working ok.
Andy H.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Not cooling, found relay bad replaced relay and tested unit working properly"
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Found compressor so hot couldn’t touch needs compressor ; ordrng 2 W10913906 (coupler)s and 1 W11322225 (COMPRESSOR)
Andy H.
OVEN KITCHEN AID KEMS378GSs0 "Not heating, not getting 220 V. To oven"
Andy H.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer stated there’s a small leak on right lower side front of freezer door called techline Sr#7727283511 sealed liner and frame gap and adjusted freezer door tested unit working properly.
Andy H.
OVEN WHIRLPOOL WOS51ES4ES01 "condensation when baking, called techline sr#7727282373 saying oven in working as designed adjusted temp for customer"
Jonathan C.
DRYER WHIRLPOOL WED5000DW2 Found door switch bad ; ordrng 2 W10569603 (switch door)s
Andy H.
M/W OTR KITCHENAID KMHS120EBS2 "Not heating, found mag tube was bad, replaced mag and tested unit working properly"
Irvin F.
REFRIGERATOR KITCHENAID KBFN406ESS00 "Ice maker is not making ice? Checked the ice maker, found cubes stuck in the mold couldn’t bail out. The ice makers bail arm came out. The unit cycled and filled after removing all the cubes. But leaks. ; ordrng 1 W10913630 (icemaker)"
Cesar H.
DRYER MAYTAG MGDB835DW3 Replaced blower all tested good
Irvin F.
REFRIGERATOR KITCHENAID KRMF706ESS01 There is a shelf the lost led lighting. Put in several places failed to operate. The drip tray dispenser cover will not stay in place when closing the door the drip tray pops forward leaks into door. ; ordrng 1 W10909034 (tray-drip) and 1 W11245713 (shelf-glas)
Irvin F.
WASHER WHIRLPOOL MVWC565FW2 Cx says the washer is dead. No led on main control. Confirmed dead board. ; ordrng 1 W11399433 (CONTROL)
Jim S.
WASHER WHIRLPOOL MHW5630HW0 Replaced door boot and locked legs. Unit tested ok
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "The unit has no error codes. Checked the suspension, front left is weak, push test hit ground. ; ordrng 1 W10780045 (suspension)"
Jonathan C.
DRYER WHIRLPOOL WED9200SQ1 Found thermal cut off popped replaced tested working to spec
John B.
DISHWASHER JENN-AIR JDB3650AWF2 "Installed a new float switch, the dishwasher tested good. The water temperature is only 92 degree. Suggested to use heated wash cycles. For a better wash."
John B.
RANGE WHIRLPOOL WEGA25H0HZ0 The interior oven light lens. Was stuck. The customer could not unscrew it to replace the lightbulb. I had to apply heat with a hairdryer/heat gun. To remove the light lens cover. With the heat I remove the light lens cover. The customer will go get a lightbulb and install it themselves. I showed them how. The oven tested good.
John B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Repair a failed and leaking inlet water valve to the icemaker. The icemaker tested good. The temperatures in the freezer are 0° upon arrival and 38° in the refrigerator section.
Jim S.
DISHWASHER KITCHENAID KDTE334GPS0 Rails separating ; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Raymond H.
WASHER MAYTAG MVWB765FW3 "Upon arrival cx states unit grinds while in use, tested and found coins causing noise. Instructed cx on proper loading use and care, unit functions as designed."
Kenneth M.
WASHER MAYTAG MVWC416FW0 Installed washplate barrel and screw. Tested unit unit is now working properly. Customer approves.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found broken wire in door needs door; ordrng 1 LW11026425 (dor-fip)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Unit not dispensing ice. I tested unit and found crusher blades bound up and not allowing auger to spin. Removed ice bucket and disassembled. I freed blades and positioned blades properly. Tested with ice. All tests good.
Irvin F.
WASHER WHIRLPOOL WTW4816FW1 "F7/E6-MOTOR FAIL only errorTest the unit spins only the agitation is not present. Buzzes spin only. Replacing motor shifter,and suspension ; ordrng 1 W10623547 (motor-drve) and 1 W10625045 (capacitor) and 1 W10821956 (suspension)"
Kevin M.
DRYER MAYTAG MGDC215EW2 "Unit making noise during operation. I found failed rollers, worn belt and worn idler pulley. Removed and replaced rollers, belt and idler pulley. Tested unit. All tests good."
Kevin M.
WASHER WHIRLPOOL WTW4855HW1 "Gearcase starting leaking oil onto cam and belt. Failed gearcase. Unit will need gearcase, cam kit, and belt. Ordering parts. ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11239857 (belt)"
Kenneth M.
M/W OTR WHIRLPOOL WMH53520CS6 Found unit with blown 20 amp fuse due to bad interlocks. Ordering interlock switch kit and 20 amp fuse. Rescheduled customer for friday 3-6-20 . ; ordrng 1 W11244490 (Interlock) and 1 W10138793 (Fuse)
Kevin M.
WASHER WHIRLPOOL WTW5000DW3 Customer stated the unit is shaking during spin cycle. I tested unit and found shaking even empty. I removed agitator and found loose basket. Removed and replaced basket hub. Tested unit. All tests good. ; used 1 W10528947 (HUB) from stock
Randy C.
REFRIGERATOR WHIRLPOOL MFF2258VEW0 "replaced gasket and molded into place w heat gun now seals properly. "
Michael M.
WASHER MAYTAG MVWC565FW1 Replaced lid latch W11307244Rebooted unit and ran manual lid lock and engages as designed. Ran auto service test and passed all cycles as designed. No other issues with unit at this time job complete
John B.
WASHER MAYTAG MVWX655DW2 The customer is not happy with the way the machine washes. The machine tested good and washers properly. The customer doesn’t like the low water level. She would like a different style washing machine. I recommended a front loader style washer. Gave her whirlpools customer service phone number. The Home Depot only has a 48 hour return policy.
Antonio D.
DISHWASHER WHIRLPOOL WDT710PAHZ Client does not live at the address listed.
Chase F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Damper door stuck open causing for foods to freeze in RC. Ordering part and scheduling for Wednesday. Confirmed with MR; ordrng 1 W11164593 (DAMPER)
Andy H.
DISHWASHER JENN-AIR JDB9800CWP2 "Rack was coming off door was nit closing, repaired rack had remove and reinstall rack tested unit working properly. No leaks"
Patrick C.
OVEN KITCHENAID KODE507ESS04 Double oven strobing lights needs control. Request double labor for removing double oven; ordrng 1 W11179310 (cntrl-elec)
Raymond H.
DRYER WHIRLPOOL WGD4815EW2 "Upon arrival unit not heating. Igniter glowing, voltage at coils, coils out of range not opening regulator.; ordrng 1 WPW10328463 (coil-valve)"
Raymond H.
DRYER MAYTAG MGD6000AW0 "Upon arrival cx states unit takes a while to heat clothes, also short cycles. Tested and found thermistors in range, fault code for main control fault. Tested moisture strips, they are fine, per tech sheet needs control.Needs control.; ordrng 1 WPW10495882 (cntrl-elec)"
Chase F.
WASHER WHIRLPOOL n/a Performed no work on this unit.
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF757SDEH00 Customer said unit defrosted everything and ice in ice bucket completely defrosted. When I arrived today temps are normal and ice bucket is full and ice shows no signs of defrosting. Sounds like a software issue. Ordering main control and interface. ; 1 W10807388 (cntrl-elec) and 1 W10864269 (cntrl-elec)
John B.
DRYER MAYTAG MGDX655DW2 Checking out the. The dryer tests good it is in good working order.
John B.
WASHER WHIRLPOOL CGT9100GQ0 "The soap dispenser came apart, two sections of it just broke off. Ordering the parts; ordrng 1 W10376660 (drawer) and 1 W10764308 (handle) and 1 WP8540399 (cover)"
John B.
DRYER MAYTAG MLG2000AWW "The dryer has a Bad motor. The motor was not tote. Ordering parts to repair this. The blower wheel as a back up. ; ordrng 1 33001790 (wheel,blower) and 1 W10410997 (motor-drve)"
Rich S.
REFRIGERATOR JENN-AIR JFC2290VEP0 Ice maker water valve seeping causing inlet to freeze. Pin hole leak at waterline from valve to the inlet. Consequently every 20 mins the ice maker cycled due to no ice in the mold. Also contributing to the leak is a constant leaking diaphragm in the water valve.
Jim S.
WALL OVEN KITCHENAID KODE500ESS02 Blower and are noisy; rqstng P&A on 2 W11245567 (blower)s
Francisco S.
DRYER WHIRLPOOL WGD5000DW3 Secondary issue on unit. Wrinkle guard setting runs even in the off position. Ordering art RS as soon as part arrives.; ordrng 1 W11106324 (switch)
Darren A.
DRYER AMANA NGD4655EW2 "Builder stuccoed vent closed. Cleared and tested, checks out good."
Lance V.
WASHER MAYTAG MVWX655DW1 "Fixed- replaced control board, unit now powering on ok. Ran calibration and passed, auto test passed. Unit is now fully operational"
Lance V.
WASHER MAYTAG MVWX655DW0 "Fixed-replaced faulty water valve assembly housing. Ran calibration and passed, auto test passed. Unit is now fully operational and working as designed."
Cruz B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "FIXED- installed new parts (Jazz brd, start relay, 2 switches) compressor, fans, lights are turned on, allow 12-24 hrs for cooling and ice production, cx ok repair. Send cx a survey please thanks."
Antonio D.
REFRIGERATOR KITCHENAID KRFF507EWH00 Verified needs more work work and parts Ordered needed parts.; ordrng 1 W11089931 (panel-ui) and 1 WPW10764668 (ice maker)
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "FIXED- installed new parts (reservoir head, valve) flush system out, no leaks, cooling and temps are working fine, cx ok repair, send cx a survey please thanks."
Antonio D.
DISHWASHER WHIRLPOOL KDTE334GBS Detergent dispenser is broken. Need detergent dispenser. Part ordered.; ordrng 1 W10861000 (detergent dispenser)
Antonio D.
DRYER MAYTAG MGDC465HW0 Removed obstruction from drum felt. Checked drum and tested. Working ok.
William L.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Found it very hard to remove ice bucket from door, auger has has allot of slop in it, , ordered ice bin, plate & shaft.; ordrng 1 W10793257 (plate) and 1 W10910401 (ice-contnr) and 1 W11228132 (shaft)"
William L.
WASHER MAYTAG MVWB765FW1 "Found unit not draining, Replaced drain pump, ran self diagnostics cycle, unit operating as designed."
William L.
FREEZER MAYTAG MRT118FFFE04 "Found very light icing , Lightly greased freezer door gasket, checked gasket for good seal , instructed cx on gasket seal, set temp setting in unit, unit operating as designed."
William L.
WASHER WHIRLPOOL WTW7000DW0 "Replaced drain pump, tested drain function, ran self diagnostics cycle, unit operating as designed."
Andrew P.
RANGE AMANA AER6303MFS2 "Cooktop was damaged, need to reorder. ; ordrng 1 W10906141 (cooktop)"
Andrew P.
REFRIGERATOR KITCHEN AID KRSC503ESS01 Removed and replaced freezer compartment pepper fan motor and harness. We tested unit both evaporator fan for fresh food compartment and freezer work thermistors passed all test unit is working as intended
Andrew P.
RANGE WHIRLPOOL WFG525S0HS1 Cx stated knob was crooked and smelled gas. Found left front burner valve stem bent needs new burner valve ; ordrng 1 WPW10279615 (valve-brnr)
Chase F.
WASHER MAYTAG MVWC565FW Found bad water valve solenoids not opening all the way. Replaced valve. Tested. All ops now testing normal. Unit now working by design. Job complete.
Andy H.
WASHER MAYTAG MVWC565FW0 Needs pump and hose; ordrng 1 W10802689 (hose) and 1 W10876600 (drain pump)