Near Glendale, CA 91208
Leon
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Cx states that unit is not working properly.After running diagnostic check find that unit making noise by dumper diffuser and lights are blinking on UI; ordrng 2 W10908166 (module)s and 1 W11405309 (PANEL UI) and 1 WPW10479155 (control)
Near Burbank, CA 91505
Leon
Job Details:
05/28/2020
WASHER MAYTAG MVWB835DW3
Cx states that unit is not working properly After running diagnostic check find error codes F6E3F6E2F2E1
Near San Fernando, CA 91340
Raymond
Job Details:
05/28/2020
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04
"Upon arrival cx states unit intermittently stops to cool in fc, and all lights flickering. Found unit sticking in defrost, need controls and lights are shorted.; rqstng P&A on 1 WPW10397957 (cntrl-elec) and 2 WPW10515057 (light)s and 1 WPW10515058 (light)"
Near Los Angeles, CA 91331
Raymond
Job Details:
05/28/2020
FREEZER WHIRLPOOL WRX986SIHZ00
"Upon arrival fc frosting on rails. Door not shutting, sliding open, brackets warped needs brackets.; ordrng 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT )"
Near Santa Clarita, CA 91321
Raymond
Job Details:
05/28/2020
OVEN WHIRLPOOL KODE507ESS04
Upon arrival cx states lower oven door does not install. Found door removed wrong and damaged front panel. Reset tension on hinges and installed door. Needs putter cover.; ordrng 1 WPW10320793 (frame-glas)
Near Santa Clarita, CA 91350
Raymond
Job Details:
05/28/2020
M/W OTR WHIRLPOOL WMH31017HS2
"Upon arrival unit buzzing while in use, when magnetron activated mag buzzing. Needs mag and diode.; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)"
Near Stevenson Ranch, CA 91381
Raymond
Job Details:
05/28/2020
WASHER MAYTAG MVWB835DW1
"Upon arrival cx states they smelled an electrical burn when unit was running, tested and found motor overheat fault code. Found gearcase leaking and saturated stator. Need to document with safety and tech line. Needs Gearcase, rotor, stat or clutch control.; schdld next appmnt for 5/26 TUE !"
Near Los Angeles, CA 91601
Leon
Job Details:
05/28/2020
WASHER WHIRLPOOL MVWP575GW0
Cx states that unit is not working properly and unit has a water leak underneath.After running diagnostic check find that no error code and drain pipe is clogged.Cx needs plumber.Unit working properly as designed
Near Burbank, CA 91505
Leon
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL JFC2089BEM01
Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Glendale, CA 91208
Leon
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01
Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Camarillo, CA 93012
Joe
Job Details:
05/28/2020
OVEN JENN-AIR JGS8850ADS
"12001655 38.74Labor 163.68Service call 115Units oven sensor is bad causing unit to think it is over heating. Ordering part.; ordrng 1 12001655 (sensor,oven)"
Near Los Angeles, CA 91356
Danny
Job Details:
05/28/2020
DISHWASHER KITCHENAID KDTE334GPS
Unit is not responding Found faulty ui panel not responding Need to order parts and rs call ; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)
Near Los Angeles, CA 91401
Raymond
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
Upon arrival cx does not have pop. Unit was from rent a center. Could not verify pop but unit is infested with roaches. Shined light behind unit and roaches scattered. Informed cx this will void any warranty.
Near Los Angeles, CA 91331
Raymond
Job Details:
05/28/2020
WASHER WHIRLPOOL WTW4816FW2
"Upon arrival cx states unit barley fills with water, tips of load is not submerged, cx states unit starts agitating and spinning and is still on the auto sense. Cx states unit fills with water after she opens lid when unit started washing. This is all use and care related. Instructed cx on proper use and care, unit functi9ns as designed."
Near Burbank, CA 91504
John
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
The door seal that was sent has rips in the corner. It was also wrinkled up inside the box which caused this issue.; ordrng 1 W10860480 (gasket-fip)
Near Los Angeles, CA 91331
Raymond
Job Details:
05/28/2020
WASHER MAYTAG MVWB835DW4
"Upon arrival cx states unit not filling with water. Tested and found shorted, valve. Replaced valve and tested, unit functions as designed."
Near Glendale, CA 91207
John
Job Details:
05/28/2020
WASHER MAYTAG MVWB835DW2
"NOTE: Call to see if this is approved. F3E2, F0E4,F5E4 codes. NEW Phone number 626-864- 9262. The controller is not always engaging the user interface. Need a new user interface and main control.; ordrng 1 W11112656 (console) and 1 W11112658 (cntrl-elec)"
Near Stevenson Ranch, CA 91381
Raymond
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KBFO42FTX05
"Upon arrival cx states unit has clumping ice and food freezing in RC and crisper drawers. Measured thermistor in ice water and at 32f thermistor at 7.5 ohms. This could be concern for over cooling in RC. Due to age of unit damper controls could be leaking, cheapest repair is to replace thermistor first and see if that fixes freezing. Ice maker mold leaking when harvesting and ice maker needs to be replaced. PARTS 204.94 LABOR 187.90 (if ice maker not approved by cx thermistor install @ 89.99 labor.) SERVICE CALL 115 TTOTAL 527.31. Cx paid 115 check. Full quoted repair amount due is 412.31. If cx only wants thermistor installed amount due is 126.52. If damper controls need to be replaced max labor is 187.90 and crisper damper assembly’s 60 each main damper 200."
Near Glendale, CA 91207
John
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01
"The air diffuser in the refrigerator section makes noise, it will need to be replaced ordering a part, this is the only issue she is concerned with.; ordrng 1 W11164593 (diffuser)"
Near Santa Clarita, CA 91354
Raymond
Job Details:
05/28/2020
RESIDENTIAL REFR WHIRLPOOL ASI2575GRS
"Upon arrival cx states unit not making ice, ice maker not cycling shorted motor. Replaced ice maker and tested, 7nit functions as designed.; used 1 4317943 (ICEMAKER) from stock"
Near Oxnard, CA 93035
Joe
Job Details:
05/28/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01
Replaced door. New door does not correctly fit. Contacting Techline about problem.
Near Port Hueneme, CA 93041
Joe
Job Details:
05/28/2020
DRYER WHIRLPOOL WGD5000DW3
Replaced thermal fuse and tested unit. Unit is functioning as designed. Job complete.
Near Victorville, CA 92395
Cesar
Job Details:
05/28/2020
DISHWASHER WHIRLPOOL WDT720PADW2
Found failed adjusters on upper rack causing rack to drop also found pad ( door brakes) failed causing door to slam down this damaged front panel now door will not close do to damage to panel. Rerouted for panel adjusters and lads customer purchasing a bin for her fridge part WP2188664 $50.50 tax$3.91; ordrng 1 W10838367 (panel) and 4 W11157085 (wheel-uper)s and 1 WP2188664 (pan-meat) and 2 WP8268961 (pad)s
Near Victorville, CA 92395
Cesar
Job Details:
05/28/2020
RANGE WHIRLPOOL WFG320M0BS3
"Failed control, relay to valve and ignitor not staying closed. When first turned on relay closes for 2-3 seconds then opens; ordrng 1 W11126814 (cntrl-elec)"
Near Los Angeles, CA 90027
John
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KRFC300EBS00
The freezer drawer may not be closing all the way. This does not happen every time. Replace the drawer slides for the freezer. Door. The door tested good.
Near Glendale, CA 91201
John
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
The refrigerator is not making enough ice for the customer. Installed a new adapter for the airflow. And water valve. The refrigerator tested good no fault codes
Near Los Angeles, CA 91607
John
Job Details:
05/28/2020
WASHER MAYTAG MVWB750WQ1
The shirt was stuck in between the outer tub and the basket drive. This jammed the machine and it threw an F 51 code. Removed the shirt the washer tested good. This was the second time this is happened no charge
Near Los Angeles, CA 90046
John
Job Details:
05/28/2020
RANGE WHIRLPOOL WFG361LVQ1
"The parts were there upon arrival, installed the igniter on the right rear burner. Secured the wire connector going to the igniter proper and tight. All four burners tested good."
Near Hesperia, CA 92345
Darren
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Very small leak on top left evaporator pass. Ordered compressor and evaporator.***; ordrng 1 W10507884 (compressor) and 1 W11256565 (evaporator)
Near Los Angeles, CA 91316
Randy
Job Details:
05/28/2020
DRYER MAYTAG MGDX655DW
Complaint dryer makes humming. Found all ops normal. Noises are normal. Cx says her old one didn’t make noise. Informed not to compare models but that everything sounds ok. Checked all ops normal. Passed diagnostics Cx wants new dryer. Referred to sellers. Job complete SR#7727810564.
Near Los Angeles, CA 91316
Randy
Job Details:
05/28/2020
REFRIGERATOR MAYTAG MRT118FFFH04
Found not sealing causing ice build up. Removed and replaced gasket. No more air leaks. Cx has excessive food capacity in fridge. Check quick pics. No air flow also causes foods to freeze. Now gasket seals. Cx approves Now working as designed job complete
Near Los Angeles, CA 91330
Randy
Job Details:
05/28/2020
FREEZER WHIRLPOOL WRT518SZFM00
Found evap fan dead not cooling fridge. Needs new harness and fan. Buildup of ice will use heat gun to seal gap. ; ordrng 1 W10913629 (harns-wire) and 1 WP2315539 (motor-evap)
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
05/28/2020
DISHWASHER KITCHENAID KUDC10IXWH1
Replaced Detergent Dispenser (WPW10195175). Ran a complete diagnostic test. Tested ok.
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
05/28/2020
WASHER WHIRLPOOL WFW75HEFW0
Customer was complaining of washer not running and the door is locked. I checked the unit and there was a F9E1 code (Long Drain). I ran a quick diagnostic test and the pump was stuck. Replaced the Drain Pump (WPW10605427). Tested ok.
Near Lancaster, CA 93535
Patrick
Job Details:
05/28/2020
WASHER MAYTAG MVWB765FW1
Customer states unit makes noise while in use gear case grinding ; ordrng 1 W10811956 (drum assy) and 1 W11161960 (agitator)
Near El Monte, CA 91732
Stephen
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00
Customer has compressor and capacitor ( Sent by Whirlpool Factory service).Ran diagnostics. Compressor cuts off on overload.Replaced starting device. Still cuts off. Needs compressor. SEND SEALED SYSTEM TECH ONLY. R600A system. 4 count job. Allow extra time. Bring locking kit. Bring R600A.; saved tckt
Near Glendale, CA 91214
Francisco
Job Details:
05/28/2020
DISHWASHER WHIRLPOOL WDT720PADM2
Checked unit found issue with drain pump. Removed and replaced drain pump unit now checks ok.
Near San Luis Obispo, CA 93401
Tom
Job Details:
05/28/2020
REFRIG/SIDE-BY-S AMANA ASI2575FRB00
"Installed IM, Water Valve, and Wire Harness, ran Harvest Cycle, water called, check okay. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 91324
Randy
Job Details:
05/28/2020
WASHER MAYTAG MVWB835DW1
Found noisey at spin cycle. Loud bearings. Needs gearcase and impeller. Ordering two parts. Set up for Wednesday. ; ordrng 1 W10811956 (drum assy) and 1 W10902814 (washplate)
Near Modesto, CA 95354
Cruz
Job Details:
05/28/2020
WASHER WHIRLPOOL WFW72HEDW0
"Needs more work- found multiple issue- found cntrl to be locked not starting, only lights come on, checked unit for codes and found f8E1 valve failure, need to order parts for unit. ; ordrng 1 W10599356 (water inlet valve) and 1 W11031829 (cntrl-elec) and 1 WPW10750475 (panel-cntl)"
Near Clovis, CA 93612
Timothy
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KRFF302ESS02
Installed parts. Tested unit. Unit checks ok.
Near Adelanto, CA 92301
Darren
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
"Replaced ice maker and water chute, cycle tested, checks out good."
Near Modesto, CA 95354
Lance
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KRFC704FPS01
Needs work- ice buildup on fridge evap area. Needs control update per service pointer as well as kit service . We will need to re route with parts ; ordrng 1 W11330486 (PANEL UI) and 1 W11332011 (CONTROL BOARD) and 1 W11395558 (KIT SERVICE)
Near Modesto, CA 95355
Lance
Job Details:
05/28/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
"Tech line sr#7727893573Low voltage issue, replaced many parts already, tech line is requesting replacing additional low voltage components to be replaced to alleviate cooling issue.unit has full loss of cooling and food. We need to re route with parts ; ordrng 1 W10804160 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 W11249952 (motor-evap) and 1 W11294907 (icemaker), states that autho needed"
Near Los Angeles, CA 90042
John
Job Details:
05/28/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"The dishwasher would not start all the time, replace the main controller checked the main power input at the junction box inside the dishwasher. It tested good. The dishwasher tested good after repair."
Near Palmdale, CA 93550
Jonathan
Job Details:
05/28/2020
DRYER - GAS WHIRLPOOL WGD7500GC0
Found defective gas valve. Fixed gas valve. Tested unit and is working properly
Near Riverside, CA 92507
Kevin
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
Light in FC not coming on. I tested door switch in FC and found door switch not opening. Failed door switch. Ordering part. ; ordrng 1 W11396033 (SWITCH)
Near Palmdale, CA 93551
Jonathan
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Found defective door hinge. Fixed door hinge. Tested unit and is working properly.
Near Palmdale, CA 93551
Jonathan
Job Details:
05/28/2020
DRYER MAYTAG MGDX655DW2
Replaced defective burner. Tested unit and is working properly with nosignes of gas
Near Bakersfield, CA 93314
Jim
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KRFC704FPS01
Thermistors test ok. The problem is an air leak from the evaporator.; ordrng 1 W11327989 (EVAPORATOR COVER)
Near Orcutt, CA 93455
Chase
Job Details:
05/28/2020
DISHWASHER JENN-AIR JDB8000AWS0
"6-6, 8-1, 3-3, 6-3, unit leaking coming from sump assembly, will need to replace sump assembly. Ordering part for repair. Cx wanting us to install new basket and rails informed cx it may be a service fee charged for that. ; ordrng 1 WPW10418332 (SUMP ASSEMBLY )"
Near Loma Linda, CA 92354
Tyler
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL KRSF505ESS01
Custimer atated rhat after the unit was defroated everythibg worked fine then the ice maker and the top 2 shelves atipped workind and cooling. Found freezer evap fan motor not running. When exiting the teat mode fan comes on for 15 secinds and shuts off. Ordering fan motor.; ordrng 1 WP-W11036566 (Fan motor)
Near West Covina, CA 91790
Andy
Job Details:
05/28/2020
RANGE JENN-AIR JGRP436HL00
Parts came in damaged need to reorder; ordrng 1 W11315585 (glass-door) and 1 W11333179 (LEFT PANEL W11333179)
Near Monrovia, CA 91016
Andy
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00
Needs light in freezer ; ordrng 1 W10695459 (module)
Near Manteca, CA 95336
William
Job Details:
05/28/2020
M/W OTR WHIRLPOOL WMH53521HB4
"Replaced diode, ran water heating test, reinstalled unit in cabinet, unit operating as designed."
Near Riverside, CA 92501
Kevin
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KBFN502EBS02
Unit not making ice. No voltage to ice maker. I called tech line and we went through all wiring starting at main control down to ice maker. We found that we have a wiring issue inside the cabinet. Whirlpool will be reaching out to customer regarding replacement. Sr#7727891023
Near Riverside, CA 92501
Kevin
Job Details:
05/28/2020
WASHER WHIRLPOOL WTW8000DW0
Estimate: trip $115.00 labor $163.68 part $316.14 tax $27.66 total $622.48 unit not powering on. I removed console to test for voltage and it looks like the main control got wet as if console had water sprayed on it. I verified shorted main control. Customer declined estimate at this time.
Near Perris, CA 92570
Kevin
Job Details:
05/28/2020
DRYER MAYTAG MGDB855DC4
Unit making noise during operation and not heating. I tested unit and found plungers on gas valve getting stuck and not opening. Failed gas valve. Removed and replaced gas valve. Tested unit. All tests good. Customer has custom venting. I installed venting per customers request when reassembling dryer. All tests good.
Near Bakersfield, CA 93309
Jim
Job Details:
05/28/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01
Leak in the fresh food evaporator. Replaced evaporator and recharged the system with 5.5 ounces of R134. Unit tested ok
Near Visalia, CA 93291
Frank
Job Details:
05/28/2020
WASHER WHIRLPOOL WFW6620HW
Customer stated it will go through cycles It won’t drain!!! Performed diagnostics No error codesIt won’t drain Will order part ; ordrng 1 W11316609 (pump-water)
Near Dinuba, CA 93618
Frank
Job Details:
05/28/2020
RANGE WHIRLPOOL WFG505M0BW2
Consumer stated oven door is broken upon arrivalGlass is shattered Pieces are missing Performed diagnostics Ordered parts with Dave Found more parts are missing will order; ordrng 1 WPW10535767 (glass-door)
Near La Puente, CA 91746
Andy
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRB329DMBM01
Needs control ; ordrng 1 WPW10503278 (refer elect cont brd)
Near Santa Clarita, CA 91351
Randy
Job Details:
05/28/2020
RANGE WHIRLPOOL WEGA25H0HN0
" Found f8e0 erro code needs new cooling fan. Cx said that they are selling home need sooner service. Referred to whirlpool at this time needs cooling fan ,Blower Part needed."
Near Visalia, CA 93277
Frank
Job Details:
05/28/2020
DRYER MAYTAG MGDB765FW0
Customer stated not heatingPerformed diagnostics Checked all components Thermal fuseThermostat Thermal cut off switch All goodIgniting isn’t ignitingRecommending control board; ordrng 1 W11089308 (cntrl-elec)
Near Bakersfield, CA 93312
Jim
Job Details:
05/28/2020
WASHER WHIRLPOOL WFW6620HC0
The washer tested ok. I found the problem to be that soap was causing the water to overflow in the dispenser. Customer using the load and go along with soap in the dispenser.
Near Bakersfield, CA 93312
Jim
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Frost build up on the fresh food evaporator. Need the new updated board and cover; ordrng 1 W10687090 (cntrl-elec) and 1 W10875099 (cover-evap) and 1 W10888881 (icemaker)
Near Riverbank, CA 95367
Lance
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
"Needs work- found faulty ice maker not cycling properly. Also, failed thermistor test and user interface not showing correct temperature setting display. We need to re route for repair; ordrng 1 4317943 (icemaker only) and 1 W11082783 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Near Duarte, CA 91010
Andy
Job Details:
05/28/2020
WASHER MAYTAG MHW5630HC0
"Leaks , found small hole in hose replaced hose and tested unit working properly"
Near La Crescenta-Montrose, CA 91214
Francisco
Job Details:
05/28/2020
DRYER WHIRLPOOL WGD85HEFW0
"Removed and replaced drive motor, unit now checks ok."
Near Waterford, CA 95386
Lance
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Tech line sr#7727774474Needs work- found unit missing both left and right front rollers/leveling bracket. Also, mullein rail not operating properly. This is causing fridge door closure issue. We will need to re route with parts for repair. ; ordrng 1 WP12722803AP (rail-mulln) and 1 WPW10515762 (roller) and 1 WPW10515763 (roller)"
Near Fresno, CA 93705
Irvin
Job Details:
05/28/2020
WASHER MAYTAG MVWB765FW3
"Removed power from washer. Removed clutch gearcase and slider. Replaced components. Assembled unit powered and ran test 51, passed. All ops normal."
Near Baldwin Park, CA 91706
Andy
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ
"Door not closing, replaced closer and gasket tested unit working properly"
Near Bakersfield, CA 93312
Jim
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Cracked ice maker tray. Replaced ice maker unit tested ok
Near Bakersfield, CA 93314
Jim
Job Details:
05/28/2020
WASHER WHIRLPOOL MHW7000AG0
No work was done
Near San Luis Obispo, CA 93401
Jim
Job Details:
05/28/2020
FREEZER WHIRLPOOL WSZ57L18DM03
Need to pull unit and replace fill tube; ordrng 1 WPW10715708 (icemaker)
Near Fresno, CA 93722
Irvin
Job Details:
05/28/2020
COOKTOP WHIRLPOOL WCC31430AB03
"Cxsays the cooktop is not operating properly. Found the right rear switch failed. Removed power, replaced switch. Ran test passed. All functions normal."
Near Arroyo Grande, CA 93420
Jim
Job Details:
05/28/2020
REFRIGERATOR KITCHENAID KRFC300ESS03
Tighten door handle; ordrng 1 WPW10594329 (control)
Near Arroyo Grande, CA 93420
Jim
Job Details:
05/28/2020
DRYER WHIRLPOOL WED5000DW2
"Open motor winding; ordrng 1 279827 (motor!dryer) and 1 279838 (element,heater) and 1 WP694089 (wheel)"
Near Fresno, CA 93722
Irvin
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Upper fresh food lights are out. The freezer light failed. The driver board is not sending power to the freezer led. ; ordrng 1 W10843353 (module) and 2 W10843353 (module)s and 1 W11161172 (cntrl-elec)
Near Fontana, CA 92336
Tyler
Job Details:
05/28/2020
REFRIGERATOR BO KITCHEN AID KFIS29PBMS03
Customer stated that the unit was making noise and the ice maker stopped working. Found some sings of frost on freezer wall but noise is now gone. Checked ice maker for codes. Found E2 error code. Ordering ice maker in stock.; ordrng 1 WP-WPW10764668 (Ice maker)
Near Bakersfield, CA 93304
Patrick
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Found over freezing. Top and bottom. Freezer gasket bad so is the right fresh food door. Needs gaskets ; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10830162 (gasket-fip)
Near Bakersfield, CA 93308
Dane
Job Details:
05/28/2020
WASHER MAYTAG MVWC565FW
"Unjt was leaking from gear case. Unit needs new belt, gearcase, and motor.; rqstng P&A on 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt), states that autho needed"
Near Santa Maria, CA 93455
Chase
Job Details:
05/28/2020
DRYER MAYTAG MGDB835DW4
"Door not closing properly, will need door catch. Door catches that I have in my truck stock do not fit on this specific model. Ordering correct door catch.; ordrng 1 WPW10610880 (CATCH)"
Near Upland, CA 91786
Tyler
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00
Customer stated that the door handle broke. Ordering handle in stock.; ordrng 1 WP-W10837029 (Handle)
Near Fresno, CA 93722
Irvin
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00
"Removed power from the fridge replaced inter face. No change in issue. Found the upper hinge was not seated correctly. Recessed upper hinge, contacts properly. All ops normal."
Near Arroyo Grande, CA 93420
Chase
Job Details:
05/28/2020
WASHER MAYTAG MVWX655DW1
"Found stripped hub not catching gears for agitation and wash cycles to work properly. Upon trying to take off washplate, would not come off. Plate is seized up to drive shaft of gearcase. Ordering all parts for repair and submitting for autho. ; ordrng 1 W10528947 (HUB) and 1 W10902814 (WASHPLATE) and 1 W11035751 (GEARCASE)"
Near Fontana, CA 92335
Tyler
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Customer stated that the unit is freezing produce in deawer and ice maker is not dispensing. Found produce still not in bags and drawer was set to middle between produce and deli. Set to produce. Found ice bin jammed with small cubes. Water filter has not been changed. Cleared ice bin. Customer replaced filter all works good at this time.
Near Ventura, CA 93003
Aaron
Job Details:
05/28/2020
RESIDENTIAL REFR WHIRLPOOL ART308FFDW03
"Sealed system repair needs 3 call count Checked unit found the compressor is not working anymore rings are bad , filter dryer is cold , and compressor is on and really hot to the touch , ordered parts ; rqstng P&A on 1 W10810952 (tube) and 1 W10810959 (tube) and 1 W10913906 (coupler) and 1 W11092625 (compressor), used 5 R 134A (5 OZ) from stock"
Near Bakersfield, CA 93312
Erick
Job Details:
05/28/2020
DISHWASHER WHIRLPOOL SHSM63W55N/13
Per Robert unit is in warrantee.Installed new control on unit. Retested and passed all tests are no failures. Job complete
Near Bakersfield, CA 93301
Patrick
Job Details:
05/28/2020
DRYER MAYTAG MGD6630HW0
Press start and the time counts down but no tumble or heat. Checked thermal fuse it read open. Removed and replaced from stock tested unit. All ops checked good ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Clovis, CA 93612
Timothy
Job Details:
05/28/2020
WASHER MAYTAG MVWB765FW4
Checked for faults and ran a service test. Unit showing an 8-1 (long/no fill). Found the hot water supply turned off. Turned on hot water and found the unit operating as designed.
Near Turlock, CA 95380
Cruz
Job Details:
05/28/2020
RANGE WHIRLPOOL WMH78019HW3
"File 7727893936 Rich from whirlpool tech line said to replace the door M/w due to inner seal deforming, tech line was able to see issue with video chat, unit is brand new, ordering door per whirlpool. ; ordrng 1 W11196122 (door/mw)"
Near Baywood-Los Osos, CA 93402
Chase
Job Details:
05/28/2020
DISHWASHER WHIRLPOOL KDFM404KPS0
"Unit keeps wanting to drain, pump continues to stay on. Also clean light keeps blinking and giving an audible tone every 5 seconds. Receiving 7-3 error code. Faulty control board, and ordering pump and latch just Incase. ; ordrng 1 W11410065 (CNTRL) and 1 W11412291 (DRAIN PUMP) and 1 W11412299 (LATCH)"
Near Arroyo Grande, CA 93420
Chase
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04
"Found bad damper door staying stuck open causing for foods to freeze in RC. Cx complaint about filter not working, instructed her that it is the hard water in the area that there is nothing we could do about that. Ordering damper.; ordrng 1 W11317276 (DAMPER)"
Near Orcutt, CA 93455
Chase
Job Details:
05/28/2020
KITCHEN AMANA ADB1400AGS1
"Vacuumed out water, and installed new drain pump. Tested unit, and unit now draining without any problems. All ops now testing normal. Job complete."
Near Ontario, CA 91762
Tyler
Job Details:
05/28/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05
Customer stated that the ice maker keeps making ice. Found arm bracket broken. Removed and replaced ice maker tested all works good at this time.
Near Pasadena, CA 91104
Francisco
Job Details:
05/28/2020
MICROWAVE WHIRLPOOL WMH31017AS4
Checked unit found unit needs door as it is cracked. And also needs light cover for hood. Will submit for autho informed cx I do not know if extended warranty will cover. Attached pictures to sd quick pic file.; rqstng P&A on 1 W10240330 (glass assy) and 1 W10468671 (door/mw)
Near Grover Beach, CA 93433
Chase
Job Details:
05/28/2020
WASHER WHIRLPOOL WFW560CHW0
"F5e3, F0e2, found damaged connector to lid lock not allowing for unit to lock properly. Repaired connector to latch. Reinstalled. Calibrated then tested. All ops now testing out normal. Unit now working by design. Job complete."
Near Avila Beach, CA 93424
Chase
Job Details:
05/28/2020
WASHER MAYTAG MAH5500BWW
"Diagnosed unit, found clogged up drain hose not allowing for water to full drain out. Cleared hose. Tested and unit now draining without any problems and running complete cycle. All ops now testing out normal. Job complete. Collected payment of 115$ for service fee. Check number is 802"
Near San Luis Obispo, CA 93401
Chase
Job Details:
05/28/2020
FREEZER WHIRLPOOL KFIS29BBMS03
Found major frost buildup on fresh food evaporator. Defrosted and put unit into 8 hour defrost. Bimetal checking out okay. Instructed cx to leave unit unplugged for at least 48 hours to defrost the rest of ice build up. Cx agreed. All ops now testing out normal time of repair.