Near Newberry Springs, CA 92365
Darren
Job Details: 01/15/2020
WASHER MAYTAG MVWC415EW1 "File number 7726728064. No noises at this time, called techline to document."
Near Arcadia, CA 91006
Francisco
Job Details: 01/15/2020
WASHER MAYTAG MVWB725BW0 Checked unit found bad spin bearing and also fabric softener cup is obstructed. Provided estimate and RS for dec. 26 to accommodate cx. ; ordrng 1 W10435302 (bearing)
Near Fresno, CA 93722
Irvin
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Fresh food lights @the filter are out. Unit needs replacement lights. ; ordrng 3 W11205083 (module)s and 1 W11224256 (cntrl-elec)
Near Los Angeles, CA 91311
Danny
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 No water dispensing Found faulty water valve Replaced valve and reinstall unit and test water and no water leaks found Calibrated dispenser Test diaper and now unit is working and dispensing water properly
Near , CA 91351
Raymond
Job Details: 01/15/2020
RANGE WHIRLPOOL WFG525S0HZ1 Needs door receivers as well.; ordrng 2 W10647259 (hinge-recv)s
Near Altadena, CA 91001
Francisco
Job Details: 01/15/2020
OVEN JENN-AIR JJW3430DP01 Checked unit found issues with erratic behavior of oven display. Unit freezes up and goes blank. Retrieved error codes did not find any. Consulted tech line they advised replacing main control and ui console.; ordrng 1 W11087468 (console)
Near El Monte, CA 91731
Andy
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Not cooling, replaced compressor, evaporator, and control tested unit working properly"
Near Santa Ynez, CA 93460
James
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Replaced auger motor and still non responsive. Ordering gimini onboard and ui via shop. Will return when parts arrive. ; saved tckt
Near Los Angeles, CA 91342
Raymond
Job Details: 01/15/2020
OVEN WHIRLPOOL WFG525S0HS1 Upon arrival door won’t open or close properly. Found broken hinge spring and bent receivers needs door hinges and receiver.; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Fresno, CA 93720
Timothy
Job Details: 01/15/2020
STOVE WHIRLPOOL WEC310SPFS3 Unit is now in building 27 apt #143. Unit needs a new burner kit.; rqstng P&A on 1 W11371990 (BURNER KIT.)
Near Oakhurst, CA 93644
Kenneth
Job Details: 01/15/2020
REFRIGERATOR GE PWE23KSKBSS "Found unit filling ice bin with ice sheet. Found low water flow causing water through on ice maker to freeze and splash water all over freezer. Ordering new water valve and ice maker. Did not reschedule due to part availability ; (created new UIS, deleted prior attachment to UisID 225121), ordrng 1 WR57X20873 (valve) and 1 WR30X28682 (Icemaker)"
Near Taft, CA 93268
Dane
Job Details: 01/15/2020
REFRIGERATOR GENERAL ELECTRIC GFE29HGDABB On arrival freshmen compartment was not cooling. Fresher compartment was not cooling because the fan was not turning. Unit needs new fan; saved tckt
Near Los Angeles, CA 91316
Randy
Job Details: 01/15/2020
DRYER WHIRLPOOL GGW9200LW0 Found noisey and no lights needs light bulb. And dryer kit. ; ordrng 1 4392067 (dryer repair kit) and 1 WP22002263 (light bulb)
Near Lemoore, CA 93245
Enrique
Job Details: 01/15/2020
WASHER GE GTW330ASK2WW Installed all the parts . Need speed sensor . Didn’t come with main wire harness .; ordrng 1 WH12X25294 (sensor speed)
Near Bakersfield, CA 93314
Jim
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "The control boards are not sending power to the compressor. This is an electrical component shut down; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11048824 (cover) and 1 W11089931 (panel-ui), states that autho needed"
Near Paso Robles, CA 93446
Tom
Job Details: 01/15/2020
DISHWASHER FRIGIDAIRE FGID2479SF "Ran unit, found unit fills with water, water supply good, Recirculation pump good, drain good, heating good, spray good, found UI not responding consistently, not able to select cycles, unable to cancel cycles, responds like buttons are stuck, order Control Board, UI, and Door Lock Assembly.Control Board - (117499430)User Interface - (117512430)Door Lock - (111315040)NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PAET AND TIME AVAILABILITY; ordrng 1 111315040 (door lock) and 1 117499430 (CONTROL ASSEMBLY) and 1 117512430 (CONTROL PANEL)"
Near Los Angeles, CA 91316
Randy
Job Details: 01/15/2020
WASHER WHIRLPOOL GHW9100LW Found not starting either board or needs latch scheduled for Tuesday ordering latch. ; ordrng 1 WP8182634 (latch)
Near Los Angeles, CA 91335
Randy
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Found not drying dishes. Cx complaint left over water. Unit clogged at stand pipe. Cleared drain. Now runs but wash motor won’t go through. Needs new wash motor. ; ordrng 1 W11025157 (pump&motor)
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt
Near Castaic, CA 91384
Randy
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL KDFE104DSS5 "4-3, 7-1 ,2-1.Found unit with multiple error codes. Unit has error with heater shutting off. Cc following instructions on running hot water before hand. Ran diagnostics Unit will fail per error codes. Will need the boards replacement.Ordering boards and thermostat ; ordrng 1 W11105848 (console) and 1 W11305293 (cntrl-elec) and 1 WPW10195091 (thermostat)"
Near Santa Ynez, CA 93460
James
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW8620HC1 Unit has error for water valve failure and long drain. Also found over suds error and off balance load. Ordering new water valve and drain pump. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316609 (pump-water)
Near Clovis, CA 93619
Jonathan
Job Details: 01/15/2020
REFRIGERATOR FRIGIDAIRE FFHT1832TP0 Unit is sitting on carpet no room to work customer will call when unit is moved; saved tckt
Near Bakersfield, CA 93305
Patrick
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW4816FW Found the unit not filling properly. Ch3dked errors. Valve error. Hot solenoid doesn’t work properly ; ordrng 1 W11210459 (valve)
Near Bakersfield, CA 93305
Patrick
Job Details: 01/15/2020
WASHER WHIRLPOOL GSQ9611KQ2 Customer to call after Christmas. No money to pay for job 189.61 is the quote ; saved tckt
Near Santa Margarita, CA 93453
Tom
Job Details: 01/15/2020
WASHER FRIGIDAIRE FFLE2022MW2 "Entered diagnostics, error code E53, low voltage to Control Board. Voltage check at Control Board shows 120VAC to board. In diagnostics all components activate. According to Frigidaire, continuity checks of Control Board and Lid Lock checked, continuity good, attempted to replace Lid Lock shows no change. Continuity check of all wire harness shows good continuity, no shorts to ground found. Any attempt to start unit in normal operation produces same result, even after Hard Reset of Control Board. Frigidaire recommends replacing Control Board, 3 Control Boards attempted, informing customer.Customer requesting refund, unit not operational, tech requesting refund for customer satisfaction, customer will contact HQ. Job closed."
Near Bakersfield, CA 93313
Dane
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDF330PAHS0 Upon arrival th unit was full of water and would not drain. Found the air gap and drain pump obstructed. Cleared obstruction and tested unit. Unit functions normal now
Near Maricopa, CA 93252
Dane
Job Details: 01/15/2020
WASHER MAYTAG MVWX655DW1 Upon arrival to customers complaint was that the unit was not finish in cycles. Found the gearcase locked up. The wash plate was seized to the shaft of the gear case. Had to break wash plate to remove. Removed and replaced wash plate and gear case and tested and calibrated unit. Unit functions normal now.
Near Porterville, CA 93257
Erick
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW72HEDW Found unit with Bello on aligned with tub. Water is going through down to tub and it maybe causing failure. Resin taller and secured bellow to tub. Reprogrammed control. Ran diagnostics and it passed all tests with no failures at the time of service. Job complete If issue persists please new acu control and pressure switch.
Near Porterville, CA 93257
Erick
Job Details: 01/15/2020
WASHER MAYTAG MVWX655DW1 "Good unit and found belt off uninstalled causing it not to run. Reinstalled and secured motor, Polly, belt. Re-tested it in a passed all test with no failures. Job complete"
Near Los Angeles, CA 90049
Isidore
Job Details: 01/15/2020
WASHER WHIRLPOOL GHW9400PW0 "Removed dryer washer from wall, top washer panel old water valve , installed new water valve test for leaking and operation ok . Reinstalled top panel and replace dryer washer in wall. Washer working at this time."
Near Santa Maria, CA 93454
George
Job Details: 01/15/2020
DRYER MAYTAG MGDB835DW4 Found dryer round vent tubing has and indent recut reposition tested checking ok put duct tape for leakage securance to manufacture spech complete. No dents or dings cause by tech.
Near Palmdale, CA 93591
Jonathan
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDT730PAHV Found defective pump and motor. And drain pump. Replaced defective parts. Tested unit and is working properly ; used 1 WPW10348269 (PUMP-DRAIN) from stock
Near Victorville, CA 92392
Darren
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced door, checks out okay."
Near Kingsburg, CA 93631
Jonathan
Job Details: 01/15/2020
DRYER WHIRLPOOL WED8000DW Found loose wire to control reinstalled tested working to spec
Near Tracy, CA 95304
William
Job Details: 01/15/2020
OVEN JENN-AIR JJW2827DS01 "Replaced control panel, programmed model back into unit, ran initial set up, tested oven bake functions, unit operating as designed"
Near Victorville, CA 92395
Cesar
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced motor and fan blade all tested good
Near Fresno, CA 93711
Jonathan
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed door tested working to spec
Near Fresno, CA 93702
Jonathan
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Installed control and harness tested working to spec
Near Lathrop, CA 95330
William
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Replaced ice maker fill tube/heater Assy, test cycled ice maker, filled ice maker"
Near Selma, CA 93662
Jonathan
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DC3 Installed latch tested working to spec
Near Fresno, CA 93726
Jonathan
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed control and evap motor tested working to spec
Near Camarillo, CA 93010
Joe
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced wire control and console unit is now functioning as designed. Job complete.
Near Camarillo, CA 93010
Joe
Job Details: 01/15/2020
WASHER MAYTAG MVWB865GW0 Replaced rotor and stator. Unit is no longer making noise and is functioning as designed. Job complete.
Near Camarillo, CA 93010
Joe
Job Details: 01/15/2020
MW OVEN COMBO WHIRLPOOL WOC75EC7HS00 Robert 7726894269 called techline. Techline marked product as unrepairable and referred customer to customer service.
Near Oak Park, CA 91377
Joe
Job Details: 01/15/2020
DISHWASHER JENN-AIR JDB9800CWP2 "After replacing control, ui board, and optical sensor unit began to function as designed. Job complete."
Near Bloomington, CA 92316
Rod
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW92HEFU0 Won’t dispense but only a small amount of detergentConfirmed 1 additional year .......Costco purchase.Consumer did not understand how the load and go dispenser works....... very vague explanation in operators guideNow understands how load and go cartridge system works.
Near Malibu, CA 90265
Joe
Job Details: 01/15/2020
ICEMAKER WHIRLPOOL WRS950SIAM01 Unit would not spread the cool air out of the bottom of the freezer due to a faulty bimetal and fan. After replacing Bi metal and fan unit began to function as designed.
Near East Los Angeles, CA 90022
Francisco
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM Checked unit found issues with ffc and fc lights. They had already been replaced once. Removed and replaced both lights unit working as designed.
Near Sierra Madre, CA 91024
Francisco
Job Details: 01/15/2020
REFIRGERATOR KITCHEN AID KFIS25XVMS1 "Checked unit found start device clicking off, tested compressor it was within specs. Removed and replaced start device unit now working as intended."
Near Mariposa, CA 95338
Kenneth
Job Details: 01/15/2020
FREEZER KITCHENAID KRSC503ESS01 Upon arrival found quarter inch ice blocks forming on left wall of fridge. Called techline and they informed me unit was submitted for exchangePatriciaSR# 7725092417866-233-8547
Near Monrovia, CA 91016
Francisco
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW8000DW5 Checked unit found rust spots on top white lid of unit. cosmetic repair-referred to cx service and documented with tech line.Sr#7726896645 Adrian
Near Coarsegold, CA 93614
Kenneth
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Installed ice maker. Harness and control board. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Coarsegold, CA 93614
Kenneth
Job Details: 01/15/2020
RANGE WHIRLPOOL WFE505W0HS1 Installed broil element and wire harness and tested unit. Broil still not turning on. Called techline and tested. Found everything checking good. No voltage going to broil. Techline sent unit for replacement. SR#7726898472 -TJ
Near Los Angeles, CA 91304
Danny
Job Details: 01/15/2020
DISHWASHER KITCHEN AID KDTM404ESS2 "Unit is making rattling noise Found faulty drain pump Replaced drain pump,Ran a self test cycle and unit completed with no issues and no leaks Unit is now working properly"
Near Pasadena, CA 91107
Francisco
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 Removed and replaced drain hose. Unit checks ok.
Near Coarsegold, CA 93614
Kenneth
Job Details: 01/15/2020
DRYER WHIRLPOOL WED7500GW0 Installed foam seal around lint screen and tested unit. Unit is now working properly. Customer approves function at this time.
Near Avila Beach, CA 93424
George
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KBFS25ECMS00 Found refrigerator freezer right side bracket not retracting need to replace ok to order part.; ordrng 1 WPW10284685 (bracket)
Near Bakersfield, CA 93307
Patrick
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Not accurate temps inside. Intermittent issue. Sometimes colder then should be, other times warmer then should. Fan and damper working. ; rqstng P&A on 1 W10884720 (harns-wire)"
Near Manteca, CA 95337
William
Job Details: 01/15/2020
WASHER MAYTAG MVWB766FW1 "F0E4, F6E2, F3E2, found hot & cold reversed, reinstalled waterlines correctly, ran self diagnostics , failed latch test, found no latch functions, replace main control board , ordered latch assembly for unit; ordrng 1 W10810403 (lid lock assy)"
Near El Monte, CA 91732
Andy
Job Details: 01/15/2020
WASHER WHIRLPOOL MVWX655DW1 Needs control CB41/2; ordrng 1 W11116592 (cntrl-elec)
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Checked the unit looks like the evap fan motor is frozen up and also looks like door was open in the freezer a while and freezer compartment as a result froze up , ordered parts to correct the issue customer is going to defrost the unit as well , ordered parts to correct issue ; ordrng 1 W10911102 (harns-wire) and 1 W11024089 (motor-evap) and 1 WPW10317076 (cntrl-elec)"
Near Thousand Oaks, CA 91360
Aaron
Job Details: 01/15/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Checked the unit , fills but the pump and motor asm is frozen up , ordered new pump asm ; ordrng 1 WPW10591570 (pump&motor)"
Near Los Angeles, CA 91342
Raymond
Job Details: 01/15/2020
DRYER WHIRLPOOL WGD5000DW3 Upon arrival unit not heating. Found regulator not opening. Needs gas burner.; ordrng 1 W10823508 (burner-gas)
Near Fresno, CA 93726
Irvin
Job Details: 01/15/2020
RANGE WHIRLPOOL KFED500ESS03 Wrong trim color. ; ordrng 1 W10687991 (cooktop)
Near Denair, CA 95316
Cruz
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DW2 "cx declined service"
Near Bakersfield, CA 93308
Jim
Job Details: 01/15/2020
WASHER MAYTAG MHW8630HC0 F0E2 over sudsing. ; ordrng 1 W11316271 (motor-pump)
Near Bakersfield, CA 93311
Jim
Job Details: 01/15/2020
REFRIGERATOR KITCHEN AID KRFC704FSS02 Heater clear but water valve is not working; ordrng 1 W11194380 (valve)
Near Turlock, CA 95380
Lance
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW8040DW4 "Lid is faulty top left corner and is preventing the lid from closing properly and door locking. This will need a new Lid assembly which will fix this issue, we will re route with parts; ordrng 1 W11101059 (lid) and 4 WPW10078270 (screw)s"
Near Ceres, CA 95307
Lance
Job Details: 01/15/2020
DRYER MAYTAG MEDB835DW3 "F3e2- moisture sensor open/shorted. Not cycling properly in automatic cycle, Unit will need to have moisture sensor housing replaced ; ordrng 1 W11242876 (housng-out)"
Near Modesto, CA 95356
Lance
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW8620HW1 "F1e1 error- main relay open/shorted, requires control board acu replacement. We will re route with identified part for repair. ; ordrng 1 W11352122 (ACU)"
Near Escalon, CA 95320
Lance
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Tech line sr#7726900036Technical Service Pointer #: W11329116C Fridge evaporator full of ice, fan not working. Test#128 control board is @ 220 out of range, needs new control board and assembly evaporator per tech line. ; ordrng 1 W10789113 (cntrl-elec) and 1 W10815735 (cover-evap)"
Near Los Angeles, CA 91345
Michael
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW4815EW1 Units green rinse light is flashing on units console.F7E1- basket speed faultRan manual low speed spin and unit spun tub but loud grinding noise.Ran gentle agitation and unit is not putting out proper voltage to turn the motor. Control is sending out voltage but unit will not agitate drum.Tipped unit back and gearcase is leaking oil from seal. Motor is covered in oil and needs to be replacedNeeds gearcase W11255272 Capacitor W11158830Drive motor W10889172Splutch kit W10721967Drive belt WPW10006384; ordrng 1 W10721967 (SPLUTCH KIT) and 1 W10889172 (DRIVE MOTOR) and 1 W11158830 (CAPACITOR ) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (DRIVE BELT)
Near Perris, CA 92570
Kevin
Job Details: 01/15/2020
DRYER WHIRLPOOL WED4815EW1 Unit not starting. I found open thermal fuse causing no power to motor. Removed and replaced thermal fuse. Tested unit. All tests good.
Near La Verne, CA 91750
Tyler
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that the unit stopped cooling. Found unit has a sealed system leak. Ordering compressor and evaporator in stock.; rqstng P&A on 1 W10507884 (compressor) and 1 WP2188823 (evaporator)
Near Porterville, CA 93257
Erick
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ Cycled unit and found unit was frozen causing it not to make ice. Heater is failing and tube in door. Unit will need complete new door; ordrng 1 LW11026425 (dor-fip)
Near Fresno, CA 93720
Timothy
Job Details: 01/15/2020
ICE MACHINE WHIRLPOOL GI15NDXZB1 Installed tube and pump. Tested unit. Unit checks ok. No leaks noted. As I was leaving cx heard an unusual noise. I have determined it has to do with the new pump. Reordering pump.; ordrng 1 W11325175 (PUMP)
Near Upland, CA 91784
Tyler
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Customer stated that the doors are starting to rust. Rusting is visible on all doors. Ordering all three doors;1 LW10422771 (dor-fip ss) and 1 LW10422791 (dor-fip ss) and 1 LW10630233 (dor-fip ss)
Near Fresno, CA 93727
Timothy
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDFE104DSS Checked for faults and ran a service test. Unit showing a 4-3(motor) and 7-1(heater tuned off by control). Wash motor does not start during the test. Unit needs a new sump assembly. I am not able to access under the unit because of a wood piece screwed in to the floor that does not allow me to remove the kick plate. The install does not allow for removal of the unit. Informed customer to get the unit in a serviceable condition. This means the unit should be able to be pulled out of the cabinet without having to remove obstacles that would prevent easy removal to service the unit. Took pictures and instructed the customer to contact us when the unit is made serviceable so we can schedule an appointment to install the sump assembly. I can not see under the unit to be exact about what needs to be done so I will have to rely on the customer to make this assessment.
Near Bakersfield, CA 93304
Patrick
Job Details: 01/15/2020
WASHER MAYTAG MVWB865GW0 Unit not spinning for the customer. Checked out and found a shifter fault. Ran auto test and intermittently the shifter wouldn’t switch positions ; ordrng 1 W10754448 (clutch)
Near Auberry, CA 93602
Kenneth
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW5000DW1 "Found unit with a fail motor circuit. Smoke. Smelling like burning electrical. Ordering new motor and control. Rescheduled customer for friday 1-24-20; ordrng 1 W11116590 (Control) and 1 W11283592 (Motor)"
Near Los Angeles, CA 91344
Michael
Job Details: 01/15/2020
DISHWASHER JENN-AIR JDB8700AWP3 Cx states upper wash rack is leaning to one side and has a broken adjuster. Cx also states the dispenser housing leaks the rinse aid out as soon as you fill it. Needs dispenser housing .6Removed and installed upper adjusters .Upper wash rack is level and now glisten in and out smoothly as designed ; ordrng 1 W11032769 (DISPENSER ASSEMBLY )
Near Stevenson Ranch, CA 91381
Michael
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Removed and replaced console W11165145Rebooted unit and no change still will not fill or drain.Used external sump pump and drained very nasty multiple weeks old stagnant water from unit. Water destroyed techs sump pump in the process. Removed and replaced drain pump WPW531320Tech has no cell reception in this home. Will need to document with trade,ice and return on another daySR#7726902224Return to unit and inspect DC drying fan ( disconnect DC fan) & see if controls respond. Then disconnect turbidity sensor and test againOrdering blower fan W11228135And turbidity sensor W11084121Cx was promised return date of Friday 1-17-20; ordrng 1 W11084121 (TURBIDITY SENSOR) and 1 W11228135 (BLOWER FAN)"
Near Upland, CA 91784
Tyler
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that the upper rack adjuster broke. Ordering adjuster not in stock.; ordrng 1 WPW10546503 (adjuster)
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 Customer stated that the water dispenser is not working. Found paddle is responding but no water. Ordering interface and regulator in stock.; ordrng 1 W10786952 (valve) and 1 W11330487 (panel-ui)
Near Riverside, CA 92508
Kevin
Job Details: 01/15/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Unit not cooling in top half of RC. Temps in FC are normal. Temps behind crispers are normal. RC evaporator fan not pushing air up to top of RC. Programming is off on user interface causing issues with ice maker not running. Unit needs evaporator fan, cover, and front interface. Ordering parts.; 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap) and 1 W11330971 (USER INTERFACE)"
Near Riverside, CA 92506
Kevin
Job Details: 01/15/2020
WASHER MAYTAG MVWB765FW3 "Unit not starting. I tested unit, I found that the main control is not seeing that the lid is shut. I verified problem is between the latch and magnet in lid. Unit needs lid and latch. Ordering parts. ; ordrng 1 W10810403 (lid lock assy) and 1 W11259006 (lid)"
Near Turlock, CA 95382
Cruz
Job Details: 01/15/2020
FREEZER WHIRLPOOL WSZ57L18DM03 "File # 7726894783 Andy from wp tech line has documented that freezer door has came in damaged from delivery, cx is requesting if door can be delivered to there home, found a 2 inch crack on liner. Reordering door for unit. ; ordrng 1 W10746792 (dor-fmd)"
Near Shafter, CA 93263
Erick
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Cycled unit and found unit with bad contact at heater causing unit to make odor. Unit will need a new heater element. Also control has failure of heat on trac fuse. Both will need to be replace; ordrng 1 W10518394 (heater) and 1 W10906426 (cntrl-elec)
Near Bakersfield, CA 93312
Chase
Job Details: 01/15/2020
DRYER WHIRLPOOL WGD6400SW0 "Needing new dryer repair kit, did not get sent out with correct one. Ordering correct kit. Cx needing appt for sat.; ordrng 1 4392065 (DRYER REPAIR KIT) and 1 WP8547168 (BELT)"
Near Templeton, CA 93465
Tom
Job Details: 01/15/2020
RANGE JENN-AIR JGS1450FS0 "Entered diagnostics, Cooling Fan good, Convection Fan good, Bake and Broil good ignition, Preheat Test./Preheat at 350F = 10m48sTemp Cali +30F = 368-392/Found unit losing temps quickly, order Gasket./Gasket - (WPW10162385)/NOTE - NO ETA ON PART, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY/NOTE - CUSTOMER DISSATISFIED, ITEMS DO NOT COOK CONSISTENTLY; ordrng 1 WPW10162385 (gaskt-door)"
Near Fresno, CA 93711
Irvin
Job Details: 01/15/2020
OVEN WHIRLPOOL KOSC504ESS00 Thermistors failed; ordrng 1 W10777627 (thrmst-fix)
Near Salida, CA 95368
Cruz
Job Details: 01/15/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Needs more work- installed both cntrl boards per tech line, unit is still not turning on, need call tech support, ordering parts just in case wp wants tech to install them. ; ordrng 1 W11087200 (invrtr-box) and 1 W11089930 (panel-ui) and 1 W11089931 (panel-ui)"
Near Duarte, CA 91010
Stephen
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics. Found gear case leaking oil, drain hose cracked.Needs gear case, splutch, belt , and drain hose. ; ordrng 1 W10721967 (CAM KIT) and 1 W11035751 (GEAR CASE ) and 1 W11244231 (DRAIN HOSE) and 1 WPW10006384 (BELT)"
Near El Monte, CA 91732
Stephen
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW5000DW3 "SR # 7726902077. Called tech line. Replaced gear case, splutch, and belt. Still vibrating in spin. Found new basket out of round. Reorder basket; ordrng 1 W10752719 (BASKET)"
Near Malibu, CA 90265
Joe
Job Details: 01/15/2020
WASHER MAYTAG MHW8200FW0 "Spoke to whirlpool techline Sr 7726902276 was instructed by whirlpool to order the water valve, dispenser, and control panel. Ordering parts.; ordrng 1 W10862190 (dispenser) and 1 W10911043 (panel-cntl) and 1 WPW10247036 (VALVE)"
Near Victorville, CA 92395
Cesar
Job Details: 01/15/2020
DRYER WHIRLPOOL WGD5000DW3 Failed door switch lever on switch is falling off ; ordrng 1 WPW10569603 (switch-dor)
Near Fontana, CA 92335
Kevin
Job Details: 01/15/2020
WASHER ROPER RTW4516FW2 "Unit leaking and making noise during cycle. I found that the belt is slipping causing noise and drain hose has separated at one of the seams causing leak. Unit needs drain hose, cam and belt. Removed and replaced hose, cam and belt. All tests good."
Near Victorville, CA 92392
Cesar
Job Details: 01/15/2020
OVEN WHIRLPOOL W0S51EC0AS03 F1 E1 code recorded loss of RTD Per tech sheet to replace main control. Ran self test on unit test on key pad failed hold warm key not responding and display is missing segments rerouted for main control and panel ui ; ordrng 1 W10839510 (cntrl-elec) and 1 W10864141 (panl-cntrl)
Near Fresno, CA 93726
Irvin
Job Details: 01/15/2020
SXS 25'&#03 WHIRLPOOL ED5LVAXVQ00 Cx says the ice maker is not operating. The optics are good the unit cycled. The valve is leaky. Installed valve. Al” ops normal.
Near Fresno, CA 93727
Irvin
Job Details: 01/15/2020
FREEZER WHIRLPOOL WRF993FIFM00 "Replaced compressor. Vacc the system is not holding. Checked the system for leaks with nitrogen no signs of leaks at connections in machine area, or at the evap assembly. The unit is not holding a charge. leaks is not at a serviceable spot. The unit is not repairable."