Near Riverside, CA 92506
Kevin
Job Details:
02/03/2020
WASHER MAYTAG MVWB765FW3
"Unit not starting. I tested unit, I found that the main control is not seeing that the lid is shut. I verified problem is between the latch and magnet in lid. Unit needs lid and latch. Replaced lid and latch. All tests good."
Near Los Angeles, CA 91303
Danny
Job Details:
02/03/2020
DISHWASHER KITCHENAID KDTE204EPA3
Door keeps falling Found broken door links Replaced door links and reinstall dishwasher and now door is opening and closing properly No floor or cabinet damage
Near Malibu, CA 90265
Joe
Job Details:
02/03/2020
DISHWASHER KITCHEN AID KUDS30FXPA2
Unit needs a shield and retainers. Unit also needs a longer water hose. Ordering parts. Customer is getting dishwasher line.; ordrng 1 W11172908 (shield)
Near Los Angeles, CA 91306
Danny
Job Details:
02/03/2020
WASHER MAYTAG MVWB765FW3
Not starting a cycle Found faulty water valves Replaced water valves and reinstall washer Calibrated washer and ran a self test cycle and unit completed with no issues and no leaks Unit is now working properly
Near Malibu, CA 90265
Joe
Job Details:
02/03/2020
WASHER WHIRLPOOL I NEED THE MODEL
getting model number so I can order drain pump.
Near Manteca, CA 95336
William
Job Details:
02/03/2020
WASHER MAYTAG MHW6630HW0
"Replaced bellows on unit, normal wash cycle& self diagnostics, found no leaks"
Near Los Angeles, CA 91304
Danny
Job Details:
02/03/2020
WASHER WHIRLPOOL LSB6200KQ0
Not spinning or draining Found faulty door latch Replaced door latch and ran test cycle and unit is spinning and draining properly
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
02/03/2020
DRYER WHIRLPOOL WGD5000DW3
I ordered he Door Switch (WPW10569603) and contacted customer by phone to let her know. Rescheduled.; ordrng 1 WPW10569603 (switch-dor)
Near Upland, CA 91784
Tyler
Job Details:
02/03/2020
DISHWASHER MAYTAG MDB8959SFZ0
Customer stated that the unit is not draining. Found drain pump blades are warn out. Ordering drain pump in stock.; ordrng 1 WPW10348269 (drain pump)
Near Turlock, CA 95380
Cruz
Job Details:
02/03/2020
WASHER MAYTAG MVWP575GW0
"Fixed- installed all new parts (actuator,gearcase, auger-agit, base agitator, cam) calibrated unit for wash performance, ran diagnostic test mode it completed filled, wash, drain, spin, locked unlocked, no codes, no leaks, cx ok repair."
Near Turlock, CA 95380
Cruz
Job Details:
02/03/2020
WASHER MAYTAG MVWB865GC0
"Fixed- installed new part (rotor) I then calibrated unit for wash performance, ran diagnostic test 51 it pass, no codes, no leaks, unit is working as designed, cx ok repair."
Near Turlock, CA 95382
Cruz
Job Details:
02/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"FIXED 4 FTC- cx claims ice maker is not producing any ice at times takes 3 day for a full bin, ck temps and found them to be good, harvest ice maker it failed, installed new part (ice maker) water filled mold, cooling, temps, lights, fans, ice & water dispenser are working as designed, allow 8 hrs for ice production. Cx ok repair."
Near Modesto, CA 95358
Cruz
Job Details:
02/03/2020
WASHER WHIRLPOOL WTW7500GC2
"FIXED 4 FTC- cx claims unit will not power on, ck for voltage at wall outlet and found 120v, removed console and found led green light blinking at cntrl elec, install new part (console) unit turned on I then calibrated unit for wash performance, ran diagnostic test 51 it pass, console is the wrong color cx ok part to be installed. Look at pictures. Unit is working as designed."
Near Modesto, CA 95356
Cruz
Job Details:
02/03/2020
WASHER MAYTAG MVWB865GW0
"FIXED 4 FTC- found lid to be broken not allowing lid to close, latch is not locking unit due to lid being broken, I then installed new parts (lid, 2 hinges) lid is now closing/opening as designed, ck for codes found none, ran diagnostic test 51 it pass, cx ok repair."
Near Modesto, CA 95355
Cruz
Job Details:
02/03/2020
DRYER WHIRLPOOL MEDX655DW1
"FIXED 4 FTC- cx claims unit is knocking during any cycles, removed front panel and drum and found rollers, belt, tension pulley to be bad causing unit to knock during cycles, i then installed new part from SP (4392065 dryer repair kit) reassembled drum and front panel tested unit in a hig( heat cycle it heated fine runs quiet, no knocking sound, unit is working as designed"
Near Rosemead, CA 91770
Francisco
Job Details:
02/03/2020
WASHER WHIRLPOOL MVWB865GC
Checked unit found error code F8 e1. Checked water supply and voltage going to valve it checks out ok. Removed and replaced inlet valve. Calibrated and tested ops unit working as intended.
Near Simi Valley, CA 93065
Danny
Job Details:
02/03/2020
WASHER WHIRLPOOL WFW8620HW1
Broken wire harness Pulled unit out and replaced harness and reinstall washer and ran a self test cycle and unit completed with no issues and no leaks Unit is working properly
Near Arcadia, CA 91006
Francisco
Job Details:
02/03/2020
WASHER WHIRLPOOL MHWE201YW00
"Checked unit found error code LF. Inspected pressure switch and connections it all checked out ok. Found low incoming cold water. Removed and replaced water valve unit now checks ok. Collected svc fee,part,and labor."
Near Glendale, CA 91214
Leon
Job Details:
02/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS00
Cx states that unit is not working properly.Cx states that unit is making noise in fresh food section.
Near Pasadena, CA 91107
Francisco
Job Details:
02/03/2020
REFRIGERATOR KITCHENAID KRSC500ESS01
"Entered diagnostics and checked evap fan motor, condenser fan motor, it checked out ok no abnormal noise. Also entered diagnostics test 5 and cx confirmed noise from compressor ramping up from low to high speed. Explained to cx this is normal for a variable speed compressor. Cx also concerned about lights being too bright. I informed her there is no adjustment for light brightness.Adjusted temp settings and documented with wpl tech line.Sr#7727035291 Bryan"
Near Los Angeles, CA 90039
John
Job Details:
02/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
The door was making a loud clunk noise when they opened it. Removed the door and found the plastic support at the bottom was cracked in half. Need several parts. See my notes please.; ordrng 1 12968202AP (door stop (gry)) and 1 W10833739 (closer) and 1 W10884773 (nameplate) and 1 W11307249 (dor-fip) and 1 WP12028505AP (ref dr closer cam)
Near Simi Valley, CA 93063
Aaron
Job Details:
02/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01
Called tech line Kevin at tech line SR#7727036303 Report to the customer is it the unit was set to 39° the time was getting 28° in the fresh food section test of the damper assembly the data worked correctly opens and closes correctly check on thermistors in the test and diagnostics they all pass Kevin said to replace the main board assembly ordered parts to replace; ordrng 1 W11265135 (panel-ui)
Near La Cañada Flintridge, CA 91011
Leon
Job Details:
02/03/2020
OVEN JENN-AIR JJW2430DS00
Cx states that unit is not working properly.After running diagnostic check find error code F2E1
Near Los Angeles, CA 91352
Leon
Job Details:
02/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Cx states that unit is not working properly.After running diagnostic check find that from bottom side of left door is leaking rusty.Sealed bottom hose of left door with silicone.After running diagnostic check unit working properly as designed Called Whirlpool Tech Line Support.Spoke to Austin Explained the situation.S.R. # 7727034891
Near Azusa, CA 91702
Andy
Job Details:
02/03/2020
WASHER AMANA NTW4630YQ0
"Knob is broken with switch and unit shakes, needs switch and shocks ; ordrng 1 W10780048 (suspension) and 1 WPW10453947 (knob)"
Near Los Angeles, CA 91403
Leon
Job Details:
02/03/2020
REFRIGERATOR WHIRLPOOL KBFS20ETSS01
Cx states that unit is not working properly.After running diagnostic check find that unit has a bad compressor.
Near Bakersfield, CA 93304
Jim
Job Details:
02/03/2020
WASHER WHIRLPOOL WTW4855HW1
The noise is normal. The sound she was hearing is the gear reduction.
Near Bakersfield, CA 93304
Jim
Job Details:
02/03/2020
DRIYER WHIRLPOOL WED5000DW2
Installed door catch and latch. Unit tested ok
Near Ripon, CA 95366
Lance
Job Details:
02/03/2020
DISHWASHER KITCHEN AID KDFE204EBL2
"Fixed- found 122.5v to drain pump, not operational. Fixed-replaced drain pump, ran and tested. Unit is now fully draining and working as designed."
Near Fresno, CA 93711
Irvin
Job Details:
02/03/2020
WASHER WHIRLPOOL MHW5630HW0
"Cx says the washer will not complete drain cycle. Checked unit for error codes, found F5/E2-LOCK FAILURE. checked the locks ohms values found in range the issue bad spring. ; used 1 W10804741 (LOCK) from stock"
Near Fresno, CA 93711
Irvin
Job Details:
02/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Power was removed. Removed shelf’s and parts. Installed all parts. Assembled unit, powered. Unit cycled and is running. All ops good."
Near Modesto, CA 95355
William
Job Details:
02/03/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Found compressor running, leaked down seal system, no heat off compresser high side. Ordered compressor & FF/freezer evap for unit.; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator)"
Near Oakdale, CA 95361
Lance
Job Details:
02/03/2020
DISHWASHER WHIRLPOOL WDT970SAHB0
"Water fill ok, wash pump motor ok 3 cup test top rack passed, draining fully. F3e3 error stored in memory, re calibrated unit control per tech sheet. Verified passed calibration, as well as detergent dispenser opening ok."
Near Oakdale, CA 95361
Lance
Job Details:
02/03/2020
REFRIGERATOR KITCHEN AID KFIL27CXMS3
"Fixed-ice-maker cycling but not activating water valve for fill. Replaced faulty ice-maker assembly. Ran and tested, icemaker is now fully operational, water filling ok. Please allow up to 36hrs for ice production, all ops complete"
Near Fresno, CA 93720
Timothy
Job Details:
02/03/2020
STACKED UNIT WHIRLPOOL WET4024HW0
Washer lid hinges were sticking causing a latch alignment issue. The water to the unit was turned off. Both these things will cause operational issues. Once I turned the water on the cycles would pause because the lid and latch would not register correctly . Corrected both issues. Unit operating as designed.
Near Madera, CA 93636
Timothy
Job Details:
02/03/2020
MICROWAVE JENN-AIR JMV8208WS
Installed grill and motor. Tested unit. Grill opening and closing correctly. Unit heating correctly.
Near Pismo Beach, CA 93449
George
Job Details:
02/03/2020
WASHER MAYTAG MHW8200FC0
7727030206. File number per techline customer needs to call customer care do not replace anymore parts complete.
Near San Luis Obispo, CA 93401
George
Job Details:
02/03/2020
RANGE MAYTAG MGR8800FZ0
Found range testing ok customer concern broiler not functioning properly customer instruct unit functioning as design need to let preheat complete. No dents or dings cause by tech each.
Near San Luis Obispo, CA 93401
George
Job Details:
02/03/2020
RANGE JENN-AIR JIS1450DS2
Back left ok wen in bridge front needs higher7 back 6 to be canpatibel. Takes about 6 minutes to come to a boil before was 7727033907#file number . Found range testing ok customer concern left front burner boil in 3 minutes now taking 4. 1/2 minutes to 5 minutes to boil instructed customer found pot that is being used bowed need to replace for better performance complete. No dents or dings cause by tech customer did not want to sign .
Near Earlimart, CA 93219
Chase
Job Details:
02/03/2020
WASHER WHIRLPOOL MODEL
Loosing power to UI. Would need control and UI .
Near Los Angeles, CA 91352
Leon
Job Details:
02/03/2020
DISHWASHER KITCHENAID KDTE234GPS0
Cx states that unit is leaking with bubbles from underneath of door.Called Whirlpool Tech Line Support.Spoke to JoeExplain the situation.S.R. # 7727035113They said to order detergent dispenser.; ordrng 1 W10861000 (detergent dispenser)
Near Burbank, CA 91502
Raymond
Job Details:
02/03/2020
WASHER WHIRLPOOL WFW5620HW0
"Pulled unit out and found unit had short connections. Unit works as designed. Installed dryer into closet and cx brother stated all connections secure to include, gas line, drain hose for washer, exhaust vent and turned on all utilities to units. Techs did not work on anything behind unit and cx relinquished all liability of a gas leak or flood due to loose connections on back of unit."
Near Bakersfield, CA 93313
Jim
Job Details:
02/03/2020
OVEN WHIRLPOOL WFG320M0BS3
Replaced control board and ignitor. Unit tested ok
Near Bakersfield, CA 93308
Patrick
Job Details:
02/03/2020
REFRIGERATOR BO MAYTAG MFI2269DRM
Removed and replace cover Nd ice maker. Tested unit. All ops checked good
Near Bakersfield, CA 93309
Jim
Job Details:
02/03/2020
WASHER WHIRLPOOL WTW8000DW0
F1E2 fault code for faulty control. Agitator is broken. Lid won’t stay up and slams down. Service pointer W11023747 about soap issue. The board will correct both the fault code and residue issue; rqstng P&A on 1 W10752283 (washplate) and 1 W10861714 (hinge) and 1 W11023747 (hinge) and 1 W11111460 (cntrl-elec)
Near Bakersfield, CA 93312
Chase
Job Details:
02/03/2020
DISHWASHER KITCHEN AID KUDE70FXSS0
"Found drain tube to sink clogged, unclogged drain. Unit now draining with no problems. Installed new arms for cx.Job complete."
Near Lompoc, CA 93436
James
Job Details:
02/03/2020
REFRIGERATOR KITCHENAID KRFC704FPS00
U it door sitting to low for mullion to grap. Installed washers to bottom hinge to raise door. Mullion now working as intended.
Near Fresno, CA 93704
Irvin
Job Details:
02/03/2020
WASHER WHIRLPOOL WTW8500DR0
F7/E5 - shift failure. Ran components test the lock failed. To lock in test 51. The gear case is grinding. Suspension weak. Ordering parts. ; ordrng 1 W10447973 (clutch) and 1 W10787878 (latch) and 1 W10821706 (suspension) and 1 W10868473 (gearcase)
Near Fresno, CA 93704
Irvin
Job Details:
02/03/2020
WASHER MAYTAG MVWC465HW2
Installed motor shifter not in. Reordering. ; ordrng 1 W10732967 (SHIFTER) and 1 W10866250 (capacitor)
Near Pasadena, CA 91103
Francisco
Job Details:
02/03/2020
WASHER MAYTAG MVWB865GW0
Checked unit found error code f8 e1 and f0 e3. Found cold water not coming in. Removed hose to valve and checked supply it is ok. Found clogged filter on solenoid. Cleared debris and re tested unit now working as intended. Educated cx on proper loading of the unit.
Near Ripon, CA 95366
Lance
Job Details:
02/03/2020
WASHER WHIRLPOOL MVWB865GC0
"Needs work- 121.5v to control board and unit not powering on, also 5vdc to user control panel and not operational. We will need to reschedule route with parts for repair.; ordrng 1 W10876600 (drain pump) and 1 W11135393 (overlay) and 1 W11162440 (cntrl-elec)"
Near Fresno, CA 93726
Timothy
Job Details:
02/03/2020
WASHER AMANA NTW4516FW3
Installed parts. Tested unit. Unit checks ok.
Near Modesto, CA 95354
Lance
Job Details:
02/03/2020
DRYER WHIRLPOOL WED5000DW2
"Needs work- 121.5v to dryer motor, and not working. Faulty motor. We will need to re route with parts; ordrng 1 279827 (motor!dryer)"
Near Kingsburg, CA 93631
Jonathan
Job Details:
02/03/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02
Installed door tested working to spec
Near Los Angeles, CA 91342
Raymond
Job Details:
02/03/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01
"Upon arrival cx states unit has weird operations and cooling issues. Found pantry UI water damaged and harness corroded and other controls have burn marks. Needs door, and controls. ; 1 W10804160 (cntrl-elec) and 1 W10815669 (dor-fip ss) and 1 W11330971 (CONTROL) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Riverside, CA 92506
Kevin
Job Details:
02/03/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Customer stated the unit would not drain. I tested the unit through diagnostic cycle multiple times. Unit fills and drains normally. Instruct customer that they could have something getting stuck in air gap or something was stuck under float. All tests normal at this time.
Near Bakersfield, CA 93307
Dane
Job Details:
02/03/2020
REFIRGERATOR WHIRLPOOL WRF555SDFZ09
Upon arrival when you dispense water from the water dispenser the unit would leak from the top of the door. Found that the waterline was not properly secured into the tube connector. Secured tube connector and waterlines and tested unit. Unit functions normal
Near San Luis Obispo, CA 93401
George
Job Details:
02/03/2020
RANGE KITCHENAID KFGG500EWH2
Found oven trim vent grill broken need to replace ok to order part.; ordrng 1 WPW10335331 (trim-vent)
Near Bakersfield, CA 93311
Dane
Job Details:
02/03/2020
DRYER AMANA NGD4655EW2
Upon arrival the door will not stay closed. Removed and replaced prior door catch and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Dane
Job Details:
02/03/2020
RANGE AMANA AER3311WAW1
Removed and replaced switch and tested unit. Unjt functions normal now
Near Bakersfield, CA 93311
Dane
Job Details:
02/03/2020
OVEN WHIRLPOOL WOS72EC0HS01
Upon arrival the unjt was in demo mode and th panel would not let it out. Removed and replace panel and tested unjt. Unit functions normal now
Near Earlimart, CA 93219
Chase
Job Details:
02/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"Installed new guide. Still putting out crushed ice. Spoke with tech support told to change out solenoid, scheduling per cx.; ordrng 1 WPW1030986 (SOLENOID)"
Near Hanford, CA 93230
Enrique
Job Details:
02/03/2020
REFIRGERATOR WHIRLPOOL WRS571CIHZ01
"Inspected whirlpool refrigerator . Customer concerns , ice maker stopped working . Found blocked fill tube with ice . Removed obstruction and installed new ice maker ."
Near Los Angeles, CA 91331
Raymond
Job Details:
02/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Upon arrival unit not cooling in FC, RC temp fine. Ordering controls. 3 way valve appears to work as designed. ; ordrng 1 W10789393 (cntrl-elec) and 1 W10807590 (cntrl-elec) and 1 WPW10306786 (invrtr-box) and 1 WPW10453401 (elect control board)"
Near Wasco, CA 93280
Erick
Job Details:
02/03/2020
WASHER WHIRLPOOL WTW5000DW1
Cycled unit and found unit with bad drain pump causing you not to drain. Replaced pump. Re-tested it and now it drains. Job complete
Near Canyon Country, CA 91387
Michael
Job Details:
02/03/2020
WASHER WHIRLPOOL WTW8500DC0
Removed and replaced control board W10812418Rebooted and ran unit through calibration successfully Ran manual gentle agitation and low speed spin and ops as designed. Ran auto service test and passed all cycles with no issues. Ops are normal job complete
Near Bakersfield, CA 93307
Patrick
Job Details:
02/03/2020
RESIDENTIAL REFR WHIRLPOOL WRS325SDHZ01
Compressor was dropped on its side bent the condensing line ; ordrng 1 W10507884 (compressor)
Near Santa Margarita, CA 93453
Tom
Job Details:
02/03/2020
WASHER AMANA NTW4516FW3
"Entered diagnostics, found error code F8E1, ran diagnostic tests, found UNIT has a bad control. w11170317 removed and replaced control and retesetd unit. No damage to the unit or home from tech, job complete."
Near Santa Margarita, CA 93453
Tom
Job Details:
02/03/2020
WASHER MAYTAG MVWB766FW1
"Entered diagnostics, found error codes F3E2, F8E1, F7E0, F0E4. Entered diagnostics tests, found Hot Main and Cold Main stuck shut, Dispenser Valves operational. Replace Water Valve./Installed Water Valve, ran diagnostic tests, check okay, no error codes, no leaks detected. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 91402
Raymond
Job Details:
02/03/2020
DRYER WHIRLPOOL WGD5600XW0
"Upon arrival cx states unit squeals when in use, found seized idler pulley. Installed dryer repair kit. Tested unit. Unit functions as designed."
Near Nipomo, CA 93444
James
Job Details:
02/03/2020
OVEN JENN-AIR JMW2430WS03
Both wire harnesses did not arrive. Also ordered new panel control. Will return when all parts arrive. ; ordrng 1 W10401259 (panl-cntrl)
Near Santa Maria, CA 93454
James
Job Details:
02/03/2020
FREEZER WHIRLPOOL WRF535SWHZ02
Found unit with minor ice buildup in freezer due to door misaligned n tracks. Removed ice and explained importance of opening freezer from center to avoid unbalanced tracks. Door seal now good. Unit is working as intended and customer approves function at this time.
Near Bakersfield, CA 93311
Jim
Job Details:
02/03/2020
WASHER MAYTAG MHW6630HC0
F8E1 The cold water wasn’t turned on.
Near Delano, CA 93215
Erick
Job Details:
02/03/2020
RANGE WHIRLPOOL WVW53UC0FS1
Cycled unit and found unit with bad lights causing unit not to light up. Modular is also sticking in recommending to replace.; ordrng 2 W11109591 (light)s
Near Bakersfield, CA 93311
Jim
Job Details:
02/03/2020
ICEMAKER KITCHEN AID KSRY25CVMS01
Ice maker casing was coming apart. The emitter boards diagnosis tested ok
Near Bakersfield, CA 93314
Erick
Job Details:
02/03/2020
WASHER MAYTAG MFW9700SB0
Cycled unit and found unit with broken valve. Found hose vibrating against cabinet security with zip tie. Can hear small grain coming from tub bearing. And farm customer of new findings. Installed new part on unit and it passed all test with no errors. Job complete
Near Calimesa, CA 92320
Rod
Job Details:
02/03/2020
DISHWASHER WHIRLPOOL MDB7749SBM3
Confirmed controls not interfacing .........will not go to diagnostics Moisture may be getting into both controls....replaced defective parts W10595568 (cntrl-elec) and 1 W10811169 (panel-cntl) and 1 W11126003 (pad-ins) and return product to as designed operation
Near Yucaipa, CA 92399
Rod
Job Details:
02/03/2020
WASHER MAYTAG MVWB765FW0
Confirmed issue Lid latch not consistently locking Replaced defective lid latch assembly as designed op returned.
Near Riverside, CA 92508
Kevin
Job Details:
02/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Unit not cooling in both compartments. I found frozen over RC evaporator. I put unit into test 4 and verified temp dropping in FC. Failed thermistor on RC evaporator and out dated software. Ordering parts. Customer will defrost unit. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap)
Near Highland, CA 92346
Rod
Job Details:
02/03/2020
DRYER ELECTRIC WHIRLPOOL WTW5800BW0
Error messages pointed to motor lost power as well as control Drain pump makes a lot of noise.
Near Highland, CA 92346
Rod
Job Details:
02/03/2020
RANGE WHIRLPOOL WEG745H0FS0
Returned too install replacement knob with no other complaints. As designed op restored
Near Moreno Valley, CA 92551
Kevin
Job Details:
02/03/2020
DRYER WHIRLPOOL WGD5620HW0
Customer stated the dryer smells like burning when in use. I dismantled dryer and checked for any signs of burning. No evidence found. I verified proper airflow through vent. I verified proper operation of dryer. All tests normal.
Near Pasadena, CA 91103
Francisco
Job Details:
02/03/2020
WASHER WHIRLPOOL CAE2745FQ1
"Retrieved error codes found code f5 e1. Found loose connection at control, adjusted harness and Tested door latch it is working as intended."
Near Altadena, CA 91001
Francisco
Job Details:
02/03/2020
M/W OTR AMANA AMV2307PFS0
"Checked unit found blown fuse and broken interlock, remove old interlocks installed new kit, tested ops unit now working properly.; used 1 W11188752 (FUSE) from stock"
Near Altadena, CA 91001
Francisco
Job Details:
02/03/2020
COOKTOP WHIRLPOOL KICU500XBL
Ended up not using parts because cx declined. Sending all parts back.
Near Riverdale, CA 93656
Enrique
Job Details:
02/03/2020
DRYER ELECTRIC WHIRLPOOL WFW95HEDC0
"Inspected whirlpool front load washer . Customer concerns , only whites cycle is working , other cycles won’t finish . Unit shuts off .; ordrng 1 W11032117 (cntrl-elec)"
Near Alhambra, CA 91801
Francisco
Job Details:
02/03/2020
DRYER AMANA NGD4655EW2
"Checked unit found two issues. Found coil valve not working properly and Cx also had poor air flow on exhaust. Removed and replaced coil valve, and cleaned out exhaust vent. Unit now checks ok."
Near Visalia, CA 93277
Enrique
Job Details:
02/03/2020
RANGE JENN-AIR JDRP430WP02
Installed all the parts . Now all burners work except front right burner igniter works but no flame . Please order those parts . I will call techline from customers home .; ordrng 1 W10846623 (holder-orf) and 1 W11051480 (orifice)
Near Highland, CA 92346
Rod
Job Details:
02/03/2020
DISHWASHER WHIRLPOOL WDT720PADM2
"Detergent dispenser does not open Could not confirm dispenser malfunction as preid,d by office.Obd was as designed op hot water was turned down to a lower temp than required for dishwashing 120degrees Heater circuit was turned off automatically in control as per design when water temp is lower than required and needs tech intervention to recalibrate owi sensor.As designed op returned after calibrating machine"
Near Perris, CA 92570
Kevin
Job Details:
02/03/2020
WASHER MAYTAG MVWB835DW0
"Unit not finishing cycle. I tested unit and found error code for shifter fault. I put unit into diagnostic and found that the shifter is not engaging to spin. I went under unit to inspect shifter, I found that the tub seal on transmission has failed allowing water to wash out down through transmission. I tried removing rotor and was unable to due to drive system being seized together. Unit will need drive system replaced all together. Removed and replaced drive system and all screws together as an assy. Tested unit. Drive system now engages into agitation. Now that I’m able to run unit through diagnostic, I found that the pump propellor is broken and is not strong enough to pump water. Need a pump.; 1 WPW10581874 (pump-water)"
Near Azusa, CA 91702
Andy
Job Details:
02/03/2020
WASHER WHIRLPOOL CHW9150GW0
"Not spinning , replaced door switch and tested unit working properly"
Near West Covina, CA 91791
Stephen
Job Details:
02/03/2020
WASHER MAYTAG MVWB765FC3
"Ran diagnostics. Had f0e5 error code. Cleared error code. Found suspension rod came out of socket(RF). Reinstalled suspension rod.Ran auto test cycle, load size calibration. Fills, agitates, drains, rinses,dispenses, and spins properly. Complete."
Near Santa Clarita, CA 91350
Michael
Job Details:
02/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Cx states RC interior lights are dim and freezer is not working at all.I tile top ceiling lights are all three dim all other RC lights are full brightness. Freezer light module does not light up at all. Switches all op as designed tested through service test.Rebooted unit RC lights got brighter but still no freezer lights.Ordering LED board W10830288 and freezer light module W11205083Return 1-4-20 12-3 requested; ordrng 1 W10830288 (LED BOARD) and 1 W11205083 (FREEZER MODULS)
Near Paso Robles, CA 93446
Tom
Job Details:
02/03/2020
WALL OVEN KITCHEN AID K0FE900HSS
"Customer not at location, reschdle"
Near Covina, CA 91724
Stephen
Job Details:
02/03/2020
WASHER WHIRLPOOL WFW6620HW0
"Ran diagnostics. Had f0e5 error code. Cleared error code. Found RR strut not in base. Reinstalled strut into base. Ran quick test cycle. Fills, washes, drains, rinses, and spins properly at this time. Complete."
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
02/03/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01
Customer stated that the unit shuts off by itself and then will come back on. Removed and replaced main control power supply and user interface. Tested all works good at this time.
Near Atascadero, CA 93422
Tom
Job Details:
02/03/2020
WASHER MAYTAG MVWB865GW0
"Entered diagnostics, found error codes F0E3, F2E1. Visual inspection shows water running down back wall inside machine, inspected water valves, fresh water under UI, order Water Valves./Water Valve Housing - (W11172234)/NOTE - CUSTOMER REQUESTING LAST CALL; ordrng 1 W11172234 (housing)"
Near Fresno, CA 93706
Irvin
Job Details:
02/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02
Removed the failed gasket. Installed replacements. Heats sealed gaskets. All normal.
Near Los Angeles, CA 91402
Raymond
Job Details:
02/03/2020
WASHER WHIRLPOOL WTW5000DW3
"Upon arrival unit locked out with drain pump actuated. Found off balance load fault. Unit faulted because of improper loading. Unit functions as designed, instructed cx on proper use and care."
Near Bakersfield, CA 93314
Erick
Job Details:
02/03/2020
DRYER KITCHEN AID KGHS02RWH2
Cycled unit and found unit with bad burner and gas valve. Fuses tested good at time of service. Unit will need new burner assembly; ordrng 1 280119 (gas burner)