Local Reviews
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Leon M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cx states that unit is not making ice.After running diagnostic check find that unit has a bad ice maker. Replaced ice maker. After running diagnostic check unit working properly as designed
George Y.
OVEN WHIRLPOOL JJW2830WS00 Found oven display control not reading accurate set at 350 never beeps need to replace ok to order parts customer ok estimate.; ordrng 1 W104101274 (CONTROL)
Lance V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Needs work found faulty water valve assembly, as well as possible filter head issue. We will need to re route with parts for repair. No water dispensing or entering ice maker; ordrng 1 W11043013 (valve) and 1 W11346622 (FILTER HEAD) and 1 W11396033 (SWITCH )"
Leon M.
WASHER MAYTAG MHW8630HC1 Cx states that unit is not working properly.After running diagnostic check find that error code.F0E5F8E1Replaced all selected parts.After running diagnostic check unit working properly as designed
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Freezing in fridge. Ordeirng harness damper and control for freezing. ; ordrng 1 WPW10503278 (Control board) and 1 W11131391 (Harness)
Timothy J.
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Unit is having defrost issues again. The control has already been replaced. I have seen this on several units and have only had the issue solved by replacing the whole CKT. This includes the outer and inner harness. The thermistor and control. Door seals are ok. Checked thermistor and heater through diagnostics.; ordrng 1 W11218408 (HARNES OUTER) and 1 W11405276 (HARNESS INNER) and 1 WPW10384183 (thermistor)
Hector Z.
DRYER WHIRLPOOL WGD49STBW2 Customer was concerned of dryer not heating at all. I checked the unit and I found the Shut-Off gas valve in the Off position. Adjusted the Valve. Tested ok.
Antonio D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Not dispensing water. Bad valve. Part ordered water valve.; ordrng 1 W11043013 (valve)
Jim S.
MICOWAVE KITCHEN AID KHMS2050SWH-1 No response at the LSI board. Faulty board. The relay board may be faulty but won’t know until LSI is replaced.; rqstng P&A on 1 WPW10143962 (display) and 1 WPW10391271 (cntrl-elec)
Hector Z.
DISHWASHER WHIRLPOOL WDT780SAEM1 "Customer is concerned of Dishwasher Detergent Dispenser not open. I checked the unit and the Detergent Dispenser is damaged, also I ran a diagnostic test and there was a F7E1 code (No heat). I ran a complete diagnostic test and the heating element is working.I gave the customer an estimate for the repair of: Customer need time to think about.."
Irvin F.
WASHER MAYTAG MVWC416FW1 "F7/E5-SHFT FLT, F8/E1-LNG FIL, F2/E1-STK KYThe gearcase is out grind in operation. Suspension is. Bottoming out. Oil leaks confirmed. Unit needs gearcase center seal leaks oil on everything. ; ordrng 1 W10808317 (belt) and 1 W10815026 (actuator) and 1 W10821954 (suspension) and 1 W10870912 (gearcase)"
Patrick C.
WASHER MAYTAG MVWB765FW3 Not a recall. Different noise. Not suspension issue. Rotor was loose causing the issue. Reinstalled with thread lock tested unit. All ops chedked good
Irvin F.
WASHER MAYTAG MVWC565FW2 "F5/E1-lok err,F2/E1 - stk ky Cx says clothes wet at end of the cycle. Found two errors in the system. The unit is operating properly operator error. Gave loading instructions and proper soap and features use. Calibrated unit. All ops normal."
George Y.
REFRIGERATOR KITCHENAID KRFF305ESS02 Found refrigerator building moisture in freezer area need to replace fan in freezer ok to order part.
Michael M.
REFRIGERATOR KITCHEN AID KRFF707ESS01 Cx states slow ice production from rc ice maker.Found ice maker working and good water pressureRemoved lower panel and found severe obstructed condensor coils took quick picLots of roaches. Same out from under unit. clean coils with vacuum and ops will return to normal temps. Refusing to service unit in future due to bug infestation but all ops are now normal job complete
Michael M.
DISHWASHER KITCHENAID KUDS30IXWH2 "Killed power to unit. Removed door skin and replaced Bi Metal W10402110Revoked unit and console is now responsive. Ran normal wash cycle and unit now fills, rinses, drains and heats as designed. Ops are now normal job complete"
Danny G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Unit is not cooling Found faulty evap fan motor no air flow to ref Replaced fan motor from truck stock Reinstall unit and advised client to allow 24hrs for unit to reach proper temp ; used 1 2315539 (
Erick S.
MICROWAVE WHIRLPOOL WMH31017HS5 Cycled unit and found unit with that fuse causing unit not to power on. Replaced fuse. Re-tested unit and unit passed all test for no failures. Unit is now heating and cycling with no faults. Job complete; used 2 W10138793 (FUSE) from stock
Leon M.
REFRIGERATOR KITCHENAID KRFF507HPS00 Cx states that unit is making grinding noise Light are blinking inside of the unit and unit is turning on and off.Ordering main board.; ordrng 1 W10695459 (module) and 1 W11224256 (cntrl-elec) and 1 WPW10479155 (control)
Erick S.
REFRIGERATOR KITCHEN AID KRFF507ESS01 "Upon arrival found unit building up ice on the evap once again. Called tech line and informed of findings and all previous repairs. Per tech line at this moment unit is no longer repairable, job complete File# R#7727578534."
Patrick C.
RESIDENTIAL REFR KITCHEN AID KRFC300ESS01 Unit intermittently having issues. Noise from unit and drip from dispenser. Needs new connector to fix the drip. Cleaned condenser for the customer ; ordrng 1 8201815 (connector)
Hector Z.
WASHER WHIRLPOOL WTW5000DW1 Customer is concerned of of washer getting out of balance constantly and noisy during operation. I checked the unit and I found worn out suspension as well a noisy transition in between agitation and spin cycle..; ordrng 1 W10913953 (actuator) and 1 W11130362 (suspension) and 1 WPW10006384 (drive belt)
Raymond D.
REFRIGERATOR JENN-AIR JFI2089AEP10 Upon arrival cx states unit freezes food left side of fridge. Damper control leaking air. Cx approved repair. Replaced damper control.
Hector Z.
DRYER MAYTAG MGDB765FW0 "Customer is concerned of dryer not running. I checked the unit and I found the a User Interface intermittently not responding to commands. Ordered User Interface (W11089306), and User Interface Harness (W10906300). Rescheduled.; ordrng 1 W10906300 (harns-wire) and 1 W11089306 (overlay)"
Raymond D.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Upon arrival cx states water filter stuck and unit not making ice. Found water housing has come loose from mount not allowing water filter to be removed. Water filter partially removed causing no water. Secured housing and tested, unit functions as designed."
Hector Z.
MICROWAVE OVEN KITCHEN AID KCMS2255BS "Customer is concerned of Microwave is dead and smell of burn. I checked the unit and I found unit unresponsive, voltage goin into the computer boar, control completely dead. No parts available for this unit.Microwave with total replacement warranty by Service Pointer (W10550945A).Microwave is right now in authorization procedures."
Hector Z.
WASHER WHIRLPOOL WFW560CHW0 Upon arrival the customer agreed to reschedule the call for Thursday 06/11/20 due to availability of vehicle parking space.Repair has to be done early in the morning..; schdld next appmnt for 6/11 THU !
Andy H.
MICROWAVE KITCHENAID KMHS120ESS5 "Not heating, found loose Connection on door switch, repaired connector and tested unit working properly"
Kenneth M.
DRYER WHIRLPOOL WGD8740DW1 Control panel non responsive. Unable to get unit to start. Ordering new control panel. ; ordrng 1 W11126011 (Panel)
Patrick C.
DISHWASHER KITCHENAID KDFE104DSS2 Found the unit having issues with a leak. The racks are the old style needs new one. Pulled the unit out to chedked for leaks behind the unit. It was good. Fixed door for customer. Needs tracks ; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Andy H.
REFRIGERATOR WHIRLPOOL WRF535SWHV01 "Not cooling, found damper close, removed and tested damper tested good reinstalled damper and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "Not dispensing ice, found dispenser arm not installed correctly. Removed and reinstalled it tested unit working properly. Called office to charge con#207259248"
Irvin F.
OVEN WHIRLPOOL MGR6600FZ1 Hinges on door left and right are bent. Door will not sit properly. Not on oven. ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Andy H.
RESIDENTIAL REFR KITCHEN AID KRFC704FSS00 "Freezer fan making noise, replaced fan kit tested unit working properly"
Frank P.
ICEMAKER KITCHENAID KUIX505ESS2 Customer stated not pumping out the waterPerformed diagnostics Found pump has voltage Harness wire there is a short needs replacing Will order; ordrng 1 W11126268 (harns-pump)
Rod H.
DISHWASHER WHIRLPOOL WDT970SAHZ0 complete
Irvin F.
WASHER MAYTAG MVWC565FW2 "F8/E1- LNG FIL Cx having trouble getting unit to wash a load. Found one code, and issue. The unit has no hot water. CX INSTRUCT TO USE TAP COLD ONLY, TO COMPLETE CYCLES. unit failed due to no water and the drain line to low. Corrected install issues."
Danny G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Not making ice Found broken door harness on bottom left corner and ice maker stuck all twisted Need to order door and ice maker ; ordrng 1 LW11026425 (dor-fip) and 1 W11130444 (icemaker)
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Inspected whirlpool refrigerator . Customer concerns , ice maker stopped producing ice . Installed new ice maker ( truck stock ) . All functions tested normal , no leaks .; used 1 4317943 (ICEMAKER) from stock"
Enrique R.
DISHWASHER KITCHENAID KDTM354DSS5 "Inspected kitchenaid dishwasher . Customer concerns , not devolving detergent and leaking through door . Found damaged outlet cover on pump and sump assembly , therefore water spraying directly under the door and leaking down to the floor . Installed motor & sump assembly , retested it . All functions tested normal , no more leaks ."
Raymond D.
MICROWAVE WHIRLPOOL WMHA9019HZ1 "Upon arrival cx states unit doesn’t boot. Door had been replaced. Replaced control and tested unit does not operate, same thing with hour glass showing, does not boot. Need to call tech line.; schdld next appmnt for 6/2 TUE !"
Rod H.
DRYER WHIRLPOOL WED5620HW1 "No heat, Confirmed Found seveveral connections to elect components corroded and repaired as needed test op as designed"
Rod H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Left side of freezer drawer frosting and door rough when moving drawer to open or close. Confirmed..........drawer front seal was askew........adjusted and as designed operation returned.
Raymond D.
RANGE WHIRLPOOL WEGA25H0HN0 "Upon arrival unit not heating and error code present. Error code for blower under speed. Also controls not responding on bake relays. Needs controls spark modules, and blower.; ordrng 1 W10860916 (module-spk) and 1 W11205353 (cntrl-elec) and 1 W11339757 (CTRL) and 1 WPW10475149 (module-spk)"
Rod H.
REFRIGERATOR WHIRLPOOL WRT108FZDM99 sr# 7605082920 MaloneyCooling depletedConfirmed Found seal not sealing and adjusted door seal
Leon M.
RESIDENTIAL REFR WHIRLPOOL WRS571CIDM01 Replaced all selected parts.After running diagnostic check unit working properly as designed.
Raymond D.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Upon arrival unit has multiple issues, damper noisy. Ice maker slow, and lights out. Fc led shorted, damper making noise and need ice maker and controls.Damper, UI, ice maker, control, fc led.; rqstng P&A on 1 W10695459 (module) and 1 W11224256 (cntrl-elec) and 1 W11405309 (CTL) and 1 WPW10479155 (control)"
Raymond D.
REFRIGERATOR KITCHENAID KRFC704FPS01 "Need data loggers, Mitch not in office.; schdld next appmnt for 6/2 TUE !"
Danny G.
WASHER WHIRLPOOL MVWX655DW2 Unit is shaking all over the place during spin cycle Found unit not leveled properly Leveled washer Ran a self test cycle and unit completed with no issues and no leaks Instructed client how to load washer and what’s cycled to use and how much soap to use Unit is working properly
Danny G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Door is not sealing properly Found door gasket not sealing properly Used heat gun to form and soften gasket Door is now sealing and closing properly Advised client to allow 24hrs for unit to reach proper temp
Andy H.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM01 "626 381 8771 needs fan motor ; ordrng 1 4389144 (motor,evap.fan)"
Andy H.
REFRIGERATOR KITCHENAID KRSF505ESS01 Not dispensing water called techline 7737966386; ordrng 1 W10786952 (valve) and 1 WPW10394053 (housing)
Kenneth M.
RANGE WHIRLPOOL WFG540H0ES1 Found unit creating oder. Found flames hitting side of burner head and not the top. Causing unit to have excessive light times. Replaced burner heads. Tested unit. Unit is working properly.
Kenneth M.
DISHWASHER WHIRLPOOL WDT720PADM2 Found unit not washing and shutting down mid cycle. Found unit coding out with wash issues. Found float switch not hitting properly not registering water properly. Properly installed float switch anf tested. Unit is working properly.
Rod H.
WASHER MAYTAG MVWB765FC3 Sale rt tones don’t sound offConfirmed Butch techline 7727957812 “order user interface”Buttons all work just the alert tones do not; ordrng 1 W11162441 (console)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Custimer concerned about cooling .Thermistors passed. Unit thermometer shows just around 50 degrees. Checked fans. Checked good. Unable to determine repair. Instructed customer back to lowes. Informed customer there are no current repairs able to be made. Fridge is cooling properly. Damper opening and closing as designed. Data loggers show average temp of 48. Sent customer back to lowes.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Found unit not lighting. LED module faukty. Replaced and tested unit. Unit is now working properly.
Rod H.
WASHER MAYTAG MVWB865GW0 No sound for buttons gets stuck on wash and won’t operateConfirmed.......... F2 E1 problem code and door lock won’t activate.Intermittent power to console and lid lock shorted.Main control low voltage output. Ordering electronic controls and lid switch assemblies.; 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11162440 (cntrl-elec)
Jaime G.
FREEZER WHIRLPOOL WRT111SFDW04 Found a sealed system problem customer will call customer service for parts concession
Lance V.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Fixed- found freezer led light faulty. Replaced with (truck stock), tested ok. Light freezer now fully operational. Unit working as designed. All ops complete; used 1 W11205083 (LED MODULE) from stock"
Jaime G.
WASHER MAYTAG MVWC565FW2 Found error code out of valance load. Washer sits on a wood weak platform. When it spins washer goes out of valance. Advised customer they need to take washer down
Enrique R.
MICROWAVE/OVEN JENN-AIR JMW2430DP01 Jenn-aire microwave/oven control displaying f2e1 - keypad shorted key . Need central panel . ; ordrng 1 W10887855 (panl-cntrl)
Rod H.
ICEMAKER WHIRLPOOL WRS576FIDB02 Icemaker inopConfirmed shorted wiring in freezer door. NOISY DAMPER ASSEMBLY GEARS STRIPPED WONT OOEN TO BRING ING AIR TO FFD COMPARTMENT Tech cannot recv’d parts this big at his home. Make first call no exception.; 1 LW10812469 (dor-fip) and 1 W11164593 (diffuser)
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed housing and damper
Jaime G.
DRYER MAYTAG MGD6630HC1 Found dryer not drying at all due to an open ignitor. Had it replaced; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Danny G.
WASHER WHIRLPOOL WFW72HEDW0 F3e1F6e3F8e3F0e1Unit won’t start a cycle and found multiple error codes Need to order parts and rs call ; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10448876 (switch-wl) and 1 WPW10750475 (panel-cntl)
Erick S.
WASHER MAYTAG MVWX655DW2 Cycled unit and found unit with bad lid locks causing failure. Replace the lid lock assembly. We tested it and unit passed all tests were no errors at the time of service. Job complete
Andy H.
WASHER WHIRLPOOL WFW6620HC0 "Leaks water , found door gasket spring came off causing water to on floor .no damage to floor . Tested unit working properly"
Frank P.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer stated not dispensing ice Performed diagnostics Installed auger motor Motor isn’t working Still not dispensing ice Will call tech support Spoke too BruceExplained situation What’s needed - main board cause I’m not getting voltage from the main board to control panel dispenser SR# 7727967290; ordrng 1 W11293378 (cntrl-elec)
Frank P.
DISHWASHER WHIRLPOOL WDT970SAHV Customer stated not completing cycles has to start overPerformed diagnostics Found F1E1 Main control board Installed main board Panel isn’t working must be defective Need another console ; ordrng 1 W11219637 (console)
Kenneth M.
WASHER WHIRLPOOL WFW8740DW1 F8E3 water overload. Ordering air trap pressure hose and pressure sensor per service pointer. ; ordrng 1 W10903220 (Air trap) and 1 WPW10448876 (Pressure sensor) and 1 W11044559 (Pressure hose)
Michael M.
RESIDENTIAL REFR WHIRLPOOL WRS325SDHZ01 Cx states after approx two weeks the unit began to stop cooling again. Unit was unplugged on arrival.All fans are blowing removed rear panel and took amp reading .63 amp drawCondensor fan is blowing has a sealed system leak. No dye found unable to determine cause of leak must be in liner will document with techline for unit replacementSR#7727965859Techline relayed that per their procedure they require pressure readings before declaring a unit unrepairable. Office will need to resch this call to a sealed system tech for instrument readings before techline will declare unit unrepairable.
Andy H.
FREEZER KITCHENAID KFIL27CXMS0 Needs a ice maker ; ordrng 1 8201515 (i/m module assy)
Rod H.
DRYER-GAS MAYTAG MGDB765FC0 Long dry times won’t dry clothesFound coil wire came loose and reinstalled.
Jaime G.
REFRIGERATOR KITCHENAID KSSC48QMS01 Found an evaporator fan motor and damper assembly working intermittent. The Baffle and control board controls needed are no longer available. UNABLE TO DO REPAIREVAPORATOR FAN MOTOR AND MAIN BORD NEEDED; ordrng 1 W10822580 (evap fan motor)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Found unit not lighting. LED module faukty. Replaced and tested unit. Unit is now working properly.
Erick S.
REFRIGERATOR WHIRLPOOL WRS325SDHV Cycled unit and found unit with bad diffuser causing unit not to call properly. Customer just purchased unit three days ago. Is not happy or satisfied with product. Stated he will call back into store for possible replacement exchange. Unit will need new diffuser; ordrng 1 W11317276 (diffuser)
Danny G.
WASHER MAYTAG MVWX655DW2 Unit is not completing the cycles Found faulty valve Replaced valve and reinstall washer Calibrated washer and ran a self diagnostics test unit completed with no leaks and no issues Unit is working properly
Danny G.
WASHER MAYTAG MVWX655DW0 Unit is making loud noise when washing and spinning Found washplate and hub worn out Replaced washplate and hub Reinstall washer and Calibrated Ran a self test cycle and unit completed with no issues and no leaks Unit is working properly
Isidore A.
WASHER MAYTAG MVWP575GW0 "Removed old washer motor and wiring harness,installed new wiring harness and motor. Test washer operation ok at this time"
Rod H.
WASHER MAYTAG MVWB765FW3 Several problem codes indicate a water inlet issueConfirmed codes and found that cold water inlet compromised by rust particles in the water supply.Unable to correct by replacing inlet assembly due to continued failure due to compromised plumbing .Consumer is to contract plumber to correct issuePreid’d part not needed and was not picked up at parts vendor
James G.
OVEN KITCHENAID KOSE507ESS04 Calibrated oven raised 20 degrees
Leon M.
DRYER MAYTAG MGD6630HW0 Cx states that unit is not working properly.After running diagnostic check find error code F3E3.Replaced console and main control board.After running diagnostic check unit working properly as designed
Jim S.
RANGE WHIRLPOOL WEG745H0FS0 Service number 7727955909. States to Change boards and DSI.Spoke to safety also; ordrng 1 W10728507 (panl-cntrl) and 1 W10860916 (module-spk) and 1 WPW10603098 (cntrl-elec)
Leon M.
DISHWASHER WHIRLPOOL WDT780SAEM1 Cx states that brand new parts was molded.Called Whirlpool Tech Line Support Spoke to LeonExplained the situation S.R. # 7727972560
Leon M.
RANGE WHIRLPOOL WEG730H0DS0 Cx states that top 2 burners are not lighting up.After running diagnostic check find that module spark is bad.Cx is concerned about carbon monoxide from top front burners.to send other tech with CO2 miter who knows how to do diagnostic
John B.
DRYER MAYTAG MGDB835DW3 See office notes. Cleaned off the idler pulley bracket and lubed it. Installed a new idler pulley roller. The dryer tested good at this time.
Leon M.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Replaced all selected parts.After running diagnostic check unit working properly as designed
John B.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 The temperature on the top shelf inside the refrigerator is 30°. The damper control doesn’t seem to be opening and closing. Replace the diffuser/damper control. The refrigerator tested good at this time.
Michael M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Cx states one ice maker is not producing and other ice maker has slow ice production.Checked temps with thermal probe. Fc is set to -5° but meter reads 6°Rc is set to 36° meter reads 40°Rc ice maker harvested and filled on its own.Removed lower panel and found severe condensor coil obstruction took quick picUsed shop vac to clean coils. Set temps to -3°/36° advised cx to wait 3-4 days to see increase in ice production. If cx call back in for further service will need to order compressor and resch for AE All ops are as designed job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Cx states new unit provides a foul taste to the ice dispenser.Cx states they are on a well and that the prior unit did not give foul taste.States he has replaced water filter.Ice bin is full of ice and have good pressure from water dispenserStates taste does not happen at his kitchen sink. States he can barely notice the taste from door only happens when they get ice from dispenser Tested water from tap and found no foul taste, tested water dispenser and has no taste/smell. Tested ice dispenser as well and tech cannot smell or taste anything out of ordinary. All ops are as designed with no functional failures.Documenting with techlineSR#7727972222Advised to test water supply for possible additional filtration system to install. Job complete"
Patrick C.
OVEN WHIRLPOOL KSGG700ESS Removed and replaced bezel and control. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Removed and replaced pan and bin. Tested unit. All ops chedked good
Patrick C.
DRYER MAYTAG MGDC215EW2 Removed and replaced switch. Tested unit. All ops checked good
Chase F.
WASHER MAYTAG MVWB765FW3 "F5e1, lid switch error code. Replaced lid lock. Calibrated then tested. All ops now testing out normal. Job complete."
Danny G.
REFRIGERATOR KITCHENAID KBFN502EBS02 SR# 7727785722 Unit is making clunky noise when door is opening Spoke with tech line and they advised to replaced hinges again and to add the film on hinges with screws ; ordrng 2 WPW10485980 (hinge-door)s
Chase F.
WASHER WHIRLPOOL NTW4516FW2 "Installed new valve. Calibrated then tested, all ops now testing out normal. Job complete."
Chase F.
DRYER MAYTAG MGDX655DW1 Installed new push to start button. Tested. All ops now testing out normal. Job complete.
Chase F.
REFRIGERATOR JENN-AIR JS48SEFXDA "Found loose connection to control board causing board to shut off. Reconnected and secured, board now coming on without any problems. Unit now cooling. All ops now testing out normal. "
Chase F.
WASHER WHIRLPOOL WTW7500GC2 Installed new faucet switch. Tested. Unit now testing our normal ops. Working by design. Job complete.
Enrique R.
WASHER MAYTAG MVWB765FW4 "Techline Sr #772797399 (Austin ) . Inspected Maytag washer . Customer concerns , tub overfilling , leaking . In diagnostics found f3e1=pressure system fault . Removed console , found water level hose disconnected . Connected hose , ran rapid wash cycle test . All functions tested normal at time of service , No leaks ."
Enrique R.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed dispenser motor . Now all functions work as designed . No leaks .
Frank P.
WASHER MAYTAG MVWB835DC4 Customer stated hearing clicking noise in the back at the hosesPerformed diagnostics Found clogged valve Clean out debris from hosesInstalled new water valve Tested Passed Job completed Instructed customer to clean out sediment from hoses Once a month
Kevin M.
DISHWASHER KITCHENAID KUDE70FXSS3 Upper rack rails separated and upper rack fell down and damaged adjusters. Unit will not run with upper rack in place. Unit needs new left and right side rails and adjusters. Removed and replaced adjusters and rails. Tested unit. All tests good.
Jonathan C.
REFRIGERATOR KITCHENAID KRFC604FSS02 Installed ICEMAKER cycles working to spec at this time
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Tested found ice Brigitte adjusted water level on ICEMAKER tested working to spec
Jonathan C.
WASHER MAYTAG MVWC565FW0 Installed hub kit tested working to spec
Hector Z.
REFRIGERATOR BO KITCHEN AID KFIS29BBBL "Customer is concerned of refrigerator not producing ice or cooling. I checked the unit and I found an overheated very loud compressor, possible Sealed System problem.; schdld next appmnt for 6/5 FRI !"
Patrick C.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Found the unit no coolin the fridge section evap fan isn’t running and the compressor is on. Needs new fan ; ordrng 1 WPW10464673 (motor-evap)
Jonathan C.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04 Found air vents frozen over and evap fan not running replaced tested unit still needs to be defrost before it will work properly told customer to defrost unit for 24 to 48 hrs with doors open with unit un plugged
Jonathan C.
REFRIGERATOR WHIRLPOOL GS6SHAXLQ03 Found water valve not opening replaced tested working to spec
George Y.
DRYER MAYTAG MGD8630HW0 Installed part tested check out ok complete. No dents or dings cause by tech.
Chase F.
WASHER WHIRLPOOL WFW92HEFC0 "F9e1, this is a customer obstruction issue. Same Error codes keep popping up due to cx not taking proper care of unit and using excessive amounts of soap when washing. This will be the third time doing the same repair on this unit due to cx not taking proper care of unit. Ordering parts and putting in for autho. Parts way over limit.; ordrng 1 W11201293 (CNTRL) and 1 WPW10247306 (VALVE) and 1 WPW10443885 (LATCH) and 1 WPW10448876 (SWITCH) and 1 WPW10605427 (PUMP)"
Kenneth M.
WASHER MAYTAG MVWX655DW2 Customer was concern about water levels. Found all functions working properly. Jnformed custimer to use bulky sheets load to maximize the amount of water that goes into unit. Customer approves function at this time.
Irvin F.
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Removed failed light in frezer. Installed replacement. Light works. Cx paid in full already.
Frank P.
RANGE KITCHENAID KSGG700EBS1 Customer stated once set the temperature and put food in it it reaches temperature then clicks off and temperature goes downPerformed diagnostics I checked the igniter and heat probe they passed has voltage Not holding temperature with food inside Calling tech support Spoke too RobertExplained situation - that the oven doesn’t hold temperature What’s needed - Robert says to get a thermal coupler temperature sensor and place it in oven to check temperature readings before they call it un repairable.. Engineering Department wants that done firstSR#. 7727973371Ordering thermal coupler temperature sensor From office
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the unit cover was loose and the condenser lines were causing it to vibrate. Moved lines and unit cover . Unit is operating as designed.
Isidore A.
DISHWASHER KITCHENAID KUDE60HXSS3 "102 vent motor WPW10469574 error , dishwasher taking too long; ordrng 1 WPW10469574 (vent asm)"
Raymond D.
WASHER WHIRLPOOL WFW5620HW0 "Upon arrival cx states unit unresponsive. Tested and found UI dead, voltage at console. Needs console.; ordrng 1 W11319991 (cntrl-elec)"
Andy H.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Freezing in fresh food compartment, replaced control box and tested unit working properly"
Andrew P.
FREEZER KITCHENAID KBFS25EWMS10 Customer stated that unit was leaking from the freezer onto the floor. Verified issue with frozen over drain pan. Removed ice from bottom freezer and from drain pan underneath the drip tray in the freezer. Pulled out unit and remove P-trap cleared P-trap of debris. We install P-trap and tested unit and water drains properly job complete
Timothy J.
WASHER WHIRLPOOL MHW5500FW Installed pressure switch. Checked for new fault codes since last visit when they were cleared. None found. Unit checks ok.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Found freezer frosting over needs adapter per service builten ICEMAKER dropped ice when customer was explaining what was wrong with unit tryed to explain that there is a service bulletin for this issue ; ordrng 1 W10864518 (adapter)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Called tech 7727712830 said to replace ICEMAKER thermistor could be out of range; ordrng 1 W10746960 (icemaker)
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Fixed for fcc- cx claims unit is making a clicking sound when compressor starts up, cx had a video of issue, found power cord vibrating against back wall causing clicking sound secured cord properly, waited 20 minutes to hear any sounds, found no clicking cooling and temps are working fine. Cx ok repair."
Dane K.
DISHWASHER JENN-AIR JDB9800CWP2 Rack adjuster broke so customers through away the entire top rack as well as everything connected to it. Jen air sent customer top rack but unit will need everything that is attached to the top rack. Ordering the 37 parts neededJqju4qjal2 Patricia7727553318Call Patricia at trade partners and got double labor for this call please fill out using the L2 code above; ordrng 2 8562026 (clip)s and 1 W10194862 (tine-row) and 1 W10610898 (handle) and 2 W10919676 (clip)s and 1 W11110542 (handle) and 1 W11238398 (cupshelf) and 1 W11240750 (baskt-ware) and 2 WP8539102 (positioner)s and 4 WP9741232 (screw)s and 2 WPW10082853 (pivot-tine)s and 4 WPW10195839 (dishrack adjuster)s and 4 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s and 2 WPW10250162 (cover)s and 1 WPW10340542 (manifold) and 1 WPW10448645 (spray arm) and 2 WPW10546503 (adjuster)s and 2 WPW10588164 (housing)s and 2 WPW10588165 (housing)s
Rod H.
WASHER WHIRLPOOL MVWX655DW1 Won’t drain won’t agitateConfirmed bad drain pum assembly. Consumer will move to location suitable for accessing components.; ordrng 1 W10876600 (drain pump)
Rod H.
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 " Faded displays, causing intermittent compressor op and ice build up on evap due to consistent warm conditions wh3n compressor cannot run to potential.;1 W10253282 (harns-wire) and 1 W10814173 (diffuser) and 1 W11088499 (cntrl-elec) and 1 WPW10372206 (cntrl-elec)"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Scratched liner. Scratched shelf. Ordering and replacing shelf. Unable to repair liner. Sent customer back to customer service. Rescheduled customer for tuesday 6-9-20; ordrng 1 W11188040 (Shelf)
Andy H.
WASHER WHIRLPOOL WFW9470WL00 "Leaks water , found seal was leaking and bellow had a small hoe near the fill tube , replaced bellow and seal tested unit working properly"
Timothy J.
REFRIGERATOR WHIRLPOOL KRFF507ESS00 Customer states she had requested Irvin for this repair.
Francisco S.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Checked unit found obstructed drain. Cleared duckbill and cleaned it out. Unit now checks ok.Unit cannot be converted into p trap I’d have to modify it which is not an option.
Francisco S.
WASHER MAYTAG MHW6630HW0 Checked unit found leak coming from cx stand pipe. Informed her she would need a licensed plumber to snake out pipe. Unable to recreate noise she was referring to at this moment. Unit checks ok.SR#7727974411 JK
Erick S.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Echo unit and found unit with thermostat failing causing unit not to call properly and fresh fruit section. Unit will need new thermistor assembly; ordrng 1 WPW10277799 (harns-wire)
Juan G.
REFRIGERATOR MAYTAG MRT118FFFH01 "Replaced control box, checked ops, unit’s compressor and fans started working right away. Unit’s ops check fine."
Erick S.
REFIRGERATOR KITCHEN AID KRSC503ESS cycled unit and found heater failing indoor causing unit not to fill with water to make ice. Water tube is frozen . Unit will need new complete door replaced; ordrng 1 LW10728959 (dor-fip)
Juan G.
WASHER MAYTAG MVWC565FW2 "F7e7 motor fault. Found a quarter stuck between agitator and spin basket. Removed coin, calibrated unit. Ran diagnostics, unit’s ops check fine. Advised customer to remove items from pockets before washing."
Andrew P.
REFIRGERATOR WHIRLPOOL KSSO48FMX01 Right side door spring lever arm and bushing is missing. This is causing lights to turn off until reset. ; ordrng 1 W10847927 (extension) and 1 WP2004517 (spring) and 1 WP2005921 (screw) and 1 WP2266880 (bushing)
Lance V.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Fixed-installed filter dye drier, installed access valve. Charged to manufacturing spec, and unit has began cooling. Please allow 24hrs for cooling. Any issue please reach out to us.; used 1 W10843121 (FILTER DYE DRIER ) from stock"
Andrew P.
WASHER WHIRLPOOL WFW5620HW0 "Called techline 7727974877 Rand voltage check to HMI board red and black wire was getting zero voltage should be getting 12 V DC. Techline advised to remove all DC components and see if it powers up. Unplug unit and remove all DC components plugging it back in and still no voltage to HMI board. Techline advised to order acu directly from Plainfield Indiana. Advise customer need to order more parts will call to rescheduleI only received one of these control boards not both. ; ordrng 1 W11322903 (cntrl-elec)"
Lance V.
WASHER WHIRLPOOL WTW7300DW0 "Tech line sr#7727974127F5E2-Error not concern, lid open during wash. unit passed calibration ok. Customer concerned of unit changing wash time duration during operation. Did not do this before and concerned. Time in display is estimated only, and can vary from one cycle to the next. This can go up or down .Unit is working as designed. Please contact customer service."
Lance V.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Test#36,37, 56E0 no errors , test# 57 passed harvest ok, test #45 ok fill. Found ice maker not in home position. Put back and harvested ice maker. Ice maker passed all tests. Unit should produce ice within 36hrs. Unit now fully operational"
Cruz B.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHV00 "Needs more work- found food, drinks, veggies frozen at middle shelf, top shelf, found damper to be frozen with hard ice causing restriction airflow, found ff temps to be at 40° fc temp is at 0°, freezer compartment is ok, ice maker is making ice, need to order parts for unit. ; ordrng 1 W10316760 (thermistor) and 1 W11130216 (cntrl-elec) and 1 W11130216 (cntrl-elec) and 1 W11236851 (diffuser)"
Cruz B.
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Need more work- cx claims ice maker is not producing any ice, found condensation around plate, ice bin, found no air coming from left side vents, diagnostic test 59 failed (fan test) need to order part for unit. ; ordrng 1 W11407678 (ICE BOX FAN )"
Erick S.
DRYER MAYTAG MGDX550XW0 Cycled unit and tested fuses fuses passed all test with no faults. Found main control not sending any power down to motor causing failure. Unit will need new control assembly. Customer declined estimate to repair at the time of service. Job complete
Cruz B.
WASHER WHIRLPOOL WFW6620HC0 "File # 7727974990- SP w11436352- wqjon00al2- needs major work- tech said to replace bellow due to small particles around bellow and ACU per service pointer, replace the stator due to it being wired backwards causing unit is spin the opposite direction that is creating water to leak from venting area, cx claims unit is leaking water from unit it’s random states the cx, found water stains on venting, ordering parts per whirlpool tech line. Allow 1 hrs for repair. X2 authorization number; ordrng 1 W11314648 (bellow) and 1 W11322905 (cntrl-elec) and 1 W11354541 (STATOR)"
Michael M.
REFRIGERATOR MAYTAG MRT118FFFH01 Cx state unit is leaking water from roof of rc on to the upper shelf inside rc. No ice build up inside freezer area.Found temps set to warmest setting. Cx states someone came out and replaced a thermostat and told her to leave it that way.Checked rc temp with thermal probe and is at 42°Checked freezer temp with thermal probe is @ 12°Fc temp adjustment is set to recommended. Advised wait 3 days and then call back if issue persistAdjusted temp control up to recommended. Job complete
Cruz B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Needs more work- cx claims unit is leaking water from freezer compartment, found a sheet of ice on liner, found drain tube to be frozen over with hard ice, found led Freezer light not working causing led lights in ff to be flickering, found ice box fan not working in diagnostic test 36 found ice cubes to be watering and condensation around ice box cover; ordrng 1 W10695459 (module) and 1 W10846539 (evaporator fan blade)"
Cruz B.
WASHER MAYTAG MHW5500FW "Need more work- found water leaking from bellow, bellow has a small rip causing water to leak out onto floor. Spoke with cx over the phone cx said it will be ok to order part. ; ordrng 1 WPW10237499 (bellow)"
Michael M.
WASHER MAYTAG MVWC565FW1 "Cx states soap left in clothingHas the cold water valve hooked up to a garden hose outside of the garage.No faults stored in controlRan manual hot and cold and proper pressure and temp from both. Cx states they use approx half cup of detergent per load of powder soap.Started auto service test, unit fills, agitates but is labored and hums loudlyTipped unit back and removed actuator and arm is broken. Installed new actuator W10913953Rebooted unit and ran auto service test unit now passes all cycles as designed with no issues. Job complete"
Cruz B.
DRYER MAYTAG MEDB850YW1 "Need more work- found unit not heating, checked for voltage at wall outlet and 240v, removed front panel and tested heater element and it to be bad, ordering parts for unit. ; ordrng 1 280148 (cutoff-tml) and 1 WP8544771 (element)"
Cruz B.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Need more work - defrost issue- found evap cover to be frozen over with hard ice causing poor cooling and low ice production, found ice maker with error code e2 ice maker switch, look at sd pics. Ordering parts for unit.; ordrng 1 W11087438 (motor-evap) and 1 W11294907 (icemaker) and 1 WPW10389152 (support)"
Steven W.
RANGE-GAS KITCHENAID KFGC506JSS00 "Whirlpool tech sent ACU and UI control.Had F1e0. Called tech line. SR # 7727856348. Per tech line, replaced ACU and UI control.Ran diagnostics. No error codes found. Oven is working properly at this time. Complete."
Andy H.
WASHER WHIRLPOOL MAV5000AWW Picked up parts at coast; schdld next appmnt for 6/5 FRI !
Steven W.
WASHER WHIRLPOOL WFW94HEXW2 "Ran diagnostics. Had f6e1, f8e1, f5e2 error codes. In quick test cycle, won’t drain. Found MCU burnt. Customer declined repair. Customer to put back washer. Complete."
Jonathan C.
LAUNDRY WHIRLPOOL WFW75HEFW0 Found f9e1 code checked pump bad replaced from truck stock tested working to spec ; used 1 WPW10605427 (DRAIN PUMP) from stock
Andrew P.
LAUNDRY WHIRLPOOL WTW5000DW1 "Ran diagnostics and unit have over load fault, stuck key fault and door lock fault. Checked door lock and it was ok. Ran auto test and basket would spin during agitation and would not spin during spin cycle. Unit not engaging splotch when cycling to spin. Unit needs gearcase and cam assembly and actuator ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Andrew P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Upper rack adjuster arms are broken and legs came off. Ordering upper rack adjuster kit.; ordrng 1 W10712395 (adjuster)
Timothy J.
COOK TOP WHIRLPOOL WCG55US6HS "Customer states the burners have a delayed ignition. Mainly the small one. Noted if you just turn the valve to the “* ignite “ position to the burners. If you turn the knob slightly past this , when the valve releases more gas , then the burners ignite almost immediately. Called WPTS(7727976342) and had a video chat where I showed them how the unit ignited. WPTS states the unit is operating as designed. Set simmer settings."
Tom R.
RANGE WHIRLPOOL WFG320M0BS3 "Installed Screw, Left and Right Door Trim, and Glass Door, check okay. No damage to unit or home from tech, job complete."
Michael M.
UPDATE MAYTAG MVWX655DW1 "Cx states unit will not fill properly. Was unplugged on arrival.Ran manual cold and hot. Hold valve just hums. Found hot water valve hooked up but handle from valve was missing took quick pic Cx states they have been using only cold water on unit since the start.Opened hot water valve and retested now have proper flow from both valves. Ran auto service test and unit filled as designed, just clicked a lot and would not agitate. Ran manual drain pump and unit make more clicking noises but unit drained. Tipped unit back and removed splutch and shifter found oil seeping from gear case. Unit has not been used properly resulting in several component failures.Unit needs gearcase W11035751, wash plate W10902814, hub kit W10528947, actuator W10913953, belt WPW10006384, draincpump W10876600Office to resch call when parts are available; ordrng 1 W10528947 (HUB) and 1 W10876600 (DRAIN PUMP) and 1 W10902814 (WaSH PLATE) and 1 W10913953 (ACTUATOR) and 1 W11035751 (GEAR CASE
Erick S.
REFRIG/SIDE-BY-S WHIRLPOOL n/a Cycled unit and found units couple are not engaging with ice container causing it not to dispense ice. Both coupler and I spin will need to be replaced due to warranty’s. Found broken Baylor arm and sensor on icemaker. Units icemaker over flexed. Unit will need new icemaker; ordrng 1 W10852956 (spring) and 1 W10873791 (icemaker) and 1 W11109888 (ice-contnr) and 1 WP2220458 (coupling)
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. No error codes found. Ran auto test cycle. Tested normal cycle. Noisy in wash. Found worn gear case, agitator stuck on shaft.. Lid locking in wash cycle. Needs control, gear case, splutch, belt, agitator, basket hub, screw.; 1 W10528947 (HUB- BASKET) and 1 W10721967 (CAM KIT) and 1 W10752187 (SCREW) and 1 W11035751 (GEAR CASE) and 1 W11161960 (AGITATOR ) and 1 W11162438 (CONTROL ) and 1 WPW10006384 (BELT)"
Leon M.
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 Cx states that unit is not working properlyAfter running diagnostic check find that door mullion was out of position.Reinstalled door mullion.Unit working properly as designed
Hector Z.
REFRIGERATOR KITCHENAID KRSC703HPS00 Customer is concerned of fresh food compartment not cooling enough. I checked the unit and there Is an ice buildup in the evaporator due to not getting into defrost. ; ordrng 1 W10902214 (thermistor) and 1 W11098695 (fan-scroll)
Leon M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cx states that unit is leveled.Adjust unit wheels with shims.Unit working properly as designed
Steven W.
REFRIGERATOR KITCHEN AID KRSF505ESS01 "Ran diagnostics. In FC barely a frost pattern, RC also not cooling properly. Needs compressor,evaporators, and 3-way valve;1 W10779331 (COMPRESSOR ) and 1 W11159142 (VALVE-3WAY) and 1 WP2188822 (EVAPORATOR) and 1 WPW10643261 (EVAPORATOR- DUAL RC)"
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Removed filter installed bypass. Installed plastic square. Water flow is good. All ops normal.
Irvin F.
DISHWASHER WHIRLPOOL KDTE204GPS0 "4/3- failed wash motor. In test cycle the motor did not activate. Removed power replaced sump assembly. Ran test cycle, passed. The unit is operating properly. All functions normal."
Steven W.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ran diagnostics. In heater test, heater not coming on. Found heater has continuity, no power out of control. Needs HV control.; ordrng 1 W11035836 (CONTROL)"
Irvin F.
DRYER WHIRLPOOL WED7300DW1 Death smell. Field tear down the dryer. Inspected for anything dead in the unit. From venting to motor to element no signs of dead animal in or around the dryer. All ops. Normal.
Steven W.
DRYER - GAS WHIRLPOOL WGD8000BW0 "Found noisy, worn idler pulley, worn support rollers, blower and drum belts,door catch, door hinges worn causing door not to close.; 1 4392067 (REPAIR KIT) and 1 W10295405 (STRIKE) and 1 WP8544742 (BELT- BLOWER) and 1 WP8547157 (BELT) and 2 WP8565018 (HINGE-DOOR)s and 1 WPW10111905 (CATCH)"
Irvin F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed power placed unit in test 4. Removed compressor and sealed system parts. Installed replacement components. Vac and charge system. All ops normal. Ice production in 24 hrs. ; used 1 W10913906 (COUPLER) from stock
Alejandro C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Found the unit not cooling, replace compressor and charge refrigerant, check compressor condenser and refrigerator fan motors running normal"
Steven W.
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Unit was unplugged upon arrival. Ran diagnostics. FC evaporator iced up per maintenance. Heater is working properly. Needs control box and thermistor.Unit needs be defrosted ( unplugged ).; ordrng 1 W10902214 (THERMISTOR ) and 1 W11188039 (CONTROL BOX)
Dane K.
WASHER MAYTAG MHW8200FW Upon arrival the unit would not complete the cycles. The unit would not drain and was giving a long drain fault code. Found the drain pump motor locked up. Removed and replace drain pump and tested unit. Unit functions normal now; used 1 WPW10605427 (PUMP) from stock
Timothy J.
DISHWASHER KITCHENAID KDFE104DSS Checked for faults and ran a service test. 7-1(heater turned off) 6-4(float switch open) . In the service test the unit filled with water but the wash motor did not start. Unit needs a new wash motor.; ordrng 1 WPW10605057 (pump and motor assy)
Timothy J.
REFRIGERATOR KITCHEN AID KBSD602ESS Evaporator has an ice ball at the cap tube. Unit will need sealed system work. Evaporator cap tube needs to be checked for restriction and the unit vacuumed and recharged.; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Jim S.
WASHER WHIRLPOOL NTW4516FW3 Replaced faulty water valve
Tom R.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Found LED in FC not lighting, all other lights functional in RC. Entered diagnostics, FC Door Switch functional. Order and replace LED Module, order Control Board to have on hand for intermittent behavior, hard reboot has no change./LED Module - (W10695459)Control Board - (W11224256)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10695459 (module) and 1 W11224256 (cntrl-elec)"
Jim S.
WASHER MAYTAG MVWC465HW2 Replaced shift actuator. Unit tested ok
Tom R.
REFIRGERATOR WHIRLPOOL WRX988SIBM00 "Found unit not cooling to correct temps, visual inspection of FC Evap shows ice build up around Defrost Thermostat, entered diagnostics, unit defrost circuit closed and functional. Deiced unit, replace Defrost Thermostat.; ordrng 1 W11032800 (motor-evap)"
Jim S.
DRYER WHIRLPOOL NED4655EW1 Replaced open thermal fuse
Tom R.
WASHER MAYTAG MVWC565FW1 "Entered diagnostics, found error code F7E1. Cleared error code, ran diagnostic tests, Lid Lock good, Water Valves good, Drain good, no rotation during Agitate and Spin. Visual inspection of under carriage shows Belt worn and off, damage to Cam, no damage to Motor or Shield. Order and replace Belt and Splutch.; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)"
Jaime G.
WASHER WHIRLPOOL WTW5000DW3 Found washer working intermittent. Installed a new control board. Ran diagnostics and no more error codes stored
Jaime G.
DISHWASHER WHIRLPOOL MDB7979SHZ Found a broken rail and the adjuster
Jaime G.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Installed a new compressor and evaporator, vacuum and recharged system. Left fridge cooling normal"
Tom R.
RANGE WHIRLPOOL KFGD500ESS04 "Ran all burner functions, noted that Bake on Lower Oven uneven, allowing gas to pass without igniting, changed airflow, no change. Order and replace Burner Tube, order Ignitor to have on stand by./Burner Tube - (W11174122)Ignitor - (WP7432P143)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, PAIR WITH OTHER TICKET, 310481; ordrng 1 W11174122 (burnr-oven) and 1 WP7432P143 (IGNITER- B)"
Jaime G.
WASHER WHIRLPOOL MVWC565FW1 "Found washer not agitating although motor appeared to be running. Found a bad actuator. Had it replaced, washer ok; used 1 W10913953 (ACTUATOR) from stock"
Leon M.
FREEZER WHIRLPOOL WRF757SDHZ00 Cx states that unit is not producing ice.After running diagnostic check find that unit has a bad ice maker.Ordering ice maker and water valve im hamar ; ordrng 1 W10865826 (valve) and 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)
Jaime G.
RANGE WHIRLPOOL WFG510S0HS0 Installed the new hinge door closes ok
Andrew P.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Cx stated top drawer in freezer was rubbing , on second drawer. Found upper drawer off of track. Reattached upper drawer to track. Tested drawer and it operates properly"
Kevin M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Customer concerned with ice production. I tested temps and ice maker. All tests normal. Food freezing in RC compartment due to food loading blocking the air vent. I instructed customer on proper food storage.
Irvin F.
REFRIGERATOR KITCHENAID KFIS29PBMS00 The unit needs the compressor. The FREZER evap coils are restricted. Replacing coils and compressor. ; ordrng 1 W10168473 (compressor) and 1 W10248589 (evaporator)
Kenneth M.
RESIDENTIAL REFR WHIRLPOOL WRX735SDHZ01 Installed motor and impeller. Tested unit. Unit is now working properly. Customer approves functions.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed harness and evao motor. Tested ujit. Ujit is worjing properlt. Informed customer to leave unit unplugged for 24 hours. To allow complete defrost.
George Y.
DISHWASHER KITCHENAID KDFE104HPS0 7727974159 file number. Spoke to whirlpool tech line customer door intermently opening at times wen in use need to replace door gasket rich ordering part thanks.
Kenneth M.
DRYER WHIRLPOOL NGD4655EW2 Found unit making noise. Found a button caught in the felt. Removed button and testdd. Unit is workkng properly.
George Y.
WASHER MAYTAG MVWC565FW2 Installed parts tested still has skipping sound need to reorder gear case and actuator drive pulley ok to order parts.; ordrng 1 W10721967 and 1 W10913953 and 1 W11035751
Juan G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Loose middle drawer door handle. Tightened handle’s screws. Handle is on as it should, not loose anymore."