Near Malibu, CA 90265
Joe
Job Details:
01/21/2020
DISHWASHER KITCHENAID KDTM354DSS5
Unit is making flapping noise from sump assembly. Ordering part.; ordrng 1 W10805015 (pump&motor)
Near Santa Clarita, CA 91350
Raymond
Job Details:
01/21/2020
DISHWASHER KITCHENAID KDTE104ESS3
This is a plumbers issue not dishwasher. Did not charge cx.
Near Simi Valley, CA 93065
Danny
Job Details:
01/21/2020
MICROWAVE WHIRLPOOL WMH31017HS0
Unit is making buzzing sounds Found faulty magnetron Replaced magnetron and reinstall unit No cabinet damage Test unit with a cup of water and unit is working and heating properly
Near Bakersfield, CA 93306
Patrick
Job Details:
01/21/2020
REFRIGERATOR KITCHEN AID KBFN502EPA
Removed and replaced bin. T3st3d unit. All ops checked good
Near Malibu, CA 90265
Joe
Job Details:
01/21/2020
WASHER WHIRLPOOL LLT7144A00
Refer to notes.
Near Malibu, CA 90265
Joe
Job Details:
01/21/2020
WASHER MAYTAG MVWB765FW2
After replacing parts tested unit. Unit is functioning as designed. Job complete.
Near Los Angeles, CA 91326
Randy
Job Details:
01/21/2020
MICROWAVE KITCHENAID KEMS378SSS05
Removed and replaced appliance manager board. Tested. Still same issue unit has inverter board error code still same issue no heat. Unit might need both boards and harness, Waiting on update.
Near Glendale, CA 91214
Raymond
Job Details:
01/21/2020
WASHER MAYTAG MVWC465HW2
"Upon arrival unit buzzing when put to agitate or spin. Needs motor, capacitor, shifter and splotch.; ordrng 1 W10832724 (drive motor) and 1 W11395618 (CAPACITOR)"
Near Malibu, CA 90265
Joe
Job Details:
01/21/2020
ICEMAKER KITCHENAID KUID508HPS00
Units water valve is not dispensing water. On inspection found unit is not dispensing water due to the harness being unplugged from unit. After installing harness unit began to function as designed. Job complete.
Near Bakersfield, CA 93311
Dane
Job Details:
01/21/2020
REFRIGERATOR KITCHEN AID KFIS27CXMS5
Removed and replaced ice maker and water valve and tested unit. Unit functions normal now
Near Glendale, CA 91206
Leon
Job Details:
01/21/2020
OVEN WHIRLPOOL KODC304EWH01
Cx states gap between top oven door and oven frame After running diagnostic check find that there is a very little gap difference very minor differential between right and left side of top door.Checked door is closing properly.Checked door hinges is okCalled Trade Partner Spoke to EmmaSR # 7726890918
Near Bakersfield, CA 93312
Jim
Job Details:
01/21/2020
FREEZER WHIRLPOOL WRS325SDHZ01
Did what rick at Whirlpool requested
Near Tracy, CA 95376
William
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Found no codes in unit, ran diagnostics cycle, found heater operating as designed , instructed cx to use rinse aid, found no rinse aid in dispenser."
Near Muscoy, CA 92407
Rod
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ00
The rail that holds center btwn the crispers was broken. Not being covered by whirlpool.
Near Hanford, CA 93230
Enrique
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW8620HW2
"Inspected whirlpool front load washer . Customer concerns , unit is making squeaky noise during spin cycle . I diagnostics found no error codes . Tested it on drain/spin . Found no mechanical issues . Is the pedestal drawer making the noise ( installation ) . Crossroads appliance will go back to secure pedestal ."
Near Merced, CA 95341
Kenneth
Job Details:
01/21/2020
WASHER MAYTAG MVWC565FW2
Found only not cucking. Making a slight tapping noise at lid lock. Latch is bad. Ordering new lid lock. Rescheduled customer for saturday 1-18-20; ordrng 1 W11307244 (Lid lock)
Near Thousand Oaks, CA 91320
Aaron
Job Details:
01/21/2020
REFRIGERATOR JENN-AIR JFX2897DRP02
"Checked the unit verified total food loss in both sections , fresh food section is 48°F freezer section is at 56°F unit is not cooling correctly or at all unit is not running at this moment fresh food evaporator is frozen up test the unit in diagnostics not working needs u I main board and fresh food thermistor harness and the deli drawer board not functioning loosing programming and as a result dc circuit is failing ordered parts to correct issues ; 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 W10864260 (cntrl-elec) and 1 W10864260 (cntrl-elec) and 1 WPW10736627 (cntrl-elec)"
Near Bakersfield, CA 93314
Jim
Job Details:
01/21/2020
DRYER WHIRLPOOL WGD5000DW3
Faulty timer; ordrng 1 WPW10185992 (timer)
Near Tehachapi, CA 93561
Jim
Job Details:
01/21/2020
DRYER MAYTAG MGDB835DW4
Broken blower wheel.; ordrng 1 W11126010 (motor-drve) and 1 WP697772 (blower wheel)
Near Bakersfield, CA 93306
Patrick
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW75HEFW
Unit not hooked up when I arrived. Needs to be accessible.
Near Atascadero, CA 93422
Tom
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Installed Control Board, ran diagnostics, Damper Door operational, Ice and Water Dispense still not responding. Door Switch good, Paddles good, Auger Motor and Water Dispense functional with manual depression of Door Switch. Visual inspection of Left RC Door shows contact point with Door Switch concave, allowing Door Switch to remain open, order Left RC Door. Tech applied buffer on door to close switch till return visit./Door - (W11104477)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11104477 (dor-fip)"
Near Thousand Oaks, CA 91360
Aaron
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW85HEFC1
"Checked diagnostics F3E1 which is a faulty pressure switch , cleared codes replaced the pressure switch retested in diagnostics it gets to final spins and reached top speed for a minute then stops and codes out again f3e1 again , replaced main board retested washer passed no problems at this time"
Near Simi Valley, CA 93065
Aaron
Job Details:
01/21/2020
LAUNDRY MAYTAG MGDB765FW0
"Door seal was off , replaced tested operations ok at this time"
Near West Covina, CA 91791
Stephen
Job Details:
01/21/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
"Ran diagnostics. Ice maker is stalling, auger shaft worn.Replaced pantry adaptor ( left ). Found pantry UI, harness( part of pantry door ) shorted. Needs pantry door , ice maker, auger shaft,and UI.Unit was not defrosted. Unit must be completely defrosted for 2 days; 1 W10815669 (DOOR- PANTRY) and 1 W11294907 (ICE MAKER ) and 1 WPW10347114 (SHAFT) and 1 WPW10769076 (UI CONTROL - PANTRY)"
Near Santa Maria, CA 93455
James
Job Details:
01/21/2020
DISHWASHER KITCHENAID KDFE104HPS0
Replaced parts and tested unit. Unit now working as intended and customer approves function at this time.
Near Tulare, CA 93274
Chase
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00
Found freezer light not coming on ordering parts.; ordrng 1 W11205083 (LED MODULE) and 1 W11205083 (MODULE) and 1 W11224256 (CNTRL) and 1 W11239944 (MODULE WITH HARNESS)
Near Bakersfield, CA 93306
Patrick
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
Found the door making noise. No grease applied to hinges at all. Applied grease. No longer making noise
Near Arvin, CA 93203
Patrick
Job Details:
01/21/2020
WASHER MAYTAG MVWC465HW2
Removed and replaced control. Calibrated and ran auto test. All ops checked good
Near Templeton, CA 93465
Tom
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL KBFS25EWMS6
"Door not sealing well, gasket damaged, splitting. Installed Door Gaskets, charged Gaskets, check okay. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 91307
Andrew
Job Details:
01/21/2020
REFRIGERATOR KITCHEN AID KRSC503ESS00
7726936446 called techline and ran diagnostics. User interface is activating water dispenser when ice ice paddle is depressed. Needs user interface. ; ordrng 1 W11130211 (cntrl-elec)
Near Ceres, CA 95307
Cruz
Job Details:
01/21/2020
KITCHEN WHIRLPOOL WFG505M0BS3
"Fixed for FTC- cx claims right rear burner head will not ignite at times, I then installed new part (burner head) tested all burners and found them to be working as designed, cx ok repair."
Near Hesperia, CA 92345
Cesar
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
Found freezer door plastic is cracked allowing air leaks also fresh food evaporator is frozen over fan motor not running has power running to it rerouted for fan with harness and door ; ordrng 1 W10821330 (dor-fip ss) and 1 W11033168 (harns-wire)
Near Los Angeles, CA 90049
Isidore
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL MRT118FFFZ00
"Found sealed system issue, low or restriction in sealed system. no frost pattern, has ball of ice to capillary tube."
Near Los Angeles, CA 90049
Isidore
Job Details:
01/21/2020
DISHWASHER KITCHEN AID KDHE404DSS0
Found vent assembly WPW10469574 (70.31)leaking ; ordrng 1 WPW10469574 (vent asm 70.31)
Near Fontana, CA 92336
Kevin
Job Details:
01/21/2020
WASHER MAYTAG MVWB835DW4
"Customer concerned with soap not being rinsed off of clothes. I tested unit, all tests good. Instruct customer on soap usage and loading."
Near Los Angeles, CA 90272
Isidore
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW96HEAW0
"F5E2 not verified F1E1 ccu error, user interface WPW10446434(518.40)not working properly . Customer declined repairs at this time."
Near Rialto, CA 92376
Kevin
Job Details:
01/21/2020
WASHER/COMMERCIA WHIRLPOOL CAE2745FQ0
Customer said unit was running drain pump with no lights on. I put unit into diagnostic and found no error codes. I ran through all functions in diagnostic cycle. All tests normal. It appears that someone had put too much soap in the previous cycle and caused unit to go into suds lock. Instruct customer on soap usage and how to clear suds lock condition. All tests good.
Near Los Angeles, CA 91311
Andrew
Job Details:
01/21/2020
WASHER WHIRLPOOL MHW5630HW0
Customer stated that unit was not washing properly. And you do not spin up close and they were still wet. Removed Bellows and drain pump found drain pump clogged. Removed debris from drain pump. Instructed customer to check clothing and pockets for coins and other debris before washing also to run clean wash cycle once a month. Ran unit and unit functions normally
Near Los Angeles, CA 91311
Andrew
Job Details:
01/21/2020
OVEN WHIRLPOOL WFG320M0BS3
Customer stated that unit was shut off by itself the oven which it off the cooktop was shut off and had no power and the control would shut off. Tested unit and saw that power was shutting off to control randomly. Pulled out unit and Replace control board tested unit and unit works fine.
Near Los Angeles, CA 91307
Andrew
Job Details:
01/21/2020
DRYER WHIRLPOOL WGD5000DW3
Found faulty gas coils. Remove and replace gas coils. Tested unit and dryer heat it up and cycled on and off properly. Job complete
Near Thousand Oaks, CA 91320
Joe
Job Details:
01/21/2020
REFRIGERATOR JENN-AIR JFFCC72EFS00
Reservoir line busted. Ordering part will return as last call on Thursday.units door will not fit on right as well. Ordering hinge as well.; ordrng 1 W10816322 (hinge-door) and 1 W11024082 (reservoir) and 1 W11223833 (hing-bushg)
Near Riverside, CA 92501
Kevin
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Freezer door is rubbing when door is closed. I found that spacers on hinge are not there causing door to sit too low. Ordering door spacers. ; ordrng 2 WP487576 (washer)s and 3 WP489467 (washer)s
Near Fresno, CA 93711
Jonathan
Job Details:
01/21/2020
COOKTOP JENN-AIR JIC4536XS00
Found instructions not clear on how to use the simmer function found button that that works every thing tested working to spec
Near Clovis, CA 93611
Jonathan
Job Details:
01/21/2020
OVEN WHIRLPOOL WOS51EC7HB01
Reinstalled oven customer ok
Near Clovis, CA 93612
Jonathan
Job Details:
01/21/2020
WASHER WHIRLPOOL MVWC565FW1
Found lid lock bad also control not responding replaced tested working to spec
Near Clovis, CA 93611
Jonathan
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01
Found thermistor bad replaced tested working to spec
Near Orcutt, CA 93455
James
Job Details:
01/21/2020
WASHER MAYTAG MVWX655DW1
Found unit with non responsive control board. No power. Ordering new control board. Will return when parts arrive. ; ordrng 1 W11116592 (cntrl-elec)
Near Santa Maria, CA 93455
James
Job Details:
01/21/2020
WASHER MAYTAG MVWB980BW
Fo7nd unit with leaking water valve. Ordering new valve. Will return 1-23 to install. ; ordrng 1 W10853723 (valve)
Near Clovis, CA 93619
Jonathan
Job Details:
01/21/2020
LAUNDRY MAYTAG MVWB835DW4
Installed reg day tested working to spec
Near Perris, CA 92571
Kevin
Job Details:
01/21/2020
DISHWASHER MAYTAG MDB8959SFZ4
Upper rails separated. Customer had disassembled adjusters and adjusters broke in process. Removed and replaced rails.
Near Moreno Valley, CA 92557
Kevin
Job Details:
01/21/2020
DRYER WHIRLPOOL WGD4815EW1
Unit not heating. I tested unit and found thermal fuse was open causing no heat. Removed and replaced thermal fuse. Tested unit. All tests good. ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Moreno Valley, CA 92555
Kevin
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW5000DW3
"Customer stated the unit leaked during the first wash. I tested unit. No leaks found. Customer we said they were washing a blanket. I noticed that the spray rinse option was selected, this can cause water to bounce out onto the floor if blanket was off balance. Instruct customer on use and care. All tests good."
Near Moreno Valley, CA 92555
Kevin
Job Details:
01/21/2020
WASHER MAYTAG MVWB765FW0
Customer said unit was not finishing cycle. Tested unit. Found error code for drain issue. I put unit into drain and pump didn’t come on. I tipped unit back and found harness at pump disconnected due to harness holder had fallen off and pulled on wire. I secured and plugged harness back in. Tested unit. All tests good.
Near Moreno Valley, CA 92557
Kevin
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW95HEDW
"Unit giving error code for door lock. I tested unit and found door lock unable to unlock. Failed door lock. Removed and replaced door lock. Tested unit. All tests good. "
Near Moreno Valley, CA 92553
Kevin
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW4816FW1
Customer stated the unit was banging around and didn’t finish load. I tested unit. All tests normal. I did level legs to make unit level. Customer had washed a water proof mattress pad. I instructed customer that water proof items can’t be washed in unit as the washer can’t pull the water through the fabric and it causes the unit to go off balance.
Near Visalia, CA 93277
Chase
Job Details:
01/21/2020
DRYER WHIRLPOOL WGD5000DW2
"Needs motor and blower wheel. Cx needing appt for next Saturday, only day they will be home; ordrng 1 279827 (MOTOR) and 1 WP694089 (WHEEL)"
Near Atwater, CA 95301
Kenneth
Job Details:
01/21/2020
WASHER MAYTAG MVWB765FW2
"Found unit with overload error code. Found stuff under washer so when unit has full load it would drop down and hit things and rub on things under the washer. Replaced suspension. tested. Unit is now working properly. ; (created new UIS, deleted prior attachment to UisID 229060)"
Near Lompoc, CA 93436
James
Job Details:
01/21/2020
WASHER MAYTAG MVWC565FW1
Customer stated that unit not spinning. Ran auto and manual testing. Unit passed all testing with no problem. Ran drain and spin. Unit spins and drain working. Feet off balanced. Adjusted to eliminate vibration. Re ran tests and unit is working as intended at this time.
Near Lompoc, CA 93436
James
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Replaced solenoid as per techline instructions and tested unit. Unit dispensing normally. Found that if ice is clumped it will get stuck in dispenser and forced against grinding blades resulting in some crushed ice. Instructed customer to dump current batch of ice and create new as current ice had been out of the freezer and may refreeze into clumps.
Near Visalia, CA 93291
Chase
Job Details:
01/21/2020
REFRIGERATOR AMANA AFI2539ERM
"No parents were home, kids answered the door and were not over the age of 18. Informed we could not come in and would have to reschedule. ; schdld next appmnt for 1/21 TUE !"
Near Visalia, CA 93277
Chase
Job Details:
01/21/2020
WASHER WHIRLPOOL NTW4516FW2
Installed new valve. Tested machine. All ops now testing normal. Nothing wrong with this machine.Job complete.
Near Oxnard, CA 93035
Joe
Job Details:
01/21/2020
RANGE WHIRLPOOL WFG540H0ES1
Unit has three knobs that are bending the gas valves. Ordering three knobs.; schdld next appmnt for 1/22 WED !
Near Visalia, CA 93277
Chase
Job Details:
01/21/2020
WASHER MAYTAG MVWB835DW1
Installed new console. Unit now getting power. Calibrated. Tested unit. Unit running through all cycles with no problems. Working by design. Job complete.
Near Visalia, CA 93277
Chase
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW6620HW0
"F0e2, F0e5, found bad control board, calibrated board and problem got corrected. Unit now running through complete cycle. Unit now working by design. Job complete."
Near Oxnard, CA 93030
Joe
Job Details:
01/21/2020
WASHER MAYTAG MHWE251YG00
Unit has a ripped hose that was caused by the drain pump being pokey at the end. Ordering parts.; ordrng 1 W11366249 (HOSE) and 1 WPW10730972 (pump-water)
Near Camarillo, CA 93010
Joe
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Units harness has a problem in it causing it to take out the console control and door latch. Ordering parts.; ordrng 1 W10899398 (harns-wire) and 1 W11157079 (console) and 1 W11305297 (cntrl-elec) and 1 WPW10653840 (door latch)
Near Visalia, CA 93277
Chase
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Found bad starting device, kept clicking but would not fire up compressor. Replaced start device from truck stock. All ops now testing normal. Unit working by design. Job complete.; used 1 W11092533 (START DEVICE) from stock"
Near Visalia, CA 93291
Chase
Job Details:
01/21/2020
DRYER WHIRLPOOL WGD4815EW
"Found loose connection to ignitor. Reconnected and secured. All ops now testing normal. Cx worried about black discoloring on rear. Informed cx this is normal. Tested unit, unit passing through all cycles with no problems. Unit working by design. Job complete."
Near Visalia, CA 93291
Chase
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW5000DW2
Found loose connection to control board not allowing for unit to run complete cycle. Reconnected and secured. Calibrated. Tested. All ops now testing normal. Unit working by design. Job complete.
Near Glendale, CA 91201
John
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"7726936398 wpl tech. Replace freezer door. Ice buildup around the top section of the door and on the left side of the door, the door seems to be sealing properly. Spoke to the tech line and they suggested changing the door in the door seal.; ordrng 1 W10407216 (gasket-fip) and 1 W10821330 (dor-fip ss)"
Near Oxnard, CA 93035
Joe
Job Details:
01/21/2020
WASHER MAYTAG MVWC565FW1
Unit will not power on. On inspection found unit will not power on due to a faulty control board. After replacing control board unit began to function as designed. Job complete.
Near Los Angeles, CA 90041
John
Job Details:
01/21/2020
DISHWASHER KITCHEN AID KDTE334DSS0
"310-990-4635 complete phone number. Check number 1690. The controller was locked out, reset the main control. Clean the filter in the strainer in the sump. Gave customer instructions on cleaning the interior and added rinse agent to the dispenser. The dishwasher tested good."
Near Los Angeles, CA 90042
John
Job Details:
01/21/2020
RANGE KITCHENAID KGRS807SSS01
"The spark module is failing, given the customer an estimate that was refused. Customer will be getting a new range in time they can light the surface with the match. Collected $115 for the service charge."
Near Bakersfield, CA 93306
Dane
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Found icemaker fill tube frozen. There is a fill tube heater. Unit needs new heater and new valve.; ordrng 1 W11238340 (tube-water)
Near Burbank, CA 91506
John
Job Details:
01/21/2020
OVEN KITCHENAID KFGS530ESS2
"The customer contacting whirl pool. The oven is in excellent shape looks like it’s brand new."
Near Los Angeles, CA 91335
Andrew
Job Details:
01/21/2020
DRYER WHIRLPOOL MGDB835DW4
"Dryer makes loud screech noise randomly. Removed front panel and checked unit. Replaced idler pulley, unit still made noise. Ordering front and rear bulkhead and drum. Left rest of dryer kit at Cx home. needs new rollers installed ; ordrng 1 W10626460 (drum) and 1 W10861007 (bulkhead) and 1 W11135007 (bulkhead)"
Near Burbank, CA 91505
John
Job Details:
01/21/2020
DRYER WHIRLPOOL WGD4815EW2
"The customer had a harness to be installed, sent from whirlpool. Replace the wiring harness, the dryer tested good. No problem found after repair."
Near Bakersfield, CA 93306
Dane
Job Details:
01/21/2020
MICROWAVE WHIRLPOOL WMH32519HV
Did not have all the parts advised by tech line on previous visit to change. Reschdling
Near Bakersfield, CA 93308
Dane
Job Details:
01/21/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
Scheduling customer for the 23rd so unit can be defrosted; schdld next appmnt for 1/23 THU !
Near Santa Clarita, CA 91355
Raymond
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHW2
"Upon arrival unit not draining. Found clogged air gap. Cleared clog and tested, unit functions as designed."
Near Los Angeles, CA 91367
Andrew
Job Details:
01/21/2020
KITCHEN KITCHENAID KUDA03CTWH0
Unit had no power to display. Checked voltage at board had 0vac checked tco and it was good. Checked power at terminal and it had 120vac. Removed and replaced control. Tested unit and it functions normally
Near Bakersfield, CA 93306
Dane
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Upon arrival the unit was making noise. Found the evap. Fan motor not mounted correctly. Secured fan motor in place and tested unit. Unit functions normal now.
Near Los Angeles, CA 91326
Danny
Job Details:
01/21/2020
OVEN WHIRLPOOL AO27DGW1
JUST SOLD THE PART
Near Montebello, CA 90640
Stephen
Job Details:
01/21/2020
RANGE - GAS KITCHEN AID KGRS505XSS02
Found 3 surface valves are seized up. Needs manifold assembly; ordrng 1 WPW10204705 (MANIFOLD ASSEMBLY)
Near Bakersfield, CA 93306
Dane
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW92HEFW0
Upon arrival the unit was leaving the clothes wet at the end of the cycle. Unit was giving an off-balance load code as well as a load in the washer during the clean cycle or friction in between the two tubs code. Ran a drain span and the inner spin basket was banging around inside the outer tub and the bearing was squealing and loud with no clothes inside the unit. Unit needs spin basket assembly. Quoted customer , Customer declined repair
Near Los Angeles, CA 91307
Andrew
Job Details:
01/21/2020
WASHER WHIRLPOOL WTW4850HW1
7726936660Customer stated unit was not washing quickly and living spots on clothes. Call Robert Techline said to instruct customer to change soap and just cycles and water temperature there are no service points for this washing machine. Spots on clothes are dry detergent which is introduced outside of the unit. Instructed customer to use a deep water wash and the water in cycles. Showed customer how to load laundry correctly into unit. No fault codes on unit. Unit is functioning properly
Near Glendora, CA 91741
Stephen
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW85HEFW1
"Ran diagnostics.Had f3e1 error Found noisy pump bearings. Needs drain pump, pressure sensor.; 1 WPW10448876 (PRESSURE SENSOR ) and 1 WPW10605427 (DRAIN PUMP)"
Near La Verne, CA 91750
Stephen
Job Details:
01/21/2020
DISHWASHER KITCHEN AID KDTM404ESS3
"Ran diagnostics. Had f9e4, f5e2, f6e4, f2e1 error codes. Found door switch sticking, drain motor overheating. EST 324.78. Labor 100.00; ordrng 1 WPW10653840 (LATCH- DOOR)"
Near Bakersfield, CA 93308
Dane
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00
"Removed and replaced harness, raider motor, and control. Unit functions normal now"
Near Monterey Park, CA 91754
Francisco
Job Details:
01/21/2020
COOKTOP WHIRLPOOL WFE320M0EW2
Checked unit found right front element malfunctioning ordering parts to complete repair.; ordrng 1 W11047722 (elmnt-surf) and 1 WP3149404 (switch-inf)
Near Los Angeles, CA 91604
John
Job Details:
01/21/2020
COOKTOP WHIRLPOOL WCG55US0HS00
There is a delay when the gas comes on takes about 5 to 7 seconds for the gas to come out then ignition. Possible sticky regulator. Having the customer get the gas pressure checked before we proceed. Can someone get me a natural gas conversion kit please?; ordrng 1 W10449143 (regulator)
Near Camarillo, CA 93012
Joe
Job Details:
01/21/2020
MICROWAVE WHIRLPOOL MMV4205DH1
Used mounting screw to unit. Unit is now properly hanging and functioning. Job complete.
Near Rosemead, CA 91770
Stephen
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04
Replaced LED control. RC and FC LEDs are working properly at this time. Unit is cooling properly at this time. Complete.
Near Los Banos, CA 93635
Kenneth
Job Details:
01/21/2020
DISHWASHER WHIRLPOOL WDF540PADM2
Installed sump assem. And tested unit. Unit is now working properly. Customer approves function at this time.
Near San Bernardino, CA 92404
Tyler
Job Details:
01/21/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Customer stated that the door pops when you open and close. Found hinge cap in door has broken loose. Need to replaced door. Ordering door ; 1 13107855SQ (dor-fip ss) and 1 W11223753 (nameplate)
Near Covina, CA 91724
Stephen
Job Details:
01/21/2020
WASHER MAYTAG MHW5500FC1
"Ran diagnostics. Had f3e1, f5e2 error codes. Found pressure sensor sticking. Replaced pressure sensor, cleaned air trap. Ran quick test cycle. Fills, washes, drains, rinses, and spins properly. Advised customer to use less detergent. Complete."
Near Los Banos, CA 93635
Kenneth
Job Details:
01/21/2020
WASHER MAYTAG MVWC565FW1
"Found unit not advancing due to bad lid lock. Lid lock will lock but doesn't physically lock. Just keeps clicking. Replaced lid latch. Tested unit. Unit is now working properly. ; (created new UIS, deleted prior attachment to UisID 229142)"
Near East Los Angeles, CA 90022
Francisco
Job Details:
01/21/2020
RANGE - ELECTRIC WHIRLPOOL WFG505M0BS
Arrived on site ,cx informed me she canceled
Near Los Banos, CA 93635
Kenneth
Job Details:
01/21/2020
WASHER MAYTAG MVWX655DW2
Hot water to cold. Cold to hot. Causing wash problems. And fill issues. Installed hoses properly. Hot to hot. And cold to cold. And stated unit. Unit is now working properly.
Near Los Angeles, CA 91040
Raymond
Job Details:
01/21/2020
WASHER WHIRLPOOL WFW6620HC0
Upon arrival cx states unit leaks water. Tested and could not find a leak but found water in vent tube. Per SP ordering deflector.; ordrng 1 W11036940 (DEFLECTOR)