Near Montebello, CA 90640
Juan
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW7500GW2
Water valves are not working 100 percent. Water valves assy. needs to be replaced.; ordrng 1 W11130239 (housing)
Near Exeter, CA 93221
Michael
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Removed and replaced left side door LW11038917Request 2X labor for door replacementRebooted u it and now have water flow from dispenserAdvised cx wait 24 hours for operating temps and ice production job complete
Near Porterville, CA 93257
Michael
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW8040DW0
Installed new wash plate W10775188Wash plate is now tight ran unit through auto service test and passed all cycles as designed.Gear case was not needed. All ops are normal job complete
Near Fresno, CA 93702
Jonathan
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Installed ICEMAKER after testing found wires broken on door needs door; ordrng 1 LW11038917 (dor-fip)
Near Porterville, CA 93257
Michael
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW72HEDW0
Cx states u it will stop and take up to an hour to unlock the washer door. Unit was mid wash cycle on arrivalTech requested cx show tech how much liquid soap she uses and cx poured an entire cup of detergent. Advised cx to use #1-#2 on soap as she is using way too much soap.Cx is also washing bath room mats which will clog the drain pump with rubber pellets breaking free during wash cycleF3E1- water level system errorF8E3-overflow condition F5E2-door lock errorFound bellow is filled with hair and debris and has not been maintained by cx at all. Cleared faults and ran auto service testDoor locks as designed. Fills and tumbles as designed.No hot water line is hooked up to the unit took quick pic Took quick pic of improper drain hose.
Near Castaic, CA 91384
Joe
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL KDTE334GPSO
Sr 7727445481 customer was worried unit was not drying. Contacted techline and techline informed me that this is normal. Instructed customer on correct loading and washing instructions. Job complete.
Near Los Angeles, CA 91342
Joe
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW72HEDW
Unity needed a pressure switch Wpw10448876 due to a overfill error code. Replaced part. Job complete.
Near Paso Robles, CA 93446
Tom
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW5000DW3
"Installed Control Board and Actuator, ran diagnostic tests, check okay. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Paso Robles, CA 93446
Tom
Job Details:
03/25/2020
FREEZER WHIRLPOOL WRX735SDBM00
"Installed Gasket, IM, and Evap Motor, ran diagnostics, check okay. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 91423
Randy
Job Details:
03/25/2020
DRYER WHIRLPOOL WHD5090GW0
Found all ops normal. Unit working as designed. 113 max temp on dry pump. unit working as designed. Called techline and documented. Updated sr SR#7727266600 Robert.
Near Los Angeles, CA 91436
Randy
Job Details:
03/25/2020
DRYER WHIRLPOOL LGB6300PW0
Replaced fuses now heats up. Replaced wheels and pulley but makes loud knocking still informed basket is mis shaped due to being rolling around unbalanced for some time would need basket cx declined. .
Near Modesto, CA 95350
Cruz
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW5000DW3
"File # 7727445133 Chris from whirlpool tech line said to exchange the motor and cntrl elec if unit is knocking during spin cycle and if unit is shaking to fast, checked unit for codes found none, cx has a recording of noise and is going to send it to ars website, cx claim unit is shaking to fast. Ordering parts per whirlpool pool, send cx this work order via email please thanks. ; ordrng 1 W10890624 (motor-drve) and 1 W11417466 (CNTRL ELEC)"
Near Palmdale, CA 93552
Jonathan
Job Details:
03/25/2020
DRYER WHIRLPOOL WGD8500DC0
Found error code f6 e3 need new ui and control board.; ordrng 1 W11116871 (console) and 1 WPW10739350 (cntrl-elec)
Near Los Angeles, CA 91040
Leon
Job Details:
03/25/2020
DRYER WHIRLPOOL LHE6900W0
Cx concern that unit is not working properly After running diagnostic check find issue ...
Near Palmdale, CA 93550
Jonathan
Job Details:
03/25/2020
OVEN WHIRLPOOL WFG505M0BB0
Part came in dam. Needs no reorder part.; ordrng 1 W10918546 (igntr-oven)
Near Moreno Valley, CA 92557
Rod
Job Details:
03/25/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ03
Returned to replace defective components and test op normal returned those parts that were requested. There was only 1ea.As designed op returned.
Near Los Angeles, CA 91352
Leon
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW4850HW1
Cx states that unit is not working properly.After running diagnostic check find coins in water pump.Unclogged drain pump.Unit working properly as designed.
Near Palmdale, CA 93550
Jonathan
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Service pointer #w11033419d needs new control board. S15330 extra labor. Service pointer w11376817a. File number 7727447083; ordrng 1 W10687090 (cntrl-elec)
Near Rosamond, CA 93560
Jonathan
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM
Found defective icemaker; schdld next appmnt for 4/2 THU !
Near Calimesa, CA 92320
Rod
Job Details:
03/25/2020
RANGE WHIRLPOOL WFG320M0BS3
door was stolen before moving in and to call for replacement by whirlpoolConsumer will reach out to builder for them to arrange for new door install.......parts do not come as an assembly.Whirlpool warranty is not responsible for stolen components Ref# 7727373463. Per Anna at trade partners was contacted to explain that stolen components are not covered
Near Los Angeles, CA 91042
Leon
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01
Cx concern that unit is not working properly.After running diagnostic check find that some of the shelf glasses in fresh food section are broken and also pan meat; ordrng 1 W11046495 (pan-meat) and 2 W11188040 (shelf-glas)s
Near Santa Maria, CA 93455
James
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW8500DC5
Found unit with overload error codes due evidence of oversoaping. Recalibrated unit and auto test. Advised customer to clean unit with afresh tablet to remove buildup. Unit working as intended at this time
Near Los Angeles, CA 91352
Leon
Job Details:
03/25/2020
RESIDENTIAL REFR WHIRLPOOL WRF560SEHV00
Cx states that freezer door handle is scratched Ordering freezer door handle ; ordrng 1 W11199711 (handle)
Near Winton, CA 95388
Cruz
Job Details:
03/25/2020
RANGE WHIRLPOOL AGR5330BAS3
"Fixed- installed new part (panel right side) found no dents, no scratches, unit is not connected to gas"
Near Ceres, CA 95307
Cruz
Job Details:
03/25/2020
DRYER WHIRLPOOL WED4850HW0
"Fixed for fcc- cx clamins unit will not turn off when they open the door, found door switch to be broken causing unit to keep running, I then installed new part (switch door) unit stops when you open the door, unit is heating fine as well, cx ok repair, send cx a survey please thanks."
Near Burbank, CA 91505
Leon
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00
Cx states that unit is not working and food gets freezing in fresh food section Temperature is not matching on UI; ordrng 1 W10280385 (thermistor) and 1 W11130216 (cntrl-elec) and 1 W11164593 (diffuser)
Near Moorpark, CA 93021
Aaron
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW4816FW1
"Tested operations , unit spins out just fine , calibrated the unit , checked the fault codes found F0E2 suds code f9 E 1 code long drain , unit drains out just fine more than likely from too much soap suds the unit is taking a lot longer to wash and lotta times it’s not spinning out advise customer to use a clean washer cycle monthly with the fresh tablets customer has never done that before so there’s probably a build up from two years of not doing the clean washer cycle advise them to use way less soap go to pods if at all possible one pod one wash customer instructed this time
Near Yucaipa, CA 92399
Rod
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF989SDAE00
Freezer and refrigerator not cooling properlyConfirmed Low voltage issues faded display segments and diagnostics revealed warm thermistorsOld style non anodized aluminum evaporator in ffd compartment leaking.Compressors are replaced whenever a low side leak has occurred. Ordering evaporator/cover assembly and compressor and electronic control components due to low voltage issues causing segment fade in both user interfaces.; 1 W10276644 (compressor) and 1 W10469927 (housing) and 1 W10581605 (cntrl-elec) and 1 W10861425 (cntrl-elec) and 1 WPW10143759 (dryer) and 1 WPW10453401 (elect control board) and 1 WPW10732686 (cover)
Near Oxnard, CA 93035
Joe
Job Details:
03/25/2020
DRYER WHIRLPOOL WGD4950HW0
Units gas valve is not opening. Ordering gas valve.; ordrng 1 W10823508 (burner-gas)
Near Oxnard, CA 93035
Joe
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW4816FW2
Units GEARCASE is squeaking really bad due to water overflowing and wearing it out. Unit also needs a new control because pressure switch needs to be replaced which is built into control.; ordrng 1 W11255272 (gearcase)
Near Barstow, CA 92311
Darren
Job Details:
03/25/2020
WASHER WHIRLPOOL MVWC465HW2
"Replaced control and recalibrated washer, checks out okay."
Near Ceres, CA 95307
Cruz
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Need more work - found error code f7e1 faulty motor, unit not going into wash cycle, fills with water only. Ordering part for unit. ; ordrng 1 W11025157 (pump&motor)"
Near Clovis, CA 93611
Timothy
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Installed the ice door. Noted the door fits better than the old one but it is not a perfect fit. Customer to monitor the unit and report if needed. If this does not correct the issue WPTS will need to be contacted about other resolutions.
Near Simi Valley, CA 93063
Aaron
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW6620HC
Unit is leaking out the dispenser drawer ordered new drawer and cold water valve ; ordrng 1 W11316256 (valve) and 1 W11318755 (drawer)
Near Modesto, CA 95355
Lance
Job Details:
03/25/2020
OVEN WHIRLPOOL WOD51EC0HS01
"Fixed- replaced both blowers top and bottom., ran and tested, unit now fully operational and heating ok."
Near Simi Valley, CA 93065
Aaron
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Checked unit the freezer light and light in the fresh food section are affected ordered parts ; ordrng 4 W11205083 (module)s
Near Modesto, CA 95350
Lance
Job Details:
03/25/2020
OVEN WHIRLPOOL WOD77EC0HV00
"Fixed- replaced lower blower oven per tech line , unit now fully and heating."
Near Phelan, CA 92371
Cesar
Job Details:
03/25/2020
RANGE WHIRLPOOL WEG750H0HW0
New panel is damaged reordering ; ordrng 1 W10330046 (panel-drwr)
Near Bakersfield, CA 93301
Dane
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF560SEHV00
Removed and replaced fresh food door and name badge and tested unit. Unit functions normal now
Near Fresno, CA 93720
Timothy
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF540CWHW00
The relay overload just clicks when the compressor is to start. The compressor is hot. Unit needs a new compressor and dryer. Unit needs sealed system work BOOK AS at least A 3 CALL WEIGHT. ; rqstng P&A on 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near Fresno, CA 93722
Timothy
Job Details:
03/25/2020
DRYER WHIRLPOOL WED7500GC0
"Catch did not help unit needs a new door assembly.; rqstng P&A on 1 W11126813 (door) and 1 W11236403 (door) and 1 W11371722 (RH HINGE), ordrng 1 W11376139 (HINGE)"
Near Bakersfield, CA 93313
Dane
Job Details:
03/25/2020
DRYER ELECTRIC WHIRLPOOL WTW5000DW0
Upon arrival the unit was full of water and would not operate. Found drain pump failed. Removed and replaced drain pump and tested unit. Unit functions normal now; used 1 WPW10581874 (PUMP) from stock
Near Los Angeles, CA 91356
Randy
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW8620HC1
product takes a long time to wash. Nothing I can do to change the time of wash on product.estimated based on cycle and clothes Cx puts in. Time is estimated. Referred to whirlpool nothing’s wrong with the product. Cx okayed. Hoses are correctly installed. Job complete. SR#7727428023.
Near West Covina, CA 91790
Stephen
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW5620HW0
"Ran diagnostics. Had f0e5 error code. Cleared error code. Found RR damper( shock ) came off tub. Reinstalled damper into tub. Ran quick test cycle. Fills, washes, drains,rinses, dispenses, and spins properly at this time. Instructed customer on unbalanced loads, to have standpipe lengthened to height of washer top. Complete."
Near Modesto, CA 95355
Lance
Job Details:
03/25/2020
RANGE WHIRLPOOL WFE525S0JS0
Needs work- found drawer and panel deformed causing not to close properly. Need to re route with parts; ordrng 1 W10813962 (drawr-util) and 1 WPW10330070 (panel-drwr)
Near Pasadena, CA 91104
Francisco
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Removed and replaced damper control,valve,and thermistor. Unit now checks ok"
Near Bakersfield, CA 93306
Dane
Job Details:
03/25/2020
WASHER WHIRLPOOL n/a
Customer declined further service.
Near Los Angeles, CA 90027
Leon
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDF520PADW7
Replaced control board.Unit still not working.Cx states that they smell like burn wires.After running diagnostic check find that sump motor is not running.Called Whirlpool Tech Line Support Spoke to Andrew Explained the situation S.R.#7727449431Ordering sump motor assembly Tenants were very rude and aggressive please send other tech ; ordrng 1 W11025157 (pump&motor)
Near Pasadena, CA 91107
Francisco
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01
Cx stated he experienced frost build up on ffc evaporator. Removed frost on evaporator and re seated drain pan properly as advised by tech line. Asked cx to monitor unit and report any issues also referred him to wpl cx service for further concerns.Wpl tech line Sr7727448350
Near Los Angeles, CA 91356
Randy
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02
found ice cream and fished thawed inside freezer. Some how just stopped freezing found now freezing. Must be an issue w Cx control box. Call is like last house in tarzana.; ordrng 1 W11353813 (CONTROL BOX)
Near Monrovia, CA 91016
Francisco
Job Details:
03/25/2020
RANGE WHIRLPOOL WFG320M0BS3
"Checked unit found lower panel not installed properly. Dissembled and installed panel right, unit now checks ok"
Near San Gabriel, CA 91775
Francisco
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Defrosted unit with steam gun. Removed and replaced cntrl,evap fan motor,and ui. Tested ops unit now checks ok"
Near Victorville, CA 92394
Darren
Job Details:
03/25/2020
RANGE WHIRLPOOL WFG525S0HV1
"Replaced cracked knobs, checks out okay."
Near Los Angeles, CA 91326
Raymond
Job Details:
03/25/2020
FREEZER WHIRLPOOL KBSD608ESS01
"Upon arrival lower hinge for freezer right side not secure, screw backed out. Secured and tested, unit functions as designed."
Near Burbank, CA 91502
John
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04
The refrigerator and freezer door we’re not ceiling on the hinge side. Apparently the customer reversed the doors. How do you adjust the door gasket so the door seal properly. The refrigerator tested good.
Near San Luis Obispo, CA 93401
Andrew
Job Details:
03/25/2020
DRYER - GAS WHIRLPOOL WGD8620HC1
Removed and replaced dryer drum. Tested unit and it functions normally and no loud or unusual noise.
Near Bakersfield, CA 93309
Jim
Job Details:
03/25/2020
OVEN WHIRLPOOL KODE507ESS03
F6E6 communication error. Lower oven sensor shows 32 degrees; ordrng 2 W10801665 (cntrl-elec)s and 1 W10859573 (sensor) and 1 W11093251 (panl-cntrl)
Near Paso Robles, CA 93446
Alejandro
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
"Found the unit not cooling, evaporator is different part ,order correct part (evaporator WP2188823); ordrng 1 WP2188823 (evaporator)"
Near Santa Clarita, CA 91321
Raymond
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS01
"Installed extension and spacer, shim and door hinge are wrong, ; ordrng 1 W10854523 (hinge-door) and 1 W11171640 (shim-hinge)"
Near Los Angeles, CA 91604
John
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW97HEDC0
Severe mold inside the dispenser assembly. Ordering parts.; schdld next appmnt for 3/26 THU !
Near Bakersfield, CA 93312
Erick
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW6620HC0
Unit is not powering on due bad connector and control. Removed and repaired connector and secured all pin to main harness. Unit is now powering on. Reprogram console to factory settings. Job complete
Near Ceres, CA 95307
Cruz
Job Details:
03/25/2020
RESIDENTIAL REFR WHIRLPOOL WRT311FZDW00
"Fixed - installed new parts ( cntrl elec, motor evap, wire harness) set temp to recommend setting, no leaks, found gasket, doors, fans, lights all working as designed, cx ok repair."
Near Modesto, CA 95358
Lance
Job Details:
03/25/2020
WASHER WHIRLPOOL MVWC555DW1
"Needs work- found faulty gear case leaking oil fluid onto shifter causing abnormal operation . Gearcase making abnormal noise during spin operation. Possibly gears.Advised customer needs gearcase and shifter for repair. Customer declines any further service, and decides to get a new unit."
Near Grover Beach, CA 93433
Andrew
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL 36551
Customer stated that unit was not cooling. Inspected unit and found unit completely warm. Checked thermostat OK check compressor and start the price OK. Checked defrost timer turned it in it would not come on jiggle defrost timer in fired Up and then shut back off. It has bad defrost timer for rent defrost timer; ordrng 1 R0131577 (timer-def)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS01
Customer was concerned of too much Ice Production. I checked the unit and I found the Shut-Off arm out of the switch. Adjusted the Shut-Off arm. Tested ok.
Near Merced, CA 95340
Kenneth
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Made last repair and lights shorted out. No freezer lights or top lights. Ordering modules. Did not reschedule due to part availability ; ordrng 1 W11205083 (Module) and 1 W11239944 (Module)"
Near Merced, CA 95340
Lance
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
"Fixed-found icemaker shut off arm was out of place causing abnormal ice production. Fixed/adjusted icemaker shut off arm, and checked ok. Please allow 24hrs for ice production to resume, and should not over produce ice anymore."
Near Visalia, CA 93292
Frank
Job Details:
03/25/2020
OVEN WHIRLPOOL WFG505M0BS
Customer stated that the last company came out And replaced the control board and panel and thermostat And they found melted wires and said it’s un repairable and leftAir Technology been out there 4 timesPerforming diagnostics Found main harness wire shorted and metal exposing connected too control board Not igniting ovenI am requesting theses additional parts due too Lack of cleaning (Omg) Grease build up and Corrosion On burner heads whole entire oven and I can’t remove burner heads due too build up Of some type of something I don’t want to snap off the head of screwsRequesting 5 burner headsScrews to the burner headsOrifice X5IgniterMain HarnessScrews to burners ; rqstng P&A on 1 75Make:WPLPartNumber:WPW10170508 (75 Make: WPL Part Number: WPW10170508) and 1 W10544364 (harns-wire) and 1 W10918546 (igntr-oven) and 1 WPW10170506 (spud-orfce) and 1 WPW10170507 (orifice) and 1 WPW10347414 (spud-orfce) and 1 WPW10515453 (burnr-head) and 1 WPW10515454 (burnr-head)
Near Los Angeles, CA 91405
John
Job Details:
03/25/2020
FREEZER WHIRLPOOL WRF757SDEM01
The evaporator drain inside the refrigerator section was plugged up. Defrosted and cleaned out the drain. Installed the adapter module. The refrigerator tested good.
Near Upland, CA 91784
Jaime
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW9620HBK0
Installed the new water valves and washer worked ok
Near Alhambra, CA 91803
Francisco
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Checked unit found plastic blocking damper. Dissembled unit and removed plastic bag. Removed and replaced damper because it was making noise. Unit now checks ok.
Near Thousand Oaks, CA 91360
Aaron
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
re-order the part ; ordrng 1 W11192369 (console)
Near Fontana, CA 92336
Jaime
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW5000DW1
Installed the new pump and belt washer checked ok
Near West Covina, CA 91790
Juan
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW75HEFW0
"F9e1 Long drain error. Pump and filter free of debris. Replaced drain pump, checked ops. unit is draining fine."
Near Highland, CA 92346
Rod
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW5000DW0
Resched for next day was never pulled from job list after tech told it was resched’d; schdld next appmnt for 3/25 WED 8-10
Near Santa Maria, CA 93458
James
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDT730PAHV0
Found unit with upper rack falling down due to broken adjuster. Replaced with new adjusters and unit now working as intended.
Near Highland, CA 92346
Rod
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRT148FZDW01
See pix. Needs electronic controls replaced and also both thermistors. Controlling components seem to not sustain normal settings to maintain normal temperature parameters.; ordrng 1 W10838965 (thermistor) and 1 W11085365 (cntrl-elec) and 1 WPW10383615 (thermistor)
Near Santa Maria, CA 93455
James
Job Details:
03/25/2020
OVEN WHIRLPOOL WOC54EC7HS
Found unit with non responsive control panel. Ordering new panel. Will return when parts arrive. ; ordrng 1 W11367329 (CONSOLE)
Near Manteca, CA 95337
William
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW5000DW1
"F0E5, unable to run self diagnostics, found basket & hub stripped and wobbling, ordered basket, washplate, & controller; ordrng 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11116590 (cntrl-elec)"
Near Templeton, CA 93465
Tom
Job Details:
03/25/2020
DRYER WHIRLPOOL WET4124HW0
"Ran unit, small amount of heat at Exhaust, customer states that a few loads were completed successfully. Tech did not receive parts, will reorder. Order Inlet Thermostat, Heating Element, and Control Board./Element - (WP3403591)Inlet Thermostat - (WP3404153)Control Board - (WPW10476828); ordrng 1 WP3403591 (element) and 1 WP3404153 (thrmst-fix) and 1 WPW10476828 (cntrl-elec)"
Near Palmdale, CA 93551
Jonathan
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS325FDAMO2
Found defective drain tube. Fixed drain tube. Tested unit and is working properly
Near Rancho Cucamonga, CA 91701
Jaime
Job Details:
03/25/2020
DRYER WHIRLPOOL MGDB765FW0
"Ran diagnostics, cleared failure codes. Ran user interface test passed. Operating as designed.."
Near Monterey Park, CA 91754
Francisco
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
RS for Wednesday as I need to speak to tech line. Schedule am.
Near Hanford, CA 93230
Enrique
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00
"Installed UI , in diagnostics ran test #44 . Ice maker didn’t complete cycle . I called techline , spoke with Bruce Sr #7727333592 . Found blue & white wires underneath the door broken . Need new freezer door . ; ordrng 1 LW11038915 (dor-fip)"
Near Merced, CA 95348
Kenneth
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW8540BW0
Found unit with super bouncy susiebduon causing off b as lance load. Ordering new suspension. ; ordrng 1 W10440786 (Suspension)
Near Hanford, CA 93230
Enrique
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW560CHW0
"Front load washer received with broken dispenser assembly , valve and hose . ; ordrng 1 W11316255 (valve) and 1 W11316257 (hose) and 1 W11318755 (drawer)"
Near Modesto, CA 95350
Lance
Job Details:
03/25/2020
OVEN WHIRLPOOL WOD77EC0HV00
"Needs work- found control panel display flickering and not displaying properly, unit is still functional but display is flickering .we will need to re route with new display board for repair. ; ordrng 1 W11428579 (OVERLAY BLACK STAINLESS)"
Near Arroyo Grande, CA 93420
Andrew
Job Details:
03/24/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Customer stated unit was making a loud buzzing noise. Check unit and found that the icemaker was on but there was no water going to icemaker. This was causing the water valve to buzz. Customer stated they have no water to fridge. Turn the icemaker off advise customer if he hears noise again to check bail arm on icemaker into turn it off.
Near San Luis Obispo, CA 93401
Andrew
Job Details:
03/24/2020
MICROWAVE WHIRLPOOL WML55011HW2
Removed and replaced microwave door. Inspected door and no dents chips scratches or otherwise. Customer at the door and the door was fine and in good shape. Door opens and closes fine
Near Burbank, CA 91502
Leon
Job Details:
03/24/2020
WASHER WHIRLPOOL WTW4816FW2
Replaced all selected parts After running diagnostic check unit working properly as designed
Near Arroyo Grande, CA 93420
Andrew
Job Details:
03/24/2020
OVEN WHIRLPOOL WOC75EC7HS03
Cx rescheduled and is under quarantine.
Near Los Angeles, CA 91607
Leon
Job Details:
03/24/2020
REFRIGERATOR WHIRLPOOL JS42SEDUDW12
Cx states that unit is not working properly.After running diagnostic check find that water tube is leaking from inside freezer door.To fix this issue we need to replace freezer door.
Near Arroyo Grande, CA 93420
Andrew
Job Details:
03/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Found ice maker leaking and causing ice block in ice container. Which caused ice container to crack. Ordering ice maker and ice container ; ordrng 1 WPW10300022 (icemaker) and 1 WPW10670845 (container)
Near San Luis Obispo, CA 93405
Andrew
Job Details:
03/24/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Customers upper rack adjuster will was broken and kept falling off. Installed rack adjuster kit to upper rack. Customer also stated the dispenser door would not stay shut in your clip on door is broken. Ordering dispenser assembly; ordrng 1 W10861000 (detergent dispenser)
Near Tracy, CA 95376
William
Job Details:
03/24/2020
DRYER AMANA NGD4655EW2
"Ran dryer cycle, found no heating problem with dryer, tightened & checked connections found no gas leaks, no, instructed cx of dryer ducting in home plugged. See pics."
Near Los Angeles, CA 90042
Leon
Job Details:
03/24/2020
OVEN WHIRLPOOL WFG525S0HS0
Cx states that unit is not working properly After running diagnostic check find that oven door is locked Ordering door latch ; ordrng 2 3196560 (screw)s and 1 W10078370 (rod-latch) and 1 WP9761013 (latch-door) and 1 WPW10107820 (latch-door)
Near Burbank, CA 91501
Leon
Job Details:
03/24/2020
COMPACTOR KITCHENAID KTTS505ESS
Cx states that unit is not working properly.After running diagnostic check find that trash can door is locked and won’t open.Called Whirlpool Tech Line Support.Spoke to Andrew Explained the situation and get suggested to order switch S.R. # 7727436331Need Rich for next visit ; ordrng 1 9871829 (switch draw tilt blk) and 1 9871973 (switch-off) and 1 WP9871971 (switch-off) and 1 WPW10242556 (switch-off)
Near Visalia, CA 93292
Frank
Job Details:
03/24/2020
WASHER MAYTAG MHW8630HW1
Customer stated that his WiFi isn’t connecting And Maytag sent him a WiFi connector,Part installedCustomer is testing outHis network isn’t working Job completed
Near Burbank, CA 91501
Leon
Job Details:
03/24/2020
WASHER MAYTAG WTW8500DC5
Cx states that unit is not working properly.After running diagnostic check no error codes found.Cx states that white residue on clothes at the end of cycle.Technical Service Pointer # W11042572Cx states that clothes stays wet.; ordrng 1 W10915703 (water pump) and 1 W11096284 (housing) and 1 W11111464 (cntrl-elec)
Near Tulare, CA 93274
Enrique
Job Details:
03/24/2020
DRYER WHIRLPOOL WGD4815EW2
Inspected whirlpool dryer ( not heating ) . Found broken igniter and faulty coil-valve . Installed both parts . All functions tested normal .