We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Camarillo, California 93012
Sean W
Job Details:
11/20/2025
"In warranty, cx complaint is that u it is only working on normal cycle, washer successfully complete all phases of cycles in test mode, but doesnt in regular use, washer needs new control board.replaced bad control board,washer now working properly in all cycles."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Hanford, California 93230
Tom S
Job Details:
11/20/2025
"UNDER WARRANTY- CX stated, UNIT IS NOT STARTING BUT HAS A POWER. Found the harness connector to motor/pump had came undone, not making connection, reconnected, tested, unit is working as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Fresno, California 93726
Timothy
Job Details:
11/20/2025
Customer states the unit bounces around. Unit dispatched under warranty .Found the unit has a bad suspension. Replaced suspension and tested
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AFA
Near Thousand Oaks, California 91320
Ron
Job Details:
11/20/2025
Unit in warranty Cx stated that when replaced filter water goes everywhere when trying to dispense water Found dispenser water line came undone causeing water go everywhere out of dispenser secured water line back to bracket and hole in schute tested unit unit worcking property
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Mountain Mesa, California 93240
Brandon
Job Details:
11/20/2025
Manufacturer warranty. Cx states unit is not heating. Traced issue to a bad thermostat. Replaced with preID cutoff tml and retested. Ignition is working again.
We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BFB
Near Fresno, California 93722
Timothy
Job Details:
11/20/2025
Customer states the menu button does not work on the UI.SALES FULFILLMENT - COVERS SERVICE FEE + P&LPulled unit away from the wall. Unplugged unit and turned off gas. Removed the back panel to disconnect the gas line and electrical connection. Removed ENTIRE cook top and placed it upside down on a rug. Removed and replaced the UI. Tested the UI and did all that previous stuff in reverse. Tested for gas odor and checked cooktop operation. Unit operating as designed.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Ripon, California 95366
William
Job Details:
11/20/2025
"Found broken strike, replaced broken strike, ran self diagnostic cycle, unit operating as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Bakersfield, California 93306
James
Job Details:
11/20/2025
Cx stated unit not draining . Warranty. Found pin out on connection to drain pump. Reseated pin and reset conmection. Tested unit and unit is now working as intended.
We serviced a
MAYTAG WASHER
Model MVW5035MW2
Near Moreno Valley, California 92557
Kevin
Job Details:
11/20/2025
Unit is in warranty. Customer stated that the unit will not spin and leaked water. I tested unit and found that the actuator arm was stuck caused by a piece of shipping material that didnt come out when installed. I removed actuator and fixed. I tested and found that the plumbing is backing up as well. Customer to address drain.
We serviced a
GENERAL ELECTRIC TRASH COMPACTOR
Model UCG1520NSS
Near Bakersfield, California 93311
Aaron
Job Details:
11/20/2025
"Cod second unit , complaint unit doesnt stop after its on its way up and thumps , found the foot pedal too tight , loosed ever so slightly and peddle drops after actuation the start switch in, operations ok now at this time paid office $72.50"
We serviced a
BOSCH DISHWASHER
Model SHE3AEM5N/35
Near Los Angeles, California 90042
Tom C
Job Details:
11/20/2025
"Customer complaint of unit not responding/starting.Upon arrival found unit having difficulty closing, then found unit would begin a cycle no issues, when door is held shut. No obstruction within unit, found door latch not properly engaging.Replaced latch, tested unit, passed.Unit functioning as designed at time of departure.No cost to customer, work done under manufacture warranty."
We serviced a
BOSCH DISHWASHER
Model SHE3AEM5N/38
Near Shaver Lake, California 93664
David
Job Details:
11/20/2025
Unit is in warranty confirmed CX complaint of unit not having power found loose connection at control board secured connection at co trol board tested unit unit has power unit is working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Bakersfield, California 93312
Aaron
Job Details:
11/20/2025
"No warranty. Cx states unit beeps continuously , customer uses clean dishwasher cycling, cause a lot of soapsuds and leaked into the drip tray in the front and coated out as an F code F8E4 , cleared drip tray and code , tested , cleared the subsides that are in the machine out tested again. Unit is working as designed out at this time collected $40 labor charge.customer paid in full"
We serviced a
WHIRLPOOL MW/OVEN COMBO
Model WOEC5030LZ01
Near Manteca, California 95337
William
Job Details:
11/19/2025
"No codes, in warranty, cx states door not closing properly, found seal raised in inner door panel, see pics, door sent was used, see pics, reordered inner MW door linner for unit.; ordrng 1 W11684570 (Inner door liner)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Manteca, California 95336
William
Job Details:
11/19/2025
"F6E2, F6E0, in warranty, ran self diagnostic cycle, ordered divinity sensor, and ACU board for unit ; ordrng 1 WPW10705575 (Turbidity sensor) and 1 W10479763 (ACU brd)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Tulare, California 93274
Tom S
Job Details:
11/19/2025
"UNDER WARRANTY- CX stated, WASHER not starting Not Starting Washer Has Power.Drain line has cracks, leaking water out as it fills. Lower harness has broken wires. Both have to be replaced. ; ordrng 1 W11643701 (HARNS-WIRE) and 1 W11203364 (Drain hose) and 1 W10280024 (U-bend)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VWC
Near Modesto, California 95350
Timothy G
Job Details:
11/19/2025
Warranty. Cx complaint of not freezing. Inspection found evaporator is frozen coming from cabinet. Unit will need new compressor and evaporator. Ordering all parts to repair. Extra time is needed to do this extensive repair. Schedule a follow up when available parts and time. ; ordrng 1 5304538118 (Compressor) and 1 5304529495 (Evaporator)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Salida, California 95368
Timothy G
Job Details:
11/19/2025
Warranty. Cx complaint of thumping after drum replacement. I replaced rollers and drum is defective out of round. Also plastic bearing is scraping. Ordered front panel due to it is warping while running. Schedule follow up when all parts available. ; ordrng 1 W10806345 (Front panel) and 1 279441 (Nearing drum)
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRS315SNHM06
Near Glendale, California 91203
Tom C
Job Details:
11/19/2025
"Customer complaint of unit frosting over and not cooling properly.Repair element and harness installed, along with new thermistor. Unit functioning as designed at time of departure.No cost to customer, unit under extended warranty.; O-emld tckt"
We serviced a
FRIGIDAIRE RANGE - GAS
Model FGF366CCB
Near Pasadena, California 91101
Tom C
Job Details:
11/19/2025
"Customer complaint of bake not working.Upon arrival exposed the bake manifold, tested bake, found voltage, but no glow from igniter. Found connection issue at igniter plug, addressed the issue, and tested unit.Unit functioning as designed at time of departure.No further cost to customer, customer has paid a third party for the repair.; O-emld tckt"
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L01
Near Calabasas, California 91302
Sean W
Job Details:
11/19/2025
"In warranty, cx complaint is that condenser and center mullion getting hot, ice maker not making ice, and water valve making loud irregular noise, replaced main control board, dual water valve and ice maker, fresh food cabinet cooling to 37 degrees,freezer at 1 degree, water valve no longer making irregular noise and fridge working as designed, but Cx claims that compressor is loud at night, calling techline document issue.; schdld next appmnt for 11/20 THU !, O-SMS tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959KZ3
Near Yucaipa, California 92399
Rod
Job Details:
11/19/2025
Pried parts ; ordrng 1 W11497943 (Pump)
We serviced a
MAYTAG WASHER
Model MVWB835DC5
Near Colton, California 92324
Robert U.
Job Details:
11/19/2025
The unit is under extended warranty so no changes for the service. The customer complaint is the unit shaking while spinning. Found the basket that was just replaced by me in September has failed. The balance ring that is supposed to retain water inside for balancing is almost empty. As a result the suspension rods are also worn. Will need to replace the basket again and the valve. The unit has a f8e1 error code stored. Ordering all parts needed and basket is on back order so the office will be reaching out to reschedule. ; ordrng 1 W10811960 (Basket) and 1 W10909670 (Nut spanner) and 1 W11165546 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Simi Valley, California 93065
Richard
Job Details:
11/19/2025
Upon arrival inspected unit found multiple issues with the unit that rats have chewed through drain hose pressure hose float switch main wire harness optical sensor float switch plate wash motor ordered what I can from Marco could not get back onto Marcone office. Ordered the rest of the parts advised customer that unit will have to be pulled out of the hole and cleaned of all rodent feces and debris before I can work on it. Unit is covered under a concession zero dollars was collected.; ordrng 1 W11416362 (Wash motor assembly) and 1 W11414944 (Drain hose) and 1 W11410464 (Optical sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRQC506MPS
Near Simi Valley, California 93063
Richard
Job Details:
11/19/2025
Wrong parts were delivered ordering correct parts; ordrng 1 W11470191 (Module)
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Simi Valley, California 93063
Richard
Job Details:
11/19/2025
"Upon arrival, made multiple tracks found multiple failures on different components in unit replaced thermal cut off replaced thermal fuse, radiant heat sensor and coil still cannot get unit to heat during further inspection found large kink in wire harness possible broken wires, ordering wire harness motor and also ordering ACU; ordrng 1 W11728015 (ACU) and 1 W11757381 (Wire harness) and 1 WP8577274 (Thermister) and 1 279827 (Motor) and 1 WP694089 (Blower wheel) and 1 279311 (Igniter)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Moreno Valley, California 92551
Kevin
Job Details:
11/19/2025
Unit is out of warranty based on entitlement. Customer doesnt have escrow papers at this time. Customer called whirlpool and got authorization number pad-25437. Customer stated that the buttons are not responsive. I tested main control and found control is failed. Ordering main control. ; ordrng 1 W11620481 (Cntrl elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Bakersfield, California 93313
Kenneth
Job Details:
11/19/2025
Customer states unit not cooling. Unit is under warranty. Upon arrival customer had unit pulled out and unplugged. Plugged in unit and unit booted up and everything started running. Found unit had a faulted sealed system. Compressor is running but not cooling. Ordering new compressor and evap. No leaks found in the high side that's visible from the back of unit. ; ordrng 1 W10233960 (Compressor) and 1 W11536253 (Evap)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW220ACK6WW
Near Bakersfield, California 93309
Kenneth
Job Details:
11/19/2025
Customer states unit not spinning. Unit is under warranty. Found unit not spinning due to faulted suspension rods. Ordering new suspension rods. Also updated control board firmware. ; ordrng 2 WH16X26908 (Suspension)s and 2 WH16X26909 (Suspension)s
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Bakersfield, California 93309
Kenneth
Job Details:
11/19/2025
Customer er states LOC and leaking. Unit is under warranty. Found unit with an LOC error code indicating control panel was locked. Unlocked control and tested filling and found water leaking from dispenser down the front. Ordering new housing. Recirculation pump is buzzing. Needs new pump assem.; ordrng 1 W11524105 (Housing)
We serviced a
MONOGRAM REFRIGERATOR
Model ZISS420DNKSS
Near Montebello, California 90640
Jordin Rogers
Job Details:
11/19/2025
"Customer complaint unit not making ice, under warranty. Called techline they said to check Dc harness freezer section, check at main board p2 p5. Not getting correct dc voltage for thermistor in ice maker. Ice maker fan constantly going as well. Techline suggests replaceing ice maker. Im should have already been ordered and sent today but was never added to ticket. Door is also has condensation on freezer side checked gasket and found gasket is not sealing 100% will need to replace as well case#18486983; ordrng 1 WR30X42348 (Ice maker) and 1 WR14X43128 (Gasket)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT550PYR7FS
Near La Puente, California 91744
Jordin Rogers
Job Details:
11/19/2025
"Customer complaint unit wont start constantly trying to drain, under warranty. Inspected unit found bad drain pump just makes humming noise when trying to drain. Checked for any clogs in plumbing found none. Unit has bad drain pump will need to replace drain pump. Dispenser is working fine just wont open since unit wont drain; ordrng 1 WD19X25461 (Drain pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA01
Near San Bernardino, California 92407
Jonathan
Job Details:
11/19/2025
Please talk to Eric about this call they need door bin; ordrng 1 W10578289 (Bin)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Atascadero, California 93422
Jim
Job Details:
11/19/2025
Under warr. Customer complaints are that the lid is broken and it goes out of balance easily ; ordrng 1 W11130359 (Struts) and 1 W11259006 (Lid) and 1 W11401116 (Hinge) and 1 W11550891 (Agitator)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF6
Near Paso Robles, California 93446
Jim
Job Details:
11/19/2025
Under warranty. Customer states that the fan is noisy. I replaced the shroud and holder. Will need to replace the motor and fan blade; ordrng 1 5304530651 (Fan motor)
We serviced a
FRIGIDAIRE OVEN
Model GCWS3067AFB
Near Atascadero, California 93422
Jim
Job Details:
11/19/2025
Under warranty. Customer states gets a F50 fault code. F50 is the control board not reading the door switch 1005237706; ordrng 1 5304526480 (Board) and 1 318394802 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WFGS4530SW0
Near Creston, California 93432
Jim
Job Details:
11/19/2025
No warranty. Customer states that the gas line is broken. The left rear gas line is broken. I will have to order it. ; ordrng 1 W11557815 (Gas line)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Springville, California 93265
J.E.
Job Details:
11/19/2025
"In warranty, customer complaint is making loud grinding noise and leaking from underneath. Cycled unit and found unit not shifting gear case seal is broken causing leak onto drive components and shorting control board. Unit will need new control board new gear case and all drive components. Ordering parts for repair.; ordrng 1 W11419171 (CONTROL) and 1 W10734521 (SLIDER) and 1 W10754448 (CLUTCH) and 1 W11449841 (GEARCASE) and 1 W11260238 (ROTOR) and 1 W11195971 (STATOR) and 1 W11550891 (AGITATOR)"
We serviced a
SAMSUNG RANGE
Model NE63T8111SS
Near Porterville, California 93257
J.E.
Job Details:
11/19/2025
"In warranty, customer complaint is LARGE RIGHT BURNER DOES NOT WORK, IT HAS 2 RINGS, THE OUTER RING DOES NOT WORK. Cycled unit unit and found faulty duel heating element faulty switch and bad light ordering parts for repair. ; ordrng 1 DG47-00063A (Dual Radiant Heating Element) and 1 DG44-01009B (Electric Range Energy Regulator) and 1 DG97-00083A (Lamp)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Visalia, California 93292
J.E.
Job Details:
11/19/2025
"In warranty, customer complaint is ICE NOT BEING PRODUCED. THE REFRIGERATOR KEEPS RUNNING FOR 24/7 AND DOES NOT TAKE BREAK LIKE THE OTH. Cycled unit and found that icemaker bad water valve. Also found heater has a bad connection at harness heater and harness are now damaged and will have to be replaced. Square trade to request; ordrng 1 W11650660 (Heater) and 1 W11742389 (Control board)"
We serviced a
MAYTAG DRYER
Model MGD7230HC3
Near Lamont, California 93241
James
Job Details:
11/19/2025
Customer stated unit will do one load and then not tumble after that. Warranty. Inspected unit and found motor overheating during operation. Ordering new motor and blower wheel.; ordrng 1 W11549461 (Motor) and 1 W11549461 (Blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Bakersfield, California 93307
James
Job Details:
11/19/2025
Customer stated not cooling properly. Warranty. Inspected unit found frost in freezer. Found slides not aligning properly. And also found gasket gapping. Ordering new slides and brackets for freezer door. Also ordering new gasket.; ordrng 1 W11658402 (Slides) and 1 WPW10330991 (Bracket) and 1 WPW10330993 (Bracket) and 1 W10443320 (Gasket)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VSB
Near San Luis Obispo, California 93401
Jack
Job Details:
11/19/2025
Gaddy with tech line. Had to get off. Customer wasnt available. Now fridge is 37.8 in fresh food area and freezer is .01. Replace cold control and defrost timer again. Ordered these up. Russel is putting this through to customer service. Plus adding harness. This will be the last repair. 1004671559. Timer 5304526183. Cold control 5304522330. Harness 5304519649. Unit is covered by manufacturer. ; ordrng 1 5304526183 (Timer) and 1 5304522330 (Cold control) and 1 5304519649 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Grover Beach, California 93433
Jack
Job Details:
11/19/2025
Customer stated that unit isnt draining properly. Needs to have unit looked at. Unit is new and under manufacturer warranty. ; schdld next appmnt for 11/26 WED !
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model ZISS480DNBSS
Near Nipomo, California 93444
Jack
Job Details:
11/19/2025
Customer stated that nothing improved and is at the point of wanting a replacement. Complaint is not happy how many repairs this unit has had or how many people been out to repair. Reschedule for first thing Saturday morning. Replacing all the parts needed. This unit has a major air leak and defrost issue all in one. Coming from evaporator and dispenser door. . ; schdld next appmnt for 11/22 SAT 7-9
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/27
Near Paso Robles, California 93446
Jack
Job Details:
11/19/2025
Customer stated that they had to disconnect unit from power. Unit started to beep. Put power all back together. Ran a reset and unit rest and was able to start a cycle after a few minutes unit filled wand started to wash. Beeping sound again. But unit continues to run and wash. Refilled rinse aid. Started unit back up and no more beeping. Ran cycle and unit is now washing draining. No beeping. Clearing cycle and resetting unit again. Water valve or wash motor. 10023852 valve ; ordrng 1 10023852 (Valve)
We serviced a
ELECTROLUX DRYER
Model ELFG7637AW1
Near Paso Robles, California 93446
Jack
Job Details:
11/19/2025
Customer stated that when unit was put back together. Unit is louder and not like it was. New rollers are put on and sounds like there is shoes in the unit. The blower wheel is clear. 5304499489 seal felt and 5308027429 high temp adhesive. Josh with tech line. Replacing drum is whats needed also. 137610710 drum. Ticket 1005235087. Felt is coming apart at the seem were is causing this noise. ; ordrng 1 5308027429 (High temp adhesive) and 1 5304499489 (Front seal) and 1 137610710 (Drum)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYW01
Near Hesperia, California 92345
Israel P
Job Details:
11/19/2025
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Hesperia, California 92345
Israel P
Job Details:
11/19/2025
Customer complaint was that the unit would overfill with water along with not spending out clothes. Unit is under warranty. Tested the unit and found unit with a faulty pressure sensor giving an F8E3 error code. Ran test on sensor and test did not pass unit as well gave an off balance error code tested unit and suspension rods are bad as well. Will be ordering suspension and control board to replace ; ordrng 1 W11130359 (Suspension rod) and 1 W11611438 (Control board)
We serviced a
GENERAL ELECTRIC RANGE - ELECTRIC
Model PP9830SR1SS
Near Hesperia, California 92345
Israel P
Job Details:
11/19/2025
Customer complaint was that the light for the cooktop burners would constantly stay on. Unit is under warranty. Tested the unit and found unit with faulty infinite switch on front left burner. Will be ordering and replacing switch. ; ordrng 1 WB24X10176 (Infinite switch)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH450LAF5A
Near Ojai, California 93023
Ian Y
Job Details:
11/19/2025
Customer dealing with electrical problems. States they will be calling electrician today and calling us back when theyre ready for service.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Oxnard, California 93030
Ian Y
Job Details:
11/19/2025
Person who called in claim was the landlord. The tenant wasnt available and landlord didnt have keys to get in. Ordering a couple parts. PC in office is ordering additional part. Unit is in warranty and customer owes no money for repair. ; ordrng 1 W10503278 (Control) and 1 W10389967 (Harness including thermistor) and 1 12791417SP (Thermistor (freezer))
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Bell Canyon, California 91307
Giovanni M
Job Details:
11/19/2025
customer unit isnt cooling properly and he showed me a video of the lights flickering even though I wasnt able to see it for myself. Theres a service pointer talking about something similar to this. Customer would need the user interface.; ordrng 1 WPW10468941 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Moorpark, California 93021
Giovanni M
Job Details:
11/19/2025
Customer unit isnt dispensing ice. Upon diagnosis I found the solenoid and motor to be faulty. Gabe customer estimate they do not know if they want to repair at this time.; ordrng 1 WPW10309866 (Solenoid)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Los Angeles, California 91367
Giovanni M
Job Details:
11/19/2025
Customers unit isnt working properly due to the agitator being faulty. Let customer know she needs a new agitator. Also let her know that in the small chance she may need the gear case. Customer does not want to fix unit at this time.; ordrng 1 W11550891 (Agitator) and 1 W11454734 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Westlake Village, California 91361
Giovanni M
Job Details:
11/19/2025
Customer unit is dripping water consistently. As well as a loud shuttering sound while calling for water. Upon diagnosis of found the housing to the filter to be faulty. Ordering parts to fix unit now and rescheduling for their next availability.; ordrng 1 EDR1RXD1 (Filter) and 1 WPW10394053 (Housing)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rialto, California 92376
Francisco
Job Details:
11/19/2025
"Cx in warranty, found f9 e, hose problem also agitator makes noise ordering agitator and belt for noise; ordrng 1 W11203364 (Outer drain) and 1 356138 (Clamp) and 1 W10821990 (Agitator) and 1 W10808317 (Belt)"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near San Bernardino, California 92404
Francisco
Job Details:
11/19/2025
"Cx in warranty, found f0 e3. F2 e0. Ordering g case and rotor, also ordering control for continuous rinse. Will also clear out pressure dome. Please allow extra timeCase#21637859; ordrng 1 W11393685 (G case) and 1 W11260238 (Rotor) and 1 W11183368 (Acu)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Bakersfield, California 93314
Felipe S
Job Details:
11/19/2025
"No warranty. Customer states after unit finished the first cycle after last repair, then error code was coming out back again. Upon arrival found unit with error code flashing F8E4, this about overflow switch. Check the unit and found water hose connector leaking again. Remove the connector of the hose and found the gasket for the hose is totally damaged in this causing the failure. This unit will need new hose kit. Informed this to the customer and customer approved the repair.; ordrng 1 W10278635RP (Hose)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bakersfield, California 93312
Felipe S
Job Details:
11/19/2025
Extended warranty. Customer states unit is shaking too much. When is going to spin mode. Open arrival family unit with suspension totally worn out. This is causing the failure and this unit will need a new suspension.; ordrng 1 W11130362 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Bakersfield, California 93314
Felipe S
Job Details:
11/19/2025
"Extended warranty. Customer states unit isnt cooling in both compartments. Upon arrival found unit with warm temperatures on both compartments, run unit was unplugged, this unit has a bad compressor is lock up. This unit will need new compressor to solve this problem. ; ordrng 1 W11547313 (Compressor)"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPN5RS
Near Bakersfield, California 93311
Felipe S
Job Details:
11/19/2025
"Extended warranty. Customer states unit just start the cycle and after 3 minutes shunt off and show done. Upon arrival found unit with error codes F3 and F65, this codes about lock rotor and pressure switch. Check the unit and found error on the speed sensor and on pressure sensor by the control board. This unit will need this two components. ; ordrng 1 WH03X33657 (Speed sensor) and 1 WH22X36637 (Control board)"
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Bakersfield, California 93314
Felipe S
Job Details:
11/19/2025
"Extended warranty. Customer states unit is making noise when load is medium to big. Check the unit and found a problem with gear case, bearing is damaged and will need to be replaced, as well screw for the rotor was loose cousin the slider and rotor teeth are damaged. This unit will need new gear case, slider, agitator and rotor. ; ordrng 1 W10915701 (Rotor)"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD42GASJ2WW
Near Pixley, California 93256
Esteban
Job Details:
11/19/2025
In warranty- customers complaint: unit not coming on. Found timer and knob worn out. Parts on order follow up required. ; ordrng 1 WE01X24552 (Knob) and 1 WE04X24550 (Timer)
We serviced a
GENERAL ELECTRIC WASH DRYER COMBO
Model PFQ97HSPV0DS
Near McFarland, California 93250
Esteban
Job Details:
11/19/2025
"In warranty- customers complaint: unit not drying and not spinning properly. Called tech line. Found clogged drain filter. Lint on dryer filter. Order new filter. File number#19177387 follow up,required. ; ordrng 1 WH01X35685 (Filter)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Delano, California 93215
Esteban
Job Details:
11/19/2025
"In warranty- customers complaint: unit out of balance shaking violently. Found agitator fused to Gearcase. Tub worn out. Suspension tested good. Gearcse, agitator and drive hub and basket will be used on return visit. ; ordrng 1 W10752719 (Basket)"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Delano, California 93215
Esteban
Job Details:
11/19/2025
"In warranty- customers complaint: unit running when its off and not heating. Found defective switcha and faulty Acu. Parts on order follow up,required. ; ordrng 1 W11728015 (Acu) and 1 WP3406107 (Switch)"
We serviced a
KITCHENAID M/W OVEN WALL
Model KOCE500ESS07
Near Santa Clarita, California 91387
ERICK H
Job Details:
11/19/2025
In warranty. F1e5 error present. Resetting power didnt fix problem. Inverter board has failed. ; ordrng 1 W10217711 (Inverter board)
We serviced a
MAYTAG DRYER - ELECTRIC
Model MGD4500MW1
Near Santa Clarita, California 91354
ERICK H
Job Details:
11/19/2025
In warrsnty. Cx states unit makes loud noise on cold start. Drum was damaged by previously damaged roller. Will need new drum and rollers. ; ordrng 1 W10899578 (Drum) and 1 4392065 (Repair kit)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Clovis, California 93619
David
Job Details:
11/19/2025
Unit is in warranty see pictures for cracked lid ordering lid ; ordrng 1 W11259006 (LID ASSY)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Gustine, California 95322
Cruz
Job Details:
11/19/2025
"In warranty- cx sets unit will not wash- found multiple issues- found f5e7 actuator failure and cam to be stripped out- also found hub to be stripped out causing agitation issues, and draining issues- base agitator is stuck on shaft - called square trade warranty for more additional parts. Ive installed new parts. (cam, actuator) ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Modesto, California 95355
Cruz
Job Details:
11/19/2025
File # 21634092 from WP TL- need to replace inlet valve per WP TL- found water to be leaking causing fill tube to freeze over. Ordering part for unit. ; ordrng 1 W11482383 (Valve)
We serviced a
KITCHENAID FREEZER
Model KRFF577KPS02
Near Modesto, California 95355
Cruz
Job Details:
11/19/2025
"In warranty- cx states lights are flashing- found motor evap to have a short causing, lights to flicker and is having cooling issues- ordering parts for unit. ; ordrng 1 W11578030 (Motor) and 1 W11224256 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Phelan, California 92371
Cesar
Job Details:
11/19/2025
"Customer states unit goes from sense to done. Unit in warranty. No codes recorded suspect a programming problem, capacitor or speed sensor , this is the second visit for this problem ; ordrng 1 W11513246 (Control) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Victorville, California 92392
Cesar
Job Details:
11/19/2025
Customer states goes from start to finish unit in warranty found failed capacitor ; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Bakersfield, California 93305
Brandon
Job Details:
11/19/2025
Cx states units cooling system shut off by itself and was flashing cooling off on the UI. Water was leaking from dispenser area. Prior to this she has been having cooling issues in the fresh food section. Items on the back wall were freezing and other areas were too warm. She has lost some food. Manufacturer warranty. Upon inspection I found no active issues with the system. All fans were running. Circulation of air was good. Cooling system was running normally and temperature was 0 in freezer and 38 in ff section. Ordering UI to take care of any potential logic issues causing odd cycle behavior. Cx will leave unit in failed state if it happens again before our next visit.; ordrng 1 W11566894 (UI)
We serviced a
KITCHENAID OVEN
Model KODE507ESS21
Near Apple Valley, California 92307
Brandon
Job Details:
11/19/2025
In warranty. Customer states that the unit getting an error code F1E0. Ordering and UI for the unit. ; ordrng 1 W11600646 (UI)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Apple Valley, California 92307
Brandon
Job Details:
11/19/2025
In warranty. Customer states that the unit will not start. Found that the latch is bad and the vent was motor is bad. Ordered parts for the unit. ; ordrng 1 W11412299 (Latch) and 1 W11410063 (Control board)
We serviced a
WHIRLPOOL DRYER - ELECTRIC
Model WGD7300XW0
Near Bakersfield, California 93309
Aaron
Job Details:
11/19/2025
"In warranty. Cx states cracked drum snagging clothes , checked the unit the drum is busted , ordered parts ; rqstng P&A on 1 W10549614 (drum)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFN2813AF6
Near Bakersfield, California 93313
Aaron
Job Details:
11/19/2025
Nick at tech line ticket# 1005124270In warranty. Cx states fresh food section not cooling 61°F in the fresh food section and 10°F in the freezer section I sent email to tips.assist needs evaporator fan motor main board and user interface per tech line ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WMH31017HS12
Near Bakersfield, California 93304
Aaron
Job Details:
11/19/2025
"Unit has no power started to take the unit down, found out that the exhaust box that is custom to this unit doesnt allow you to be able to pull the unit down without disassembling the exhaust system that they have on there and modified box covers also the power cord to come down and one of the screws that holds the microwave in place, customer is going to have the builder pull the unit down and we will repair it after that; O-emld tckt"
We serviced a
JENNAIR OVEN
Model JMW3430IL03
Near Denair, California 95316
Manuel B
Job Details:
11/19/2025
In warranty. Control console not working.install new console.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fowler, California 93625
Enrique
Job Details:
11/19/2025
"Replaced Gearcase and Washplate, performed calibration. Washer operating as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Thousand Oaks, California 91320
Richard
Job Details:
11/19/2025
"Upon arrival, replaced thermometer fan scroll and user interface tested unit unit heater is now working and evaporator fan is now working. Advise consumer to give at least 12 hours for you to is covered in a whirlpool third-party warranty. Zero dollars was collected job complete."
We serviced a
JENNAIR RANGE
Model JGCP548HL00
Near Atwater, California 95301
Manuel B
Job Details:
11/19/2025
In warranty. Rear center head burner not working properly and cap burners.install new head burner and caps see pics attached.all working properly.
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RS02
Near Bakersfield, California 93311
Felipe S
Job Details:
11/19/2025
"In warranty. Customer states unit door is broke. Upon arrival found unit with lower support for the glass damage, nd causing the glass door is hanging down. Replace the door and now is working properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Paso Robles, California 93446
Jim
Job Details:
11/19/2025
Unit under warranty. Customer complaint is that unit will not drain. Previous technician said it was a bad drain pump. Today I replaced a drain pump ran unit and tested. Found no leaks. Unit tested OK..
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Apple Valley, California 92307
Israel P
Job Details:
11/19/2025
"Replaced sump assembly due to faulty wash motor, causing vent and control board to give an error code. Tested unit after replacing sump assembly unit malfunctions properly job is complete"
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near San Bernardino, California 92404
Francisco
Job Details:
11/19/2025
"Cx in warranty, Cx reported timer not advancing sometimes. Removed and replaced timer and T stat, tested ops unit cycled and advanced no damage by tech"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Santa Clarita, California 91387
Ian Y
Job Details:
11/19/2025
Removed defective drum and replaced. Tested unit. Unit no operating as designed. Unit is in warranty and customer owes no money for repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Santa Maria, California 93455
George
Job Details:
11/19/2025
In warranty. Cx states not locking installed new latch test checking out ok complete.
We serviced a
JENNAIR OVEN
Model JMW2427DS03
Near Santa Clarita, California 91321
ERICK H
Job Details:
11/19/2025
COD. Console has failed. Part in warrsnty. Charged cx $187.92 for labor to replace part. Replaced console. Tested unit. Unit operating as designed. Job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA02
Near Altadena, California 91001
Tom C
Job Details:
11/19/2025
"Customer complaint of unit popping breaker.Replaced control board, powered on and tested unit.Unit functioning as designed at time of departure.Work done under manufacture warranty, no cost to customer."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Santa Paula, California 93060
Ian Y
Job Details:
11/19/2025
Removed and replaced units harness and suspension. Ran unit in automatic diagnostic test cycle. Unit now operating as designed.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Newman, California 95360
Cruz
Job Details:
11/19/2025
"In warranty- installed all new parts (main control, gear case, slider, stator, wash plate, rotor) all test pass- no leaks - no errors- unit working as designed- cx ok repair"
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Stevenson Ranch, California 91381
ERICK H
Job Details:
11/19/2025
In warranty. F10e4 error present. Unit cancels cycle shortly after filling. RepsFed Acu. Ran diagnostic cycle. Unit completed cycle with no functional failures. Unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Farmersville, California 93223
Enrique
Job Details:
11/19/2025
"In warranty. Replaced central electric, ran calibration test. Washer operating as designed. Job completed."
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Fresno, California 93730
David
Job Details:
11/19/2025
Replaced lid and clutch tested u it unit working as designed
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Oxnard, California 93030
Isidro
Job Details:
11/19/2025
"Under extended warranty contract, customer states display is scattered, found a defective UI control display to be scattered took picture, correcting by; Installed new W10891907 (Control UI), and panel, unit is now operating as designed at this time of service"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Visalia, California 93292
J.E.
Job Details:
11/19/2025
"In warranty, customer complaint is ITS MAKING A REALLY LOUD NOISE WHILE ATTEMPTING TO SPIN. IT SOUNDS LIKE EITHER ITS STUCK. Installed new rotor new stator and new clutch retested unit now working as designed job complete"