Near Fresno, CA 93704
Timothy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW02 Found the IM has 120 vac to it but when the thermostat is closed it does not cycle the mold heater is hot. Unplugged IM. Unit needs a new IM.; ordrng 1 WPW10715708 (icemaker)
Near Bakersfield, CA 93314
Jim
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Part did not show up before the appointment. Waiting for parts to show up and then please reschedule.
Near Glendale, CA 91207
Leon
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cx states that unit is not working After running diagnostic check find that unit is not drying dishes water stays on door unit has a bad main control board Cx states that unit is brand new and they don’t want me to order any parts Cx states that they are going to get unit replacement from the Varuzh appliances store
Near Los Angeles, CA 91606
Antonio
Job Details: 07/28/2020
DRYER WHIRLPOOL WGD7000DW2 Found blower wheel was clogged with lint stuff.cleaned blower wheel and tested. Working ok.
Near Bakersfield, CA 93314
Jim
Job Details: 07/28/2020
ICEMAKER WHIRLPOOL KRFC704FPS03 Freezer temperature is -3 and the fresh food section is 42. ; ordrng 1 W11114721 (cntrl-elec)
Near Los Angeles, CA 91405
Antonio
Job Details: 07/28/2020
RANGE AMANA AGR5330BAW3 Installed tubings and checked burners. Working ok. Checked oven burner. Working ok.
Near Bakersfield, CA 93314
Jim
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL KDPE334GPS0 Separating metals stops in mid cycle; ordrng 1 W10713320 (tub-dishwr) and 1 W10871832 (vent) and 1 W11228135 (vent)
Near Rialto, CA 92376
Tyler
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer stated that the unit stopped cooling. Found unit has a sealed system leak. Removed and replaced compressor vacuumed system and charged with Freon. All works good at this time.; used 5 R134A (REFRIGERANT ), and 1 W10913906 (COUPLER) from stock"
Near Modesto, CA 95350
Cruz
Job Details: 07/28/2020
DRYER WHIRLPOOL WED7500GW0 "File # 7728401218 Austin from whirlpool tech line said to place sealer under motor bracket to help with vibrating/roaring sounds, found unit to be heating, unit is leveled, cx claims sounds are very loud when unit starts getting hot, checked 7nit for codes found none, ordering parts for ; ordrng 1 4318168 (sealer-thrm) and 1 4392067 (dryer repair kit)"
Near Modesto, CA 95356
Cruz
Job Details: 07/28/2020
DISHWASHER KITCHENAID KDFE104DSS3 "File # 7728220515 Joel from whirlpool tech line said to replace the door strike and door latch at the same time. Tech line said door is popping out during cycles causing corrupt power.. Ordering parts for unit per whirlpool ; ordrng 1 WPW10544004 (door latch strike) and 1 WPW10653840 (door latch)"
Near Oxnard, CA 93035
Joe
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced evap cover job complete.
Near Santa Maria, CA 93455
George
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL MDB8959SKZ Found dishwasher not draining found control board not sending signal need to replace control board and drain pump.; ordrng 1 W11410070 and 1 W11412663 and 1 W11413963
Near Santa Maria, CA 93454
George
Job Details: 07/28/2020
RANGE WHIRLPOOL WFC310S0ES4 "Found range receptacle element burn out need to replace ok to order part.; ordrng 1 814399 (receptical,surf.unit) and 1 814399 (receptical,surf.unit)"
Near Templeton, CA 93465
Tom
Job Details: 07/28/2020
WASHER WHIRLPOOL MVWB766FW1 "Installed Water Valve, ran diagnostic tests, all components functional, check okay. No damage to unit or home from tech, job complete."
Near Visalia, CA 93291
Chase
Job Details: 07/28/2020
FREEZER WHIRLPOOL WRF767SDHV00 "Tested both icemakers, both icemakers cycling perfectly with no problems this was not an icemaker issue. Jumped icemakers and now getting water to them. Cooling issue is due to evap fan motor not running. Getting voltage to motor but will not turn on. Also freezer light is out. Ordering evap fan motor and light. ; ordrng 1 W10695459 (LIGHT) and 1 W11224591 (EVAP FAN MOTOR )"
Near Fresno, CA 93704
Jonathan
Job Details: 07/28/2020
OVEN WHIRLPOOL KSEG950ESS2 Called tech 7728403252 called tech said that light bulbs r not covered , found shocker stripped, replaced tested working to spec
Near Thousand Oaks, CA 91360
Joe
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL KSCS25FTMS01 Would have to replace door to fix crack customer is going to try to contact whirlpool for a consession
Near Moreno Valley, CA 92553
Kevin
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID WRV986FDEM00 Unit having 2 issues. Unit not cooling properly and leaking out base of freezer compartment. For the cooling issue I found RC evaporator is frozen over causing a cooling loss in both compartments. I tested RC evaporator thermistor and found it to be shorted causing ice build up in evaporator. The leak is coming from defrost water not being able to drain because of defective drain tube. Unit needs drain tube and RC evaporator harness. Ordering parts. Customer will defrost unit. ; ordrng 1 W11084807 (extension) and 1 W11087438 (motor-evap)
Near Hanford, CA 93230
Enrique
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "When I arrived to customers home , mr Johnson stated , he emptied and washed off ice container with hot water , after that the Dispenser is being working fine ."
Near Rialto, CA 92377
Tyler
Job Details: 07/28/2020
REFRIGERATOR MAYTAG MFX2676FRZ00 Customer stated that the unit was not cooling found frost buildup from door not being shut. Customer defrosted unit. Set temps for customer. Customer to clean fridge before plugging back in. All works good at this time.
Near Westlake Village, CA 91361
Joe
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Units controls were not sensing ice in the bucket replaced sensors and unit began to function as designed
Near Denair, CA 95316
Kenneth
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Ice maker sensor broke off mold. Ordering new ice maker. Did not reschedule due to part availability ; ordrng 1 W10873791 (Icemaker)
Near Los Angeles, CA 91343
Antonio
Job Details: 07/28/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 Lights went out. Switches checked ok.ordering led power board.; ordrng 1 W11131698 (switch) and 1 W11368839 (POWER BOATED LED) and 1 W11462342 (LED)
Near Bakersfield, CA 93308
Dane
Job Details: 07/28/2020
DRYER ROPER RGD4516FW0 Remove and replace gas valve and coils and tested unit. Unit functions normal now
Near Bakersfield, CA 93305
Dane
Job Details: 07/28/2020
RANGE WHIRLPOOL WFG505M0BS3 Removed and placed handles and screws and tested unit. Unit functions normal now
Near Ceres, CA 95307
Cruz
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW5000DW1 "File # 7728407711 Ed from whirlpool tech line said to replace parts that are needed- gearcase is grinding and leaking oil, suspension springs are weak causing basket to bang sides, checked for codes found f5e7 actuator fault code, f7e1 long drain, wash plate is stuck on shaft, belt is shredding due to oil on belt, major work needed; ordrng 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 WPW10006384 (drive belt)"
Near Lake Los Angeles, CA 93591
Patrick
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Found valve defective, not getting sufficient amount of water. Removed and replaced valve. Tested unit. All ops checked good"
Near Glendale, CA 91202
Leon
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Cx states that unit is still not working properly.Cx states that food gets freezing in fresh food section Check the temperature in fresh food section is too cold 32Can’t find the problem Need senior tech on this job Called Whirlpool Tech Line Spoke to EdExplained the situation and documented S.R. # 7728407099
Near Hanford, CA 93230
Enrique
Job Details: 07/28/2020
DRYER - GAS WHIRLPOOL WGD4850HW0 "Inspected whirlpool dryer . Customer concerns , not powering on . Door switch and fuses checked ok . Shorted timer .; ordrng 1 WPW10436302 (timer)"
Near Tehachapi, CA 93561
Patrick
Job Details: 07/28/2020
DRYER - GAS WHIRLPOOL WGD85HEFC The ignitor is burnt out. Removed and replaced. Tested unit. All ops chedked good
Near Tehachapi, CA 93561
Patrick
Job Details: 07/28/2020
WASHER MAYTAG MVWB765FW3 Removed and replaced housing. Tested unit. All ops checked good
Near Bakersfield, CA 93312
Jim
Job Details: 07/28/2020
WASHER WHIRLPOOL WDTA50SAHZ0 3-1 faulty sensor; ordrng 1 W10712395 (adjuster) and 1 W11084121 (sensor) and 4 WPW10082853 (pivot-tine)s
Near Lindsay, CA 93247
James
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Unit has bad diffuser not closing. Ordering new. Will return when parts arrive. ; ordrng 1 WPW10594330 (control)
Near Lancaster, CA 93534
Patrick
Job Details: 07/28/2020
WASHER MAYTAG MVWB765FW4 Water filling issues. Doesn’t fill during regular cycle. Only test mode needs control and valve ; ordrng 1 W11172234 (housing) and 1 W11429620 (CONTROL )
Near Visalia, CA 93291
Chase
Job Details: 07/28/2020
DRYER MAYTAG MGDC465HW0 Installed new dryer repair kit. No more rattling noises. All functions now testing out normal. Job complete.
Near Visalia, CA 93291
Chase
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Defrosted evap. Installed new evap fan motor with new bi metal and thermistors. All ops now testing out normal time of repair. Job complete.
Near Visalia, CA 93292
Chase
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Upon arrival informed customer of COD charges. Customer no longer wanted to go through with service. Did not perform any work. Job complete.
Near Bakersfield, CA 93306
Patrick
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 Needs new compressor. Complete no cool. Quoted 365. Compressor is covered ; ordrng 1 8201675 (compressor)
Near Pasadena, CA 91105
Francisco
Job Details: 07/28/2020
DISHWASHER KITCHENAID KDTE234GBL0 Checked unit found pump running but check valve not opening. Removed and replaced drain hose also cleared drain hose on air gap. Unit now checks ok.
Near Bakersfield, CA 93306
Patrick
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Need ice maker didn’t mean to return ; ordrng 1 W11294907 (icemaker)
Near Visalia, CA 93291
Enrique
Job Details: 07/28/2020
WASHER WHIRLPOOL WFW6620HC0 "Installed new bellow , tested it . All functions tested normal , no leaks ."
Near Clovis, CA 93611
Jonathan
Job Details: 07/28/2020
RANGE WHIRLPOOL WEE745H0FS2 Installed switches tested unit working to spec
Near Santa Clarita, CA 91321
Raymond
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Upon arrival cx states unit lights not working. Upper rc lights and freezer working, mid lights not. Could not locate voltage at harness inside cabinet. Informed cx this was non repairable. Contacted Steve SR 7728408158 to document, was informed to check the 4 wire connector in the upper facia where water filter is. Wil need to revisit home for further diagnostics. Tech cell phone was not working in cx home."
Near Clovis, CA 93611
Jonathan
Job Details: 07/28/2020
WASHER AMANA NFW5800HW0 Installed bellows tested no leaks working to spec
Near Fresno, CA 93737
Jonathan
Job Details: 07/28/2020
COMPACTOR JENN-AIR TC707S4 Found stripped gear replaced tested working to spec
Near Santa Clarita, CA 91390
Randy
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KSSC36QMS01 "Found unit not cooling found fan dead on arrival. Needs new fan gets power but no operation. ; ordrng 1 W10181323 (motor,fan)"
Near Fresno, CA 93727
Jonathan
Job Details: 07/28/2020
WASHER MAYTAG MVWB835DW5 Found valves bad replaced tested working to spec
Near Santa Maria, CA 93458
George
Job Details: 07/28/2020
FREEZER MAYTAG MRT118FFFH01 Found refrigerator not making a full frost pattern need to replace evaporator and compressor ok to order parts . Need seal tech for this repair.; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)
Near Visalia, CA 93277
Chase
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Found unit not making ice. Found E5 error code indicating a bad thermistor on icemaker. Installed new icemaker. Cycled. All functions now testing out normal. Job complete.
Near Reedley, CA 93654
Jonathan
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW5000DW3 Unit was disconnected apon arrival customer upset because I will not install customer installed unit found hot side valve not opening replaced valve tested working to spec
Near Fresno, CA 93720
Timothy
Job Details: 07/28/2020
WASHER WHIRLPOOL MVWX500XW0 "Checked for faults and ran a service test. Unit showing a 7-6(motor fault) 0-2( oversuds detected). During the service test the unit failed the spin portion. Checked for a bound basket, basket moves smoothly. Found lid latch issues while in manual spin and agitation. Unit needs a control . Control was not sent with tech."
Near Reedley, CA 93654
Jonathan
Job Details: 07/28/2020
WASHER MAYTAG MHW5100DW0 Found pressure switch not reading correctly replaced tested working to spec
Near Porterville, CA 93257
James
Job Details: 07/28/2020
WASHER MAYTAG MVWC565FW "Installed all parts and tested unit. Unit tried to spin but Cannot. Tried to pull basket to inspect between tub for blockage. Could not remove agitator without breaking it. Turned basket by hand and there is drag slowing spin. Need to order motor, gearcase, hub and agitator. ; ordrng 1 W10528947 (drive hub kit) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11161960 (agitator)"
Near Porterville, CA 93257
James
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ Unit icemaker continually fills with water. Flossing ice tray and bin. Ordering new valve and icemaker. Will install when parts arrive. ; ordrng 1 W10873791 (icemaker) and 1 WPW10179146 (valve-inlt)
Near Porterville, CA 93257
James
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Unit is freezing food near defusser. Ordering new diffuser and thermistor for fc compartment. Will return when parts arrive. ; ordrng 1 12002355 (thermistor kit) and 1 WPW10594330 (control)
Near Ducor, CA 93218
James
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM Found unit not cooling properly. Low amp draw on compressor indicating low charge. Also damper not consistent in operation. Ordering new. Will need sealed system tech to charge system and install damper. Did not see any if dye in cabinet. ; ordrng 1 WPW10143759 (dryer)
Near Delano, CA 93215
James
Job Details: 07/28/2020
WASHER AMANA NTW4516FW3 Unit not allowing water in. Replaced water valve and tested unit. Unit now making squealing noises from gearcase. Ordering new. Will return when parts arrive. ; ordrng 1 W11255272 (gearcase)
Near Bakersfield, CA 93314
Chase
Job Details: 07/28/2020
DRYER MAYTAG MGDB835DW4 Installed new parts. No more clicking sounds. All functions now testing out normal. Job complete.
Near Ventura, CA 93003
Hector Zuleta
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer was concerned of refrigerator not dispensing water or making ice. I checked the unit and I a not fully open water faucet also copper line kinked. Adjusted faucet and advised the customer to fix copper line. Tested ok.(See picture of water supply ).
Near Shafter, CA 93263
James
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW8500DC0 "Found unit with lid lock failure, cannot run diagnostics. Cox stated water not working fully as well. Ordering new main console and ctntl elect. Will install with water inlet and lid lock when all parts arrive; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console)"
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 07/28/2020
WASHER MAYTAG MVWC565FW2 "Replaced: Suspension (W11130362), Drive Hub (W10528947), Screws (WP8533953) and Agitator (W11161960). Recalibrated and ran a manual and automatic diagnostic test as well level the washer. Tested ok."
Near Duarte, CA 91010
Andy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYY03 "No cool, replaced evaporator and dryer tested unit working properly"
Near Tulare, CA 93274
Enrique
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW5000DW3 Washer not starting wash cycles . In diagnostics found lock fault error . ; ordrng 1 W11307244 (latch)
Near Visalia, CA 93277
Chase
Job Details: 07/28/2020
DRYER MAYTAG MGDX655DW2 Found faulty timer not allowing for unit to shut off after designated timed cycle. Ordering timer and scheduling for next available day. ; ordrng 1 WPW10642928 (TIMER)
Near Beverly Hills, CA 90210
Isidore
Job Details: 07/28/2020
WASHER WHIRLPOOL WFW92HEFW0 "Removed old door laytch and installed new door latch, test washer operation ok, washer working at this time."
Near Montebello, CA 90640
Francisco
Job Details: 07/28/2020
ALPHA WHIRLPOOL WFW7590FW0 "Removed and replaced water pump,tested ops, unit now checking ok."
Near Kingsburg, CA 93631
Jonathan
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Found ICEMAKER gear stripped needs ICEMAKER ; ordrng 1 W10179146 (water inlet valve) and 1 W10300022 (icemaker)
Near Grand Terrace, CA 92324
Rod
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Returned to replace defective freezer evap fan with no issues no abnormal issues 1 W11032800 (motor-evap)As designed op returned
Near Redlands, CA 92374
Rod
Job Details: 07/28/2020
WASHER MAYTAG MVWB835DW4 Returned to replace 1 W11112656 (console) and 1 W11170706 (cntrl-elec) as designed op returned with no issues. No leaks
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer is concerned of refrigerator leaking and freezer door not closing properly. I checked the unit and I found an iced up drain hole and damaged freezer door rails, also fresh food compartment door too low not engaging with the Pivot Plate. Manually defrosted drain hole and ordered parts to correct freezer and fresh food compartment doors. ; ordrng 1 12002497 (gear (left)) and 2 W11265130 (slide)s and 2 WP12028505AP (ref dr closer cam)s"
Near San Dimas, CA 91773
Andy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL ED5GTGXNQ00 "Needs ice bucket, dropped off bucket, only charged for trip and part"
Near Bakersfield, CA 93314
Chase
Job Details: 07/28/2020
OVEN KITCHEN AID KOSE500ESS04 "Received defective broil element, ordering broil element. ; ordrng 1 W10804429 (BROIL ELEMENT )`"
Near Glendora, CA 91741
Andy
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not dispensing, found motor bad needs a auger motor"
Near Bakersfield, CA 93314
Jim
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Part did not show up before the appointment. Waiting for parts to show up and then please reschedule
Near San Marino, CA 91108
Francisco
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Unit has dent on lower right side. Asked cx to call kitchen aid since it’s out of the 30 day cosmetic warranty period.; ordrng 1 W10355591 (gasket-fip), 1 W11390070 (FFC RIGHT SIDE DOOR)"
Near Baldwin Park, CA 91706
Juan
Job Details: 07/28/2020
WASHER WHIRLPOOL MVWB765FC3 "Found a pillow case stuck under agitator. Removed item. Ran diagnostics, unit’s ops check fine."
Near San Bernardino, CA 92407
Rod
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Returned to replace door and found that handle alignment was not the same as original door left on product due to safety issue ewith old original door see pic Mounting studs were incorrectly drilled for properly from factory.Had to reorder door 6-8 week lead time Cx is aware. See notes from prev attempt; ordrng 1 LW10557493 (dor-fip)
Near Altadena, CA 91001
Juan
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced pump and motor sump assembly, and heating element. Ran diagnostics, all unit’s ops check fine."
Near Alhambra, CA 91801
Juan
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Replaced evaporator thermistor, and air diffuser. Customer concerned ants are getting inside the freezer compartment. Upon inspecting the unit, there is damage on both sides (cabinet) on the bottom. Towards the front. On the freezer side, the cabinet propped up a little in the left front, because of that the freezer gasket was not making contact 100%. Bent cabinet back, and applied sealant adhesive to a small gap that remained. Informed customer factory only covers that type of damage within the first 30 days. Customer will contact Whirlpool to see if they will do anything for her. Checked unit’s ops, unit is working fine.; used 1 WP482338 (ADHESIVE) from stock"
Near San Gabriel, CA 91775
Juan
Job Details: 07/28/2020
REFRIGERATOR MAYTAG MSD2542VES00 "Fresh food door gasket is coming off the door. Door gasket is in good condition, it’s the liner on the door that is separating from the door shell. Door would need to be replaced to address issue. Door is no longer available for this model, so I am unable to repair. Door has been discontinued."
Near West Covina, CA 91791
Andy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS02 "No cool, needs compressor called techline again same sr#; ordrng 1 W10832994 (compressor)"
Near Rosemead, CA 91770
Juan
Job Details: 07/28/2020
WASHER MAYTAG MVWB865GW0 "F0e5 overload. Tried to spin basket manually, a lot of resistance felt. Disassembled unit, found a bottle cap (bleach) stuck between spin basket and tub. Removed cap. Ran diagnostics, unit’s ops check fine. Calibrated unit as well."
Near Turlock, CA 95380
Cruz
Job Details: 07/28/2020
DRYER WHIRLPOOL WED5100HW0 "Fixed- installed new part (facia) there are now Audible tunes, unit is heating fine as well, cx ok repair."
Near Glendora, CA 91741
Andy
Job Details: 07/28/2020
WASHER AMANA NTW4516FW1 PArts didn’t drop off part how to reschedule.
Near Arcadia, CA 91007
Juan
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Fresh food evaporator and stepper valve need to be replaced.; ordrng 1 W10865322 (evaporator) and 1 W10865727 (valve)
Near Monrovia, CA 91016
Juan
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer opened the freezer drawer, when she did, the ice maker broke off from the liner. Customer states the ice maker was iced over. Ice maker and water valves need to be replaced.; ordrng 1 4317943 (icemaker only) and 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"
Near Fresno, CA 93730
Timothy
Job Details: 07/28/2020
WASHER MAYTAG MVWB850YW0 Ran a service test. Unit shown a F51 code. Found basket hard to turn removed basket . And found 2 socks inside. Removed and retested. Unit passed the service test.
Near Fresno, CA 93720
Timothy
Job Details: 07/28/2020
REFRIGERATOR JENN-AIR JB36NXFXLE00 "Customer states the kitchen was being remodeled. The cabinets around the unit were removed. The unit was not attached to a back wall. The customer opened the door and the unit fell on her. The cabinet, door and most likely the upper unit sealed system parts are damaged. Called WPTS( 7728414535) to document. .WPTS directed me to the installation instructions document W10728799 page 3. I was then transferred to safety (7728375586). Took pictures of the unit."
Near Clovis, CA 93619
Timothy
Job Details: 07/28/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Installed parts. Tested unit. Unit operating as designed.
Near Ceres, CA 95307
Cruz
Job Details: 07/28/2020
OVEN WHIRLPOOL WFG320M0BS3 "File # 7728410779 Leon from whirlpool tech line said order necessary parts to complete repair, oven outer door is very lose and is detaching from frame, handle threads are stripped, cx has tape on handle and outer door, look at pics oven door is not attached to cabinet, ordering parts for unit. ; ordrng 1 W10883496 (brkt-mntg) and 1 W10894054 (hndle-door) and 1 W11176456 (glass-door) and 2 W11428245 (SCREW )s and 1 WPW10535767 (glass-door)"
Near Thousand Oaks, CA 91362
Danny
Job Details: 07/28/2020
WASHER WHIRLPOOL MVWC565FW1 Unit is not washing and making loud noises Found unit leaking oil and broken pulleyReplaced gearcase and motor dive and belt and drive Reinstall unit and calibrated washer Ran a test cycle and unit completed with no issues and no leaks Unit is working properly
Near Simi Valley, CA 93065
Danny
Job Details: 07/28/2020
REFRIGERATOR MAYTAG MRT711SMFW00 SR#7728412481Called techline Found drain tube clogged with sticky substanceCleared drain tube and ran a cup of water through drain and unit is now draining properly
Near Porterville, CA 93257
James
Job Details: 07/28/2020
FREEZER WHIRLPOOL WRF535SWHZ00 "Found u it with gapping in freezer gasket. Heated gasket and reset seal. Light in freezer out. Changed bulb, still out. Heated switch area to defrost and remove ice. Switch working after thawing. Lights now working. Unit is working as intended and customer approves functions at this time."
Near Waterford, CA 95386
Cruz
Job Details: 07/28/2020
OVEN WHIRLPOOL WFC150M0EW4 "Needs more work- found left front, right rear element burners working intermittently, found left front coil stuck inside receptacle, found both switches are going bad, need to order parts for unit. ; ordrng 1 814399 (receptical,surf.unit) and 1 W11396790 (COIL) and 2 WP3148953 (switch-inf)s"
Near Porterville, CA 93257
James
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW5000DW3 Replaced cam and shifter. Tested unit and unit now working as intended.
Near Fresno, CA 93722
Timothy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 IM and coupler broken.; ordrng 1 W10873791 (icemaker) and 1 WPW10293212 (chute)
Near Fresno, CA 93722
Timothy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found inconstant VDC from the main control board. Need to return with the main control and call tech support to confirm operation. Book as 2 calls because I will have to trace CKTs with WPTS.; ordrng 1 W11224256 (cntrl-elec)
Near Fontana, CA 92335
Jaime
Job Details: 07/28/2020
WASHER MAYTAG MHW5630HW0 Found shipping bolts still attached to the washer. Had them removed
Near Clovis, CA 93611
Timothy
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KDTM404KPS0 Checked for faults and ran a service test. Found a 10-2(vent wax motor )8-2(inlet water valve) told to check for a disconnected vent wax motor and check it for 600-1000 ohms . Found the wax motor open. Found no rinse aid in the dispenser. WPTS says rinse aid must be used even if the customer has pods with rinse aid in them. Ordering wax motor. WPTS(7728416342); ordrng 1 W11416460 (VENTASS B.)
Near Paso Robles, CA 93446
Tom
Job Details: 07/28/2020
DISHWASHER KITCHENAID KDTE254ESS2 "Installed Control Board, ran diagnostic tests, check okay. Ran unit in Normal Operation, check okay. No damage to unit or home from tech, job complete. "