Near Los Angeles, CA 91352
Leon
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Cx states that unit is not working properly.After running diagnostic check find center door mullion is not opening all the way.; ordrng 1 W11025614 (rail-mulln)
Near Caruthers, CA 93609
Jonathan
Job Details:
02/01/2020
FREEZER WHIRLPOOL WRS325SDHZ01
Found ICEMAKER leaking replaced tested working to spec ; used 1 4317943 (ICEMAKER) from stock
Near Fresno, CA 93722
Irvin
Job Details:
02/01/2020
DRYER MAYTAG MEDB835DW4
No error codes in the board. Tried to run diagnostic test the control went blank. No steam model. Reprogrammed unit dis accept and run cycle. TECHLINE- CATHY 7727020971 informed of issue. Checked the sensor wires found the wires have no continuity replacing (harness W11161899)P/U harness from marcone. Replaced harness and main control. Assembled unit. All ops normal.
Near Bakersfield, CA 93307
Dane
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL GSC25C6EYY
Upon arrival the fresh food compartment was freezing everything. Found the dampener door could not close. Unit needs new air diffusing damper door; ordrng 1 W10572852 (diffuser)
Near Bakersfield, CA 93313
Dane
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02
Upon arrival the customer would remove the filter and water would still come out of the filter housing. Unit needs new filter housing; ordrng 1 W10861696 (housing)
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
02/01/2020
MICROWAVE KITCHENAID KOCE500ESS05
Customer stated that the oven showed F6E1 error code. Removed and replaced control and thermostat tested all works good at this time. Customer wanted inner door glass replaced. Customer paid for part and labor due to cosmetic is not covered.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
02/01/2020
COOKTOP KITCHENAID KFGU706VSS02
Customer stated that the unit has stopped working again after a power surge. Found reigniting control board is out again. Removed and replaced module.
Near Lake Los Angeles, CA 93535
Jonathan
Job Details:
02/01/2020
DRYER AMANA NGD4655EW2
Found loose connection to coils. Fixed connection. Tested unit and is working properly.
Near Lindsay, CA 93247
Erick
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
"Found unit Fresh food evaporator over freezing causing unit not to cool. Freezer has completely no frost pattern whatsoever. Cycled and found fan not running in evaporator, the restated shorted. Unit will need new fan assembly. Gave customer a quote including control board. Customer will call us back as wishes to repair. Job complete"
Near Pomona, CA 91768
Tyler
Job Details:
02/01/2020
REFIRGERATOR WHIRLPOOL WRF560SEYW00
Customer stated that the freezer is door is stuck. Found ice maker overflowing and leaking. Removed and replaced ice maker and valve. Tested all works good at this time. Whirlpool is paying for parts. Customer to paid labor and service call.
Near Hanford, CA 93230
Enrique
Job Details:
02/01/2020
RANGE KITCHENAID KMHS120ESS
"Inspected kitchenaid microwave . Customer concerns , microwave hood light keeps burning light bulb . Shorted lamp holder . ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp)"
Near Fresno, CA 93722
Irvin
Job Details:
02/01/2020
RANGE JENN-AIR C203
Exhaust came on by itself. Bad fan switch. NO POWER TO THE UNIT ON ARRIVAL. recorded the numbers. Powered unit fan did come on the switch is shorted. Removed power from the unit as the assembly is smoking. CX HAS TO PURCHASE NEW UNIT. THE PARTS ARE NO LONGER AVAILABLE.
Near Del Rey, CA 93616
Jonathan
Job Details:
02/01/2020
COOKTOP KITCHENAID KECC667BSS01
Wrong board it’s for a different cooktop; ordrng 1 W10545371 (cntrl-elec)
Near Fresno, CA 93711
Irvin
Job Details:
02/01/2020
DISHWASHER KITCHENAID KDTE334GPS0
Cx says DW leaks during drain. Found the unit is good hole in wall pipes. All ops normal.
Near Reedley, CA 93654
Jonathan
Job Details:
02/01/2020
WASHER WHIRLPOOL WFW9620HC0
Called tech found user interface not responding right; ordrng 1 W11297922 (DOOR)
Near Fresno, CA 93711
Irvin
Job Details:
02/01/2020
DISHWASHER WHIRLPOOL KDTM354ESS3
Leak. Checked install the unit was not completely installed. The level legs not set. Corrected install issue. All ops normal.
Near Riverdale, CA 93656
Jonathan
Job Details:
02/01/2020
DISHWASHER WHIRLPOOL WDF330PAHB1
Tested found heater bad; ordrng 1 W10441445 (heater)
Near Thousand Oaks, CA 91320
Aaron
Job Details:
02/01/2020
M/W OTR WHIRLPOOL WMH31017HS2
"Replaced the main board and holder tested operating ok now at this time , unit lights up correct now at this time"
Near Westlake Village, CA 91362
Aaron
Job Details:
02/01/2020
WASHER WHIRLPOOL WFW92HEFW0
Replaced the main board tested operations unit now fills correct at this time no more codes
Near Fresno, CA 93725
Jonathan
Job Details:
02/01/2020
WASHER WHIRLPOOL MHW5500FW1
Found loose wire at pressure switch reinstalled tested working to spec
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KRFC704FBS01
Customer stated that the dispenser is working better but still sometimes will not dispense. Found fill valve is not always responding. Ordering valve. Customer also stated that a few things were missing when he got fridge ordering parts not in stock.; ordrng 1 W10826105 (pro prserv) and 1 W10882409 (container) and 1 W11194380 (valve)
Near Fresno, CA 93730
Timothy
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KBSD602ESS01
"Inspected unit and found the LEDs are all on one CKT. Replaced LED a found the whole CKT began to work correctly. Unit checks ok. These LEDs are both in the FC on the common wall with the RC. I did not notice excessive moisture in either of the 2 LED bays that the bad LEDs were in. Called WPTS (7727026442) To document the rapid reoccurrence of LED failures. WPTS has no new information that would explain why this has happened at this time.; used 1 W10908166 (LED ASB) from stock"
Near Cayucos, CA 93430
George
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Found refrigerator filter light on customer concern not dispensing ice . Customer instruct deli drawer set to high recalibrated and reposition ice bin retested check out ok complete. No dents or dings cause by tech.
Near San Luis Obispo, CA 93401
George
Job Details:
02/01/2020
REFIRGERATOR MAYTAG MFI2570FEB02
Found refrigerator checking ok at this time per customer experience food freezing customer instruct deli drawer set at coldest reposition setting testing ok complete. No dents or dings cause by tech.
Near Exeter, CA 93221
Erick
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02
Door insulation is failing along with heater causing fill tube to continue to freeze over. Unit will need new door; ordrng 1 LW11026425 (dor-fip)
Near Pomona, CA 91767
Tyler
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRF532SMHV00
Customer stated that unit is not cooling. Removed and replaced evaporator and compressor. Vacuumed system and charged and with Freon. Found leak in condenser. Ordering condenser.; ordrng 1 WPW10346420 (condenser)
Near Los Angeles, CA 91436
Danny
Job Details:
02/01/2020
WASHER MAYTAG MVWB855DC3
Unit won’t start a cycle Found faulty water Replaced valve and reinstall washer Calibrated washer and ran a self test cycle and unit completed with no issues and no leaks Unit is working properly Advised client how to load washer and how much soap to use Unit is now working properly
Near Manteca, CA 95336
William
Job Details:
02/01/2020
WASHER MAYTAG MVWC565FW1
"Replaced drain pump, ran self diagnostics, unit operating as designed"
Near Fresno, CA 93711
Irvin
Job Details:
02/01/2020
DRYER WHIRLPOOL WED5000DW2
Rescheduled the call. All parts not in. Reschedule for Friday. 1/31; ordrng 2 WP279368 (adhesive)s
Near Los Angeles, CA 91343
Randy
Job Details:
02/01/2020
DISHWASHER KITCHENAID KDPE334GPS0
Found unit not installed with cosmetic damage ordering parts scheduled for Thursday. ; ordrng 1 W11162732 (console) and 1 W10913628 (track) and 1 W10914507 (track) and 1 W11157407 (panel) and 1 WPW10653840 (door latch)
Near Fresno, CA 93720
Timothy
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
"Control board, valve and cover are not the recommended version per TSP#W11033419D. Unit will require these parts. The RH door and all internal shelving must be removed to install the cover and valve assembly. T; ordrng 1 W10887799 (trivet), 1 W10918848 (cntrl-elec) and 1 W11167902 (cover-evap) and 1 W11194380 (valve)"
Near Los Angeles, CA 91342
Randy
Job Details:
02/01/2020
DRYER MAYTAG MGDB765FW0
Found unit making clicking noise found the gas valve shutting on and off clicking. Needs new burner assembly part number 280119. Customer does not want unit repaired. Job complete.
Near Oakdale, CA 95361
Lance
Job Details:
02/01/2020
MICROWAVE WHIRLPOOL GMC305PRB00
"Needs work- failed latch assembly due to not unlocking properly, customer declined estimate and further repair at this time"
Near Ripon, CA 95366
Lance
Job Details:
02/01/2020
WASHER MAYTAG MVWB855DC3
"Techline sr# 7727022433Normal operation sounds, of tapping,clicking,clumping and end of agitational stroke is normal. It will make these noises during cycle and is normal. Please call customer service for further help."
Near Fresno, CA 93720
Timothy
Job Details:
02/01/2020
DRYER - ELECTRIC WHIRLPOOL WGD4815EW
Unit has a vent restriction . Checked temps on the outside vent and found they cycle at 135f -165f. Found the dryer does shut off when the door. Unit needs a new door switch. Called WPTS (7727024732) and documented findings. The feel the operating thermostat is ok because the average should be about 150f for timed dry hi heat. ; ordrng 1 WPW10237959 (switch-dor)
Near Clovis, CA 93619
Timothy
Job Details:
02/01/2020
DISHWASHER MAYTAG MDB8989SHZ0
Installed dispenser. Tested unit. Unit operating as designed.
Near Fresno, CA 93720
Timothy
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Found the RC evaporator is frosted up. The customer is going to defrost the unit and I will return next Friday to pull off the evaporator perform the service pointer (W11092686D) associated with this issue as advised by WPTS.
Near Clovis, CA 93611
Timothy
Job Details:
02/01/2020
WASHER WHIRLPOOL WFW5620HW0
"Customer states the only way they can get the unit to drain and spin correctly is to use bulky cycles. Parts are not correct. Found the hot valve clogged. Cleared valve and ran a service test. Unit passed. I have,on both occasions, found no codes. WPTS stated last visit the unit was working as designed and told me to advise the customer to use less detergent."
Near Ridgecrest, CA 93555
Patrick
Job Details:
02/01/2020
LAUNDRY MAYTAG MVWX655DW1
"Found the 7nit having issues with a noise. Checked out and found noise from pully. Tightened and it stopped, but still changed. Pully. Calibrated and tested unit. All ops checked good"
Near Azusa, CA 91702
Stephen
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Replaced upper FC bin, installed adapter kit per service pointer # W10842568. Unit is cooling properly at this time. FC door is closing properly at this time. Complete."
Near Arroyo Grande, CA 93420
George
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KSSC42QTS00
"Found refrigerator fan turning on or off need to replace fan and control board control board not available anymore complete no service. "
Near Los Angeles, CA 91306
Danny
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Sr#7727025078Unit is not cooling Compressor is not running Called tech line and found unit leaking from condenser where the rubber seal and condenser line touch the drain pan Unit is going to require a condenser; ordrng 1 W10865728 (condenser)
Near Santa Maria, CA 93455
George
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Found refrigerator leaking from ice maker found unit need to be leveled for better performance complete. No dents or dings cause by tech.
Near Los Angeles, CA 91311
Danny
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Unit is not cooling Found unit full of frost Unit will require to defrost evap and new sensor and fan scroll and control Need to order parts ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11172798 (cntrl-elec)
Near Visalia, CA 93291
Chase
Job Details:
02/01/2020
RANGE MAYTAG MGR6600FZ1
Installed all parts. Tested unit. All ops now testing normal. Burners now coming on with no prob. Working by design. Job complete.
Near Modesto, CA 95356
William
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
"Ran test 44 , icemaker not returning to home position, ordered ice maker for unit, checked wire harness bottom of freezer door.; ordrng 1 W10873791 (icemaker)"
Near Visalia, CA 93277
Chase
Job Details:
02/01/2020
WASHER MAYTAG MVWC465HW2
Found connection to shifter came loose. Reconnected. Calibrated. Tested. All ops now testing normal. Job complete.
Near Moreno Valley, CA 92551
Kevin
Job Details:
02/01/2020
WASHER WHIRLPOOL WFW560CHW0
"User interface is not responsive and lights for buttons not pushed are flashing. I did manual door lock so customer can get clothes out. When I unlocked the door, the user interface started working. But after a couple loads it does it again. Ordering door lock, main control, and user interface. There is a communication or software issue. ; ordrng 1 W11316250 (latch) and 1 W11322879 (cntrl-elec) and 1 W11325580 (cntrl-elec)"
Near Apple Valley, CA 92308
Cesar
Job Details:
02/01/2020
DISHWASHER AMANA ADB1400AGW1
No heat found thermostat open cutting off power to heater causing unit not to dry reset thermostat all checked
Near Los Angeles, CA 91042
Leon
Job Details:
02/01/2020
OVEN KITCHENAID KOCE500ESS07
Replaced inverter and control electric.Unit not working Error code F6E8Tried to call Whirlpool Tech Line Support no connection.; ordrng 1 W10916778 (swtch-memb)
Near Ripon, CA 95366
Lance
Job Details:
02/01/2020
DRYER WHIRLPOOL WED72HEDW
"Fixed- found unit not heating due to faulty thermal cutoff. Replaced fuse, ran and tested. Unit now fully operational and heating properly. Unit working as designed"
Near Simi Valley, CA 93065
Danny
Job Details:
02/01/2020
WASHER MAYTAG MHW5630HW
Unit is shaking all over the place when unit is in spin cycle Found shipping bolts still on the washer Removed all shipping bolts and reinstall and level washer Ran a test cycle and unit completed with no issues and no leaks Unit is now working properly
Near Los Angeles, CA 91325
Randy
Job Details:
02/01/2020
DRYER WHIRLPOOL WGD4815EW2
Found unit humming but won’t turn. Bad motor. Ordering motor and wheel set up fir tomorrow. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Los Angeles, CA 91403
Randy
Job Details:
02/01/2020
WASHER WHIRLPOOL WSW70HEBWO
F8e1 no water detected possible water pressure sensor. f5e2 door lock error f0e1Unit is not working shuts off at times Error codes indicating switch and latch are bad. Possible too much soap usage. Unit needs the top dryer unstacked. ; ordrng 1 WP8183270 (latch) and 1 WPW10448876 (switch-wl) and 1 WPW10488048 (door strike)
Near Los Angeles, CA 91324
Randy
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
"Unit has stainless steel hose. Cannot add valve to this. Per service pointer, needs more parts. ; ordrng 1 8212547RP (tube-water) and 1 W10267701RP (tube-water)"
Near Atascadero, CA 93422
Tom
Job Details:
02/01/2020
WASHER WHIRLPOOL WFW5620HW0
"Found Bellow torn, leaking water, replace Bellow./Installed Bellow, ran diagnostics, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Near Azusa, CA 91702
Stephen
Job Details:
02/01/2020
WASHER WHIRLPOOL WTW5000DW2
New tub is broken( defective ). Reorder tub.; ordrng 1 W11219115 (TUB- OUTER)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KBSN602ESS01
Customer concerned of freezer compartment LED Lights are dimming. I checked the unit and I found a burn out LED Module ( One on the ceiling). Replaced Module (W10908166). Tested ok.; used 1 W10908166 (MODULE) from stock
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
02/01/2020
WASHER WHIRLPOOL MVWB835DW4
Customer concerned of washer not filling up with water. I set the unit in diagnostic and there was a F8E1 code (Long fill). I ran a manual diagnostic test and the cold water solenoid don’t was dispensing water. I removed the console and I found the cold water solenoid connector faulty. Adjusted the connector and ran a manual and automatic diagnostic test. Tested ok.
Near Apple Valley, CA 92308
Cesar
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
Found filter head leaks when filter is pulled off rerouted for assembly ; ordrng 1 W11346622 (RESERVOIR AND FILTER HEAD)
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
02/01/2020
REFIRGERATOR WHIRLPOOL KRFC704FPS03
"Customer Was concerned of fresh food compartment not cooling enough. I checked Food temperature and it was 36*F with the set temperature at 35*F, also found a plastics package blocking the bottom intake air. Found nothing wrong with the refrigerator. Tested ok."
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
02/01/2020
WASHER MAYTAG MVWC565FW1
Replaced the Electronic Control (W11162438). Recalibrated and tested ok.
Near Bakersfield, CA 93313
Jim
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Replaced door and harness. Unit tested ok
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
02/01/2020
WASHER WHIRLPOOL WTW5000DW2
Customer was concerned of washer not getting into the spin cycle. I checked the unit and I found the Lid Switch damaged. Replaced the Lid Switch (W11307244). Tested ok.
Near Paso Robles, CA 93446
Tom
Job Details:
02/01/2020
WASHER MAYTAG MVWB835DW4
"Installed Valve, ran diagnostics, check okay. Customer concerned about not enough water being spun out of clothes, Spin test good, order Suspension Rods./Suspension - (W11130356)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11130356 (suspension)"
Near Paso Robles, CA 93446
Tom
Job Details:
02/01/2020
DISHWASHER WHIRLPOOL WDT750SAHW0
"Ran diagnostics, no error codes. Customer states that unit will run longer than 5 hours and need to shut off manually. Ran diagnostic tests, no error codes. Order OWI Sensor and Control Board./Sensor - (W11084121)Control Board - (W11305297)/NOTE - PART NUMBERS FROM RELIABLE, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11084121 (sensor) and 1 W11305297 (cntrl-elec)"
Near Atascadero, CA 93422
Tom
Job Details:
02/01/2020
DISHWASHER WHIRLPOOL WDT720PADM2
"Installed Control Panel and Control Board, ran unit, check okay. No damage to unit or home from tech, job complete."
Near Lompoc, CA 93436
James
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Found unit with damage to back side from delivery. Back of unit has metal damage and nickeled back panel. Back panel unrepairable. Registered with trade partners Daniel as techline was down and could not document. Was told to register with techline when system comes back up. Photos in quick pics.
Near San Marino, CA 91108
Francisco
Job Details:
02/01/2020
DISHWASHER JENN-AIR JDTSS244GM0
Panel had a dent on opposite side now. Re ordering please asked for extra padding during shipping. RS ASAP; ordrng 1 W11292033 (PANEL )
Near San Gabriel, CA 91775
Francisco
Job Details:
02/01/2020
DISHWASHER MAYTAG MDB4949SDM2
"Checked unit found broken lid on float switch and error code f6 e4. Ordering parts to repair unit. RS for Monday; ordrng 1 WPW10195036 (float assembly) and 1 WPW10195039 (float switch)"
Near Grover Beach, CA 93433
James
Job Details:
02/01/2020
WASHER MAYTAG MVWB765FW3
Customer concerned about water levels. Ran testing cycle and found unit to be working as intended. Calibrated unit to factory setting. Informed customer on water settings and proper loading techniques. Directed customer back to use and care guide to further familiarize with settings.
Near Los Angeles, CA 90049
Isidore
Job Details:
02/01/2020
DRYER WHIRLPOOL WGD96HEAW2
"Right side dryer Dryer kit 4392067 removed top and front panels old belt and rollers. Installed new dryer repair kit rollers, belt and pulley. Test dryer operation ok at this time. This order was paid in full see order 289991"
Near Camarillo, CA 93012
Hector Zuleta
Job Details:
02/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Customer considered that the dishwasher door doesn’t close. I checked the unit and I found the Latch Strike is missing. Ordered the Latch Strike (WPW10544004).Customer requesting morning service.; ordrng 1 WPW10544004 (door latch strike)
Near Santa Clarita, CA 91355
Michael
Job Details:
02/01/2020
OVEN WHIRLPOOL WOD51EC0HS01
Removed unit and replaced thermostats WP4449751Rebooted unit and tested lower oven bake and unit is now heating as designed.Ran broil and both elements now heat. Job complete
Near Santa Clarita, CA 91321
Michael
Job Details:
02/01/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
Cx showed tech broken upper wash rack adjusters.Removed and replaced upper wash rack adjusters W10712395Wash rack now adjust and glides as designed. Cx is happy job complete
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
02/01/2020
DRYER WHIRLPOOL WGD8620HW0
"Customer concerned of dryer has no display. I checked the unit and is unresponsive, 120VAC present at the control. Ordered : Console (W11367339), and Electronic Control (W11350216).; ordrng 1 W11350216 (ELECTRONIC CONTROL ) and 1 W11367339 (CONSOLE )"
Near Los Angeles, CA 91331
Michael
Job Details:
02/01/2020
WASHER WHIRLPOOL WTW4816FW2
"Removed and replaced water valve W11210459Purged both water hoses before hooking up to unit as cold valve has debris packing inlet screen solid. Took quick pic Rebooted unit and cleared faults. Ran manual hot and cold and op as designed. Ran auto service test and unit fills, agitates, drains, and spins as designed. All ops are as designed job complete"
Near Canyon Country, CA 91351
Michael
Job Details:
02/01/2020
DRYER MAYTAG MGDB765FW0
Cx states door just pops open during cycle. Worked fine for a few cycles and then door started popping open.Tech finds door pops open no matter what you do. Replaced strike W11366436 and catch WP3389441 and still door pops open no matter what. Hinges and door look normal. Documenting with techline.Sr# spoke with Rich can’t document system is downBent hinges with screw driver per techline and door now closes as designed. Job complete
Near Tehachapi, CA 93561
Patrick
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Super iced up. Need to let defrost. Will be back tomorrow ; schdld next appmnt for 1/31 FRI 2-5
Near Bakersfield, CA 93307
Patrick
Job Details:
02/01/2020
MICROWAVE WHIRLPOOL KEMC308KSS01
NEED ASSISTANCE ON CALL .
Near Sierra Madre, CA 91024
Francisco
Job Details:
02/01/2020
WASHER WHIRLPOOL GHW9250MW1
"Checked unit found leak out front. Removed and replaced door gasket unit now checks ok."
Near Bakersfield, CA 93305
Patrick
Job Details:
02/01/2020
RANGE KITCHEN AID KSGG700ESS1
Control wasn’t reordered ; ordrng 1 WPW10603096 (cntrl-elec)
Near Arcadia, CA 91007
Francisco
Job Details:
02/01/2020
MICROWAVE JENN-AIR JMV8208CS1
Checked unit found blown fuse on unit. Checked power it is good polarity and grounded. Found faulty micro switch. Removed and replaced micro switch and fuse along with interlocks. Unit now checks ok.; used 1 W10727360 (MICROSWITCH) from stock
Near Bakersfield, CA 93314
Erick
Job Details:
02/01/2020
DISHWASHER KITCHEN AID KDTM404EBS
Found unit right and left side adjusters broken causing rack to slide off the rails. Unit will need new adjuster; ordrng 2 WPW10546503 (adjuster)s
Near Burbank, CA 91501
John
Job Details:
02/01/2020
DISHWASHER KITCHENAID KDTE334GPS0
"The water level is proper, the heater works properly. The filter in the strainer in the bottom is clean. Customer is concerned of condensation on the interior wall of the dishwasher when it’s complete. Water temperature is 125°. Made suggestions on using rinse aid, powdered detergent, use he didn’t wash cycle, the dishwasher tests good. Customers happy with the product"
Near Glendale, CA 91202
John
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"The ice container was stuck. Removed it, had to replace the icemaker it was frozen with ice. Emptied all the ice from the container. The customer can start over, gave him instructions if they’re not using the icemaker in the colder months to turn it off. The ice maker cycled when I installed a new one. The refrigerator ice dispenser and water test good."
Near Los Olivos, CA 93441
James
Job Details:
02/01/2020
REFRIGERATOR KITCHENAID KBFN502ESS02
Found unit not making ice. Water filter clogged and not allowing water to flow possible bad water valve. Removed filter to bypass and told customer to keep an eye on unit to see if ice cycles. Ordering new water valves incase icemaker does not fill. Will return when parts arrive. ; ordrng 1 W11225845 (valve-inlt) and 1 W11246413 (valve-inlt)
Near Los Angeles, CA 90042
John
Job Details:
02/01/2020
DRYER WHIRLPOOL WGD6620HW0
"The dryer makes normal noise, as the drum goes around. The customer is hearing the rollers go over the seam in the drum. This is normal I don’t see any problem with this dryer, calibrated unit, all test good."
Near Visalia, CA 93292
Alejandro
Job Details:
02/01/2020
FREEZER WHIRLPOOL WRF767SDEM
"Found the unit gasket broke,replace refrigerator door gasket check condenser and refrigerator fan motors running normal"
Near Santa Clarita, CA 91350
Michael
Job Details:
02/01/2020
WASHER WHIRLPOOL WTW8000DW5
Cx states not enough water entering unit.F3E2-F8E1-F0E3-Ran manual hot and cold and valves hum but no flow. Verified good pressure to units. Needs water valve W11173597 but part is defective Ordering new water valve return tomorrow 8-12; ordrng 1 W11173597 (WATER VALVE)
Near West Covina, CA 91791
Andy
Job Details:
02/01/2020
MICROWAVE KITCHENAID KOCE507ESS07
"Not heating, replaced mag and inverter two times tested unit working properly"
Near Riverside, CA 92509
Rod
Job Details:
02/01/2020
WASHER WHIRLPOOL WFW85HEFW1
"Returned to replaced ordered parts which were fried. After diagnostic run no trouble codes were displayed indicating that self correction had taken place.Low flow was not an issue after running diagnostics.Did find sudsing Found intermittent voltage from control to pressure switch.Ordering control and pressure switch also smelt electrical burning odor. May need ui as well.; ordrng 1 W10903218 (panel-cntl) and 1 W11201290 (cntrl-elec) and 1 WPW10448876 (switch-wl)"
Near Clovis, CA 93611
Timothy
Job Details:
02/01/2020
OVEN WHIRLPOOL KEBS179BSS
Found the oven control fuse open. Replaced and tested. Unit checks ok.; used 1 WPW10545255 (FUSE-THRML) from stock
Near Santa Clarita, CA 91387
Michael
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Cx states unit is not cooling properly in freezer compartment.Found unit is cooling but not cold enough in FC. Compressor is running loud.Took freezer temp with thermal probe 46°Removed unit and found compressor is extremely hot to the touch. Dryer is ambient tempCondenser fan is running as designedAppears a obstruction in the sealed systemDocumenting with techlineSR#7727022908 spoke with KathyOrdering compressor kit W10507884Will document with office and have appt rescheduled to sealed system tech; ordrng 1 W10507884 (COMPRESSOR KIT)
Near Santa Clarita, CA 91390
Michael
Job Details:
02/01/2020
RANGE JENN-AIR JGRP548WP01
Cx states unit will preheat but after putting the food in the unit will reset and Cx has to start bake cycle over again. Also states the timer does not keep correct timeF1E1 fault stored in control manager board is defective.Breaker panel was mislabeled so tech was not able to reboot unit. Ordering control board W10888661And Cx will call electrician to get breakers figured out.Cx will call into office when they have the electrical issue figured out.; ordrng 1 W10888661 (CONTROL BOARD)
Near Riverside, CA 92508
Kevin
Job Details:
02/01/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
"Unit not cooling in top half of RC. Temps in FC are normal. Temps behind crispers are normal. RC evaporator fan not pushing air up to top of RC. Programming is off on user interface causing issues with ice maker not running. Unit needs evaporator fan, cover, and front interface. Removed and replaced cover, interface, and main control. Tested unit. All tests good."
Near Riverside, CA 92503
Kevin
Job Details:
02/01/2020
REFRIGERATOR WHIRLPOOL GI5SVAXVQ00
Customer stated that food is freezing in RC. I verified proper damper operation. I put unit into diagnostic and found thermistor for RC reading incorrectly. Failed RC thermistor. Removed and replaced RC thermistor. Tested unit. All tests good.
Near Frazier Park, CA 93225
Michael
Job Details:
02/01/2020
MICOWAVE AMANA AMV2307PFS3
Cx states unit will sometimes not heatTested unit with magic light bar and unit turns turn table and heats as designed. Cx states sometimes if they slam the door unit will begin to work.Unit needs interlock kit W11244494Tech is not able to complete this repair due to differences in instruction sheet and where the colored wires are located. Need service manager to assist repair.
Near Merced, CA 95348
Kenneth
Job Details:
02/01/2020
LAUNDRY WHIRLPOOL MVWB865GC0
Installed suspension rods and tested unit. Unit is now working properly. Customer approves function at this time.
Near Turlock, CA 95380
Kenneth
Job Details:
02/01/2020
WASHER WHIRLPOOL MVWB855DC3
Customer concerned about washing ability. Found the rotor loose. Cause it to drop down from stator causing wash issues. Renivdd screw. Applied loctite. And reinstalled. Tested unit. Unit is now working properly. Customer approves functions at this time.