Near Los Angeles, CA 91345
Antonio
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW5000DW1
Damper is broken and tub fell off. Ordering damper. ; ordrng 1 W11130362 (suspension)
Near Riverside, CA 92509
Kevin
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
Unit not cooling in RC and making loud noise. Found frozen over RC evaporator causing fan to hit ice and no cool. Ordering parts per service pointer. Allow 1 hr on return. Customer will defrost prior to repair. ; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11211387 (cover-evap) and 1 W11457241 (DRAIN PAN)
Near West Covina, CA 91791
Stephen
Job Details:
08/05/2020
DRYER - GAS WHIRLPOOL WGD5620HW1
Unable to put into diagnostics. Green LED is flashing. No display. Needs console and ACU.; ordrng 1 W11378949 (CONSOLE) and 1 W11417009 (ACU)
Near Ridgecrest, CA 93555
Patrick
Job Details:
08/05/2020
WASHER MAYTAG MVWB765FW4
Found the unit not operating properly for customer. Checked motor rotor and gear case. Oil leak needs rotor and gear case ; ordrng 1 W11260238 (rotor) and 1 W11393685 (GEAR CASE)
Near Ridgecrest, CA 93555
Patrick
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
Not cooling compressor super hot partial frost pattern. Compressor high amp draw. Needs compressor; ordrng 1 W10507884 (compressor) and 1 W10913906 (coupler)
Near Los Angeles, CA 91606
John
Job Details:
08/05/2020
DRYER WHIRLPOOL MLG2000AWW
"Secondary coil on the gas valve has failed. Installed new gas valve coils. The dryer tested good. Also, the ducting is clear and clean. The temperature was 168°.; used 1 279834 (2 COIL GAS VALVE SET) from stock"
Near North Edwards, CA 93523
Patrick
Job Details:
08/05/2020
WASHER WHIRLPOOL WFW3090JW
Wrong control ordered by previous tech ; ordrng 1 W11334214 (CONTROL )
Near Los Angeles, CA 91606
John
Job Details:
08/05/2020
WASHER WHIRLPOOL WRT518SZFM00
"The freezer door is not closing properly. Note, the pictures I took. We lined the freezer door and adjusted the hinge so it will close properly. The freezer door tested good at this time."
Near Burbank, CA 91506
John
Job Details:
08/05/2020
DISHWASHER JENN-AIR JDB9800CWS2
"The dishwasher would not always run or heat the water. Replace the main controller, replaced in noisy drain pump. Replaced the water sensor. Also had to replace the pump and motor assembly. The dishwasher tested good at this time. Whirlpool is covering the part."
Near San Bernardino, CA 92407
Rod
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Intermittently leaks water on floor on right side of product.Appears that freezer icemaker was leaking.Refer Icemaker not producing iceRust powder in bottom of drain collection pan looks like it overflows.Contacted Robert at wfcc tech line.Ice makers both over flowing won’t stop filling until start to overflow. Drain collection pan not cracked or broken.; ordrng 1 W10898228 (icemaker) and 1 W10898289 (icemaker)
Near Burbank, CA 91505
John
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
"Cleaned and lubed the drawer tracks for the freezer drawer, also for the ice in. Tighten the freezer door handle, refrigerator in the freezer tested good at this time."
Near Grand Terrace, CA 92324
Rod
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
No ice.....seems not to cool in freezer.Icemaker thermistor not registering a reading and ice box fan inoperative. Unable to prove a sealed system issue at this time ordering icebox fan and icemaker.Temps seem at as designed levels as long as door is closed.; ordrng 1 W10846539 (evaporator fan blade)
Near Pomona, CA 91767
Andy
Job Details:
08/05/2020
FREEZER WHIRLPOOL WRF736SDAM13
"Not cooling, found control and fan bad , replaced control and fan tested unit working properly"
Near Redlands, CA 92373
Rod
Job Details:
08/05/2020
OVEN WHIRLPOOL WOS51EC0HS01
Oven control user interface non responsive when attempting to turn on oven.Confirmed No response from user interface. Ordering user interface.SCHEDULE WHEN PARTS ARE IN; ordrng 1 W11296171 (console)
Near Glendora, CA 91741
Andy
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KBSD618ESS01
"not crushing ice and dispenser door staying open, replaced motor ice bucket and dooor chute, tested unit working properly"
Near Azusa, CA 91702
Andy
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"Gasket coming apart, replaced gasket and Tested unit working properly"
Near Claremont, CA 91711
Tyler
Job Details:
08/05/2020
COOKTOP WHIRLPOOL JGD8348CDP
Customer stated that the right burner box is not igniting. Found broken wires and cracked ignitor. Ordering terminal block and ignitor in stock at coast and office.; ordrng 2 74004053 (sub 7432p073-60)s and 1 WP74005890 (terminal b)
Near West Covina, CA 91791
Andy
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
"Not making ice, found fill line frozen, installed sealer gum on line and also repaired freezer rail bin was not closing all the way had to remove door and bin to fix issue tested unit working properly"
Near Claremont, CA 91711
Tyler
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Customer stated that the ice will not dispense. Ordering auger motor and bin was damaged during delivery..; ordrng 1 W11202789 (motor) and 1 W11212391 (bin-freezr)
Near Los Angeles, CA 91331
Antonio
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Freezer was not closing properly. Adjusted freezer door and aligned. Checked door gaskets. Working ok.
Near Upland, CA 91784
Tyler
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Customer stated that the unit is not cooling. Found evaporator is frozen over and ice maker is not working. Ordering ice maker and fan motor not in stock. Customer to defrost.; ordrng 1 W11087438 (motor-evap) and 1 W11294907 (icemaker)
Near Porterville, CA 93257
James
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Installed new parts and unit is working as intended. 37 in fridge and 0 in freezer.
Near Lindsay, CA 93247
James
Job Details:
08/05/2020
WASHER MAYTAG MVWC565FW
Allied new parts and tested unit. Unit is working as intended at this time.
Near Exeter, CA 93221
James
Job Details:
08/05/2020
DRYER MAYTAG MEDB835DW
"Cut off old blower wheel, replaced motor and installed new blower. Unit now working as intended."
Near Ridgecrest, CA 93555
Patrick
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01
Removed and replaced air tower. Applied adhesive to gaps. Tested unit. All ops checked good
Near Boron, CA 93516
Patrick
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00
Removed and replaced control. Tested unit. All ops checked good
Near Monterey Park, CA 91754
Francisco
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW5000DW
Found excessive shaking during spin. Contacted wpl tech line they advised replacing suspension rods. Ordering part RS for next Wednesday.; ordrng 1 W10594080 (suspension)
Near Rosamond, CA 93560
Patrick
Job Details:
08/05/2020
WASHER MAYTAG MVWX655DW2
Customer concerned of off balance. Checked out and found the right rear suspension n9t installed properly. Reinstalled and secured. Tested unit. All ops checked good
Near Hanford, CA 93230
Enrique
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW8500DW5
"In diagnostics found , long fill error code . Installed new valve , performed calibration . All functions tested normal , no leaks ."
Near San Gabriel, CA 91775
Francisco
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRT771RWYW01
Checked unit found water leak coming from fill tube. Order part to complete call.; ordrng 1 WP1106508 (gasket) and 1 WP2196157 (fitting) and 1 WP596669 (clamp)
Near San Bernardino, CA 92407
Rod
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW5000DW3
"Shimmies and shakes violently when spinning and drainingConfirmed Found that leveling legs were not set at delivery/installation.Diagnostics did not indicate any stored fault codes nor di machine display any abnormal sound, vibration nor excessive shimmy an shake after leveling legs were adjusted.As designed operation was restored."
Near Monrovia, CA 91016
Francisco
Job Details:
08/05/2020
DRYER MAYTAG MGDB835DC4
Checked unit found broken blower wheel. Ordering part RS for Tuesday ; ordrng 1 WP697772 (blower wheel)
Near Cambria, CA 93428
Tom
Job Details:
08/05/2020
OVEN WHIRLPOOL CWE5800ACS14
"Entered diagnostics, found error code F2E0. Ran unit, Lower functional, replace Control Board/User Interface. During operation there is no Fan operation, replace Blower Fan.Customer declines repair. No damage to unit or home from tech, job complete."
Near Montebello, CA 90640
Juan
Job Details:
08/05/2020
DRYER MAYTAG MGD3500FW0
"Door glass seal came off, seal is ripped, it needs to be replaced.; ordrng 1 W11126230 (seal)"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
08/05/2020
KITCHEN WHIRLPOOL WDT780SAEM
Customer stated that the unit is not draining. Found debris in pump. Removed debris and calibrated all works good at this time.
Near Turlock, CA 95382
Cruz
Job Details:
08/05/2020
RANGE WHIRLPOOL WFC150M0EW3
"Need more work- found bake & broil cycles not reaching temp, temp is increasing at cntrl but elements are not red hot, checked for voltage at block terminal and found 240v appliance needs a cntrl elec. ; ordrng 1 W11122557 (cntrl-elec)"
Near Tehachapi, CA 93561
Patrick
Job Details:
08/05/2020
BUILT- IN MICROW KITCHEN AID KMBP100EBS
Found the unit needing the front door assembly and screws that weren’t ordered last time. I will have to pick up screws from hardware store ; rqstng P&A on 1 W10775494 (glass-door)
Near Lancaster, CA 93536
Patrick
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Removed and replaced control. Tested unit. Didn’t fill. Noticed ice maker fill tube is iced over and the ice maker cup full of ice. Needs valve and fill tube ; ordrng 1 W11043013 (valve) and 1 W11415785 (FILL TUBE )
Near Los Angeles, CA 91367
Danny
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Unit is making noises and not cooling properly Found loud diffuser and not opening properly Need to order parts and rs call ; ordrng 1 W11164593 (diffuser)
Near Alhambra, CA 91803
Francisco
Job Details:
08/05/2020
DRYER WHIRLPOOL WGD4950HW0
Checked unit found torn door gasket and squeaky pulley. Removed and replaced gasket and dryer repair kit. Unit now working properly.; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Arcadia, CA 91007
Francisco
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KSSC36FJS00
Removed and replaced filter and filter head. No leaks unit working as intended.
Near Sierra Madre, CA 91024
Francisco
Job Details:
08/05/2020
RANGE WHIRLPOOL WFG320M0BS3
Checked unit found no spark. Accessed spark module and closed switch/ 120 vac on red wire. Removed and replaced module. Tested ops unit now working as intended.
Near Fresno, CA 93730
Timothy
Job Details:
08/05/2020
DISHWASHER KITCHENAID KDTM354DSS5
Checked for faults and ran a service test. Unit has no faults. Noted more suds than I expected. Called WPTS (7728484153) they feel the issue is with water quality (hardness/mineral content) or detergent issue. I am replacing the detergent dispenser because the rinse aid might be leaking.; ordrng 1 W10861000 (detergent dispenser)
Near Pasadena, CA 91107
Francisco
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01
Removed and replaced adapter/fan/module/damper. Unit now checks ok. Made cx aware that left door will stick out a bit more due to thicker gasket on new adapter.
Near Pasadena, CA 91105
Francisco
Job Details:
08/05/2020
WASHER WHIRLPOOL WFW9450WW00
Checked unit found no error codes. Cx was not holding start switch therefore was not starting properly. Educated cx on use of button and ran overall check unit seems ok.
Near Clovis, CA 93619
Timothy
Job Details:
08/05/2020
REFIRGERATOR WHIRLPOOL WRF767SDHZ
IM showing an E2 (lost home position) code. Ran IM diagnostics IM failed . Unplugged unit to clear fault and retested. IM failed second test too.; ordrng 1 W11294907 (icemaker)
Near Modesto, CA 95350
Cruz
Job Details:
08/05/2020
DRYER WHIRLPOOL WED7500GW0
"Fixed- installed new parts (sealer, dryer repair kit) tested unit in a high heat cycle it heated fine, runs quiet, no vibrating/roaring sounds, cx ok repair."
Near Clovis, CA 93611
Timothy
Job Details:
08/05/2020
DISHWASHER KITCHENAID KDTM404KPS0
Tried to remove vent but could not get the cover off. I am not going to damage the inner door just to try and separate these two parts. I need to order the bezel so I can break it to remove it.; ordrng 1 W11025634 (BEZEL)
Near Modesto, CA 95356
Cruz
Job Details:
08/05/2020
DISHWASHER KITCHENAID KDFE104DSS3
"Fixed- installed new parts (door strike, door latch) per whirlpool, put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, cx ok repair."
Near Escalon, CA 95320
Cruz
Job Details:
08/05/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Fixed- installed new part (pump & motor) put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, the appliance is working as designed, cx ok repair."
Near Fresno, CA 93701
Irvin
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03
Cx says the fridge is not cooling on either side. Evap motor is working. Ice up unit needs thermostat. The dampener is popping. ; ordrng 1 W11264792 (DIFFUSER ) and 1 W11342162 (HARNESS)
Near Modesto, CA 95355
Cruz
Job Details:
08/05/2020
WASHER MAYTAG MVWB750WQ1
"Need more work- needs a cntrl elec (w10253697) it’s no longer available, cx needs to notify there warranty about other options, found error code f32 long drain, unit is not completing cycles will stay stuck at times, cx said they have to unplug power cord for 30 seconds then plug back into outlet cycle will continue cx said its random, checked bearings and found then to be ok, basket not getting stuck/ spins freely. Cx is going to call there warranty"
Near Delhi, CA 95315
Cruz
Job Details:
08/05/2020
FREEZER WHIRLPOOL WRT111SFDW3
"Fixed for fcc- found compressor turning off/on, removed and tested start relay and found it to be bad, installed new start relay compressor turn on and stayed on, allow 24 hrs for proper cooling, cx ok repair"
Near Ceres, CA 95307
Cruz
Job Details:
08/05/2020
DISHWASHER MAYTAG MDB7749AWB2
"Fixed- installed new parts (door latch, cntrl elec, panel cntrl ) put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, the appliance is now working as designed, cx ok repair."
Near Los Angeles, CA 91304
Danny
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01
Unit is not cooling Found evap full of frost Need to order harness and defrost sensor ; ordrng 1 W11405276 (HARNESS) and 1 WPW10384183 (thermistor)
Near Hidden Hills, CA 91302
Danny
Job Details:
08/05/2020
DISHWASHER WHIRLPOOL KDTE704DPA0
Unit is not completing cycle Found faulty fan And client wanted controls replaced Replaced controls and fanReinstall dishwasher and ran a self test cycle unit completed with no leaks and no issues.
Near Kingsburg, CA 93631
Frank
Job Details:
08/05/2020
WASHER MAYTAG MHW5500FW
Customer recorded noise Performed diagnostics No error codesFound rotor bad grinding Will order parts; ordrng 1 W10190556 (filter flowplate asy) and 1 W10870751 (stator) and 1 W11253212 (screw)
Near Agoura Hills, CA 91301
Danny
Job Details:
08/05/2020
DISHWASHER KITCHENAID KDTE334GPS0
Broken rails Unit falls under special project listed above Pull unit out and replaced tracks Reinstall unit no floor or cabinet damage Test unit and unit is working properly.
Near Fowler, CA 93625
Frank
Job Details:
08/05/2020
KITCHEN WHIRLPOOL KMBP100ESS
Customer stated microwave door isn’t closing properlyPerformed diagnostics Found door hinges defective Will order part
Near Santa Clarita, CA 91354
Raymond
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRS325FNAM01
"Upon arrival lights not turning on. Found shorted modules. Replaced fc flat lens and rc tapered lens. Tested, unit functions as designed."
Near Visalia, CA 93277
Frank
Job Details:
08/05/2020
WASHER WHIRLPOOL WFW560CHW0
Customer stated leaking from frontPerformed diagnostics Found has a rip insideInstalled partSpring broke Have tp order partPlease schedule me to come back out Friday am; ordrng 1 W11266654 (clamp)
Near Monterey Park, CA 91755
Juan
Job Details:
08/05/2020
FREEZER WHIRLPOOL WRB322DMBM01
"Items preventing door from closing properly. Light switch stuck closed. Rearranged items made sure the drawer closed fine. De iced light switch area, switch is working fine now."
Near Fresno, CA 93737
Timothy
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Found the FC evaporator fan is not running. ; ordrng 1 W11172798 (cntrl-elec) and 1 W11396715 (EVAPORATOR FAN MOTOR )
Near Fresno, CA 93730
Timothy
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Installed motor and tested . Ice dispensing.
Near Clovis, CA 93619
Timothy
Job Details:
08/05/2020
REFRIGERATOR MAYTAG MSS26C6MFZ
Replaced housing and tested . Unit checks ok. If leak persists replace the filter.
Near Fresno, CA 93722
Irvin
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KRFF507HPS01
"Concerned the water ic cloudy after dissension. Pulled water line from unit, cloudy source water. More cloudy thru dispenser. DAVE -TECHLINE source water cloudy, dispenses cloudy. “Air” braided steel line have rubber coating can cause cloudy. Recommend replace water line. PER TECHLINE USE PLASTIC SUPPLY LINE. SR# 7728481247 . Informed cx to replace steel line with plastic line and flush after replacement. Informed further the water is cloudy at the source, see builders if issue persist."
Near Lemoore, CA 93245
Enrique
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01
"Customer concerns , ice maker stopped producing ice . Found freezer door broken wires . Need new door .; ordrng 1 LW10691266 (dor-fip)"
Near Armona, CA 93202
Enrique
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW5000DW3
"Customer concerns , control shuts off during wash cycle and turns on by itself . I called techline , spoke with Cathy sr#772845569 found no error codes . Only quick wash cycle works , order control board .; ordrng 1 W11417466 (CENTRAL ELECTRIC )"
Near Fresno, CA 93703
Irvin
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRS322FDAB05
"Frezer section is frosted over. Fresh food not getting cold. Manual dampener closed fully, adjusted. The unit components checks out. The freezer control was all the way closed. Cx says adjusted the frezer conrptrol and issue started. Informed cx of how to change temps. Set temps. Unit back together. Decided unit. All ops normal."
Near Fresno, CA 93704
Irvin
Job Details:
08/05/2020
FREEZER WHIRLPOOL WRX986SIHZ00
"Removed power from unit. Removed shelf in frezer. Installed replacement evap harness. Assembled unit, powered. Cycled on. All ops normal. Allow 24-36 hrs for temps to balance and ice production"
Near Fresno, CA 93711
Irvin
Job Details:
08/05/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01
"The frezer section is sluggish says not as cold ice cream not frozen. Found the evap motor bimetallic is bad frost buildup around the bimetallic. Removed power replaced assembly. Powered unit, cycled on. All ops normal."
Near Oak Park, CA 91377
Danny
Job Details:
08/05/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Tub is damage and gasket fell off Found frame that holds the gasket all bend and out it’s frame and pivotsThis will require a complete tub.Client denied repair .
Near Bell Canyon, CA 91307
Danny
Job Details:
08/05/2020
DOUBLE OVEN JENN-AIR JGRP548WP02
F6e6 error code Client a a power failure and power up Client stated that unit has not be giving error code since I advised client that F6e6 mean lost communication between ui and main control and a power rest could’ve fix the issue If issue continues main control and ui need to get replaced . Test unit and unit is working and heating properly
Near Calimesa, CA 92320
Rod
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00
Back of freezer frozen overConfirmed Defrost components failed open thermistor shorted adaptive defrost board.failureOrdering dfrst control and bimetal; 1 2303825 (sub 4388931) and 1 WPW10392132 (bimetl-def)
Near Los Angeles, CA 91304
Danny
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KSCS25INMS01
Broken ice dispenser Found broken liner Install new door bracket Reinstall unit and power up Test dispenser and unit is working properly Advised client to allow 24hrs for unit to reach proper temp.
Near Yucaipa, CA 92399
Rod
Job Details:
08/05/2020
DRYER MAYTAG MGDB855DC4
Rayon shorts and a wash clothes were stuck to the rear heater inlet and melted from excessive heat.Confirmed Thermistor and operating thermostat Lowe’s contract ; 1 WP3391912 (thermostat) and 1 WP8577274 (thermistor)
Near Moorpark, CA 93021
Hector Zuleta
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KBFO42FTX04
"To access the ice maker the freezer door has to be remove it. Attempted to remove the bolts and nuts (Left side) was unsuccessful, bolts and nuts are frozen. I contacted the office and rescheduled."
Near Selma, CA 93662
Frank
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW5000DW3
Customer isn’t answering Called dispatch They said nobody is answering I’ve taken pictures job completed
Near Clovis, CA 93611
Timothy
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
Bottom bracket broken. Replaced broken bracket. IM secure.
Near Perris, CA 92570
Kevin
Job Details:
08/05/2020
DRYER AMANA NGD4655EW0
Start switch fell inside console and knob broke when switch fell in. Removed and replaced switch. Ordering knob. ; ordrng 1 WPW10453948 (knob)
Near Ahwahnee, CA 93601
Kenneth
Job Details:
08/05/2020
RANGE JENN-AIR JDS1750FS0
"Fiund unit caught fire. Found manifold loose to orfive. Dumping gas under control. Ordrring new UI, manifold, seal bracket, display ,main board. Will open door and clean extinguisher dust out. Did not reschedule dude to part availability. Directed custimer back to jenn-air if they want replacement unit. ; ordrng 1 W11039015 (Console) and 1 W10557780 (Bracket) and 1 W11108634 (Display) and 1 W11295990 (Control) and 1 W10790616 (Manifold) and 2 WPW10505764 (Knobs)s and 4 W10140571 (Seal)s"
Near Hanford, CA 93230
Enrique
Job Details:
08/05/2020
WASHER MAYTAG MVWB865GW0
"Installed new parts , performed calibration . All functions tested normal , no leaks ."
Near Oakhurst, CA 93644
Kenneth
Job Details:
08/05/2020
WASHER AMANA NTW4516FW3
Found unit with a faulty deain pumo. Growling grinding noise but not draining. Ordering new drain pumo. Reschefuled customer for tuesday 8-11-20; ordrng 1 W10919003 (Drain pump)
Near Hanford, CA 93230
Enrique
Job Details:
08/05/2020
WASHER MAYTAG MVWB835DW3
Installed lid . All functions tested normal .
Near Lemoore, CA 93245
Enrique
Job Details:
08/05/2020
RANGE WHIRLPOOL WFE770H0FZ2
Installed central electric and thermal fuse . All functions tested normal at time of service .
Near Los Angeles, CA 90272
Isidore
Job Details:
08/05/2020
DISHWASHER WHIRLPOOL WDF330PAHB2
"Drain pump weak over heating removed and installed new drain pump found drain loop WPW10545278 and drain line 8269144A failure, something inside drain line not coming out. Parts ordered; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (drain hose LOOP)"
Near Rosemead, CA 91770
Juan
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03
"Customer concerned unit is loud, specially at night time. Also that unit rocks when opening or closing. Leveled unit properly, checked compressor and fans. All different loads on unit are working as they should, normal noise level. Customer is comparing unit to previous models owned, and different branded unit owned by relatives. Advised customer unit’s sound levels are normal. Unit sits in the living room, at night surroundings are a lot quieter, so unit would seem louder, even though it is emitting same sounds as in the daytime. Unit is working fine."
Near Paso Robles, CA 93446
Tom
Job Details:
08/05/2020
OVEN JENN-AIR JJW3830DS03
"Entered diagnostics, found error code F3E3. Attempted to reboot unit, no change. Order and replace Control Board and Meat Probe Jack./Control Board - (W10821712)Probe Jack - (W11220388); ordrng 1 W10821712 (CNTRL-ELEC) and 1 W11220388 (JACK-PROBE)"
Near Arcadia, CA 91006
Juan
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW7000DW1
"Replaced suspension rods, checked ops, unit is working fine. Instructed customer on how to load the unit."
Near Baldwin Park, CA 91706
Juan
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04
"Replaced main board,ice maker, and water valve. Checked ops unit is working properly now."
Near Redlands, CA 92373
Rod
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01
No ice productionConfirmed .....open Icemaker thermistor needs icemaker declined
Near Highland, CA 92346
Rod
Job Details:
08/05/2020
WASHER MAYTAG MVW7232HW0
Fault codes displayed and can’t stArt product.Confirmed Product will stop and won’t restart unless consumer has canceled and restart machine when an off balance o other condition is sensed by product control. This is not explained in operators guide s ontrrvrmyion by tech would ne required. As designed op returned with no issues and o recurring abnormalities.
Near Oxnard, CA 93030
Joe
Job Details:
08/05/2020
WASHER MAYTAG MHWE251YG00
Needs pulley assembly because it keeps making noise ; ordrng 1 WP8540088C (pulley) and 1 WPW10260319 (belt) and 1 WPW10283361 (nut)
Near Westlake Village, CA 91361
Joe
Job Details:
08/05/2020
DRYER MAYTAG MGDB765FW0
Ordered wrong door seal. Ordering correct seal ; ordrng 1 WPW10354795 (seal-door)
Near Riverside, CA 92506
Kevin
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Led lights not coming on. I found failed led module in FC. I tried removing led module and found wires are pulled out of connector in liner. I tried digging out foam 2 inches around and can’t find wires. Called tech line. SR#7728481806. They are submitting for unrepairable.
Near Stevenson Ranch, CA 91381
Randy
Job Details:
08/05/2020
WASHER WHIRLPOOL MVWB835DW2
"Removed and replaced gearcase. Hard time removing washplate, hard time installing new gearcase. More issues than expected on job. While I got gearcase fastened, washplate would not go on new gearcase. Washplate is fine but gearcase is defective not allowing washplate to secure onto gearcase. Defective already installed. Will set up for tomorrow afternoon Cx okayed. ; ordrng 1 W10811956 (drum assy)"
Near Glendale, CA 91208
Leon
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS01
Didn’t receive reservoir Cx did defrost the unit Replaced single valve from the back of the unit Unit still not working .Please send senior tech for next visit
Near Perris, CA 92570
Kevin
Job Details:
08/05/2020
WASHER MAYTAG MVW7232HC0
Unit not filling or finishing cycle. I found error codes for long fill. I found drain hose too low causing false errors. I instructed customer on drain hose install. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01
Paddle didn’t correct issue. I called tech line and they recommended a new freezer door. Sr#7728402796. Customer declined a door.
Near Perris, CA 92570
Kevin
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Customer concerned with ice getting stuck in ice chute. I noticed some cubes are too large. I leveled ice maker to help with cube size. Also informed customer it can happen when water pressure is too high. Unit tests good.