Near Grover Beach, CA 93433
George
Job Details:
07/31/2020
OVEN WHIRLPOOL WFG770H0FZ0
Installed part when turning on bake or broil kicks on keeps clicking. Then shuts off ok to replace control board and valve ok to order.; ordrng 1 W10919226 (regulator) and 1 W11342985
Near Santa Maria, CA 93455
Jim
Job Details:
07/31/2020
OVEN WHIRLPOOL WOD93EC7AS01
Blower was never shipped to the warehouse; ordrng 1 WPW10545291 (fuse-thrml)
Near Rialto, CA 92377
Tyler
Job Details:
07/31/2020
DISHWASHER WHIRLPOOL KUDI01FLSS
Customer stated that the door falls and the dispenser needs to be replaced. Removed and replaced dispenser and door links. Tested all works good at this time.
Near Santa Clarita, CA 91350
Randy
Job Details:
07/31/2020
REFRIGERATOR KITCHENAID KRFC300ESS01
Cx gaskets torn. Causing ice build up in freezer and fridge. Needs replaced ; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10830162 (gasket-fip)
Near Claremont, CA 91711
Jaime
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Found a little bit of ice buildup at the bottom right hand side corner of the freezer door. Made sure the doors close properly
Near Stevenson Ranch, CA 91381
Randy
Job Details:
07/31/2020
FREEZER KITCHENAID KRSC503ESS00
Broke wires. .
Near Clovis, CA 93612
Timothy
Job Details:
07/31/2020
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ
Unit has a broken door harness and damaged IM.; 1 LW11037733 (dor-fip) and 1 W10873791 (icemaker)
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
07/31/2020
RANGE WHIRLPOOL WFG550S0HZ1
Customer was concerned of broil not working. I checked the unit and I found one of the inner back cover in contact with the broil electrode making divert the spark before reaching the tip of the electrode. Drilled new holes to be able to screwed the back cover due to damage in the rear section of the range for what it looks that the whole unit was dropped. I tested the broil after I reattached the panel and it works fine.
Near Fontana, CA 92335
Jaime
Job Details:
07/31/2020
WASHER WHIRPOOL WTW5000DW1
Found suspension rod broken. Ordered parts; ordrng 1 W10721967 (drive pulley) and 1 W11130362 (suspension)
Near Oak Park, CA 91377
Danny
Job Details:
07/31/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Unit is not draining Found faulty drain pumpReplaced drain pump Reinstall unit and ran a self diagnostics test unit completed with no leaks and no issues Unit is working properly
Near Rancho Cucamonga, CA 91739
Jaime
Job Details:
07/31/2020
RANGE WHIRLPOOL WFE510S0HS1
Found a bad user interface. Hod part ordered; ordrng 1 W11316353 (cntrl-elec)
Near Oak Park, CA 91377
Danny
Job Details:
07/31/2020
RANGE WHIRLPOOL WFG505M0BS0
Client is stating that unit is only glowing on the left side and not in the rightThis unit only has 1 bake/broil igniter and it’s mounted on the left side Test bake and broil and unit is heating and cycling properly No gas smell while tested oven Client stating she smells gas Strong odor when using oven I advised clie t not to use any chemicals to clean productI advised client to call gas company Unit is working properly
Near Bakersfield, CA 93306
Patrick
Job Details:
07/31/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
Removed and replaced heater. Tested unit. All ops checked good
Near Bakersfield, CA 93305
Patrick
Job Details:
07/31/2020
WASHER WHIRLPOOL WTW7000DW3
Removed and replaced housing. Tested unit. All ops chedked good
Near Fresno, CA 93720
Timothy
Job Details:
07/31/2020
REFIRGERATOR KITCHEN AID KRFC300EBS01
Installed door. Customer does not like how the RH door is higher than the LH door. I tried to adjust them but there is no door adjustment at the lower hinge. I tried adjusting the feet but this did not even out the doors. I have adjusted the unit to the extent where it gets unstable and have backed this off to try and get the door as level as I could without making the unit rock. Tried adjusting upper hinges on both doors but found little change. I have left the unit in the best position possible . Called WPTS( 7728449252) who had me check the level of the unit and try adjustments I ha already tried. They confirmed there is no adjustment for these doors. They said to have them call customer service for further questions.
Near Yucaipa, CA 92399
Rod
Job Details:
07/31/2020
DRYER WHIRLPOOL WGD6620HC1
Dead machine Confirmed power to machine control but non through board to ui. Compromised electronics. Ordering electronic components ui and machine control.; ordrng 1 W11351728 (CONSOLE) and 1 W11410329 (MACHINE CONTROL)
Near Los Angeles, CA 91605
Leon
Job Details:
07/31/2020
REFRIGERATOR KITCHENAID KBSD608ESS01
Replaced all selected parts After running diagnostic check unit working properly as designed
Near Redlands, CA 92374
Rod
Job Details:
07/31/2020
WASHER WHIRLPOOL WET4024HW0
No action to pts or power buttons Confirmed dead machine due to faulty electronics from a shorted lid switchOrdering electronic controls and lid switch. ; ordrng 1 W11189137 (cntrl-elec) and 1 W11219589 (top) and 1 W11371714 (LID LCK)
Near Glendale, CA 91214
Leon
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Replaced all selected parts Unit working properly as designed
Near La Cañada Flintridge, CA 91011
Leon
Job Details:
07/31/2020
DISHWASHER KITCHENAID KDTE334GPS0
Cx states that unit is not working properly After running diagnostic check find that unit is not going to wash cycle lights on control board shuts down ; ordrng 1 W10905153 (console) and 1 W10911471 (cntrl-elec) and 1 W11118183 (pump&motor)
Near La Crescenta-Montrose, CA 91214
Leon
Job Details:
07/31/2020
OVEN JENN-AIR JJW2430DP02
Replaced console.After running diagnostic check unit working properly as designed
Near Riverbank, CA 95367
Cruz
Job Details:
07/31/2020
WASHER WHIRLPOOL MVWB955FC1
"Needs more work- cx claims when using fabric softener it will not dispense the fabric softener at times it Intermittent, check unit for codes found none, water went through fabric softener dispenser cup in diagnostic test. Need to order parts for unit. ; ordrng 1 W10912345 (cntrl-elec) and 1 W11188329 (valve)"
Near San Luis Obispo, CA 93401
George
Job Details:
07/31/2020
WASHER WHIRLPOOL WFW8620HC2
Found washer tank cover not seating properly ok to order tank.8/1 to be schedule thanks.; ordrng 1 W11318830 (tank)
Near Morro Bay, CA 93442
George
Job Details:
07/31/2020
WASHER WHIRLPOOL WFW560CHW0
F6e2 installed part giving out error f6e2 appliance manager board bad need to replace ok to order part.; ordrng 1 W11322879 (cntrl-elec)
Near Rialto, CA 92376
Tyler
Job Details:
07/31/2020
WASHER WHIRLPOOL WFW5620HW0
Customer stated that the bulk dispenser is not working. Checked unit and found the load and go was not turned on. Cycle tested all works good at this time.
Near Azusa, CA 91702
Jaime
Job Details:
07/31/2020
WASHER WHIRLPOOL WFW5620HW0
Found a bed door latch assembly. How to replace as well as a drain pump making noise
Near Templeton, CA 93465
Tom
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRF535SMBB00
"Found unit making noise during Condenser Fan operation, attempted to reposition, no change. Order and replace Condenser Fan Motor, Fan Blade, and order and replace Right RC Door Gasket, GREY./Fan Motor - (W11123104)Fan Blade - (WP12825803)Right RC Door Gasket - (W10830162) GREY/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10830162 (gasket-fip) and 1 W11123104 (motor-cond) and 1 WP12825803 (blade)"
Near Shandon, CA 93461
Tom
Job Details:
07/31/2020
RANGE WHIRLPOOL WFG525S0JW0
"Installed Ignitor and DSI Board, ran unit, check okay. No damage to unit or home from tech, job complete."
Near Riverbank, CA 95367
Cruz
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Needs more work- cx claims food drinks are freezing on top shelf, found damper to be stuck open not working in diagnostic test 3, buttons on panel Ui are not responding when selecting options, need to Order parts for unit. ; ordrng 1 W11130216 (cntrl-elec) and 1 W11236851 (diffuser)"
Near Fontana, CA 92336
Rod
Job Details:
07/31/2020
WASHER WHIRLPOOL WTW8040DW4
Machine won’t drain water out and won’t spin clothes.Confirmed that machine suspension was dislodged from rod support at cabinet reinstalled now as designed op has returned
Near San Bernardino, CA 92410
Rod
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01
Ffd compartment is not cooling properly Confirmed Complete frosted evaporator in freezerWould require replacing defrost thermostat and control Consumer will reach out to BEST BUY OUTLET/WHIRLPOOL TO SEEK REPLACEMENT PRODUCT OR REFUND.OUTLET PURCHASE
Near Moreno Valley, CA 92557
Rod
Job Details:
07/31/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01
Returned to replace parts ordered and as designed op returned1 W11294907 (icemaker) and 1 W11330971 (UI) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec).Icemaker now operational.
Near Redlands, CA 92374
Rod
Job Details:
07/31/2020
WASHER WHIRLPOOL WFW92HEFW0
Experiencing wet clothes at cycles end and has thrown several fault codes in display.Could only retrieve one stored faulty code upon arrival. No othersF9E1 F3E1 drain pump not draining suffientlyOrdering drain pump.; ordrng 1 WPW10605427 (pump-water)
Near Yucaipa, CA 92399
Rod
Job Details:
07/31/2020
DRYER MAYTAG MGDX655DW2
Not drying clothes.Confirmed Found ignitor disconnectedReconnected and tested as normal
Near Pasadena, CA 91106
Francisco
Job Details:
07/31/2020
COMPACTOR KITCHENAID KTTS505ESS0
Unit starts but if you let g9 of the pedal it will stop. Unable to uninstall unit. Asked cx to get this uninstall for service.Sr#7728450498 Robert ; ordrng 1 W10439651 (motor-drv) and 1 WP777811 (switch-dir)
Near Pasadena, CA 91105
Francisco
Job Details:
07/31/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
New issue. Frost build up on ffc evap ordering parts to complete repair. Please RS as soon as parts are in.; ordrng 2 2185788 (clamp)s and 1 W10525237 (pan-drip) and 1 W10738349 (cover-evap) and 1 W10799016 (motor-evap)
Near San Luis Obispo, CA 93405
George
Job Details:
07/31/2020
MICROWAVE JENN-AIR JMW2430DS01
Installed part tested check out ok no dents or dings cause by tech.customer paid 91.65 balance
Near Santa Maria, CA 93458
Jim
Job Details:
07/31/2020
RANGE WHIRLPOOL MGR6600FZ1
Replace burner in Unit tested OK. The grates were broken need to re-order; ordrng 1 W11101497 (grate-kit)
Near Hanford, CA 93230
Enrique
Job Details:
07/31/2020
WASHER MAYTAG MVWB835DW4
"Installed new pump , used from job #324377 Rodriguez for technician (IF ) . Performed calibration , ran rinse & spin cycle . All functions tested normal at time of service , no leaks ."
Near Bakersfield, CA 93308
Dane
Job Details:
07/31/2020
REFRIGERATOR KITCHEN AID KF1S29888L00
Upon arrival the refrigerator was not cooling. Found the refrigerator with old silver evaporator. Found a service pointer seen replace compressor and evaporator. Service pointer has coat cover and parts and labor; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator)
Near Riverbank, CA 95367
Cruz
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
"Fixed- installed new parts (2cntrl elec, diffuser) found compressor, lights, gaskets, fans, cooling, water & ice dispenser, ice maker, doors are working fine, cx ok repair."
Near Oakdale, CA 95361
Cruz
Job Details:
07/31/2020
DRYER MAYTAG MEDC215EW1
"Fixed for fcc - found unit not heating, checked for voltage at wall block terminal and found 240v , removed back panel and tested thermal cut off hi limit and found it to be bad causing unit not to heat, removed bad one and installed new one (thermal cut off) reassemble back panel and tested unit in a high heat cycle it heated fine, runs quiet, informed cx to have house venting clean out, cx said ok"
Near Santa Maria, CA 93458
Jim
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Replace filter and water tank. Unit tested OK
Near Bakersfield, CA 93306
Dane
Job Details:
07/31/2020
COFFEE MAKER JENN-AIR JJB6424HL0
Upon arrival the display was blank. If I push the display it would operate and I even brewed coffee without meaning to. Unit needs new display; ordrng 1 W11363088 (PANEL)
Near Perris, CA 92570
Kevin
Job Details:
07/31/2020
M/W OTR WHIRLPOOL WMH32519HZ4
Not making a loud noise when running. I tested unit and found noise coming from blower fan. I gained access to blower and found wheel rubbing causing noise. I corrected blower wheel. Tested unit. All tests good.
Near Visalia, CA 93277
Frank
Job Details:
07/31/2020
WASHER MAYTAG MVWC565FW1
"Customer stated grind noise Performed diagnostics Found gear case is grinding and control board is acting up won’t turn off; ordrng 1 W11035751 (gearcase) and 1 W11162438 (cntrl-elec)"
Near Moreno Valley, CA 92557
Kevin
Job Details:
07/31/2020
RESIDENTIAL REFR WHIRLPOOL WRF535SMBM00
Customer stated that door gaskets are damaged and food is freezing in RC. I found failed RC door gaskets and RC thermistor is out of range. Removed and replaced door gaskets and harness. Tested unit. All tests good.
Near Visalia, CA 93291
Frank
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13
Customer stated no cooling in both compartments Performed diagnostics ; ordrng 1 WPW10143759 (dryer)
Near Hanford, CA 93230
Enrique
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Installed motor-evaporator and support . All functions tested normal , no leaks ."
Near Los Angeles, CA 91324
Antonio
Job Details:
07/31/2020
REFRIGERATOR KITCHENAID KBSD608ESS00
"Switch sticks at times. Ordering switch light.; ordrng 1 1118894 (switch,light)"
Near Los Angeles, CA 91356
Antonio
Job Details:
07/31/2020
OVEN KITCHENAID KODE507ESS04
Control panel is detective. Ordering defective. ; ordrng 1 W11093251 (panl-cntrl)
Near Los Angeles, CA 91316
Antonio
Job Details:
07/31/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Pantry display went out. Tech line suggested to replace drawer/display..; ordrng 1 W10815669 (dor-fip ss)
Near Morro Bay, CA 93442
George
Job Details:
07/31/2020
MICROWAVE KITCHENAID KOCE500ESS08
Installed part tested check out ok complete no dents or dings cause bytech.
Near Los Angeles, CA 91436
Antonio
Job Details:
07/31/2020
LAUNDRY WHIRLPOOL WTW5000DW3
Ordering control since client have issues sometimes unit does not start. Called tech line to report. Says no issues with the unit. ; ordrng 1 W10913953 (actuator) and 1 W11417466 (CONTROL)
Near Bakersfield, CA 93308
Dane
Job Details:
07/31/2020
DRYER WHIRLPOOL MGDB835DW4
Upon arrival the unit was not heating properly. Found a loose connection at the gas coils. Secured connection and tested unit. Unit functions normal now.
Near Bakersfield, CA 93312
Dane
Job Details:
07/31/2020
REFRIGERATOR KITCHENAID KBSD608ESS01
Removed and replaced screw and hinge assembly and tested unit. Unit functions normal now
Near Los Angeles, CA 91403
Danny
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Unit is not making ice and not dispensing water Found clogged tank assy and faulty valve for ice maker Need to order valve and rs call ; ordrng 1 W10801011 (reservoir) and 1 WPW10279866 (valve-inlt)
Near Bakersfield, CA 93314
Dane
Job Details:
07/31/2020
DISHWASHER WHIRLPOOL WDT730PAHZ
Removed and replaced adjusters and soap dispenser and tested unit. Unit functions normal now
Near Bakersfield, CA 93311
Dane
Job Details:
07/31/2020
WASHER WHIRLPOOL MHW4300DW0
Removed and replaced electron it controls in one of the switch and tested unit. Unit functions normal now
Near Oceano, CA 93445
George
Job Details:
07/31/2020
DRYER - ELECTRIC WHIRLPOOL MGDX655DW2
Found dryer not starting relay swi5ch not in gaging need to replace panel and relay ok to order.; ordrng 1 WPW10557259 (panel-cntl) and 1 WPW10563095 (relay-pts)
Near Bakersfield, CA 93309
Dane
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
Move and replace slides and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details:
07/31/2020
WASHER MAYTAG MHW5630HC0
Upon arrival unit was leaking from underneath. Found loose clamp on the hose to the dispenser. Secured clamp and tested unit. Unit functions normal now
Near Shafter, CA 93263
Erick
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Install new parts on unit. Set temperatures to proper settings. We tested it and passed all test with our faults. Just complete
Near Santa Maria, CA 93454
George
Job Details:
07/31/2020
RANGE JENN-AIR JGS1450FS0
Bake mode p16 white red tracer. Do not have dc voltage need to replace oven control ok to order .installed dri board no function bake or broil .; ordrng 1 W11297271 (cntrl-elec)
Near Los Angeles, CA 91326
Antonio
Job Details:
07/31/2020
DRYER WHIRLPOOL WGD6620HC1
Replaced console and tested. Working ok.
Near Bakersfield, CA 93313
Erick
Job Details:
07/31/2020
RANGE WHIRLPOOL WFG525S0JS0
Unit has large dent on console on upper left corner. Unit will need new console; ordrng 1 W11026866 (panl-cntrl)
Near Bakersfield, CA 93307
Erick
Job Details:
07/31/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Michael unit and found unit with F toE2 error causing unit to fail. Unit has communication failure. Unit will need new consul and main boiler replaced; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (HI )
Near South Pasadena, CA 91030
Francisco
Job Details:
07/31/2020
RANGE JENN-AIR JGRP536WP02
Contacted tech line ordering parts for proper repair on unit as cx is experiencing intermittent f1 e1 error.; ordrng 1 W10344051 (harns-wire) and 1 W10859106 (cntrl-elec)
Near Montebello, CA 90640
Juan
Job Details:
07/31/2020
WASHER MAYTAG MVWB835DW3
"Loose suspension rods, a couple of error codes pertaining to water valves. Water valve assembly, and suspension rods need to be replaced.; ordrng 1 W11130356 (suspension) and 1 W11165546 (valve)"
Near Simi Valley, CA 93065
Danny
Job Details:
07/31/2020
WASHER WHIRLPOOL WTW8000DW5
Unit is making loud noises Found slider and stator and rotor magnets all damage and gears worn out and gearcase making loud noisesReplace gearcase and clutch stator and rotor and washplate Reinstall unit and calibrated washer Ran a self test cycle and unit completed with no issues and no leaks Showed client how load washer Unit is now working properly
Near San Luis Obispo, CA 93401
George
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
"Found refrigerator not building full frost pattern compressor exexively loud need to replace ok to order part customer very concern loosing food advise to call customer care.need seal tech for repair.; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator)"
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
07/31/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
"Replaced: Fresh Food Compartment Evaporator Motor (W11087438), Damper Control (WPW10248595), Support (WPW10389152) and Evaporator Cover (W11256332). Also I found corroded Pantry Control and Connector (See pictures). Ordered control and door; ordrng 1 W10815669 (dor-fip ss)"
Near Simi Valley, CA 93063
Danny
Job Details:
07/31/2020
KITCHEN KITCHENAID KDTE204GPS0
Upper rack tracks are broken Found broken tracks Pulled unit out and replaced tracks Reinstall unit Test unit and no water leaks or issues found Unit is now working properly
Near Los Angeles, CA 91311
Danny
Job Details:
07/31/2020
COMPACTOR KITCHENAID KTTS505ESS0
Pedal foot is broken Replaced pedal foot Test unit and unit is now working properly
Near Santa Maria, CA 93455
Jim
Job Details:
07/31/2020
WASHER MAYTAG MVWC425BW1
Broken hub nut. It damaged the tub top and basket. Fault code of spin failure. Will need actuator. Noisy and leaking oil in the transmission ;n 1 W10521298 (spin basket) and 1 W10528947 (drive hub kit) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10553968 (washplate) and 1 WPW10556325 (ring-tub)
Near Los Angeles, CA 91352
Antonio
Job Details:
07/31/2020
WASHER WHIRLPOOL MVWX655DW1
Replaced control board and ran calibration. Need drain pump and actuator. Ordered parts.; ordrng 1 W10876600 (drain pump) and 1 W10913953 (actuator)
Near South Pasadena, CA 91030
Francisco
Job Details:
07/31/2020
REFRIGERATOR JENN-AIR JUW24FLERS00
Checked unit found no noise issues. At this time.
Near Tulare, CA 93274
Frank
Job Details:
07/31/2020
WASHER MAYTAG MVWB765FC3
Customer stated lid door cracked won’t turn on unitPerformed diagnostics Found lid door is cracked and unbalanced won’t turn on unit Will order partsLidHinge - Right Hinge - LeftScrews; ordrng 1 W11256781 (lid) and 1 W11404293 (SCREW) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Near Arroyo Grande, CA 93420
George
Job Details:
07/31/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Installed part tested check out ok complete no dents or dings cause by tech.
Near West Covina, CA 91792
Stephen
Job Details:
07/31/2020
RANGE- GAS KITCHEN AID KSGG700ESS1
Ran diagnostics. No error codes found. When oven is cold it was reading 82f. Called tech line. SR # 7728346293. Ordering oven sensor. ; ordrng 1 W10833885 (SENSOR )
Near Covina, CA 91724
Stephen
Job Details:
07/31/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Unit was unplugged upon arrival.Ran diagnostics. Per customer RC evaporator was iced up.needs RC evaporator fan/ harness/ thermistor, drip pan( warped ); 1 W11033168 (FAN/HARNESS/ THERMISTOR ) and 1 W11457241 (DRIP PAN) and 1 WPW10389152 (SUPPORT )"
Near Bakersfield, CA 93312
Erick
Job Details:
07/31/2020
WASHER MAYTAG MHW5630HW0
File number 7728447846 Arrival tested normal cycle and it registered at one hour and 41 minutes. Heavy cycle registered at two hours 57 minutes. Call tech line and ran through diagnostics. Found no fault codes. Test cycle pass with no faults. Per tech line unit is working as designed. Has no recommendations or repairs. Customer is very upset with unit and situation. Customer has online using care guide stayed in unit normal cycle is approximately 50 minutes.Stated she will call whirlpool to have unit replaced.
Near Bakersfield, CA 93312
Erick
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Cycled unit and found ice box fan not running causing it to leak. Ice is melting. Access and found bad connector at fan. Repaired and replaced connector. Reprogrammed main control. We tested it and fan is now running. Defrosted small ice buildup surrounding how do you spin. Unit passed all tests were no failures.
Near Los Angeles, CA 91403
Danny
Job Details:
07/31/2020
MICROWAVE WHIRLPOOL JMDFS24JL
Unit is not heating Found unit not leveled and not install on a flat base so door keeps popping out when closing And not activating the switches Test unit on a flat base and unit is working and heating properly Advised client to get in contact with his installers Then unit is working and heating properly
Near Bakersfield, CA 93313
Erick
Job Details:
07/31/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Cycled unit and found unit pump getting voltage but not responding causing it not to drain. Replaced with new drain pump. Re-tested it and unit is now draining with no errors. Job complete; used 1 WPW10348269 (PUMP-DRAIN) from stock
Near Bakersfield, CA 93307
Erick
Job Details:
07/31/2020
WASHER WHIRLPOOL WTW7500GW2
Cycled unit and found unit filling up with hot water when indicating for cold. Access valve and found bad connector causing failure. Repaired and replace connectors. Realign and seated all connectors properly on foul. Retested unit in valve is not opening for cold water. Tessa to diagnostics and it passed all test but no failures. Job complete
Near East Los Angeles, CA 90022
Juan
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL MFI2269VEM7
"Evaporator fan is iced over, noisy fan. Temperature in fresh food compartment in the mid 60s, 30s in ice maker compartment, and in the mid 20s in freezer. Advised customer evaporator fan motor needs to be replaced. Another option is to disconnect unit with the freezer door open for at least 10 hours to allow ice to melt. If vent was accidentally blocked, unit should cool properly once ice is gone. If fan is weak/defective unit will not cool properly, therefore fan will need to be replaced. Customer will allow to defrost, and will call us back if they end up needing to replace fan."
Near Tulare, CA 93274
Chase
Job Details:
07/31/2020
WASHER MAYTAG MVWB835DW0
"Upon going to make repair could not get rotor off. Rotor is seized up. Will need to replace both inner and outer tubs along with rotor and all other parts. ; ordrng 1 W10754161 (ROTOR) and 1 W10811960 (INNER BASKET) and 1 W11219115 (OUTER TUB)"
Near Atascadero, CA 93422
Tom
Job Details:
07/31/2020
REFIRGERATOR WHIRLPOOL WRX988SIBM00
"Found no frost build up, Compressor running, leak detected. Informed customer of costs, customer declines repair at this time. Tech requesting possible refund on previous repair, job closed."
Near Visalia, CA 93277
Chase
Job Details:
07/31/2020
RANGE MAYTAG MGR6600FZ1
"Upon arrival to home, elderly people living in home. Elderly people all coughing really bad. Felt really uncomfortable being inside home. Documented situation with dispatch. Will come back in 14 days. ; schdld next appmnt for 8/13 THU !"
Near West Covina, CA 91790
Stephen
Job Details:
07/31/2020
WASHER MAYTAG MVWB835DW5
"Ran diagnostics. Had f0e5 error code. Load tested rinse and spin. Fills, agitates, drains, rinses,dispenses, and spins properly. Normal sound level. Customer unhappy with this washer sounds, washing results. Instructed customer to wash similar items not mixed loads, use max spin speed for best results. Instructed customer not to wash large bedding ( will not clean large bedding). Unit is working properly as designed. Called trade partners. SR # 7728450836. Customer to call Whirlpool customer service. Complete."
Near Tulare, CA 93274
Chase
Job Details:
07/31/2020
REFRIGERATOR JENN-AIR JF42SSFXDA00
"Installed new icemaker. Cx concerned about both door gaskets informed her only one was ordered, she continued to argue and get into a heated argument with me. Informed her that we will get another technician out when part comes in. Ordered gasket.; ordrng 1 8201809 (GASKET)"
Near Tulare, CA 93274
Chase
Job Details:
07/31/2020
OVEN WHIRLPOOL WOS51EC0HS01
"F8e0 low fan speed under speed. Also key pad being faulty not going into diagnostics stuck key. Ordering console ; ordrng 1 W11248652 (BLOWER) and 1 W11296171 (CONSOLE)"
Near West Covina, CA 91790
Stephen
Job Details:
07/31/2020
MICROWAVE/OVEN KITCHEN AID KEMS308SSS02
"Found meat probe socket shorted, needs magnetron, inverter board, glass tray, meat probe jack.EST 940.35. Labor 310.12. Meat probe jack only. EST 433.31. Labor 237.92. Customer may call back. Complete."
Near El Monte, CA 91732
Stephen
Job Details:
07/31/2020
WASHER WHIRLPOOL WFW8620HC2
"Replaced blower/ heater air channel and latch. Ran diagnostics. Had f4e4, f5e3 error codes. Cleared error codes. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly. Complete."
Near El Monte, CA 91731
Stephen
Job Details:
07/31/2020
DRYER - GAS WHIRLPOOL WGD75HEFW0
Dryer is stacked in closet. No heat.vent is restricted. Needs thermal cut off WP8573713 and hi limit thermostat WP3391912. . Dryer needs to be pulled down for service. Customer may call back. Complete.
Near South El Monte, CA 91733
Stephen
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
"Found damper iced up, blocked by large wine box. Instructed customer on proper loading. Deiced damper and return air with steamer. Instructed customer to allow 24 hours before loading food, 3 days for temps to stabilize. Complete."
Near Parlier, CA 93648
Jonathan
Job Details:
07/31/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04
Tested found blades on ice bucket bent adjusted them tested working to spec
Near Walnut, CA 91789
Andy
Job Details:
07/31/2020
WASHER MAYTAG MVWC565FW
"Not spinning and making, found splotch bad, replaced splotch tested unit working good"
Near Kingsburg, CA 93631
Jonathan
Job Details:
07/31/2020
DRYER WHIRLPOOL WGD8620HC1
Found unit not responding needs control and user interface ; ordrng 1 W11314469 (USER INTERFACE ) and 1 W11385405 (APPLIANCE MANAGER )