Near San Bernardino, CA 92405
Tyler
Job Details:
01/28/2020
DRYER AMANA NGD4655EW2
Customer stated that the dryer will not start. Found start winding on motor will not kick motor over. Motor turned once I helped it. Ordering motor in stock. Send RO this is his area.; ordrng 1 279827 (motor!dryer)
Near Clovis, CA 93611
Timothy
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Customer said they decided to buy another unit since this one was so problematic.
Near Clovis, CA 93619
Timothy
Job Details:
01/28/2020
OVEN WHIRLPOOL WOS51EC0HS01
Removed broken glass. Cleaned glass from door. installed new glass. Unit checks ok.
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details:
01/28/2020
COOKTOP KITCHENAID KCGS950ESS02
Customer states RF Burner not igniting properly. I checked the unit and I found the center burner head cap not sitting flush in he burned head. Adjusted the cap and tested ok.
Near Glendale, CA 91201
Leon
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00
Reversed doors hinge from R to LAfter running diagnostic check unit working properly as designed
Near Los Angeles, CA 91311
Danny
Job Details:
01/28/2020
DISHWASHER WHIRLPOOL KDPE234GPS
Unit is not washing the dishes Found faulty motor Replaced pump assy Reinstall dishwasher and ran a self test cycle and unit completed with no issues and no leaks Advised client to clean washer with affresh and to use jet dry Unit is working properly
Near Los Angeles, CA 91307
Danny
Job Details:
01/28/2020
WASHER WHIRLPOOL WTW7500GC2
Lf error code Found faulty water valve Replaced water valve and reinstall washer Calibrated washer and ran a self test cycle and unit completed with no issues and no leaks Unit is working properly
Near Fresno, CA 93722
Irvin
Job Details:
01/28/2020
RANGE WHIRLPOOL WFE320M0ES2
The oven is not heating. Power to unit is correct. Power to control correct. Power to element nor good. ; ordrng 1 W11122560 (cntrl-elec)
Near Los Angeles, CA 91367
Danny
Job Details:
01/28/2020
M/W OTR KITCHENAID KHMS2056SSS2
Unit is starting on its own Test unit and unit is working properly at moment but client says it is intermittent issues. Client will go to the store and see what’s better if buying a new one or getting unit repaired .
Near Fresno, CA 93711
Irvin
Job Details:
01/28/2020
DRYER WHIRLPOOL WED5000DW2
"Door seal is torn, pieces getting into clothes. ; ordrng 1 W10906683 (seal-door)"
Near Calabasas, CA 91302
Danny
Job Details:
01/28/2020
REFRIGERATOR KITCHEN AID KUDF204EPA
Unit is freezing the food on top drawerFound condenser blocked and full of lint Cleaned condenser and reinstall panelsTemp settings were set wrong and too cold Set top drawer at 37f and freezer set at 0fAdvised client not to block rear vents if blocked unit will freeze whatever is blocking them Temp check out ok my temp meter Unit is working properly
Near San Luis Obispo, CA 93401
George
Job Details:
01/28/2020
REFRIGERATOR KITCHENAID KRFF507ESS00
Found refrigerator ice maker bin has a crack need to order ; ordrng 1 WPW10347093 (ice container)
Near San Luis Obispo, CA 93405
George
Job Details:
01/28/2020
RANGE JENN-AIR JGRP430WP02
Found range broiler not igniting gas spark no lighting need to replace valve ok to order part.; ordrng 1 W11193822 (regulator)
Near San Luis Obispo, CA 93405
George
Job Details:
01/28/2020
OVEN KITCHENAID KEMS378SBL04
Found. Microwave combo not getting hot need to replace magnetron ok to order part ; ordrng 1 W11346197 (MAGNETRON)
Near Los Angeles, CA 91335
Danny
Job Details:
01/28/2020
DRYER MAYTAG MDG5500AWW
Unit is not heating Found faulty coils and igniter Replaced igniter and and thermostat and coils Reinstall dryer and unit is working and heating properly
Near Glendale, CA 91206
Leon
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV00
Cx states that unit is not working properly.After running diagnostic check find that ice buildup in freezer section.Can’t enter to diagnostic mode UI buttons are not responding.; ordrng 1 W11214887 (cntrl-elec)
Near Simi Valley, CA 93065
Danny
Job Details:
01/28/2020
DRYER WHIRLPOOL WGT4027HW0
Making loud thumping noises Found faulty rollersReplaced dryer repair kit Reinstall unit and unit is working properly
Near Simi Valley, CA 93065
Danny
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL MFI2665XEM7
Not making ice Found faulty icemaker Replaced ice maker and reinstall unit and ice maker cycle many filled up with water properly Advised client to allow 24 hrs for a full bucket of ice
Near Simi Valley, CA 93063
Danny
Job Details:
01/28/2020
DRYER WHIRLPOOL WGD5530SQ0
Unit is not heating Found faulty fuse . Pulled unit out and replaced thermal fuse Reinstall unit and test unit and dryer is heating and cycling properly.
Near Manteca, CA 95337
Lance
Job Details:
01/28/2020
DISHWASHER MAYTAG MDB4949SHZ0
"Techline sr#7726844421Trade partners sr#7726704543Techline can’t suggest any more repairs to do, customer upsetdoes not want further repair but wants new, unit not repairable. Customer to contact whirlpool customer service"
Near Modesto, CA 95351
Lance
Job Details:
01/28/2020
WASHER WHIRLPOOL WTW7500GC0
"Fixed-previous drain pump faulty, replaced/installed new drain pump and calibrated unit. Unable to test fully, unit had no water hookups. Let manager know any issues/leaks after first wash to call us. Unit now fully operational"
Near Los Angeles, CA 91367
Danny
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL KSSC48QKS02
Unit is leaking water Found unit dripping from valve and filter housing every time water dispenser gets activated Need to order parts and rs call ; ordrng 1 WP2188786 (valve-inlt) and 1 WP2209022 (housing)
Near Los Angeles, CA 91356
Danny
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Unit is freezing food inside the fridge Found faulty damper and ui control unable to change temp Need to order parts and rs call ; ordrng 1 W11164593 (diffuser) and 1 W11239666 (cntrl-elec)
Near Hilmar, CA 95324
Lance
Job Details:
01/28/2020
WASHER WHIRLPOOL MHW6630HC0
"Unable to verify complaint, ran and tested unit 3 times, with tub full of water and cannot find any leaks. Also, took back panel off to observe all water connections during filling, tubing, drain pump and outer tub. Cannot find any leaks. Advised customer unit is working as designed."
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
01/28/2020
LAUNDRY MAYTAG MVWB835DW3
"Replaced: Hinge (W11399226), Hinge (W11401116), Lid Hinge (WP8563965), Lid Hinge (WP8572974), Lid (W11259006), and Screws (WPW10078270). Ran a manual and automatic diagnostic test. Tested ok."
Near Los Angeles, CA 91306
Danny
Job Details:
01/28/2020
WASHER MAYTAG MVWB765FW3
Error codes f3e2F8e1F0e3Unit won’t start a cycle Found faulty valve Need to order parts and rs call ; ordrng 1 W11172234 (housing)
Near Los Angeles, CA 91405
Raymond
Job Details:
01/28/2020
MICROWAVE KITCHENAID KEMC378KSS0
Returned and rediagnosed unit. No voltage from board to transformer. Control NLA. No further charges to cx.
Near Los Angeles, CA 91607
Raymond
Job Details:
01/28/2020
OVEN KITCHENAID KODE500ESS03
"Upon arrival unit had stuck key fault. Replaced console and tested, 7nit functions as designed, cx had question about meat thermometer. Contacted Andy SR 7726985543 and discussed. Meat probe is safe to use in oven and is designed to shut off when internal food temp is 165"
Near Modesto, CA 95350
Lance
Job Details:
01/28/2020
DISHWASHER WHIRLPOOL WDP370PAHW0
"7-1 error stored in memory, heating element checked ok, dispenser is leaking rinse aide causing suds, as well as heater drive circuit on control board is faulty. We will need to re route with parts; ordrng 1 W10671905 (dispenser) and 1 W10919361 (cntrl-elec)"
Near Ventura, CA 93003
Hector Zuleta
Job Details:
01/28/2020
RANGE KITCHENAID KSDB900ESS3
Customer states FL Burner Knob doesn’t match the marking. I checked the unit and I found that in the previous repair I placed the wrong knob in the FL Burner shaft. Rearranged the Knobs. Tested ok.
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
01/28/2020
WASHER MAYTAG MVWB855DC3
"Customer states washer unresponsive. I checked the unit and was completely dead, I checked for 120 VAC at the control and it was present. Replaced Main Control (W11171748), and Console (W11112662). Recalibrated the unit and ran a manual and automatic diagnostic test. Tested ok"
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
01/28/2020
WASHER MAYTAG MVWC465HW2
"Customer states washer not finishing the cycle and holding water in the tub. Upon arrival the washer was half way full of water, I set the unit in diagnostic and there was a F9E1 code (Long Drain). I ran a manual and automatic diagnostic test and the washer has a stuck pump. Replaced the Drain Pump (W10919003). Tested ok."
Near Monrovia, CA 91016
Andy
Job Details:
01/28/2020
DRYER MAYTAG MGDX655DW2
"Timer not advancing, removed control and reset wire harness to timer tested unit working properly"
Near Hilmar, CA 95324
Lance
Job Details:
01/28/2020
RANGE WHIRLPOOL WFG320M0BB2
"Needs work- found control panel not operational, when selecting bake or oven light the panel display is dimming and not operating. Oven not heating as well as ignitor not glowing or getting 120v, possibly shorted as well from board, We will need to re route with parts; ordrng 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)"
Near Turlock, CA 95382
Lance
Job Details:
01/28/2020
RESIDENTIAL REFR WHIRLPOOL KRSC503EBS01
"Needs work- found freezer door wiring broken causing no lights and activation of freezer door switch, as well as led light modules need to be replaced. We will re route with parts. Wiring to freezer door cannot be repaired, wires are too short needs fully door replacement.; ordrng 1 LW10864696 (dor-fip) and 1 W11226500 (light) and 1 W11226500 (light)"
Near El Monte, CA 91731
Andy
Job Details:
01/28/2020
RANGE WHIRLPOOL WEC310S0FW2
"Left front burner not heating, found loose connection on burner harness. Removed burner and repaired burner harness tested unit working properly"
Near Modesto, CA 95358
William
Job Details:
01/28/2020
DISHWASHER KITCHENAID KDFE104DSS2
"Shute off water to unit. Called Lowe’s service reported."
Near , CA 93543
Jonathan
Job Details:
01/28/2020
WASHER WHIRLPOOL WTW4955HW1
Time to take a drive pulley and actuator; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
Near Littlerock, CA 93543
Jonathan
Job Details:
01/28/2020
DRYER MAYTAG MGDX655DW1
Found defective rollers and pulley. Found defective handle. ; ordrng 1 4392065 (dryer repair kit) and 1 W10861225 (handle)
Near Modesto, CA 95357
William
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Defrosted ice buildup in freezer, warmed & reshaped freezer door gasket, added smell amount of water valve grease to freezer door gasket face, instructed cx to keep freezer door seal while gasket is seating to liner edge."
Near Modesto, CA 95356
William
Job Details:
01/28/2020
DRYER MAYTAG MED5500FC1
"Removed blower housing, removed debris, shimmed blower housing, ran dryer cycle, listened to dryer ran with cx, unit operating sounds normal now."
Near La Verne, CA 91750
Andy
Job Details:
01/28/2020
OVEN KITCHENAID KOSE500ESS04
Needs sensor ; ordrng 1 W10859573 (sensor)
Near Palmdale, CA 93552
Jonathan
Job Details:
01/28/2020
WASHER MAYTAG MVWB765FW3
Found loose connection to control. Fixed connection. Tested unit and is working properly. Informed client on use and care of unit. File number 7726982113
Near Monrovia, CA 91016
Andy
Job Details:
01/28/2020
WASHER WHIRLPOOL WTW4855HW1
Lid lock; ordrng 1 W11307244 (latch)
Near Palmdale, CA 93551
Jonathan
Job Details:
01/28/2020
RESIDENTIAL REFR KITCHEN AID GZS22DSJSS
Found loose connection to controls fixed connection. Tested unit and is working properly
Near Lancaster, CA 93534
Jonathan
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Found defective fill tube. Replaced defective fill tube. Tested unit and is working properly.
Near Lancaster, CA 93536
Jonathan
Job Details:
01/28/2020
DISHWASHER WHIRLPOOL WDT710PAHW1
Found loose connection to water valve. Fixed connection. Tested unit and is working properly
Near Fresno, CA 93701
Irvin
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04
Compressor installed the knob is in but panel is broken. ; ordrng 1 W10486828 (cover-evap)
Near Lancaster, CA 93535
Jonathan
Job Details:
01/28/2020
DISHWASHER KITCHENAID KDPE234GPS0
Found loose connection to water valve fixed connection. Tested unit and is working properly
Near Modesto, CA 95358
William
Job Details:
01/28/2020
WASHER WHIRLPOOL WTW5000DW0
"F0E2, F7E5, F7E7, ran self diagnostics, unit operating as designed. Tested spin function, basket has wobble, found washplate seized on spindle. Ordered washplate, gearcase & hub Assy.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
01/28/2020
REFRIGERATOR KITCHENAID KRFC704FBS01
Customer stated that the water dispenser is not working. Found paddle is responding but no water. Removed and replaced interface and regulator tested all works good at this time.; used 2 8201815 (CONNECTOR) from stock
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
01/28/2020
DRYER MAYTAG MGDC465HW0
Customer stated that long screen will not come clean and dryer sheet got stuck to vent. Removed and replaced lint screen and removed dryer sheet. Told customer to only use one dryer sheet per load. All works good at this time.
Near Modesto, CA 95355
William
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
"Found damper not opening to FF area, ordered damper parts drain kit for unit.s38211; ordrng 1 W11087463 (damper) and 1 W11133099 (cover) and 1 W11190084 (tube-drain)"
Near Modesto, CA 95355
William
Job Details:
01/28/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
"F2E1, F6E2, checked water suppply to unit, checked power to water valve. No part available. Need water valve."
Near Modesto, CA 95356
William
Job Details:
01/28/2020
M/W OTR WHIRLPOOL WMH32519HZ2
"Found no bulb in socket, ordered socket & bulb for unit.; ordrng 1 8206232A (lamp 40 watt) and 1 WPW10210878 (housng-lmp)"
Near Manteca, CA 95336
William
Job Details:
01/28/2020
DRYER MAYTAG MED7000AW0
"Found inner drum strainless steel surface with burrs, causing clothes to snag, gave estimate for drum replacement; ordrng 1 W10541657 (drum)"
Near El Monte, CA 91731
Andy
Job Details:
01/28/2020
RANGE AMANA AGR6603SFS2
"Customers states Burners not turning on, removed range and check voltage has correct voltage, removed burner and retested unit working properly. Loose connection"
Near Lancaster, CA 93536
Jonathan
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Found defective compressor. No cool.; schdld next appmnt for 2/4 TUE !
Near Santa Clarita, CA 91387
Michael
Job Details:
01/28/2020
DRYER MAYTAG MGDX655DW1
Cx states knob fell off and they cannot reattatchAgrees to OOW service feeRemoved console and found start button knock off console. Reinstalled switch and retested unit now heats and tumbles as designed, job complete.
Near Chowchilla, CA 93610
Kenneth
Job Details:
01/28/2020
RANGE WHIRLPOOL WFG770H0FZ
Found unit heating to low. Recalibrated oven tested temps. Bent igniter closet to burner bar. Tested. Customer approves. Adjusted top burners to give customer a low simmer. Unit is working properly. Customer approves function at this time.
Near Simi Valley, CA 93063
Danny
Job Details:
01/28/2020
DISHWASHER WHIRLPOOL WDT970SAHZ
Unit is not washing the dishes Found faulty motor Replaced motor and reinstall unit and ran a self diagnostics test and unit completed with no leaks and no issues Unit is working properly
Near Ontario, CA 91764
Tyler
Job Details:
01/28/2020
MICROWAVE KITCHEN AID KMBS104ESS02
Customer stated that the cancel button is not working. Ordering console shows in stock at coast.; ordrng 1 W11197501 (panl-cntrl)
Near Upland, CA 91784
Tyler
Job Details:
01/28/2020
RANGE KITCHENAID KODE507ESS02
Customer stated that the oven has been calibrated to 20 degrees off for both but customer still says that temps are off in both ovens. Unit has an error code for a F6E9 in which there is no E9 error code. F6 is for user interface over temp. Ordering interface not in stock. ; ordrng 1 W11093251 (panl-cntrl)
Near Bakersfield, CA 93307
Erick
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01
Found unit with connector not seated properly at light switch causing it not to turn on. Reinstall and secured switch to door light. Re-tested it and light is now working with no errors. Job complete
Near Riverside, CA 92509
Rod
Job Details:
01/28/2020
WASHER WHIRLPOOL WFW85HEFW1
"On other than normal trouble code for lo flow is displayedConfirmed diagnostic display Ran diagnostics to reveal all components operational as designed.After diagnostic run no trouble codes were displayed indicating that self correction had taken place.Low flow was not an issue after running diagnostics.Did find sudsing Found intermittent voltage from control to pressure switch.Ordering control and pressure switch also smelt electrical burning odor. May need ui as well.; ordrng 1 W10903218 (panel-cntl) and 1 W11201290 (cntrl-elec) and 1 WPW10448876 (switch-wl)"
Near Riverside, CA 92504
Rod
Job Details:
01/28/2020
WASHER AMANA NTW4516FW2
"Won spin and won’t lock, Bearings in gearcase are worn out at times will not allow proper engagement due to resistance created by same. Actuator not fully engaging.Due to location at residence will have to due a complete overhaul due to rusted components which will require breakage of peripheral parts. Tub, gearcase, actuator, basket and agitatorMachine being used outside of dwelling in varying environments. ;1 285565 (agitator assy,comp) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10913953 (actuator) and 1 W11255272 (gearcase)"
Near Madera, CA 93638
Kenneth
Job Details:
01/28/2020
WASHER MAYTAG MVWX655DW1
Found unit with a long fill error code. Board is not registering water levels properly. But water valve also trickling in water. Ordering valve and control. Ordering dispenser drawer missing and broken. Rescheduled customer for friday 1-31-20; ordrng 1 W11127356 (Drawer) and 1 W11127357 (Valve) and 1 W11116592 (Control)
Near Bakersfield, CA 93304
Erick
Job Details:
01/28/2020
DRYER WHIRLPOOL WGD4850HW0
Found unit with bad igniter causing unit not to heat. Replaced igniter. Re-tested it and unit cycled in heat with no errors. Job complete
Near Arroyo Grande, CA 93420
George
Job Details:
01/28/2020
OVEN WHIRLPOOL KSGB900ESS1
Found oven and broil not functioning need to replace control boards ok to order.paid 115 for service.; ordrng 1 W10909684 (display) and 1 W11100100 (cntrl-elec)
Near Bakersfield, CA 93313
Erick
Job Details:
01/28/2020
REFRIGERATOR KITCHEN AID KRSF505HPS
Cycle icemaker and found that icemaker causing failure. Replace icemaker. We tested and passed all test with no errors. Job
Near Bakersfield, CA 93314
Erick
Job Details:
01/28/2020
COOK TOP WHIRLPOOL WCG97US6HS
Found right Front burner not igniting. Found loose igniter and orifice. Reinstalled and secured With orifice and igniter. Re-tested it with customer and all burners are now working with no errors. Job complete
Near Arroyo Grande, CA 93420
George
Job Details:
01/28/2020
WASHER WHIRLPOOL WFW92HEFW
Found washer over filling load and go need to replace dispenser ok to order part.; ordrng 1 W10862190 (dispenser) and 1 WPW10250742 (drawer)
Near Bakersfield, CA 93312
Erick
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"File #7726989816 . Ran diagnostics with trucking and techline recommended to replace main control and thermistor in fresh food. Customer does not wish to repair. She stated she is going to call Wpl and ask for replacement, job complete"
Near Santa Clarita, CA 91387
Michael
Job Details:
01/28/2020
WASHER MAYTAG MHW8630HW0
Cx states when she uses the extra power thingy then the washer doesn’t wash properlyCx states when they use the extra power cycle the unit will work normal for approx 30 minutes and when Cx will check on unit later the unit will have stopped mid cycle and will display LO LF of consoleF8E1- valve failureTook off water lines and verified good water pressure to unit and hot and cold valves are hooked up correctlyRemoved lid and Ran auto service quick test and unit passed each cycle as designed no issues found with unit.Documenting with techlineTalked to Butch SR# 7726979784Pertechline replace ACU W11322884Return 1-31-20 8-12 requested; ordrng 1 W11322884 (ACU)
Near Riverside, CA 92503
Rod
Job Details:
01/28/2020
DRYER MAYTAG MGDB765FW0
No power at all......tried unplugging and plugging back in but no reset occurred Confirmed No action when depressing power button.Found loose connection at power cord in control.....as designed op returned after securing all control connections
Near Riverside, CA 92503
Rod
Job Details:
01/28/2020
WASHER WHIRLPOOL WTW8040DW
No action from control upon selecting power on.Confirmed Reconnected loose connections in console and main control.As designed op returned with no recurring issues and no leaks
Near Riverside, CA 92503
Rod
Job Details:
01/28/2020
DRYER WHIRLPOOL WGD4815EW2
Confirmed belt had sprung off idlerReinstalled belt and as designed operation returned
Near Delano, CA 93215
Erick
Job Details:
01/28/2020
WASHER MAYTAG MHW8630HW1
"Unit has tear in bellow causing it to leak and will need to be replaced,; schdld next appmnt for 1/31 FRI !"
Near Moreno Valley, CA 92557
Rod
Job Details:
01/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7
No water to dishwasher Confirmed Water supply at wall normal although anti pack flow device used at angle stop end. Plugged in hose.Cx to replace and this will remedy the issue of no water to machine.
Near Rialto, CA 92376
Tyler
Job Details:
01/28/2020
WASHER WHIRLPOOL MVWB765FW3
Customer stated that a sheet got stuck under the agitator. Removed and replaced agitator and removed sheet. Calibrated and tested all works good at this time.
Near Redlands, CA 92374
Rod
Job Details:
01/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Concerns of water left in dishes and generally wet at end of cycle.Confirmed water temp turned off by control. Tech. Intervention necessary to reset control..was not sensing proper temp of water. Tankless not supplying proper water temp needs plumber to readjust temperature at tankless water supply.
Near Los Angeles, CA 91343
Raymond
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Replaced water tube in cabinet and tested, unit unctions as designed."
Near Santa Clarita, CA 91321
Michael
Job Details:
01/28/2020
DISHWASHER KITCHEN AID KUDS30SXSS4
Removed unit from counter. Replaced tub WPW10511197 and sump assembly W10806703 Tested unit and developed a leak at drain pump. Fixed leak and next stated leaking from soap dispenser hoses. Tech uninstalled and reinstalled unit 3 times and each time a new leak developed. Cx has a clogged airgap as well which flooded over the counter onto the floor. Tech is done this unit is not repairable will call and document .
Near San Bernardino, CA 92407
Rod
Job Details:
01/28/2020
RANGE KITCHENAID KSGG700EBS1
Returned to replace outer door skin as designed condition restored
Near Riverside, CA 92506
Rod
Job Details:
01/28/2020
DISHWASHER KITCHENAID KDTE254ESS0
Ordrng 2 WPW10546503 (adjuster)s.
Near Redlands, CA 92374
Rod
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Icemaker not functioning Ice maker functions as designed.Gasket tabs torn and not sealing from outside air.Ordering both ffd door gaskets.; ordrng 2 W10830276 (gasket-fip)s
Near Los Angeles, CA 91342
Michael
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"N Amsterdam Ln, Los Angeles, CA 91342Cx states they just purchased unit. They state a small amount of water will gather in the drip tray under water dispenser. States it’s pretty regular.Tech tested water dispenser several different durations and then waited several minutes and was able to get unit to drip a drop after several minutes. Ordering water valve W11043013Return 1-31-20 12-3 requested; ordrng 1 W11043013 (WATER VALVE)"
Near Santa Clarita, CA 91355
Raymond
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
"Upon arrival RC not cooling. Found frosted air vents, found warm air leaks in RC and FC. Needs doors screw and silicone to seal cabinet.; ordrng 1 LW10599404 (dor-fip) and 1 LW10599407 (dor-fip) and 1 W11178521 (nameplate) and 1 WP489497 (screw)"
Near La Puente, CA 91746
Andy
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRS576FIDW01
"Ice maker making noise, replaced ice maker and tested unit working properly"
Near San Dimas, CA 91773
Andy
Job Details:
01/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01
"Frost in fresh food compartment and door not closing all the way, repaired door gasket with heat gun tested unit working properly"
Near Visalia, CA 93291
Alejandro
Job Details:
01/28/2020
REFRIGERATOR KITCHENAID KBRC36FTS03
"Office to contact with the customer."
Near Los Angeles, CA 91343
Michael
Job Details:
01/28/2020
WASHER MAYTAG MVWB835DW4
Cx states unit will continue to fill and not stop. F3E1 on console.F3E1- pressure system faultF0E3-over loadF8E1- long fill.Ordering a new control board W11170706 and new pressure hose due to old one having leaks WP353244Return Friday 1-31-20 8-12 requested; ordrng 1 W11170706 (CONTROL) and 1 WP353244 (PRESSURE SWITCH HOSE)
Near Castaic, CA 91384
Michael
Job Details:
01/28/2020
WASHER WHIRLPOOL MVWB835DW4
F3E2-F8E1-F0E3-F0E4-Ran manual hot and cold. Hot valve works cold valve does notNeed to order water valve W11165546 ; ordrng 1 W11165546 (WATER VALVE)
Near Burbank, CA 91505
Leon
Job Details:
01/28/2020
LAUNDRY MAYTAG MVWB765FW0
Cx states that unit is not working properly.After running diagnostic check find Error codes F5E3F3E2F7E8F0E5F2E1Unit is making grinding noise during agitating Console buttons are not responding Unit has a water leak ; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner) and 1 W10919546 (console) and 1 W11161960 (agitator) and 1 W11172234 (housing)
Near Modesto, CA 95356
William
Job Details:
01/28/2020
M/W OTR WHIRLPOOL WMH32519HZ2
"Found no bulb in socket, ordered socket & bulb for unit.; ordrng 1 8206232A (lamp 40 watt) and 1 WPW10210878 (housng-lmp)"
Near Los Angeles, CA 91403
John
Job Details:
01/27/2020
WASHER WHIRLPOOL WFW8620HC1
Could not get into the programming on this washer. Called the whirlpool technical line. It appears that we have a touch control/user interface shutting the machine off prematurely at times. Ordering parts; ordrng 1 W11327395 (cntrl-elec) and 1 W11352122 (CONTROL )
Near Los Angeles, CA 91403
John
Job Details:
01/27/2020
REFRIGERATOR KITCHENAID KRSC503ESS00
"See my office notes. Added a die dryer to the sealed system, there was no Freon in the system. Will need a evaporator coil. For the return.; ordrng 1 W11159142 (valve) and 1 WPW10643261 (evaporator), used 1 WPW10143759 (DRIER ASSY) from stock"
Near Los Angeles, CA 91335
John
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRS312SNHW00
"Spoke to the whirlpool tech line. The refrigerator section has a bulge inside the refrigerator on the right hand side preventing the door from closing, I put a new door on in the door still would not close. Note with this refrigerator was delivered, the delivery guys left the door loose enough so it will close properly and then it finally started making noise, the customer called for service and this is where we are now it took seven months for this problem to come. I spent one and a half hours trying to realign the door the door hinges put a new door and take the door off. We will have to call Monday to talk to the tech line possibly Tuesday about a replacement of this refrigerator. "
Near Modesto, CA 95356
Lance
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Needs work- sealed system is running optimal no issues. Found a deformed freezer door causing warm air to enter freezer section and for ice to build up. Due to deformed freezer door (see picture), we will need to re route with new freezer door (stainless). Also, found front display panel not making any audible noises, as well as some display items are missing or dimmed, need to order display panel, psp item, allow 4-6 weeks for delivery; ordrng 1 LW10547320 (dor-fip ss) and 1 W10848301 (cntrl-elec)"
Near Modesto, CA 95350
Lance
Job Details:
01/27/2020
FREEZER WHIRLPOOL WRX735SDHZ02
"Tech line sr#Fixed- replaced faulty light switch, and freezer door gasket. Applied rtd to switch to create better seal. Unit now fully operational, door sealing and light switch is working as designed. All ops complete"