Near San Luis Obispo, CA 93401
George
Job Details:
03/03/2020
WASHER MAYTAG MVWB765FW2
Installed parts tested check out ok complete. No dents dings cause by tech.
Near Modesto, CA 95355
Lance
Job Details:
03/03/2020
WASHER MAYTAG MAH5500BWW
"Needs work- customer reporting unit is filling when not in use, found tub full of water. This indicates faulty water valve. We will need to re route with new water valve,; ordrng 1 WP22003834 (water valv)"
Near West Covina, CA 91791
Andy
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Customer canceled over the phone called office unit is going to get exchanged per customer
Near Tehachapi, CA 93561
Patrick
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
Removed and replaced tray. Tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW8540FW1
Found the unit having issues with error code. Code for water level sensor. Sensor was bad. Remov3d and replaced sensor. Tested unit. All ops checked good
Near Tulare, CA 93274
Erick
Job Details:
03/03/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
Install new parts on unit and unit is still failing. Call tech line and documented. Unit is no longer repairable.7726999125 file . Job complete
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
03/03/2020
MICROWAVE WHIRLPOOL WOC95EC0AS00
Customer is concerned of intermittently the Console Display a “ Feature not available “. I checked the unit and I was unable to duplicate the condition. Tested ok.
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
03/03/2020
DISHWASHER WHIRLPOOL KDFE104HPS0
"Customer was concerned of dishwasher leaking underneath. I checked the unit and I found a loose drain hose from the drain pump Housing. Adjusted hose and ran a complete diagnostic test. Tested for leaks, tested ok."
Near Victorville, CA 92395
Cesar
Job Details:
03/03/2020
RANGE AMANA AGR6603SFB2
Replaced burner and ignitor tested good
Near Oakdale, CA 95361
Lance
Job Details:
03/03/2020
WASHER MAYTAG MVWB765FW2
Fixed- found loose rotor causing abnormal noises during cycle. Replaced rotor and ran calibration cycle and passed. Auto test passed. Unit is now fully operational working as designed
Near Denair, CA 95316
Lance
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW8540FW1
"Fixed-unit turning off by itself after power on. Replaced faulty control panel. Ran and tested, unit now fully operational."
Near San Luis Obispo, CA 93401
George
Job Details:
03/03/2020
WASHER MAYTAG MHW3505FW1
Installed part tested check out ok complete. No dents or dings cause by tech.
Near Fresno, CA 93720
Timothy
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
The damper assembly is loud. Replaced damper and tested. Unit checks ok.
Near Altadena, CA 91001
Francisco
Job Details:
03/03/2020
WASHER MAYTAG MVWC6ESWW1
Cx will get refund and attempt to repair with someone else.
Near Sierra Madre, CA 91024
Francisco
Job Details:
03/03/2020
WASHER WHIRLPOOL GHW9250MW1
Cx was referring to water dripping from water tube on top left hand side. This is normal as water comes in through tube. I wiped it dry and it is not an active leak. Also consulted tech line they advised it is normal.Sr#7727200802
Near Lemoore, CA 93245
Enrique
Job Details:
03/03/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01
Customer reschedule for Tuesday . He will get a loaner to transfer all the food and defrost refrigerator .; schdld next appmnt for 2/25 TUE !
Near Pasadena, CA 91103
Francisco
Job Details:
03/03/2020
WASHER MAYTAG MHW6630HW
"Unstack Ed unit, removed and replaced dispenser assembly, tested ops unit now working as intended."
Near Bakersfield, CA 93307
Patrick
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Found the unit frost in the freezer door doesn’t shut properly. Baddoor tracks ; ordrng 2 W11265130 (slide)s
Near Los Angeles, CA 91402
Randy
Job Details:
03/03/2020
RANGE WHIRLPOOL WFG320M0BS3
Concern-stop igniting,bad module replaced module. Tested now working no more sparking customer approves also cx instruct on proper use and care. Job complete
Near Los Angeles, CA 91403
Isidore
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05
"Removed rear freezer panel, old evaporator fan motor and installed new fan motor , test fan operation ok. Found evaporator W11407409 leaking dye at lock ring connectors. test compressor at approximately .7 amp draw. Ordering drier W11107829 and evaporator W11407409. Needs sealed systems tech, see notes; ordrng 1 W11107829 (DRIER), rqstng P&A on 1 W11407409 (EVAPORATOR )"
Near Topanga, CA 90290
Isidore
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KRFC300ESS01
"W10884390 icemaker (82.39) not working, W11395888 by pass missing. Note Customer had reverse osmosis installed, maybe cause of icemaker failure. Customer advised; ordrng 1 W10884390 (icemaker 82.39), rqstng P&A on 1 W11395888 (BYPASS)"
Near Topanga, CA 90290
Isidore
Job Details:
03/03/2020
DISHWASHER WHIRLPOOL GU3600XTSY1
See notes
Near Topanga, CA 90290
Isidore
Job Details:
03/03/2020
DRYER MAYTAG MDG7500AWW
"Customer had power cycled dryer before I arrived, states is working now.Unable to duplicate any problems at this time , ran dryer on both a timed dry and a regular sensor dry completed cycle no problems found"
Near Delano, CA 93215
Chase
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW5000DW2
Found motor cover rubbing up against belt causing a noise when spinning and agitating. Removed and secured to proper adjustment. Calibrated. Tested. All ops now testing normal. This unit is working by design. Job complete.
Near Pixley, CA 93256
Erick
Job Details:
03/03/2020
WASHER MAYTAG MVWC415EW
Cycled unit and found unit with stripped cam assembly causing it to fail. Replaced cam assembly . Re-tested and passed all test with no failures. Job complete; used 1 W10721967 (CAM SPLOTCH) from stock
Near Earlimart, CA 93219
Erick
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRT311FZBW
File.7726085908 Invoice 271139 Per previous report cannot find air leak with unit..Job complete
Near McFarland, CA 93250
Erick
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW4855HW1
Upon arrival found suspension uninstall from tub. Tub is leaning towards the left. Reinstalled and secure all four suspensions. Recalibrated control board. Re-tested unit through diagnostics and it passed all test with no errors. Job complete
Near Montclair, CA 91763
Tyler
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW6620HW0
Customer stated that unit is not getting to rinse cycle. Found unit in suds lock. Found white cycle is not working. Ordering console not in stock.; ordrng 1 W11319991 (cntrl-elec)
Near McFarland, CA 93250
Erick
Job Details:
03/03/2020
WASHER MAYTAG MVWC565FW2
"Cycled unit and found unit with off-balance air causing unit not to wash properly. Read leveled feet and secured all for suspension. Recalibrate your control back to factory settings. Re-tested unit and it passed all test with no failures. Instructed customer on proper loading, soap usage, additional functions. Job complete"
Near Covina, CA 91723
Juan
Job Details:
03/03/2020
WASHER MAYTAG MVWB835DW4
"F3e2. Shorted water valve thermistor No water coming in cold or hot. Checked water valves, Waterville housing needs to be replaced.; ordrng 1 W11172234 (housing)"
Near Shafter, CA 93263
Erick
Job Details:
03/03/2020
DRYER MAYTAG MEDB880BW
Cycled unit and found unit with bad control causing failure. Replaced control. Re-tested it and it passed all test for no failures. Job complete
Near Rosemead, CA 91770
Juan
Job Details:
03/03/2020
REFIRGERATOR WHIRLPOOL WRF560SMYB04
"Found duck bill drain clogged. Block of ice preventing freezer drawer from closing properly. Cleared drain tubing, removed iced from freezer floor. Drawer is closing fine now. P-trap drain tube needs to be installed.Instructed customer to disconnect power from unit the day before repair, and to leave freezer door open.; ordrng 1 W11190084 (tube-drain)"
Near Bakersfield, CA 93307
Dane
Job Details:
03/03/2020
DRYER WHIRLPOOL WED4815EW1
Removed and replaced screws terminal block and terminals. Unit functions normal now
Near Los Angeles, CA 91345
Raymond
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF560SEHB00
"Upon arrival cx states 7nit will leak water. Tested and found warped door and drooping brackets, causing warm air leak. Needs door and slides.; rqstng P&A on 1 LW10413530 (dor-fip bl) and 1 WPW10397635 (slide) and 1 WPW10397636 (slide)"
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
03/03/2020
DRYER MAYTAG MGDC465HW0
Customer stated that dryer will not start found push to start button fell in. Fixed and tested all works good at this time.
Near Visalia, CA 93291
Frank
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Customer stated noise from water dispenser Perform diagnostics Found Water InletWill do research for part; ordrng 1 ANTIDRIPCONNECTOR
Near Upland, CA 91784
Tyler
Job Details:
03/03/2020
DISHWASHER AMANA ADB1400AGS1
Customer stated that the u it is not draining. Found pump connector had came loose. Fixed and tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Customer stated that the ice maker in the freezer is spraying the water. Removed and replaced fill tube heater kit tested all works good at this time.
Near Agoura Hills, CA 91301
Joe
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Unit needs a new door because the wires on the inside are torn causing the display board to only work when the door is half way closed. Ordering part.; ordrng 1 W11301204 (dor-fip)
Near Claremont, CA 91711
Tyler
Job Details:
03/03/2020
WASHER MAYTAG MVWC565FW1
Customer stated that the unit is not moving pat the rinse cycle. Found customers drain setup is cussing the unit to siphon causing the long fill code. Customer to fix drain issue to resolve the problem.
Near Upland, CA 91786
Tyler
Job Details:
03/03/2020
DISHWASHER KITCHEN AID KDFE304DSS0
Customer stated that the unit is not draining. Found glass in pump. Removed and tested all works good at this time.
Near Alhambra, CA 91801
Juan
Job Details:
03/03/2020
WASHER MAYTAG MVWX655DW0
"Found wash plate loose, worn out grooves for gear case shaft. Calibrated unit. Ran diagnostics, no errors found. Customer produced an invoice from Whirlpool factory, they were at customer’s home yesterday. They ordered parts. Looks like a double schedule issue. Closing job."
Near Bakersfield, CA 93307
Patrick
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW4815EW1
Agitator stuck. Need to break out ; ordrng 1 W10908289 (agitator)
Near Santa Clarita, CA 91354
Michael
Job Details:
03/03/2020
WASHER MAYTAG MHW6630HW0
Cx states unit is leaving clothing wet at end of cycle. Lo/FLO F8E1-valve failureCleared faults and ran auto service test unit is filling as designed. Spinning as designed. Found drain line is too long and has a drop causing unit to not drain properly. Cut drain hose shorter and secured with zip ties.Unit ops as designed and is getting proper flow from water valves. Job complete Advised cx against pourin soap straight into drawer and to use measuring cap to measure soap useage
Near Paso Robles, CA 93446
Tom
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW6620HC0
"Found UI locked at UI, unlocked, customer instruct on Control Lock function and behavior of touch interface. Safety Drain still being initiated, even without use, randomly, customer has video recording, self draining at 0220, multiple cases. Entered diagnostics, found no error codes. Entered diagnostic tests, no error codes, no issues detected, order Control Board and both Valves./Control Board - (W11322905)Cold Valve - (W11316256)Hot Valve - (W11316255); ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11322905 (cntrl-elec)"
Near Visalia, CA 93291
Frank
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Freezer leaking water Ran diagnostics Check components Found P Trap clogged with debris Unclogged Tested and passed Job completed
Near Bakersfield, CA 93314
Jim
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ01
Replaced filter head and water tank
Near Bakersfield, CA 93311
Jim
Job Details:
03/03/2020
OVEN WHIRLPOOL KODE507ESS04
Faulty jack probe receiver ; ordrng 1 W11179310 (cntrl-elec) and 1 W11220388 (jack-probe) and 1 WP9755542 (probe-meat)
Near Oak Park, CA 91377
Joe
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW97HEDC0
Replaced hose unit is functioning as designed. Job complete.
Near Santa Maria, CA 93458
George
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW4815EW1
Wrong agitator ok to reorder.; ordrng 1 W10908289 (agitator)
Near Oak Park, CA 91377
Joe
Job Details:
03/03/2020
DISHWASHER KITCHENAID KDTM354DSS5
Units gasket was to long causing it to be hit by basket. Replaced gasket with one that is the correct size unit is now functioning as designed. Job complete.
Near Bakersfield, CA 93306
Patrick
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
The unit is no cool. Plugged in and no compressor ops. Changed start device. Still didn’t work. Needs new control ; ordrng 1 W11043763 (cntrl-elec)
Near Fresno, CA 93722
Irvin
Job Details:
03/03/2020
WASHER MAYTAG MVWC565FW1
F8/E1- long/no fill F0/E2-sudsCleared codes. Ran components test found the shifter is noisy. Replaced shifter. Calibrated unit. Passed. All ops normal.
Near Bakersfield, CA 93306
Patrick
Job Details:
03/03/2020
RANGE KITCHENAID KFGG500ESS2
Removed and replaced burner tube and ignore. Calibrated unit 5 degree higher. Tested unit. All ops checked good
Near Santa Clarita, CA 91355
Raymond
Job Details:
03/03/2020
REFRIGERATOR MAYTAG MFI2570FEZ06
Upon arrival cx states left side of RC is frozen. Found broken light switch and damper not closing. Needs damper and switch.; ordrng 1 W11396033 (SWITCH) and 1 WPW10196393 (damper control assy)
Near Paso Robles, CA 93446
Tom
Job Details:
03/03/2020
WASHER MAYTAG MVWB766FW0
" Installed Agitator, ran unit, check okay. Entered diagnostics, found no error codes, ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Santa Clarita, CA 91390
Raymond
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Cx states he rescheduled call.
Near Templeton, CA 93465
Tom
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KBRC36FKS00
"Found quick connect from Main Water Line from wall leaking at Filter. Customer requests bypassing Filter, home has RO. Used a straight 1/4 quick connect on lines, removed 5/16 end of Main Water Line to adapt to straight 1/4 connector. Connected lines and bypassed Filter, turned on water, no leaks detected, ran water systems, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Near Modesto, CA 95358
Lance
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW7300DW0
"Fixed-replaced lid lock assembly. Ran calibration and passed, auto test passed. Unit is now fully operational, and working as designed."
Near Santa Maria, CA 93454
George
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW92HEFC0
Installed parts tested check out ok complete no dents or dings cause by tech.
Near Pomona, CA 91768
Stephen
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
"Ran diagnostics. Found FC nearly empty, damper control not closing properly. Instructed customer to clean condenser 3-4 times yearly, keep FC 70% full. Needs damper control. ; ordrng 1 WPW10196393 (CONTROL- DAMPER)"
Near Santa Maria, CA 93455
George
Job Details:
03/03/2020
DISHWASHER KITCHENAID KDPE334GPS0
Installed part tested check out ok complete. No dents or dings cause by tech.
Near Calabasas, CA 91302
Danny
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW92HEFW0
Lf error code Found faulty valve Replaced valve and reinstall unit and ran a test cycle unit completed with no leaks and no issues unit is working properly
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Customer stated the freezer evaporator is frozen. Ordering fan motor with harness. Customer to defrost unit before return.; ordrng 1 W11032800 (motor-evap)
Near Calabasas, CA 91302
Danny
Job Details:
03/03/2020
OVEN KITCHENAID KODE507ESS04
Unit is not reaching proper temp Ran a calibration cycle Oven temp was off by few degrees and added 5 degrees Test power supply and only getting 230v advised client unit requires 240v for unit to working properly
Near Rialto, CA 92376
Tyler
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04
Customer stated that the freezer froze over. Ordering harness in stock customer to defrost.; ordrng 1 W11084324 (harns-wire)
Near Modesto, CA 95358
Cruz
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
"Complete- unit is infested , need to document with whirlpool trade care team, infestation is not covered in the warranty."
Near Apple Valley, CA 92307
Darren
Job Details:
03/03/2020
WASHER MAYTAG MVWC565FW2
"Unit was in auto drain lock, reset unit, ran calibration test, washer checks out okay."
Near Bakersfield, CA 93305
Dane
Job Details:
03/03/2020
RANGE WHIRLPOOL AER6303MFW2
Removed and replaced control board and tested unit. Unit functions normal now
Near Bakersfield, CA 93312
Jim
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
Lights flicker. Power board buzzes and has a hard time starting. Removed fans and was able to get the compressor to run.; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11048824 (cover) and 1 W11089931 (panel-ui) and 1 WPW10389152 (support)
Near Santa Clarita, CA 91390
Raymond
Job Details:
03/03/2020
M/W OTR WHIRLPOOL WMH53521HV3
Cx states they rescheduled call.
Near Fresno, CA 93706
Irvin
Job Details:
03/03/2020
DRYER WHIRLPOOL WED7500GW0
"F6/E3-communications error. F2/E1-stuck key. Cx says the dryer will operate then shut off and can’t get it to do anything. Can unplug it and it works for a while the. Stops again. Error,codes above show board and HMI comunication error. Replacing components. ; ordrng 1 W11124277 (overlay) and 1 W11124284 (cntrl-elec)"
Near Azusa, CA 91702
Stephen
Job Details:
03/03/2020
RANGE - GAS WHIRLPOOL WFG515S0ES1
Replaced L & R oven door hinges( hinge kit ). Oven door is opening/ closing properly. Unit is heating properly at this time. Surface burners are igniting/ working properly at this time. Complete.
Near Fresno, CA 93728
Irvin
Job Details:
03/03/2020
REFRIGERATOR KITCHEN AID KRSC503ESS01
The evap motor is not running. The unit has all other functions. ; ordrng 1 W11036566 (motor-evap) and 1 W11229010 (HARNESS)
Near San Dimas, CA 91773
Stephen
Job Details:
03/03/2020
DRYER - GAS WHIRLPOOL WGD7500GC0
Found customer disassembled door to remove lint. Reassembled door. Replaced door seal. Dryer is tumbling and heating properly. Instructed customer NOT to perform service on dryer. Complete.
Near San Dimas, CA 91773
Stephen
Job Details:
03/03/2020
WASHER MAYTAG MVWB950YW0
"Ran diagnostics. No error codes found. Ran test cycle. Fills, agitates, drains,dispenses, and spins properly. Customer declined repair at this time.Load tested drain and spin. Complete."
Near Los Angeles, CA 91367
Danny
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00
No water Found unit dispensing real slow Replaced valve and reinstall unit and test dispenser and unit is still dispensing slowly found filter housing and filter full of sand and minerals from water New apartment and and they didn’t flush the water b4 installing fridge Need to order filter and housing And tank; ordrng 1 EDR1RXD1 (water filter) and 1 W11162041 (housing) and 1 W11296969 (reservoir)
Near Bakersfield, CA 93314
Erick
Job Details:
03/03/2020
COOK TOP MAYTAG N/A
Called unit and found units left rear burner valve not closing all the way causing unit to leak gas. Unit will need new valve; ordrng 1 5304505690 (valve)
Near Armona, CA 93202
Enrique
Job Details:
03/03/2020
ALPHA WHIRLPOOL WFW7590FW2
Installed new central electric and WL switch . All functions tested normal . No leaks .
Near Coalinga, CA 93210
Enrique
Job Details:
03/03/2020
M/W OTR MAYTAG MMW5527CAB
Inspected Maytag wall oven/ microwave . Microwave control not powering on ( shorted ) and oven heating intermittently keypad functions not responding . Parts needed are discontinued . Unit not repairable . I documented with techline SR#7727201531 .
Near Hanford, CA 93230
Enrique
Job Details:
03/03/2020
WASHER MAYTAG MVWC565FW1
I will follow up Friday .
Near Monterey Park, CA 91755
Juan
Job Details:
03/03/2020
RANGE AMANA ACR4303MFW4
"Right rear burner element not heating. Check burners resistance, a check is fine. Checked infinite switch, it is stuck in the closed position. Right rear burner switch needs to be replaced.; ordrng 1 WP3149400 (switch-inf)"
Near Fresno, CA 93705
Irvin
Job Details:
03/03/2020
DISHWASHER WHIRLPOOL WDF520PADW7
Cx says the DW won’t drain. Test for drain failed. Found dead pump. Removed water from unit. Installed replacement pump. Ran test cycle passed. Dra8ns properly. All ops normal.
Near Fresno, CA 93702
Irvin
Job Details:
03/03/2020
WASHER MAYTAG MVWB766FW1
"F0/E5- off balance F0/E3- overload F9/E2- long drain. CX say the tub moves to much. Said didn’t complete a cycle of clothes. Moves excessively. Pulled erro codes above. Ran components test, all psssed. Issue was the small load that went to one side causing the off balance. CX INSTRUCT ON SUSPENSION, SOAP, LOADING And additional features on unit. Demonstrate loading and starting procedure."
Near Fresno, CA 93706
Irvin
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW4616FW2
F8/E1- long fill. Cx says the washer is stopping mid cycle. Checked erro codes found long fill. The washer has a bad valve. Removed hoses and valve replaced. Calibrated unit passed. All ops normal.
Near Hanford, CA 93230
Enrique
Job Details:
03/03/2020
DISHWASHER AMANA ADB1400AGB1
"Inspected amana dishwasher . Customer concerns , not draining . Found shorted drain pump . Installed new pu . Performed calibration . All functions tested normal . No leaks ."
Near Fontana, CA 92336
Tyler
Job Details:
03/03/2020
DRYER MAYTAG MGDB765FW0
Customer stated that unit would not start and check lint filter light is on. Customer was not holding the start button down long enough and explain to customer that check lint filter light may or may not be on due to her having a long vent. All works good at this time.
Near Bakersfield, CA 93314
Erick
Job Details:
03/03/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00
Found left corner of freezer door not sealing all the way causing unit to build up frost. Reheated and reformed entire gasket. Door is now sealin all the way with no gaps. Job complete
Near Glendora, CA 91741
Andy
Job Details:
03/03/2020
DRYER WHIRLPOOL NGDX655DW2
Needs timer ; ordrng 1 WPW10642928 (timer)
Near La Puente, CA 91746
Andy
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Not cooling, found that thermistor was open, replaced thermistor fan kit and cover and controller tested unit working properly"
Near Los Angeles, CA 91367
Danny
Job Details:
03/03/2020
RANGE WHIRLPOOL WFE515S0ES2
Unit is not heating Found blown fuse Replaced fuse and test oven and only broiler is heating Need to order control board and rs call ; ordrng 1 W11122543 (cntrl-elec)
Near Bakersfield, CA 93314
Jim
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ01
Replaced filter head and water tank
Near Glendora, CA 91741
Andy
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW6620HW0
"Console not turning on, repaired wire harness to main control removed and reinstalled harness tested unit working properly. Found error code F0-E2 advise customer to run a clean washer cycle with afresh"
Near Alhambra, CA 91803
Juan
Job Details:
03/03/2020
DRYER WHIRLPOOL MGDX655DW2
"Customer concerned the unit is not drying properly. Checked unit, found it was short cycling. Disconnected vent to from the dryer, tested unit. Dryers cycles properly with vent disconnected. Instructed customer to have homes vent cleaned. Unable to see where the exterior outlet is. Job is complete"
Near Merced, CA 95340
Kenneth
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Found un not not cooling. Evap frosted over. Defrosted evap and found unit bi metal not seated on to evap. Installed defrost bi metal and tested. Unit is now working properly.
Near Camarillo, CA 93012
Joe
Job Details:
02/21/2020
WASHER WHIRLPOOL WFW92HEFC0
Piece of door is leaking water. Ordering door.; ordrng 1 WPW10208275
Near Clovis, CA 93619
Timothy
Job Details:
02/21/2020
WASHER MAYTAG MVWC565FW2
Customer states she has to climb over the unit to unplug it to make it unlatch. Checked for faults and ran a service cycle. No faults stored unit passes the service test without faults. Called WPTS(7727174197) and was told that they have seen this issue when the unit is on a shared CKT. Found that the washer and dryer are plugged in to the same outlet. Told to inform the customer that Whirlpool recommends the unit be on a dedicated CKT to avoid issues with line noise. Ran dryer and a spin cycle at the same time to see if I could duplicate the issue. The washer finished the spin cycle and unlocked.
Near Los Angeles, CA 91402
Randy
Job Details:
02/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Cx concern freezing in front of vent and vegetables. Cx has blocked vents. Causing food freezing and water freezing in front of vent. cx just bought unit. Thinks fan runs too much. Fav used fan running normal. All tests passed. Cx approves Cx instruct of vent blocking and where to place fruits and Vegetables. Don’t block vent and etc Cx approves. Job complete.
Near Barstow, CA 92311
Darren
Job Details:
02/21/2020
REFRIGERATOR WHIRLPOOL WZF79R18DM00
"Replaced parts per service pointers, running normally."
Near Los Angeles, CA 91325
Randy
Job Details:
02/21/2020
RANGE KITCHENAID KDRS467VSS00
Found unit won’t start right from ignitor. Right front and one burner head. Unit needs large btu replaced won’t ignite. Cx just bought unit will need pop ok return visit ; ordrng 1 W10364850 (burnr-top) and 1 WP71002749 (module-spk) and 1 WPW10320937 (burnr-top)