Near Monterey Park, CA 91755
Francisco
Job Details: 08/07/2020
ALPHA WHIRLPOOL WFW97HEDC0 Checked unit found error code f3 e1. Blew through p hose. And also ensure connections are ok at ACU and at sensor. It looked ok. Performed quick diagnostics and unit is fully functional. If cx calls back in will need assistance to get unit off drain pan it’s on.
Near Monterey Park, CA 91755
Francisco
Job Details: 08/07/2020
MICROWAVE WHIRLPOOL CAE2745FQ1 Checked unit found no leaks underneath/valve/drain or hot cold hoses. Leak coming from incoming water splashing on tub ring. Leveled unit back and turned faucet down a bit. Unit now checks ok.
Near Arcadia, CA 91007
Francisco
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW85HEFW0 Removed and replaced water pump. Unit now checked ok.
Near Hanford, CA 93230
Enrique
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 "Customer concerns , dishwasher not filling with water . Found The unit is filling up , but wash motor is not working . Please order control board and wash motor . ; ordrng 1 W10904715 (cntrl-elec) and 1 W11087376 (pump&motor)"
Near Armona, CA 93202
Enrique
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW8040DW "Part not yet received , will be available next Tuesday . Long fill/no fill , we know is shorted valve . ; schdld next appmnt for 8/12 WED !"
Near Redlands, CA 92374
Rod
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Concerns of Cooling issues.Confirmed Found over packed in fridge and no food in freezer to really see a problem. Ffd compartment grocery storage inhibiting air flow. Overlapped shelf’s concentrating air in on spot.Consumer is aware of these issues and claims that’s not the issue. Redistributed groceries to allow even airflow.Produce stored in top shelf and crispers were empty.
Near Atwater, CA 95301
Kenneth
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW92HEFW0 Installed bellows. Pressure hose and drain pump. Tested unit. Unit is now workimg properly. Customer approbes function at this time.
Near Merced, CA 95348
Kenneth
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW4855HW1 Hot to cold. And cold to hot. Put hot to hot. And cold to cold. Twated. Jnit is workkng properly. House valves incorrect. House valve shows hot water is cold. And cold water is hot. Informed custimer to have someone come out and swap there house valves around.
Near Delano, CA 93215
James
Job Details: 08/07/2020
WASHER MAYTAG MVWC565FW "Found unit with motor control fault. Unit not spinning correctly. Unit needs new hub kit, splutch assembly and main control. ; ordrng 1 W10528947 (drive hub kit) and 1 W11116594 (cntrl-elec)"
Near Merced, CA 95348
Kenneth
Job Details: 08/07/2020
MICOWAVE OVEN WHIRLPOOL WMH31017HS3 Installed control. Transformer and thermostat. Tested unit. Unit is now eorking propetly. Customer approves function at this time.
Near Monterey Park, CA 91755
Francisco
Job Details: 08/07/2020
LAUNDRY MAYTAG MVWB835DW4 Checked unit found error code f6 e2 & f2 e1. Continuity check on harness passed. Unit needs ui and control replaced. RS for Thursday.; ordrng 1 W11035014 (console) and 1 W11105155 (cntrl-elec)
Near Searles Valley, CA 93562
Patrick
Job Details: 08/07/2020
REFIRGERATOR WHIRLPOOL WRT112CZJW00 Removed and replaced control. Tested unit told customer wait 24 hours
Near Tulare, CA 93274
Chase
Job Details: 08/07/2020
WASHER MAYTAG MVWC565FW2 "Same problem occurring. Getting motor control fault and motor fault. Called into WPL tech line, spoke with Andy. Ran through error codes. Took resistance reading at j2 connector getting proper readings. Took resistance reading at capacitor and received 0 ohms. Indicating a shorted capacitor. Ordering capacitor. SR#7728401809; ordrng 1 W11428524 (CAPACITOR)"
Near Visalia, CA 93277
Chase
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 E5 error code on icemaker. Must have been a bad icemaker from factory. Ordering new icemaker. ; ordrng 1 W11294907 (ICEMAKER)
Near Santa Clarita, CA 91355
Joe
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW5000DW3 Sr7728459538Replaced lid lock and parts whirlpool Techline told me to job complete ; ordrng 1 W11307244 (latch)
Near Fowler, CA 93625
Frank
Job Details: 08/07/2020
WASHER WHIRLPOOL MHW6630HW1 Customer states not cleaning clothes Don’t touch unitCustomer says upon arrival she doesn’t have receipt.
Near Simi Valley, CA 93063
Joe
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Unit needs a new control board because it’s throwing a po error code.; ordrng 1 W11171078 (harns-wire) and 1 W11224256 (cntrl-elec)
Near Redlands, CA 92373
Rod
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Won’t wash completelyDetergent dispenser defective.Ordering and returning next day with part.; schdld next appmnt for 8/7 FRI !
Near Redlands, CA 92373
Rod
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL MDB8959SKZ0 Product description should be a dishwasher as the model and serial number were preloaded by whirlpool/BestbuyDishwasher won’t drainConfirmed found diagnostics won’t go any further than entering only.....segments in display were not fully functional Ordering ui and machine control.; ordrng 1 W11410070 (CONTROL) and 1 W11413963 (USER INTERFACE)
Near Hanford, CA 93230
Enrique
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW8500DW5 "Installed new tub , all functions tested normal ."
Near Azusa, CA 91702
Stephen
Job Details: 08/07/2020
COMPACTOR WHIRLPOOL GC900QPPQ6 "Replaced drive gears. Won’t go back up, noisy. Motor not reversing. Needs motor, power screws..; ordrng 1 882699 (GEAR KIT) and 1 W10439651 (MOTOR) and 1 WP777811 (SWITCH- DIRECIONAL) and 2 WP9870163 (POWER NUT)s and 2 WPW10451272 (POWER SCREW)s"
Near Alhambra, CA 91801
Francisco
Job Details: 08/07/2020
DRYER MAYTAG MGDB835DW3 "Checked unit found broken catch. Removed and replaced catch, tested ops unit now working as intended."
Near Del Rey, CA 93616
Frank
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Customer stated refrigerator making noiseLast technician says it was evaporator fan He never pulled out refrigerator he was in and out in 3 minutes Performed diagnostics Found additional part needed Condenser fan doesn’t workWill order part; ordrng 1 W11127829 (motor-cond)
Near Selma, CA 93662
Frank
Job Details: 08/07/2020
WASHER MAYTAG MVWC415EW1 Customer stated it takes longer to washPerformed diagnostics Found error code F8E1Long fillInlet valve defective Will order part ; ordrng 1 W11210459 (valve)
Near Hughson, CA 95326
Cruz
Job Details: 08/07/2020
WASHER MAYTAG MVWX655DW0 "Fixed- installed new parts (cntrl elec, lid lock) calibration tested pass, auto test pass, no codes, no leaks , no codes, unit is working as designed, cx ok repair."
Near Kingsburg, CA 93631
Frank
Job Details: 08/07/2020
M/W OTR MAYTAG MMV4206FZ3 "Customer stated not heating Microwave works, just no heatPerformed diagnostics Capacitor defective Will order part; ordrng 1 W11371718 (CAPACITOR )"
Near Kingsburg, CA 93631
Frank
Job Details: 08/07/2020
OVEN WHIRLPOOL WOD51EC7HS01 Customer stated built in oven isn’t working Performed diagnostics Control panel isn’t responding By touchWill order part; ordrng 1 W11297714 (console)
Near Los Angeles, CA 91402
Randy
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Gaskets won’t seal or sit properly. Need new doors ; ordrng 1 LW10672966 (dor-fip) and 1 LW10672972 (dor-fip) and 1 W11178521 (nameplate)
Near Los Angeles, CA 90049
Isidore
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Removed old right side door gasket and installed new right side refrigerator door gasket. With heat gun used to rid gasket of any deformities created during shipping and packaging, to customer satisfaction. Test refrigerator ok at this time."
Near Arcadia, CA 91006
Francisco
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL KSSS36DAX05 "Checked unit found multiple issues on unit. Evap fan motor along with blade need to be replaced. Water valve line broken, and unit is not cooling proper found high amp draw on compressor 1.28 amps. Contacted tech line. They advised not to go further as unit uses r12 which we no longer use.Sr#7728503309 Adrian Irreparable"
Near Pasadena, CA 91106
Francisco
Job Details: 08/07/2020
FREEZER WHIRLPOOL EV188NYWS02 Checked unit found obstructed drain. Used steam gun and cleared drain also installed heat probe unit now checks ok.; used 1 819043 (HEAT PROBE) from stock
Near Ridgecrest, CA 93555
Patrick
Job Details: 08/07/2020
MICROWAVE WHIRLPOOL WMHA9019HN1 Unit issues with screen blanking out. Needs new door. Removed and replaced. Tested unit. All ops checked good
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 08/07/2020
RANGE - GAS WHIRLPOOL GW397LXUS06 Customer is concerned of smell of gas as well oven door not closing properly. I checked the unit and I found a weak Bake Igniter as well a worn out door hinges and door seal also missing rollers and shaft from bottom drawer. Customer declined estimate.
Near Turlock, CA 95380
Cruz
Job Details: 08/07/2020
WASHER MAYTAG MVWB725BW0 "Need more work- water is leaking from valve into wash basket when cx is not using the appliance, seen video on cx personal phone, found bearings to be bad as well very loud on spin cycles, cx is going to place unit outside for tech, allow 2hrs for repair. Will use bearing kit from stock parts; schdld next appmnt for 8/21 FRI !"
Near Patterson, CA 95363
Cruz
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW5620HW0 "Need more work- found panel cntrl buttons are not responding, lights come on then shut off, needs a panel cntrl, ordering part for unit. ; ordrng 1 W11319991 (cntrl-elec)"
Near Keyes, CA 95328
Cruz
Job Details: 08/07/2020
WASHER MAYTAG MVWB865GW0 "Need more work- found error f7e5 Clucth failure, bearings are bad very loud during spin cycles, cx has a video of issue, part did come in. "
Near Ceres, CA 95307
Cruz
Job Details: 08/07/2020
WASHER MAYTAG MVWB765FW4 "File # 7728503086 Dave from whirlpool tech line said to replace the motor due to it over heating error code f7e2, cx issse is with estimated time fluctuating is normal operation according to whirlpool tech support, does not want tech to replace cntrl elec this will not fix issse with estimated time fluctuating, seen video on cx phone, ordering part per whirlpool ; ordrng 1 W11195971 (stator)"
Near Bakersfield, CA 93314
Jim
Job Details: 08/07/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Fresh food evaporator is frosted over. Per whirlpool service pointer W11092686D I secured the thermistor to the suction line with zip ties. I also placed the unit in an 8 hour cycle defrost, thermistors tested good in test 1,2, and 39. In test 4 the fresh food evaporator frosted up and then cleared. I placed screws to the top of the evaporator cover. Deemed non repairable out of warranty. Case number of 7728502818."
Near Los Angeles, CA 91604
John
Job Details: 08/07/2020
WASHER MAYTAG MHW5500FW1 "The drain pump failed, replace the drain pump. The washer tested good at this time. Because this was in the garage I was able to pull it out by myself. With the dryer on top of it."
Near Hughson, CA 95326
Cruz
Job Details: 08/07/2020
DRYER WHIRLPOOL WED8620HW0 "File # 7728504377 Scott from whirlpool tech line said to replace the panel cntrl this will be the 3rd panel cntrl. Panel cntrl is not working properly button are not responding, lights are glitching, ordering part per whirlpool. ; ordrng 1 W11367339 (PANEL CNTRL )"
Near Glendale, CA 91214
John
Job Details: 08/07/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01 "Cooncerned of the icemaker, and the water dispenser being too slow. Tested the water pressure behind the refrigerator, the water pressure is too low. Customer is going to have the plumbing redone. The refrigerator tested."
Near Modesto, CA 95350
Cruz
Job Details: 08/07/2020
WASHER WHIRLPOOL MVWB835DW5 "Need to call tech line to document- unit has been dropped during delivery causing body to shake badly during spin cycles. Cx unit for codes found none, found suspension rods be ok, auto test passed. "
Near Glendale, CA 91206
John
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "Replaced a slow condenser fan motor. The refrigerator was running hot. Also, replace several LED light modules two in the refrigerator section 2 in the freezer section. The refrigerator tested good at this time."
Near Modesto, CA 95351
Cruz
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Need more work- found ice maker not producing any ice cubes, jump t-h it did not harvest, checked wire harness found it lose and not making good contactas well, unit is brand new. ; ordrng 1 W10838084 (harns-wire) and 1 W11203924 (contrl-box) and 1 WPW10300022 (icemaker)"
Near Glendale, CA 91205
John
Job Details: 08/07/2020
RESIDENTIAL REFR WHIRLPOOL WRF535SWHZ01 "The customers concerned of temperature, and too much moisture. Replaced a thermistor wire harness And the damper control. Tighten both door handle screws on the refrigerator door."
Near Los Angeles, CA 90065
John
Job Details: 08/07/2020
DISHWASHER KITCHENAID KDTE204GPS0 The dishwasher would not fill up with water. Installed a new water valve. Also tested the water in the customers home. There is no water coming out of the customers plumbing. This was checked by a plumber and it appears that the water comes out at random times. The dishwasher appears to test good at this time. But a plumber needs to check the water supply.
Near Azusa, CA 91702
Stephen
Job Details: 08/07/2020
DRYER - ELECTRIC WHIRLPOOL WED5000DW2 "Just hums, won’t start. Found motor centrifugal switch is stuck in run position. Needs motor, blower. ; ordrng 1 279827 (MOTOR) and 1 WP694089 (BLOWER WHEEL )"
Near Los Angeles, CA 91311
Danny
Job Details: 08/07/2020
COOK TOP KITCHENAID KGCU483VSS02 Unit keeps sparking Found faulty individual modules Pulled u it out and replaced module Reinstall unit no floor or cabinet damage Power unit up and test all burner All burners are working and heating properly
Near Los Angeles, CA 91325
Danny
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL KDTE104ESS2 Unit is not washing dishes Found faulty motor Replaced sump assy and reinstall unit Ran a self diagnostics test unit completed with no leaks and no issues Unit is now washing dishes properly.
Near Ridgecrest, CA 93555
Patrick
Job Details: 08/07/2020
DISHWASHER MAYTAG MDB4949SHZ1 Control panel locked out. Unlocked panel. Checked errors none stored. Instructed on use and care. Tested unit. All ops
Near Bakersfield, CA 93312
Jim
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF989SDAE03 Display not working. ; rqstng P&A on 1 W10861423 (cntrl-elec) and 1 WPW10589837 (cntrl-elec)
Near North Edwards, CA 93523
Patrick
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW3090JW Removed and replaced control tested unit. All ops checked good
Near Los Angeles, CA 90049
Isidore
Job Details: 08/07/2020
REFRIGERATOR JENN-AIR JS42NXFXDE01 "Leon SR# 7728502534 . Per customer refrigerator started working this morning, test sensors, fans ( condenser and evaporator) , damper and set defrost to Basic, checked coils ok , refrigerator working at this time"
Near Los Angeles, CA 90272
Isidore
Job Details: 08/07/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Removed dishwasher from under cabinet , old right side and left side upper rack rails. Installed both new upper dish rack tracks per Technical Service Pointer W11296667 upper dish rack tracks . Dishwasher working at this time"
Near Glendale, CA 91202
John
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "The temperature seems to be a Radick at times, replace the main control in the damper control. Adjusted the left refrigerator door properly. Ordering the parts that I need to complete the job.; ordrng 1 12002355 (thermistor kit) and 1 W11265135 (panel-ui)"
Near Los Angeles, CA 91367
Isidore
Job Details: 08/07/2020
DRYER WHIRLPOOL WHD5090GW0 "Removed top panel , old control board and user interface, installed new control board and user interface, reinstalled top panel and test dryer operation. Dryer working at this time."
Near Riverside, CA 92504
Kevin
Job Details: 08/07/2020
WASHER MAYTAG MVWB765FW0 Removed and replaced agitator. Tested unit. All tests good.
Near Lompoc, CA 93436
George
Job Details: 08/07/2020
ICEMAKER KITCHENAID KUIX305ESS1 Installed parts unit not shorting out anymore customer to keep and eye on it 48 hours complete no dents or dings cause by tech.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KSSC48QMS01 Customer stated that the refer is not cooling. Found sears replaced the main control and said they did the compressor. Unit is no cool. Removed and replaced compressor evaporator and heater pan. Vacuumed system and charged with Freon. Tested all works good at this time.
Near Santa Ynez, CA 93460
George
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL KBSD618ESS Installed parts tested check out ok complete no dents or dings cause by tech.
Near Los Angeles, CA 90039
John
Job Details: 08/07/2020
OVEN WHIRLPOOL KSDG950ESS1 "The customer feels that the oven is too slow to heal, and believes the temperature is off. Replace the sensor for the oven, calibrated the oven properly. And explained preheat to the customer, the oven tested good."
Near Merced, CA 95341
Kenneth
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed harness control and thermistor. Tested unit. Jnit is now roking properly. Customer approrves.
Near Los Angeles, CA 90049
Isidore
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "With heat gun made seals seat to refrigerator, for better seal , ordering adhesive 482338 for seal on liner; ordrng 1 482338 (adhesive)"
Near Templeton, CA 93465
Tom
Job Details: 08/07/2020
DRYER MAYTAG MGD5630HC0 "Installed Base, Dryer Repair Kit, and Idler Pulley, leveled unit, ran unit, noise has dissipated. Customer is unsatisfied, tech informed customer that this was a Scratch and Dent sale, and the unit is fully functional. Customer will contact retailer about further options."
Near Delano, CA 93215
James
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Icemaker shutoff arm not working. Replaced icemaker. Unit now working as intended
Near Lompoc, CA 93436
George
Job Details: 08/07/2020
DRYER WHIRLPOOL MGD5630HC1 File 7728500271. Found bad flame thrower pularity not reading correct working at this time ok to order part.; ordrng 1 WP338906 (sensor)
Near Lompoc, CA 93436
George
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXW00 Nobody home.
Near Wasco, CA 93280
James
Job Details: 08/07/2020
WASHER MAYTAG MVW6230HW0 Replaced valve and drawer. Unit now working as intended and customer approves functions at this time.
Near Simi Valley, CA 93065
Joe
Job Details: 08/07/2020
M/W OTR WHIRLPOOL WMH53521HZ4 Replaced magnetron interlocks and diode unit is now functioning as designed. Job complete
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 08/07/2020
REFRIGERATOR JENN-AIR JCD2595WEK02 Customer stated that the unit is turning off and on. Ordering control board kit and control not in stock. Customer will be out of town till the 24th.; ordrng 1 W10823803 (cntrl-elec) and 1 WP2307037 (control bd)
Near Fresno, CA 93711
Irvin
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Removed power. Replaced ice maker. Powered unit, cycled on. All ops normal. 24-36 hrs for first batch."
Near Templeton, CA 93465
Tom
Job Details: 08/07/2020
FREEZER WHIRLPOOL WRB322DMBM00 "Found IM leaking into FC, crack in ice tray, order and replace IM./IM - (W10884390); ordrng 1 W10884390 (ICEMAKER)"
Near Los Angeles, CA 91316
Antonio
Job Details: 08/07/2020
RANGE WHIRLPOOL WFG540H0AS1 Replaced control and cavity gasket. Tested oven and dourness. Working as per mfg. specifications.
Near Templeton, CA 93465
Tom
Job Details: 08/07/2020
WASHER MAYTAG MHW8200FW "Entered diagnostics, found error code F8E0, F8E1, F3E1. Ran diagnostic tests, Steam Valve failure, bypass test, Pressure Test failure. Order and replace Control Board, Pressure Sensor, and Water Valve./Water Valve - (WPW10247306)Control Board - (W11201292)Sensor - (WPW10448876); ordrng 1 WPW10448876 (SWITCH-WL) and 1 W11201292 (CNTRL-ELEC) and 1 WPW10247306 (VALVE)"
Near Fontana, CA 92335
Tyler
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM00 They will pull it out; schdld next appmnt for 8/7 FRI !
Near Los Angeles, CA 91343
Antonio
Job Details: 08/07/2020
RANGE KITCHENAID KHMS2056SSS0 Control panel is defective. Error code f9Q. Need control panel parts in door assembly. Also door handle is broken. Repair cost exceeds cost of microwave. Client will purchase new one.
Near Wasco, CA 93280
James
Job Details: 08/07/2020
RANGE WHIRLPOOL WFG505M0BS Found unit shut off by gas company. FaultY regulator. Ordering new. Will return when parts arrive. ; ordrng 1 W11346659 (REGULATOR)
Near Los Angeles, CA 91331
Antonio
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Replaced control and thermistor. Client has to correct or replace outlet before connecting refrigerator. He is aware. Outlet is loose and not secured.
Near Simi Valley, CA 93065
Joe
Job Details: 08/07/2020
DISHWASHER KITCHENAID KDTM354ESS3 Unit needs a new detergent dispenser like the problem said; ordrng 1 W10861000 (detergent dispenser)
Near Taft, CA 93268
Dane
Job Details: 08/07/2020
OVEN WHIRLPOOL WOS72EC0HS Removed and replaced consul and set time and date and tested unit. Unit functions normal now
Near Arvin, CA 93203
Patrick
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW5000DW1 Unit not operating properly. Checked out and found bad transmission and shifter motor. Going to replace pully too ; ordrng 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)
Near Bakersfield, CA 93312
Erick
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Cycled unit and found unit compressor boiling. Tested fans and found them all running at the time of service. Unit will need new compressor and recharge system. Customer declined estimate to repair. Job complete
Near Highland, CA 92346
Rod
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 No ice production Confirmed no water entering on diagnostics and thermiter openUser interface not supplying icemaker motor. Ordering icemaker and user interface.Order filter as wellConsumer requests fresh Air filter x2 ; ordrng 1 EDR1RXD1 (water filter) and 1 W10873791 (icemaker) and 1 W11239666 (cntrl-elec)
Near Fresno, CA 93706
Irvin
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW7500GW2 "F0/E5- OFF BALANCE, F0/E3-OVER LOADThe issue is the wash plate is not in sync with the tub. The hub is slipping off the tub the unit is grinding in spin. Clutch and splotch are grinding also. ; ordrng 1 W10447975 (slider) and 1 W10564013 (nut-spaner) and 1 W10817398 (clutch)"
Near Fresno, CA 93710
Irvin
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW7500GC2 "F6/E2-COMMNICATION ERRORThe unit will only respond in the test mode. In standby nothing is happening. Replacing control, and interface. ; ordrng 1 W11040279 (overlay) and 1 W11040850 (cntrl-elec) and 1 W11043822 (console)"
Near Bakersfield, CA 93312
Erick
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 Cycled unit and found it with e2 error causing it not to advance to make ice. Tested motor and found motor failing. Replaced with new icemaker assembly. Re-tested it and it passed all test for no failures. Job complete
Near Bakersfield, CA 93306
Patrick
Job Details: 08/07/2020
RANGE WHIRLPOOL WEG745H0FS0 Not going to make it in time to call tech line.
Near Bakersfield, CA 93313
Erick
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Install new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Near Los Angeles, CA 91331
Antonio
Job Details: 08/07/2020
WASHER MAYTAG NFW5800HW0 Talked to Cathy regarding washer getting power failure PF. On the washer. No service pointers . She recommended to check harness and have it on the dedicated circuit. She could not give me SR# said her computer was down. Ordering control panel assembly.; ordrng 1 W11316771 (filter) and 1 W11325578 (cntrl-elec)
Near Fresno, CA 93722
Irvin
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW6620HC0 "Removed failed drain motor. Installed replacement motor drain. Completed assembly. Ran test 12, both drains motors operated. All ops normal."
Near Los Angeles, CA 91331
Antonio
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW4955HW1 Small drops of oil seen on belt. Ordering gear-case cam wash plate and belt. ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11239857 (belt) and 1 W11397111 (WASHPLATE)
Near Fresno, CA 93723
Irvin
Job Details: 08/07/2020
WASHER MAYTAG MHW5500FC1 "CX says the washer is leaking from the rear, at the inlet valve. The hot side is leaking. Cause of issue. Installed replacement valve. All ops normal."
Near Bakersfield, CA 93312
Erick
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cycled unit and found unit making ice but not dispensing it. Unit will need new main board in front you I display board. Can hear relays click but no power to valve or auger motor.; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)
Near Bakersfield, CA 93312
Erick
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Cycled unit and found unit heater failing causing tube to freeze and not allow water to icemaker. Also found a five error code on icemaker indicating failure to Mr. Both icemaker and heater will need to be replaced. Customer approved.; ordrng 1 W11087201 (heater) and 1 WPW10764668 (ice maker)
Near Bakersfield, CA 93312
Erick
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cycled unit and found unit damper making loud noise. Gear is stripped and will need to be replaced.; ordrng 1 WPW10479155 (control)
Near Bakersfield, CA 93307
Dane
Job Details: 08/07/2020
WASHER MAYTAG MVWB765FW3 Moved and replace housing and tested unit. Unit functions normal now
Near El Monte, CA 91732
Stephen
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW6620HC0 "Ran diagnostics. Had f0e1, f8e1 error codes. Cleared error codes.. Found pressure tube air trap port blocked. Cleared flash from port. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly. Instructed customer to install stacking brackets, longer gas connector for dryer. Complete."
Near Bakersfield, CA 93312
Erick
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Cycled unit and found unit with bad module causing unit lights to go out. Also found ice box fan not running at the time of service causing leak on icemaker. Reprogram control and a fan turn back on. Unit will need new module; ordrng 1 W10695459 (module)
Near Los Angeles, CA 91040
Raymond
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Upon arrival cx states unit not dispensing cold water, contacted TJ SR 7728500415 and discussed, this is normal, water dispenser is accessory to ice maker, water dispenser is 55-65F. Informed cx unit working as designed. Directed cx to WP cx service."
Near Paso Robles, CA 93446
Tom
Job Details: 08/07/2020
WASHER MAYTAG MVWB855DC3 "Entered diagnostics, found error code F3E2, F8E1. Ran diagnostic tests, all components functional except for Main Hot and Cold Valves, order and replace Water Valve./Water Valve - (W11165546); ordrng 1 W11165546 (VALVE)"