Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/04/2018
Whirlpool Dryer - Model # WGD4815EW2 Service performed: Customer had issue of unit not heating. Diagnosis found open thermal cutoff not allowing to heat properly. Specialist replaced and tested all components call completed.; used 1 279769 (THERMAL CUTOFF) from stock, Job Completed
Near Los Angeles, CA 90049
Cher
Job Details: 05/04/2018
Kitchen-aid dishwasher model number KUDE70FXSS4, upper rack falling down. Pre-ordered 4 Wpw10350401/wheels and 2 Wpw10505751/wheel-tubs, WPW10546503 (adjuster), When tech arrived he found upper rack adjuster WPW10546503 broken, removed and replaced parts. Unit works as designed.
Near Los Angeles, CA 90272
Cher
Job Details: 05/04/2018
Kitchen-aid refrigerator model number KBFN406ESS01, right door is not closing properly will not seal. When tech arrived he found right refrigerator door not closing properly verified, door seal at right side tight against refrigerator cabinet, causes door to pop open, ordering bottom hinge W10337505 or new door W10782301. On return visit tech removed and replaced parts ordered and ran diagnostic unit works as designed.
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/04/2018
Whirlpool Refrigerator- MODEL # WRS571CIDM01 SERVICE PERFORMED: Customer informed our specialist that the unit is not cooling. Diagnosis showed that the refrigerator had a defective start device not allowing the unit to get proper cooling throughout the cabinet. Replaced Start Device (WPW10197428) with truck stock. Verified unit is working properly. Fans are all running great. Cll compltd.
Near Los Angeles, CA 90272
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number KSBS25FJBL01, unit is leaking water from underneath and not dispensing water. When tech arrived he found water housing leaking , water lines showing wear ordered reservoir, water inlet to housing leaking. Parts ordered; ordrng 1 WP2199840 (housing) and 1 WP2256126 (reservoir) and 1 WP2320524 (tube-water) On return visit tech removed and replaced parts ordered. Ran unit through diagnostic and unit works as designed.
Near Santa Maria, CA 93455
Randy
Job Details: 05/04/2018
maytag dryer MEDB765FW0. Door Not Closing or Door Catch is Broken - SP W10602100. Works intermittently. ound unit not alway starting back up after the pause function has been pressed. Found faulty control panel. Ordered replacement panel. Did not reschedule due to part availability. ; ordrng 1 W11089306 (overlay). Found unit with unresponsive overlay buttons. Replaced overlay and tested unit. Unit now functions as intended. Job Cmpltd
Near Arroyo Grande, CA 93420
Randy
Job Details: 05/04/2018
Maytag refrigerator. MFI2269FRZ02 not making ice. Found unit not making ice. Found unit with a faulty ice maker. Getting proper voltage but not cycling replaced ice maker with one on truck. And tested unit. Unit is now working properly. Customer approves function at this time. used 1 WPW10300024 (ICEMAKER) from stock
Near San Miguel, CA 93451
Randy
Job Details: 05/04/2018
kitchen aid refrigerator KRMF706ESS00. Icemaker not working. Upon arrival cx complaint is ice maker is working but unit in fridge section is icing up on top back left of fridge section. Ice maker adapter has a gap in gasket causing ice to build up unit is needing adapter kit ordering adapter kit. W10864519 (ADAPTER) . Upon arrival I removed top panel and ice maker to access adapter removed and replaced adapter with new kit. Re installed ice maker and top panel tested u it unit is now sealing properly u it is functioning as designed
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/04/2018
Customer complaint frost building up in refrigerator section. Specialist found frosted up evaporator. Unit is not defrosting properly , deiced evaporator and replaced defrost thermistor all ok call completed .; Job Cmpltd
Near Fresno, CA 93711
Randy
Job Details: 05/04/2018
kitchen aid ice maker KUIC15POZP2. he ICE MACHINE is dead no lights no operation. Outlet shows 120v properly polarized. Controls not responding. Pulled unit from hole. Checked power cord to the main pump motor. Pulled off rear cover checking cord unit flashed on. Removed pump motor checked power good. Found the cord plugged into the drain motor was under stress, any movement caused unit to shut down. Secured the plug into outlet released strain on cord. Installed unit powered up. The ice maker cycled on. All ops normal
Near Clovis, CA 93619
Randy
Job Details: 05/04/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 . REFRIGERATOR ICE MAKER MAKING TOO MUCH ICE. Removed failed IM. Installed new IM. POWERED UNIT ON. Unit cycled on. No other issues. IM will begin production when cold enough to produce. ; Job Cmpltd used 1 W10917790 (ICE MAKER)
Near Fresno, CA 93703
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRS325FDAM04. The fresh food section is warm. The cause is DAMPNER frozen closed and return closed. All with ice. Cleared out the areas unit can breath, moving air. Need to replace DAMPNER control and cover for frezer. ; ordrng 1 W10177781 (duct-air) and 1 WP2321285 (SWITCH) and 1 WPW10151374 (DAMPNER) and 1 WPW10583800 (CONTROL). Removed power from unit installed new components. Completed assembly. Powered unit, all ops normal. All lights on unit cooling. ; Job Cmpltd,
Near Fresno, CA 93720
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRF757SDEM01. Refrigerator ice buildup behind drawer. The fresh food section evap cover is ice locked. Causing warmish temps in the fresh section. There’s spots of ice on the freezer rear panel. Replacing evap motors for the unit. ; ordrng 1 W11032800O (FZR EVAP MOTOR) and 1 W11033168 (EVAP MOTOR). Removed power from unit. Removed and replaced evap assemblies. Removed ice build up assembled unit powered. Cycled on all ops normal. ; Job Cmpltd
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/04/2018
WHIRLPOOL WASHER - MODEL # WTW5000DW1 PROBLEM DESCRIPTION: UNIT IS NOT FINISHING CYCLE AND IS SHUTTING OFF BEFORE IT ENDS. SOLUTION: SPECIALIST FOUND THE DRAIN HOSE HOOKED UP WITH CLAMPS TO A 1 INCH PIPE THAT WAS ABOUT 10 INCHES OF THE GROUND ITSELF. THE INSTALLATION OF THE UNIT IS INADEQUATE - CUSTOMER HAS TO GET DRAIN ISSUE CORRECTED FOR UNIT TO WORK PROPERLY. JOB COMPLTD
Near Ceres, CA 95307
Randy
Job Details: 05/04/2018
maytag washer
Near Ceres, CA 95307
Randy
Job Details: 05/04/2018
MAYTAG WASHER MVWB725BW0. COMPLAINT IS WASHER LEAKING. Unit is leaking water from underneath during spin cycle and is very loud also during spin cycle, Needs bearing kit. then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked ck for codes found none as well no leaks cx ok repair. ; used 1 W10435302 (BEARING) from stock
Near Modesto, CA 95358
Randy
Job Details: 05/04/2018
WHIRLPOOL DRYER WED8500DC3. COMPLAINT IS UNIT HAS NO POWER NOT WORKING. Unit is not turning on, pulled unit out and test wall outlet found 240 AC, ordering CNTRL elec, console, for unit. ; ordrng 1 W10847565 (console) and 1 WPW10739349 (cntrl-elec). , Installed new parts ( CNTRL elec, console ) into unit. I then tested unit in a high heat cycle, it heat fine unit is now working as designed, cx ok repair. ; Job Cmpltd
Near Delhi, CA 95315
Randy
Job Details: 05/04/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 NOT COOLING. Unit has old control and IM. Also cover was damaged in repair. Unit needs control,cover, and IM; ordrng 1 W10687090 (CONTROL ) and 1 W10875099 (COVER) and 1 W10888881 (IM). Remove and replace evaporator cover icemaker and control unit is working properly at this time
Near Selma, CA 93662
Randy
Job Details: 05/04/2018
whirlpool dishwasher model 17029400 complaing DW caught fire at control board. Inspected unit and found the control has melted at the heater and wash motor connection. The heat fuse was open but the customer states it was running at the time and they had to unplug the unit because they were afraid it might catch fire. Called WP SAFETY to report.
Near Orange Cove, CA 93646
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRS325FDAM04. Complaint is not cooling. Inspected unit and found the RC not cooling correctly. Found air flow increases when the FC door is opened. Found the return air vent is iced over. Checked gaskets and found an air leak up top . Steamed gasket and return vents until the sealed and defrosted. Tested unit. Unit checks ok. No leaks noted. Instructed customer on how to detect a warm air leak and how it effects cooling so this can be identified and repaired in the future before cooling is effected.; Job Cmpltd
Near Madera, CA 93636
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRF993FIFM00 pre ordered. W10889841 (Cover), W10898228 (Icemaker), . evap frozen up again removed and replaced cover and ice maker called tech line. tech line walked me threw a few steps . Per whirlpool unit is up for review ; Job Cmpltd
Near Los Banos, CA 93635
Randy
Job Details: 05/04/2018
whirlpool refrigerator MFX2570AEM0 Frost collecting in freezer and freezing. Ice collecting on bottom of freezer and melting . Upon arrival unit has ice slab forming in bottom of frezer floor. Found inefficient drain grommet old style. Replaced with update trap style drain tube. Deice drain and evap coils. Assembled unit turned cooling back on all ops normal. ; used 1 W10619951 (TUBE DRAIN) from stock
Near Los Banos, CA 93635
Randy
Job Details: 05/04/2018
AMANA DRYER NGD4655EW2 unit is not tumbling. not drying. Complaint is unit takes long time to dry. Gas dryer checked the IGNITOR lights but is weak badly get gas lit. Removed failed ignition system installed new one. Tests passed all ops normal. ; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Near Turlock, CA 95382
Randy
Job Details: 05/04/2018
whirlpool washer WFW92HEFW0. complaint is unit is leaking. Bellow has a tear in the bottom allowing water to leak out through the door. Unit needs new bellow; ordrng 1 W11173364 (BELLOW). removed and replaced part job complete.
Near Patterson, CA 95363
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRF757SDEM01. makig a buzing noise. Inspected unit. Found frozen ice on EVAP cover and coils inside refrigerator compartment, causing poor cooling, inspected freezer compartment and found freezer compartment cooling fine. Ordering parts motor harness and support. ; ordrng 1 W11033168 (MOTOR HARNESS ) and 1 WPW10389152 (support). Installed new parts (motor harness, support ) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets, are all working fine
Near Firebaugh, CA 93622
Randy
Job Details: 05/04/2018
MAH8700AWW WHIRLPOOL WASHER. UNIT IS NOT DRAINING PROPERLY. Complaint is the display is showing odd display, can not duplicate codes control is not responsive all touch pads not operating properly. Need to order control. 34001398- control inter face/299.99 No longer available.
Near Kerman, CA 93630
Randy
Job Details: 05/04/2018
whirlpool refrigerator KSSC48QMS03. Ice won't come out on the door. The ice bucket is ice locked in the door. Will not dispense. Removed the ice bucket, found bad seal on door. Replacing door. ; ordrng 1 W10823377 (ICE DOOR KIT). , Installed ice door kit. Assembled test passed ice dispenses. All ops normal. ; Job Cmpltd
Near Newman, CA 95360
Randy
Job Details: 05/04/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ02. Ice maker not making any ice. PRE ORDERED W10882923/icemaker . Arrived found unit not cycleing removed and replaced ice maker. unit is now working properly.
Near Crows Landing, CA 95313
Randy
Job Details: 05/04/2018
maytag washer MVWX655DW1. CX HAS TO UNPLUG THE UNIT FOR IT TO STOP---AS SOON AS IT IS PLUGGED IN IT JUST STARTS FILLING UP. pre ordered 1 W11116592/control and 1 W10625696/cntrl-elec. , Unit wasn’t responding and diagnostics. Removed and replaced control. Calibrated unit. When unit was in calibration I noticed that the cold water valve is not flowing properly. Checked screen and found valve to be impacted with sand. Tried cleaning out the best I could but couldn’t get it completely free. Informed cx to put a filter on the Coldwater line to prevent from happening. Unit needs valves as well; ordrng 1 W11127357 (VALVES). returned and removed and replaced valves calibrated unit and now working properly.
Near O'Neals, CA 93645
Randy
Job Details: 05/04/2018
MAYTAG WASHER MVWB765FW1 . stops during middle of a cycle and will not do anything else. F0e3 f8e1 error codes. Tested valves found valves not to be operating properly not allowing unit to fill in time before and it times out. Unit needs new valves; ordrng 1 W11172234 (VALVES ). removed and replaced valves calibrated unit and unit is working properly.
Near Oxnard, CA 93035
Cher
Job Details: 05/04/2018
Kitchen-aid range model number KDRU783VSS00, rear center burner will not ignite. When tech arrived he checked unit and noticed had two of the gas valve continuously the igniter keeps on clicking. Ordering WP71002749 module spark. W10250410. LF/RF Gas valveWPW10326645. C/F Gas valve. On return visit tech removed and replaced parts listed and retested unit and it works as designed.
Near Oxnard, CA 93036
Cher
Job Details: 05/04/2018
Whirlpool oven model number WEG515S0FW0, unit is not heating properly. Pre-ordered Wp9758079/igntr-oven. \When tech arrived he tested oven with a thermometer and calculated average temperature, when the oven was set at 350 deg the average temperature was 367 deg, for this test I used 4 high and 4 lows that not counting the first high that was 445 deg. I adjusted the oven temperature removing 15 deg. Installed ignitor. Unit works as designed.
Near Oxnard, CA 93036
Cher
Job Details: 05/04/2018
Near Oxnard, CA 93036
Cher
Job Details: 05/04/2018
Near Ventura, CA 93003
Cher
Job Details: 05/04/2018
Whirlpool washer model number WTW8500DC1, washer error LF not filling with water shuts off and drains. Per-ordered W11165546 (Valve) . When tech arrived he find error LF code ( Long fill), and the washer not taking water hot or cold. Checked unit in diagnostic and found cold and hot water solenoid not working. Replace the valve assembly pre ordered and retested unit and it works as designed.
Near Camarillo, CA 93012
Cher
Job Details: 05/04/2018
Whirlpool range model number WFC310S0ES0, burners will not turn on. When tech arrived he found range not heating. Ran diagnostic and found 120 voltage advised customer to contact electrician.
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/04/2018
Maytag washer model number MHW4300DC0, unit does not unlock after cycle customer has to unplug unit to get it to unlock. Pre-ordered WPW10443885 (door lock). When tech arrived customer complaints that in the end of the cycle (Intermittent) he is unable to open the door. Ran a diagnostic test and found no error codes. Also ran a quick diagnostic test and it pass. Removed and replaced parts listed.
Near Camarillo, CA 93012
Cher
Job Details: 05/04/2018
Maytag washer model number MVWB850YW1, loud noise during use. Pre-ordered W10435302/bearing. When tech arrived he checked unit and found worn out bearings. Unable to remove basket from the shaft completely frozen up, basket is not moving up or down. ordrng 1 W10381078 (outer tub), 211.43, 1 W10440786 (suspension), 40.17, 1 W10549509 (basket). On return visit tech removed and replaced parts listed unit works as designed.
Near Camarillo, CA 93010
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRS588FIHZ00. LIghts flickering. When tech arrive checked unit and all (4) lights are flickering, unplugged refrigerator and removed all connectors from the main control. Plugged refrigerator back on , this fixed for few minutes but the flickering came back. Ordered new control and fresh food door switch.; ordrng 1 W11089236 (cntrl-elec) and 1 WPW10656773 (light switch). On return visit tech removed and replaced both parts and checked lights and unit works as designed.
Near Camarillo, CA 93010
Cher
Job Details: 05/04/2018
Maytag dryer model number MGD8200FC0, drum making sounds like its loose. When tech arrived he tested the dryer with and without the load, unit has some vibrations. Disassembled whole unit and adjusted the vent tube and the blower wheel housing. Sounds better now. Job completed.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/04/2018
Kitchen-aid dishwasher model number KDTM354DSS3, unit is not cycling properly. Pre-ordered W10788708/pump&motor. When tech arrived he found diverted motor would not allow water through spray arms. Installed new pump and motor, unit works as designed.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/04/2018
Maytag washer model number MVWB425BW0, unit is not draining properly. Pre-ordered W10536347/drain Pump Asm. When tech arrived customer stated unit would make a weird noise and will leave clothes wet after cycle completes, said it happens ever few weeks. Found no error codes an diagnostic an found no issues. Unit works as designed.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/04/2018
Near Santa Clarita, CA 91387
Cher
Job Details: 05/04/2018
Maytag washer model number MVWB850YW1, washer is leaking from underneath. Pre-ordered W10435302/bearing. When tech arrived he found unit leaking from bottom and bearing noise when spinning tub.Installed new bearing kit. Tested unit. Unit performs as intended with no issues.
Near Los Angeles, CA 91406
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRF989SDAM, fridge is freezing everything. Pre-ordered W10633627/motor-evap and 1 Wpw10277799/harns-wire. When tech arrived he found customer said fridge section isn't cold enough, food items blocking air inlet vent. UI Temp was set to 39°UI was lowered to 34° and food items were redistributed inside unit to provide even cooling. Customer was instructed about placement of food items and advised temp was lowered and to wait 24 hrs for it to get to operating temp.
Near Los Angeles, CA 91436
Cher
Job Details: 05/04/2018
Jenn-air dishwasher model number JDB9800CWP2, dispenser seal is coming off and having rinsing issues. Pre-ordered W10876529/dispenser. When tech arrived he removed and replaced dispenser assembly and gasket customer had. Ran through cycle and unit now works as designed.
Near Winton, CA 95388
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRS325FDAM04 Unit is making ice but is not dispensing it. Found icemaker isnot shutting off when bar is flipped. Tech removed and replaced ice maker. Unit filled and working properly ; used 1 WPW10300025 (IM)
Near Mariposa, CA 95338
Randy
Job Details: 05/04/2018
Maytag Refrigerator MFI2269FRZ02. Complaint is the units freezer is making a buzzing noise and has condensation on the back panel. pre ordered W10850438 (MOTOR-EVAP). Upon arrival unit was completely frosted over. informed client unit needs to be defrosted fro 48 hours. also ordered 2 WPW10143759 (drier-uv)s. when returned unit was defrosted and tech removed and replaced parts pulled vac and recharged unit. unit is working properly now.
Near Santa Clarita, CA 91321
Cher
Job Details: 05/04/2018
Kitchen-aid model number KRFC704FBS00, having issue with drawers. When tech arrived hef ound temp control crisper drawer stuck shut. Removed drawer and found left rail had drawer assist assembly was not installed correctly. Removed rail and reassembled rail. Installed drawer and works as intended.Freezer door handle was loose. Secured handle. Unit works as designed.
Near Fresno, CA 93730
Randy
Job Details: 05/04/2018
maytag dryer MEDC215EW1 the unit is burning the customers clothes. pre ordered WP3387134 (THRMST-FIX) removed back cover to access thermal cut off and thermostat switches. Replace thermostat also cleared dryer hose event of Lint and debris. Put everything back together dryer is functioning properly now. Informed customer when she is drying more delicate items that she could lower the heat to low or medium instead of high what she had it set on. job complete unit is working properly.
Near Clovis, CA 93612
Randy
Job Details: 05/04/2018
whirlpool washer WTW5000DW1 complaint is the washer fills up but does not continue to work. pre ordered W10876600 (PUMP-WATER) . upon arrival removed and replaced part. unit did continue to work properly. tested okay.
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/04/2018
WHIRLPOOL WASHER - MODEL # WTW4816FW1 PROBLEM DESCRIPTION: Customer complaint not running found broken lid strike in lid lock assy will need both parts .; We ordered 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly), Solution: Customer complaint not running found broken lid strike in lid lock assy, installed new lock and lid strike tested checks ok call completed.; Job Cmpltd,
Near Castaic, CA 91384
Cher
Job Details: 05/04/2018
Whrilpool refrigerator model number WRF993FIFM00, unit is not cooling. Pre-ordered W10889841/cover. When tech arrived he removed and replaced part listed. Unit works as designed.
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/04/2018
WHIRLPOOL REFRIGERATOR - MODEL # WRX735SDBM04 PROBLEM DESCRIPTION: UNIT IS NOT DISPENSING ICE. Parts Ordered: W10465946 (SPACER) (WPW10312691) (AIR BAFFLE) , (WP63052-2) (Yoke) WP67006341 ( GASKET) SOLUTION: Specialist found yoke on auger motor stripped and free spinning on auger motor shaft. Removed and replaced auger motor and ice box housing and all small parts in between. Tested unit. All tests good. Job Compltd.
Near Castaic, CA 91384
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRX735SDHW00, complaint is lights aren't working. Pre-ordered W11043011 (Light module. When tech arrived he found broken door switch on right side fridge door. Removed and replaced door light.Unit works as designed.
Near Simi Valley, CA 93065
Cher
Job Details: 05/04/2018
Whirlpool freezer model number WRF555SDFZ05, light in freezer door isn't working and having closing issues. Pre-ordered W11043014 (LED LIGHT ) and WPW10714545 (GASKET-FIP). When tech arrived he found freezer door is not sealing, found defective door seal. Replaced and install gasket WPW10714545 (GASKET-FIP), Used heat gun to soften up the gasket. Door is closing and sealing properly light now works. Unit works as designed.
Near Agoura Hills, CA 91301
Cher
Job Details: 05/04/2018
Kitchen-aid refrigerator model number KSC24C8EYY02, unit is not freezing anything. When tech arrived refrigerator was barely cooling and freezer is no cool at at all pulled both evap covers and ran a test 4 and ref evap had no frost pattern freezer is not build frost at all Need to order sealed system ordrng 1 876765 (mtg kit), 1 W10309988 (compressor), 1 WPW10239732 (evaporator), 10 yr warr, 1 WPW10331270 (valve), 1 WPW10643261 (evaporator). When tech arrived he found unit not cooling. Replaced evap dryer and compressor Sealed system repair No leaks and unit hold vacuumed Charge unit with 5.3 ounces of freon. Ran test and completed with no issues. Unit is cooling Advised client to allow 24 hrs for unit to reach proper temp
Near Agoura Hills, CA 91301
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRS325SDHZ00, unit is not dispensing ice. Pre ordered Wpw10300022/icemaker. When tech arrived he found faulty icemaker reomoved and replaced part and ran cycle filled it up with water advised customer to allow 24 hours for the unit to make a full bucket of ice. Unit is cooing and works as designed.
Near Los Angeles, CA 91367
Cher
Job Details: 05/04/2018
Whirlpool dryer model number WED7500VW2, will not heat up. When tech arrived he found unit is not heating, the exhaust motor hot and not running and blown thermostats and burnt coils on heater need to order parts 1 8182477 (thermostat), 1 W10843940 (thermostat), 1 WP8182470 (thermostat), 1 WP8182472 (motor-drve), 231.83(249.22), 1 WPW10483239 (thermostat), On return visit tech removed and replaced parts listed ran through diagnostics and unit now works as designed.
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/04/2018
WHIRLPOOL DRYER - MODEL # WGD7800XW0 PROBLEM DESCRIPTION: UNIT IS MAKING A LOUD NOISE WHILE IN CYCLE SOLUTION: Specialist found warn rollers and Idler wheel , installed repair kit tested checks ok call completed .; Job Cmpltd,
Near Los Angeles, CA 91307
Cher
Job Details: 05/04/2018
Roper washer model number RTW4516FW1, unit is leaking from underneath. When tech arrived he found loose drain hose and reconnected and reinstalled unit ran through diagnostics test and it works as designed now.
Near Calabasas, CA 91302
Cher
Job Details: 05/04/2018
Whirlpool range model number WFG715H0ES0, unit is completely blank nothing works. Pre ordered Wpw10340317/cntrl-elec. When tech arrived he tried powering on the unit unable to turn on installed new control board made sure the unit was plugged in correctly and ran diagnostic unit now works as designed.
Near Calabasas, CA 91302
Cher
Job Details: 05/04/2018
Near Los Angeles, CA 91367
Cher
Job Details: 05/04/2018
JENN-AIR dishwasher model number JDB9800CWX2, water dripping from dishwasher at door. When tech arrived control start button doesn’t light up and leaking through the corners of door Need to order parts 1 W10610937 (panel-cntl) and 1 W11048934 (RAIL TRACK) and 1 W11048936 (RAIL TRACK ) and 1 WPW10469574 (vent). On return visit tech removed and replaced parts listed, ran through diagnostic test and all checks good. Unit working as designed.
Near Los Angeles, CA 91335
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRT111SFDW03, unit isn't cooling. When tech arrived he found unit stop cooling then when connected back everything started to freeze inside fridge Found faulty thermostat and need to order gasket kit for barrier so he ordered 1 4388931 (timer,defrost adapt) and 1 W10286058 (GASKET KIT) and 1 W10675407 (barrier) and 1 WPW10530058 (thermostat). ON return visit tech removed and replaced parts listed.
Near Los Angeles, CA 91311
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRT518SZFM00, unit is freezing food on the fridge side. Pre ordered a W10316760/thermistor. When tech arrived he verified fresh food side was freezing items in there, he removed and replaced the part listed. Instructed customer to make sure not to push items all the way to the back because it prevents the air flow to get to all the shelves. Unit works as designed.
Near Perris, CA 92571
Daniel Lopez
Job Details: 05/03/2018
WHIRLPOOL WASHHER - MODEL # WTW8040DW0 PROBLEM DESCRIPTION: UNIT IS NOT STARTING CYCLE- ONLY REACHES THE SENSING PHASE . UNIT WAS ALSO GIVING ERROR CODE FOR PRESSURE SYSTEM FAULT. Need to order pressure switch hose W10631220 (harns-wire) Solution: Went to install wire harness and found small hole in pressure switch hose causing problem. Removed and replaced harness. Tested unit. All tests good. .Job Cmpltd,
Near Colton, CA 92324
Daniel Lopez
Job Details: 05/03/2018
AMANA WASHER- MODEL # NTW4516FW2 PROBLEM DESCRIPTION: UNIT STARTED TO WASH AND IT WILL START RINSING BUT STOPS MID CYCLE AND WILL NOT TURN ON AGAIN. SOLUTION: SPECIALIST found unit stopping mid cycle. Found that the belt shield was loose and allowing pulley to come in contact with shield and give basket speed error. Transmission has no extra play and cam is in good condition. I tightened shield and tested. All tests good. ; Job Cmpltd,
Near Colton, CA 92324
Daniel Lopez
Job Details: 05/03/2018
MAYTAG WASHER - MODEL # MVWB880BW0 PROBLEM DESCRIPTION: LID LOCK IS NOT ENGAGING SOLUTION: Based off problem description our Pre-Id department sent the tech out with a new LID LOCK ASSEMBLY (WPW10619844) before initial visit. Specialist found unit not locking lid and giving lid lock error code. Found failed lid lock assembly. Removed and replaced lid lock (WPW10619844). Tested unit. All tests good. ; Job Cmpltd,
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/03/2018
WHIRLPOOL WASHER - MODEL # WTW5000DW1 PROBLEM DESCRIPTION: UNIT IS STOPPING MID CYCLE. SOLUTION: Specialist found no error codes. Noticed loose wash plate which could have been the cause of the problem and also would effect wash performance. I tightened wash plate and re calibrated unit. All tests good. ; Job Cmpltd,
Near Manteca, CA 95336
Randy
Job Details: 05/02/2018
Maytag Refrigerator model # MFT2776FEZ00. Complaint is drawer is hard to open to please check slides. When tech arrived he found the roller chipped ordered rollers. 2 W10248555 (roller)s. Replaced rollers on upper freezer bin, functions tested ok; Job Cmpltd
Near Tracy, CA 95376
Randy
Job Details: 05/02/2018
WHIRLPOOL DRYER MODEL # WGD6600VW1. Complaint is unit is going through the motions but does not dry the clothes. found Thermal fuse open. ordered thermal fuse for unit. WP3392519 (fuse-thrml). Replaced thermoswitch, checked air flow at blower wheel & exhaust vent, tested ok
Near Lancaster, CA 93536
Cher
Job Details: 05/02/2018
Whirlpool refrigerator model number WRX735SDBM00, dispenser is slow and unit is not cooling now. When tech arrived he found the customer having issues with the unit not cooling at all, the control panel read cooling off. He turned on and checked out unit. All ops checked good. May have control issues. Ice maker defective also. It’s getting power and intermittently harvesting. Needs 2 controls and ice maker ; ordrng 1 W10882923 (ICE MAKER ) and 1 WPW10226427 (cntrl-elec) and 1 WPW10521642 (cntrl-elec), On return visit tech removed and replaced parts listed and retested unit job completed.
Near Palmdale, CA 93551
Cher
Job Details: 05/02/2018
Whirlpool refrigerator model number RS25AWXVW00, unit stopped working. When tech arrived he found unit not turning on. Plugged in an touched the timer. It started to cool but needs new defrost timer W10822278. ON return visit tech removed and repalced timer and retested unit and it works as designed.
Near Palmdale, CA 93550
Cher
Job Details: 05/02/2018
Whirlpool washer model number WTW4616FW1, washer not completing the cycles. When tech arrived unit not wanting to complete cycles. Checked errors and found a long drain error, off balance load, and lid lock. Checked ops of pump and it was not operating properly. Motor stalls and then works. Needs new pum ; ordrng 1 W10919003 (PUMP). ON return visit tech removed and replaced pump and retested unit and now it works as designed.
Near Palmdale, CA 93550
Cher
Job Details: 05/02/2018
Near Palmdale, CA 93552
Cher
Job Details: 05/02/2018
Maytag dryer model number MGDC300BW0, noisy during operation. When tech arrived unit is making a squeak noise. Intermittent noise. Opened up the dryer and there is signs of the belt rubbing and rollers wearing down. Needs new repair kit. Removed and replaced from stock 4392065 dryer repair kit.
Near Palmdale, CA 93552
Cher
Job Details: 05/02/2018
Kitchen-aid refrigerator model number KSSC48QMS03, unit is not cooling in the fridge section. When tech arrived control on the front is flickering off and on. And the relays of control are clicking off and on. Needs new control kit, ordrng 1 W10818296 (cntrl-elec). On return visit tech removed and replaced the control he ordered. Retested unit and it works as designed.
Near Palmdale, CA 93552
Cher
Job Details: 05/02/2018
Whirlpool icemaker model number GZ25FSRXYY7, not making water or ice. When tech arrived he found the ice maker defective. Wasn’t harvesting anything tech touched it and it started to work. Needs new ice maker. And I broke a bin that will need to be replaced ; ordrng 1 W10882923 (ICEMAKER ) and 1 WPW10212139 (bin-cntlvr). ON return visit tech removed and replaced parts ordered and tested unit and it works as designed.
Near Thousand Oaks, CA 91360
Daniel Lopez
Job Details: 05/02/2018
MAYTAG WASHER- MODEL # MHW4300DC0 PROBLEM DESCRIPTION: CUSTOMER IS NOT ABLE TO OPEN THE DOOR AT THE NED OF CYCLE. IT HAS TO BE UNPLUGGED. SOLUTION: Ran a diagnostic test and found no error codes. Also ran a quick diagnostic test and it passED. Ordered a new latch assembly.; ordrng 1 WPW10443885 (door lock) Replaced door latch. Ran a diagnostic test. Tested ok; Job Cmpltd,
Near Camarillo, CA 93012
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL RANGE - MODEL # WFC310S0ES0 PROBLEM DESCRIPTION : ELECTRIC RANGE BURNERS ARE NOT HEATING. SOLUTION : Specialists checked unit and found incorrect amount of voltage. (Only 120 V): suggested to the customer to call an electrician. Customer recently moved to the house, brand new range never used.; Job Cmpltd,
Near Ventura, CA 93003
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER - MODEL # WTW8500DC1 PROBLEM DESCRIPTION: WASHER ERROR LF NOT FILLING WITH WATER SHUTS OFF AND DRAINS SOLUTION: Checked unit in diagnostic and found cold and hot water solenoid not working. Removed and replaced the valve assembly( w11165546) from truck stock. Tested ok.; Job Cmpltd,
Near Oxnard, CA 93036
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL OVEN - MODEL # WEG515S0FW0 PROBLEM DESCRIPTION : UNIT IS NOT REACHING THE RIGHT TEMPERATURE. SOLUTION : Tested oven with a thermometer and calculated average temperature, when the oven was set at 350 deg the average temperature was 367 deg, for this test I used 4 high and 4 lows that not counting the first high that was 445 deg. I adjusted the oven temperature removing 15 deg. Tested ok.; Job Cmpltd,
Near Malibu, CA 90265
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL ELECTRIC DRYER - MODEL # WED75HEFW1 PROBLEM DESCRIPTION: Unit was making a squealing sound, has power but no function. Solution: Checked unit and ran diagnostics. Found the error codes. Checked unit and removed panels and verified that dryer wheels are working properly. Assembled unit back and found the plug not suppling proper voltage to unit. Customer is having electrical replace the breaker. ; Job Cmpltd, saved tckt [SdLink\187764a.png] (via SDM) /¯¯¯
Near Malibu, CA 90265
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER- MODEL # WED75HEFW1 PROBLEM DESCRIPTION: UNIT DRUM IS NOT SPINNING DURING THE WASHING CYCLE SOLUTION: SPECIALIST ran diagnostics found error codes. Checked voltages unplug and on unit harness getting proper voltage. Ran test #1 on tech sheet and passed. Called techline and adviced to replace ccu board. Ordered part. Removed top panel, control board and UI panel. Installed new parts and assembled unit. Unit is now working as design.; Job Cmpltd,
Near Malibu, CA 90265
Daniel Lopez
Job Details: 05/02/2018
KITCHEN AID DISHWASHER - MODEL # KDTM354DSS5 PROBLEM DESCRIPTION - Water is not coming through into unit and is making a loud grinding and clicking noise. Solution: Specialist ran diagnostics and no error codes found. Completed diagnostics and no problems. Unit is working as design.; Job Cmpltd,
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL REFRIGERATOR - MODEL # KSBS25INSS03 PROBLEM DESCRIPTION: Refrigerator is not cooling properly SOLUTION: Unit not cooling found no dc voltage from control to inverter and condenser fan also not running only thing running was the evaporator fan motor- determined failed compressor (8201675) after tapping high side of the sealed system and finding about 1/2 cup of oil also determined new control (W10823804) not working properly because of lack of voltage to components ; Replaced compressor and control recharged unit with 6 oz if 134a unit tested good at this time ; Job Cmpltd
Near Adelanto, CA 92301
Daniel Lopez
Job Details: 05/02/2018
MAYTAG WASHER - MODEL # MVWX655DW1 PROBLEM DESCRIPTION: very little water goes in and the laundry is half dry and half wet, clothes are not getting wet during cycle Solution: Tested unit no codes recorded ran test cycle all checked good customer instruct on water levels and cycle selection ;, Job Cmpltd,
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/02/2018
AMANA RANGE- MODEL # AGR5330BAS3 PROBLEM DESCRIPTION: LEFT FRONT BURNER IS NOT LIGHTING UP PRE ID DEPARTMENT: Based off problem description our company ordered the following parts before the first initial visit. : Wpw10636224/burnr-top Wp6610341/module-spk Wpw10209656/igntr-surf Wpw10209657/igntr-surf Soultion: front left burner found ignitor pushed down to far causing nearest ground to ignitor to the burner and not the cap. Causing spark not to meet with gas. Adjusted ignitor and all tested good ; Job Cmpltd, saved tckt
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER - MODEL # WTW5840BW0 PROBLEM DESCRIPTION : WP WASHER MAKING NOISE LIKE BEARINGS ARE GOING OUT --specialist found failed bearing caused by a failed tub seal. Seal caused water to leak on to bearing and actuator belt and pulley are also worn ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt)
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL RANGE - MODEL # WFG515S0ES PROBLEM DESCRIPTION : Water Filter Stuck Solution: Filter stuck had remove filter housing and put in a vise in order to remove filter. Reinstalled filter housing and installed new filter filter now comes in and out without problems ; Job Cmpltd
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER - MODEL # MVWB835DW1 PROBLEM DESCRIPTION: WASHER IS NOT FILLING TO CORRECT WATER LEVEL WITH CORRESPONDING CYCLE CHOSEN. SOLUTION: Specialist found pressure switch hose clogged no allowing proper pressure to build in hose to determine water level cleared and unit tested well ; Job Cmpltd,
Near Moorpark, CA 93021
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER- MODEL # WTW7300DW1 PROBLEM DESCRIPTION; UNIT IS LEAKING FROM A STEEL HOSE WHICH IS THE Y CONNECTION FOR THE STEAM DRY AND COLD WATER LINE SOLUTION: Specialist found one of the connectors was leaking put on Teflon tape and reconnected the hose put pressure back on the waterline unit is not leaking at this point advise the customer if they find leaking again they might need to change out there Y connection and hoses which are not part of the machine operating normal and verified unit under warranty; Job Cmpltd
Near Moorpark, CA 93021
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL REFRIGERATOR- MODEL # MFI2570FEW01 PROBLEM DESCRIPTION: Food freezing in fridge section of the unit. SOLUTION: Specialist Checked operations found that the unit is not hooked up to water and the customer did state that they had a power outage and so it likely took the settings of shutting the ice maker off and the unit froze the fresh food section due to the ice maker trying to make ice when it’s not hooked up to water which were constantly put cold air in there until ice maker is satisfied reset the system instructed the customer operating normal and normal temperature should come back within 48 hrs ; Job Cmpltd,
Near Thousand Oaks, CA 91360
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL DISHWASHER - MODEL # KUDS01FLBL6 PROBLEM DESCRIPTION: Checked operations customer door latch and catch assembly are too loose to maintain the unit strike position to stay shut ordrng 1 8193830 (latch asy), 2 WE8269209 (switch,door)s and 1 WP8574157 (strike), SOLUTION: Replaced the latch assembly door switches and strike assembly tested operations unit will work as designed now door will close and stay latched; Job Cmpltd,
Near Fillmore, CA 93015
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL FREEZER - MODEL # EV160NZTQ02 Problem Description: FREEZER IS LEAKING WATER INTERNALLY THAT FREEZES AT THE BOTTOM Solution: Pre-ID DEPARTMENT ORDERED W10862416 (TUBE-DRAIN); WP482338 (ADHESIVE) -BASED OFF PROBLEM. SPECIALIST FOUND -Frozen drain and ripped replaced tested unit found unit floor is giving in making the freezer to lean left and forward away from the drain advised to have leveled unit wil drain correct after defrosting and leveling the floor ; Job Cmpltd,
Near Littlerock, CA 93543
Cher
Job Details: 05/02/2018
Whirlpool dishwasher model number WDF520PADM7, unit not cleaning the dishes. Pre-ordered W11025157/wash Motor and WPW10671905 (dispenser). When tech arrived he found unit isn't cleaning as it used too. Motor is not running efficiently top spray arm not moving. Removed and replaced motor and the rinse aid doesn't empty removed and replaced the dispenser as well. Unit works as designed.
Near Santa Paula, CA 93060
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL REFRIGERATOR- MODEL # WRT138FZDW00 PROBLEM DESCRIPTION: UNIT IS NOT COOLING AND HAS ICED UP VENTS SOLUTION: Specialist removed and replaced Thermistor ( W10838965), FAN KIT ( W10916494) and CONTROL ( W11211884) Tested operations normal at this time also sealed up cabinet and advised customer to make sure all things with water in it is sealed found a pot of beans with not a sealed cover that would cause the unit to condensate too much and freeze up the return vents along with high humidity levels of weather; Job Cmpltd,
Near Acton, CA 93510
Cher
Job Details: 05/02/2018
Maytag washer model number PAV2300AWW, once drum fills up for rinse cycle and leaks from bottom. When tech arrived he found leak as soon as he turned on the unit. It leaked everywhere. needs new pump WP35-6780. ON return visit tech removed and replaced pump and unit no longer leaks works as designed.
Near Santa Paula, CA 93060
Daniel Lopez
Job Details: 05/02/2018
MAYTAG WASHER- MODEL # 187947 PROBLEM DESCRIPTION : UNIT IS MAKING A GRINDING NOISE WHILE IN CYCLE. SOLUTION: Specialist raised the feet of the unit to look under and found that the grinding noise came from heavy loads that were being ran. Unit is working as designed . job compltd