Near Fresno, CA 93650
Randy
Job Details: 05/11/2018
maytag dryer model MGDB800VQ0. Complain is not heating and making noise. Found multiple issues going on with dryer gas valve is not opening also A bad thermistor And bad switches.also needs a dryer repair kit.Also the front seal is pretty much worn away. Ordering parts. ordering 1 280140 (seal,drum), 1 4392067 (dryer repair kit), 1 WP3387223 (electrode), 1 WP3391912 (thrmst-fix), 1 WP3403498 (connector), WP8557891 (burner-gas), WP8573713 (cutoff-tml), WP8577274 (thermistor). After installing all this parts. Enable to get dryer to function properly. Still having intermittent issues with control board and is flashing an F 28 code. Which is the temperature sensor That is open. Also noticed some wires on control board have been spliced. Order a new control board and sensor ordering 1 280140 (seal,drum), 1 WP338906 (sensor), 1 WPW10111620 (cntrl-elec). On return visit replace control board and sensor that was bad also put a new seal on the front of drum. Everything is functioning prope
We serviced a
Whirlpool washer-Model # WTW8040DW0. Problem description; unit is making a loud grinding sound during use and the cap at the bottom of the drum has come loose. Pre-id department pre-ordered W10811956/gearcase because of problem description.
Model Service performed; upon specialist arrival customers complaint was unit loud during use. Also washplate cap is off. Found damaged washplate and screw. Needs new washplate and screw. Make 2 call count. Screw is seized ; ordrng 1 W10752187 (screw) and 1 W10
Near Chatsworth, CA 91311
Cher
Job Details: 05/11/2018
On return visit specialist removed and replaced gear case washplate and screw. Tested unit unit functions normal now.
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
washer maytag model MVWC565FW1 . complaint is washer would not finish cycle at times and also loud grinding noise coming from washer in spin cycle.Could not enter washer into diagnostics to retrieve any error codes. Was able to put it in a spin the rinse cycle through So I could diagnose it that way. Ordering 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11162438 (CNTRL ELEC) . Removed and replaced all parts ordered. I was still having issues with Wash machine. Motor was having a hard time reaching RPM and cutting out. Going to order a new motor and also a new capacitor. When parts come will come back out and install; ordering 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR ). Removed and replaced motor and capacitor then entered washer into diagnostics calibrated unit and ran system test everything checked out good and is functioning properly. Job completed
Near Fresno, CA 93725
Randy
Job Details: 05/11/2018
whirlpool washer model WFW92HEFC0 Complaint is noise. Customers complaint is that wash machine was making a noise during spin cycle. I pull top off washer I found a loose hose smacking wash tub as it was spinning. Corrected issue . No longer hear noises customers complaining about. Put system into diagnostics Receive no error codes. Ran systems test everything checked out good.job complete
We serviced a
Whirlpool refrigerator-Model # WRF757SDEM01. Problem description; leaking from dispenser having cooling issues.
Model Service performed; upon specialists arrival he found unit was not cooling. Measured temps with thermal couple and RC at 67F FC 74F. Inspected frost pattern and unit did not have full frost pattern, put unit through diagnostic and verified all thermistors
Near Granada Hills, CA 91344
Cher
Job Details: 05/11/2018
On return visit specialist ran diagnostics test 4 and both evap flooded. Customer said unit would cool then stop and then start to cool again. Unit may going into extended defrost. Removed and replaced parts ordered and retested unit and it now works as designed.
Near Fresno, CA 93706
Randy
Job Details: 05/11/2018
WHIRLPOOL WASHER WDT720PADM2 Complaint is door is not closing properly. Customers complaint is the door is not closing. After troubleshooting and looking out dishwasher I found the strike was broken off into the latch also the springs are bad. Ran dishwasher through diagnostics make sure everything else is functioning. It checked out good. ordering 2 WP8269145 (brckt-mtg)s and 1 WPW10337934 (spring) and 1 WPW10544004 (door latch strike) and 1 WPW10653840 (door latch). Replace door latch and strike. Mounted dishwasher in place. Everything is functioning properly now. Job completed
We serviced a
Whirlpool washer-Model # ALW880QAW. Problem description; washer starts smoking.
Model Service performed; upon specialist arrival he found unit leaked through upper and lower bearings. Milk Stool frame cracked and and washplate support stripped and rusted through. Pulleys rusted and belt damaged. Transmission siezed and motor is buzzing lou
Near Granada Hills, CA 91344
Cher
Job Details: 05/11/2018
Since some of the parts for repair are discontinued customers extended warranty took over the situation we did not complete the repair do to some parts being discontinued.
Near Fresno, CA 93705
Randy
Job Details: 05/11/2018
whirlpool refrigerator model WRF560SEYM05. not making ice. Customers complaint is ice maker isn’t working and refrigerator isn’t cooling. I found that the Ice maker motor was not functioning also dampener wasn’t opening like it should.; ordering 1 4317943 (icemaker only) and 1 W11087463 (damper). Replaced ice maker and air damper.Also leveled out refrigerator. Nature everything was functioning properly. Job completed
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
MAYTAG WASHER MVWB765FW0. unit spins the clothes still come out soaked. Upon arriving to the customers home customer stated the unit would not dry drain properly took unit apart found drain pump to be seized and not functioning replace drain pump. tested unit, unit checks OK with no issues job complete. used 1 W10876600 (PUMP-WATER) from stock.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # AFI2538AES. Problem description; refrigerator is leaking from the dispenser. Pre-id department pre-ordered 67006322/water inlet valve and Wp12956202/reservoir because of problem description. Service performed; upon specialists arrival unit was leaking from front dispenser tested and found valve not closing all the way. Unit making loud grinding noise and still leaking after flushing about 1gallon of water to purge air. Needs new valve and filter header removed and replaced reservoir and valve that was pre-ordered. Tested unit and it no longer leaks and is working as designed.
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
kitchen aid refrigerator model KRFF305ESS00. complaint is not dispensing water. pre ordered w10861009 (head-filtr) and wpw10420083 (valve). Replaced and tested with new parts unit is working properly with no issues job is complete.
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
Kitchen aid refrigerator model KRFF507ESS01. Complaint is the unis is not cooling in the fridge. Upon arriving to the customers home found dampener door open and not allowing to shut dampener is broken also heard fan surging meeting to order a new fan and the wiring harness . ordering 1 W11033168 (HARNS WIRE ) and 1 WPW10248595 (control) and 1 WPW10389152 (support). Replaced all parts tested unit unit checks OK with no issues job is complete.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/11/2018
Kitchen-aid oven-Model # KOSE500ESS02. Problem description; customer states they have a defect on the inside glass door. Service performed; upon specialists arrival customer already had panel they needed to be installed sent to them by Kitchen-aid. He removed and replaced panel and customer is happy with repair. Job completed.
Near Los Angeles, CA 91343
Cher
Job Details: 05/11/2018
Whirlpool range-Model # WEG745H0FS0. Problem description; self clean is not working. Service performed; Upon specialist arrival he checked unit for error codes and there was none I checked bake and broil and unit is heating as designed instructed customer of proper self cleaning and how it’s designed to help lift the stain and referee customer to page 15 in the use and care guide unit is working as designed no issues.
Near Los Angeles, CA 91343
Cher
Job Details: 05/11/2018
Whirlpool washer-Model # WDT720PADM1. Problem description; customer stated the dishwasher is displaying error code E2F2. Pre-id department pre-ordered W10854231/cntrl-elec and W10917737/housing. Service performed; specialist found unit was getting F2 E2 code had bad control removed and replaced control retested unit works as designed.
Near Merced, CA 95348
Randy
Job Details: 05/11/2018
MAYTAG WASHER MODEL MVWX655DW0. Complaint is the unit is making a squeaking noise during the spin cycle error sensing unit went off now will not do. Customer states unit making a squeaking noise did not finish cycle found squeaking nice to be coming from cam remove and replace cam ran calibration unit is quiet . unit is working properly; used 1 W10721967 (CAM) from stock, Job Completed.
Near Los Angeles, CA 91343
Cher
Job Details: 05/11/2018
Whirlpool icemaker-Model # MFI2665XEM8. Problem description; unit is making ice very slowly. Pre-id department pre-ordered 10882923/icemaker based on problem description and unit history. Service performed; specialist removed and replaced icemaker.
Near Los Angeles, CA 91356
Cher
Job Details: 05/11/2018
Kitchen-aid refrigerator-Model # KSF26C6XYY04. Problem description unit is not dispensing ice. Pre-id department pre-ordered Wp2323603/motor based on problem description and unit history. Service performed; specialist confirmed unit not dispensing ice and water leaked on the auger motor causing damage. Removed and replaced motor and tested unit it now works as designed. Advised customer to allow 24 for unit to make a complete batch of ice.
Near Livingston, CA 95334
Randy
Job Details: 05/11/2018
maytag washer model MVWB765FW0. complaint is the washer is not draining the water. Checked for codes unit has an error code for out of balance checked all functions everything checks out good check suspension rods they’re good Unit is working as designed customer is loading improperly . job complete.
Near Atwater, CA 95301
Randy
Job Details: 05/11/2018
whirlpool refrigerator model WRX735SDHZ00. Food in fridge section is freezing food. Unit over temping fridge is set to 41° food is at 34° thermistor in control or not reading properly ordering new control cannot find thermistor in Macone or parts list also water valve constantly leaking causing drip at door order new water valve. ordering 1 W11043013 (valve) and 1 W11043763 (cntrl-elec). Removed and replaced thermistor water valve and electronic control unit is temping properly and no more leaks. Job Complete.
Near Merced, CA 95348
Randy
Job Details: 05/11/2018
whirlpool washer model WDF520PADB5. No water going in. Customer states unit now filling found unit to have a bad fill valve removed and replaced a valve unit is now getting water and working properly. used 1 W10872255 (VALVE) from stock, Job complete.
Near Merced, CA 95348
Randy
Job Details: 05/11/2018
Whirlpool dryer WED86HEBW. unit is not drying the clothes and starts to run but no heat. Unit not heating check element found unit has a bad element need to order parts; ordering 1 WP8544771 (element). Removed and replaced element unit heating properly. job complete.
Near Mariposa, CA 95338
Randy
Job Details: 05/11/2018
WHIRLPOOL DISHWASHER MODEL WDF520PADW7. Not filling no water. Found unit to be missing drain hose. Unit needs hose to work properly; ordrng 1 WPW10545278 (hose-drain). Installed hose. Unit working properly ; Job Complete
Near Montclair, CA 91763
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer - Model # WTW8240YW0 Service Performed: Specialist performed diagnosis and found an F-51 error code and lid is clicking when closed. Removed and replaced loose (ROTOR-2801460 with one from truck stock. HINGE (WP8563964) is broken on the left side of the lid. Specialist removed and replaced it as well. Tested all components and unit is working properly . Job completed.
Near Hilmar, CA 95324
Randy
Job Details: 05/11/2018
Maytag dryer model MEDB980BW. complaint is dryer is making a rattling noise. Found belt and wheels to be bad causing noise. Removed and replaced parts, used 1 repair kit test unit unit working properly.
Near Winton, CA 95388
Randy
Job Details: 05/11/2018
WHIRLPOOL REFRIGERATOR MODEL WRS325FDAM02. Freezer is not freezing and fridge is not cooling properly. Units doors not closing properly allowing air to enter the cabinet (when doors scrape together and one hangs open a little). Unit needs new door hinges; ordering 1 W11049959 (HINGE ), 2 W11087140 (HINGE)s, 1 WPW10414753 (hinge-door). removed and replaced hinges. Found doors to be bad causing alignment issue. Unit needs doors. ordering 1 LW10430228 (dor-fip ss), and 1 LW10436760 (dor-fip ss). , Removed and Replaced doors. Still not lining up called tech line and they suggest to drill out brackets to help adjust. Drilled door hinge and added food grade silicone to gasket per tech line last time when I called. Did not change anything and door alignment. Call tech line. Tech line said the unit not repairable.
Near Los Angeles, CA 91326
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # WRS322FDAB05. Problem description the unit is making a rattling noise when unit turns on Because of this issue pre-id department pre-ordered Wpw10508362/motor-cond. Service preformed specialist found noise is coming from compressor not like a bad compressor noise like a not installed correctly re-secured compressor retested unit and it sounds normal now. Unit works as designed.
Near Atwater, CA 95301
Randy
Job Details: 05/11/2018
washer whirlpool model WFW72HEDW. complaint LC error code, and unit will not power on Control lock activated and cannot deactivate. does not stay powered on. powers off. Unit had lid lock codes. R&R lock. Unit working properly. used 1 WPW10443885 (LATCH) from stock. Job Completed.
Near Ceres, CA 95307
Randy
Job Details: 05/11/2018
whirlpool refrigerator model WRS325FDAM04. complaint is the unit is not dispensing water or ice. Removed panel UI and found a wire connector off to switch, reconnect wire back on switch tested ice and water dispenser and found them to be working as designed. Bottom panel is also missing. Ordering bottom panel. ordering 1 WPW10350049 (grille). Installed new part (grille) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are all working fine job complete.
Near Keyes, CA 95328
Randy
Job Details: 05/11/2018
Whirlpool Refrigerator model # WRF767SDEM01 . complaint is the unit is not making ice and the top part is not working properly.. Ice maker in refrigerator section is not working properly, also not making ice. also fan inside box is not turning on during diagnostic test 36. Ordering parts ice maker and fan. ordrng 1 W10846539 (fan) and 1 W10917790 (ICE MAKER). Installed new parts (ice maker, fan) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are all working fine. Unit is working as designed.
Near Modesto, CA 95356
Randy
Job Details: 05/11/2018
kitchen aid washer. model KDTE254ESS2. unit is leaking. pre ordered a W10300924V (GASKET). Installed new part ( gasket) into unit. I then put unit into a diagnostic test mode it completed wash drain dried, checked for codes found none as well no leaks. Inspected and tested unit. Found unit not leaking, ran unit on a full cycle, found no traces of water leaking at the moment, unit is working as designed. ; Job completed.
Near Tracy, CA 95376
Randy
Job Details: 05/11/2018
Maytag refrigerator model MFI2569VEB. No cool inside of both sections. Cleaned lent buildup from condenser, checked compressor wingdings, Replaced start device, unit cooling at this time. used 1 8201786 (START DEVICE,COMBO) from stock
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer - Model # WTW4815EW1 Service Performed: Customer was having issue with unit making noise and will not rinse with hot water. Specialist performed diagnosis and found error codes and all components are working properly. Informed customer that unit only washes with cold water. Job completed.
Near Oakdale, CA 95361
Randy
Job Details: 05/11/2018
refrigerator Maytag model MFT2976AEM03. complaint: light is not working. Found led module, out no voltage to side led, freezer module out. Ordered led module & led board. ordering 1 WPW10306786 (invrtr-box) and 1 WPW10637153 (module). , Replaced led module in freezer, all light functioning, tested ok. job complete.
Near Lathrop, CA 95330
Randy
Job Details: 05/11/2018
whirlpool oven WOS51EC0AS04. complaint is Oven temperature is too hot. Found temps 50 degree high with a 20 degree swing, ordered main control & sensor; ordrng 1 W10839510 (cntrl-elec) and 1 W10859573 (sensor). Checked sensor & harness at room temperatures, Replaced sensor & main control board, checked bake and broil functions. unit is functioning properly
We serviced a
Kitchen-aid refrigerator Model # KRFC604FSS00. Unit is not cooling on freezer side.
Model Service preformed specialist found unit is not cooling in freezer at all, some cooling in fresh food area and one line on compressor is frozen from compressor all the way to cabinet. There was no service pointer on this in service matters, called techline
Near Bakersfield, CA 93312
Cher
Job Details: 05/11/2018
On return visit specialist removed and replaced cover evap. Test unit and its starting to cool. Advised customer to allow 24-48 hours for unit to reach proper temperature.
Near Bakersfield, CA 93311
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # WRF555SDFZ04. Problem description unit is to warm on fridge side. Pre id department ordered Wpw10276647/motor-evap because of unit history and problem description. Service preformed specialist found unit to warm in fresh food section. it measured to 60 degrees. Specialist removed and replaced the evap pre ordered, ran test and unit started to cool. Advised customer to allow 24-48 hours to reach proper temperature.
Near Bakersfield, CA 93309
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # WRS342FIAW00. Service Performed: Customer had issue with unit not dispensing ice or water. Specialist preformed diagnosis and found the solenoid to dispenser on valve not opening when voltage is applied removed and the placed (Inlet valve WPW10445780) . Unit is now making ice and dispensing water. Advised customer to allow 24 hours too completely make a batch of ice. Job Completed
Near Jurupa Valley, CA 92509
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer- Model # WRX988SIBM03 Service Performed: Unit not lighting on ceiling led lights in both cabinets. Specialist went to remove led light module in freezer compartment and found that the foam in liner had pulled wires out of wire connector on the back side. There is not enough wire visible to repair wires. Tried pulling wires out and they didn’t move and felt like they were going to break even more. I called whirlpool regarding the repair being repairable. Sr#7721871567. They are submitting unit for review for replacement. ; Job Cmpltd,
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/11/2018
Roper Washer- Model # RTW4440VQ1 Service Performed: Customer was having issue with unit not starting cycle or having any type of motor movement. Specialist performed diagnosis and determined that the main control was not sending proper voltage to motor. Removed and replaced with one from truck stock (W11201273- Control) Tested unit and all components are working as designed. Job Completed.
Near Riverside, CA 92504
Daniel Lopez
Job Details: 05/11/2018
Roper Washer - Model # RTW4440VQ1 Problem Description: Unit is leaking water while in cycle. Service Performed: Specialist found water leaking onto hot solenoid. Removed and replaced (Valve assembly WPW10144820) as needed. Job completed.
Near Riverside, CA 92508
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Refrigerator- Model # WRX988SIBM01 Problem Description: Unit is having a frost build in the freezer door. Service Performed: Specialist performed diagnosis and determined that the bottom bucket had popped off of tracks and was not allowing door to close properly. defrosted ice build up and corrected right side track. Tested unit. Door now sealing good. ; Job Cmpltd,
Near Bakersfield, CA 93305
Cher
Job Details: 05/11/2018
Whirlpool washer model # WTW5000DW0, Customer having issue with unit being loud while in spin cycle. Based on problem description and previous history pre-id department sent out W11035751/gearcase, W10721967/cam, Wpw10581874/pump-water and W10752283/washplate. When tech arrived he confirmed customers issue found unit not washing and making a bad sound. Found washplate striped removed and replaced washplate. Ran through test and unit works as designed.
Near Bakersfield, CA 93306
Cher
Job Details: 05/11/2018
Roper washer model # RTW4516FW1, the unit will not power on nothing works. Pre-ordered ordrng 1 W11124712/cntrl, W10838613/latch and W10913953/actuator. When tech arrived the unit was dead. No voltage at control. No voltage from incoming power supply. removed and replace control board, inspected unit. Instructed customer to have electrical supply fixed. Unit functions as designed.
Near Moreno Valley, CA 92553
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer - Model # WTW5000DW1 Problem Description: Customer was having issue with unit starting up but not actually starting selected cycle. Service Performed: Specialist performed diagnosis and found main control not sending proper voltage to motor. removed and replaced ( W11158831 Control) - & (Motor-WPw10006487) . Unit is getting proper voltage an motor is responding. Tested and re calibrated it. All works fine . Job Completed
Near Bakersfield, CA 93305
Cher
Job Details: 05/10/2018
Maytag washer model number MHW3505FW, unit is making a sizzling noise when spinning and another weird noise. When tech arrived the unit was making strange sound. Found the bolt on the stater plate loose making stater make strange sound when turning. Secured bolt and tested unit. Unit functions normal now.
We serviced a
Maytag refrigerator model number MFI2569VEM, unit is not cooling in both compartments. Pre-ordered Wpw10310240/cntrl-elec, Wpw10197428/start-dev, W10850438/motor-evap.
Model When tech arrived unit is not cooling removed and replaced parts ordered. Ran diagnostic test again and compressor wont fire up. Ordering W10160407/compressor and WPW10143759/drier-uv.
Near Granada Hills, CA 91344
Cher
Job Details: 05/10/2018
On return visit tech removed and replaced parts ordered ran test and unit kicked on and started to cool advised customer to wait 48 hours to reach normal temp.
Near Los Angeles, CA 91356
Cher
Job Details: 05/10/2018
On return visit customer turned her icemaker back on so water was leaking inside freezer and ice continuing to melt torwards auger motor as of right now it’s working, removed and replaced fan retested job complete unit now cooling as designed.
Near Los Angeles, CA 91326
Cher
Job Details: 05/10/2018
ON return visit tech removed and replaced part and tested unit and it now works as designed. Completes cycles.
Near Pasadena, CA 91104
Allare
Job Details: 05/10/2018
Worked on the
Near Los Angeles, CA 91326
Cher
Job Details: 05/10/2018
On return visit tech removed and replaced parts. retested job complete all burners now ignite as designed.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/10/2018
Maytage refrigerator model number MFC2062FEZ01, freezing food in fridge and ice maker is just making one big block of ice. Pre-ordered Wpw10594329/control, Wpw10224292/harns-wire, W10884390/icemaker and Wpw10420083/valve. When tech arrived customer stated unit does not make and gets frost in freezer and moisture in fridge, also states top shelf is broken. Tech lowered legs now unit creates a nice tights seal then had air leak on freezer side also cycled icemaker got no water removed filter and installed bypass still no water found unit has no water pressure to the unit informed customer to call a plumber or to service his soft water system leaving icemaker off.
Near Stevenson Ranch, CA 91381
Cher
Job Details: 05/10/2018
Kitchen-aid refrigerator model number KRMF706ESS01, unit is making aloud humming noise. Pre-ordered W11087438/motor Harness Refer and Wpw10389152/support. When tech arrived he checked unit found frosted over FC evaporator. Ran test 6 got 03. Test38 Sh no resposne. Form heater. Connections are intact. Unit needs controls and evap fan motor with harness, will need to defrost unit before repair. ordrng 1 W10894103 (CNTRL ELEC UI) and 1 W11109595 (MOTOR EVAP) and 1 WPW10675033 (CNTRL ELEC). ON return visit tech removed and replaced both controls also removed and replaced freezer evaporator and relocated thermistor and defrosted evaporator unit now working as designed also changed filter and purged water line job complete.
Near Bakersfield, CA 93312
Cher
Job Details: 05/10/2018
Whirlpool dishwasher model number WDT720PADM0, the racks will not stay up. Pre-ordered 4 Wp8268655/wheel, 2 Wpw10082861/stops and Wp8575897/wheel-tub. When tech arrived the top rack’s would not stay in. Found wheels cracked and stopper is cracked. Installed all four wheels and stoppers and tested unit now works as designed.
Near Bakersfield, CA 93313
Cher
Job Details: 05/10/2018
Whirlpool oven model number WFG361LVB1, ignitor doesn't work in the unit and there's a clicking noise inside unit. Pre-ordered Wp9758079/igntr-oven and Wpw10701462/harns-wire. When tech arrived the oven would not ignite. When put in baking mode there was arcing but not at igniter. Removed and replaced igniter and wire harness. Faulty installation on wire harness cause short and circuit. Unit functions as designed.
Near Bakersfield, CA 93308
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW5000DW, unit is making a noise. Pre-ordered W11035751/gearcase, W10721967/cam and W10876600/pump-water. When tech arrived the unit was making a strange sound while washing. Found the camp worn down and making bad noises. Removed and replaced camera and tested unit. Unit functions normal now.
Near Bakersfield, CA 93314
Cher
Job Details: 05/10/2018
Whirlpool dishwasher model number WDT970SAHZ0, not cleaning dishes properly. When tech arrived he found smell continues after trying different soap and hotter water. Replacing motor and pump; ordering 1 W10876537 (drain pump) and 1 W11087376 (pump&motor). On return visit tech removed and replaced parts and retested unit and it works as designed now and no longer has a weird smell.
Near Bakersfield, CA 93311
Cher
Job Details: 05/10/2018
Maytag washer model number MHW8000AG0, washer is leaking. When tech arrived he found flow meter is leaking; ordrng 1 WPW10110225 (flowmeter). On return visit tech replaced flow meter. Unit works as designed.
Near Bakersfield, CA 93311
Cher
Job Details: 05/10/2018
Maytag microwave model number MMV4205FZ3, open close error keeps popping up. Pre-ordered Wpw10156813/interlock Bottom, Wp8206419/interlock and 3 W10727360/microswitch. When tech arrived he removed and replaced parts pre ordered ran diagnostic and unit works as designed.
Near Oxnard, CA 93033
Cher
Job Details: 05/10/2018
Maytag dryer model number MGDB835DW4, there's no operation. When tech arrived customer state that unit is not starting. Checked unit and tested. Unit was binding up and not spinning. Disassembled unit and jumpers out door switch and plugged in unit. Raise centrifugal switch and motor started up. Assembled drum and applied same process and drum started spinning. Assembled whole unit and test. Unit is working as design.
Near Oxnard, CA 93033
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW5000DW1, unit is not draining water from clothes. When tech arrived customer states that unit is not draining. Checked unit and ran diagnostics and found error codes F7-E7 F7-E6. Tried to calibrated unit and it’s not completing calibration. During diagnostics at the point of agitation it doesn’t complete it and unit shuts off. Ordered parts.; 1 W11116590/CONTROL-ELECT and 1 W11158831/CAPACITOR. ON return visit tech removed and replaced console, control and capacitor. Calibrated unit and ran daignositcs. Unit is working as designed.
Near Moorpark, CA 93021
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW4816FW1, washer does not agitate and not cleaning the clothes. Pre-ordered W10772621 (screw) and 1 WP3951632 (agitator) When tech arrived customer states that unit is not agitating. Checked unit and agitator is stripped. Ran diagnostics and passed no error codes. Removed and replaced parts pre-ordered. Unit works as designed.
Near Riverside, CA 92506
Daniel Lopez
Job Details: 05/10/2018
KItchen-AId - Model # KSSS48QKB00 Service Performed: Customer was having issue with unit not sealing correctly, specialist performed diagnosis and found door tweaked. Door was adjusted and fixed -- no door assembly is available for this model. Job completed.
We serviced a
Whirlpool refrigerator model number KSRP25FNSS00, freezer is not freezing properly icemaker wont make ice. Pre-ordered 2198597/ICEMAKER ASSY and W10225581/defrost Bimetal. When tech arrived customer states that unit is not making ice. Checked unit and replaced ice maker and ice maker cycled. Took temperature reading and found the freezer temperature off. Checked unit compressor and it’s way to hot. Ordered parts. ; 1 W10309
Model 1 W10843121 (drier-tube), (CwC), 1 WP2188823 (evaporator),
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/10/2018
On return visit sent sealed system tech and he removed and replaced parts ordered. Ran diagnostic and unit now cools as designed.
Near Oxnard, CA 93036
Cher
Job Details: 05/10/2018
Whirlpool refrigerator model number WRS325SDHZ00, Freezer is freezing everything. When tech arrived customer complaint is that unit fresh food section is freezing food. Checked unit and found the evaporator motor not working. Also found the diffuser iced up. Ordered parts.; ordrng 1 W10911770 (HARNESS WIRE) and 1 W11236848 (DIFFUSER) and 1 WP2315549 (motor-evap), ON return visit removed and replaced parts ordered. Ran diagnostic unit works as designed.
Near Santa Clarita, CA 91321
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW8240YW, unit is making loud noise. Pre-ordered W10435302/bearing. When tech arrived customer states washer makes grinding noise. Spun tub and can hear bearings making noise.Replaced bearing kit. Calibrated unit and ran through auto diagnostics. No faults, no unusual noises coming from unit. Unit completed each cycle without issue. Bearing noise is now gone. Unit works as designed.
Near Los Angeles, CA 91343
Cher
Job Details: 05/10/2018
Jenn-air range model number JGCP636ADP, one burner is not working properly. Pre-ordered 74007734/BURNER ASYs, 74007735/BURNER ASY and 74007734/BURNER ASY. When tech arrived he replaced ignitors and holder assemblies replaced 4 burner assemblies and ignitors.Cleared obstructions from office holes All burners burn evenly. Unit works as designed.
Near Los Angeles, CA 91325
Cher
Job Details: 05/10/2018
Whirlpool microwave model number WMH53520CS7, unit is running all the time. Pre-ordered Wp8206419/interlock Top, Wpw10156813/interlock and 3 Wpw10156813/interlock. When tech arrived customer states open door light was on for about a week and now unit will not shut off. Killed power to unit, replaced door switches and reassembled. Tested with magic bar. Unit works as designed.
Near Porter Ranch, CA 91326
Cher
Job Details: 05/10/2018
Maytag dryer model number MGDX655DW2, not leveled. When tech arrived the complaint was unit wobbles when spinning, he secured heater exhaust vent to unit. Unit operates as intended.
Near Porter Ranch, CA 91326
Cher
Job Details: 05/10/2018
Maytag washer model number MVWX655DW1, water on cold cycle is hot and doesn't spin and takes forever to drain. Pre-ordered W11127357/housing and W10876600/pump-water. When tech arrived he found inlet water lines to be on them wrong valves. Correctly installed water lines and ran through diagnostics. Found no faults. Customer instructed on loading procedure. Unit works as designed.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/10/2018
Whirlpool refrigerator model number GSS30C6EYF03, unit not making any ice. Pre-ordered Wpw10251076/icemaker. When tech arrived he complaint is unit is not making any ice but is dispensing water. Tested water lines for possible cracks no cracks or breaks lines are holding vacuum. Removed cover to ice maker found ice maker seized in position ice maker is bad. Removed and replaced icemaker pre-ordered. Unit works as designed.
Near Porterville, CA 93257
Randy
Job Details: 05/09/2018
MAYTAG DRYER MEDC215EW1. COMPLAINT NOT HEATING NOT DRYING. Cycled unit and found unit it not heating. Accessed fuses and found open cut off causing it not to heat. Replaced fuse. Retested it and it cycles and heats now job comp; used 1 W10480709 (CUTOFF-TML)
Near Porterville, CA 93257
Randy
Job Details: 05/09/2018
WHIRLPOOL WASHER MODEL VAW3584GW0 NOT WASHING PROPERLY. Cycled unit through test cycle and found unit with door latch error causing unit not to advance through wash. Strike to latch misaligned not making proper contact. secured both strike and latch. Retested it through test cycle and it passed all tests with no errors.
Near Visalia, CA 93291
Randy
Job Details: 05/09/2018
whirlpool refrigerator JS48CXDUDB00 COMPLAINT IS ICE MAKER NOT WORKING AND NOT DISPENSING WATER. No water or ice from the unit. The actuator button IS not engaging. The lights on the led are flickering. The ice dispenser is operating. Paddle not responsive for water. The control is not responding to commands, ice water selection, and filter reset. ordering 1 WPW10151237 (cntrl-UI ) and 1 WPW10260622 (PADDLES). Installed new parts on unit and unit still doing the same thing. While testing can hear relay on main board clicking on and off. (relay contacts burnt and not holding or fully engaging), Error is coming from main board and will need to be replaced. Need Niagra board to ensure is compatible with new main board; ordrng 1 WP2318054 (cntrl-elec) and 1 WPW10219462 (MAIN BOARD) .Installed new board kit on unit. Retested it and unit paddles are now working. Unit tested normal.
Near McFarland, CA 93250
Randy
Job Details: 05/09/2018
WHIRLPOOL WASHER MODEL WTW8900BC0 NOISE DURING THE SPIN CYCLE. PRE ORDERED a W10435302 (BEARING). Found unit making noise at bearing . Unit has bad bearing. Replaced with new bearing kit. Retested it and unit passed all tests with no errors or noise.
Near Los Angeles, CA 90039
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Refrigerator - Model # WRF540CWBM00 Service Performed: Customer had issue with unit not making ice. Specialist performed diagnosis and determined that the refrigerator had bad water inlet valve and ice maker. Both (W10884390- ICEMAKER) & (WPW10420083- VALVE) were removed and replaced. Unit is now working properly. All components work properly. Job completed.
Near Los Angeles, CA 90077
Daniel Lopez
Job Details: 05/09/2018
Kitchen-Aid Refrigerator - Model # KFCS22EVMS4 Service Performed: Customer was having issue with refrigerator seal being torn. Pre-ID department ordered a gasket for specialist to have on first initial visit, Removed and replaced with new gasket/seal (W10443241) . Tested door functionality and everything checks ok. Job Completed.
Near Los Angeles, CA 90046
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Range- Model # WFG540H0ES1 Service Performed: Customer has issue with bake option not working on unit. Unit has light that turns on but nothing happens after that. Specialist performed diagnosis and found no power in red or white wire from control. Electrical Control (WPW10349742) was removed and replaced. Unit was tested and all components are working normally. Job Completed
Near Baldwin Park, CA 91706
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Refrigerator- Model # WFW7590FW Service Performed : Customer had issue with unit refrigerator gasket split on flap. Needs entire gasket (W10830274) replaced. Part was replaced and specialist removed wrinkles . Advised customer to leave doors closed for at least 4 hours. Unit is sealing properly. Job Completed--
Near South El Monte, CA 91733
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Refrigerator- Model # WRT111SFDM03 Service Performed: Customer was having issue with a loud noise coming from the fan section. Specialist performed diagnosis and a frozen drain and ice around evaporator cover not the evaporator itself. Tech deiced drain, diffuser and covers . Instructed customer to keep doors closed tightly. Unit is properly cooling. Job completed
Near Covina, CA 91724
Daniel Lopez
Job Details: 05/09/2018
Kitchen-AId Refrigerator- Model # KSCS25INSS00 Service Performed: Customer was having issue with the temperatures not being accurate. Specialist performed diagnosis and determined that all cooling components including the compressor are functioning properly. Condenser is plugged in as well . Nothing wrong with the unit. Informed customer to clean condenser every 2 months. Job Completed.
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/09/2018
Kitchen-AId Refrigerator - Model # KBFC42FTS03 Service Performed: Customer was having issue with unit beeping and temperatures changing after control has been replaced by different company . Removed and replaced control box. Tested unit and all components function properly. Job Completed.
Near San Dimas, CA 91773
Daniel Lopez
Job Details: 05/09/2018
Roper Washer- Model # RTW4516FW1 Service Performed: Customer as having issue with the washer leaking during cycle and making a screeching noise. Specialist performed diagnosis and found the drain backing up which was causing the leak. Washer's pulley was also rubbing on the cover of the unit as well causing the loud noise. Cover was fixed and unit tested. All functions are normal. Job Completed
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/09/2018
Kitchen-Aid Refrigerator- Model # KFIS29PBMS00 Service Performed: Customer had issue with compressor making a loud whining noise. Specialist performed a diagnosis and found unit has an ice build up by adapter assembly in refrigerator compartment and deli drawer display is shorted. Need to replace main control kit and adapter kit per service pointer for ice build up. Need to replace deli drawer cover assembly for shorted display and led. Removed and replaced adapter kit, deli cover assembly, and control board kit. Tested unit. All tests good. ; Job Completed,
Near Riverside, CA 92506
Daniel Lopez
Job Details: 05/09/2018
Kitchen- Aid Refrigerator - Model # KBFA25ERSS01 Service Performed: Customer was having issue with the unit leaking in the rear and that the refrigerator was not making ice or dispensing water. Specialist found fill line to ice maker leaking at rear clamp. Tightened clamp and cycled ice maker and there are no leaks. Customer had installed a defective water filter causing the no water issue. Specialist gave customer correct part number for filter. All tests good.
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/09/2018
Maytag Washer - Model # MVWX655DW1 Service Performed: Customer was having issue with unit shaking too much during cycle & that the tub was lopsided. Specialist performed diagnosis and determined that the cause of these issues was because the gear case shaft had dropped down, allowing the pulley to rub on the belt shield of the unit. Both the belt and cam have been damaged and need to be replaced. Removed and replaced gear case, belt, and cam. W10721967 (cam); W11035751 (GEARCASE); WPW10006384 (BELT) Tested unit and calibrated. All tests good. ; Job Cmpltd,
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Dishwasher - Model # WDF520PADB7 Service performed: Customer was having issue with dishwasher not starting the cycle after desired wash was selected. Specialist performed a diagnosis and was able to find a stuck float switch that was causing this issue. The out of position float was removed and reinstalled properly. Float is still in good condition. Tested unit. All functions work accordingly. Job completed
Near Moreno Valley, CA 92555
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Refrigerator - Model # WRS325FDAM04 Service Performed: Customer was having issue with the freezer door not closing without any type of force. Specialist replaced both the (WP2182179 - Cam-Door) & (W11049959-Hinge) from truck stock. Bottom door cam of the freezer was greased and tested. Unit functions properly. Job Completed.
Near Moreno Valley, CA 92553
Daniel Lopez
Job Details: 05/08/2018
Maytag Washer - Model # MVWC415EW1 Service Performed: Customer was having issue with unit not draining water at end of cycle . During diagnosis of the unit the specialist found a motor fault code which showed that main control board and the motor were having communication issues, Specialist replaced both parts (W10832724- MOTOR) & (W11131700- Control harness) . Tested and re- calibrated unit. Cleared all code. All components working properly . Job Completed.
Near San Bernardino, CA 92407
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Refrigerator- Model # GI6SARXXF06 Service Performed: Customer was having issue with freezer compartment icing up. Specialist diagnosed the refrigerator and found the light inside not working and an air leak inside the unit building up frost and causing door switch to stick. Specialist heat treated the gasket . Verified that seal is proper and adequate. Light operation is normal . All components work. Job Completed
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Refrigerator - Model # WRS571CIDM01 Service Performed: Customer is having issue with unit getting too cold. Specialist performed diagnosis and determined that damper is working properly, Customer informed tech that part had been replaced 3 times. Refrigerator temperature settings were set at 45 degrees at the time of appointment. Further diagnosis of the unit showed that the food temperatures inside range from 43 - 47 degrees which is normal for this setting . Unit is working properly and all components work as well. Job Completed.
Near Rancho Cucamonga, CA 91739
Daniel Lopez
Job Details: 05/08/2018
Maytag Washer- Model # MHWE450WW02 Service Performed: Customer had issue with a foul moldy smell coming from unit. Specialist wasn't able to to verify that smell came from mold. Informed customer that if the unit does have mold issue--it would have to build up on components for it to be replaced. Whirlpool will contact customer with resolution.
Near Rancho Cucamonga, CA 91737
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Refrigerator - Model # WRS576FIDM01 Service performed: Customer was having issues removing water filter from refrigerator. Specialist was able to remove stuck filter and purge water out. Unit is working perfect. All components tested okay. Job Completed
Near Rancho Cucamonga, CA 91737
Daniel Lopez
Job Details: 05/08/2018
Kitchen-AId Dishwasher - Model # KDTM354DSS5 Service Performed: Customer was having trouble cleaning dishwasher door (leaving too many streaks). Specialist informed customer to use stainless steal cleaner . Attempt to get panel replaced denied by whirlpool . Job Complete
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Washer- Model # WTW4816FW1 Service Performed: Customer was having issue with the washer shaking tremendously during cycle. Specialist performed diagnosis and determined that the shock retainer was damaged. Replaced Shock Retainer with one from stock. Adjusted leveling legs, tested unit with towels. No abnormal vibration coming from the unit. Job Completed.
Near Ontario, CA 91764
Daniel Lopez
Job Details: 05/08/2018
Maytag Washer - Model # MVWB835DW1 Service Performed: Unit is having issue of not heating during dry cycle. Specialist performed diagnosis and found an open Thermal Fuse ( WP3392519) which was replaced by one in truck stock. Tested unit and all components tested good. Job Completed.
Near Riverside, CA 92509
Daniel Lopez
Job Details: 05/08/2018
Maytag Washer- MVWB835DW1 SERVICE PERFORMED: Unit is not getting enough water for cycle. Specialist ran diagnostics and found F0E3 error code suggesting the unit is getting overloaded before the cycle starts . Checked water level and it was up to standards. Instructed customer on proper use of the unit and to not fill the entire tub with clothes. Unit is working as designed. Job Complete.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/08/2018
Whirlpool dryer model number WFW8640BW0, mildew smell from washer. Pre-ordered Wpw10340443/bellow. When tech arrived customer states smell in washer. NO faults found in diagnostics. Found minor obstructions in bellow drain. Found smell protruding from drain stand pipe approx 10-15 seconds after drain cycle initiated. Recommended home owner call a plumber. Customer okayed. Job completed.
Near Simi Valley, CA 93065
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Refrigerator - MODEL # KDTM354DSS4 Service performed: Unit had issues with dispenser not closing properly, Specialist determined that the dispenser seal had broken off. Replaced with truck stock Dispenser Assembly (W1086100) . Unit is now working as designed . Job completed
Near Simi Valley, CA 93065
Cher
Job Details: 05/08/2018
Whirlpool refrigerator model number WRF767SDEM01, unit not cooling fridge and no condensation in freezer. Fridge is at 51 degrees. When tech arrived he found unit is not cooling on fridge side, found ref evap cover full of frost Need to order new sensor and main board; 1 W10843055 (cntrl-elec) and 1 W11033168 (FAN HARNESS SENSOR ) On return visit tech used heat gun to defrost evap and cover and drain tube, replaced fan harness. Pulled unit out using floor protection. Replaced main control board reinstalled fridge. Unit is working and started to cool advised client to allow 24 hrs for unit reach proper temp.