Near Duarte, CA 91010
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Washer- Model # WTW4800XQ2 Service Performed: Customer had issue with unit vibrating really bad. Specailist ran diagnosis and found . No error codes. Suspension rods are working properly. Load tested rinse/spin. Instructed customer about unbalanced loads. Gear case , clutch are worn.instructed not to wash mixed loads. Normal suspension rod travel. Complete
Near Monrovia, CA 91016
Daniel Lopez
Job Details: 05/19/2018
Maytag Washer- Model # MVWB835DW1 Service Performed: Customer had issue with display giving error codes. Specialist ran diagnosis and found unit displaying nl, ld1, ld2,IP on display.load calibrated . Removed and replaced W11024149 (cntrl-elec). Unit is working as designed.
Near Montclair, CA 91763
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Oven- Model # WFG320M0BS0 Service Performed: Customer had issue with unit outer door glass being cracked. Shattered when door was opened. Specialist removed and replaced a WPW10535777-Glass Door . Unit now working to specs
Near Pomona, CA 91767
Daniel Lopez
Job Details: 05/19/2018
Maytag Washer- Model # MVWB835DW0 Service Performed: Customer was having issue with unit making noise and washing clothes. Specialist ran diagnosis found Found wash plate is stripped and error code for thermistor on fill valve. Removed and replaced parts needed. 1 W10902814 (washplate) and 1 W11165546 (VALVE)
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dishwasher- Model # WDF330PAHS0 Service Performed: Customer was having issue with unit door not closing. Specialist ran a diagnosis and found strike was bent down and not making contact with latch. Fixed strike and tested all works good at this time.; Job Cmpltd, No parts needed
Near Temple City, CA 91780
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dryer- Model # GGQ8858HQ0 Service Performed: Customer had issue with unit not heating clothes when unit was in cycle. Specialist ran diagnosis and found open thermal fuse. Replaced thermal fuse. Tested ok. Heating, tumbling properly. Complete.; used 1 WP3392519 (THERMAL FUSE) from stock
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Washer- Model # WTW7300DW0 Service Performed: Customer had issue with unit not finishing cycle and making a loud noise. Specialist ran diagnosis and found error code for shifter fault and wash plate is stripped. Also main control will not complete diagnostics. Removed and replaced clutch wash plate slide and main controW10734521 (slider) W10752283, (washplate) W10754448, (clutch); W10812422 (cntrl-elec) Tested all works good
Near Duarte, CA 91010
Daniel Lopez
Job Details: 05/19/2018
Maytag Washer- Model # MVWB835DW3 Service Performed: Customer was having issue with unit not washing clothes properly. Specialist ran diagnosis, tested unit and checked for error codes. All is working good at this time. Instruct customer on cycle use and how to load machine.
Near Pomona, CA 91767
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dryer- Model # WGD8200YW Service Performed: Customer complaint is dryer is making a worse noise. Found bad idler pulley. Removed and replaced pulley and rollers with dryer repair kit.; used 1 4392067 (DRYER REPAIR KIT) from stock,
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Refrigerator- Model # WRF989SDAW00 Service Performed: Customer was having issue with unit not cooling in freezer. Specialist ran diagnosis and found unit has sealed system leak in refer evaporator. Found that unit has been worked on before. Harness coming out of cabinet to evaporator harness in refer compartment had corroded and wires had been cut and spliced but fan motor was still not turning. Compressor and dryer have been replaced but not with correct parts. Unit also has a restriction in the cap tube to the three way valve. Because harness has been cut unit is not repairable
Near Rancho Cucamonga, CA 91701
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dishwasher- Model # KDPE234GPS0 Service Performed: Customer was having issue with unit leaking out of the front and door not closing all the way. Specialist ran diagnosis and found unit is not leveled in the cabinets and is tilted forward causing unit to leak and also door is not closing because legs are not level. Instruct customer to have contractor reinstall dishwasher level and should fix problem. All works good at this time.
Near Palmdale, CA 93552
Cher
Job Details: 05/19/2018
Maytag Dryer-Model # MGDB755DW3. Customer complaint- dryer is barely heating. Service performed- Customer having issues with the unit not heating properly. Checked thermal cut off position and it was below the high limit. He flipped positions between the 2 also notice venting needing correcting. Corrected and unit is working as designed. Service completed.
Near Lancaster, CA 93536
Cher
Job Details: 05/19/2018
Kitchen-aid Refrigerator-Model # KRMF706ESS01. Customer complaint- ice maker not working and unit is leaking inside of the fridge compartment. Service performed- Found the unit not making ice. found no error codes. Ice seems to be melting not staying frozen. Ice box fan working properly. Ice tray thermistor open. Removed and replaced ice maker. (W11188383 (Icemaker). Service completed.
Near Los Angeles, CA 91326
Cher
Job Details: 05/19/2018
Kitchen-aid Refrigerator-Model # KBSD608ESS01. Customer complaint- unit is not dispensing water or ice. Service performed- found inlet valve broken causing unit not to dispense water or ice. Removed and replaced valve (WPW10159842 VALVE-INLT). Service completed.
We serviced a
Whirlpool Refrigerator-Model # ED5KVEXVB00. Customer complaint- unit is not cooling or freezing.
Model Service performed- Found compressor not pumping Freon through system, due to valves inside compressor broken not allowing to pump Freon through system.
Near Los Angeles, CA 91040
Cher
Job Details: 05/19/2018
Installed compressor ( W10233961 (compressor) and tested unit. Charged system with 6.0 oz of R134A freeon and tested unit. Pressures checked good. Found no leaks. Advised customer to allow up to 48 hours for unit to reach proper temp. Service completed.
Near Los Angeles, CA 91331
Cher
Job Details: 05/19/2018
Whirlpool Range-Model # WFG320M0BW0. Customer complaint- having issues closing the door. Service performed- Specialist inspected customers unit found bracket on bottom of door separated from glass. Removed and replaced WPW10535777 (glass-door). Door is now closing properly. Service completed.
Near Bakersfield, CA 93306
Cher
Job Details: 05/19/2018
Whirlpool Refrigerator-Model # WRF535SWHZ00. Customer complaint- unit is has no ice production. Service performed- Specialist found the water pressure is good at dispenser but the fill tube is frozen so he defrosted and reinstalled tube and cycled ice maker to proper fill. Service completed.
Near Bakersfield, CA 93307
Cher
Job Details: 05/19/2018
Whirlpool Refrigerator-Model # WRX735SDBM02. Customer complaint- unit is not cooling in either section. Service performed- specialist inspected unit and found that the control board is dead removed and replaced control WPW10614933 (CNTRL-ELEC) unit kicked on and started to cool. Advised customer to allow 24-48 hours for unit to reach proper temp. Service completed.
Near Bakersfield, CA 93313
Cher
Job Details: 05/19/2018
Kitchen-aid Cooktop-Model # KFED500ESS02. Customer compliant- there is scratches and residue left on the surface. Service performed- inspected unit and found there are no scratches on unit and instructed customer on how to properly clean the glass top. Service completed.
Near Bakersfield, CA 93309
Cher
Job Details: 05/19/2018
Maytag Dryer-Model # MGDB835DW0. Customer complaint- dryer is not heating. Service performed- Specialist found igniter was broken so he removed and replaced (279311 IGNITER KIT & BRACKET). Service completed.
Near Moreno Valley, CA 92557
Daniel Lopez
Job Details: 05/18/2018
Whirlpool Dishwasher- Model # WDT780SAEM1 Service Performed: Customer had issue with unit washing correctly. Specialist ran diagnosis found a stuck float which was not allowing enough water to fill up. Cleared and debris and freed the float. Unit is working as designed.
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/18/2018
Whirlpool Range - Model # WFG505M0BS3 Service Performed: Customer was having issue with unit making a loud screeching noise when the broil door was opened. Specialist removed broil door skin and removed shattered glass. Unit is working as designed.
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/18/2018
W10861908 (cntrl-elec); WPW10277799 (harns-wire).
Near Hanford, CA 93230
Randy
Job Details: 05/18/2018
Dishwasher Maytag Model # MDB8979SFZ2. Complaint- leaking from the left front. Diagnosis- Inspected a dishwasher . Customer complaining , unit leaking between tub and door . I replaced the spray arm and gasket . Ran a wash test . All functions checked good at time of service. used 1 W10803178 (ARM-SPRAY) and 1 W10300924V (GASKET).
Near Visalia, CA 93291
Randy
Job Details: 05/18/2018
Kitchen-Aid Refrigerator Model # WRV986FDEM00. Replaced the RC evaporator fan motor assembly . All functions checked good at time of service . No leaks used 1WPW10389152 (SUPPORT) and 1 W11087438 (Harness).
Near Visalia, CA 93292
Randy
Job Details: 05/18/2018
Whirlpool Refrigerator Model # WRV986FDEM01. Complaint- ice maker is leaking. Diagnosis- Inspected a whirlpool refrigerator. Customer complaining , water leaking from the ice maker . I found the on/off switch broke off. Ordering ice maker. Also the refrigerator was in cooling off mode . I turned on the unit , now it is cooling OK. Replaced the ice maker . It cycled and filled.
Near Sanger, CA 93657
Randy
Job Details: 05/18/2018
Whirlpool dryer Model # WED92HEFC1. Complaint- states having a signal shows "sensing" then stops after 5 minutes of cycling. Diagnosis- Inspected unit and found it operating normally. Cleaned sensor bars for better moisture sensing. Unit checks OK. Job Completed.
Near Sanger, CA 93657
Randy
Job Details: 05/18/2018
Washer Maytag Model #MVWX655DW. Complaint- Very loud grinding noise. Diagnosis- Inspected unit and found the cam assembly is broken. Replaced the cam assembly and tested. Unit checks OK.
We serviced a
Washer Whirlpool Model # WTW5000DW. Complaint- Making a loud noise and wont spin.
Model Diagnosis- Unit showing a few codes. 5-1,2-1,0-5, ran a service test and found the unit is not shifting correctly. The cam assembly is worn because of this. The shifter checks ok. The control is not making the components work in the correct manner. I can
Near Sanger, CA 93657
Randy
Job Details: 05/18/2018
Removed and replaced part unit is now working.
Near Fresno, CA 93727
Randy
Job Details: 05/18/2018
Whirlpool Microwave Model # WMH32519FS1. Complaint- vent light not working. Diagnosis- the units LEDs are not operating correctly. Unit needs a new control; ordrng 1 W11221051 (CONTROL). Found that the control does not have the LED display . That is a part labeled ‘‘PCBA, USER INTERFACE’ That part needs to be ordered as well; ordering 1 W11123955 (cntrl-elec). Installed parts. Tested unit ; Job Completed.
Near Fresno, CA 93725
Randy
Job Details: 05/18/2018
Whirlpool Washer Model # WTW4816FW2. Complaint- Filling issues not getting water into the machine. Diagnosis- When the unit drains water leaks on to the extension cord. Unit is unbalanced. The drain has no air gap and is run to the yard. Unit was unplugged upon arrival, when plugged in the unit began to drain. Checked unit for fault codes and ran a service test after it stopped draining. Unit has 8-1(long fill /no fill)code. Called WPTS to document the call. Called office to have the customer follow the installation manual.
Near Fresno, CA 93720
Randy
Job Details: 05/18/2018
Whirlpool Refrigerator Model # WRX735SDHZ00. Complaint- Door is damaged. Diagnosis-Upon arrival, door was not leveled. Adjusted door and tested unit. unit is functioning and working properly with no issues. Job complete.
Near Clovis, CA 93611
Randy
Job Details: 05/18/2018
Maytag Dryer Model # MEDC215EW1. Complaint- Door not latching, will not operate. Diagnosis- On arriving to the customers home customer stated that the dryer just stopped altogether tested all fuses she just checked OK check door switch door switches good check power to outlet outlet power is getting 240 vac Checked power to the motor motor was getting 240 V as well found motor to be bad ordering motor ; ordering 1 279827 (motor!dryer) and 1 WPW10117655 (relay-pts). On arriving to customers home replaced all motor and switch tested unit unit checks OK
Near Clovis, CA 93611
Randy
Job Details: 05/18/2018
Near Clovis, CA 93611
Randy
Job Details: 05/18/2018
Maytag Dryer Model # MVWC565FW0. Complaint- Lid is not unlocking. Needs to unplug in order for unit to unlock. Diagnosis- Upon arrival found latch not sticking. also found control not responding, removed and replaced parts. unit is now working properly. Job complete. Used 1W11116594 (CNTRL) and 1 W10838613 (LATCH).
Near Fresno, CA 93711
Randy
Job Details: 05/18/2018
Maytag Washer Model # MHW8200FW0. Complaint- Dispenser assembly tray wont come out. Diagnosis- found that the dispenser drawer was not aligned properly removed and replaced dispenser drawer everything checks out OK. job is complete
Near Fresno, CA 93704
Randy
Job Details: 05/18/2018
Whirlpool washer Model # WFW75HEFW0. Complaint- F# E# error codes. Diagnosis- The unit was drain pump which is just keeping draining from the unit had a pressure fault tested unit ran through quick cycle and test cycle to cycle checked out fine with no issues and no fault codes job is complete
Near Clovis, CA 93611
Randy
Job Details: 05/18/2018
Dishwasher Whirlpool Model # WDT750SAHZ0. Complaint- Dishwasher causing moisture in all surrounding areas. Diagnosis-Upon arrival and after talking with customer and listening to her explain the issues she’s having with dishwasher I found the supply line to the dishwasher has been leaking probably for a long time Also dishwasher was not installed correctly the door was not sealing Properly. I also Noticed a lot of wood rot underneath most of the new cabinets just installed.. I proceeded to shut water off to prevent further damage. I then called trade partners and documented. Told customer to contact distributor and whoever installed the dishwasher and have them come out to fix all the damage. Job complete
Near Fresno, CA 93710
Randy
Job Details: 05/18/2018
Dryer Maytag Model # MEDB765FW0. Complaint- Thumping noise when in use. Diagnosis-Found noise. I proceeded to pull dryer apart and replace rollers and belt. Put dryer back together turned on. still Getting the same sound.After making multiple adjustments I decided to put dryer back together in order parts below that will fix Issue; ordrng 1 4392067 (dryer repair kit) and 1 W10545923 (drum) and 1 W10837240 (bracket), used 1 4392067 (DRYER REPAIR KIT) from stock. Removed and replaced drum and tensioner bracket put everything back together dryer is now functioning properly and sounds a lot better.Job complete.
Near Fresno, CA 93705
Randy
Job Details: 05/18/2018
Maytag Dryer Model # MEDC215EW1. Complaint- squeaking noise. Pull dryer part found one roller was bad. I went ahead and replace both rollers and also put on a new belt and belt tensioner. Put dryer back together ran it through a cycle everything is functioning good no more sound. used 1 4392065 (DRYER REPAIR KIT).
Near Fresno, CA 93702
Randy
Job Details: 05/18/2018
Whirlpool Range Model # WFC150M0EB1. Complaint- the top part of the stove is not closing correctly. Diagnosis- When I arrived all the burners are off and the top was all bent out of shape. Went ahead and put it back together as good as I could. Everything is functional. Job complete
Near Fresno, CA 93727
Randy
Job Details: 05/18/2018
Whirlpool Range Model # WFG320M0BB2. Complaint- Tripping power in home. Diagnosis-I determined that the wiring is incorrect causing breaker to trip. I ran extension cord from another circuit oven turned on fine without tripping breaker. Explained the home builder he need to get his electrician back out here to correct issue. Oven Is functioning fine. Job completed
Near Fresno, CA 93725
Randy
Job Details: 05/18/2018
Whirlpool Refgrigerator Model # WRT518SZFM00. Complaint- Power cord melted. Customer had issues with outlet that caused a power cord to melt. Customer had license electrician come change outlet out. I went ahead and replaced power cord wire harness. Refrigerator is now functioning properly. Job completed. Used 1 W11222985 (Harness)
Near Fresno, CA 93730
Randy
Job Details: 05/18/2018
Wine cooler Jenn Air Model # JUB24FRERS00. Complaint- control panel "popping out" and trim bent. Diagnosis- , Replaced top glass shelf that was damaged also changed out electrical panel board That was damaged. Put everything back together powered Unit on. Everything functioning properly. Job complete. used 1 W10807580 (SHELF-GLAS) and 1 W10807579 (CNTRL-ELEC)
Near Fresno, CA 93723
Randy
Job Details: 05/18/2018
Cooktop Whirlpool Model # G7CE3034XS00. Complaint- Burner on cook top went out. Diagnosis- Turned on the burner getting residual heat, element is not fully charge. ; ordering 1 WP8273994 (elmnt-surf) and 1 WPW10326246 (switch-inf) and WPW10312185 (switch-inf). Inspected unit and found the FR element does not get red hot like the others. Noted the switch below FR element switch changed the FR element from full heat to simmer. This switch was set to simmer.
Near Los Banos, CA 93635
Randy
Job Details: 05/18/2018
Maytag Washer Model # MVWB835DW3. Unit is ripping clothes and detergent not getting dispensed. Diagnosis- Checked error codes found one. F0/E3-UNIT OVER LOADED. Cleared code ran test 51- completed the actions in test. Observing the unit found the suspension is weak need replacement component. During test the slider is loud and the clutch is buzzing. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11130356 (suspension). Removed power from unit. Replaced suspension. Tilted unit back and replaced clutch and slider. Assembled unit, powered up. Ran test 51, passed. All components passed test. Used 52 to calibrate unit.
Near Los Banos, CA 93635
Randy
Job Details: 05/18/2018
Washer Whirlpool Model # WTW5100VQ2. Unit stopped spinning in the middle of cycle. Diagnosis-During removal of apron saw the lid switch tab broken. Replaced switch, motor and pressure switch. Completed assembly. Small fill allowed to agitate good, advanced to drain, rinse, fill. Drain motor stopped, then the water for rinse entered unit. Observed the unit transition from fill to agitate, then from rinse drain , fill, agitate. Advanced to drain spin, allowed unit to advance spin. Passed. All options normal. Unit advanced as designed. ; used 1 WP8318084 (lid switch)
Near Los Banos, CA 93635
Randy
Job Details: 05/18/2018
Microwave Whirlpool Model # WMH53520CS6 Complaint- Not starting properly, getting power. Diagnosis- 0, The unit was not operating when hitting start. Found failed monitor switch. Removed the assembly installed replacement components. Completed assembly, powered ran test passed
Near Bakersfield, CA 93311
Cher
Job Details: 05/18/2018
Jenn-air Dishwasher-Model # JDB9600CWP90. Customer complaint- recall on power cord. Service performed- Removed and replaced power cord (W11188410 (POWER CORD). Service completed.
Near Lamont, CA 93241
Cher
Job Details: 05/18/2018
Maytag Washer-Model # MVWC415EW. Customer complaint- middle part of washer is loose and soap dispenser isn't dispensing properly. Service performed- Specialist found the agitator was loose and the dispenser was cracked. Tightened agitator and installed new dispenser (W10850126 (DISPENSER). Service completed.
Near Fresno, CA 93711
Randy
Job Details: 05/18/2018
Washer Whirlpool Model # WFW9351YW00. Complaint-Washer is leaking. Diagnosis- Removed lower panel checked error codes, found none, and put unit into test mode. Unit ran and did not leak. ; ordrng 1 WPW10381562 (bellow). Removed worn bello. Installed replacement bello. Powered unit test check for leaks, none. All ops normal
Near Fresno, CA 93722
Randy
Job Details: 05/18/2018
Whirlpool Dryer Model # WED4815EW1. Complaint- unit is not heating. Diagnosis- Removed rear panel, checking all fuses. Found cycling thermos failed. Replaced the thermostat, assembled the unit. Powered and test, passed unit heating all ops normal. Job Complete.
Near Bakersfield, CA 93306
Cher
Job Details: 05/18/2018
Whirlpool Washer-Model # WFW9351YW00. Customer complaint- Unit is showing error code LF. Service performed- Specialist found the unit would give an LF long fill code. Found cold water valve not opening. Removed and replaced cold water valve (WPW10212596 (VALVE). Service completed.
Near Oxnard, CA 93036
Cher
Job Details: 05/18/2018
Maytag Dryer-Model # MGD3500FW0. Customer complaint- not drying clothes properly. Service performed- Specialist stated customer complaints of dryer taking too long to dry. Checked vent and is venting fine. Removed and replaced coils (279834 (2 coil gas valve set). Service completed.
Near Oxnard, CA 93036
Cher
Job Details: 05/18/2018
Maytag Washer-Model # MHW3505FW1. Customer complaint- maytag washer is not spinning out the water. Service performed- Specialist checked unit and found washer not picking up speed on the spin cycle. Removed and replaced control W11033857 (cntrl-elec). Service completed.
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/18/2018
Maytag Washer-Model # MVWC416FW1. Customer complaint- not filling with any water. Service performed- Specialist stated customer complaints that auto sensing is not working. Set unit in diagnostic and found not failure codes. Also ran a automatic diagnostic the unit is working fine. Customer has been using the wrong cycles. Instructed customer on proper use an care of unit. Service completed.
Near Fresno, CA 93722
Randy
Job Details: 05/18/2018
Whirlpool Dryer Model # WED75HEFW1. Complaint- dryer stops after being started. Diagnosis- Timer is showing double digit time then will drop to 1 minute. Any cycle, count down will drop. Replaced harness for sensors. ERROR CODES-F4/E3 - RESTRICTION AIR FLOW. small or mixed loads not hitting sensor bars will shut down unit quickly. To large of loads outside portions will dry the inner will not dry. Must stop unit every 10 minutes to fluff the load in order to dry all clothes. Unit is fully operable the shutting down is normal. Loads not hitting SENSOR BARS. LOADS ARE EFFECTING THE UNIT, Job complete.
Near Camarillo, CA 93012
Cher
Job Details: 05/18/2018
Whirlpool Washer-Model # WTW7500GW0. Customer complaint- unit is leaking from under unit. Service performed- Specialist found unit leaking water from the pump, removed and replaced W10876600 (PUMP-WATER). Service completed.
Near Fresno, CA 93722
Randy
Job Details: 05/18/2018
Whirlpool washer Model # WFW9200SQ00 Complaint- Washer not draining all water. Diagnosis-Not draining. The unit has standing water. Removed lower panel removed pump screen removed debris. Replaced cap. Job complete
Near Oxnard, CA 93030
Cher
Job Details: 05/18/2018
Kitchen-aid Refrigerator-Model # KRFF507ESS01. Customer complaint- lights go out in both sections. Service performed- Customer complaints of intermittent problem with all the LED lights in the refrigerator. Checked unit and found LED freezer light not working properly. Removed and replaced control, LED freezer light and light switch. W10830288 (cntrl-elec) and W10843353 (module) and WPC3680310 (light switch). Service completed.
Near Merced, CA 95348
Randy
Job Details: 05/18/2018
Maytag Washer Model # MEDX655DW1. Complaint-control knob is not working . start button not working. Diagnosis- Found door switch to be broken. Also found fuse to be popped. Removed and Replaced both parts. Unit is heating and working properly ; Job Completed. used 1 WPW10569603 (SWITCH-DOR) and 1 WP3392519 (FUSE-THRML)
Near Madera, CA 93637
Randy
Job Details: 05/18/2018
Whirlpool microwave Model # GH5184XPQ-4. Complaint- Microwave is shutting off after a min even when set for 5 min with no power. Diagnosis- Microwave not powering on checked all fuses, orifices are good, power is good, checked control getting power to control but not power out unit needs new control board board is discontinued; 1 8205421 (BOARD MAIN). Job complete
Near Madera, CA 93637
Randy
Job Details: 05/18/2018
Whirlpool washer Model # WFW94HEAW0 Complaint- Gasket on unit has black spots that will not wash off. Diagnosis-Customer states bellow on washer will not come clean found Bellow to be molding removed and replaced Bellow. unit working properly no leaks also advise customer to leave door open after every use to let unit for thoroughly dry out;
Near Merced, CA 95341
Randy
Job Details: 05/18/2018
Whirlpool Refrigerator Model # WRT318FZDM02. Complaint- Whirlpool fridge over cooling unit is freezing food Diagnosis- check the thermistor both are in good condition. checked foam around thermistor and fresh food to make sure it was getting better airflow and had me adjust freezer temperature to max freezer temperature to lessen the airflow to fresh Food also customer had unit full of big metal pots with food in them those pots are blocking airflow. removed pots. unit is now cooling properly.
Near Los Angeles, CA 91352
Cher
Job Details: 05/18/2018
Maytag Refrigerator-Model # MFF2558VEM10. Customer complaint- ice maker not making ice. Service performed- Specialist found ice maker timer cycling. Tested water pressure and no frozen water lines. Got 120AC to inlet valve but water valve does not open. Removed and replaced inlet valve (WP67003753 (valve-inlt). Service completed.
Near Los Angeles, CA 91352
Cher
Job Details: 05/18/2018
Maytag Refrigerator-Model # MFI2570FEZ02. Customer complaint- unit is not producing water or ice. Service performed- Specialist found dispenser spoils not release ice. Inspected unit and found a small dent where door comes in contact with left door switch. Installed two spacers WP2177331 (plastic-sq) and applied pressure for a few minutes. Door now fully closes switch. Door seal sits flush. Door ice dispenser now functions as intended. Service completed.
Near Merced, CA 95340
Randy
Job Details: 05/18/2018
Whirlpool Refrigerator Model # WRF555SDFZ03. cOMPLAINT- Making a popping sound. Diagnosis-During visit and could not find any issues or hear any abnormal noises advise customer is working properly.
Near Madera, CA 93638
Randy
Job Details: 05/18/2018
Washer Maytag Model # MVWC416FW1. Complaint- unit is stuck on spin. lid lock is flashing during spin. Diagnosis- Unit not working had lid lock fault remove and replace lid lock, ran calibration unit is working properly. used 1 W10838613 (LATCH)
Near Los Angeles, CA 91304
Cher
Job Details: 05/18/2018
Amana Refrigerator-Model # ART308FFDW03. Customer complaint- unit not cooling. Service performed- Specialist stated unit is not cooling properly. Found fridge pushed all the way back into the wall Removed and replaced main control (W10914178 (Control) and thermistor (WPW10384183 (THERMISTOR) .Plugged unit into power supply unit turned on and started to cool. Advised customer unit needs to be pulled out to let air circulation and vent properly also advised to allow 24 hrs for unit to reach proper temp. Service completed.
Near Los Angeles, CA 91306
Cher
Job Details: 05/18/2018
Whirlpool Washer-Model # LST8244AQ0. Customer complaint- unit making grinding noise at more at the beginning of the cycle. Service performed- Specialist stated unit is making loud noises when starting a cycle found bad gear case removed and replaced gear case. Service completed.
Near Topanga, CA 90290
Cher
Job Details: 05/18/2018
Kitchen-aid Washer-Model #KUDS30FXSS5. Customer complaint- unit not draining after cycle completes. Service performed- Found unit not draining do to bad drain pump removed and replaced WPW10348269 (PUMP-DRAIN). Service completed.
Near Los Angeles, CA 91367
Cher
Job Details: 05/18/2018
Kitchen-aid Dishwasher-Model # WDT780SAEM1. Customer complaint- water not draining. Service performed- Unit is not draining found broken glass inside drain pump housing. Used shop vac to remove dirty water removed drain pump and removed broke broken glass and food seeds, reinstall drain pump ran a self test cycle and unit completed with no issues. No water leaks. Unit is washing and draining properly. Service completed.
Near Los Angeles, CA 91367
Cher
Job Details: 05/18/2018
Jenn-air Microwave-Model # JMW3430DP02. Customer compliant- oven door is not flushed. Service performed- specialist found oven door is not aligned with frame properly Removed door from oven, removed front panel and adjusted screws for handle reinstalled door panel, reinstalled door to cavity frame door is now aligned. Service completed.
Near Calabasas, CA 91302
Cher
Job Details: 05/18/2018
Whirlpool Dryer-Model # WGD5000DW3. Customer complaint- when set for a timed dry cycle unit did not get hot it blew out cold air. Service performed- specialist inspected unit and found bad thermal fuse causing unit not to heat properly, removed and replaced the thermal fuse (WP3392519 (THERMAL FUSE). Service completed.
Near Calabasas, CA 91302
Cher
Job Details: 05/18/2018
Whirlpool Washer-Model # WFW92HEFC0. Customer complaint- the washer is not getting clothes clean. Service performed- Specialist found that not enough soap is going into washer found the detergent setting on control panel is set to 6x ultra while customer is using 2x ultra detergent. Instructed customer to set up detergent and water hardness level. Ran a test cycle and dispenser is dispensing soap properly. Service completed.
Near Los Angeles, CA 91356
Cher
Job Details: 05/18/2018
Jenn-air Range-Model # JGRP436WP01. Customer complaint- range turning pots black and flames aren't even. Service performed- Specialist inspected unit found faulty regulator would be the cause for all burners to be excessive. Removed and replaced W10145584 (regulator).
Near La Crescenta-Montrose, CA 91214
Cher
Job Details: 05/18/2018
Kitchen-aid Oven-Model # KFGD500EWH03. Customer complaint- top oven is not completing the self clean cycle. Service performed- per specialist customer states she was trying to use self clean cycle one after another. Instructed customer on how to properly use self clean cycle informing her she needs to wait 12 hours between cycles. Customer also states she was having a problem with the front left burner not lighting right away. Inspected burner head and found debris clogging burner head. Cleared debris in all burner heads. Service completed.
Near Los Angeles, CA 91342
Cher
Job Details: 05/18/2018
Whirlpool Refrigerator-Model # WRT549SZDW00. Customer complaint- control board is not working and units starting to not cool. Service performed- per the specialist customer states unit was freezing food in fridge. Inspected control found service pointer stating to replace control box of not marked with W. Removed and replaced W11211884 (CONTROL-BOX).
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/18/2018
Kitchen-aid Dishwasher-Model # KUDE60FXBL3. Customer complaint- unit is not draining water is left in tub after the cycles completed. Service performed- the specialist found stuck pump causing unit not to drain he then removed and replaced it with WPW10348269 (PUMP-DRAIN). Service completed.
Near Westlake Village, CA 91361
Cher
Job Details: 05/18/2018
Whirlpool Oven-Model # WOD51ES4ES00. Customer complaint- has to turn on bottom oven to get the top one to heat up from low temp. Service performed- Specialist stated if you set the upper oven to bake at 350 degrees the oven doesn’t work, the same thing with the lower oven. But if you set both ovens at 350 degrees at the same time they work. Removed and replaced both controls. W10807576 (cntrl-elec) and WPW10752316 (cntrl-elec). Service completed.
Near Simi Valley, CA 93065
Cher
Job Details: 05/17/2018
Whirlpool Washer-Model # WFW92HEFC0. Customer complaint- unit is not draining or working properly. Service performed- Specialist found unit not draining water, put unit into test mode and found error code F8E3 Check drain pump filter and unit was full of dog hair. Cleaned filter and reinstall pump. Ran a test cycle and unit completed with no issues Water is draining out properly. No water leaks. Ran a cycle with towels got them soaked and then advanced to drain and spin. Towels came out damp. Service completed.
Near Glendora, CA 91741
Daniel Lopez
Job Details: 05/17/2018
Kitchen-Aid - Model # KBFN502ESS02 Service Performed: Customer had issue with unit left door making a popping sound when being closed. Specialist found screw that holds hinge together was loose causing spring to pop. Iced screw and checked both hinges. Job completed
Near Madera, CA 93636
Randy
Job Details: 05/17/2018
Whirlpool Refrigerator Model #ASD2626HEQ Complaint- Making noise both comartments not cooling. nothing getting cold . Diagnosis- Unit not cooling properly found compressor clicks on and off will not continue running. Replacing Compressor. Removed and replaced compressor pulled good vacuum to -30 µm charge system with 5 ounces of r134 unit is now cooling properly
Near Bakersfield, CA 93306
Cher
Job Details: 05/17/2018
Whirlpool Washer- Model # WTW4800BQ. Customer complaint- unit not spinning. Service performed- Specialist found the customer having issues with the unit not wanting to spin and plastic pieces broken. Found suspension bad and the basket and tub ring broken. Also gears base grinding. Drive block need a to be replaced. Removed and replaced W10554251 (spin basket) and W10780045 (suspension) and W11035749 (gearcase ) and WP389140 (drive block) and 1 WPW10531289 (tub ring). Service completed.
Near Glendora, CA 91741
Daniel Lopez
Job Details: 05/17/2018
Near Claremont, CA 91711
Daniel Lopez
Job Details: 05/17/2018
Whirlpool Refrigerator- Model # GB2FHDXWS07 Service Performed: Customer was having issue with unit not draining through drain tube during defrost. Specialist removed and replaced drain tube kit and found drain pan cracked-causing the water damage. Replaced with new drain pan (PAN-DRIP - Wpw10655367) . Unit is now working normally.
Near Bakersfield, CA 93307
Cher
Job Details: 05/17/2018
Maytag Washer-Model # MVWB725BW0. Customer complaint- door is not closing. Service performed- Specialist found customer having issues with the unit not wanting to lock. Lid lock light is on like lid is locked, but it isn’t. Removed and replaced WP8572019 (bezel) and WPW10619844 (latch). Service completed.
Near Arvin, CA 93203
Cher
Job Details: 05/17/2018
Whirlpool Washer-Model # WTW5000DW1. Customer complaint- units not starting. Service performed- Specialist found the unit not powering up. Needs new power cord. Power at plug good. No power at the control but when you back the plug out and check power at terminals on power cord power I’d there. No continuity thru one side of the cord ; Removed and replaced W10877409 (power cord). Service completed.
Near Upland, CA 91784
Daniel Lopez
Job Details: 05/17/2018
Kitchen-Aid- Model # KRMF706EBS01 Service Performed: Customer was having issue with unit not getting cold enough and ice production was slow. Replaced (Evao-motor) -W11109595 . Unit is now working as designed.
Near Lancaster, CA 93536
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRS586FLDW. Customer complaint- Specialist found the customer having issues with stuff freezing in the fridge section. Checked unit out and it seemed to be getting to much air to one side. The diffuser was stuck open. Loose connection causing it to not want to operate. Reconnected, tightened and secured. Service completed.
Near Littlerock, CA 93543
Cher
Job Details: 05/17/2018
Maytag Dryer-Model # MGDC215EW2. Customer complaint- dryer not heating. Service complaint- Specialist found the unit having issues with drying. Checked the unit out. Ignitor glows but flame doesn’t ignite. Gas coil didn’t open gas valve. Removed and replaced WPW10328463 (coil-valve). Service completed.
Near Azusa, CA 91702
Daniel Lopez
Job Details: 05/17/2018
Kitchen-Aid Oven- Model # KOSE500ESS02 Service performed: Customer was having issue with unit seal coming off. Specialist ran diagnosis and found seal clips not pushed in at the bottom of the oven. Unit is working as designed.
Near Stevenson Ranch, CA 91381
Cher
Job Details: 05/17/2018
Whirlpool Range-Model # WRF555SDFZ02. Customer complaint- fridge making really odd noise and is leaking from dispenser. Service performed- Specialist found unit would leak from dispenser and heard loud noise from unit when dispensing water. Tested and found bad filter header and valve. Unit needs filter header assembly and inlet. Removed and replaced W10753488 (reservoir) and WPW10312696 (water inlet valve). Service completed.
Near Los Angeles, CA 91345
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRS576FIDM02. Customer complaint- unit is making a loud noise every hour or so. Service performed- Specialist stated customer heard a noise every 90 minutes. Found unit had no water supply but ice maker on causing dry valve noise. Turned ice maker off and instructed customer on proper use and care of unit. Service completed.
Near Los Angeles, CA 91356
Cher
Job Details: 05/17/2018
Amana Refrigerator-Model # ARB9059CS. Customer complaint- the fridge section is not cooling properly. Service performed- Specialist found unit not cold in FC. tested and found bad evaporator fan motor. Removed and replaced WPW10128551 (evaporator fan motor).
Near Rancho Cucamonga, CA 91739
Daniel Lopez
Job Details: 05/17/2018
Whirlpool Washer- Model # WFW9400SU01 Service Performed: Customer was having issue with unit giving an F20 error code for pressure switch. (WPW10514214) Removed and replaced . Pressure switch is now working as designed. Job cmpltd
Near Los Angeles, CA 91306
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRX735SDBH02. Customer complaint- lights don't turn off after filter has been replaced. Service performed- specialist reset light and light went off. Service completed.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/17/2018
Kitchen-aid Washer-Model # KDTE104ESS1. Customer complaint- unit is not draining. Service performed- Specialist found unit does drain when disconnected from air gap. Customer needs a plumber. Service performed.
Near Bakersfield, CA 93311
Cher
Job Details: 05/17/2018
Maytag Refrigerator-Model # MSS26C6MFZ00. Customer complaint- unit not producing water or ice. Service performed- Specialist ice maker and bucket frosted heavy, dispenser door is closing. Removed and replaced 8201711 (adhesive)s and W10889430 (door-ice). Service completed.
Near Bakersfield, CA 93301
Cher
Job Details: 05/17/2018
Amana Microwave over the range Model # AMV2307PFS0. Customer complaint- door latch issue. Service performed- Specialist removed and replaced door switch holders. Service completed.