Near Oakdale, CA 95361
Lance
Job Details: 03/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Fixed-replaced esutcheon and seal. Replaced fascia heater. And advised customer this should fix issue, in result still having problems, advised to contact whirlpool customer service."
Near Arroyo Grande, CA 93420
George
Job Details: 03/10/2020
WASHER WHIRLPOOL WFW95HEDW0 Found washer not responding and not draining all the time ok to order parts.; ordrng 1 W10814583 (panel-cntl) and 1 WPW10605427 (pump-water)
Near Lancaster, CA 93536
Jonathan
Job Details: 03/10/2020
M/W OTR WHIRLPOOL WML55011HS3 Found loose connection to control. Fixed connection. Tested unit and is working properly
Near Bakersfield, CA 93311
Erick
Job Details: 03/10/2020
DISHWASHER KITCHEN AID KDTE334GPS Customer not available. Confirmed office and rescheduled for Thursday.
Near Bakersfield, CA 93311
Jim
Job Details: 03/10/2020
REFRIGERATOR KITCHEN AID KBSD608ESS01 Compressor is bad. It’s very noisy; ordrng 1 W11103181 (compressor)
Near Wasco, CA 93280
Erick
Job Details: 03/10/2020
WASHER MAYTAG MVWB955FC Installed new parts on unit. Retested and unit is now filling with no errors at the time of service. Job complete
Near Bakersfield, CA 93314
Erick
Job Details: 03/10/2020
WASHER MAYTAG MVWB865GW0 Found units rear panel vibrating against harness. This is causing noise complaint. Resecured harness and applied gasket to ensure no longer rubbing. Unit passed all test with no failures. Job complete
Near Ripon, CA 95366
William
Job Details: 03/10/2020
DRYER WHIRLPOOL WED8000DW4 "F4E3, F6E3, cx reported problems intermittent, checked voltage on acu brd, replaced ACU brd & ui panel, ran self diagnostics & ui panel test, unit operating as designed."
Near Atwater, CA 95301
Kenneth
Job Details: 03/10/2020
DRYER MAYTAG MEDB765FW0 Found fascia not registering button presses. Move knob it may or may not start. Open and close door it may or may not start. Ordering control and fascia. Reacheduked customer for thursday 3-12-20; ordrng 1 W11089306 (Fascia) and 1 W11089308 (Board)
Near Hughson, CA 95326
Cruz
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "FIXED 4 FCC - cx claims unit will not dispenser water or ice from dispenser, I found left side exterior freezer liner to have a curve causing switch not to get pushed in, I then placed a (w10221048) spacer from sp on curved exterior liner water and ice are now dispensing at dispenser, allow 12-24 hrs for ice production and cooling cx said ok. ; used 1 W10221048 (SPACER) from stock"
Near Paso Robles, CA 93446
Tom
Job Details: 03/10/2020
REFIRGERATOR KITCHENAID KRFC300ESS03 "Unit Stainless. Visual inspection shows air leak in same spot as last gasket. Customer states that the gasket held for a time, and then the gap appeared in the same spot as last time. Calling Techline./Techline - LanceStraightness check of unit body needed. Tech will find straight edge for checking flatness of unit body.File Number - 7727336472/Customer found straight edge, used a yard stick, unit body is straight, calling Techline./Techline - AndyReviewed previous call, straight edge to body of unit at bottom of door to check straightness of entire unit, check okay. Replace Door and Gasket, order FC Door and Gasket./FC Door - (12977880SQ)Gasket - (W10571967); ordrng 1 12977880SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr))"
Near Templeton, CA 93465
Tom
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBB00 "Customer not at location"
Near Claremont, CA 91711
Tyler
Job Details: 03/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Customer stated that frost has returned. When the customer showed me she is pulling the door open from the left. Explained that the door needs to be opened from the center. Removed and replaced door for sealing issues. Tested all works good at this time.
Near Merced, CA 95348
Kenneth
Job Details: 03/10/2020
WASHER MAYTAG MVWB835DW0 Found unit not locking and unlocking properly. Replaced lid lock and tested unit. Unit is not locking properly. Unit is getting other error codes. Loss of power and water hazard. Not sensing water level properly. Customer experiencing touch pad issues. Ordering touch pad and main board. Did not reschedule due to autho; ordrng 1 W11100602 (Control) and 1 W10861510 (Console)
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 03/10/2020
COOKTOP KITCHENAID KGCC766RSS01 Customer stated that the unit will not come on; ordrng 1 WPW10323305 (Switch)
Near Santa Clarita, CA 91354
Raymond
Job Details: 03/10/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Upon arrival unit has 2 problems. Not cooling and intermittent operation. No cool due to shorted evap thermistor, frosted evap. Needs fan harness and support. Intermittent operation is due to a low voltage short on left pantry drawer and cabinet harness. Will need all controls, pantry drawer, And harness; 1 W10804160 (cntrl-elec) and 1 W10815669 (dor-fip ss) and 1 W11087438 (motor-evap) and 1 W11170612 (harns-wire) and 1 W11330971 (Ui) and 1 WPW10389152 (support) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Santa Clarita, CA 91355
Raymond
Job Details: 03/10/2020
DISHWASHER KITCHEN AID KDTE704DSS0 "Upon arrival cx states. Lower rack doesn’t stay in unit also upper rack extra racks loose, needs clips to secure rack accessories and lower tracks.;4 W10585593 (retainer)s and 1 W10822165 (track) and 1 W10822166 (track) and 1 W10861745 (tube-feed) and 1 W11193827 (support) and 1 W11197023 (support) and 4 WP8539101 (clip)s and 4 WP8539102 (positioner)s and 1 WPW10082853 (pivot-tine) and 4 WPW10267076 (clip)s and 1 WPW10473807 (support) and 1 WPW10473809 (support)"
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 03/10/2020
OVEN WHIRLPOOL WFG505M0BS3 Customer is concerned of oven not working. I checked the unit and I found inoperative Electronic Control. Replaced Control (W11126814). Tested ok.
Near Bakersfield, CA 93314
Patrick
Job Details: 03/10/2020
WASHER MAYTAG MVWB865GW0 F6e2 error. Panel isn’t responding. Needs new panel and main control ; ordrng 1 W11135393 (overlay) and 1 W11162440 (cntrl-elec)
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 03/10/2020
WASHER WHIRLPOOL MAH2400AWW "Customer was concerned of washer sitting inside the door bellow. I checked the unit and I cleared the bellow drain holes. Tested ok. "
Near Fresno, CA 93725
Timothy
Job Details: 03/10/2020
COOKTOP WHIRLPOOL WCC31430AB03 This call will require tech support. It is a UL limited element and requires documentation.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 03/10/2020
M/W OTR WHIRLPOOL WMH31017HW3 Customer was concerened of intermittently the Microwave is not working followed of a rattling noise. I checked the unit and I adjusted the Microwave Door. Tested ok.
Near Hanford, CA 93230
Enrique
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "On previous visit I replaced ice maker . Customer called back stating , still not producing ice . I called techline , spoke with Bruce sr#7727333592 . In test #44 found error code 23 , didn’t pass harvest test ( ice mold got stuck ) . Need new ice maker . ; ordrng 1 W10873791 (icemaker)"
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer was concerned of frequently noises coming from the refrigerator during operation. I set the unit in diagnostic and I ran test #3,4 (Fan motors) and I found rattling condenser tubings. Adjusted tubings and tested ok."
Near Los Angeles, CA 91406
Raymond
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Upon arrival cx states unit handle and nameplate are coming off. Found door handle stripped cannot be secured, nameplate also falling off. Needs nameplate and handle.; ordrng 1 W11123099 (handle) and 1 W11178521 (nameplate)"
Near Los Angeles, CA 91342
Raymond
Job Details: 03/10/2020
DRYER MAYTAG MGD5630HW0 "J14 1-2 55k ohm j14 3-6 12.2k ohm, no short to ground.Called tech line, Brian SR 7727333441 all readings are good, run air flow test and have another control in case.; ordrng 1 W11224254 (VENT TEST KIT) and 1 W11350257 (CONTROL)"
Near Paso Robles, CA 93446
Tom
Job Details: 03/10/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Installed 4 X Rollers, check okay. No damage to unit or home from tech, job complete."
Near Bakersfield, CA 93314
Jim
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Replaced all boards to prevent the unit from shutting down and then restarting later
Near Atwater, CA 95301
Kenneth
Job Details: 03/10/2020
WASHER WHIRLPOOL WTW8500DC0 F5E3 error code caused by faulty lid lock. Replaced lid lock with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Near Los Angeles, CA 91604
Leon
Job Details: 03/10/2020
DISHWASHER JENN-AIR JDB8200AWS3 Cx states that unit is not working properly.After running diagnostic check find that lower track wheels are broken.; ordrng 2 W10195416V (dish rack wheel)s
Near Upland, CA 91786
Tyler
Job Details: 03/10/2020
DRYER MAYTAG MGDB835DW4 Customer stated that the drum makes some noise during the cycle. Cycle tested unit and found unit is working to specs and noise is normal.cleaned out lint trap all works good at this time.
Near Manteca, CA 95337
William
Job Details: 03/10/2020
STOVETOP KITCHEN AID KECD807XSS00 "Removed unit from countertop, replaced left from infinite sw, tested all burner functions, unit operating as designed."
Near Hanford, CA 93230
Enrique
Job Details: 03/10/2020
DRYER WHIRLPOOL WED560LHW0 "Inspected whirlpool dryer . Unit received damaged , not operating correctly . Cabinet out of square , and other parts dented . To repair the dryer , I will need the 8 parts on the list . I called techline to document , spoke with Kevin sr#7727335118 . ; ordrng 1 W10208198 (bracket) and 1 W10487431 (panel-rear) and 1 W10508188 (drum) and 1 W10673493 (bulkhead) and 1 W11215531 (base) and 1 W11233548 (panel) and 1 W11299300 (bulkhead) and 1 WPW10208382 (bracket)"
Near Farmersville, CA 93223
Frank
Job Details: 03/10/2020
WASHER MAYTAG MVWC565FW1 Customer stated - burnt smelling and not washing or draining Then it drains and washes then it turns off Performing diagnostics Running diagnostics check It washes and drains Found control board needs to be replaced - switches cyclesWill order partNote!!!!! No burning smell The washer is outside in the back yard; ordrng 1 W11101488 (cntrl-elec)
Near Montebello, CA 90640
Juan
Job Details: 03/10/2020
WASHER WHIRLPOOL WFW5620HW0 "Replaced door lock, stricker, and screws. Ran diagnostics, all unit’s ops check fine. Instructed customer to use HE detergent to avoid Oversuds error code. To use the clean washer cycle with AFFRESH at least once a month."
Near Upland, CA 91784
Tyler
Job Details: 03/10/2020
DRYER MAYTAG MGDC215EWO Customer stated that unit is not heating. Found open thermal fise. Removed and replaced. Tested all works good at this time.; used 1 WP3392519  (Fuse) from stock
Near Exeter, CA 93221
Frank
Job Details: 03/10/2020
FREEZER WHIRLPOOL WRS588FIHV "Customer stated upon arrival that the refrigerator is having multiple problems1,) broken pieces of plastic found in ice bin2,) when dispensing water makes a chatter noise3,). Dispenser not accurate in amount of water and It’s not functioning properly Performed diagnostics FoundIce maker is brokenNeeds new inlet valve and water tubeControl board is malfunctioning by turning off and on flickering Will order parts; ordrng 1 W10341320 (inlet valve) and 1 W10876364 (tube-water) and 1 W11130216 (cntrl-elec) and 1 W11130444 (icemaker)"
Near Visalia, CA 93292
Frank
Job Details: 03/10/2020
WASHER WHIRLPOOL WTW5000DW2 Customer stated upon arrival it leaves clothes wet Performed diagnostics Checked components Found drain pump defective Everything else works Pictures taken It hesitated to drain It spins and washes like normal; ordrng 1 W10727777 (pump-water)
Near Visalia, CA 93292
Frank
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer stated it’s the freezer led lights not the refrigerator Performed diagnostics Checked components Found it was the freezer led lights out!!!!!!! Will order parts; ordrng 1 W10843353 (module)
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 03/10/2020
OVEN WHIRLPOOL WFG505M0BS Unit has no legible identification tag. Can not proceed with work..
Near Fresno, CA 93722
Irvin
Job Details: 03/10/2020
WASHER WHIRLPOOL RTW4516FW2 "Reports unit is clicking. Found the door latch failed. Installed replacement. And calibrated unit, passed. All ops normal."
Near Santa Maria, CA 93454
George
Job Details: 03/10/2020
WASH/DRY COMBO WHIRLPOOL WGT4027EW1 Found dryer making intermently scrape wen running reposition backside retested check out ok complete. No dents or dings cause by tech.
Near Atascadero, CA 93422
Tom
Job Details: 03/10/2020
DISHWASHER WHIRLPOOL GU2300XTVB0 "Found User Interface not responding. Continuity test at BiMetal shows no continuity, replace BiMetal....Installed BiMetal, ran unit, check okay, customer present. No damage to unit or home from tech, job complete. "
Near Riverbank, CA 95367
Lance
Job Details: 03/10/2020
WASHER WHIRLPOOL WTW5000DW2 "Fixed-replaced faulty gear-case and belt. Ran calibration and passed, Auto test passed, No Leaks. Unit is now fully operational and working as designed. Spin is ok, no abnormal noises."
Near Modesto, CA 95356
Lance
Job Details: 03/10/2020
WASHER MAYTAG MVWC465HW2 "Instructed customer on usage of water level functions. Ran calibration and passed. Instructed customer that water level is ok, tested with clothing and recommended to only fill clothing half way, deep water option did ok."
Near Burbank, CA 91506
Leon
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Burbank, CA 91505
Leon
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cx states that unit is not working properly.After running diagnostic check find that doors are not straight because floor is uneven Installed shim under right leg and adjust both front wheels.After running diagnostic check unit working properly as designed.
Near Fontana, CA 92336
Rod
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Ice maker won’t stop making iceConfirmed. Found harvest arm of Icemaker bent so stalling or shut off would not occur.Repaired bail arm ; now working as designed with no other refrigeration complaints.
Near Fontana, CA 92336
Rod
Job Details: 03/10/2020
ALPHA WHIRLPOOL WFW72HEDW0 "Fault code in displayConfirmed F3 E1 stored in memory.......replaced pressure switch, ran diagnostics and passed through self test with no issues.As designed op returned.; pckd up 1 WPW10448876 (switch-wl)"
Near Riverside, CA 92509
Rod
Job Details: 03/10/2020
WASHER MAYTAG MVWB765FW0 Won’t finish load stuck on rinse cycle will not advance.Confirmed issue found several fault codes related to pressure system. Checked hpressure system for obstruction and cleared. No other issues after running after repair diagnostic sequence.
Near Hanford, CA 93230
Enrique
Job Details: 03/10/2020
DRYER WHIRLPOOL WGD9620HW0 "Inspected whirlpool dryer . Customer concerns , control panel glitching . Just needed to program control . Tested it . Now all functions work as designed ."
Near Visalia, CA 93292
Frank
Job Details: 03/10/2020
WASHER MAYTAG MVWC465HW2 Customer stated water on the bottom from the back of washer I performed diagnostics Found main house supply line leaking Pictures takenCalled tech line S-documented SR# 77277336291I explained to cx what’s needs to be done She understood
Near Victorville, CA 92392
Darren
Job Details: 03/10/2020
DRYER WHIRLPOOL WGD8500DC3 "Replaced air duct, checks out okay."
Near Palmdale, CA 93552
Jonathan
Job Details: 03/10/2020
WASHER MAYTAG MHW5630HW0 Found loose connection to control. Fixed connection. Tested unit and is working properly
Near Delano, CA 93215
Erick
Job Details: 03/10/2020
DRYER MAYTAG MGDB855DC4 Cycled unit and found unit making a thumping noise due to a round beads stuck between drum in seal. Removed obstruction. Re-tested it and union passed all test with no errors. Job
Near Malibu, CA 90265
Joe
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW8800YC1 Unit will not spin due to a rusted bearing ordering part. Unit also needs a led light. Ordering part.; ordrng 1 W10381077 (tub-outer) and 1 WPW10341737 (module-led)
Near Malibu, CA 90265
Joe
Job Details: 03/09/2020
WASHER WHIRLPOOL WFW92HEFU0 Unit needs door gasket. Unit is stacked and I will need a helper for this job.; schdld next appmnt for 3/13 FRI !
Near Tulare, CA 93274
Enrique
Job Details: 03/09/2020
WASHER MAYTAG MVWB835DW4 "Inspected Maytag washer . Customer concerns , basket out of balance , vibrating excessively . Found broken basket . Need gearcase and basket .; ordrng 1 W10811956 (drum assy) and 1 W10811960 (spin basket)"
Near Ceres, CA 95307
Rich
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL ED25UEXHT01 Cleared restricted damper. Temps check good water no longer leaking. Operating as designed.
Near Alpaugh, CA 93201
Chase
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL ED5LVAXWO02 Found shorted outboard also thermostat not engaging. Ordering parts for repair; ordrng 1 WP2315562 (THERMOSTAT ) and 1 WPW10366605 (CNTRL)
Near Modesto, CA 95356
Rich
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW8000DW0 F5E4 codeWill not latch to test any gear case issues...; ordrng 1 W10810403 (lid lock assy)
Near Los Angeles, CA 91304
Danny
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Pantry drawer is not working properly Found broken harness and faulty drawer door and ui control Per techline replaced all 3 parts Reinstall unit and tighten all door handles Reinstall unit and power up and drawer ui is working properly Advised client to allow 24hrs for unit to reach proper temp
Near Modesto, CA 95351
Rich
Job Details: 03/09/2020
DRYER MAYTAG MEDC465HW0 Customer’s description of noise sounds like a motor noise. She claims it gets very loud after 30 min.Sounds normal at this time. I asked her to record the noise for the next techs service.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Modesto, CA 95350
Rich
Job Details: 03/09/2020
DRYER WHIRLPOOL MEDC465HW Ran diagnostics passed. Instructed customer on features. Operating as designed.
Near Santa Clarita, CA 91350
Raymond
Job Details: 03/09/2020
DOUBLE WALL OVEN JENN-AIR JMW3430WS02 Upon arrival console has shorted keys throwing F2E2 error. Unit needs control panel and control; rqstng P&A on 1 W10323052 (panl-cntrl) and 1 WPW10292566 (cntrl-elec)
Near Modesto, CA 95355
Rich
Job Details: 03/09/2020
WASHER MAYTAG MVWB880BW0 Customer is calling extended contract to have proper dispatch...
Near Santa Clarita, CA 91390
Raymond
Job Details: 03/09/2020
WASHER MAYTAG MVWX655DW1 "Upon arrival cx states unit doesn’t finish cycle. Clothes are left wet with water at bottom of basket. Tested and found unit wobbles when in spin empty. Excessive play in drive hub and drive hub stripped. Can not remove wash plate, it is sized to gearcase shaft. Will need to replace multiple components. ; 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11239857 (belt)"
Near Santa Clarita, CA 91350
Raymond
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS "Upon arrival cx states unit not making ice, dispensing water, and would leak. Tested and found supply water pressure below 30Psi. Cx has a filtration system in line to unit and is not using filter. This can cause a leak due to short ice cubes. Cx needs to fix water pressure. "
Near Santa Clarita, CA 91350
Raymond
Job Details: 03/09/2020
LAUNDRY WHIRLPOOL MGD6630HW0 Replaced control panel and control. Tested unit. Unit functions as designed.
Near Porterville, CA 93257
Michael
Job Details: 03/09/2020
WASHER MAYTAG MVWC565FW0 Gearcase was not delivered to techOrdering gearcase W11035751Will have office contact cx when parts are available; ordrng 1 W11035751 (GEARCASE)
Near Ventura, CA 93003
Aaron
Job Details: 03/09/2020
WASHER MAYTAG MVWX655DW1 "Kathy at tech line SR#7727318427 , softener dispenser is working intermittently call tech line no help replace the housing assembly tested operations new water valves are working correct at this time"
Near Oak Hills, CA 92344
Cesar
Job Details: 03/09/2020
RANGE WHIRLPOOL WEGA25H0HZ0 New panel has cosmetic damage reordering panel; ordrng 1 W11339753 (UI)
Near Los Angeles, CA 90065
John
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 The refrigerator is giving error code P0. Replace the field evaporator fan motor inside the brick freezer. Waited for about 15 to 20 minutes and no error codes came up. The refrigerator tested good at this time
Near Los Angeles, CA 90065
John
Job Details: 03/09/2020
DRYER MAYTAG MGDB765FW0 The dryer does not heat. The dryer had a bad igniter. Replaced the igniter for the burner. The dryer tested good. The heat in the vent is good and proper.; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Near Victorville, CA 92392
Cesar
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found failed damper it is grinding and sticking when in operation. Rerouted for damper ; ordrng 1 W11236851 (diffuser)
Near Hesperia, CA 92345
Cesar
Job Details: 03/09/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced control all checked good
Near Tulare, CA 93274
Chase
Job Details: 03/09/2020
WASHER WHIRLPOOL NTW4516FW3 Cx under 1st year. Found bad control and drain pump not engaging. Will need to vac water out. Ordering parts for repair. ; ordrng 1 W10919003 (DRAIN PUMP. ) and 1 W11170317 (CNTRL)
Near Victorville, CA 92394
Cesar
Job Details: 03/09/2020
WASHER WHIRLPOOL MVWX655DW1 Replaced pulley all checked good
Near Visalia, CA 93291
Chase
Job Details: 03/09/2020
WASHER WHIRLPOOL WFW9550WW00 "F21, needing drain pump. ; ordrng 1 WPW10730972 (PUMP)"
Near Tulare, CA 93274
Chase
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Not cooling in RC. Called WPL tech line. Spoke with Chris. Made sure to check wiring at harness plug and 3 way valve. Also to check evap cover for any broken tabs. Forced defrost. Unit should now be defrosting and working properly. All ops testing normal time of repair.SR#7727318307
Near Visalia, CA 93291
Chase
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Found connector to icemaker came unplugged. Re installed connector. All ops now testing normal. Job complete.
Near Los Angeles, CA 91607
Randy
Job Details: 03/09/2020
WASHER WHIRLPOOL WTW5000DW3 Removed and replaced. Tested now working but pump is noisey and won’t stop running. Needs new pump. Pump had was the wrong one. Reordered ; ordrng 1 W11399437 (PUMP)
Near Visalia, CA 93277
Chase
Job Details: 03/09/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Installed new sump assembly. After installing realized one of the connectors to recirculating pump broke, was able to repair connector. Tested. Unit now running through complete cycles. Job complete."
Near Los Angeles, CA 90065
John
Job Details: 03/09/2020
WASHER WHIRLPOOL CAE2745FQ0 "See my office notes. There is no display for the control, also only cold water will come out. The hot water valve does test good though. Ordering the control and the selector switch.; ordrng 1 W10850396 (cntrl-elec) and 1 WPW10285518 (cycle select switch)"
Near Fresno, CA 93722
Irvin
Job Details: 03/09/2020
REFRIGERATOR AMANA ART308FFDW06 Job done unit exchanged.
Near Wasco, CA 93280
Erick
Job Details: 03/09/2020
WASHER MAYTAG MVWB955FC Call unit and found unit with Phil error causing failure. Tested valves and found bad solenoid on hot side. Unit will need new valve assembly; ordrng 1 W11188329 (valve)
Near Glendale, CA 91207
Leon
Job Details: 03/09/2020
OVEN WHIRLPOOL KOCE500ESS09 Cx states that unit is not working properly.New unit not connected to the power.Connect all wiring.After running diagnostic check unit working properly as designed
Near Monterey Park, CA 91755
Francisco
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Checked unit found broken deli drawer on plastic bottom. Ordering parts reschedule for Tuesday.; ordrng 1 WP67003531 (drawer- pa)
Near Glendale, CA 91208
Leon
Job Details: 03/09/2020
WASHER MAYTAG MHW5630HW0 Cx states that unit is not working properly.After running diagnostic check find that unit has a water leak.Replaced water valve.After running diagnostic check unit working properly as designed.
Near Los Angeles, CA 90022
Francisco
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Checked unit found broken filter housing. Housing affecting dispenser functions. Removed and replaced housing, purged air out of line and unit checks ok"
Near Rialto, CA 92377
Rod
Job Details: 03/09/2020
WASHER MAYTAG MVWB765FW3 Clacking noise during agitation. Camera not working.Confirmed Found loose stator and rotor retaining bolts and tightened........no change further found water and oil leaking due to void in tub. Ordering tub gearcase stator and clutch.; 1 W10754448 (clutch) and 1 W10811957 (spin basket) and 1 W11195971 (stator) and 1 W11219115 (TUB) and 1 W11393685 (gearcase )
Near San Gabriel, CA 91776
Francisco
Job Details: 03/09/2020
REFRIGERATOR MAYTAG MRT118FFFH01 Cx stated unit was freezing items in ffc. Removed and replaced thermistor and temp control board. Asked cx to monitor and report any issues.
Near West Covina, CA 91791
Stephen
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed spacer pad on left RC door switch contact area. Ice and water dispensers are working properly at this time. Unit is cooling properly at this time. Complete.
Near Fontana, CA 92336
Rod
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 “Scratches on ffd liner and compressor noisey”What appeared to be scratches were not scratches but a greasey sustance left on liner by unknown source.Normal compressor and fan resonance heard not issues with refrigeration.
Near Ontario, CA 91764
Tyler
Job Details: 03/09/2020
MICROWAVE KITCHENAID KMHS120ESS3 Customer stated that the light went out because control would not turn it off. Ordering control and bulb in stock. ; ordrng 1 8206232A (Bulb) and 1 W10881539 (Elec cntrl)
Near San Bernardino, CA 92410
Rod
Job Details: 03/09/2020
DRYER WHIRLPOOL WGD6620HW0 Dryer stops about 5 minutes into starting dryer.Confirmed and found thermistor value irrational and replaced.
Near Redlands, CA 92374
Rod
Job Details: 03/09/2020
WASHER MAYTAG MVWC415EW2 Lid latch brokenConfirmed and replaced calibrated and as designed op returnedRan test cycles to reveal as designed op.
Near Atascadero, CA 93422
Tom
Job Details: 03/09/2020
WASHER MAYTAG MVWB766FW0 "Entered diagnostics, found no error codes. Manual rotation of Drum presents resistance and noise, replace Gearcase. Ran diagnostic tests, Main Cold Water Valve stuck closed, replace Water Valve. Lid Lock good, agitate good, spin produces grinding noise, drain good. Tech will return with Gearcase, Clutch, and Slider, order Water Valve./Water Valve - (W11165546); ordrng 1 W11165546 (valve)"
Near Bakersfield, CA 93309
Patrick
Job Details: 03/09/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Found the unit still no ice. Test 56 no error. Controls have been replaced temps are good. Ice makers been replaced. Suspecting switch. It’s foamed in. Dave 7727318746 stated to change ice box fan and drop temp to -3 ; 1 W10846539 (evaporator fan blade)"
Near Yucaipa, CA 92399
Rod
Job Details: 03/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cooling depleted Confirmed Compressor short cycling and air movement in ffd compartment had ceased. Replaced damper and start deviceJust picked up pre I’d; pckd up 1 W10798748 (start-dev)