Near Apple Valley, CA 92308
Cesar
Job Details: 09/03/2019
WASHER GE GTW680BSJ6WS Found dirt from cloths in pump stoping pump from turning cleared and nit tested good
Near Apple Valley, CA 92308
Cesar
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRF736SDAW13 Found failed ice maker ran test 57 harvest was not complete not able to harvest cubes heater did not come on replaced ice maker and retested all checked good
Near Montebello, CA 90640
Andy
Job Details: 09/03/2019
WASHER MAYTAG MVWC555DW "Not washing, found wash plate broken, replaced wash plate and tested unit working properly"
Near Montebello, CA 90640
Andy
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL GSF26C5EXW02 "Not dispensing ice, replaced auger motor because it was not turning, tested unit working properly"
Near Walnut, CA 91789
Andy
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Not cooling, replaced evap cover and defrosted unit . Tested unit working properly"
Near Duarte, CA 91010
Andy
Job Details: 09/03/2019
Laundry MAYTAG MVWB725BW0 "Not draining, replaced drain pump tested unit working properly"
Near Azusa, CA 91702
Andy
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Not cooling, replaced thermistor and defrosted unit . Tested unit working properly"
Near Porterville, CA 93257
Alejandro
Job Details: 09/03/2019
REFRIGERATOR JENN-AIR JS42PPDUDB00 "Found the unit, the unit had multiple repair, unit need new door."
Near Simi Valley, CA 93065
Aaron
Job Details: 09/03/2019
RANGE KITCHENAID KSGB900ESS2 Checked operations normal at this time the Problem customers having it as their backsplash is discolored where the stove vent out nothing wrong with the KitchenAid stove customers builder is going to take care of the backsplash wall but wanted to make sure that the unit is working as designed and it is operating normal
Near Simi Valley, CA 93065
Aaron
Job Details: 09/03/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Replaced the icemaker and adapter, valve tested ok at this time operations normaL"
Near Simi Valley, CA 93063
Aaron
Job Details: 09/03/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Verified unit under warrantyChecked operations found some errands that was really cold and others that was normal temps 35 to 36°F, The way the shelving was set up might be the cause of it reassembled where the two crisper drawers for the fruits and vegetables are on order is and re-position the deli drawer right above it and made larger shells so the freshman thermistor wasn’t covered with product around the lower 48 hours for the unit to compensate with proper temperatures unit should work as designed"
Near Simi Valley, CA 93065
Aaron
Job Details: 09/03/2019
WASHER MAYTAG MHW3505FW1 "F9 e 1 long drain , found unit not draining pulled unit front replaced the drain pump , tested operations ok at this time advised customer to use way less soap , and affresh tabs on a clean washer ops ok at this time"
Near Manteca, CA 95337
William
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 "auger motor has intermittent functions previous repair failing, Found wire harness at freezer door hinge frayed & pulling apart., unit needs freezer door replaced. Ordered freezer door for unit , repair need auth from AHS.; ordrng 1 LW10839911 (dor-fip)"
Near Pomona, CA 91767
Tyler
Job Details: 08/30/2019
WASHER WHIRLPOOL MVWB850YG Customer stated that the unit is making. Lose in the spin cycle. Found failed tub bearings. Ordering bearing kit in stock.; ordrng 1 W10435302 (bearing)
Near Pomona, CA 91767
Tyler
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Customer stated that unit is not cooling. Found compressor is not coming on unit has Freon in it still no leak. Ordering orien board not in stock.; ordrng 1 W11158146 (cntrl-elec)
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 Customer stated that the ice maker is still not making ice. Found error code for no cool. Ordering ice maker fan and adaptor kit to add fan.; ordrng 1 W10846539 (evaporator fan blade) and 1 W10864518 (adapter) and 1 WPW10764668 (ice maker)
Near Montclair, CA 91763
Tyler
Job Details: 08/30/2019
SXS 22'&#03 WHIRLPOOL WRS321SDHZ02 Customer stated that the fridge s not cooling. Found frozen evaporator. Ordering user interface not in stock.; ordrng 1 W11214887 (cntrl-elec)
Near Ceres, CA 95307
William
Job Details: 08/30/2019
DISHWASHER KITCHENAID KDFE104DBL4 "Found emoted knockout out garage disposal, leveled & mounted dishwasher, ran diagnostics cycle, unit operating as designed"
Near Paso Robles, CA 93446
Tom
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Found dent on right door panel, order replacement door.Right Door - (W10757549)Part Out of Stock, reschedule customer on part and time availability.; ordrng 1 W10757549 (dor-fip ss)"
Near Lathrop, CA 95330
William
Job Details: 08/30/2019
RESIDENTIAL REFR MAYTAG MFX2876DRM02 "Checked dispenser functions, adjusted leveling, instructed cx on dispenser function wire harness purpose, unit operating as designed"
Near Paso Robles, CA 93446
Tom
Job Details: 08/30/2019
DRYER MAYTAG MED6630HW0 "Found excessive vibration in dryer during operation, order Blower Wheel and Dryer Repair Kit.Blower Wheel - (WP697772)Dryer Repair Kit - (4392067)NOTE - MULTIPLE UNITS, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY.; ordrng 1 4392067 (dryer repair kit) and 1 WP697772 (wheel)"
Near Manteca, CA 95336
William
Job Details: 08/30/2019
REFRIGERATOR BO WHIRLPOOL WRF757SDEM01 "Found full bucket of ice, Checked ice maker functions, all ice maker tests passed, checked temps found freezer set at 5 degrees, instructed cx to set temp in freezer at 0 degrees, set temps to 0 degrees in freezer, unit operating as designed"
Near Paso Robles, CA 93446
Tom
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Entered diagnostics, Water Fill good, IM Harvest completed, temps good, Ice Box Fan good, Auger Motor good, Dispenser Door good. Order IM. Found Right Door Gasket tearing, order Door Gasket Grey.IM - (W10898228)Gasket - (W10688387) Grey; ordrng 1 W10688387 (gasket-fip) and 1 W10898228 (icemaker)"
Near Paso Robles, CA 93446
Tom
Job Details: 08/30/2019
FREEZER WHIRLPOOL WRX986SIHZ00 "Found Freezer Door ajar on left side, order Left and Right Rails.Left Bracket - (W10625067)Right Bracket - (W10625068); ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)"
Near Lathrop, CA 95330
William
Job Details: 08/30/2019
WASHER MAYTAG MHW8630HC0 "Cx overloaded washer, checked unit for code , no codes found, ran diagnostics cycle, unit operating as designed, instructed cx not to overload unit, found a complete set of bedding in dryer, unit installed over smashed drian pan, see pics"
Near La Verne, CA 91750
Tyler
Job Details: 08/30/2019
OVEN WHIRLPOOL WFG525S0HV1 Removed and replaced door glass and drawer panel. Tested all works good at this time.
Near Fresno, CA 93711
Timothy
Job Details: 08/30/2019
COOKTOP KITCHENAID KGCC506RWW07 Inspected unit and found the bezel is cracked. Unit needs a new grey bezel. Ordering bezel.; rqstng P&A on 1 9753602CG (bezel) and 1 WPW10406283 (burnr-head)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF540PADM1 Customer stated that the heater is not working. Ran calibration and found heater is not coming on. Removed and replaced main control and heater tested all works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 08/30/2019
REFIRGERATOR WHIRLPOOL KRMF706EBS01 Customer stated that the ice maker is not making ice. Found error code for the ice maker lost home position. Cycled ice maker will not cycle. Removed and replaced ice maker tested all works good at this time.
Near Fresno, CA 93704
Timothy
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL MFW2055FRZ Inspected unit and found the thermistor FC temp is ok but the RC is not. Found good air flow to RC. Unit needs a UI and thermistor.; rqstng P&A on 1 W11082784 (cntrl-elec)
Near Ontario, CA 91764
Tyler
Job Details: 08/30/2019
DRYER AMANA NGD4655EW2 Customer stated that the drum seal cam off. Found drum had worn through the bulkhead. Removed and replaced drum bulkhead and dryer repair kit. All works good at this time.
Near Claremont, CA 91711
Tyler
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW6620HC0 Customer stated that the right front foot is bent back and he was sent a new foot but he threads for the foot are stripped. Entire cabinet will have to be replaced. Customer is going to take back to the sears outlet.
Near West Covina, CA 91790
Stephen
Job Details: 08/30/2019
REFIRGERATOR KITCHENAID KRFC704FSS00 "Ran diagnostics. Auger turning, not dispensing ice. Found drive shaft missing. left RC door just replaced, not included with door. Needs shaft.; rqstng P&A on 1 W11228132 (SHAFT- MOTOR)"
Near Pomona, CA 91767
Tyler
Job Details: 08/30/2019
WASHER WHIRLPOOL MVWB850YG Customer stated that the unit is making. Lose in the spin cycle. Found failed tub bearings. Removed and replaced bearing kit tested all works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KBSN602EBS01 Customer stated that the icemaker is not working. Cycled icemaker found icemaker is trying to call for water but there’s no water even in the water filter. Customer is going to have a plumber come install T valve underneath the unit because there isn’t one and the water looks to be turned off behind the unit. All works good at this time.
Near Clovis, CA 93611
Timothy
Job Details: 08/30/2019
OVEN WHIRLPOOL WOS72EC0HS00 Installed control . Customer states the unit shows microwave options and there is no microwave. Reconfigured UI in diagnostics. Unit operating as designed.
Near Clovis, CA 93612
Timothy
Job Details: 08/30/2019
WASHER AMANA NTW4516FW3 "Inspected unit and found the thermistor on the water valve out of specs. Replaced valve and tested, tested unit. Unit checks ok."
Near Colton, CA 92324
Rod
Job Details: 08/30/2019
WASHER MAYTAG MVWX655DW1 Sears outlet purchase.Confirmed leak at drain pump to tub hose. NOrdering sameEnds hose replaced; ordrng 1 W10802689 (hose)
Near Fresno, CA 93710
Timothy
Job Details: 08/30/2019
REFRIGERATOR AMANA ASI2575GRS01 "Inspected unit and found frost on the wall of the evaporator. Removed panel and checked the thermistor(20kohm). Found a shelf had fallen behind the bottom drawer and was effecting the FC door closure. The unit looked as if it was attempting to defrost automatically. Frost was concentrated on the vents ,behind the evaporator was only light frost, but enough to restrict air flow. Instructed customer to monitor the unit for reappearance of frost on the evaporator cover."
Near Fresno, CA 93711
Timothy
Job Details: 08/30/2019
FREEZER WHIRLPOOL WRF535SWHZ01 Inspected unit and found the FC door gasket is not sealing correctly. Steamed gasket to reset it. The gasket is now sealing correctly.
Near Yucaipa, CA 92399
Rod
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW03
Near Fresno, CA 93710
Timothy
Job Details: 08/30/2019
DISHWASHER KITCHENAID KUDS30IXWH1 Installed control and UI. Ran a service test and checked for faults. Unit passes test. No faults stored. No leaks noted.
Near West Covina, CA 91791
Stephen
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 "Ran diagnostics. Found FC handle loose. Reinstalled FC handle, retorqued left RC handle. Unit is cooling properly at this time. Complete."
Near Santa Clarita, CA 91321
Raymond
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Upon arrival unit not cooling. Compressor not pulling any amps and is running. No heat exchange. Needs compressor.; ordrng 1 WPW10507886 (compressor)
Near Montebello, CA 90640
Stephen
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced right RC door, nameplate, & door closer. RC doors opening/ closing properly. Unit is cooling properly at this time. Complete."
Near Los Angeles, CA 91345
Raymond
Job Details: 08/30/2019
FREEZER WHIRLPOOL WRB329DMBM00 "FC still frosting and icing over like a warm air leak. Ordering door and replacing gasket and slides again. Unit has been sealed, not sure why it keeps freezing. ; ordrng 1 13109223SQ (dor-fip ss) and 1 W10443312 (gasket-fip) and 2 WPW10120018 (slide rail (frz))s"
Near South El Monte, CA 91733
Stephen
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Ran diagnostics. No error codes. Found drain pump not running. Found harness plug loose . Reinstalled harness plug into drain motor. Ran test cycle. Fills, washes, drains, rinses, & dries properly. Advised customer to use rinse aid for proper drying. Complete."
Near Monterey Park, CA 91755
Stephen
Job Details: 08/30/2019
DRYER - GAS WHIRLPOOL WGD4850HW0 "Found ignitor broken. Replaced ignitor. Found radiant sensor stuck closed. New ignitor is cracked. Picked up sensor and ignitor locally. Replaced radiant sensor, 2nd ignitor. Tumbling and heating properly at this time. Complete."
Near Santa Clarita, CA 91351
Raymond
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW5000DW2 "Upon arrival unit not agitating, found blown capacitor.; ordrng 1 W11395618 (CAPACITO R)"
Near Baldwin Park, CA 91706
Stephen
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW5000DW2 Ran diagnostics. No error codes found. Ran manual function test. Low and high agitation are working properly.Tested water levels on normal and bulky items/ sheets cycles. Water levels are normal for each cycle. Customer using non HE detergent. Instructed customer to use only HE detergents. Found excessive voltage drop.( 116V - 105V). Advised customer to call electrician. Washer is working properly as designed. Complete.
Near Rialto, CA 92376
Rod
Job Details: 08/30/2019
WASHER WHIRLPOOL WET4027EW0 Water level concernsExplained importance of detergent amount being utilized. Excessive suds in wash loads as observed by adding a load of towels without adding detergent.When this happens pressure system can become compromised causing a level difference. This situation is not explicitly explained in any operators guidesAs designed op was experienced throughout service visit.
Near Los Angeles, CA 91606
Raymond
Job Details: 08/30/2019
DISHWASHER MAYTAG MDB4949SDH0 Upon arrival unit leaking and dispenser not opening. Ran dispenser test door does not open. Needs dispenser. Found calcium build up on door seal causing a leak. Needs seal and dispenser.; ordrng 1 W10300924V (door seal) and 1 WPW10629971 (dispenser)
Near Moreno Valley, CA 92557
Rod
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW7590FW0 Won’t unlock won’t accept commands. Not related to last job. Found excessive suds in machine. Cx claimed using to lowest measurement line on detergent package cup. Excessive suds will put machine in a locked state while self initiating a suds correction issue if suds condition is not able to be corrected by control the machine may remain locked generating a tech call out. The above is not explained in any operators guide. Ran diagnostics to reveal stored malfunction codes and found several that are linked to this condition.
Near San Bernardino, CA 92407
Rod
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Loud ringing noise . Confirmed Sealed system components..........tubing loose. Corrected and now cooling as designed.
Near Highland, CA 92346
Rod
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05
Near Redlands, CA 92374
Rod
Job Details: 08/30/2019
WASHER MAYTAG MHW3505FW1 Water won’t drain from door boot/bellowsConfirmed above and found over sudsing. Boot drain holes plugged. Cleared holes. Error codes indicated that there was a drain issue. If sudsing occurs the water pressure switch may throw a false indication and try to drain. If it fails to self correct the machine may appear to be malfunctioning.These types of issues are not explicitly explained in any operators guide. Tech call out is unavoidable due to lack of operator guide info
Near Redlands, CA 92373
Rod
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF520PADM0
Near San Bernardino, CA 92404
Rod
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 No ice delivery and door makes noiseConfirmed door noise and corrected bottom r/ffd door cam lubrication issueNow op as designed Ice bucket was not delivering ice through door.Ice bucket was operational at this time
Near Santa Clarita, CA 91355
Raymond
Job Details: 08/30/2019
WASHER WHIRLPOOL WET4024HW0 "Upon arrival unit not dispensing cold water. Found valve not opening. Replaced water valve and tested, unit functions as designed."
Near Los Angeles, CA 91326
Randy
Job Details: 08/30/2019
DISHWASHER KITCHENAID KDTM404ESS3 Did not receive control spoke with Robert and dispatch informed him to update customer. Ordering part; ordrng 1 W11305305 (CNTRL ELEC)
Near Los Angeles, CA 91042
Raymond
Job Details: 08/30/2019
REFRIGERATOR QQQKITCHENAID KRMF706ESS00 Upon arrival unit unplugged. Plugged unit in and cooling was turned off. Turned cooling on. Compressor and fans turned on. Ran test 4 unit passed all sub tests with frost pattern. Proper heat exchange on condenser and dryer getting warm. Unit functions as designed. Needs 24 hours to regulate to temp.
Near San Fernando, CA 91340
Raymond
Job Details: 08/30/2019
DRYER MAYTAG MGDB855DC4 Upon arrival door not closing. Found catch cracked. Replaced catch and tested unit functions as designed.
Near Lancaster, CA 93536
Patrick
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Found the control panel not working properly the start button is out. Needs new one . Quoted 418.84. Customer approved.; ordrng 1 W10815487 (panel-cntl)
Near Los Angeles, CA 91605
Raymond
Job Details: 08/30/2019
LAUNDRY MAYTAG MVWC565FW1 "Replaced valve and control. Calibrated and tested, unit functions as designed."
Near Bakersfield, CA 93307
Patrick
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Ordering actual service pointer kit. Brought quote to 235.97; ordrng 1 W11244494 (interlock)
Near Los Angeles, CA 91607
Raymond
Job Details: 08/30/2019
VENTHOODS KITCHENAID KVWB606DSS2 "Upon arrival unit had no fan options just high, and back led not working. Found shorted control board, replaced board and tested, unit functions as designed."
Near Bakersfield, CA 93306
Patrick
Job Details: 08/30/2019
DRYER WHIRLPOOL WGD4950HW0 Found the unit having issues no heat. Checked the thermal cut off and fuse. Those were good. Not getting power to them. Timer not sending voltage out ; ordrng 1 WPW10185981 (timer)
Near Los Angeles, CA 91352
Raymond
Job Details: 08/30/2019
LAUNDRY MAYTAG MVWB765FC3 Upon arrival unit had LF code. Water valve not opening. Replaced housing and tested. Unit functions as designed. Noticed drain pipe had improper installation which could lead to other issues cx needs to fix as well.
Near , CA 91351
Raymond
Job Details: 08/30/2019
RANGE WHIRLPOOL WFG525S0HZ1 Installed hinges. Installed door. Tested unit. Unit functions as designed.
Near Bakersfield, CA 93306
Patrick
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found the unit no cool and leak. Leak coming from the valve in the back physically broken. Checked inverter. Getting power and not turning compressor on. Moisture in inverter needs valve and inverter ; ordrng 1 W10865826 (valve) and 1 W11087200 (invrtr-box)
Near Los Angeles, CA 91342
Randy
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed and replaced door. Now working as designed.
Near Los Angeles, CA 91423
Randy
Job Details: 08/30/2019
BUILT IN MICRO WHIRLPOOL KBMS1454SSS1 Cx had no issue w mw. Job complete
Near Tehachapi, CA 93561
Patrick
Job Details: 08/30/2019
OVEN WHIRLPOOL KODC304ESS01 Thermostat should be ordered before driving out to call. ; ordrng 1 W11034459 (thrmst-fix)
Near Los Angeles, CA 91436
Randy
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Removed and replaced evap insulation motor evap harness thermistor and put thermistor in correct place with zip tie. Now working as designed job complete
Near Los Angeles, CA 91335
Randy
Job Details: 08/30/2019
REFRIGERATOR KITCHEN AID KRFF707ESS01 Removed and replaced controls now working as designed. Job complete
Near Los Angeles, CA 91326
Randy
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KFIS25XVMS9 Found appliance not making ice found unit with water but not dispensing ice removed and replaced ice maker assembly unit now working filled with water. Ok unit will make first batch in 4 to 6 hours job complet.
Near Los Angeles, CA 91356
Randy
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MFI2269VEM10 Found the unit not making ice. FOund bad ice maker removed and replaced ice maker. Now working as designed. Filed unit will make ice about4 to 6 hours. Job complete
Near Los Angeles, CA 91343
Randy
Job Details: 08/30/2019
WASHER MAYTAG MHW6630HC0 Found Unit working as designed. tested ok. Job complete
Near Santa Clarita, CA 91350
Michael
Job Details: 08/30/2019
ICEMAKER KITCHENAID KUIC15PHZS0 Cx states u it is still not making ice. Interior lights are working but compressor and fan are not running.Passes all diagnostics self testFound evap motor is not engaging needs evap motor kit W10124096Return 9/3/19 7-10am requested; ordrng 1 2188729 (sub w10124096)
Near Palmdale, CA 93551
Patrick
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Found the unit not cooling. Checked out and found the unit not going into defrost. Single evaporator, open bi metal. Heater checked good. Needs new harness. Removed and replaced harness, tested unit. All ops checked good at time of service"
Near Leona Valley, CA 93551
Patrick
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KSCS25INBT01 "Removed and replaced cap, water valve, ice maker, fitting, and housing. Tested unit. All ops checked good"
Near Stallion Springs, CA 93561
Patrick
Job Details: 08/30/2019
DISHWASHER JENN-AIR JDTSS244GP0 Removed and replaced nameplate and panel. Tested unit. All ops ch3kd good
Near Santa Clarita, CA 91387
Michael
Job Details: 08/30/2019
LAUNDRY MAYTAG MVWX655DW0 Wash plate is stripped out. Removed wash plate and drive hub and gear case shaft are in good condition.Ordering washplate W10902814Return 9/4/19 7-10 am requestedCx needs an appt so she can go to work after appointment.; ordrng 1 W10902814 (washplate)
Near Bakersfield, CA 93306
Patrick
Job Details: 08/30/2019
TRASH COMPATOR WHIRLPOOL GC900QPPB Found the unit making a noise. Found to be loose piece on the ram. Tightened and secured. Tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS311SDHW01 Removed and replaced control and fridge thermistor. Tested unit. All ops checked good
Near Glendale, CA 91207
Leon
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW9451XW00 Replaced pump drain water and water valve.After running diagnostic check find that unit still has a leak on washing cycle.Ordering bellow with clamps.; ordrng 1 W10902779 (clamp) and 1 WP8182119 (bellow) and 1 WP8182210 (clamp)
Near Lamont, CA 93241
Patrick
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW7590FW0 Removed and replaced control and sensor. Tested unit. All ops ch3dked good
Near Bakersfield, CA 93307
Patrick
Job Details: 08/30/2019
DRYER WHIRLPOOL WGD7500GC Removed and replaced door. Tested unit. All ops checked good
Near Bakersfield, CA 93307
Patrick
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Removed and replaced micro switch kit. Tested unit. All ops checked good
Near Bakersfield, CA 93306
Patrick
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Removed and replaced valve and inverter box. All fridge ops checked good. Instructed customer to change water line to fridge. Leaking from the line
Near Santa Clarita, CA 91390
Michael
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit was not defrosted prior to tech arrival. Removed freezer door and parts. Used steamer to remove all ice build up around evap.Installed new evap motor W11032800 and UI control W11330931Rebooted unit and is now cooling as designed. Advised cx wait 24 hours for operating temps and ice production job complete
Near Ceres, CA 95307
Lance
Job Details: 08/30/2019
LAUNDRY WHIRLPOOL WTW5000DW1 "Needs work- unit making loud knocking sound during spin, issue within gear-case.wash-plate has seized onto gear-case, unable to remove washplate, needs to be broken off. Need to order washplate and drive hub, will return.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)"
Near Los Angeles, CA 91331
Michael
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW8040DW4 "Spanish speaking family, no EnglishStates leaves the cloths wet at end of cycleF8E1-long fill.F0E3- overloadF9E1- long drainTech ran u it through service test 51 and all cycles are operating as designed at this time. Noticed Cx is using liquid detergent and using too much. Stand pipe for washer drain is not tall enough and causing long drain issues. Took quick pic of drain. Showed cx issue with stand pipe and advised them to install taller standpipe.Advised cx to change from liquid to premeasured soap pods and to separate towels and jeans from regular laundry. Unit ops as designed with no issues. Job complete"
Near Los Angeles, CA 91331
Michael
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW5000DW1 Cx states it doesn’t fill with enoug waterF8E5- hot and cold reversed. Manually tested and have restricted flow.installed new valve WPW10683603Rebooted unit and ran auto service test and passed all cycles as designed job complete
Near Fontana, CA 92335
Kevin
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS331FDDW01 Unit is making ice but not dispensing it. I found voltage to auger motor but motor not turning. Failed auger motor. Ordering parts. Pre diagnosed parts not needed and will return. ; ordrng 1 W11310391 (MOTOR)
Near Santa Clarita, CA 91387
Michael
Job Details: 08/30/2019
OVEN WHIRLPOOL WGG745S0FS02 25102 Golden Maple Dr 91387Cx states she did oven self clean and the lower oven stopped heating and light bulb went outInstalled lower oven bake ignitor WP7432P143-60 and light bulb 8009Rebooted unit. Set time and ran lower bake. Have ignition from lower bake and oven lights now work all ops are normal job complete
Near Santa Clarita, CA 91351
Michael
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 20095 Crest View Dr 91351Cx states unit is freezing her vegetables in deli drawers.Tech found temps normal. No ice build up or door leaks anywhere. Unit is making ice.Tech found shelves not staggered and uneven produce distribution inside unit. Staggered shelves and raised temp to 39°. Instructed cx on how to adjust temps and to properly load RC. Ops are normal and pass all service test at this time. Advised cx to monitor produce and call back if freezing continues job complete
Near Grand Terrace, CA 92313
Kevin
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Unit not cooling. I found evaporator frozen over causing cooling loss. Main control not wanting to go into diagnostic and when I got it into diagnostic it would not advance through tests. Will need to order win control and thermistors. Customer will defrost before appt. ; ordrng 1 W11282569 (contrl-box) and 1 WPW10383615 (thermistor) and 1 WPW10384183 (thermistor)
Near Santa Clarita, CA 91350
Michael
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL KDTE254ESS2 Cx states unit malfunctioned after tech left but is now working as designed. Unit fills rinses heats and drains. No faults found with unit job complete
Near Santa Clarita, CA 91350
Michael
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW02 Cx states unit froze her tea jug located on top shelf. Found no ice build up like last visit. Entered service test and passed all test damper ops as designed and temps are normal. Rebooted unit and adjusted temps one notch above recommended and advised cx to watch to see if items on top shelf continue to freeze. No faults found with unit at this time job complete