Near Claremont, CA 91711
Tyler
Job Details: 07/23/2018
whirlpool dryer WGD92HEFC0 Customer complaint is dryer is making noise. Found something crawled in the vent and died. Unit is no longer making noise but can smell something went in. Tested all works good at this time.
Near Covina, CA 91722
Stephen
Job Details: 07/23/2018
maytag washer MVWB765FW2 Ran diagnostics- no error codes.Replaced gear case. Ran load size calibration, auto test cycle. Test rinse/ spin. Fills, agitates, drains, rinses, & spins properly. Complete.
Near West Covina, CA 91790
Stephen
Job Details: 07/23/2018
MAYTAG WASHER MVWX655DW1 Ran diagnostics. No error codes. Ran calibration, auto test cycle- passed. No problem found at this time. Advised customer to have wall outlet replaced ( loose ) complete.
Near Rosemead, CA 91770
Stephen
Job Details: 07/23/2018
maytag washer MVWX655DW0Ran Ran diagnostics. Had f2e1, f7e1 error codes. Ran auto test cycle. Found basket not spinning, wash plate/ gear case splines stripped. Needs gear case, wash plate, basket hub, screw.
Near La Puente, CA 91746
Stephen
Job Details: 07/23/2018
whirlpool refrigerator WRF535SWHZ00 Found FC covered with frost. FC door, gasket are sealing properly. Found plugged condenser. Cleaned condenser. Instructed customer to clean condenser 3-4 times a year Instructed customer to defrost unit completely for 24 hours with unit turned off, doors open, food removed. Unit is working as designed. Complete.
Near Covina, CA 91722
Albert P.
Job Details: 07/23/2018
maytag refrigerator MFI2570FEZ05 Ran diagnostics- ok. Ice maker is making ice. Found mullion flipper off hinge. Replaced mullion WP12722815AP. RC doors are closing properly. Advised customer to cleaned condenser 3-4 times a year. Advised customer to allow 3-4 days to fill ice bin.
Near Los Angeles, CA 90049
Isidore
Job Details: 07/23/2018
whirlpool refrigerator KSC24C8EYY02 Removed freezer inner panels and old evaporator motor . Installed new evaporator motor and reinstalled panel, fan test ok. Removed fresh food section fan motor found drain clog cleared drain ok at this time. Note found corrosion On evaporator but cooling no leaks found. Refrigerator working at this time test ice maker has water fil.
Near Alhambra, CA 91801
Francisco
Job Details: 07/23/2018
WHIRLPOOL WASHER WFC7500VW2 Checked unit found mold build up on door gasket. Customer stated she attempted to clean as best as she could. She was unable to get rid of it. I informed her the next best option was to replace door gasket. Also found water pump making odd noise removed kick plate and opened pump filter pump motor getting stuck causing draining issue along with an A10 error code at times. Informed customer that initial repair is unrelated to both of these issues that WPL provided an authorization for. Initial issue was unit not starting which I resolved and installed a door latch and control board. I informed customer I could not cover repair under warranty unless whirlpool decides to cover it because it is not a recall on the previous work done to the unit. Customer did not have running water on last visit so I was unable to due an overall check of the functions of machine. Customer will be contacting us back because he will be calling wpl to get the repair covered. ordrng
Near Alhambra, CA 91803
Francisco
Job Details: 07/23/2018
Arrived at home no one answered door. Called cx he informed me he was contacted by whirlpool and they decided to replace his unit even though is out of warranty.;
Near Montebello, CA 90640
Francisco
Job Details: 07/23/2018
Checked unit found ffc temp at 33 degrees. Customer complaint veggies are getting frosty and other things like eggs. Entered service mode checked FFC & FC thermistors and both passed also checked damper function open/close waiting 1 minute in between to switch positions. Damper passed test. Adjusted temp on service mode test 7 and educated customer on how air flow works in their unit and how to properly load their food items and not to place items right in front of damper, also advised customer to use perforated bags for vegetables and fruits as they hold a lot of moisture and can sweat and develop frost. If this issue reoccurs I will have to replace cntrl board on unit.
Near Somis, CA 93066
Aaron
Job Details: 07/23/2018
whirlpool refrigerator KFIS29PBMS00 Unit temp in the freezer 19 degrees in the freezer ice production stopped called tech line test 56 , e 5 code needs new evaporator and compressor is making odd noises needs compressor as well ordered parts Special Project S71233Charge parts and labor for the Sealed System repair to Special Project S71233Sealed system repair needs 5 call count ; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)
Near Somis, CA 93066
Aaron
Job Details: 07/23/2018
kitchenaid refrigerator KEBS279BSS00 Unit has an F6 E6 which is a miscommunication between u I board and appliance manager cleared code reset unit code came back on unit needs both parts and cable ordered parts ; rqstng P&A on 1 W10317406 (harns-wire), 15.33, BAL, 1 W10570031 (panl-cntrl), 1 WPW10317345 (cntrl-elec)Replaced the Panel control and harness , tested operations normal at this time advised the customer to have the double oven screwed to the cabinets to keep from moving and prevent a possible injury.
Near Simi Valley, CA 93063
Aaron
Job Details: 07/23/2018
MAYTAG DRYER MGDX655DW1 Dryer idler bearing grinding repaired the unit tested aft rollers operating normal now; used 1 4392067 (DRYER REPAIR KIT)
Near Oxnard, CA 93035
Jesus
Job Details: 07/23/2018
Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Per service pointer need to replace the valve, evap cover and control board. Ordered part. Removed control boards and installed new ones. Removed drawers and evap cover. Replaced parts and installed new ones. W11131873 (cntrl-elec) W11169516 (CNTRL-ELECT) W11194380 (VALVE) Tested unit icemaker has water valve. Unit is now working as design
Near Oxnard, CA 93033
Jesus
Job Details: 07/23/2018
whirlpool washer WFW75HEFW0 Customer states that unit is giving out many error codes. Ran diagnostics and found error codes. During diagnostics found the pump not draining. Removed back panel and cleared all water. Removed pump and found metal piece stuck on pump. Removed debris and assembled unit. Ran diagnostics and passed. Unit is working as design. F3-E1. Water level system errorF9-E1. Long drainF8-E3 Overflow conditionsF5-E2 Door lock error
Near Oxnard, CA 93036
Jesus
Job Details: 07/23/2018
whirlpool washer MGDB765FW0 Customer states this unit is not heating. Checked unit and no error codes found. Ran unit and used air flow meter and failed. Checked vent outside and it was clogged. Removed and cleared lint. Re ran meter tests and passed. Unit is now working as design.
Near Thousand Oaks, CA 91360
Jesus
Job Details: 07/23/2018
whirlpool washer WTW6600SW1 Customer states that unit is leaking water. Checked unit and found the bad bearings. Removed rotor and found it cracked. Gave customer quote and approved but after realizing that stater was cracked denied service
Near Calabasas, CA 91302
Jesus
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR KSSC42MHS00 Customer states that unit is not cooling. Checked unit and temps are normal. Tested components and found the damper not working. Damper is no longer available.
Near Camarillo, CA 93012
Jesus
Job Details: 07/23/2018
Customer states that unit is not draining. Checked unit and found the motor making noise. Tilted unit and removed drain pump checked for any obstruction. Placed unit on tested mode and turn pump on. Pump is not working
Near Camarillo, CA 93012
Jesus
Job Details: 07/23/2018
WHIRLPOOL DISHWASHER WDT730PAHZ0 Customer states that unit is not draining. Checked unit and found the drain pump obstructed. Removed filter and inserted a pick to removed devries. Water drain out and removed hose and pump. Cleared broken glass and assembled unit. Unit is now working as design.
Near Palmdale, CA 93551
Philip
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Found the unit having issues with the fridge not keeping temp. It’s at 50 degrees currently. Needs new defrost sensor and fan assy. Repositioned the sensor and then screw tabs in on cover. ; ordrng 1 W11087438 (motor-evap) Removed and replaced fan. Repositioned and tightened defrost sensor. Tested unit. All ops checked good.
Near Lancaster, CA 93536
Albert P.
Job Details: 07/23/2018
Near Lancaster, CA 93535
Patrick
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Found the unit having cooling issues. Fridge section too warm, not getting air flow. Checked fan and it was barely running, but getting 120 volts. Needs new fan. Removed and replaced. Tested unit. All ops checked good ; used 1 WP2315539 (MOTOR-FAN)
Near Glendale, CA 91207
Raymond
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRS322FDAM04 Upon arrival ice maker wouldn’t cycle and ice container had a hole in it. Needs container and ice maker.; ordrng 1 W10850492 (container) and 1 WPW10300022 (icemaker) Replaced ice container and maker. Tested unit. Unit functions as designed.
Near Burbank, CA 91501
Raymond
Job Details: 07/23/2018
KITCHENAID DISHWASHER KDFE104DWH5 Upon arrival wash motor wouldn’t start. Just got hot. Replaced motor W11085683 and tested, unit functions normal now.
Near Santa Clarita, CA 91321
Raymond
Job Details: 07/23/2018
WHIRLPOOL DRYER WGD8500DC4 customer showed me a video of noise sounded like bearings. Custmoer called back so ordering motor and wheel. ordrng 1 W11105178 (motor-drve) and 1 WP697772 (wheel) Replaced motor and wheel. Ran unit for 20 min no sounds heard. Unit functions as designed.
Near Los Angeles, CA 91436
Bill
Job Details: 07/23/2018
KITCHENAID MICROWAVE KCMS1555SSS1 WP8184813 67.59 W10859575 172.53 WPW10269016 30.65 apon arrival cx states unit is not heating quoted 471.08 tested unit and it is not working when last time working fine found unit has bad cap and magnetron ordering also bring diod just in case cx requested morning; ordrng 1 W10859575 (magnetron) and 1 WP8184813 (capactr-mg) and 1 WPW10269016 (wire-vltge), W10859575 wp8184813 wpw10269016 apon arrival removed and replaced magnetron capacitor and diod retested job complete
Near Los Angeles, CA 91342
Billy J.
Job Details: 07/23/2018
WPW10285180 151.54 WPW10250006 175.31 apon arrival cusomer stated unit had no operation I tested unit nothing I took off panel and checked incoming voltage at main control and had 120 control is burnt needs to be replaced. Removed and replaced fuse and retested job complete unit now works as desighned used 1 CONTROL (CONTROL)
Near Los Angeles, CA 91331
Bill
Job Details: 07/23/2018
WPW10479155 apon arrival cx states fridge not cooling freezingA WPW10505294 found damper not opening also left hand door is not closing found stripped door closure cx needs afternoon ; ordrng 1 WPW10479155 (control) and 1 WPW10505294 (cam) CX IS PISSED. Removed and replaced closure and damper with fresh foods thermistor retested job complete
Near Castaic, CA 91384
Billy J.
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 upon arrival defrosted unit removed and replaced fan and thermistor relocated thermistor to correct positions also removed and replaced both u.i and main control job complete;
Near Pasadena, CA 91103
Bryan Dunn-Wilson
Job Details: 07/23/2018
MAYTAG FREEZER MFI2269VEB0 Upon arrival c states unit is a complete no cool. Inspected unit found no fans or compressor running. Reset unit to default settings and unplugged unit for one minute. Plugged unit back in. All fans and compressor are now running. Unit was stuck in showroom mode. Unit no cooling. Told cx to wait at least 48 hours and call us back if fridge isn’t cooling.
Near Arcadia, CA 91006
BRYAN D.
Job Details: 07/23/2018
maytag dishwasher DU1030XTXB3 Upon installation out stand pipe. Found that part that standpipe screws into is broken off tub. Tub needs to be replaced. Informed customer that tub needs to be replaced. Customer stated they will just replace the dishwasher.
Near San Fernando, CA 91340
Albert P.
Job Details: 07/23/2018
MAYTAG WASHER MVWB835DW3 Upon arrival customer states poor wash performance. Tried to test unit in diagnostics. Unit would not respond. Removed and replaced control. W11165546 (Valve) W11170706 (CNTRL) Calibrated and tested unit. Unit functioning properly. Customer approves repair at this time. No dents dings or scratches caused by tech.
Near Bakersfield, CA 93304
Dane
Job Details: 07/23/2018
GE FREEZER GTS21FGKWW I had already fixed unit but the person at home when I came for the service did not tell the owner of the unit that I had come and fixed it. When I arrive today he said I don’t know what happen bro it just started working all of a sudden. I am form Tim that I came about a week ago and fixed it. And he had no idea;
Near Bakersfield, CA 93307
Dane
Job Details: 07/23/2018
FRIGIDAIRE REFRIGERATOR FFHS2311LBA Upon arrival the there was frost building on dampener and there was an H A flashing on the controls. Unit needs new controls wiring and thermostats ; ordrng 1 241600906 (damper assy) and 1 241608401 (thermistor/ref) and 1 241608501 (thermistor/frz) and 1 241737801 (harness-wiring) and 1 241739712 (control) Removed and replaced list of parts and tested unit. Unit functions normal now
Near Arvin, CA 93203
Albert P.
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ Customer did not want to change filter. Just as I did last time removed filter and installed filter bypass. Everything started working. Clogged filter. Customer needs to change the filter
Near Lamont, CA 93241
Dane
Job Details: 07/23/2018
AMANA REFRIGRATOR AFI2539ERM00 Upon arrival the unit was not making ice. Found the icemaker was getting voltage but we’re not cycle. Removed and replaced ice maker W10882923 and tested unit.
Near Bakersfield, CA 93307
Dane
Job Details: 07/23/2018
FRIGIDAIRE REFRIGERATOR FBD2400KS10B Upon arrival the heated dry option was not working. Found wire disconnected to heater. Secured connection and tested unit. Unit functions normal now
Near Bakersfield, CA 93308
Dane
Job Details: 07/23/2018
AMANA REFRIGERATOR ASD2522WRW Upon arrival the unit was not making ice. Found the icemaker was getting proper voltage but would not harvest when jumped. Removed and replaced ice maker and tested unit. Unit functions normal now
Near Bakersfield, CA 93312
Dane
Job Details: 07/23/2018
KITCHENAID REFRIGERATO KODT100ESS01 On arrival unit was giving a Stuck key fault code. Removed and replaced keypad W10916757 and tested unit. Unit functions normal now
Near Los Angeles, CA 91604
Kenneth
Job Details: 07/23/2018
kitchenaid oven KFGD500ESS04 Found unit was not heating. Found gas switch on pressure regulator was not switched on not properly heating. Tested unit and now unit is working properly. Customer approves job at this time
Near Los Angeles, CA 91606
Kenneth
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Diagnosed low water pressure due to bullet piercer valve. Instructed cx not recommend for refrigerator, cx informed me she would switch over to proper water valve.
Near Castaic, CA 91384
Albert P.
Job Details: 07/23/2018
KITCHENAID REFRIGERATOR KSF26C6XYY04 unit is noot cooling has bad compressor Ordered parts. ordrng 1 WP2188822 (evaporator) and 1 WPW10466675 (compressor) Installed compressor and installed new evaporator part #wpw10643261 charged unit with 5 Oz of r134a refrigerant. Tested unit and unit is working properly, Frost pattern checks out and no leaks found. Cx approves job at the time, no dents dings or blemishes caused by the technician
Near Bakersfield, CA 93312
Albert P.
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR KRMF706ESS Cycled unit and found unit with e2 erro. Code on ice maker indicating motor out poisons causing it not to make ice, replaced ice maker W11188383. Retested it and it cycled and filled with no errors
Near Exeter, CA 93221
Erick
Job Details: 07/23/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PF5A Customer is not home but spoke with him. Unit stopped making ice. Spoke with Jim and he believes unit has bad water valve. Will order parts ordrng 1 242253002 (valve-water) and 1 243297606 (ice maker) Found frozen water line causing ice maker not fill or make ice. Per cust we are the fifth different company for this repair. Spoke with Jim and comforted to replace tube and gasket ordrng 1 241920103 (tube-water) and 1 242146002 (KIT) and 1 5305877995 (compound )Installed new parts on unit. Retested it and ice maker cycled and filled with no errrors.
Near Ivanhoe, CA 93235
Erick
Job Details: 07/23/2018
MAYTAG WASHER MVWC565FW0 unit has an off balance issue. bad drive parts ordering W11130362 (Suspension) W10913953 (CONTROL) W10913953 (Actuator) W11130362 (Suspension) W10913953 (CONTROL) W10913953 (Actuator) Installed new parts on unit. Retested unit and it passed all tests with no errors.
Near Delano, CA 93215
Erick
Job Details: 07/23/2018
FRIGIDAIRE REFRIGERATOR FFFH20F2QW Found frost build on top of liner by the light bulb and in shelving. Found door gasket not sealing correctly causing and air leak and unit to build frost. Customer stated while unit was installed doors were removed. Correct position of door. Removed and reinstalled gasket. Found no visible air gaps. Unit tested normal ops Job comp
Near McFarland, CA 93250
Erick
Job Details: 07/23/2018
MAYTAG WASHER MVWB835DW1 Found unit with fill errro causing unit no to wash or advance in wash. Found bad solenoid on hot valve. Valve will, need to be replaced. ; ordrng 1 W11165546 (VALVE) Installed new vavle on unit. Retested through test cycle and it passed all tests with no errors.
Near Shafter, CA 93263
Erick
Job Details: 07/23/2018
WHIRLPOOL WASHER WTW4800BQ Found unit with weak suspension causing basket to be off balance and make noise while spinning. Replaced suspension (W10780045 ) Retested through diagnostics and it passed all tests with no errors.
Near Corcoran, CA 93212
Enrique
Job Details: 07/23/2018
AMANA WASHER NTW4516FW2 Inspected an amana washer not completing the cycle , stops on wash . In diagnostics , found long fill error code . Water pressure very low . Not a mechanical problem . The customer needed instructions. Customer instruct.
Near Hanford, CA 93230
Enrique
Job Details: 07/23/2018
WHIRLPOOL MICROWAVE WMH53520CS1 Open/door error code . Installed 3 switches W10727360 (switch) All functions checked normal at time of service .
Near Visalia, CA 93277
Enrique
Job Details: 07/23/2018
WHIRLPOOL DRYER WED4815EW1 Inspected a whirlpool dryer, nit not powering on . Opened thermal fuse, not functioning Installed thermal fuse WP3392519 (Fuse) All functions checked normal at time of service.
Near Arroyo Grande, CA 93420
James
Job Details: 07/23/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 Found unit with collapsed freezer door liner, causing ice to form in freezer due to inability to seal. Ordering new door and liner. ordrng 1 W10849520 (dor-fip) and 1 W10897938 (gasket-dor) Replaced collapsed door and installed new gasket. Heated gasket to complete seal. Unit is functioning properly and customer approves.
Near Santa Maria, CA 93455
James
Job Details: 07/23/2018
MAYTAG REFRIGERATOR MFI2570FEZ02 Found unit with poor water flow from dispenser and ice maker. Customer stated they were away for 7 weeks and had not changed filter. Replaced filter and tested unit. Water now flows as intended. Unit functioning as intended.
Near Fresno, CA 93727
Ian
Job Details: 07/23/2018
maytag refrigerator MFI2570FEZ01 Tech found left FF door switch shorted. Replaced switch from stock. Unit now tests good. used 1 12002646 (LIGHT SWITCH)
Near Fresno, CA 93727
Ian
Job Details: 07/23/2018
WHIRLPOOL DISHWASHER WDF540PADM3 F7e1 stored in board. Tech found heater circuit has continuity. Unit blew breaker during heating portion. Unit has shorted control. Need control for repair. ordrng 1 W10834740 (cntrl-elec) Tech installed control and tested unit. Unit now test good through all functions with no further failures. Recalibrated unit and advised customer to let set cycle complete to finish calibration
Near Sanger, CA 93657
Ian
Job Details: 07/23/2018
FRIGIDAIRE REFRIGERtor FGHC2331PFCA Tech found compressor inverter shorted by water drip in from water line hole in cavity. Need inverter and mastic to seal hole. Bottom fresh drawer is also broken. Need drawer as well; ordrng 1 240351240 (pan-crisper) and 1 5304512686 (INVERTER) and 1 5305877995 (compound) Installed parts and sealed air vulnerabilities. Unit now tests good and begins cooling. Advised customer to allow 24 hours for unit to cool before reloading.
Near Fresno, CA 93722
Ian
Job Details: 07/23/2018
whirlpool refrigerator GI6FARXXY08 Tech Found icemaker off upon arrival. No evidence of ice build up in ice chamber due to ice maker function being turned off. Force harvested icemaker, and icemaker cycled and filled with no issues. Checked fill tube for ice or obstructions. Found none. Unit seems to be working under normal operations at time of visit. Advised customer to allow failure to happen, and call back if needed.
Near Fresno, CA 93704
Ian
Job Details: 07/23/2018
WHIRLPOOL DISHWASHER WDF520PADW7 Tech tested unit and found all functions working with no errors stored. Unit fills heats washes and drains. Removed debris from disposal at customer request. Recalibrated unit and instructed customer to allow set cycle to finish calibration.
Near Fresno, CA 93710
Ian
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Customer states unit has had over 10 service visits and demands replacement. Tech found unit has frost in fresh food evaporator. Units thermistors check good and fan is running. Every repair possible has been done several times. This leaves situational circumstances as cause of issue, like door being open for extended periods or overloading and improper loading. Tech is unable to identify specific source of failure due to evidence of overloading. Advised customer to do full defrost in order for unit to resume normal operation.
Near Clovis, CA 93619
Albert P.
Job Details: 07/23/2018
whirlpool refrigerator WRX988SIBM03 Tech found all of units functions are operating normal and unit is down to temp. All tests pass and no ice buildup anywhere. No stored manufacturers codes. No failures at time of visit.
Near Clovis, CA 93619
Ian
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRS571CIHZ00 Items on the top shelf occasionally freeze. Tested all functions and thermostats are working correctly with no shorts as well as damper door. Both compartments are at set temperatures. No repairable failures found at time of visit. Adjusted fresh food compartment temperature up 2° to help combat freezing issues. Advised customer on loading procedures
Near Patterson, CA 95363
Albert P.
Job Details: 07/23/2018
WHIRLPOOL WASHER WTW5000DW1 Inspected unit. Found wash plate to be stripped from normal wear, found strike to be broken as well, ordering parts wash plate, strike; ordrng 1 W10752283 (washplate) and 2 W10837741 (lid strike) Installed new part ( wash plate) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock unlocked, checked for codes found none as well no leaks
Near Ceres, CA 95307
Cruz
Job Details: 07/23/2018
whirlpool dryer WED5000DW2 unit does not heat, I then pulled unit out and removed back panel, tested tml cutoff and found it to be bad, replaced bad one with new one from SP (w10480709), reassembled back panel and tested unit in a high heat cycle it heated fine, unit is working as designed cx ok repair.
Near Modesto, CA 95354
Cruz
Job Details: 07/23/2018
maytag washer MVWX655DW0 Inspected unit and found wash plate and hub to be stripped causing wash plate to spin freely as well wash basket, also basket will bang side during any cycle, ordering parts suspension rods, hub, wash plate ; ordrng 2 W10528947 (drive hub kit)s and 1 W10902814 (washplate) and 1 W11130362 (SUSPENSION RODS ) Installed new parts (wash plate, suspension, hub) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlock, checked for codes found none as well no leaks
Near Ridgecrest, CA 93555
Patrick
Job Details: 07/20/2018
WHIRLPOOL WASHER MVWX655DW1 Found the customer having issues with the unit not wanting to power up. Lid is locked with clothes inside. Power sufficient at the plug. No light on control board, but it’s getting 120 volts ac. Needs new control board. Removed and replaced W11116592 control Tested unit all ops checked good.
Near Santa Clarita, CA 91387
Raymond
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR KFIS29PBMS00 Upon arrival customer concern was no ice. Tested and found ice maker not working. Needs ice make. Replaced WPW10764668 ice maker Tested unit, Unit shows no error codes. Unit functions as designed.
Near Los Angeles, CA 91352
Raymond
Job Details: 07/20/2018
WHIRLPOOL M/W OTR WMH31017FW0 Upon arrival light would not work under unit. Tested and found bulb fine, no voltage from board to light. Needs control. Replaced W10892389 control and User interface. Unit functions as designed.
Near Glendale, CA 91208
Raymond
Job Details: 07/20/2018
KITCHENAID REFRIGERATOR KBSN608EPA01 Upon arrival customer concern was temp saying 50 degrees in Refrigerator. Temps were fine. Reset unit and ran through tests unit functions as designed.
Near Los Angeles, CA 91405
Raymond
Job Details: 07/20/2018
Maytag washer MVWB835DW1 Upon arrival unit had F3E1 error. Control also unresponsive. Replaced both W11111453 controls and tested unit, Unit functions normal.
Near Castaic, CA 91384
Raymond
Job Details: 07/20/2018
whirlpool range WFG520S0FS0 Upon arrival 2 knobs were stripped internally not allowing valve to open. Replaced W11122880 knobs and tested unit. Unit functions as designed.
Near Los Angeles, CA 91342
Bill
Job Details: 07/20/2018
whirlpool refrigerator WRF535SMBM00 upon arrival removed and replaced valve, customer stated to turn on water u need to crawl under neath house. her husband will do so I can’t test or check for leaks because I can not access water supply. job complete customer stated her husband will turn on and inspect for leaks.
Near Santa Clarita, CA 91321
Bill
Job Details: 07/20/2018
whirlpool refrigerator KBF042FTX03 upon arrival unit was not cooling main control would click and then nothing unit needs control board kit. upon arrival removed and replaced W10802701 main control retested and unit turned right on and began cooling with no issues compressor started right up.
Near Santa Clarita, CA 91351
Bill
Job Details: 07/20/2018
upon arrival customer stated unit not operating. Tested unit and had proper voltage going to motor, but motor was pulsing on and off unit has bad motor. Removed and replaced WPW10671941 pump retested job complete unit is working as designed.
Near Santa Clarita, CA 91321
BRYAN D.
Job Details: 07/20/2018
whirlpool dishwasher WDT730PAHV0 Upon arrival customer states the start button isn’t not starting the unit. Entered diagnostics unit would not start due to button not working. Ordering new UI housing and control panel. Removed and replace UI board and housing. Tested unit. Unit functions as designed.
Near Bakersfield, CA 93301
Mitch
Job Details: 07/20/2018
WHIRLPOOL WASHER WTW8040DW Upon arrival the unit would not drain. Found the drain pump motor overheating and not operating. Removed and replaced pump and tested unit, Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM Upon arrival the unit was not making ice, Found the icemaker not harvesting. Removed and replaced ice maker and tested unit, Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
Maytag washer MHW7100DW Handle and drawer cracked and not functional due to cracks. Removed and replaced drawer and handle assembly and tested unit. Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
WASHER MAYTAG MHW7100DW Handle and drawer cracked and not functional due to cracks. Removed and replaced drawer, handle assembly and tested unit. Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
MAYTAG WASHER MHW7100DW Handle and drawer cracked and not functional due to cracks.; ordrng 1 W11246838 (HANDLE) and 1 WPW10365885 (drawer)Removed and replaced drawer and handle assembly and tested unit. Unit functions normal now
Near Arvin, CA 93203
Dane
Job Details: 07/20/2018
On arrival the unit would not start. Found loose connection at door switch not start. Secure connection and tested unit. Unit functions normal now;
Near Bakersfield, CA 93313
Dane
Job Details: 07/20/2018
stalled door. Unit functions normal now;
Near Bakersfield, CA 93301
Dane
Job Details: 07/20/2018
GE WASHER GTW460ASJ2WW Upon arrival the customers complaint was hot water kept dispensing after load was over. Ran hot water and open the lid. Control board should have paused and hot water flow should’ve stopped. Hot water continued to fill and unit did not pause. Hot water valve still getting voltage to open. Found electrical outlet was not properly pull arise or grounded open neutral and open ground. Advise customer to fix outlet before putting that much money into unit
Near Bakersfield, CA 93308
Dane
Job Details: 07/20/2018
whirlpool dryer WGD7300DW1 Upon arrival found rollers and probably worn out. Installed parts from dryer repair kit and tested unit. Unit functions normal; used 1 4392065 (DRYER REPAIR KIT)
Near Santa Maria, CA 93455
George
Job Details: 07/20/2018
kitchenaid refrigerator KRMF706EBS00 found refrigerator working ok found fridge 2 degrees in freezer and 36 in fresh food area customer instruct to be set at recommended settings 37 in fresh food area and freezer -0. removed and replaced the thermistor for better performance. no dents or dings cause by tech.; used 1 W11168403 (THERMISTOR)
Near Arroyo Grande, CA 93420
George
Job Details: 07/20/2018
whirlpool refrigerator WRS322FDAM04 Found refrigerator working ok customer concern ice cube rolling on floor melting . Spoke to tech support that there is a service pointer of non issue customer instruct for customer not to push paddle all the way only a little so it doesn’t call out for too much ice and hold cup there to catch ice cube wen being call out . No dents or dings cause by tech customer ok.,
Near Arroyo Grande, CA 93420
George
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER KUDS01DJSS0 Found dishwasher caught on fire council electric 8528172 discontinue spoke to Linda trade partners going to call customer for further info. 7722467869 complete.; ordrng 1 WP8269202 (cable-ribn) and 1 WP8564543 (cntrl-elec)
Near Los Angeles, CA 91324
Kenneth
Job Details: 07/20/2018
KITCHENAID OVEN KFGD500ESS04 Found unit not igniting broil due to broken igniter. Replaced igniter and tested unit. Unit is not turning on still but now glowing. Switch on regulator was off. Turned on switch and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91604
Kenneth
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR Found unit with a jack hammer noise during water dispense. Found that water valve is not opening solenoids all the way. Not allowing water to flow properly through. Ordering new water housing and valve. Will also use diffuser on return visit. ordrng 1 WPW10341320 (valve-inlt) and 1 WPW10394053 (housing), Installed diffuser, water valve. And housing. Tested unit. Unit is now working properly. Customer approves function at this time. No dents inns or blemishes on or around unit caused by technician
Near Los Angeles, CA 91604
Kenneth
Job Details: 07/20/2018
WHIRLPOOL MICROWAVE CAE2745FQ0 Found unit with error code indicating basket speed fault. Replaced control and actuator with Pre-ID parts and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91316
Kenneth
Job Details: 07/20/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 customer states ice maker is not making ice even after replacing icemaker. Tech found unit is not cooling properly. Freezer temps are too warm. Determined sealed system issue. All fans work and all thermistors pass No faults stored in diagnostics Installed compressor on unit. Recharged unit with 6 Oz of refrigerant r134a . Unit is now working as designed. Tightened handles as well for customer. No dents dings or blemishes left by the technician. No leaks found. Pressure good. Customer approves job at this time
Near Santa Maria, CA 93458
George
Job Details: 07/20/2018
whirlpoool refrigerator WRF767SDEM01 Found refrigerator working ok. adjusted door Handle and tested ok. put ice maker arm back on reposition. The door is sealing ok customer instruct make sure door sealing properly . No dents or dings cause by tech customer ok.
Near Porterville, CA 93257
Erick
Job Details: 07/20/2018
whirlpool refrigerator WRS325SDHB01 Cycled unit and found diffuser door not opening causing rc not to cool and evap to build up frost. Repalced evap W11236848 and defrosted ice. Retested unt and it’s now cooling in rc.
Near Visalia, CA 93291
Erick
Job Details: 07/20/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TD Found evap motor not running due to ice formation surrounding causing no sections to cool. Cust set to max temp causing excessive ice build up and air channels are now clogged. Both parts will need to be replaced.d; ordrng 1 5303918776 (thermistor) and 1 808062701 (DEFROST ) and 1 809069201 (motor), Installed new parts on unit. Retested unit and it’s now cooling in both sections. Found shutter to rear airflow closed causing limiting air flow to rc and cause it not too cool to temp, open shutter and set tempts to correct setting. Unit is now cooling in both sections.
Near Hanford, CA 93230
Erick
Job Details: 07/20/2018
WHIRLPOOL WASHER WFW96HEAC Found unt with bad mcu WPW10374126 causing unit not advance in wash. Also replaced latch WP8183270 due to spring getting stuck. Retested unit and it now cycles with no errors.
Near Corcoran, CA 93212
Erick
Job Details: 07/20/2018
FRIGIDAIRE REFRIGERATOR FGHC2331PF Found ice cubes really small. Checked water line and found frozen tube causing ice maker to,slowly make ice. Defrosted water and re secured water tube to ice maker .ice maker not responding. Replaced ice maker. Found it cycled and filled with no errors, Tested pressure and found very low pressure Cycled ice maker and found water not filling completely to ice maker causing slow production. Valves and pressure are Clear. No obstruction in line. Instructed cust to replace filter.
Near Corcoran, CA 93212
Erick
Job Details: 07/20/2018
FRIGIDAIRE REFRIGERATOR FFHI2032TE Found frozen water tube causing unit not to make ice. Found bad solenoid on valve causing it to fill while not activating. Replaced ice maker and valve. 241798231 (ICE MAKER) 242252603 (valve-water) Retested it cycle and filled with no errors.
Near Earlimart, CA 93219
Erick
Job Details: 07/20/2018
whirlpool refrigerator WRT311FZDW00 Found frozen air returns causing unit not to cool. Defrosted air return. Bimetal and fan tested good. Ensure all door are sealing correctly. Found no visible air gaps. Unit is now cooling in both sections
Near Delano, CA 93215
Erick
Job Details: 07/20/2018
whirlpool dryer WGD72HEDW0 Cycled unit and found restricted vent error curing unit not to to cycle correctly. Accessed vent and removed debri. Tested through test cycle and found sensor not secured t bracket causing it not to heat correctly. Resecured sensor and bracket. Retested unit and it cycle and heats with no errors
Near McFarland, CA 93250
Erick
Job Details: 07/20/2018
whirlpoool dryer WGD4800BQ1 Cycled unit and could hear noise comp,ain’t. Found unit with broken roller causing unit to make noise. Replaced roller. Retested and it passed all tests with no noise or errors. Job comp; used 1 4392065 (DRYER REPAIR KIT)