Near Beverly Hills, CA 90210
Isidore
Job Details: 04/22/2020
DRYER WHIRLPOOL WGD8620HW0 "Found coils weak removed top and front panels old coils, installed new coils and reinstalled panels. test dryer operation, ok at this time."
Near Castaic, CA 91384
Raymond
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Parts needed are RC Evap cover, main control, water housing and ice maker, cx declines repair at this time."
Near Lompoc, CA 93436
James
Job Details: 04/22/2020
WASHER AMANA NTW4516FW3 Installed new latch. Tested unit. Unit now working S intended.
Near Fontana, CA 92335
Rod
Job Details: 04/21/2020
DRYER WHIRLPOOL WGD4815EW1 "Found not heat in dryerConfirmed shorted thermal fuse, WP3392519, 279769 27911 install pre id’d by Lowe’s.As designed op returned with no other issues"
Near Rialto, CA 92377
Rod
Job Details: 04/21/2020
WASHER MAYTAG MVWC565FW0 Confirmed noise coming from slipping belt as result of output drive pulley on motor being loose unable to purchase separately due to manufacturing of part. Motor replacement needed.Consumer declined estimate .
Near Modesto, CA 95350
Lance
Job Details: 04/21/2020
DRYER WHIRLPOOL WGD4815EW2 "Cannot detect any odors, also soaped connections and no leaks/bubbles. Customer had PGE out and they cannot detect any leaks within unit or connections. Advised customer this unit is working as designed."
Near San Fernando, CA 91340
Antonio
Job Details: 04/21/2020
DRYER MAYTAG MGD6230HW0 Checked vent and airflow. Gas shut off was partially closed. Opened gas shut off valve and tested unit. Working ok.
Near Moreno Valley, CA 92557
Rod
Job Details: 04/21/2020
WASHER MAYTAG MVWB835DW3 Noisey in spin cycleConfirmed Found noisey gearcase due to leakage. Tub basket actuator clutch ; 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE) and 1 W10811960 (spin basket) and 1 W10811960 (spin basket) and 1 W10902814 (washplate) and 1 W10915700 (stator) and 1 W11219115 (TUB)
Near Pinon Hills, CA 92372
Darren
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Defrosted unit and replaced thermistor, passes all tests."
Near Moreno Valley, CA 92555
Rod
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door liner not depressing interlock switch completelyHas a dimple where switch is depressed when door is closed; 1 W11307224 (dor-fip)
Near Hesperia, CA 92345
Darren
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Need to return to install dye drier.; ordrng 1 W10143759 (drier (service)) and 1 W10913906 (VALVE)
Near Bakersfield, CA 93311
Erick
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Cycled unit and found doors came out of alignment with hinge causing it not to secure properly. Removed hinge and cam and realign properly. Doors are now closing with no errors. Also found unit water source connected to hot water causing it to come out via hot. Informed customer of findings. Unit passed all test with no errors at the time of service. Job complete
Near Bakersfield, CA 93313
Erick
Job Details: 04/21/2020
WASHER MAYTAG MVWC565FW1 Cycle unit and found unit making noise due to bad cam assembly. Replaced assembly. Retested it and it passed all tests with no errors. Job comp; used 1 W10721967 (CAM ASSEMBLY PER CM TO LIST DEFECTIVE) from stock
Near Glendale, CA 91206
Leon
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Cx states that unit is not working properly.After running diagnostic check find that food freezing in ff section.Ordering damper diffuser ; ordrng 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (control)
Near Bakersfield, CA 93311
Erick
Job Details: 04/21/2020
MICROWAVE WHIRLPOOL WOC75EC0HS03 Installed new parts on unit. Unit lights are still flickering. Last part to replace will be main control.; ordrng 1 W11179310 (cntrl-elec)
Near Glendale, CA 91204
Leon
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cx states that unit is not working properly.After running diagnostic check find that ice maker stopper is out of position.Reinstalled ice maker assembly.Unit working properly as designed
Near Bakersfield, CA 93311
Erick
Job Details: 04/21/2020
M/W OTR WHIRLPOOL WMH32519HZ1 Cycled unit and found unit with bad magnetron causing unit not to heat. Unit will need new magnetron and second person to bring down microwave.; ordrng 1 W11256462 (diode) and 1 WPW10693025 (magnetron)
Near Los Angeles, CA 90042
Leon
Job Details: 04/21/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Replaced control board.After running diagnostic check unit working properly as designed
Near Los Angeles, CA 91343
Antonio
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW5000DW2 Checked belt and level. Tested unit with load. Unit operates as per mfg.’s specifications. Advised to watch for unbalanced loads. Diagnostics checked ok.
Near Bakersfield, CA 93313
Erick
Job Details: 04/21/2020
RANGE AMANA AGR5330BAB Cycled unit and found shorted harness causing all burners not to ignite. Unit will need new switch assembly.; ordrng 1 WP6610341 (module-spk) and 1 WPW10548355 (harns-wire)
Near Bakersfield, CA 93306
Erick
Job Details: 04/21/2020
WALL OVEN WHIRLPOOL RBS275PDB8 " Found unit with bad hinges causing door to slam down and not to properly secure in a closed position. Customer approved estimate and will replace hinges.; ordrng 2 WP4455523 (hinge-door)s"
Near La Verne, CA 91750
Jaime
Job Details: 04/21/2020
WASHER MAYTAG MGDX655DW2 Installed a new timer old one would not advance. Picked part up from coast
Near Upland, CA 91784
Jaime
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Installed the new 3 doorsPLEASE REQUEST DOUBLE LABOR. THANK YOU
Near Los Angeles, CA 90065
Leon
Job Details: 04/21/2020
RANGE JENN-AIR JGS1450DS0 Cx states that unit is not reaching proper temperature.After running diagnostic check find that unit has a bad ignitor and dsi board; ordrng 1 W10833885 (sensor) and 1 W10861656 (regulator) and 1 WPW10324262 (igntr-oven) and 1 WPW10333842 (igntr-oven)
Near Upland, CA 91784
Jaime
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Found ice maker making some ice. Adjusted temperature, and cleared air circulation. Let’s go from here"
Near Los Angeles, CA 91326
Antonio
Job Details: 04/21/2020
WASHER WHIRLPOOL MAH9700AW Vanes to spin basket are broken. Ordered part.; ordrng 3 34001287 (LIFTER)s and 1 34001296 (GASKET)
Near Fontana, CA 92335
Jaime
Job Details: 04/21/2020
DRYER ROPER RGD4516FW Found an open thermal fuse had replaced. Dryer ok; used 1 WP3392519 (THERMAL FUSE) from stock
Near Glendora, CA 91740
Jaime
Job Details: 04/21/2020
WASHER MAYTAG MVWB835DW0 Installed the new control and user interface it’s now missing digitsOrdered user interface; schdld next appmnt for 4/23 THU !
Near Tulare, CA 93274
Enrique
Job Details: 04/21/2020
DRYER WHIRLPOOL WGD8000DW3 "Inspected whirlpool dryer . Customer concerns , unit not drying . Found shorted igniter and gas coils . Installed both parts ( truck stock . Retested it , All functions tested normal .; used 1 279311 (IGNITOR KIT & BRACKE), and 1 279834 (2 COIL GAS VALVE SET) from stock"
Near Covina, CA 91724
Juan
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Unit had experienced a power outage. Confirm button at U.I. not resetting when confirm pressed. Reset main control board. Checked ops, unit is working fine now."
Near Rancho Cucamonga, CA 91730
Jaime
Job Details: 04/21/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Bad mullion had part ordered; ordrng 1 W10606803 (trim-door)
Near Visalia, CA 93292
Frank
Job Details: 04/21/2020
WASHER MAYTAG MHW6630HW0 Customer stated F3E2Performed diagnostics Replaced all parts except harnessTech line support instructed me too install harness Calling tech support after installing harnessStill showing F3E2. Nothing can be done Sr# 7727510195
Near La Puente, CA 91744
Juan
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Evaporator fan not working, it needs to be replaced.; ordrng 1 WPW10514110 (motor evaporator)"
Near Visalia, CA 93292
Frank
Job Details: 04/21/2020
WASHER MAYTAG MVWB765FC3 Customer stated clicking still therePerformed diagnostics Clicking noise coming from rotorInstalled part Performed diagnostics Clicking noise still thereCalled tech support Spoke to Kevin Sr 7727633192Explained situation He says there is nothing we can doIt’s normalCustomer will have to call customer service ( Maytag )
Near Covina, CA 91722
Juan
Job Details: 04/21/2020
DRYER AMANA NGD4655EW2 "Gas valve coils shows open, it needs to be replaced. Will also order entire valve assy in case it’s needed.; ordrng 1 W10823508 (burner-gas) and 1 WPW10328463 (coil-valve)"
Near Azusa, CA 91702
Juan
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Clogged evaporator drain tube. Iced over freezer floor and evaporator drain pan. I.M. & drain tube needs to be replaced.; ordrng 1 W10619951 (drain tube) and 1 W10882923 (icemaker)
Near Kingsburg, CA 93631
Frank
Job Details: 04/21/2020
WASHER MAYTAG MVWC565FW0 "Customer stated water doesn’t fill as it should and it agitates forever then it stops then they have to start all over F20/F11/F5E1Performed diagnostics Found water inlet and control board and door latch is faulty Will order parts ; ordrng 1 W11038689 (valve) and 1 W11116594 (cntrl-elec) and 1 W11307244 (latch)"
Near Los Banos, CA 93635
Kenneth
Job Details: 04/21/2020
WASHER MAYTAG MVWC565FW01 Found unit with a long fill error code. Water vakve trickling in water. Replaced water vkave and found cintrok not reading levels properly. No holes in pressure hose. Replaced control and tested unit. Unit is now working properly.
Near Clovis, CA 93619
Timothy
Job Details: 04/21/2020
REFIRGERATOR WHIRLPOOL WRF535SWHV Inspected unit and found a gap at the upper LH portion of the FC gasket. Steamed gasket to soften and closed door. Gasket is now sealing to the cabinet. The drawer moves easily and the tracks are good. Unit operating as designed.
Near Clovis, CA 93619
Timothy
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW5000DW3 "Installed gearcase, pulley, shield and belt. Calibrated unit. Tested unit . Unit operating as designed."
Near Clovis, CA 93611
Timothy
Job Details: 04/21/2020
OVEN WHIRLPOOL WOS51EC0HB01 UI is stainless and the unit is black. Did not install UI. Tested unit. Ran a bake cycle. Unit started the cycle without having to try multiple times. Customer to monitor the unit and report if needed.
Near Merced, CA 95341
Kenneth
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW4816FW2 Unit broken agitator. Missing mounting screw. Ordrring screw and agitatir. Rescheduled customer for wednesday 4-22-20; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw)
Near Delhi, CA 95315
Lance
Job Details: 04/21/2020
WASHER MAYTAG MVWX655DW1 "Fixed- found loose connection to shifter, causing it to not pass calibration. Reconnected and checked loose connection . Re ran calibration and passed, auto test passed, unit is now fully operational and working as designed."
Near Turlock, CA 95382
Kenneth
Job Details: 04/21/2020
WASHER WHIRLPOOL WFW5620HW0 Installed UI. And testdd unit. Unit still not powering up. Krdrirng ACU board. Rescheduled custiner for saturday 4-25-20; ordrng 1 W11322903 (ACU)
Near Firebaugh, CA 93622
Irvin
Job Details: 04/21/2020
WASHER AMANA NTW4516FW3 Cx says the washer is dead and not operating. Checked error codes found one code. F5/E2-LOCK ERROR. THE issue is the water valve. Hit valve failed to open causing long fill times. Removed power replaced inlet valve. Test for fill good. Calibrated unit passed. All ops normal. ; used 1 W11210463 (VALVE) from stock
Near Fresno, CA 93720
Timothy
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Ran test 1-4,38 and 40 as directed by WPTS. Test notes-Temps: 1/51f; 2/33f ; 3/32f ; 4/32f. Test 38 150-158 watts. Called WPTS and told them on test 140 that the compressor never stopped running. Through steps 1 and 2 per the tech sheet the compressor should shut off. WPTS states ENGINEERING feels the refrigerant valve is not working correctly and stated they want that changed out. Called about having a senior tech for the repair. The service manager recommends ordering the compressor and condenser as well.This has been a long repair please give a heavy call weight so this unit can be completed. Customer called WPTP (7727002925)and was told that this would be the last repair.; ordrng 1 W10865727 (valve) and 1 W10865728 (condenser) and 1 W11025999 (compressor)"
Near Turlock, CA 95382
Lance
Job Details: 04/21/2020
RANGE WHIRLPOOL WEG730H0DS0 "Needs work- found right rear knob broken as well as center burner knob broken, preventing ignition and lighting of burner. These knobs are worn out and needs to be replaced; ordrng 1 W10818230 (knob) and 1 W11129406 (knob)"
Near Manteca, CA 95337
William
Job Details: 04/21/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Found rollers Assys Melting on heater. Ordered roller for unit. Ran self diagnostics, unit operating as designed; ordrng 1 W10728160 (tine-row) and 1 WPW10175279 (retainer) and 4 WPW10195417 (lower roller asm)s"
Near Fresno, CA 93711
Irvin
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW7040DW0 Removed power from the washer. Installed replacement valve. All test passed. All ops normal.
Near Manteca, CA 95337
William
Job Details: 04/21/2020
RANGE WHIRLPOOL WFG320M0BS3 "Found gas ball valve at wall not turned all the way open, turned gas valve on , tested oven functions, unit not igniting intermittently, adjusted burner low settings, ordered cap kit for unit.; ordrng 1 W10881749 (cap-burner)"
Near Riverside, CA 92506
Tyler
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 Customer stated the ice on the refrigerator evaporator came back in three weeks. Removed and replaced harness. Tested all works good at this time.
Near Firebaugh, CA 93622
Irvin
Job Details: 04/21/2020
RANGE WHIRLPOOL WFG770H0FZ0 "The front right burner head is intermittent, starts when it want. The convection motor is not running. The test for the fan failed. Motor is dead. The control is missing led’s; ordrng 1 311255 (light bulb) and 1 W10389553 (fan-convct) and 2 W10515455 (burnr-head)s and 1 W10828141 (cntrl-elec)"
Near Fresno, CA 93722
Irvin
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "The fridge is not cooling at all. The hi side into the evap coils restricted. The pressure on hi side above 200 psi, low side in a restrict. Replacing evap coils. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Fresno, CA 93722
Irvin
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW7300DW1 The valve did fail call customer gave estimate for install of water valve scheduling call for Tuesday 8 to 10; ordrng 1 W11220230 (valve)
Near Riverside, CA 92503
Tyler
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer called into to whirlpool to tell them they double booked and the whirlpool guy already came.
Near Fresno, CA 93710
Irvin
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW8040DW4 "F7/E8-MOTOR STATOR OVER TEMPChecked the motor and stator, in good shape. Found the issue is weak suspension. The tub is bouncing in operation ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11130356 (suspension)"
Near Moreno Valley, CA 92557
Rod
Job Details: 04/21/2020
RANGE WHIRLPOOL WFG975H0HZ0 Burner not lightingConfirmed Found orifice loose and tightened. As designed op returned and no leaks
Near Riverside, CA 92506
Tyler
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID Customer stated that the ice maker is leaking. Ordering ice maker in stock.; ordrng 1 W11115534 (icemaker)
Near Bakersfield, CA 93311
Erick
Job Details: 04/21/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cycled unit and found unit with bad connection at heater causing unit to possibly overheat and or make false contact.Repaired connector and secured element. Retested unit and unit passed all tests with no failures at the time fo service. Job complete
Near Riverside, CA 92504
Tyler
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer stated that the diffuser is still making noise. Noise sounds normal to me but his recording sounds louder. Ordering diffuser in stock.; ordrng 1 WPW10479155 (control)
Near Lake Isabella, CA 93240
Jim
Job Details: 04/21/2020
FREEZER WHIRLPOOL ART318FFDW06 Installed heat probe to prevent ice from building up in the defrost tray
Near Riverside, CA 92505
Tyler
Job Details: 04/21/2020
DISHWASHER WHIRLPOOL WDF130PAHW1 Customer stated that the unit is not washing. Found sump has voltage but not pumping. Ordering sump in stock.; ordrng 1 W10888591 (pump and motor)
Near Bakersfield, CA 93309
Jim
Job Details: 04/21/2020
WASHER WHIRLPOOL WFW94HEAW0 "This was a customer instruct issue,about the fan staying on after the washer is complete."
Near Riverside, CA 92505
Tyler
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated that the unit is off balance when it spins. Checked for error codes. No codes. Cycle tested unit and found suspension is worn and basket hub. Ordering suspension and hub ; ordrng 1 W10528947 (drive hub kit) and 1 W11130362 (suspension)
Near Bakersfield, CA 93312
Jim
Job Details: 04/21/2020
WASHER MAYTAG MVWB965HW0 "Replaced tub top, water valve and fill cup. Siliconed the edge around the fill cup. Caution the cold water valve hard to move and it may break if shut off"
Near Bakersfield, CA 93314
Jim
Job Details: 04/21/2020
RANGE WHIRLPOOL WFG550S0HZ1 I am not able to find a gas leak. At the gas meter with the the shut off valves on and nothing running the indicators never moved. I find no leak or a hint of gas around the oven. The customer states that the gas company stuck the meter into the burner top to get the meter to indicate a gas leak. We know though that the metal will absorb the gas and set a meter off.
Near Moreno Valley, CA 92557
Tyler
Job Details: 04/21/2020
OVEN WHIRLPOOL WFG320M0BB0 Customer stated that oven is not heating and door glass is loose. Removed and replaced igniter and installed door glass kit per service pointer. Tested all works good at this time
Near Lake Isabella, CA 93240
Jim
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Control board not reading that the ice bucket is present. We have continuity through the wires at the board; ordrng 1 W11089236 (cntrl-elec)
Near Pearblossom, CA 93553
Jonathan
Job Details: 04/21/2020
DRYER WHIRLPOOL WGD4815EW2 Found defective rollers and pulley. And belt replace defective parts tested unit is working properly; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Hanford, CA 93230
Enrique
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed new parts . Now all functions work as designed . No leaks .
Near Madera, CA 93638
Kenneth
Job Details: 04/21/2020
WASHER WHIRLPOOL NTW4516FW Found unit getting a long fill no fill. Found hor water was off and customer trying to use cold. Informed customer that cold uses hot water and if she wants to eliminate hot water to leave unit on tap cold. Customer approves.
Near Lancaster, CA 93536
Jonathan
Job Details: 04/21/2020
FREEZER KITCHENAID WRV986FDEM Found defective freezer rail. Fixed defective rail. Tested unit and is working properly
Near Los Angeles, CA 91324
Antonio
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Replaced module still would not work. Called tech line and went through checks. Techline suggested to replace wire harness module. Says I may have received defective one. Ordered board and harness.
Near Rosamond, CA 93560
Jonathan
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Found defective ice container. Fixed ice container. Tested unit and is working properly.
Near Riverside, CA 92507
Tyler
Job Details: 04/21/2020
WASHER MAYTAG MVWC565FW0 "Customer stated that the unit is not spinning or washing. Found error code for actuator and found gear case is leaking water. Unit isn’t working in diagnostics. Ordering gear case, actuator, cam and main control not all in stock.; 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11116594 (cntrl-elec) and 1 W11395618 (CAPACITOR )"
Near Lancaster, CA 93536
Jonathan
Job Details: 04/21/2020
WASHER MAYTAG MVWC465HW2 Found loose connection to control board. Fixed connection. Tested unit and is working properly.
Near Lancaster, CA 93536
Jonathan
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Found defective control board.; ordrng 1 WPW10624574 (cntrl-elec)
Near Lancaster, CA 93534
Jonathan
Job Details: 04/21/2020
DRYER WHIRLPOOL WED7500GC0 Found loose connection to control board. Fixed connection. Tested unit and is working properly.
Near Los Angeles, CA 91402
Antonio
Job Details: 04/21/2020
MICROWAVE HOOD JENN-AIR n/a "U it is dead. Ed cavity sensor, switches and power board. Board is no longer available."
Near Lancaster, CA 93534
Jonathan
Job Details: 04/21/2020
WASHER WHIRLPOOL WFW560CHW0 Found defective valves. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Near Quartz Hill, CA 93536
Jonathan
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found defective ice maker.; ordrng 1 W10882923 (icemaker)
Near Burbank, CA 91504
Leon
Job Details: 04/21/2020
DRYER WHIRLPOOL GGQ9800PW1 Replaced dryer repair kit.After running diagnostic check unit working properly as designed
Near Tulare, CA 93274
Frank
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer stated no water dispensing Performed diagnostics Installed door switch and motorStill nothing Called tech support Spoke to Kirk Explained situation I explained I have 120 volts at board and valve He says since I have both parts energized The the dispenser tube maybe clog removed tube found clog tube Cause everything else worksIf that doesn’t work Will order partHave customer call customer service Sr# 7727634264; ordrng 1 W11192301 (tray-drip) and 1 WPW10511930 (tube-water)
Near Palmdale, CA 93551
Jonathan
Job Details: 04/21/2020
COMPACTOR WHIRLPOOL GC900QPPB6 Found defective switch’s.; ordrng 1 WP777811 (switch-dir) and 1 WP777811 (switch-dir)
Near Los Angeles, CA 91403
Leon
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Cx states that unit is making grinding noise.After running diagnostic check find that plastic piece is attached to the condenser fan motor.Removed plastic.Unit working properly as designed
Near Palmdale, CA 93550
Jonathan
Job Details: 04/21/2020
DRYER AMANA NGD4655EW2 Found defective rollers and pulley. ; ordrng 1 4392065 (dryer repair kit)
Near Burbank, CA 91506
Leon
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW4816FW1 Cx states that unit is not working properly.After running diagnostic check find error codes F5E3F8E1F9E1F1E1; ordrng 1 W11124783 (cntrl-elec)
Near Rosemead, CA 91770
Juan
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW4915EW2 "Found and removed coins again from between washplate and tub ( had done also on 2 previous visits) had instructed customer both times to check pockets before washing items. On first visit had instructed customer to clean under unit, a lot of debris that shouldn’t be there, had damaged, drive pulley mechanism( on return visit, it had not been cleaned) performed repair regardless, and instructed customer again on coins, and to clean under.Upon inspecting under unit, found foreign debris damaged the drive pulley /belt mechanism again. Whatever it was left a pink plastic type coating on unit.Called Assurion and reported issues. .SR# 7727635335"
Near Burbank, CA 91506
Leon
Job Details: 04/21/2020
WASHER MAYTAG MVWB835DW4 Cx states that unit is not working properly After running diagnostic check find that unit is not responding on control panel and making loud noise from main control board.; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Near El Monte, CA 91733
Juan
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW8500DC0 "F5E3 Lid lock unlock error. Lid lock not working properly, it needs to be replaced. Lid assembly is damaged at left hinge. Lid and hinge will need to be replaced as well for proper function of new lid lock. Customer declines repair at this time."
Near Los Angeles, CA 91401
Leon
Job Details: 04/21/2020
OVEN WHIRLPOOL KEBC247KWH04 Cx states that unit is not working properly.After running diagnostic check find that unit has a bad control panel and control board.Unit is not responding for some buttons.Unit functioning partially.No lights ; ordrng 1 8302305 (electronic control) and 1 WP8302743 (swtch-memb)
Near Bakersfield, CA 93308
Patrick
Job Details: 04/21/2020
OVEN KITCHENAID KEMS378SSS04 Found the unit having error for communication issues. Needs new control f6e0 errror. ; ordrng 1 WPW10350780 (cntrl-elec)
Near Bakersfield, CA 93306
Patrick
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL GC5SHAXVB02 Not dispensing ice. The shaft popped out due to icing up. The flapper allowing air into ice bucket. 204.19 approved ; ordrng 1 WP2180353 (door-chute)
Near Escalon, CA 95320
William
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Replaced ice maker fill tube, cycled IM , ran IM fill test, ice maker operating as designed"
Near Tehachapi, CA 93561
Patrick
Job Details: 04/21/2020
OVEN KITCHENAID KOST100ESS03 Wave guide cover has burn marks. Wave guide looks ok. Unable to find parts. Pics in Sd quick pics ; rqstng P&A on 1 WAVEGUIDECOVERS
Near Apple Valley, CA 92307
Darren
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW5000DW2 "Stuck in drain, cleared code, recalibrated unit, cycle tested, no codes, checks out good."
Near Oak Park, CA 91377
Hector Zuleta
Job Details: 04/21/2020
MICROWAVE WHIRLPOOL KHMS2050SSS2 Customer cancel the call at the door.
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 04/21/2020
WASHER WHIRLPOOL WFW6620HW0 "Customer is concerned of washer getting out of balance as well having excessive vibrations. Removed rear panel and checked the unit founding the rear Right shock absorber loose at the base. Adjusted shock absorbent and ran a quick diagnostic test. Tested ok.Also I contacted the Tech Line (SR#7723636943) regarding Service Pointer (W11445524 - 27’’ Front Load Washer Excessive Shaking, Vibration and Relating Noises), and he recommended that if the Vibration issue doesn’t get solved to replace the Appliance Control Unit- ACU-(W11322905)"
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer was concerned of refrigerator not producing ice, and door handle loose. I checked the unit and the Ice Maker Shut Off Arm was out of the socket in the Off position, also I found all the door handlers loose. Reconnected the Shut Off Arm into the Switch, and adjusted all the door handles. Tested ok."
Near Pomona, CA 91767
Jaime
Job Details: 04/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found middle off. Removed the rack and reinstalled the spray arm. Checked ok; ordrng 1 WPW10340542 (manifold) and 1 WPW10498900 (spray arm)