Local Reviews
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John B.
DISHWASHER JENN-AIR JDTSS244GS0 The customer dropped a piece of plastic onto the heating element. Had to Replaced main control because the Dishwasher would not start. Replaced main control the dishwasher tests good. But smells like burnt on the inside. Let management know about this dishwasher. It runs fine it just smells.
Cesar H.
RANGE AMANA AGR5330BAS3 Switch unclipped from valve caused switch to turn and and send voltage to spark module properly clipped switch in and all checked good
Cesar H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found multiple failures.1 damper door grinding when opening and closing, 2 ice maker has power but will not cycle. 3 door switch in freezer has ice build up inside of it damaging switch. and 4 freezer rails are not closing freezer door correctly causing air leaks in to freezer. Rerouted for switch, ice maker, rails and damper. ; ordrng 1 12002646 (light switch) and 1 W10884390 (icemaker) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket) and 1 WPW10594330 (control)"
Cesar H.
DRYER MAYTAG MGD5630HW1 Replaced control and ui per tech line unit tested good. Also checked exhaust temps they also checked good
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Ice maker ice lev l arm was not inserted into ice maker causing ice maker bucket to over fill and jam up ice maker. Reinserted arm and cleared ice build up all checked good
Cesar H.
REFRIGERATOR KITCHENAID KRFC604FSS01 Customer did not defrost unit as instructed on previous visit. Put the steamer to the vents and cleared ice left in vents but can’t clear frozen evap drain unit will still need to be shut down for 24 hrs
Cesar H.
REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced door all checked good
Leon M.
DRYER WHIRLPOOL WGD5000DW2 "This unit is 2 years at the store as a demo.Unit is damaged missing some parts.Disassembled and so many parts are damaged and rusted.Called Whirlpool Tech Line Support Spoke to ChrisExplained the situation S.R. # 7727355741Transfered to trade care teamSpoke to Daniel; ordrng 1 279948 (dryer repair kit) and 1 W10131364 (belt,drive) and 1 W10336852 (burner-gas) and 1 W10396029 (asm mtr) and 1 W10571724 (panel-rear) and 1 WP3404162 (clamp) and 2 WPW10041960 (sprng-door)s and 1 WPW10121316 (clamp)"
Leon M.
OVEN WHIRLPOOL WFC150M0EB3 Replaced control board.Unit working properly as designed
Leon M.
ALPHA MAYTAG MHW5100DW0 Replaced all parts.After running diagnostic check unit working properly as designed
Leon M.
REFRIGERATOR KITCHENAID KRSC503ESS01 Didn’t receive the parts ; saved tckt
Leon M.
DISHWASHER MAYTAG MDB7749SBM3 Replaced dispenser and control board.Unit working properly but control panel both side plastic piece for screws are broken.Ordering control panel ; ordrng 1 W10811167 (panel-cntl)
Lance V.
RANGE WHIRLPOOL WFE770H0FZ2 "Needs work- found faulty thermal fuse causing no bake or broil, we will need to re route with parts for repair.; ordrng 1 WP3196548 (fuse-thrml)"
Lance V.
MICROWAVE KITCHENAID KBHS109SSS06 "Needs work- failed turntable motor making abnormal noise during operation. Microwave is built in above oven, and needs to be uninstalled fully to access motor. Requesting 2 man helper to safely remove microwave and flip over for repair; ordrng 1 W10911403 (motor-turn)"
Lance V.
REFIRGERATOR KITCHEN AID KRFF707ESS01 "Fixed-replaced compressor, installed access valve and filter drier. Also, replaced 3 way valve and charged to manufacturing spec. Unit has began cooling, please allow 36hrs for proper cooling."
Lance V.
WASHER WHIRLPOOL WTW5000DW3 "Tech line sr#7727357087 No errors stored in memory. Calibration passed, auto test passed. Did hear thumping noise during fill operation. Instructed customer Needs plumber to install hammer wAter kit, designed to stop the hammering. Unit is working as designed."
Andy H.
REFRIGERATOR WHIRLPOOL KRFF507HPS "Not dispensing ice, removed Auger motor and found the wire harness was not installed correctly had reinstall wire harness to auger motor tested unit working properly"
Cruz B.
WASHER MAYTAG MHW6000AW0 "Fixed 4 FCC- found soap dispenser to be broken and cracked, cx claims when pulling out dispenser it had fallen onto floor and broken. I then installed new part (dispenser) put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks. Unit is working as designed, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Need more work- found water to ice maker from inlet valve to be bad, jumped ice maker it harvest, need to order valve for unit, unit is cooling as designed. ; ordrng 1 WPW10420083 (valve)"
Cruz B.
DRYER MAYTAG MEDB835DW4 "Fixed for FCC- found unit making a scraping sound during use, removed front panel and drum and found belt and rollers to be bad, I then installed new part (dryer repair kit ) from sp, reassembled drum and front panel, tested unit in a high heat cycle it heated fine, no scraping sound, runs quiet, unit is working as designed, cx ok repair. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Chase F.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Made sure 120v coming from outlet. Made sure connection at junction box is solid. Called WPL tech line, spoke with Mark. We took voltage checks to UI and board, when disconnecting UI harness from control unit would start and drain pump would kick on, this indicated a bad connection to UI. Informed tech line I have already changed out UI. Told to replace UI and control. SR#7727355408; ordrng 1 W11305308 (CNTRL) and 1 W11368911 (Ui)"
Chase F.
WASHER WHIRLPOOL NTW4516FW3 Installed new parts. Tested. All ops now testing normal. Unit now working by design and draining with no problems. Job complete.
Frank P.
REFRIGERATOR KITCHENAID KRMF706EBS01 Called techline. SR 7727245337. Techline said to replace filter head and water valve. ; ordrng 1 W11194438 (housing) and 1 WPW10341329 (water valve assy)
Frank P.
WASHER WHIRLPOOL WTW5000DW1 Customer stated during spin Loud screeching noise Performed diagnostics Found splutch defective Replaced splutch TestedNeeds new beltWornWill order part; ordrng 1 WPW10006384 (drive belt)
Frank P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer stated electronic control board tuns on and offPerforming diagnostics Found control board is defective Will order part; ordrng 1 WPW10503278 (refer elect cont brd)
Juan G.
WASHER WHIRLPOOL MHW5630HW0 "Drain pump filter was clear/clean no obstructions. Replaced drain pump, ran diagnostics. Unit is working properly at the time of service."
Juan G.
M/W OTR WHIRLPOOL WMH31017HS3 "Found door was damaged. Replaced door, checked for cosmetic or mechanical issues. Door checks fine."
Francisco S.
WASHER WHIRLPOOL WFW560CHW0 Checked unit found latch not locking. After further inspection found loose wire harness at latch. Re seated connector and tested ops unit now working as designed.
Michael M.
WASHER WHIRLPOOL WTW5000DW2 Spanish speaking Cx no EnglishHusband states unit made a humming noise and would not finish wash cycle and they unplugged unit to stop the noise. Unplugged on arrival. Plugged unit in and drain pump began to run. Manually cancelled drain pump. F0E1- oversuds F0E5- off balRemoved console and verified no obstruction in pressure hose.Ran auto service test unit filled agitated drained and spun hi speed spin cycle as designed. Cx did not have POP and claims unit is under first year mfg warrantyWill have office sort out POP discrepancy
Michael M.
DRYER WHIRLPOOL WED6620HC1 Cx states unit makes a rubbing noise while spinning. Found dent on right side panelRemoved drum and bent side panel straight. Reinstalled all parts and retested operations. Unit now spins with out making a rubbing sound. Cx had a restricted vent due to position of dryer advised to make sure proper flow when using unit. All ops are now normal job complete
Jonathan C.
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed door tested working to spec
Jonathan C.
WASHER WHIRLPOOL MVWC565FW1 7727320655 called tech they video with said they will not put any more parts tell unit is installed properly
Jonathan C.
DRYER MAYTAG MEDB835DW4 Found door switch bad needs door switch; ordrng 1 W10724631 (switch)
Jonathan C.
LAUNDRY MAYTAG MVWB765FC1 Tested unit found loose wire on control for drain pump reinstalled tested recalibrate working to spec
Irvin F.
REFRIGERATOR KITCHENAID KRFC704FBS00 Loud noise in the fresh food section. The evap motor is moving thru ice buildup causing strain and loud noise. ; ordrng 1 W11167902 (cover-evap)
Danny G.
WASHER WHIRLPOOL WTW4816FW1 Unit is shaking and making noises when spinning Found faulty suspension and faulty gearcase Need to order parts and rs call ; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 W10913953 (actuator) and 1 W11210459 (valve) and 1 W11255272 (gearcase)
Danny G.
REFRIGERATOR KITCHENAID KSSO48QMB01 Unit is not cooling Found unit with old control board Replaced and install new control kit with evap fan motor Reinstall unit and power up Compressor kicked on and started to drop temp Advised client to allow 24 hrs for unit to reach proper temp Collected payment by card
Raymond H.
WASHER WHIRLPOOL WTW7040DW0 "Upon arrival gearcase seal leaking causing rotor stator and clutch to corrode. Will need to be replaced. Need rotor stator, clutch, gearcase and washplate. ***make 2 call count.; rqstng P&A on 1 W10754158 (STATOR) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10909670 (nut-spaner)"
Danny G.
REFRIGERATOR KITCHENAID WRS325FDAT04 No lights Found faulty lightsProvided cod estimate to client Service call 115.00Labor 0Parts 290.09Tax 27.56Total 432.65 CLIENT IS GOING TO THINK ABOUT IT AND CALL US BACK Collected payment by card
Randy C.
WASHER WHIRLPOOL MVWB835DW4 F6E2 error code complaint won’t turn on. Was plugged in. Put on test and it went on gave error codes. F6E2. Tried to press for next code and Wouldn’t select. Needs new front fascia then can figure out if any more problems are present. Will bring parts out ; ordrng 1 W11115285 (panel-cntl)
Randy C.
WASHER WHIRLPOOL MHW5500FW1 Removed and replaced hose and pump. Tested now drains properly. Job. complete
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found door liner collapsed on the left door. Will need to stick on a plastic square. Rescheduled customer for Saturday 3-14-20; schdld next appmnt for 3/14 SAT !
Kenneth M.
WASHER WHIRLPOOL WTW7500GW2 Customer concerned about unit not washing. Ran test mode. Unit is working properly. Informed customer to ball clothes around agitator and not lay them around around. Customer approves
Tyler F.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer stated that the dispenser for ice is not working Found motor has voltage but not turning. Ordering motor in stock.; ordrng 1 W11202789 (Motor)
Irvin F.
RANGE WHIRLPOOL WMH31017HS2 "The lower harness was misfired. Corrected issue. Tested unit, all ops normal."
Tyler F.
WASHER WHIRLPOOL WTW7500GW2 Customer stated that the unit is making noise at the end of thr cycle. Checked unit for error codes. No codes at this time. Could not replicate. Removed and replaced gear case and clutch tested all works good at this time. Authorization for double labor for gear case.
Tyler F.
DRYER MAYTAG MGD6630HW0 Customer stated that the unit will not start motor buzzes. Found bad start widing on motor. Removed and replaced motor tested all works good at this time.
Enrique R.
WASHER WHIRLPOOL WTW5000DW1 "Customer keeps calling , stating , the washer still vibrates excessively and starts banging on cabinet . I tested it in drain/spin cycle with clothes in it ( customer was present ) . Completed cycle as designed . I documented with techline sr#7727356459 ."
Juan G.
WASHER WHIRLPOOL WTW4915EW2 "Customer reports unit has been making loud noises. Upon inspecting unit, found coins stuck between wash plate and spin basket, wash plate was loose. Removed coins and tightened washplate.A lot of debris found under unit, making contact with drive pulley shield. Shield and drive pulley mechanism have been damaged. Shield, drive pulley, actuator, and suspension rods need to be replaced.; ordrng 1 W10721967 (drive pulley) and 1 W10780044 (suspension) and 1 W10913953 (actuator) and 1 WPW10550173 (cover pulley)"
Timothy J.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed evaporator motor.defrosted unit. Unit operating as designed.
Juan G.
WASHER WHIRLPOOL WFW75HEFW0 Door hinge has also been damaged. Hinge needs to be replaced.; ordrng 1 WPW10208415 (door hinge)
Hector Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer is complaining of Ice Maker not producing ice and leaking. I checked the unit and I found broken Ice Maker Fill Tube. Ordered Fill Tube (W11415785) and rescheduled. Allow (2) counts for this repair.; ordrng 1 W11415785 (WATER TUBE)
Juan G.
FREEZER WHIRLPOOL WRF757SDHZ00 "Replaced led lights, checked ops. all lights are working properly."
Isidore A.
WASHER WHIRLPOOL WFW6620HC0 "Found F5E3 error F4E1 heat relay F0E5 out of balance Error. Cleared codes test washer operation ok at this time. Note washer dryer stacked could only test cycle operation not components tests washer ran without repeating error codes .found over suds and out of balance could cause washer errors to stop and not finish spin cycle. If customer calls back send 2 nd man and control W11322905, allow 2 hours."
Lance V.
REFRIGERATOR WHIRLPOOL MFI2067AES "Failed icemaker, put into direct cycle and is not cycling. As well as damper test failed. Also, inner harness ice cover missing and need to order these parts for repair. ; ordrng 1 67006350 (cover- ice) and 1 W10583817 (icemaker) and 1 WPW10127427 (control)"
Cruz B.
DISHWASHER KITCHENAID KDFE104HWH0 "Fixed- installed new part (pump motor), put unit in a diagnostic test mode it completed filled, wash, drain, heated, cleared code, no leaks, unit is now working as designed, cx ok repair."
Kenneth M.
WASHER MAYTAG MVWX655DW1 Unit making clicking noise while it spins. Ordering cam and actuator and transmission. Ordering new parts. Rescheduled customer for saturday 3-14-20; ordrng 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11035751 (Gearcase)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Found unit with a faulty switch. Open right door and switch would not register the door open. Replaced switch with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time
George Y.
MICROWAVE JENN-AIR JMW3430WS02 Found oven with shorted key need to replace panel control ok to order part.; ordrng 1 W10323052 (panl-cntrl)
Irvin F.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "No water from the unit. The valve is closed and will not open. Replaced valve. Water is flowing, all ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed replacement valves. Tested water for dispensing. Water is dispensing all ops normal.
Patrick C.
ICEMAKER KITCHENAID KUIX505ESS1 Filter was jammed in the unit and not coming out customer didn’t want to break it. I had to forcefully turn it. One of the tabs was catching on the filter. Filter can now be removed by customer. Customer to buy new filter
Patrick C.
WASHER MAYTAG A212 Removed and replaced the hose tested and it failed once worked twice. Customer okayed repair
Francisco S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Checked unit found frost build up in fc. Found gap along the top of the fc door. Removed door and used steam gun to get rid of frost. Heat treated gasket unit now working properly.
Rod H.
WASHER MAYTAG MVWB765FW3 "Lid hinge screws loosened and lid binding resulted, buckling the lid causing breakage not an abuse issue.Ordering lid and 4 screws.; ordrng 1 W11259006 (lid) and 4 WP693995 (screw)sReturned to replace defective lid with no issues as designed operation had returned"
Rod H.
REFRIGERATOR MAYTAG MFI2569YEW0 Leaks water from side onto floorConfirmed Found drain duck I’ll stuck closed....................replaced drain tube struck stockCleared all ice from product and drain below evaporator.Still does no Email; used 1 W10619951 (TUBE DRAIN) from stock
Rod H.
DRYER AMANA NED4655EW1 Won’t dry clothes has 1 year additional warranty through Rent-a-Center Confirmed Door not closing properlyDoor letting air out at bottom left at catch side........corrected and as designed op resumed with proper airflow.
Rod H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Frosting up in ffd evaporator again. 6 months since last repair for same issue.Cx said three times in past this issue has been repaired. Does not want repaired.would like a replacement product.Ffd defrost components inside evap cover have been replaced and all electronics had been replaced well numerous times before. Issue is chronic.Found big ball of ice on left side bottom of fresh food evaporator. Aoppears to be a restricted sealed system. Freezer compartment at 0.9 degrees and still dropping. Fresh food compartment at 67degrees. Deli monitor has now failed. Contacted wfcc techline spoke withTJ ref #7727357620. Deemed unrepairable by wfcc techline.Contacted Vonnie to reach out to AIG FOR PROCESSING.
Rod H.
MICROWAVE WHIRLPOOL WOCA7EC0HZ03 *****Vonnie: authorization pending needed to uninstall oven to access controls.Confirmed dead machine power to control but none out to interface nor other components.Ordering control manager and user interface control.Consumer just purchased a KB HOME and machine failed. Needs major parts to replaced. Special order parts.; rqstng P&A on 1 W11188752 (fuse) and 1 W11261165 (cntrl-elec) and 1 W11428588 (CONTROL INTERFACE) and 1 WPW10017410 (fuse)
Rod H.
DRYER MAYTAG MGDC215EW2 Noisey .....thumping and rattlingConfirmed....... replaced support roller belt kit from truck stockFound worn support rollers and belt as designed operation returned; used 1 4392065 (DRYER REPAIR KIT) from stock
Kevin M.
WASHER MAYTAG MVWB765FW4 Customer concerned with water levels. I tested water levels. All tests normal. Instructed customer on use and care.
Isidore A.
DRYER AMANA NED4655EW1 "Found timer moves easily has power 240 no power out , removed and installed new timer breaker cut off terminal block burnt 279320 shorted. Part ordered; ordrng 1 279320 (terminal block)"
Kenneth M.
DRYER MAYTAG MEDX655DW1 Unit not working properly. Not not fully sealing. Replaced catch and tested. No heat. Found bad thermal cutoff. Reset thermal cutoff and cleared ducting on dryer. Instructed customer that thendryer vent needs to be clean or problem will happen again. Customer approves.
Kenneth M.
WASHER MAYTAG MVWC565FW0 Installed belt and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWC565FW2 Found unit not agitating or spinning. Found lid not locking. Replaced lid lock and tested. Unit locked. But didnt spin still. Found wire harness plugged into motor. Wires broken and arked on motor. Ordering control motor and harness. Did not reschedule due to part availability ; ordrng 1 W11399433 (Control) and 1 W11255099 (Harness) and 1 W10885487 (Motor)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Unit no tr dispensing water. Water was shut off turned on water and still not dispensing. Replaced water valve and tested unit. Unit is now working properly. Customer approves function.
Kenneth M.
WASHER WHIRLPOOL MVWC465HW2 Found wetness during fill. Replaced drain pump and valve. Hose had no holes. Tested unit. Unit is now working properly. Customer approve function at this time
Cruz B.
WASHER WHIRLPOOL WTW8000DW0 "Needs more work- found gear case leaking oil onto floor, found wash plate to be stripped at shaft, found weak suspension rods basket is hitting side when agitating, checked unit for codes found none, ordering parts for unit. ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)"
Cruz B.
DRYER MAYTAG MEDX655DW1 "Fixed 4 FCC- cx claims unit is not drying clothes properly long dry times, cx has a restriction in there housing venting that is causing long dry times, found door seal to be shredding from normal wear, installed new part (door seal, adhesive) door seal ok, unit is heating as designed as well. Cx ok repair."
Raymond H.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Make 3 call count. Unit has continuous frost problem. 3 way valve and sealed system good. Need air channels, evap covers, drain pan, control evap motor and support.; rqstng P&A on 1 W10836964 (pan-drip) and 1 W10860238 (air-tower) and 1 W11211387 (cover-evap) and 1 WPW10469927 (housing)"
John B.
DISHWASHER JENN-AIR JDTSS244GS0 "The left Upper rack track system, came apart. Replace both left and right upper slide for the racks. The dishwasher tested good with no fault codes."
Raymond H.
WASHER MAYTAG MVWB855DC3 "Upon arrival cx states she has heard a noise 3 times but can not pinpoint the intermittent noise. Tested unit empty and loaded no noise heard, unit passed alll tests. Cx also states unit will still fill after water is shut off, this is normal. Instructed cx on proper use and care, cannot duplicate noise. Informed cx to record noise if possible. Unit functions as designed at this time."
Raymond H.
WASHER WHIRLPOOL MVWB765FW3 "Upon arrival cx states unit has F3E1 fault, tested and found no clear restriction on pressure hose. Used drill bit and opened pressure port per SP. tested unit, unit is working as designed. Informed cx this is cheapest route. If unit persists control would be the failure. Cx did not want further repair at this time. Collected 115 SC."
John B.
REFRIGERATOR KITCHENAID KBBR206ESS01 "Replaced four lights inside the refrigerator section. The top left one was burnt out in the bottom right one was burnt. After replacing the lightbulbs the refrigerator tested good. Note, the customer is not happy with the different color of the lights the new lightbulbs are dim compared to the old lightbulbs."
Michael M.
WASHER WHIRLPOOL WFW560CHW0 "Cx states unit would not drain.Found two large blankets inside washerC9E1- long drainRan drain pump and drained out all water as designed.Ran auto test 12 and unit filled, tumbled, drained and hi speed spin passed all cycles as designed. Cx is using non approved soap causing long drain issue. Took quick pic of soap. Advised cx on proper soap use and loading to separate bulky items from normal laundry. All ops are as designed at this time. No functional failures job complete"
Michael M.
WASHER MAYTAG MHW6630HW0 Cx states on first wash cycle the bellow outer spring came off and door would now not shut.Reinstalled bellow onto front panel. Installed bellow spring clamp. Door now closes as designed. Job complete
Irvin F.
DRYER WHIRLPOOL WED49STBW1 "The dryer motor failed. Timer door switch start button, all check good. ; ordrng 1 279827 (motor!dryer)"
Michael M.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Cx states unit is not cold enough milk is spoiling quickly.Found temp adjustment set to normal. Checked freezer temps with thermal probe and is at 14°No ice build up inside unit.Compressor is not running and condenser fan is not running. Rebooted and cycled thermostat but still cannot get any fans to engage. Replaced main thermostat W10866230. Rebooted unit and all fans and compressor now are running and blowing cool air. Advised cx to wait 24 hours for operating temps. Job complete
Kevin M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Unit not making ice. When I put unit into diagnostic to test ice maker, the front interface started to reset itself and then main control just running 3 way valve over and over. Software issue suspected. Ordering user interface. I will use main control on return. ; ordrng 1 W10848301 (cntrl-elec)"
Kevin M.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Unit not cooling enough in RC and freezer door not closing properly. I found mullion strip not making contact with cabinet allowing outside air into RC causing warm temps. I adjusted left side RC door to correct issue. Freezer door not closing due to upper adaptors being broken causing upper drawer not to go back all the way. Unit needs left and right side adapters for upper drawer in FC. Ordering parts. ; ordrng 1 W11131390 (bracket) and 1 W11161915 (bracket)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit not cooling in both compartments. I found FC temp at 44 degrees and partial frost pattern. Low side sealed system leak. Unit needs compressor and evaporator. Ordering parts. Allow 3 hours on return. Needs sealed system autho. ; rqstng P&A on 1 W11209866 (compressor) and 1 WPW10313899 (evaporator)
Jonathan B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced defective dispenser. Tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWC565FW0 Found broken agitator. Found broken agitator. Tested unit and is working properly
Jonathan B.
REFIRGERATOR WHIRLPOOL WRS315SNHM Found defective thermistor. Replaced defective thermistor. Tested unit and is working properly.
Jonathan B.
WASHER WHIRLPOOL WFW560CHW0 Replaced defective latch. Found defective control ; ordrng 1 W11322879 (cntrl-elec)
Tom R.
ICE MAKER KITCHEN AID KUIX535HPS00 "Entered diagnostics, all sensors good, Water Valve good, Recirculation Pump good, Drain Pump good, Cooling and Heating good. Had a power shut down during diagnostics. Ran unit in normal operation for observation, another power shut down with self restart. Order Control Board and Recirculation Pump, tech noticed different levels of water per fill./Control Board - (W11034363)Recirculation Pump - (W11325175); ordrng 1 W11034363 (cntrl-elec) and 1 W11325175 (PUMP)"
Tom R.
WASHER MAYTAG MHW7100DC0 "Entered diagnostics, found error code F3E1. Ran diagnostic tests, all components functional, no errors detected. Customer states that unit will complete cycles intermittently, tech suspects Pressure Switch. Order Pressure Switch and Control Board./Control Board - (W11029154)Pressure Switch - (WPW10448876); ordrng 1 W11029154 (cntrl-elec) and 1 WPW10448876 (switch-wl)"
Isidore A.
WASHER WHIRLPOOL CAE2745FQ1 Commercial laundry Needs keys to test . Not able to verify without keys.
Cesar H.
WASHER WHIRLPOOL WTW5000DW2 Replaced gear case and pulley calibrated and tested all checked good
Patrick C.
WASHER WHIRLPOOL WFW8540FW1 Removed and replaced ran auto test. All ops checked good at time of service
Patrick C.
WASHER MAYTAG MVWC565FW Unit not going into spin cycle. Checked errors and there was a lid lock error. Needs new lid lock. Removed and replaced tested unit. All ops checked good
Joe M.
RANGE JENN-AIR JDRP548HL00 Units control panel was damaged from whirlpool shipping. Replaced control unit is functioning as designed. Job com0lete.
Joe M.
WASHER MAYTAG MHW6630HW0 Replaced ui control unit is now functioning as designed. Job complete.
Andy H.
FREEZER AMANA AZF33X16DW00 "No cooling, replaced compressor and tested unit working properly"
Timothy J.
RANGE - GAS MAYTAG MGS8800FZ0 Called WPTS( 7727357330) found 10vdc at the bake valve on the regulator but it is not opening. Per WPTS the DSI is getting voltage from the main board or it would not attempt to ignite. The igniter sparks but there is no ‘click’ when the valve is supposed to open. The gas line is too short so I can not have it connected when checking voltage to various components. The unit seems to perform differently when the gas line is connected. I suspect this is because it is providing a ground to the unit when it is connected.The power cord has no ground prong. The cooktop burners ignite. I have tried the bake with the gas shut off on the regulator in both positions. I have checked install manual for the correct position of the shut-off. WPTS wants me to put another regulator on the unit. ; 1 W10861656 (regulator) and 1 W10889764 (cord-power)
Erick S.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Call tech line in formed of findings. Made adjustments on control and top freezer. Unit passed all test at the time of service. Job complete
Timothy J.
DISHWASHER JENN-AIR JDTSS244GP0 Installed LH and RH tracks. Called WPTS(7727359469) and asked about the lower rack was covered . WPTS states this is covered for 60months. Advised to call WPTP. ; rqstng P&A on 1 WPW10056351 (tine-row)
Kevin M.
WASHER WHIRLPOOL WTW4850HW1 Customer said unit is making a loud noise during operation. I tested unit and found belt slipping on gearcase pulley. Unit needs new belt and cam kit. Removed and replaced cam and belt. Tested unit. All tests good.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Unit has minimal frost pattern. The compressor and fans are running, the compressor is pulling 1.49 amps called WPTS(7727360064) told to separate the sealed system and Back flush the unit with nitrogen. Told to Install a new compressor. Told to advise the customer these units were not intended for garage use and the extreme temperatures could effect cooling, shorten the life of the unit and cause them to use more power. ; 1 W11209866 (compressor) and 1 WPW10143759 (dryer)"
Francisco S.
REFRIGERATOR KITCHENAID KSRB25QGSS01 Checked unit found broken support not allowing micro switch to engage when paddle is pressed. Ordering part please RS for Friday if possible.; ordrng 1 WP2180226 (bracket)
Francisco S.
REFRIGERATOR WHIRLPOOL ED5SHAXMT00 Re ordering parts and RS for Friday if possible please.; ordrng 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)
Darren A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced filter cover, holding in place normally."
Darren A.
DRYER WHIRLPOOL WGD6620HC0 "Replaced inlet thermistor, cycle tested, checks out good."
Randy C.
DRYER MAYTAG MGDB765FW0 Removed and replaced relay and control. Now working as designed job complete.
Randy C.
WASHER WHIRLPOOL WFW9400SW01 Found complaint mold at the gasket. Needs replacement, after installation, No leaks.
Randy C.
DISHWASHER KITCHENAID KUDI01ILBL0 Found completely dead front panel. Concern won’t turn on needs control. NLA. Needs new dishwasher. Cx okayed.
Randy C.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Found unit not lighting up. Removed and replaced module. Now lights up as designed job complete cx approves
Randy C.
REFRIGERATOR WHIRLPOOL JFC2089HPF Unit concern clicks and on top of the board temps are over temp. 76 and 67 in freezer. Not cooling on both sides. Found noisey compressor. Found clicking coming directly from compressor like it’s running but it dies. Start relay ok. Needs new compressor. ; ordrng 1 W10160407 (compressor)
Randy C.
WASHER MAYTAG MVWB835DW4 "F3E2 inlet water temperature fault. F0E4 spin limited by water temperature f8E1 long fill. Concern sometimes makes loud clunking noise, sounds off balance ran diagnostic got 3 error codes 2 water inlet issue and one for long fill. Cx was running a load on arrival stopped. Tested found passed no more issues replaced hose corrected siphoning issue. All ops normal. Cx instruct on use and care"
Kevin M.
WASHER WHIRLPOOL WFW6620HW Customer stated the unit is leaking and stopping mid cycle and not completing. I put unit into diagnostic and found error code for valve failure. I ran unit through diagnostic cycle and no leaks were found. I then ran wash cycle not through diagnostic cycle and had no leaks. Ordering fill valves for valve failure codes. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Rod H.
WASHER MAYTAG MVWB765FW0 After repair by whirlpool tech24 machine would not wash /spin properly.Confirmed Bolts for motor and clutch assembly were loose and found loose pressure hose at control pressure sensor........corrected difficiencies and as designed op resumed after recalibration
Tom R.
DRYER MAYTAG MED6630HW0 "Installed Thermistor and Control Board, ran unit, twice, check okay, no error codes. No damage to unit or home from tech, job complete."
Tom R.
REFRIGERATOR AMANA AFD2535FES "Items in RC freezing, customer has placed Temp setting at its lowest, no cooling issues in FC. Entered diagnostics, Thermistors pass, Damper Door functional, Evap Fan functional, airflow good, Compressor and Condenser Fan good, good frost pattern on Evap Coil, replace Control Board.; ordrng 1 WPW10503278 (refer elect cont brd)"
Tom R.
WASHER WHIRLPOOL WFW8740DW1 "Installed Pressure Switch and Drain Pump, ran diagnostics, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Aaron B.
WASHER WHIRLPOOL WTW4950XW2 Check the unit the start button doesn’t work on the control board needs a new control board , mr declined.
Aaron B.
WASHER MAYTAG MVWB765FW0 "Found the unit agitator was grinding , checked to see if it was secured , found the bolt loose , replaced with a new one lock tight yeah agitator is now in place no slippage working correctly advise customer everything is fine now unit is working as designed no more grinding noises; used 1 W10752187 (AGITATOR BOLT ) from stock"
Aaron B.
DISHWASHER JENN-AIR JDB9800CWX2 Replace the touch control assembly unit is working as designed at this time cleared all codes and reset the control through a factory self test operating normal at this time
Cruz B.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Fixed- installed new parts (motor evap, cntrl elec) found fans, gaskets, cooling, temps, ice & water dispenser, lights, doors, all working as designed, cx ok repair."
Andy H.
REFRIGERATOR KITCHENAID KBSN608ESS01 "Lights not turning on, replaced light and added grease to hinge tested unit working properly"
Kevin M.
WASHER WHIRLPOOL WFW560CHW0 Customer stated that another company is already servicing unit and has parts on order Customer declined service.
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 Customer stated the unit not draining and leaving water in door boot. I found door boot drain holes were not lined up with drain holes on outer tub. I removed door boot and aligned and reinstalled properly. Tested. All tests good.
James M.
WASHER MAYTAG MVWB766FW0 Installed new agitator. New agitator has better drainage and customer agrees. Unit now working as intended.
James M.
COOKTOP KITCHENAID KCGD506GSS00 #7727357799 sterling per techline Unitas gas leak from regulator. Connectors not removable from regulator at this time. needs gas tube connector. Ordering new. Part is psp. Will return when parts arrive. ; ordrng 1 W10361756 (tubing-gas)
James M.
M/W OTR WHIRLPOOL WMH32519HZ5 Unit had noise from fan with cracked casing. Installed new blower fan and tested unit. Unit now working as intended and customer approves.
James M.
WASHER MAYTAG MVWB766FW U it had clogged drain pump not draining and making loud noises. Replaced drain pump found metal blockage in drain pump. New drain working as intended. Unit complete.
James M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Defrosted unit and replaced evap fan and blade. Unit working as intended. Job complete.
William L.
WASHER AMANA NTW4516FW2 "Replaced gearcase & splutch, recalibrated unit, ran self diagnostics, unit operating as designed"
William L.
WASHER MAYTAG MVWB765FW3 "Replaced water valve on unit, instructed cx water valve on wall also needs to be replaced. For unit to work properly"
William L.
WASHER WHIRLPOOL WFW72HEDW0 "Replaced drain pump, ran self diagnostics,. Checked for codes , no codes found, unit operating as designed."
William L.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Replaced auger plate , ice container & auger shaft, tested ice bucket removal, operating as designed"
William L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replace led module, tested light functions, unit operating as designed"
William L.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Found water dripping top of FF area, removed ice maker, defrosted ice maker air ducts, installed adaptor box, tested all ice maker functions, unit operating as designed"
Chase F.
WASHER MAYTAG MVWB835DW3 Loosing power to UI. When switching through cycles gets very glitchy and moves back and fourth. Needing console and board. Ordering parts for repair and putting in for autho. Scheduling for this Saturday per cx request.; ordrng 1 W11112656 (CONSOLE) and 1 W11170706 (CNTRL)
Chase F.
WASHER WHIRLPOOL MHW6630HW0 "Cx concerned unit getting off balanced. Tested. This unit is working by design with no error codes and not getting off balance, running through complete cycles with no problems. Instructed cx on how much to be loading and to not over load. Documented with WPL. Per WPL unit is working by designt. Job complete. SR#7727356861"
Kevin M.
WASHER WHIRLPOOL WTW4816FW1 "Unit making loud noise during agitation cycle. I found that the gearcase shaft has dropped down causing damage to belt and cam. Also found gearacse has leaked oil into actuator causing sensor issues. Ordering gearcase and actuator. Removed and replaced gearcase, actuator, belt and cam. Tested unit. All tests good."
Hector Z.
REFRIGERATOR KITCHENAID KSSC42QTS02 Replaced Smart valve (W10876668) and still not dispensing water. I contacted the Tech Line (SR#7727311887) and he recomposes replace the Electronic Control (WP2318054); ordrng 1 WP2318054 (cntrl-elec) and 1 WPW10121140 (housing)
Dane K.
OVEN KITCHENAID KODC304ESS00 David 7727353926Brandy... upon arrival the unit was dead and the doors were locked. Picked lock on doors and tested thermal fuse. Found thermal fuse open. Bypass done with use to test lowered and thermostats and got temperature sensor code on both upper and lower ovens. Temperature sensors and correct reading. Found oven control board faulty as well as blower and thermal fuse. Customer found cracking and peeling and chipping in the cavity liner. Her entitlement search cavity liner is covered for 120 months. Call tech line and trade partners; rqstng P&A on 1 WPW10721210 (cntrl-elec)
Hector Z.
DRYER WHIRLPOOL WGD8000BW0 Customer was concerned of dryer not heating enough. I checked the unit and I found nothing wrong with the dryer.
Jim S.
STOVE AMANA AGR3311WDW2 Replaced left front burner valve. No leaks detected
George Y.
DISHWASHER WHIRLPOOL WDF520PADW Customer has a ge dishwasher called office to confirm info instructing customer to get a hold of Lowe’s thanks.
Jim S.
MICOWAVE KITCHEN AID KMBS104ESS03 "Upon arrival, inspected unit. Calibrated system, all ops are good. Unit is working as designed"
John B.
REFRIGERATOR JENN-AIR JB36NXFXRW03 "The freezer door was not closing all the way, food was packed to high and prevented the door from closing. Reorganized and removed a few items from the freezer, also defrosted the door and inside the freezer. Tested good at this time."
Dane K.
DRYER WHIRLPOOL WED4850HW0 Removed and replaced all list of parts and tested unit.
Dane K.
WASHER MAYTAG MVWB955FC1 I did not run called because customer declining.
Dane K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Upon arrival to unit was not making ice. Not making ice because the water valve would not open. Removed and replaced water valve and tested. Unit functions home now
Patrick C.
REFIRGERATOR KITCHEN AID KRFF507ESS01 "The freezer is only getting to 30 degree. The compressor is making a loud buzz and it hot to the touch. Needs another compressor ; 1 W10832994 (compressor)"
Patrick C.
DRYER MAYTAG MGD8630HC1 Unit has a venting issues. Instructed customer to call chimney sweep or plumber to clean out the vent. All ops checked good
Patrick C.
DRYER ELECTRIC WHIRLPOOL MHW8100DW0 Removed and replaced control and panel tested unit. All ops checked good
Raymond H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced door, controls, harness, and evap fan motor. Thermistor and clip did not come with harness. Can not locate thermistor clip, per Rich we can zip tie thermistor. Will need thermistor.; ordrng 1 WPW10384183 (thermistor)"
Hector Z.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Replaced Freezer Door (LW11202404), adjusted door seal, and sealed gaps in the cabinet. Tested ok."
Raymond H.
DRYER MAYTAG MGD5630HW0 Air flow kit tested normal showing no vent restrictions. Will order thermistors and use control on return visit.; ordrng 1 WP3391912 (thermostat) and 1 WP8577274 (thermistor)
Lance V.
DRYER MAYTAG MEDX655DW1 "Tech line sr#7727358276Needs electrician, electrical issue, breaker getting really hot Dryer testes L1-25.2 amps black okL2-Red 21.5 amps okTech line says do no replace any parts."
Lance V.
WASHER WHIRLPOOL WFW87HEDW1 "F5e2 error door lock error, as well s clothes wet at end of cycle. TSP W10913408, requires to replace control board and need to order additional door latch.; ordrng 1 W11096963 (cntrl-elec) and 1 WPW10443885 (door lock)"
Lance V.
RESIDENTIAL REFR WHIRLPOOL WRX988SIBM03 "Needs work- unit not working properly, lights off on arrival. Reseated all connections at main control board, and powered on unit. Unit has began cooling, compressor and condenser now running, and unit is functional please allow 36hrs for proper cooling."
Raymond H.
WASHER WHIRLPOOL WTW5000DW2 "Upon arrival unit has sporadic operation. Unit will not lock, agitate, or spin in auto sensing mode but will in other cycle selections, will use control and latch on return visit, ordering drive pulley and motor.; ordrng 1 W10721967 (drive pulley) and 1 W11283592 (motor-drve)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Installed new ice maker . All functions tested normal at time of service .
Francisco S.
REFRIGERATOR KITCHENAID KRSC503ESS00 Checked unit found red and blk wire broken on door harness. Informed cx I’d have to order door and it would take 6-8 weeks.; 1 LW10728959 (dor-fip)
Enrique R.
WASHER MAYTAG MVWB765FW3 "Inspected Maytag washer . Customer concerns , not advancing wash cycles . In diagnostics found f7e9 -locked rotor . Unlocked rotor in test #52 . Retested it . All functions tested normal . No leaks ."
Erick S.
REFRIGERATOR JENN-AIR JFX2897DRP00 "Cycled unit and found compressor pulling well over 2.1 A causing unit not to call properly icemaker has a E1 area code indicating temperature is not rising. Access and tested fans and found both fans running in both evaporators. Unit will need new step or valve, dryer, fresh food evaporator, and compressor replaced; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10443217 (valve)"
Jim S.
WASHER MAYTAG MVWB766FW0 Broken lid and temperature button doesn’t work; ordrng 1 W10919546 (console) and 1 W11259006 (lid)
Jim S.
REFIRGERATOR KITCHEN AID KRFF707ESS01 Unplugged unit and plugged back in. Unit working now. Recommend replacing electronics to eliminate any internal issues. 29687; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11089931 (panel-ui)
William L.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Lokring system, low charge, low heat coming from discharge tube of compresser. Removed evap cover, found liner foam melted from heater staying on do to ice buildup around thermister. Need to call in to WP TL, cx ph # 661 609-5343, rescheduled job for Friday at 8 AM, please send Sudocall to me tomorrow; schdld next appmnt for 3/13 FRI 8 pm"
Joe M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit has a problem running due to the circulation pump and sump not doing there job. Ordering parts.; ordrng 1 W10712395 (adjuster) and 1 W10723295 (sensor) and 1 W11087376 (pump&motor)
Joe M.
DRYER WHIRLPOOL WGD4950HW0 Unit is not drying due to a bad pair of coils. Ordering parts.; ordrng 1 WPW10328463 (coil-valve)
Joe M.
ICEMAKER KITCHENAID KUIX505ESS1 Replaced thermister job complete.
Jonathan C.
WASHER MAYTAG MVWB835DW4 Found slider bad and rotor stripped; ordrng 1 W10734521 (slider) and 1 W10915701 (rotor)
Jonathan C.
WASHER MAYTAG MVWC465HW2 Installed drive motor tested working to spec
John B.
WASHER WHIRLPOOL LTG5243DQC The suspension is wore out inside the washer. It tilts to the right side in the washer shakes quite a bit. The customer admits to overloading it due to the small side. This is what has worn it out. The washer still works for now if a customer will go shopping for a new one.
Tyler F.
WASHER MAYTAG MVWB980BG0 Customer stated that now the unit is dripping water into tub. Found valve is leaking and nozzle is leaking also. Ordering parts not in stock.; ordrng 1 W10853723 (Valve) and 1 WPW10552206 (Nozzle)
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Inspected whirlpool refrigerator . Customer concerns , RC freezing food . Temperatures on user interface are in low temperature setting , but compressor won’t stop running . Installed freezer evaporator thermistor . Instructed the customer to allow 24 hrs . If unit continues freezing will need central electric and diffuser ."
Tyler F.
RANGE WHIRLPOOL WFG320M0BB2 Customer stated that light will not come on. Orsering socket bulb and control not in stock.; ordrng 1 W10856866 (Socket) and 1 W11121752 (Elec cntrl) and 1 W10888179 (Bulb)
Tyler F.
REFIRGERATOR KITCHEN AID KSSO42QTB04 Customer stated that the ice bin is stuck and wont turn. Removed and replaced button motor and shaft tested all works good at this time.
Cesar H.
DISHWASHER MAYTAG MDB8959SFZ0 Replaced panel aL checked good
Andy H.
FREEZER WHIRLPOOL KSC23C8EYY03 Needs compressor and evaporator coil; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)
Frank P.
WASHER MAYTAG MVWC565FW1 Customer stated not workin cycles keeps switching then turns offInstalled new control board Run diagnostics Tested passedJob completed Burning smell coming from another house fire place
Tyler F.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Customer stated that handles were all installed upside down. Fixed handles and showed customer how to level. She wanted it on the wheels because her husband has to replace the outlet behind the unit. All works good at this time.
Leon M.
RANGE AMANA AGR5330BAS3 Cx stated that unit is not working properly.After running diagnostic check find that one of the burners is not lighting up.Oven is heating yanim Ordering module spark ; ordrng 1 W10633327 (regulator) and 1 W11176454 (igntr-oven) and 1 WP6610341 (module-spk) and 1 WP98014893 (valve-gas)
Frank P.
WASHER WHIRLPOOL WTW5000DW2 Customer stated leaving clothes wetPerforming diagnostics Found customer using wrong type of soapInstructed to use heRan diagnostics Tested Passed Job completed
Leon M.
DRYER AMANA NGD4600YQ0 Cx stated that unit is not working properly.After running diagnostic check find that airflow is clogged and unit has a bad coil valve .
Leon M.
GARBAGE DISPOSAL WHIRLPOOL WG1202PH1 Cx stated that unit is not working properly.After running diagnostic check find that coins inside of dispenser.Removed coins from grinding valve.After running diagnostic check unit working properly as designed
Leon M.
COOKTOP WHIRLPOOL WCG55US6HS00 Cx stated that unit is not working properly.After running diagnostic check find that burners knob is melted and damaged ; ordrng 5 W11084623 (knob)s
Leon M.
WASHER WHIRLPOOL MVWP575GW0 Cx stated that unit is not working properly.After running diagnostic check find that cold water hose was off and connected opposite on hot side.Reinstalled hot and cold water valve hose.After running diagnostic check unit working properly as designed.
Joe M.
WASHER WHIRLPOOL WFW560CHW0 Unit is letting water out of the ventilation tube. Unit needs a deflecter . Service pointer W11419643. Ordering part.; ordrng 1 W11409996 (VENTILATION DEFLECTER )
Joe M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced adjuster and sump assembly and unit is now functioning as designed. Job complete.
Joe M.
DRYER WHIRLPOOL WGD4850HW0 Unit needs a gas burner because it is not supplying gas to the unit. Ordering part.; ordrng 1 W10823508 (burner-gas) and 1 WP338906 (sensor) and 1 WPW10436302 (timer)
Joe M.
REFRIGERATOR KITCHEN AID KRFC704FSS00 New control does not fit old door I failed to see the part on the parts list that says order new control with door.; ordrng 1 W11099340 (cntrl-elec)
Joe M.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Unit is leaking Freon from the evaporator. Sealed system tech is needed. Evaporator is hissing i cant track down exactly where it’s leaking because my uv light isn’t working but there is a green grease on the back wall from the Freon. (Refer to quick pics); ordrng 1 WP2188822 (evaporator)
Joe M.
WASHER WHIRLPOOL WFW6620HC0 Unit needs a control and a bellow. Bellow has hole in it and control has occasional problem with running. Ordering parts.; ordrng 1 W11314648 (bellow) and 1 W11324037 (cntrl-elec)
Hector Z.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer is concerned of dishwasher flooding the kitchen. I checked the unit and I found a leaking Fill Valve. Ordered: Fill Valve (W11175771), Fill Hose (10878507), and Miscellaneous parts (WPW10292152). ; ordrng 1 W10878507 (inlet tubing) and 1 W11175771 (valve-inlt) and 1 WPW10292152 (parts-misc)"
Hector Z.
COOK TOP WHIRLPOOL WFE320M0ES2 "Replaced Terminal Block (WPW10245259), and repair the L2 Harness. Tested ok."