Service History 144

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Strathmore, California 93267

Ron

Job Details: 12/08/2025

Unit in warranty Cx stated unit wont stop filling found bad water valve replaced water valve tested unit unit worcking properly

We serviced a

KITCHENAID M/W OTR

Model KMHC319LWH00

Near Paso Robles, California 93446

Jack

Job Details: 12/08/2025

Customer stated that the fan never changed speed definitely correct on that unmounted microwave replace control board still same issue but it was also having popcorn setting issue so control board was replaced replaced fan on top that goes to the vent going out into the roof of the house and new fan blower changes speed so the blower fan was definitely bad. Mounted back up. Checked out set clock checked all the functions and unit is working as design. Job completed .

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AB8

Near Shafter, California 93263

Dane

Job Details: 12/08/2025

"Unit is in warranty. Customer complaint was that icemaker would not make ice, and the light on the icemaker was red. Found the icemaker would not harvest when push the test switch found that the icemaker was stuck in the middle of harvest and would not respond. Removed and replaced icemaker and tested motor. Unit now functions normal and has functioning green light back on icemaker."

We serviced a

HISENSE REFRIGERATOR

Model HRB171N6AWE

Near Mentone, California 92359

Rod

Job Details: 12/08/2025

"Preidd parts not recvd. courier did not deliver to techIWCxSTATES, cooling in refer section not balanced.Confirmed..only getting airflow from lowest cooling tower vents..Adjusted air tower to allow top airflow to top 2 shelves."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Dinuba, California 93618

Enrique

Job Details: 12/08/2025

"Customer reports, WASHER DOESN'T COMPLETE THE CYCLE. IN WARRANTY. RAN A DIAGNOSTIC TEST AND FOUND, SHIFTER FAULT. REPLACED NEW CLUTCH AND SLIDER ASSEMBLY, PERFORMED CALIBRATION. UNIT OPERATING AS DESIGNED. JOB COMPLETED."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW05

Near Modesto, California 95350

Timothy G

Job Details: 12/08/2025

Warranty. Complaint that unit made some weird sounds. Inspected unit and all fans running per design. Temps set at recommended. Unit has been cooling per design after cx defrosted per square trade. No issues present. Part sent to cx are in my bin to return.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Riverside, California 92507

Robert U.

Job Details: 12/08/2025

The unit is under manufacture warranty so no changes for the service. The customers complaint is no ice production. Found ice in the ice maker but not doing a cycle. I tried the test button and no activation. I replaced the defective ice maker and now the ice maker cycled and filled. All functions tested ok after repair. Allow 24-48 hours to fill ice container without any use during that period. Job completed.

We serviced a

JENNAIR COOKTOP GAS

Model JGCP436HL02

Near Fresno, California 93706

Timothy

Job Details: 12/08/2025

Customer states the center burner is lower than the outside burners and they are all supposed to be the same BTU output and size.Unit dispatched under warranty.Looked at the install manual and compared the orifice in the burner to the designated one in the manual. I found it was for the 1 small burner. Checked the small burner and found an output similar to the large burners but in a small burner. Found this small burner had the large burners orifice. Switched orifices and tested. Both burners are operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF705HPS05

Near Bakersfield, California 93312

Aaron

Job Details: 12/08/2025

"In warranty. Cx states control doesnt respond , checked the unit the pulled the control Ui board connector was backed out and connection pin holder was off , install the connector and installed the pin holder to prevent the connector from backing out , , tested and turned on refrigerant unit is starting to cool , operations ok now at this time"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Mojave, California 93501

Daniel M

Job Details: 12/08/2025

In warranty. Cx states that unit is leaking while in operation.confirmed that unit is leaking from drain pump hose clamp not being secured. Secured hose clamp and test for proper operation. No leaks detected. All components are working as intended. Job complete

We serviced a

MAYTAG DRYER

Model MED6200KW1

Near Modesto, California 95351

Timothy G

Job Details: 12/08/2025

Warranty. Complaint unit runs but does not tumble. Unit had a broken belt caused by failed idler. Replaced with repair kit and reassembled. Uni working properly. Job completed

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ09

Near Santa Maria, California 93455

George

Job Details: 12/08/2025

In warranty. Cx states ice maker hanging replaced ice maker tested ok complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFS2853AF0

Near Bakersfield, California 93312

Aaron

Job Details: 12/08/2025

"In warranty. Cx states water drips at the dispenser , checked the unit the water line in the back has a split in the end causing air , repaired the connection tested operations ok now to minimize drips at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Los Angeles, California 90049

Tom C

Job Details: 12/08/2025

"Customer complaint of a squeaking noise.Customer showed a video which helped direct me to the rotor. Found rotor rubbing against stator, and retention bolt backing out.Replaced rotor, retention bolt tightened down with additional thread locker. Unit functioning as designed at time of departure, no leaks.No cost to customer, visit done under manufacture warranty."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Modesto, California 95350

Timothy G

Job Details: 12/08/2025

Warranty cx complaint of not spinning . Inspected unit and found F7E3 not shifting. During test shift was loud and it did spin with loud squeal from pulley and belt. Replaced shifter pulley assembly and belt. Retests and unit is now working per design. Job completed

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Modesto, California 95356

Timothy G

Job Details: 12/08/2025

"Warranty . Cx complaint of unit error coed F7E6 and shutting off. Code is clutch and shifting communication error. Replaced clutch and slider cleared code and retested. Unit passed, working per design. Job completed"

We serviced a

ELECTROLUX DRYER

Model ELFE7637AT1

Near Bakersfield, California 93308

James

Job Details: 12/08/2025

Cx stated unit sometimes makes noise during operation. Warranty. Inspected unit and had Cx load unit to simulate operation conditions found roller clip not secured causing noise. Corrected clip. No abnormal noises present. Unit complete.

We serviced a

KITCHENAID RANGE

Model KFGC506JSS07

Near Highland, California 92346

Rod

Job Details: 12/08/2025

"1 year additional warranty according to entitlement documents.Cx states, dead machine used once since moved inConfirmeddead machineConnection loose in panel..reconnected as designed operation was restored."

We serviced a

GENERAL ELECTRIC WASHER

Model GTW485ASWWB

Near Arvin, California 93203

James

Job Details: 12/08/2025

Customer stated unit not filling correctly. Warranty. Found loose connection to water valve. Causing unit to not feel properly. Reconnected water valve correctly. Tested unit now working as intended.

We serviced a

WHIRLPOOL OVEN

Model WOD52ES4MZ

Near Los Angeles, California 90049

Tom C

Job Details: 12/06/2025

"Customer complaint of unit shutting down.Found console/user interface getting proper DCV, but shutting down when touched. New user interface needed for repair. No cost to customer, work being done under manufacture warranty.; ordrng 1 W11760807 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near La Crescenta-Montrose, California 91020

Tom C

Job Details: 12/06/2025

"Customer complaint of unit not washing dishes.Found both spray arms clogged up. Wash pump motor resistance out of range, producing poor pressure. Found heater with no continuity. Unit in poor condition and will need listens parts for rebuild.No cost to customer, work being done under extended warranty.; ordrng 1 WPW10482480 (Sump assembly) and 1 W10518394 (Heater) and 1 WPW10327249 (Fill valve) and 1 WPW10491331 (Sprayer arm) and 1 WPW10498900 (Sprayer arm)"

We serviced a

ZLINE REFRIGERATOR

Model RBIV-36

Near Los Angeles, California 91042

Tom C

Job Details: 12/06/2025

"Customer complaint of no ice production and frost buildup in the freezer cavity.Upon arrival, found water filter needed replacing, replaced, then cleared change request. Turned on fridge water and bottom ice maker. Found excessive frost buildup within FC caused by tamale to the freezer gasket.No cost to customer, work being done under extended warranty.; ordrng 1 RBIV-089B (Freezer door gasket)"

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near Monterey Park, California 91754

Stephen

Job Details: 12/06/2025

"Warrenty. Customer states dryer wont start, washer works. Found burnt terminal block, harness, pigtail. 2 count job. Allow extra time. Customer to provide new pigtail( power cord ); ordrng 1 WE4M525 (Terminal block) and 1 WH19X27249 (Harness)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AW0

Near Upland, California 91786

Stephen

Job Details: 12/06/2025

Extended warranty. Customer states not dispensing water. Not dispensing water. Water going to filter manifold. Found plugged manifold. 2 count job. Allow 1 1/2 hours. ; ordrng 1 140156010054 (Manifold)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near La Verne, California 91750

Stephen

Job Details: 12/06/2025

"Extended warranty. Customer states dripping from ice maker, RC is freezing food. Found flex tray cracked, dual valve dripping, damper sticking, RC thermistor out of range. 2 count job. Allow 1 1/2 hours.; ordrng 1 W10873791 (Ice maker) and 1 WPW10341320 (Dual valve) and 1 W11724692 (Thermistor) and 1 W11236851 (Diffuser)"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Los Angeles, California 91304

Sean W

Job Details: 12/06/2025

"In warranty, cx complaint is that dryer is making irregular noise, found that noise is coming from motor, dryer needs new motor.ordered new motor.; ordrng 1 279827 (Motor)"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Los Angeles, California 91304

Sean W

Job Details: 12/06/2025

"In warranty, cx complaint is that unit still isnt completing wash cycle, already replaced all parts, calling techline.; schdld next appmnt for 12/8 MON !"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Thousand Oaks, California 91360

Sean W

Job Details: 12/06/2025

"In warranty, cx complaint is that oven heats up and turns off after reaching desired temp, and if cx turns oven off multiple times, it works and stays on eventually,entered diagnostic mode and found stored error code F8E1,oven needs new blower and has bad hall sensor, ordered new blower.; ordrng 1 W11248652 (Blower)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Los Angeles, California 91367

Sean W

Job Details: 12/06/2025

"In warranty, cx complaint is that unit still isnt starting cycle, cx already got service pointer information from whirlpool, and connected unit to app,and updated software as instructed, need to call technical.; schdld next appmnt for 12/8 MON !"

We serviced a

WHIRLPOOL M/W OTR

Model WMH32517AS1

Near Simi Valley, California 93063

Sean W

Job Details: 12/06/2025

"In warranty, cx complaint is damaged door keeping door from closing properly, mw needs new door.ordered new door.; ordrng 1 W10468669 (Mw door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM05

Near Calabasas, California 91302

Sean W

Job Details: 12/06/2025

"In warranty, cx complaint is that ice maker isnt harvesting ice, ice maker failed harvest test, fridge needs new ice maker.replaced bad ice maker, calling back Monday to ensure that new ice maker is harvesting ice.; schdld next appmnt for 12/8 MON !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5JVAXTL00

Near Highland, California 92346

Rod

Job Details: 12/06/2025

Needs rescheduling due to defrosting neededClogged drain suspected..; schdld next appmnt for 12/9 TUE 9-12

We serviced a

WHIRLPOOL RANGE

Model KSIS730PSS1

Near Redlands, California 92374

Robert U.

Job Details: 12/06/2025

"This is a completely different unit than last service visit. This unit is an induction unit and that last stove was radiant electric stove. The unit is under manufacture warranty so no changes the service. The customer complaint is the cooktop worked once and then gave a e6 error code. I removed and dismantled the entire cooktop and found two fuses open so I replaced them and put it all back together and the same issue persists. Will order and replace all parts needed. A few parts are on back order so the office will be reaching out to reschedule. ; ordrng 1 W11689155 (Module) and 1 W11689156 (Display) and 2 W11689152 (Hot plate)s and 1 W11689153 (Hot plate) and 1 W11689154 (Hot plate), used 2 W11188752 (Fuse) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near Riverside, California 92508

Robert U.

Job Details: 12/06/2025

The unit is under manufacture warranty so no changes for the service. The customers complaint is the unit making a loud noise while operating. I tried getting access through the drain hose the top and back vent but there is no sign of what is making the noise but I definitely is not normal. Will need to replace the tub assembly. Ordered part and helper. The tub doesnt have an eta so the office will be reaching out to reschedule. ; ordrng 1 W11378552 (Tub outer) and 4 W11316766 (Shock absorber)s

We serviced a

MAYTAG LAUNDRY

Model MTW6200RW0

Near Riverside, California 92509

Robert U.

Job Details: 12/06/2025

The unit is under manufacture warranty so no charges for the service visit the customers complaint is the latch broken during an off balance load. With the latch broken I am unable to run any diagnostic test because the latch need to function in order so to do. Will order and replace the latch. ; ordrng 1 W11670519 (Latch)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Simi Valley, California 93065

Richard

Job Details: 12/06/2025

"Upon arrival, inspected unit found unit with both sides not defrosting correctly ordering parts. The correct issue unit is covered under manufacturer warranty. Zero dollars was collected.; ordrng 1 W10316760 (Mister kit) and 1 W11724692 (Mr. temperature mister) and 1 W11098695 (Refrigerator evaporator fan assembly) and 1 W11449066 (Freezer evaporator fan wire harness with buy metal) and 1 W11172798 (Main control) and 1 WPW10226427 (Power supply control)"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Los Angeles, California 91367

Richard

Job Details: 12/06/2025

Found unit with cracked blower wheel ordering blower wheel and lint shoot is covered under manufacturer warranty. Zero dollars was collected job complete.; ordrng 1 W11117429 (Lint shoot) and 1 WP694089 (Blower wheel)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AFA

Near Thousand Oaks, California 91362

Richard

Job Details: 12/06/2025

"Upon arrival, inspected unit found unit not making any ice during further inspection. Found unit with bad icemaker, ordering icemaker. Unit is covered under Frigidaire warranty zero dollars was collected job complete.; ordrng 1 243297613 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ00

Near Bakersfield, California 93312

Kenneth

Job Details: 12/06/2025

Customer states water taste like an ash tray. Unit is under warranty. Customer stating unit taste like a an ash tray. Informed customer that the only reason why the water would taste that way is due to filter allowing the taste of charcoal to come through. Informed customer that I would need to call techline. Ordering new housing and water filter. ; ordrng 1 W11758337 (Housing) and 1 W11758355 (Filter)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW585BSVWS

Near Bakersfield, California 93307

Kenneth

Job Details: 12/06/2025

Customer states unitt has a noisy drain pump. Unit is under warranty ty. Found during test noise of drain pump normal but customer had a video of the drain creating a .oud grinding vibration noise. Ordering new drain pump. ; ordrng 1 WH23X28418 (Drain pump)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSG/AA-08

Near Bakersfield, California 93312

Kenneth

Job Details: 12/06/2025

Customer states hnit was burning and smoking. Unit is not under warranty. Found unit burning and smoking from icemaker. Found auger motor assem burnt due to issue from the icemaker and control. Problem can only be fixed by replacing auger assem. Icemaker and control. Smell and blackened plastic from the soot is not something I would be able to get rid of. Smell would have to disapate on its own if it's going to. Quoted customer $988.81 Customer paid $145 to OF leaving remaining balance of $843.81 Customer is going to to decline repair at this time. ; ordrng 1 DA97-12540G (Auger) and 1 DA94-02663F (Control) and 1 DA97-15217D (Icemaker)

We serviced a

WHIRLPOOL MICROWAVE

Model WMMF7330RZ02

Near Bakersfield, California 93308

Kenneth

Job Details: 12/06/2025

Customer states unit has QR code in display. Unit is jnder warranty. Found unit had error code F6E1 error code indicating communication error. Found unit having issues with control panel UI in the door not reading properly with main board. Ordering new door. ; ordrng 1 W11804093 (Door)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFU16F2VV

Near Paso Robles, California 93446

Jim

Job Details: 12/06/2025

under warranty. Customer complaint is the door will not shut. The door wont shut because it requires an adjustment. The side cabinet is blowing out and is creating the door seal to repel away from the liner. Need to call Electrolux on Monday; schdld next appmnt for 12/8 MON !

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN5WW

Near Arvin, California 93203

James

Job Details: 12/06/2025

Installed new control and lock. Used navy bean to test. Door lock failure. Contacted tech line.Bill tech line file number 19482325Advised to replace drain pump per training bulletins Tb17-23; ordrng 1 WH11X29539 (Drain pump)

We serviced a

GENERAL ELECTRIC RANGE - GAS

Model GGS500SV2SS

Near Bakersfield, California 93306

James

Job Details: 12/06/2025

Cx stated top burner not working. Warranty. Top burner not lighting. Oven bake and broil working. Ordering new spark device. ; ordrng 1 WB13X49526 (Spark device)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model CWE23SP4MIW2

Near Pismo Beach, California 93449

Jack

Job Details: 12/06/2025

Customer stated that unit failed about a week later. Checked out and found bad dryer and leak in the freezer at the evaporator. Order evaporator and drier. Redcap drier. WR87X30875. Freezer evaporator WR87X36101. This job might take a bit. ; ordrng 1 WR87X30875 (Red cap drier) and 1 WR87X36101 (Freezer Evap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQC7836RZ

Near Paso Robles, California 93446

Jack

Job Details: 12/06/2025

Customer state this is been doing this doing this for about a week. Found the filter was completely frozen. Ther is a mandatory repair on this issue. Main board and heater needs to be replaced. New board is W11728163. Unit is under manufacturer warranty. Complaint is no water and no ice. Heater W11754020. All this needs to be replaced. ; ordrng 1 W11728163 (Main board) and 1 W11754020 (Heater)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM10

Near Paso Robles, California 93446

Jack

Job Details: 12/06/2025

Customer stated that both sections of fridge dont cool at all. Found out that the compressor is locked up. Checked voltage and amps to compressor. Possibly a leak. If there is Evap is discontinued no longer available. Will give qoute to customer to see were they want to go. W10160407 compressor. Sending qoute to customer. This is the repair. The unit is an older unit. Ui board is also no longer available discontinued also. Customer is going to get a new fridge after finding out the age and whats available and whats wrong with it. Job completed. ; ordrng 1 W10160407 (Compressor)

We serviced a

WHIRLPOOL FREEZER

Model WZC5216LW0

Near Victorville, California 92395

Israel P

Job Details: 12/06/2025

The customer complaint was that the unit keeps tripping GFI every time being plugged in garage. Unit is under warranty. Tested the unit and found that unit trips. GFI outlet tested power cords and connections at inverter to make sure all things are connected properly. Tested unit at another outlet inside of house Confirming that issue is due to GFI protected outlets and unit would need to be plugged in to a direct power outlet not connected to GFI. Job is complete. ; schdld next appmnt for 12/8 MON !

We serviced a

FRIGIDAIRE WASHER-DRYER COM

Model FLCG7522AW1

Near Hesperia, California 92345

Israel P

Job Details: 12/06/2025

Customer complaint was that the unit will not dry. Unit is under warranty. Tested the unit and found that unit will tumble for about three seconds then shut off check unit for error codes and code stated that unit has centrifugal and control board issues. Will be ordering new motor with switch and control board ; ordrng 1 134196602 (Motor) and 1 5304524466 (Control board)

We serviced a

JENNAIR OVEN

Model JJW3830DP00

Near Ventura, California 93003

Isidro

Job Details: 12/06/2025

"Not under manufacturer warranty, found f2e1 stuck key error, faulted UI panel control, everything is completely covered, correcting issue by; ordrng 1 W11232121 (UI panel)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Santa Maria, California 93458

George

Job Details: 12/06/2025

"In warranty. Cx states error f3e0 2 bad elements need this parts.; (created new UIS, deleted prior attachment to UisID 506332), ordrng 1 W11047722 (Element) and 1 W11594224 (Control)"

We serviced a

JENNAIR MICROWAVE

Model JMW2430LL04

Near Stevenson Ranch, California 91381

ERICK H

Job Details: 12/06/2025

In warranty. Cx states oven light not working. Bulb is blown. ; ordrng 1 W11292252 (Light assembly)

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Santa Clarita, California 91390

ERICK H

Job Details: 12/06/2025

In warranty. Cx states unit not drying(no heat). Thermal cut off is open. This is cause for no heat. ; ordrng 1 W11050897 (Cut off thermal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXF01

Near Dinuba, California 93618

David

Job Details: 12/06/2025

Unit is in warranty confirmed CX report of unit not in gf side found dampener motor seized ordering air diffuser; ordrng 1 W10251495 (Air diffuser)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ09

Near Fresno, California 93720

David

Job Details: 12/06/2025

Unit is in warranty confirmed CX complaint of unit not dispensing ice found door switch failed ordering switch; ordrng 1 W11396033 (SWITCH)

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRS588FIHZ04

Near Reedley, California 93654

David

Job Details: 12/06/2025

"Unit is in warranty, firm customers report of unit not making ice and wire harness see quick pics ordering door; ordrng 1 W11566705 (DOOR)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Palmdale, California 93551

Daniel M

Job Details: 12/06/2025

In warranty. Customer states unit is dead upon arrival. Confirmed proper voltage at outlet. Suspension test failed. Visual inspection of components shows cage is missing and damage to cam. Belt is damaged and visible signs of gearcase failure. Recommend replacing gear case cam and suspension.; ordrng 1 W11454734 (Gearcase) and 1 WPW10427633 (Cage) and 1 W11550891 (Agitator) and 1 W10528947 (Hub) and 1 W11385424 (Retainer) and 1 W11545744 (Lower harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Rosamond, California 93560

Daniel M

Job Details: 12/06/2025

In warranty. Customer states unit is failing to heat. Error code F7E1. Test unit through service mode diagnostic. Heater is pulling proper amps. Recommend replacing thermostat due to thermostat being open.; ordrng 1 WP661566 (Thermostat)

We serviced a

WHIRLPOOL WASHER

Model MVW5430MW0

Near Apple Valley, California 92308

Brandon

Job Details: 12/06/2025

In warranty. Customer states that the unit Is making a grinding noise. Found that the squeaky noises coming from the gear case itself And that the unit goes from sense to done and will not start using a capacitor on the return visit with the gear case.; ordrng 1 W11449840 (Gear case)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Hesperia, California 92345

Brandon

Job Details: 12/06/2025

In warranty. Customer states that the unit lights are not working. Found that the lights are not working. There is a service pointer and order the switchs and light module. Installed the switches amd nothing work. Found that I only got one module instead of a kit. Ordering all that I see and a control for the unit. ; ordrng 1 W11484839 (Light module harness) and 4 W11484836 (Light module)s and 1 W10804160 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Adelanto, California 92301

Israel P

Job Details: 12/06/2025

"Replaced faulty, sump assembly, and heater tested unit unit now functions properly job is complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Santa Maria, California 93455

George

Job Details: 12/06/2025

In warranty. Cx states replaced parts tested check out ok complete.

We serviced a

GE CAFE REFRIGERATOR

Model CVE28DP2NKS1

Near Bakersfield, California 93314

Kenneth

Job Details: 12/06/2025

Customer states squeaky noise. Unit is under warranty ty. Replaced lower hinge and tested. Unit is working properly. Customer approves function at this time.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lancaster, California 93535

Daniel M

Job Details: 12/06/2025

In warranty. Customer states that unit is going out of balance during loads. Suspension test checks good. Calibrated unit and test for proper spin and agitation. No error codes present. Unit completed spin and agitation in all components are working properly. Visual inspection of feet shows debris is getting stuck on feet and not allowing proper traction. Recommend customer cleans area so debris does not get stuck underneath feet. Unit completed service test and all components are working as intended. Customer instruct on out of balance loads. Job complete.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Fresno, California 93706

David

Job Details: 12/06/2025

Replaced latch and belt tested unit unit working as designed

We serviced a

MAYTAG WASHER

Model MTW4205SW0

Near Oxnard, California 93035

Isidro

Job Details: 12/06/2025

"Under manufacturer warranty, customer states unit is not working properly, Ran diagnostic test got error f8e1 long fill, closer inspection found a disconnected wire harness to the cold water valve, I reinstalled wire harness tested unit its now washing and operating as designed at this time of service"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RB2

Near San Luis Obispo, California 93405

George

Job Details: 12/06/2025

In warranty. Cx states glass broken gas range replaced glass retest ok complete.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Manteca, California 95337

William

Job Details: 12/06/2025

"FAE2, in warranty, cx states unit not washing dishes, ran selfdiagnostic cycle diagnostic cycle, found no wash pump functions, unit not moving water, replaced wash pump/motor, ran self diagnostic cycle, unit operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Santa Maria, California 93458

Jim

Job Details: 12/06/2025

Unit is under warranty. Customer states states that the washer wont fill. I replaced the water valve. Unit tested ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Bakersfield, California 93307

James

Job Details: 12/06/2025

"Customer stated unit washing correctly loud grinding noise from your case. Warranty. Replace gear case drive pulley belt, actuator, and hub. Tested and unit now works as intended.; used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Manteca, California 95337

William

Job Details: 12/06/2025

"No codes ,in warranty, reseated connection at elements, ran bake & broil cycles to 450 & 500 degrees, checked current draw, unit operating as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Fresno, California 93720

David

Job Details: 12/06/2025

Unit is in warranty CX is stating unit is leaking unable to confirm leak unit does flickering found ui having loose connection retightened unit is working as designed

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Arroyo Grande, California 93420

George

Job Details: 12/06/2025

In warranty. Cx states overfilling when used it found exexively soap removed retested on a fill wash drain and spin ok customer to monitor complete next 24 hrs.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Guadalupe, California 93434

George

Job Details: 12/06/2025

In warranty. Cx stated constantly draining replaced control tested checking out ok complete.

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS

Near Manteca, California 95337

William

Job Details: 12/06/2025

"No codes, in warranty, cx states unit trips breakers in bake cycle, ran bake cycle, unable to reset breakers with bake element connected, checked current draw found normal current draw, replaced bake element, ran bake & broil cycles to 450 & 500 degrees, unit operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Los Angeles, California 91311

Richard

Job Details: 12/06/2025

Upon arrival removed faulty damper replaced it with new one also put Perma gum around hole that dampener goes into to make sure there was no air leaks tested unit. Unit is now operating as intended. Unit is covered under manufacturer warranty. Zero dollars was collected job complete.

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WED92HEFC0

Near Colton, California 92324

Robert U.

Job Details: 12/06/2025

The unit is under extended warranty so no changes for the service visit the customers complaint is the dryer turns on but not turning. I found the belt broken. After replacing the broken belt the dryer is now able to rotate the clothes. All other functions tested ok after replacing the belt. Job completed.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Santa Maria, California 93454

Jim

Job Details: 12/06/2025

In warranty. Cx complaint is that the washer will not stay locked. I replaced the lid lock. Unit tested ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Dinuba, California 93618

David

Job Details: 12/06/2025

Unit is in warranty confirmed CX report of unit not heating found element shorted replaced element tested u it unit working as designed

We serviced a

ELECTROLUX DRYER

Model ELFE7637AT0

Near Reedley, California 93654

David

Job Details: 12/06/2025

Unit is in warranty confirmed CX report of unit not spinning found belt snapped replaced belt tested unit unit working as designed

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE25JYKHFFS

Near Bakersfield, California 93312

Kenneth

Job Details: 12/06/2025

Customer states frosting in fridge and freezer. Unit is under der warranty ty. Replaced mullion and icemaker. Tested unit. Unit is working properly. Customer approves function at this time.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Bakersfield, California 93311

Aaron

Job Details: 12/06/2025

"In warranty. Cx states washer doesnt run , checked the unit started to remove parts to replace the gear case found that the motor bearings and stuff were gone and the motor actually was the problem. Replace the motor and belt tested operation is normal now at this time."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT630PYR7FS

Near Bakersfield, California 93304

Kenneth

Job Details: 12/06/2025

Customer units getting an FTD error. Unit is under warranty. Tested and found unit not draining. Found unit had faulted drain pump. Plugged in and getting voltage. Just not powering on. Replaced drain pump and tested. Unit is workimg properly. Customer approves function at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Palmdale, California 93552

Daniel M

Job Details: 12/06/2025

In warranty. Customer states unit is not cooling properly. Visual inspection of evaporator shows by metal is iced up. Removed ice buildup. Found that condenser coils are covered with buildup. Remove buildup. All fans and damper are working properly. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Oxnard, California 93033

Isidro

Job Details: 12/06/2025

"Under extended warranty contract, customer states unit is not spinning or operating properly, ran diagnostic test got f8e1long fill, f0e7, very slow cold valve coming in, Installed new water valve , calibrated and tested unit, its now operating as intended at this time of service"

We serviced a

MAYTAG WASHER

Model MVW7232HC3

Near Riverside, California 92505

Robert U.

Job Details: 12/06/2025

The unit is under manufacture warranty so no changes. The customer complaint is the unit leaks and shakes a lot. I ran diagnostic and found no error codes stored at this time. I found a loud abnormal noise coming from the harness that rides along the tub assembly. I rerouted it so it doesnt make the unit sound louder than it should. I ran another test with a load of towels and blankets and the unit is spinning just fine.

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS02

Near Bakersfield, California 93311

Aaron

Job Details: 12/06/2025

"In warranty. Cx states unable to turn on and run the oven, checked operations found that the user interface is on readable and doesnt react to any kind of touch. Tried to reset it failed replaced the console user interface tested operations. Unit is working as designed now at this time."

We serviced a

HISENSE REFRIGERATOR

Model HRF266N6CSE

Near Fresno, California 93726

David

Job Details: 12/06/2025

"Unit is in warranty, confirmed customers report of not going in the slot. Replacing hinges and bushings unit is working as designed."

We serviced a

WHIRLPOOL OVEN

Model WOED5027LW00

Near Apple Valley, California 92307

Brandon

Job Details: 12/06/2025

In warranty. Customer states that the unit top oven will turn off after it hit 120. Found that the temp and timer was not working properly. Installed new control board. Tested unit. Unit works.

We serviced a

GENERAL ELECTRIC RANGE - GAS

Model GGS500SV2SS

Near Upland, California 91784

Stephen

Job Details: 12/06/2025

"Warrenty. Customer states range is leaking gas. SoCal Gas came two times and said it is the regulator. Replaced WB21X47323 regulator. No leaks found at this time. Gas connector is too short, no anti-tip bracket. Advised customer to have 5 ft gas connector and anti-tip bracket installed by contractor. Range is working properly at this time. Complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Thousand Oaks, California 91362

Richard

Job Details: 12/06/2025

"Upon arrival, inspected unit found unit with water in it during inspection. Found obstruction in drain pump was able to clear obstruction retested unit unit begun to drain and wash as intended. Advise consumer to use all high temp features and Sani rinse for best quality washes to always use rinse aid for cleaner looking dishes unit is covered under manufacturer warranty zero dollars was collected job complete."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Bakersfield, California 93306

James

Job Details: 12/06/2025

"Cx stated unit making noise while spinning and off balance. Warranty. Replaced suspension, belt and cam. Tested and unit is now complete."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Salida, California 95368

Timothy G

Job Details: 12/06/2025

Warranty. Cx complaint of no drain . Inspected unit and found pump humming and hot. Not draining. Replaced drain pump and unit is now working per design. Job completed

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Ripon, California 95366

William

Job Details: 12/06/2025

"F2E1, in warranty, cx states unit. Shut off after 2 or 3 min, reseated ui panel wire harness, ran ui panel test, ran test dryer cycle, unit operating as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Simi Valley, California 93063

Richard

Job Details: 12/06/2025

"Upon arrival, inspected unit found unit not draining at all during inspection. Found wire harness broken at drain pump was able to repair wire harness with shrink tube and wire nuts tested unit unit passed out testing is now operating as intended. Also ran factory calibration and reprogrammed control board unit is covered under manufacturer warranty zero dollars was collected job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Bakersfield, California 93314

Aaron

Job Details: 12/06/2025

"In warranty. Cx states washer will not turn on , checked the controls the main board light works then the drain pump turns on no reaction to the user interface touch control replace the touch control of assembly tested operations. Unit is working as designed now at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Thousand Oaks, California 91362

Sean W

Job Details: 12/06/2025

"In warranty, cx complaint is that unit gets stuck in final spin cycle,entered diagnostic mode and found stored error code F9E1, cx drain line installed too low, and washer is on top of platform raising the washer about a foot off of the ground, keeping washer stuck in final spin, and drain mode, cx has aftermarket drain line stuffed into tube that leads water to underneath the home, cx has an install issue."

We serviced a

WHIRLPOOL WASHER

Model WFW97HEXW2

Near Bakersfield, California 93307

James

Job Details: 12/06/2025

"Cx stated the unit has water when she doesnt want it and no water when she does. Inspected unit and found door lock error, steam valve error and water valve error. Quote on hold. Cx will look for possible new unit."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Baywood-Los Osos, California 93402

Jack

Job Details: 12/06/2025

Customer stated the unit wasnt spinning properly. F3e1 f2e1. Replaced main board and ran test and cycle. No more codes. Unit is now functioning as designed. Unit is under ext warranty and completed was she didnt want to use it because something else might happen to it. Now unit passed all tests. Job completed.