Near Burbank, CA 91502
Leon
Job Details:
03/20/2020
WASHER WHIRLPOOL WTW4816FW2
Cx states that unit is not working properly.After running diagnostic check find that unit is draining water out .Ordering water pump ; ordrng 1 W10775446 (pump-water) and 1 W10870910 (gearcase)
Near Atwater, CA 95301
Kenneth
Job Details:
03/20/2020
OVEN JENN-AIR JJW2430DS01
Customer had control panel for me to install. Installed control panel. Tested. Unit is now working properly.
Near Lancaster, CA 93535
Jonathan
Job Details:
03/20/2020
WASHER WHIRLPOOL WFW5620HW0
Found loose connection to control. Fixed connection. Tested unit and is working properly.
Near Lancaster, CA 93535
Jonathan
Job Details:
03/20/2020
DRYER WHIRLPOOL WED7000DW2
Found loose connection to ui. Fixed connection. Tested unit and is working properly
Near La Cañada Flintridge, CA 91011
Leon
Job Details:
03/20/2020
WASHER MAYTAG MHW6630HW0
Cx concern that unit is not working properly.After running diagnostic check find that unit has a water leak from dispenser drawer; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316600 (drawer)
Near Lancaster, CA 93536
Jonathan
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01
Found loose connection to valve. Fixed valve. Tested unit and is working properly.
Near La Cañada Flintridge, CA 91011
Leon
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KBFO42FTX04
"Cx states that unit is not working properly.After running diagnostic check find that unit has broken railing mulln and bad freezer gasket.Railing mullion is wrong doesn’t fit on the door.Part number WP2307938 is not fitting to the door.Cx stated that left door has been replaced and new railing mullion is not fitting after that .Need help to order correct railing mullion or new left doorCalled Whirlpool Tech Line Support Spoke to Scott Explained the situation S.R. #7727419966New door needs to be replaced; ordrng 1 W10192510 (dor-fip) and 1 WPW10192907 (gasket-fip)"
Near Los Angeles, CA 90042
Leon
Job Details:
03/20/2020
FREEZER KITCHENAID KFIS20XVMS11
Cx states that unit is not working properly.After running diagnostic check find that ice buildup in freezer section next to evaporator.Technical Service Pointer #: W10632338E S38253; ordrng 1 W10619951 (drain tube)
Near West Covina, CA 91790
Stephen
Job Details:
03/20/2020
RANGE-GAS WHIRLPOOL WEG750H0HZ0
SR # 7727415865. Called tech line. Found unit is in demo mode. Reset control out of demo mode. Unit is heating and light is working properly at this time. Instructed customer. Complete.
Near Covina, CA 91724
Stephen
Job Details:
03/20/2020
WASHER WHIRLPOOL WTW8500DC5
"Ran diagnostics. Had f0e4, f0e3, f3e2, f6e2, f6e3 error codes. Cleared error codes. Found cold and hot valves stuck closed. Replaced water inlet valve. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly at this time."
Near Riverside, CA 92509
Kevin
Job Details:
03/20/2020
M/W OTR AMANA AMV2307PFS3
"Customer said unit is not starting. I removed control panel and found loose wire connections at door switches. Tightened connector at primary switch. I tested unit, all tests normal. I heated a cup of water, temp good."
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KBSD608ESS01
Customer stated that the lights are dim in the freezer. Removed and replaced LED lights tested all works good at this time.
Near Ridgecrest, CA 93555
Patrick
Job Details:
03/20/2020
DRYER MAYTAG MEDB765FC
Belt slipped off pullyrubbing making burning smell. Reinstalled and secured. Tested unit. All ops checked good
Near Atwater, CA 95301
Kenneth
Job Details:
03/20/2020
WASHER MAYTAG MVWC565FW0
Found unit making a a squeaking dolphin like noise. Found unit with a bad cam. Ordering new cam and belt. Rescheduled customer for monday 3-23-20.; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt)
Near Merced, CA 95340
Kenneth
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Installed data loggers. Reacheduled customer for monday 3-23-20; schdld next appmnt for 3/23 MON !
Near Lancaster, CA 93535
Jonathan
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Found defective light module ; ordrng 1 W11205083 (module) and 1 W11205083 (module)
Near Randsburg, CA 93554
Patrick
Job Details:
03/20/2020
WASHER MAYTAG MVWX655DW1
Check out unit. Valve thermistor error. Removed and replaced tested unit. All ops checked good
Near Cayucos, CA 93430
Tom
Job Details:
03/20/2020
REFRIGERATOR JENN-AIR JB36NXFXLE00
"Installed LED Module, check okay, customer present. No damage to unit or home from tech, job complete."
Near Bakersfield, CA 93309
Patrick
Job Details:
03/20/2020
WASHER MAYTAG MVWB765FW3
Removed Nd replace broken lid. Cracked at left bottom corner. Abuse not suspected. Calibrated and ran auto test. All ops checked good
Near Arvin, CA 93203
Patrick
Job Details:
03/20/2020
DISHWASHER WHIRLPOOL WDF760SADM0
Brown wire going to the pump ripped. Stripped wire back and reconnected with butt connector. Tested unit. All ops checked good
Near Paso Robles, CA 93446
Tom
Job Details:
03/20/2020
WASHER WHIRLPOOL WTW7500GW2
"Installed Suspension, entered diagnostics, no error codes. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Palmdale, CA 93550
Jonathan
Job Details:
03/20/2020
WASHER WHIRLPOOL WTW7500GC2
Found defective valve error code F8 E1; ordrng 1 W11130239 (housing)
Near Palmdale, CA 93550
Jonathan
Job Details:
03/20/2020
DRYER WHIRLPOOL WGD4850HW0
Found defective fuse.; ordrng 1 WP3392519 (thermal fuse)
Near Covina, CA 91724
Stephen
Job Details:
03/20/2020
M/W OTR KITCHENAID KHMS2050SSS2
Ran diagnostics. Found keypads shorted. ; ordrng 1 W10282802 (DOOR-STAINLESS)
Near San Miguel, CA 93451
Tom
Job Details:
03/20/2020
REFRIGERATOR AMANA AFD2535FES
"Installed Control Board, ran diagnostics, check okay. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 91344
Randy
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL JFC2089HPF
Replaced compressor. Charged w 5 oz of refrigerant. No leaks. Advised to wait 24 hours for proper temperatures Job complete
Near Riverside, CA 92509
Kevin
Job Details:
03/20/2020
REFIRGERATOR WHIRLPOOL WRX986SIHZ00
Unit not cooling. Found sealed system leak in evaporators. Unit has been running dry and has pushed oil into both evaporators. Unit needs both evaporators and compressor. Needs additional sealed system labor and 3hrs. Ordering parts. ; rqstng P&A on 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator)
Near Los Angeles, CA 91356
Randy
Job Details:
03/20/2020
WASHER WHIRLPOOL WFW8620HC1
Replaced harnesss. Tested unit now working fills n uses soap. Cx instruct on use and care. Cx has issues using cycles. Working as designed. Job complete.
Near Riverbank, CA 95367
Lance
Job Details:
03/20/2020
COOKTOP JENN-AIR JED3430GB00
"Fixed-replaced cooktop, ran and tested. Cooktop is in pristine condition, and no flaws. Unit tested ok, unit fully functional"
Near Oakdale, CA 95361
Lance
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM00
"Fixed-replaced harness with evap fridge motor. Routed thermistor correctly. Removed all ice buildup. Unit has began cooling, allow up to 36hrs for temperatures to normalize. All checked ok, unit fully operational"
Near Ridgecrest, CA 93555
Patrick
Job Details:
03/20/2020
FREEZER MAYTAG MFI2269FRW01
Door is deformed. Left side freezer icing up. Unable to get a good pic. Needs new door ; ordrng 1 12977881WQ (dor-fip wh)
Near Oakdale, CA 95361
Lance
Job Details:
03/20/2020
RANGE KITCHENAID KSEG950ESS2
"Fixed-found disconnected wiring from right element. Repaired wiring and tested. Element is now working as designed, unit now fully operational"
Near Modesto, CA 95355
Lance
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
"Fixed- found right door hinge unseated, reseated hinge as well as added lubricant to prevent squeaking noise during open and closures. Tested, ok. If issue persists customer to reach out to us"
Near Santa Maria, CA 93455
James
Job Details:
03/20/2020
WASHER WHIRLPOOL WFW5620HW0
Found unit with bellows spring fallen off and bellow loose. Reinstalled bellows tension ring and unit now working as intended.
Near Lompoc, CA 93436
James
Job Details:
03/20/2020
WASHER MAYTAG MVWC565FW1
Installed new control board and unit now powering up as intended. Calibrated unit. Unit now working as intended.
Near Los Angeles, CA 91324
Randy
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00
Removed and replaced motor evap and control separator. Broken wire in too part made modules not come on no more needs wire harness modules. Lights were on before. Broken wire. Psp part ; ordrng 3 W10908166 (module)s and 1 W11244636 (HARNESS)
Near Victorville, CA 92392
Cesar
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Replaced diffuser all tested good
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
03/20/2020
DRYER AMANA NGD4655EW2
"Replaced: Panel (W10248059), Top (WP8563663), Lock (WP8066092), Seal (W10316616), Foot (4) X (49621), and Clip (279220). Tested ok."
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Replaced Front Cover (W11126296). Tested ok.
Near San Bernardino, CA 92401
Rod
Job Details:
03/20/2020
WASHER WHIRLPOOL MISSING MODEL/SERIAL
Model/serial tag missing. Onsite contact did not have keys to access mechanism which is activated by coins slider.Unable to ascertain model and parts match up.Contacted wfcc trade team to report missing tad at a tag and abused machine Carla File # 7727299234 per Carla
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
03/20/2020
DRYER MAYTAG MGD6630HC0
Customer stated that dryer keeps giving a F3E3 error code. Per service pointer removed and replaced console kit. Tested all works good at this time.
Near Ripon, CA 95366
William
Job Details:
03/20/2020
DRYER WHIRLPOOL WED8000DW4
"Unit over heating, Found thermofuse open, ordered wire harness & thermofuse for unit.; ordrng 1 W10837032 (harns-wire) and 1 W10909685 (fuse-thrml)"
Near Visalia, CA 93277
Frank
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Customer stated during delivery of refrigerator The delivery driver stated he dented the doorAnd call to get it taken care ofI have taken pictures of dented door There are no scratches anywhereUnit works Cools both sides and dispenses water.
Near Upland, CA 91784
Tyler
Job Details:
03/20/2020
WASHER WHIRLPOOL WFW9620HBK0
Customer stated that unit is getting a F8E1 error code. Removed and replaced main control and valves tested all works good at this time.
Near Claremont, CA 91711
Tyler
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KRSC503EBS01
Customer stated that the unit has frozen over the evaporator again called tech line was told to replace the user interface. File number 7727367931. Removed and replaced user interface tested all works good at this time.
Near Santa Maria, CA 93454
James
Job Details:
03/20/2020
RANGE WHIRLPOOL WFG505M0BS3
Installed new burner head and igniter and screws tested unit. Unit front right burner not sparking. All other burners sparking. Tested igniter on different burner. Igniter good. Ordering new spark module. Will return when parts arrive. ; ordrng 1 WPW10110523 (module-spk)
Near Arroyo Grande, CA 93420
James
Job Details:
03/20/2020
WASHER MAYTAG MHW4000BW2
U it has no power to main board. Wall outlet good. Ordering new acu part is psp. Will return when parts arrive. ; ordrng 1 WPW10635658 (cntrl-elec)
Near Claremont, CA 91711
Tyler
Job Details:
03/20/2020
OVEN KITCHENAID KOSC504ESS01
Customer stated that the door fell off and broke the outer glass. Removed and replaced skin tested all works good at this time.
Near Vandenberg Air Force Base, CA 93437
James
Job Details:
03/20/2020
WASHER WHIRLPOOL WTW8500DC5
Found unit with no drain. Ordering new drain pump. Will return when part arrives. ; ordrng 1 W10876600 (drain pump)
Near Atascadero, CA 93422
Alejandro
Job Details:
03/20/2020
REFRIGERATOR MAYTAG MRT118FFFH01
"Found the unit not cooling normal,restricted in dryer,replace dryer and charge refrigerant, check compressor condenser and refrigerator fan motors running normal ; pckd up 1 W10913906 (coupler 1/4)"
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KSSC42QTS02
"Replaced Electronic Control (WP2318054). Tested ok. "
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details:
03/20/2020
OVEN WHIRLPOOL WFG505M0BS3
Customer was concerned4 of oven (Bake/Broil) not working. I checked the unit and I no voltage going to the Igniter. Replaced Electronic Control (W11126814). Tested ok.
Near Los Angeles, CA 91402
Raymond
Job Details:
03/20/2020
REFRIGERATOR MAYTAG WRF535SMHZ
Upon arrival cx states unit is cooling and does not need service.
Near Pasadena, CA 91106
Francisco
Job Details:
03/20/2020
WASHER WHIRLPOOL LT5100XVN0
Checked unit found tub tilted to one side. Ordering parts to complete repair. Lease RS for Thursday; ordrng 1 W10207783 (spring) and 1 WPW10250667 (spring)
Near Santa Clarita, CA 91351
Raymond
Job Details:
03/20/2020
RANGE WHIRLPOOL WFG525S0JZ0
Upon arrival cx states bake is not igniting. Tested and found unit functioning as designed. Informed cx and heated unit to 350.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Customer stated that the water pressure is too slow. Ordering filter head in stock.; ordrng 1 W11194438 (housing)
Near Santa Clarita, CA 91390
Raymond
Job Details:
03/20/2020
COOKTOP WHIRLPOOL WCG55US6HS00
"Upon arrival unit not igniting, found shorted spark module. Replaced and tested, unit functions as designed."
Near Upland, CA 91784
Tyler
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Customer stated that the ice maker is leaking. Ordering ice maker not in stock.; ordrng 1 WPW10300024 (icemaker)
Near Hanford, CA 93230
Enrique
Job Details:
03/20/2020
DISHWASHER WHIRLPOOL WDF130PAHS1
"Inspected whirlpool dishwasher . Customer concerns , not cleaning the dishes . Found shorted pump and motor . Installed new motor . All functions tested normal . No leaks ."
Near Hanford, CA 93230
Enrique
Job Details:
03/20/2020
DISHWASHER WHIRLPOOL WDF520PADW7
"Inspected whirlpool dishwasher . Customer concerns , not drying dishes correctly . I found element was not kicking on . Needed calibration . Performed calibration , now the heater works as designed ."
Near Riverside, CA 92506
Kevin
Job Details:
03/20/2020
DRYER WHIRLPOOL WGD70HEBW0
Front drum seal had fallen off causing damage to drum and front lint housing. Unit needs new drum assy and front lint housing assy. Ordering parts. ; 1 W10508188 (drum) and 1 W10906551 (moisture sensor kit)
Near Los Angeles, CA 90272
Isidore
Job Details:
03/20/2020
DISHWASHER KITCHENAID KDTM354DSS5
"Removed dishwasher from under cabinet and old upper racks installed new upper dishwasher racks, reinstalled dishwasher. test dishwasher operation ok at this time"
Near Santa Clarita, CA 91351
Raymond
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03
"Upon arrival unit not cooling, found compressor hot to touch, homed windings and found short to ground on start windings, need compressor..; ordrng 1 W10507884 (compressor)"
Near Camarillo, CA 93012
Joe
Job Details:
03/20/2020
WASHER WHIRLPOOL WFW92HEFC0
Found pressure hose was banging against cavity. Job complete.
Near Santa Clarita, CA 91321
Raymond
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL MFI2569VEB2
"Upon arrival cx states FC door handle broke off door and unit over cooling. Found thermistor out of range, damper not closing and door mount screw broken left side of door. Needs door handle screws thermistor and control.; rqstng P&A on 1 12002355 (thermistor kit) and 1 12977863BQ (dor-fip bl) and 2 67006901 (screw)s and 1 67007105 (handle) and 2 WP67006113 (plate)s and 1 WPW10127427 (control)"
Near Modesto, CA 95355
Lance
Job Details:
03/20/2020
DISHWASHER AMANA ADB1400AGS1
"Fixed-replaced faulty wire harness as well as water inlet valve. Ran and tested, NO leaks. Unit is now properly filling as well as draining and operation as designed. Unit now fully operational"
Near Victorville, CA 92392
Darren
Job Details:
03/20/2020
WASHER MAYTAG MVWX655DW1
"Control completely dead, ordered control.; ordrng 1 W11116592 (cntrl-elec)"
Near Turlock, CA 95380
Cruz
Job Details:
03/20/2020
WASHER MAYTAG MVWB855DC3
"Fixed- installed new part ( clutch) calibrated test 52 passed, diagnostic test 51 passed, cleared code, no leaks, unit is working as designed, cx ok repair."
Near Visalia, CA 93291
Frank
Job Details:
03/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Customer stated won’t turn on and off Installed UI housing boardControl board defective found case of control board apart Couldn’t snap back togetherNeed to order another control board; ordrng 1 W11305308 (cntrl-elec)
Near Victorville, CA 92394
Cesar
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL ED5NHGXMQ00
Replaced valve ice maker and ice door all checked good
Near Arroyo Grande, CA 93420
Alejandro
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KRFC604FSS01
"Found the unit not cooling, replace compressor, making a vacuum not keep vacuum, verify leak it’s in condenser,order condenser (W10865728) need a helper; ordrng 1 W10865728 (condenser)"
Near Victorville, CA 92395
Cesar
Job Details:
03/20/2020
WASHER MAYTAG MVWB765FW0
Found failed water valve no power to valve and water is coming thru cold water valve. Replaced valve unit tested good
Near Hesperia, CA 92345
Cesar
Job Details:
03/20/2020
DISHWASHER WHIRLPOOL KDFE104DWH3
Found unit slow to drain no restrictions found in line replaced drain pump all checked good
Near Visalia, CA 93277
Andrew
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KSSO42QMB01
"Removed and replaced compressor, heat exchange,EVAPERATOR and inverter. Recharged unit with 7.5oz r134a. Checked pressure and temps ok. Advised Cx to give unit 24HRS to cool"
Near Apple Valley, CA 92307
Darren
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
"Compressor relay stuck closed, runs continuously, frosted over evaporator, ordered control.; ordrng 1 WPW10503278 (refer elect cont brd)"
Near Bakersfield, CA 93314
Erick
Job Details:
03/20/2020
FREEZER JENN-AIR PSS26NGPA
Controllers software is failing causing unit to randomly change temperatures. This is causing filter head to freeze and not producing ice. Informed customer of all findings,at this moment decline to repair job complete
Near Bakersfield, CA 93311
Erick
Job Details:
03/20/2020
WASHER MAYTAG MHW7000AW0
Cycled unit and found unit with weak cabinet. Cabinet is sliding back-and-forth causing unit to go off balance. Re leveled and tightened all braces and screws on a pedestal. Re-tested unit and unit is no longer vibrating. Did inform customer that the cabinet is weak and eventually may need to be replaced. Job complete
Near Manteca, CA 95337
William
Job Details:
03/20/2020
REFIRGERATOR WHIRLPOOL WRF736SDAM14
"Defrosted evap, Replaced evap motor/wire harness Assy., tested fan functions, unit cooling at this time."
Near Westlake Village, CA 91361
Joe
Job Details:
03/20/2020
DRYER WHIRLPOOL MGD6630HC0
Unit needs new console because it is to damaged to function. Ordering part.; ordrng 1 W11316915 (console)
Near Bakersfield, CA 93312
Jim
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Called tech line and stated what was done previously. Received a service number of 7727269610. Product under exchange review
Near Merced, CA 95341
Kenneth
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Installed cold control and tested unit. Unit is now working properly. Customer approves function at this time.
Near Redlands, CA 92373
Rod
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KRFF302ESS02
Leaking from under productConfirmed..........leak coming from under valve assembly.Out going lines not fully seated in respective valve connections.Trimmed and reinserted tubing to eliminate seeping water now appears as designed with no visible leaking upon departure.
Near Hesperia, CA 92345
Cesar
Job Details:
03/20/2020
REFRIGERATOR MAYTAG MSS26C6MFZ00
Broken wire harness in door down at the bottom by the lower hinge rerouted for door ; ordrng 1 LW10839374 (dor-fip)
Near Riverside, CA 92504
Kevin
Job Details:
03/20/2020
WASHER WHIRLPOOL WTW8000DW0
unit giving error code f51 mid cycle. I found that the rotor came loose. Could be caused by failed bearing shaft. Gave estimate for bearing replacement. Customer declined repair.
Near Los Angeles, CA 91343
Randy
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Defrosted unit replaced control cover and motor. Now ok. Cx accidentally broke crisper glass. WPW10493549; ordrng 1 WPW10493549 (shelf-glas)
Near San Fernando, CA 91340
Randy
Job Details:
03/20/2020
WASHER WHIRLPOOL WTW5810BW0
Rescheduled for tomorrow lmor ; schdld next appmnt for 3/20 FRI 12-3
Near Fresno, CA 93720
Jonathan
Job Details:
03/20/2020
DRYER MAYTAG MED8630HW
Found missing screw for paddle replaced screw tested working to spec
Near Fresno, CA 93710
Jonathan
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Found bins cracked replaced both tested working to spec
Near Los Angeles, CA 91364
Isidore
Job Details:
03/20/2020
DISHWASHER KITCHENAID KDPE334GPS0
Found dishwasher working at this time filte was not installed properly and no air gap is installed ( dishwasher drain going to disposer)Test dishwasher working at this time
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Customer stated the dispenser in the refer drips. Multiple attempts have been made. Called tech line fo further repairs. File number 7727419596. Checked for air in tank and all connections are good. Valve line have been replaced and check valve installed. No other repairs can be done at this time.
Near Riverside, CA 92509
Rod
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID WRV986FDEM01
" Upon arrival to replace parts ordered, found refrigerator was unable to be moved without damage to floor. Further noticed that bulged at r/frt corner ..............cabinet is mating floor. Appears to have been dropped prior to or at delivery. Consumer had no way of knowing this condition exists unless attempting to move and had never moved since installed.Reached out to Paige at wfcc trade partners. “The consumer will be responsible for moving machine to make access to rear of product.Ref#7727418894 wfcc techlineRef# 7727418751 wfcc trade team Ref# from wfcc techlineHolding parts for 10 days until Cx has contact delivery an is ok’d or not.Needs additional parts for lighting issue. ; schdld next appmnt for 3/26 THU 8-10"
Near Yucaipa, CA 92399
Rod
Job Details:
03/20/2020
WASHER MAYTAG MVWB765FW0
Time changes and clothes wet at end of cycle found off balance load and over sudsing indicated by problem codes.All diagnostics passed and no errors when completed visit.Was instructed to call wfcc techline and did so spoke with Andy.Ref# 7727420853 Explained load size and garment mixing parameters as the operators manual is very vague consumer may not understand what is being said there........Not very informative.
Near Redlands, CA 92373
Rod
Job Details:
03/20/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Costco purchase upper rack dusters brokenConfirmed Rollers broke into pieces and slide stop melted.Ordering adjusters and slide stop.; ordrng 1 W10712395 (adjuster) and 2 WPW10508950 (stop)s
Near Moreno Valley, CA 92553
Kevin
Job Details:
03/20/2020
DRYER WHIRLPOOL WGD4900XW1
"Unit making loud noise during operation. I found failed rollers, worn belt and worn idler pulley causing noise. Removed and replaced rollers, pulley and belt with repair kit. Tested unit. All tests good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Perris, CA 92570
Kevin
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Customer said unit is making noise during the night. I found compressor vibrating at suction line. I adjusted sealed system lines to minimize loud sounds. Tested unit all tests good.
Near Pomona, CA 91766
Andy
Job Details:
03/20/2020
RESIDENTIAL REFR WHIRLPOOL WRF535SWHV
"Leaking at filter head, replaced filter head tested unit working properly"
Near Fresno, CA 93730
Jonathan
Job Details:
03/20/2020
OVEN KITCHENAID KEBS109BSS01
Found thermal fuse popped ; ordrng 1 WPW10545255 (fuse-thrml)
Near Riverside, CA 92504
Kevin
Job Details:
03/20/2020
DRYER WHIRLPOOL WGD75HEFW0
"Unit making loud noise during cycle and door not sealing. I found inner door broken causing door to drop down and not seal. I found failed idler pulley causing noise and failed idler pulley damaged belt. Ordering parts. ; ordrng 1 279640 (pulley,idler) and 1 661570V (belt) and 1 W11251345 (door)"
Near Visalia, CA 93291
Frank
Job Details:
03/20/2020
REFRIGERATOR KITCHENAID KRFC704FPS01
Customer stated no water is going into ice trayPerforming diagnostics Found inlet valve needs to be replacedInstalled inlet valveTested PassedJob completed Instructed customer please allow 48 hours until ice maker starts to make ice
Near Riverside, CA 92504
Kevin
Job Details:
03/20/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Unit not cooling in both compartments. I found frozen over RC evaporator caused by out of range RC evaporator thermistor. Main control is also out dated and can cause this problem as well. Unit needs evaporator harness and main control. Customer will defrost prior to appt. ; rqstng P&A on 1 W10807590 (cntrl-elec) and 1 W10837236 (harns-wire)