Near Fresno, CA 93722
Irvin
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Removed failed filter housing Installed replacement. Cleared the air in the line all ops normal.
Near Rosamond, CA 93560
Patrick
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found he unit having issues with a noise. Harness hitting condenser fan. Secured harness. Tested unit. Alol ops checked good
Near Paso Robles, CA 93446
Blake
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDTM404KPS Diagnose the unit and found that there was an error code F7E1 wash motor not running. Ordered parts. Parts are now in disassembled unit pump and motor and took new pump and motor out of box installed new component and reassembled the unit. After reinstalling the new pump and motor the unit was retested. After retesting the unit found that unit was now washing and spraying water as usual and unit is now working as designed at this time of service Job complete .
Near Arroyo Grande, CA 93420
Jim
Job Details: 11/10/2020
MICROWAVE KITCHENAID KMBS104ESS03 Need low-voltage transformer. Old one is making noise; ordrng 1 W11238401 (transformr)
Near Covina, CA 91723
Stephen
Job Details: 11/09/2020
DRYER WHIRLPOOL WGD4985EW0 Replaced motor and blower wheel. Tumbling and heating properly at this time. Instructed customer gas connector is too short . Instructed customer to reverse washer and dryer positions or call plumber to extend steel gas pipe closer to dryer. Complete.
Near Baldwin Park, CA 91706
Stephen
Job Details: 11/09/2020
WASHER MAYTAG MVWB835DW0 "Ran diagnostics. Had f0e3, f0e5, f7e8 error codes. Ran load size calibration, auto test cycle. Noisy in agitation. Needs gear case, slider, wash plate( stuck on splines ) . Customer declined repair."
Near West Covina, CA 91790
Stephen
Job Details: 11/09/2020
WASHER MAYTAG MHW8630HC1 "Replaced dispenser per service pointer # W11481731. Ran diagnostics. No error codes found. ACU is working properly at this time.Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly at this time. Complete."
Near Kingsburg, CA 93631
James
Job Details: 11/09/2020
WASHER MAYTAG MVWC465HW0 Found unit leaking from valve. Hose was cross threaded and allowing water to leak. Disconnected hose and straightened connections. Unit no longer leaking.
Near Modesto, CA 95358
Cruz
Job Details: 11/09/2020
WASHER MAYTAG MVWC565FW2 "Fixed- installed new parts (latch, cntrl elec,) put the appliance in a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, calibration test pass as well, look at pictures cx has drain hose going down instead of having the hose up, no stand pipe, informed cx they need to install a 4 inch stand pipe cx said ok."
Near Alhambra, CA 91803
Francisco
Job Details: 11/09/2020
WASHER WHIRLPOOL WTW4815EW0 "Removed and replaced drive motor,belt valve,water pump. Tested ops no leaks and unit working as designed."
Near Monterey Park, CA 91754
Francisco
Job Details: 11/09/2020
WASHER WHIRLPOOL WTW5000DW3 "Replaced belt, reversed hot/cold water hoses. Calibrated and tested ops. No abnormal noise. Unit working as designed."
Near San Gabriel, CA 91775
Francisco
Job Details: 11/09/2020
REFRIGERATOR KITCHEN AID WRS331FDDW00 Checked unit found ice stuck on ice bin causing abnormal noise. Adjusted ice bin and yoke. Unit now checks ok
Near Glendora, CA 91740
Francisco
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Removed and replaced control and thermistor. Unit now working as intended.
Near Covina, CA 91722
Stephen
Job Details: 11/09/2020
DOWNDRAFT JENN-AIR JGD3536BS00 "Found LF and CR surface valves seized up, all burner screws will have to be broken off except LR. ; ordrng 1 74009553 (ORIFICE HOLDER CF) and 1 W10467732 (MANIFOLD ASSEMBLY ) and 10 WP3368921 (SCREW)s and 1 WP7527P003-60 (ORIFICE HOLDER CR) and 1 WP7527P004-60 (ORIFICE HOLDER RR) and 1 WP7527P031-60 (ORIFICE HOLDER LF)"
Near West Covina, CA 91790
Stephen
Job Details: 11/09/2020
WASHER WHIRLPOOL WTW5100HC0 Ran diagnostics. Water tested washer. Found drain hose leaking( non OEM drain hose )Needs drain hose.; rqstng P&A on 1 W11244231 (DRAIN HOSE)
Near Hilmar, CA 95324
Kenneth
Job Details: 11/09/2020
WASHER WHIRLPOOL WFW9500TC01 Installed steamer that was provided by customer. Tested unit. Unit is working properly.
Near Visalia, CA 93291
J.E.
Job Details: 11/09/2020
WASHER WHIRLPOOL MVWB865GW0 Installed new lid every tested unit unit now locking as intended and working properly at time of service. Job completed
Near Kingsburg, CA 93631
James
Job Details: 11/09/2020
DRYER MAYTAG MED6630HC0 "Found unit with no power, found loose connection at main acu. Fixed connection and tested unit. Unit not heating again. Ordering new acu and heating element with cut off and therm. ; ordrng 1 280148 (cutoff-tml) and 1 W11350213 (ACU) and 1 WP3387747 (element)"
Near Exeter, CA 93221
J.E.
Job Details: 11/09/2020
DRYER WHIRLPOOL WGD4815EW2 Cycled unit and found bad thermal fuse. Installed new thermal fuse and re-tested unit unit passed all test at time of service. Job completed
Near Porterville, CA 93257
J.E.
Job Details: 11/09/2020
WASHER MAYTAG MVW7232HW0 Cycled unit through diagnostics and found F0E5 error code indicating washer out of balance. Checked suspension and found suspension not sitting properly on top right side. Reinstalled suspension and secured retested unit
Near Riverside, CA 92507
Kevin
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Multiple led modules are out and loud noise randomly. I tested unit and found some shorted led modules causing lighting issue and diffuser motor is really loud when opening and closing. Failed modules and diffuser. Removed and replaced diffuser and modules. Tested unit. All tests good.
Near Dos Palos, CA 93620
Kenneth
Job Details: 11/09/2020
WASHER WHIRLPOOL MVWB835DW1 Found unit getting F5E2 error code. Found unit with faulty latch. Ordrring new latch. Did not reschedule due to part availability ; ordrng 1 W10810403 (Latch)
Near Fowler, CA 93625
James
Job Details: 11/09/2020
WASHER WHIRLPOOL WTW5000DW1 Replaced gear case and basket. Unit now spinning as intended. Belt has slight squeak due to dirty splutch wheel from unit being left outside to elements
Near Los Angeles, CA 91606
John
Job Details: 11/09/2020
WASHER WHIRLPOOL WTW8500DW0 "The error code in the washer persisted. I could not remove it, the user interface is most likely damaged from the main control board, the customer is going to call whirlpool. The washer is in excellent condition.If whirlpool gives them parts.User interface Main control Drain pump, will be needed."
Near Reedley, CA 93654
James
Job Details: 11/09/2020
RANGE MAYTAG MGR6600FZ1 Found unit with center burner not lighting. Clog in oriface. Used needle to clear clog. Unit now working as intended.
Near Monterey Park, CA 91755
Francisco
Job Details: 11/09/2020
WASHER WHIRLPOOL WTW5000DW3 Checked unit found control clicking repeatedly. Found 120 vac incoming to board. Diagnostics light going off on board. Attempted disconnecting pump/shifter the re testing same results. Also unable to enter diagnostics mode. Unit needs main control ordering part.; schdld next appmnt for 11/17 TUE !
Near Altadena, CA 91001
Francisco
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL KRFC302ESS00 Checked unit found leak right at water line entering ice maker fill tube elbow. Ordering parts to correct issue. Also cx stated leak caused water damaged. Floor indeed damaged. Referred cx to wpl cx service for further help with floor damage.; ordrng 1 10463203 (tube-water) and 2 12991302 (screw)s and 1 A3223101 (insert) and 1 B5705333 (tube-water) and 1 M0114003 (clip- spee) and 1 W10420083 (valve)
Near Gustine, CA 95322
Kenneth
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Unit producing to much ice. Shut off arm not staying into ice maker. Will over flow freezer with ice. Ordering ice maker and shut off arm.; ordrng 1 4317943 (Icemaker) and 1 WPW10474785 (Arm)
Near Glendale, CA 91202
John
Job Details: 11/09/2020
DRYER MAYTAG MGDX655DW2 "Replaced the drive assembly parts, due to the noise coming from the dryer. The scorch mark is natural wear from the heat coming out of the dryer. The dryer tested good."
Near Altadena, CA 91001
Francisco
Job Details: 11/09/2020
WASHER MAYTAG MVWX655DW1 "Found multiple issues with unit. Gear case leaking oil, weak suspension and tub seems out of shape therefore causes excessive vibration on unit. Ordering parts ; ordrng 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10586077 (basket) and 1 W10748956 (suspension)"
Near Newman, CA 95360
Kenneth
Job Details: 11/09/2020
WASHER WHIRLPOOL WFW6620HC0 Found unit leaking from dispenser. Dispenser is on order. Ordrring bellows. Bellows is keeping water in it. Not draining it back into tub. Did not reschedule due to part availability ; ordrng 1 W11314648 (Bellows)
Near Glendale, CA 91206
John
Job Details: 11/09/2020
WASHER WHIRLPOOL MVWB955FW0 "The wash plate was flaking and chipping the chrome off of it, this was tearing the clothes. Replace the wash plate with a new one, also had to replace the bezel for the fabric softener. The washer tested good."
Near Los Banos, CA 93635
Kenneth
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Installed control and UI. Customer informed me ice container broke. Has hoke. Causing issues with ice dispensing. Ordering new ice container. Ice maker left at customers house; ordrng 1 W11185686 (Container)
Near Hilmar, CA 95324
Kenneth
Job Details: 11/09/2020
WASHER MAYTAG MVWB765FC3 Found unit with a drag in gearcase. Removed tub to ensure problem wasnt inbetween tub and basket. Ordering gearcase. Did not reschedule due to part availability ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)
Near Glendale, CA 91204
John
Job Details: 11/09/2020
WASHER WHIRLPOOL WFW560CHW0 "F0E2,F5E3, codes. The washer moves around during spin cycle, the floor seems to be an even. The washer should be removed and re-leveled properly by the maintenance team of this apartment complex. Washer tests good"
Near Visalia, CA 93277
J.E.
Job Details: 11/09/2020
WASHER MAYTAG MVWX655DW0 I called unit Found tub Leaking with liquid from tub ring. Tub will have to be replaced.; ordrng 1 W10752719 (basket)
Near Los Angeles, CA 90049
Isidore
Job Details: 11/09/2020
WASHER WHIRLPOOL WFW8620HW2 "Power cycle washer and was able to put washer into diagnostics , found no codes. Test washer in a rinse and drain cycle, washer working at this time."
Near Visalia, CA 93277
J.E.
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV Cycled unit and found broken Door switch. Customer states switch broke when he close the door. Door switch will have to be replaced.; ordrng 1 W11396033 (SWITCH)
Near Los Angeles, CA 90272
Isidore
Job Details: 11/09/2020
WASHER WHIRLPOOL WFW94HEAW0 "Found one of the level legs not correct, removed and reinstalled level leg, test washer no codes , put washer in a rinse and spin cycle. No other problems found washer working as designed."
Near Turlock, CA 95380
Kenneth
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Found unit freezing in fridge. Found ice built up around damper. Ordering damper and jazz board. Damper not opening properly. ; ordrng 1 WPW10594330 (Damper) and 1 WPW10503278 (Board)
Near Los Angeles, CA 91331
Randy
Job Details: 11/09/2020
WASHER WHIRLPOOL WFW5620HW2 Removed and replace control board now working as designed after testing.
Near Nuevo, CA 92567
Kevin
Job Details: 11/09/2020
WASHER WHIRLPOOL WFW5620HW2 Customer stated the LOC was on and it would not turn off. Customer also said another time the console was unresponsive and they had to unplug unit to get it to turn on. Failed console.removed and replaced console. Tested unit. All tests good.
Near Reedley, CA 93654
James
Job Details: 11/09/2020
DISHWASHER MAYTAG MDB4949SHZ0 Installed new water valve and tested unit. U it not filling with water checked voltage and found none from board to water valve. Board bad. Ordering new. ; ordrng 1 W11225084 (cntrl-elec)
Near Santa Clarita, CA 91350
Raymond
Job Details: 11/09/2020
RANGE WHIRLPOOL KGSS907SSS03 "Installed control and spark module. Tested, unit functions as designed."
Near Glendale, CA 91201
John
Job Details: 11/09/2020
REFRIGERATOR KITCHENAID KBSD608EBS01 "Three of the LED lights are out inside the refrigerator section, and oneLED light is out in the freezer section. Ordering the parts that I need.; ordrng 4 W10843339 (module)s"
Near Porterville, CA 93257
J.E.
Job Details: 11/09/2020
WASHER AMANA NTW4516FW3 Installed pump and electric board and re-tested unit unit passed all test of time of service. Job complete
Near Glendale, CA 91205
John
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Concern to the refrigerator leaking water, I tested the defrost system. And there is no leaks. It seems the refrigerators turning on and off at times. Ordering the controls; ordrng 1 W10838965 (thermistor) and 1 W11353813 (CONTROL ) and 2 WP489467 (washer)s"
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM Customer stated that the door gaskets are torn moved and replace door gaskets tested all works good at this time
Near Los Angeles, CA 90042
John
Job Details: 11/09/2020
WASHER WHIRLPOOL WTW5000DW3 "The customers tell me that the lid won’t open at times. They have to push on it a certain way to get it open, ordering a new lid strike and latch assembly.; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 11/09/2020
REFRIGERATOR KITCHEN AID KBFC42FTS03 Customer stated that thebunit is clicking on and off. Relay on control is failing. Removed and replaced main control. Tested all works good at this time.
Near Los Angeles, CA 90065
John
Job Details: 11/09/2020
DRYER WHIRLPOOL WHD5090GW0 " The dryer spoons too fast, it rolls the clothes up into a burrito shape. And it will not dry the clothes. The dryer needs a new motor, this is the second time I’ve seen this on this model.; ordrng 1 W11088562 (motor-drve)"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 11/09/2020
FREEZER WHIRLPOOL WRF535SWHZ03 Customer stated that unit is making noise. Found ice maker has stalled and timer is making noise. Removed and replaced ice maker tested all works good at this time.
Near Turlock, CA 95382
Cruz
Job Details: 11/09/2020
WASHER MAYTAG MVWC565FW2 "Fixed- installed new parts (pump, cntrl elec) I then put the appliance in a diagnostic test mode it completed filled,wash,drain, spin, no codes, no leaks, calibration test pass as well, cx ok repair."
Near Ceres, CA 95307
Cruz
Job Details: 11/09/2020
DRYER WHIRLPOOL WED4850HW0 "Fixed for fcc- found the appliance not heating, checked for voltage at wall outlet and found 240v, removed back panel and tested heater element and found it to be bad, removed bad one and installed new one (279838) from SP, reassemble back panel and then tested the appliance in a high heat cycle it heated fine, runs quiet, good air flow, cx ok repair ; used 1 279838 (ELEMENT) from stock"
Near Agoura Hills, CA 91301
Danny
Job Details: 11/09/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Unit is not making ice Found broken ice maker Need to order parts and rs call ; ordrng 1 W11126009 (icemaker)
Near Modesto, CA 95355
Cruz
Job Details: 11/09/2020
WASHER MAYTAG MVWX655DW2 "Complete- cx states the appliance is making abnormal sound and basket is banging the sides during spin cycle, checked the appliance for codes found none, put the appliance in a diagnostic test mode it completed filled, wash, drain, spin, found sound to be normal found that the cx is not loading the basket properly, instructed the customer on loading techniques, what cycles to use and what they do, what soaps to use and to read the use & care guide, the appliance is working fine at this time, cx said ok."
Near Calabasas, CA 91302
Danny
Job Details: 11/09/2020
COOKTOP WHIRLPOOL JED3430GS Grill is not setting properly Found faulty grille Need to order parts and rs call ; ordrng 1 W11083805 (grille)
Near Modesto, CA 95355
Cruz
Job Details: 11/09/2020
WASHER WHIRLPOOL WTW6120HW0 "Complete- cx claim the appliance has a burning smell and the basket is banging the sides during spin cycle, i then put the appliance in a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks no burning smell, at this time, found the appliance to be working fine at this time, instructed the cx on loading techniques, what’s cycles to use and what they do, what soaps to use, cx ok repair. Th"
Near Los Angeles, CA 91423
Danny
Job Details: 11/09/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 F2 e2Found faulty ui panel Need to order parts and rs call ; ordrng 1 W11367678 (UI PANEL ) and 1 W11368911 (PANEL)
Near Modesto, CA 95355
Cruz
Job Details: 11/09/2020
DRYER MAYTAG MGDC465HW0 "Complete- cx claims that air flow is fluctuating found air flow to be good not restricted, the appliance is brand new with brand new aluminum ducting, its venting properly not fluctuating, its heating as designed, instructed cx on loading techniques, how to clean Lint trap, cx ok repair."
Near Los Angeles, CA 91335
Randy
Job Details: 11/09/2020
REFRIGERATOR KITCHENAID KBRA20ERSS00 Found bad Ice maker removed and replaced. Now working as designed job complete.
Near Moreno Valley, CA 92551
Kevin
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Filter housing keeps popping open during normal use. Failed filter housing. Ordering housing. ; ordrng 1 WPW10394053 (housing)
Near Atwater, CA 95301
Kenneth
Job Details: 11/09/2020
COOKTOP JENN-AIR JGD3536BS00 Unit exploded. Cooktop bowed. Knobs no longer sitting flush. Unit would need new top. Manifold and burner heads. Caps.
Near Bakersfield, CA 93312
Andrew
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that unit was making a vibrating a rattling noise. Remove the front kick panel and put insulation between condenser coil and frame of refrigerator. Advise customer if noise persist call back.
Near Arvin, CA 93203
Mitch
Job Details: 11/09/2020
WASHER WHIRLPOOL WFW8740DW0 Upon arrival customer stated unit will start up then stop mid cycle and lock out they have to unplug unit and plug it back in to re set unit. Tested unit in diagnostic mode unit coded F9e1 long drain F8e1 long fill and f3e1 pressure unit is needing new valve pressure switch and pump.; ordrng 1 WPW10435242 (valve) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
Near Bakersfield, CA 93306
Andrew
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Customer stated that unit stopped cooling and then a few hours later started to cool again. Ran unit through diagnostics checked all components and all components working properly. Advise customer to keep an eye on refrigerator if it happens again to call back. If customer calls back we need to pre-ID main control and user interface.
Near Arvin, CA 93203
Mitch
Job Details: 11/09/2020
WASHER MAYTAG MVWC465HW Upon arrival customer stated unit will not complete wash. Tested unit in diagnostic mode unit coded basket speed fault tilted unit back found cam loose and belt broken ordering cam and belt.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
Near Los Angeles, CA 91344
Raymond
Job Details: 11/09/2020
DRYER WHIRLPOOL MODEL "Upon arrival cx states unit does not heat during sensing cycle. Found loose connection at moisture sensor. Secured and tested, unit functions as designed."
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 11/09/2020
WASHER MAYTAG MVWB725BW0 Customer stated that unit will not go into spin cycle and has water in it. Found drain pump is getting stuck. Unit needs a new drain pump ordering part in stock.; ordrng 1 WPW10409079 (pump-water)
Near Fontana, CA 92335
Tyler
Job Details: 11/09/2020
WASHER MAYTAG MVWC565FW2 Customer stated that then7nit would not start. Found unit in suds lock. Cleared suds lock and calibrated unit. Cycle tested all works good at this time. Customer to use less soap.
Near Moreno Valley, CA 92557
Kevin
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Unit not making ice. I ran diagnostic cycle and found ice maker motor really loud and frozen fill line to ice maker. Secondary fill valve seeping and unit needs new updated heater kit to correct line freezing. Ice maker needed for loud motor. Removed and replaced ice maker, fill valve and heater kit. All tests good."
Near Hesperia, CA 92345
Cesar
Job Details: 11/09/2020
WASHER WHIRLPOOL WFW6620HC0 Replaced console all tested good
Near Moreno Valley, CA 92557
Kevin
Job Details: 11/09/2020
DRYER WHIRLPOOL WGD7500GC0 Door not staying closed. Found failed hinges causing door to pop open. Removed and replaced door hinges and catch. All tests good.
Near Apple Valley, CA 92307
Cesar
Job Details: 11/09/2020
WASHER MAYTAG MVWB865GW1 Unit will cut out during spin cycle checked unit and found power supply connector on main control is not fully seated and the vibrating from spin cycle causes it to loose power. Fully seated connector and unit tested good
Near Hesperia, CA 92345
Cesar
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Ice build up on damper door keeping damper from closing all the way this caused air to continuously flow in to fresh food compartment and freeze. Cleared ice and door now seals all tested good
Near Apple Valley, CA 92308
Cesar
Job Details: 11/09/2020
DRYER MAYTAG MGDX655DW2 Customer instruct on function and use. Also on venting found vent is restricted
Near Fontana, CA 92335
Tyler
Job Details: 11/09/2020
DRYER MAYTAG MGDC465HW0 Customer stated long dry times. Found vent had nylon on the end restricting the flow. Fixed and tested all works good at this time. Fixed loos door handle.
Near Los Angeles, CA 91324
Randy
Job Details: 11/09/2020
WASHER WHIRLPOOL WFW6620HC0 Bad hot valve. Might be level sensor. All other things working. ; ordrng 1 W11316246 (SENSOR ) and 1 W11316255 (VALVE) and 1 W11316256 (VALVE DOUBLE)
Near Fontana, CA 92335
Tyler
Job Details: 11/09/2020
WASHER WHIRLPOOL MDB4949SKZ Customer stated that the dishwasher is not draining customer has new garbage disposal where the drain plate is not removed from garbage disposer unit cant drain. Advise customer to have installer of the garbage disposal come out and knock the plate out. All works good at this time.
Near Rialto, CA 92376
Tyler
Job Details: 11/09/2020
REFRIGERATOR MAYTAG MSF25D2EAB00 Customer stated that the ice maker stopped working. Removed and replaced ice maker tested all works good at this time.
Near Rialto, CA 92377
Tyler
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM01 Customer stated that the ice dispenser is jamming up inside the door down cubes got stuck causing the dispenser not to release ice removed all ice tested all works good at this time
Near Bakersfield, CA 93312
Andrew
Job Details: 11/09/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Customer stated that freezer light and refrigerator lights on the top are not working. Verified refrigerator little lights not working and freezer light not working. Need refrigerator the lights that are in series and linked together and comes in one harness. Need LED light module for freezer; ordrng 1 W10695459 (module) and 1 W11205082 (module)
Near Bakersfield, CA 93314
Andrew
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Customer stated that unit is still not making ice. Tested icemaker fan in diagnostics and it ran. But icemaker fan is running intermittently during normal operation. Ordering ice box fan and able to control; ordrng 1 W10846539 (evaporator fan blade) and 1 W11224256 (cntrl-elec)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Customer was concerned of water leak in the freezer compartment. I checked the unit and I found an iced up drain hole. Manually defrosted. Tested ok."
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 11/09/2020
RANGE KITCHENAID KSIB900ESS2 "Customer is concerned of cook top and lower oven not working. I checked the unit and I found an open thermal fuse and tripped breaker. Replaced the Thermal Fuse (WP3196548). The breaker doesn’t reset, recommended to the customer to call an electrician. The problem with the cook top is related with the unresponsive breaker.; used 1 WP3196548 (THERMAL FUSE ) from stock"
Near Los Angeles, CA 91344
Raymond
Job Details: 11/09/2020
WASHER WHIRLPOOL GSX9885JT0 "Upon arrival motor retainers broke and coupler is damaged, Needs coupler clips retainers and screws.; ordrng 1 285753A (coupling,motor) and 1 285809 (cam,agitator) and 2 WP273556 (screw)s and 2 WP8546127 (retainer)s and 2 WPW10086010 (retainer)s"
Near Los Angeles, CA 91331
Raymond
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Installed door, hinges, and name plate. Tested, unit functions as designed."
Near Los Angeles, CA 91040
Raymond
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed lights modules and tested, unit f7nctions as designed."
Near Los Angeles, CA 91364
Isidore
Job Details: 11/09/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 "User interface W10848783 and control board W10843055, making noise indicating water filter needs to be replaced customer has new water and tried to reset but user interface or control not registering replacement filter test filter housing switch ok, ordering parts; ordrng 1 W10843055 (cntrl-elec) and 1 W10848783 (cntrl-elec)"
Near Palmdale, CA 93552
Patrick
Job Details: 11/09/2020
DRYER MAYTAG MGDC465HW0 Found the unit making a noise. While in use. Drum seal off. Reinstalled and secured. Tested unit. All ops checked good
Near Los Angeles, CA 91364
Isidore
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Water valve WPW10179146 leaking from ice maker WPW10300022, parts ordered ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"
Near Moreno Valley, CA 92557
Kevin
Job Details: 11/09/2020
FREEZER WHIRLPOOL WZF34X20DW01 Unit not cooling properly. I found unit not defrosting properly. Ordering main control and thermistors. Heater tests good. ; ordrng 1 W11293202 (CNTRL BOX) and 1 WPW10383615 (thermistor) and 1 WPW10384183 (thermistor)
Near Lancaster, CA 93535
Patrick
Job Details: 11/09/2020
WASHER MAYTAG MVWC465HW2 Unit isn’t washing or spinning properly. Long fill error code stored. Found hot solenoid not opening to allow water flow. Removed and replaced valve. Tested unit all ops checked good
Near Ventura, CA 93003
Hector Zuleta
Job Details: 11/09/2020
REFRIGERATOR KITCHEN AID KBFO42FTX04 "Customer is concerned of condensation in the upper section of the freezer compartment. I checked the unit and there was a frost buildup in the upper left corner of the freezer, I checked the door and the door gasket and I don’t see any gaps in between the cabinet and the door gasket. I recommended to the customer that periodically wipe the frost."
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 11/09/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Customer is concerned of fresh food compartment not cooling. I checked the unit and I found an iced up fresh food compartment evaporator. I checked the unit and ordered parts ; ordrng 1 W10887790 (cover-evap) and 1 W113330076 (ELECTRONIC CONTROL )"
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 11/09/2020
DRYER MAYTAG MGDC465HW0 "Customer was concerned of dryer not heating. I checked the unit and I found the dryer not heating due to an open thermal fuse. Replaced the Thermal Fuse (WP3392519), also I noticed the dryers vent been restricted. I recommended to the customer to keep the vent clean. Tested ok."
Near Apple Valley, CA 92307
Cesar
Job Details: 11/09/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Found drain pump has broken metal blades and stopped motor from turning see pics rerouted for new pump ; ordrng 1 W11497943 (PUMP)
Near Winton, CA 95388
Kenneth
Job Details: 11/09/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Ibstalled sump assem. And tested unit. Unit is now working properly. Customer approves function.
Near Los Angeles, CA 91352
Raymond
Job Details: 11/09/2020
WASHER WHIRLPOOL WFW75HEFW0 "Upon arrival cx states unit not draining, found siezed drain pump. Needs pump. ; ordrng 1 WPW10605427 (pump-water)"
Near Modesto, CA 95355
Cruz
Job Details: 11/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Fixed- installed new part (module) freezer light is now working and ff lights are working as well, cooling, temps, doors, gaskets are all working as designed, cx ok repair. Cx said that cooling is still the same and is going to call whirlpool"