Near Los Angeles, CA 90272
Isidore
Job Details:
04/10/2020
WASHER MAYTAG MHW7100DC0
"Removed top panel, old water valve and pressure switch. Installed new water pressure switch and new water valve. Test for leaks and operation, washer working at this time cleared codes, washer working as designed"
Near Los Angeles, CA 91364
Isidore
Job Details:
04/10/2020
DISHWASHER KITCHENAID KDTE334GBS0
"Found F6E4 float switch stuck up position verified. F6E6 cold water, not verified. no water coming in, found float switch stuck, removed float remove float switch shaft excess flashing. Reinstalled float switch , test dishwasher operation ok at this time, working as designed"
Near La Verne, CA 91750
Jaime
Job Details:
04/10/2020
DRYER MAYTAG MGDC465HW0
"Found this knocking noise as dryer span. Removed panels, and there was some debris stacked between the drum and it’s support. Unit ok now"
Near Los Angeles, CA 91364
Isidore
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS00
"Removed old ice maker and installed new ice maker, test fill ok test 19 fill tube heater ok. Icemaker working at this time."
Near Thousand Oaks, CA 91360
Aaron
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW4955HW1
"Checked operations unit is working as design, basic unit final spin speed which is automatically set in the control no spin speed control, unit is balanced and correct feet set , unit has a cabinet flex to it from the upper edge which causes it to vibrate left and right a little bit more than the base there’s nothing mechanically I can do about that let the customer know and showed him that it is cabinet flex and there’s nothing I can do and since there’s no spin speed setting that you can affect if the unit is designed to work this way operating normalCustomer was using way too much soap and let them know that use the deep water wash to help balance out the stuff that’s in his washer stay in place for a good spin without getting out of balance"
Near Ivanhoe, CA 93235
Frank
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Customer stated no cooling as it should In FreezerPerformed diagnostics Found evaporator fan motor Comes on and offWill order part; ordrng 1 WP2315549 (evap fan motor)
Near Thousand Oaks, CA 91360
Aaron
Job Details:
04/10/2020
DISHWASHER KITCHENAID KDTE204GPS0
Checked the unit found the drain pump Seized up not running replace the drain pump unit still not draining out now found the airgap clogged pulled airgap top cleared out the junk unit now works in drains correctly operating normal now advise customer to rinse the dishes good food places are not to be in the dishwasher at this time because this issue again advised him he will be $115 plus labor trip charge if it happens again
Near Canyon Country, CA 91351
Raymond
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"Upon arrival upper RC and FC lights shorted, left RC door making a noise when opened. Need lights and cam.; ordrng 3 W11205083 (module)s and 1 W11239944 (module) and 1 WPW10505294 (cam)"
Near Barstow, CA 92311
Darren
Job Details:
04/10/2020
DRYER AMANA NGD4655EW2
Lint buildup caused fire.
Near Glendora, CA 91741
Jaime
Job Details:
04/10/2020
REFRIGERATOR AMANA ART308FFDM06
"Found gasket warped from the bottom hand sideUsed the heat gun, to warm it up and to stretch it for a good sealing. Fridge ok"
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
04/10/2020
WASHER MAYTAG MHW8200FC0
"Customer is complaining of washer not finishing the cycle. I set the unit in diagnostic and retrieved a F3E1 code (Water Level System Error), and F9E1 code (Long Drain). I ran a quick diagnostic test and washer not detecting water level, also not draining. Ordered parts and rescheduled. Allow (2) counts for this repair.; ordrng 1 W11044559 (hose) and 1 WPW10247306 (valve) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
Near Glendora, CA 91741
Jaime
Job Details:
04/10/2020
RANGE WHIRLPOOL KFGD500ESS04
Fond bottom ovens igniters with a broken wire. Pinched against the manifoldUppers oven igniter was already it drew only 1.8 Amps. Had replaced too know both ovens workGOT IGNITERS FROM COAST APPLIANCES1 WP7432P143-60 Upper igniter1 WPW10324738. Lower igniter
Near Rancho Cucamonga, CA 91730
Jaime
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
Found fridge dead no lights at all. There was no voltage at the outlet. Due to a damaged wire in the out let. They need to call an electrician
Near Fontana, CA 92336
Jaime
Job Details:
04/10/2020
DISHWASHER WHIRLPOOL WDT970SAHW0
"Found bottom spray arm and filter. Had them reinstalledAlso, explained to customer the function of the deter dispenser and how it works"
Near Santa Maria, CA 93455
James
Job Details:
04/10/2020
M/W OTR WHIRLPOOL WMH31017HZ
"Found u it operating but not heating and making low growling noise during operation ordering new mag, cap, diode, and high voltage trans. Requesting second man to uninstall and reinstall unit.; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
Near Bakersfield, CA 93308
Erick
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW75HEFW0
Install new parts on unit. Re-tested and passed all test with no failures at the time of service. Job complete
Near Arroyo Grande, CA 93420
Alejandro
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFC604FSS01
"Found the unit not cooling, replace condenser and charge refrigerant, check compressor condenser and refrigerator fan motors running normal"
Near Bakersfield, CA 93304
Patrick
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW5000DW3
Noises are normal noises. The unit can make ticking noise while in the spin. Customer upset with the diagnoses. I documented with trade partners. 7727484814 Camry
Near Exeter, CA 93221
Frank
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV0
Customer stated ice clumping upPerformed diagnostics Found water tube crimped Need to order; ordrng 1 01122363 (tube-water inlet)
Near Reedley, CA 93654
Frank
Job Details:
04/10/2020
WASHER MAYTAG MVWC415EW2
Customer stated wobbling when washingPerformed diagnostics Found agitated and screw worn Installed new parts Tested PassedJob completed
Near Ivanhoe, CA 93235
Frank
Job Details:
04/10/2020
WASHER WHIRLPOOL MHW6630HW0
Called tech support Spoke To RichExplained situation Running diagnostics together Polarity issue on same outlet causes problems And ran through diagnostics No error codesFound that the memory wasn’t erased So it kept repeating itself To not drain Sr# 7727560936Washer vibrates that is normalUnless it has to much clothes
Near Visalia, CA 93292
Frank
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFF507HBS00
Customer stated humming noise inside back of refrigerator And loud grinding noise from ice makerCalled techline spoke too Kathy On the 4/3/20Explained situation about loud humming noise in refrigerator And grinding noise in freezer ice makerDocumented 2 times control damper was installed And to order control damper and Air baffle / Diffuser coverGrinding noise Still there After dropping temperature down too 2Noise coming from motor when dispensing iceAnd keeps making grinding when not dispensing ; ordrng 1 W10822606 (motor) and 1 W11228023 (AIR DIFFUSER COVER) and 1 WPW10347114 (shaft)
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
04/10/2020
WASHER WHIRLPOOL MHW6630HW0
"Customer was complaining of washer not spinning fast enough on the Delicate Cycle. I set the unit in diagnostic and there was no error codes, also I ran a quick diagnostic test as well e Drain/Spin cycle and I found nothing wrong with the unit. I contacted the Tech Line (SR#7727563006) and he suggested that the washer will spin slowly in the Delicate Cycle then the rest of the cycles. Also I contacted the Trade Partners (SR#7727552245) and he informed me that the customer has an authorization number for the repair of the washer. Authorization #(MPNH100FPL1)."
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Customer cancel the call at the door.
Near Redlands, CA 92373
Rod
Job Details:
04/10/2020
REFRIGERATOR KITCHEN AID KRSC500ESS00
Use Authorization # KPNH8PNFP1Returned and replaced parts ordered but additional part was scraped from original call out had to reorder it.Parts ordered incomplete needed the light for icemaker but was removed by wfcc; ordrng 1 W11290115 (light)
Near Santa Maria, CA 93454
James
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04
Found water to icemaker tube cracked and frozen. Replaced tube. Unit now working as intended.
Near Santa Maria, CA 93454
James
Job Details:
04/10/2020
WASHER WHIRLPOOL MVWX655DW2
Unit had off balance load error. Ran auto test and found unit passed all testing. Ran calibration to reset to factory defaults. Unit working as intended.
Near Keyes, CA 95328
Cruz
Job Details:
04/10/2020
WASHER MAYTAG MVWB835DC0
Need to order the console for this unit. I put this cx on for Saturday ; ordrng 1 W11120178 (console)
Near Santa Clarita, CA 91350
Raymond
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT01
"Upon arrival FC frosted. Found defrost issue and warm air leak. Needs control, door, evap motor thermistor. 2 call count; rqstng P&A on 1 LW10599407 (dor-fip) and 1 W11126274 (air-tower) and 1 W11178521 (nameplate)"
Near El Monte, CA 91732
Stephen
Job Details:
04/10/2020
DRYER - GAS MAYTAG MGDC215EW1
Dryer is not heating at all. Found open thermal fuse. Replaced thermal fuse. Tumbling and heating properly at this time. Door handle broken. Sharp edges- cut hazard. ; ordrng 1 W10861225 (HANDLE-DOOR)
Near La Puente, CA 91746
Stephen
Job Details:
04/10/2020
WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0
Ran diagnostics. Coin slide is jammed. Found coin chute is damaged. Needs coin chute. EST 364.14. Labor 90.00.; ordrng 1 W11126319 (COIN CHUTE)
Near Tulare, CA 93274
Frank
Job Details:
04/10/2020
WASHER ROPER RTW4516FW
Customer stated long and no drain leaves clothes wet and loud grinding noise during wash cyclePerformed diagnostics Found plug not making contactAnd the grinding noise I don’t hearRunning diagnostics With customer presence She says whatever I did Unit sound better than it ever didNo fault codesIt’s drains water properly not leaving clothes wetTest -PassedJob completed
Near Visalia, CA 93292
Frank
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Customer stated air bubbles in water when dispensing Performed diagnostics Called Service manager Andrew before installing parts Explained situation He says there is nothing we can do There is air is coming from the home The only way to solve problemCustomer can add additional water filter as long it doesn’t lower the pressure or call water company Job completed
Near Ontario, CA 91764
Stephen
Job Details:
04/10/2020
WASHER MAYTAG MVWX655DW1
Won’t go into diagnostics. Lid locked. Opened lid. No green LED on control. Needs control and latch. ; rqstng P&A on 1 W11116592 (CONTROL) and 1 W11307244 (LATCH)
Near West Covina, CA 91791
Stephen
Job Details:
04/10/2020
WASHER MAYTAG MVWB865GW0
"Ran diagnostics. Had f9e2 error code. Ran auto test cycle. Lid not locking. Start button not working. Needs lid lock, console, and control. ; ordrng 1 W10810403 (LID LOCK) and 1 W11135391 (CONSOLE) and 1 W11162440 (CONTROL )"
Near Los Angeles, CA 90027
Leon
Job Details:
04/10/2020
DISHWASHER KITCHENAID KUDE20FBSS0
Replaced drain pump.Collected $220.00 remaining balance.After running diagnostic check unit working properly as designed
Near Los Angeles, CA 91602
Leon
Job Details:
04/10/2020
WASHER WHIRLPOOL MHW2000AWW
Cx states that unit is shutting off during washing cycle.Called Dave he helped me to do diagnostic and he said door latch assembly is bad and that part is out of stock.Cx payed only $115.00
Near Los Angeles, CA 91040
Leon
Job Details:
04/10/2020
OVEN WHIRLPOOL WFE550S0HZ1
Replaced all selected parts.After running diagnostic check unit working properly as designed.
Near Rancho Cucamonga, CA 91730
Stephen
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW7500GW2
Washer is in small plastic pan. Customer refused to sign damage disclaimer. Advised customer to have pan removed for access for service. 3 count job. Allow extra time.; saved tckt
Near Glendale, CA 91206
Leon
Job Details:
04/10/2020
DRYER WHIRLPOOL WGD5000DW3
Cx states that unit is not heating properly.Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Los Angeles, CA 91356
Randy
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KBFN506ESS00
Found unit not cooling unit has compressor issue too weak. Unit has no leaks. All boards okay at this time no issue. Cx paying service call 115.00 via check # 1093Scheduled for Saturday. 4 call count. ; ordrng 1 8201675 (compressor)
Near Rialto, CA 92376
Stephen
Job Details:
04/10/2020
WASHER MAYTAG MVWB850YG1
"Ran diagnostics. Had f40 error code. Ran auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. No leaks found at this time. Instructed customer to run clean cycle with affresh cleaner monthly, use only one detergent pod, to replace fill hoses. Complete."
Near Rancho Cucamonga, CA 91730
Stephen
Job Details:
04/10/2020
WASHER MAYTAG MVWC565FW1
"Ran diagnostics . No error codes found. Leaking . Found pump to cabinet hose connection leaking at drain pump. Reinstalled hose/ clamp to pump. Fills, agitates, drains, rinses, and spins properly. Complete."
Near Bakersfield, CA 93306
Michael
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW97HEDBD0
Dispenser housing was not in techs part load out. Office to reschedule call when parts are available Called cx by cell and informed of situation; saved tckt
Near Cayucos, CA 93430
Tom
Job Details:
04/10/2020
REFRIGERATOR JENN-AIR JB36NXFXLE00
"Visual inspections shows over production of ice, Bail Arm not in keyed position, removed from IM. Attempted to reinstall Bail Arm, functional but loose, replace IM. Tech did not receive PreID parts, will reorder IM./IM - (W10913630)/Parts - 139.94Labor - 65.00SC - 115.00Tax - 10.15Total - 330.09/Customer approves estimate, order IM./NOTE - SECONDARY CONTACT WILL BE AT LOCATION, CONTACT SECONDARY CONTACT ADDED IN NOTES; ordrng 1 W10913630 (icemaker)"
Near Los Angeles, CA 91304
Joe
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW5000DW2
Units gearcase is burning up motors. Ordering gearcase.; ordrng 1 W11035751 (gearcase)
Near Bakersfield, CA 93308
Patrick
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Removed and replaced ice container. Tested unit. All ops checked good
Near Rialto, CA 92376
Jaime
Job Details:
04/10/2020
WASHER MAYTAG MVWC565FW0
"Installed the transmission,belt and the agitator. Agitator was taken from coast appliances. W11161960. Please request double labor. This was an extended labor"
Near Modesto, CA 95351
Cruz
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
"Need more work- found door to be Warped from normal wear causing door not to seal properly allowing warm air to enter inside it is creating condensation, found evap motor barley running frozen ice is building up on coils and evap cover, ordering parts for unit. ; ordrng 1 LW10599407 (dor-fip) and 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor)"
Near Los Angeles, CA 91356
Randy
Job Details:
04/10/2020
DISHWASHER WHIRLPOOL WDF760SADB1
Removed and replaced parts tested no leaks. Working as designed. 487.81 collected last visit.
Near Covina, CA 91722
Juan
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
"Removed fresh food compartment thermistor, placed it in a glass of iced water. At first resistance checked fine, but after a while resistance fluctuated up and down. Per tech line advice, thermistor which is a part of the control harness, needs to be replaced.; ordrng 1 W11084235 (harns-wire)"
Near Pasadena, CA 91101
Juan
Job Details:
04/10/2020
DISHWASHER MAYTAG MDB4949SHZ0
"Clogged air gap and drain hose to disposer, instructed customer to replace both. Lower spray arm is damaged, not staying on.; ordrng 1 W10803178 (arm-spray)"
Near Los Angeles, CA 91335
Randy
Job Details:
04/10/2020
DISHWASHER KITCHENAID KDFE104DBL2
Replaced motor and pump. Tested now ok no leaks. Ran diagnostics passed cx approves job complete.
Near Los Angeles, CA 91326
Randy
Job Details:
04/10/2020
WASHER WHIRLPOOL MAV7557EWW
Covering trip and diagnosis only. Cons responsible for full cost of repair including labor and parts. Safety call. SR#7727562253.Drive motor out burning smell coming from motor. Wp covered s call Quoting for repair. WP21001950 motor 134.22 Labor 180 314.22. Total. Cx declined. Job complete.
Near Riverside, CA 92503
Tyler
Job Details:
04/10/2020
DRYER MAYTAG MGDC215EW2
Customer stated that the unit will not start. Found broken door switch. Fixed and tested and found drum fill not turn. Found motor pulley broke. Removed and replaced pulley tested all works good at this time.
Near Riverside, CA 92509
Tyler
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Customer stated that refrigerator and freezer are not cooling. Found freezer evaporator frozen over blocking the fan motor. Customer to defrost unit for 24 hours set defrost cycle to every eight hours on control tested all works good at this time.
Near Riverside, CA 92503
Tyler
Job Details:
04/10/2020
DISHWASHER MAYTAG MDB8989SHZ0
Customer stated that the unit is not draining. Found blocked drain hose. Customer has rubber extension hose advised to get factory extension hose to fix drain issue.
Near Riverside, CA 92504
Tyler
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW72HEDW0
Customer stated that the unit is not draining. Found debris in the drain pump causing long drain time. Cleared and tested all works good at this time.
Near Montebello, CA 90640
Juan
Job Details:
04/10/2020
WASHER MAYTAG MVWC555DW0
"Noisy gearcase, loose suspension rods, washplate was loose, tightened, but grooves are stripped. Gearcase and related parts need to be replaced. Unit cabinet shows a lot of rust. Unit is in a front porch, no front wall. ; ordrng 1 W10752187 (screw) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 WPW10006384 (drive belt)"
Near Modesto, CA 95356
Cruz
Job Details:
04/10/2020
FREEZER WHIRLPOOL WRF767SDHZ00
"Need more work - need a sealed system tech for repair- cx claims unit is barely freezing items, found freezer temp to be @ 33° look at pics, test 06 passed (bi-metal thermostat) found freezer light module to be out, could be a leak in the system, cx has ice maker turned off in the freezer compartment, will need to order parts for tech LV, send parts to LV Monday ; ordrng 1 876765 (mtg kit) and 1 W11205083 (module) and 1 W11224256 (cntrl-elec) and 1 WPW10466675 (compressor)"
Near Modesto, CA 95356
Cruz
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW5000DW1
"Needs more work- cx claims unit will get stuck on wash cycle will not advance, check unit for codes and found f7e1 long drain, ordering parts for unit. ; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec)"
Near Highland, CA 92346
Rod
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB01
Complaining of freezing in refrigerator sectionConfirmed that Lowe’s sent their tech out several times and the last time the Cx was told that a part would need to be replaced. Did not find on this visit that a part was required consumer storing products in such a way that air flow is inhibited. Due to the current disposition of the nation abnormal storage habits will be more frequent as a result pproducts may be used outside of their as designed parameters.
Near San Bernardino, CA 92407
Rod
Job Details:
04/10/2020
WASHER WHIRLPOOL WTW5000DW2
Stuck on rinse Sears outlet just 5 days agoGearcase has excessive noise....requires overhaul consumer returning unit less 5 days purchased and delivered.
Near Alhambra, CA 91801
Francisco
Job Details:
04/10/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
Checked unit found frost build up on ffc. Asked cx to defrost unit and will return Saturday to complete asked cx to shut unit off today.; schdld next appmnt for 4/11 SAT !
Near Shafter, CA 93263
Chase
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"When going to install new light into FC, found broken wire inside of cabinet.Called into WPL tech line and spoke to Steve. Did on video to show problem. This is deemed unrepairable by WPL. Getting submitted for exchange. Job complete. SR#7727562217"
Near Modesto, CA 95350
William
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02
"Found freezer door inner liner warped causing freezer to ice up and build frost, ordered freezer door for unit.; ordrng 1 W11104481 (dor-fip)"
Near Arvin, CA 93203
Patrick
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01
Still having issues. Loading isn’t the problem. Changed ui and rose temp. Tested unit. Center heater isn’t working. Needs new one ; ordrng 1 12722815B (rail-mulln)
Near Pasadena, CA 91104
Juan
Job Details:
04/10/2020
DISHWASHER KITCHENAID KDTE334GPS0
"F8e4 drain motor error. Drain pump not working. Replaced drain pump. Checked ops, unit is working fine.Advised customer in the future to clean area around appliance when scheduling service. Excessive dog and cat hairs throughout kitchen floor."
Near San Marino, CA 91108
Juan
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL KSSC42QMS01
"Rattling noise from underneath unit. Found incoming water line tube shaking, hitting the wall creating the noise. Incoming water pressure issue. Per customer’s request, turned water off to unit.Instructed customer to replace water filter first, if that doesn’t make a difference, to have a plumber correct pressure."
Near Alhambra, CA 91801
Juan
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Stuck water filter, customer unable to remove. Filter not coming off easily, turned water valve off, released system pressure. Removed filter, reinstalled it properly, dispensed water to build up water pressure. Water filter is now coming off normally as it should."
Near Bakersfield, CA 93308
Erick
Job Details:
04/10/2020
RANGE JENN-AIR JGCP548HL
Upon arrival found unit not properly installed correctly. Visible gaps on both sides. The right side is leaning down due to panel not sit on counter properly compared to the left side. Urges installed unit . Informed customer to have them come back out and have unit reinstalled properly. Call trade partners and documented findings. Do not send us back out job completeBack side file# 7727751246
Near Glendale, CA 91204
Leon
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Los Angeles, CA 91342
Antonio
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Lights are not working. Ordered light modules.; ordrng 3 W10843353 (module)s and 1 W10843846 (module)
Near Santa Clarita, CA 91350
Raymond
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW92HEFW0
"Upon arrival cx states unit leaking. Found film of dirt on door sealing surface causing leak. Removed and tested, unit functions as designed."
Near Templeton, CA 93465
Tom
Job Details:
04/10/2020
WASHER MAYTAG MHW7000AW2
"Model - MHW7000AW2Serial - C41950214/Entered diagnostics, found error codes F3E2, F0E1. Entered diagnostic tests, Door Lock good, Water Valves intermittent with certain valves, Rotation good, Drain good, replace Water Valves./Water Valves - (WPW10435242)/Parts - 80.87Labor - 65.00SC - 55.00Tax - 5.86Total - 211.73/Customer approves estimate, order Water Valve./NOTE - TWO TICKETS, 302956, SCHEDULE FOR BOTH; ordrng 1 WPW10435242 (valve)"
Near Manteca, CA 95337
William
Job Details:
04/10/2020
MICROWAVE WHIRLPOOL WOC54EC0AS02
"Found burnt wave guard cover on unit, gave customer estimate for repair $ $180.00, checked for arcing in mag tunnel, no acing found,, cx declined at this time. Gave cx part info."
Near Stevenson Ranch, CA 91381
Randy
Job Details:
04/10/2020
REFRIGERATOR KITCHEN AID kfis27cxms5
replaced ice maker. Collected for parts and labor 139. And labor 85. Total 238.23 job complete.
Near Bakersfield, CA 93308
Jim
Job Details:
04/10/2020
DRYER ROPER RGD4516FW0
Replaced gas coils.
Near Bakersfield, CA 93308
Jim
Job Details:
04/10/2020
DRYER AMANA NGD4655EW2
Replaced open thermal fuse. Unit tested ok; used 1 WP3392519 (THERMAL FUSE) from stock
Near Apple Valley, CA 92308
Cesar
Job Details:
04/10/2020
WASHER MAYTAG MVWX655DW2
Slow drain found restricted pump. Cleared restriction all tested good
Near Highland, CA 92346
Rod
Job Details:
04/10/2020
REFIRGERATOR KITCHENAID KRFC704FPS00
"Autho# KP8S0P8XL2 . Called wfcc tech line spoke with sterling at wfcc techline said that could be a pressure problem related to trapped refrigerant that cannot be sent through syste...........” evacuated and pumped into vacuum at 30hg to find after 15 minutes of holding vacuum gauge started to rise, indicating a leak. Went into evaporators to investigate possible lks in those and found none. Also found no leaks in any joints or tubing under product component area. Installed compressor and valve due to recommendation from wfcc claims lead.Further found foamed in place moles connector to compressor to be supplying intermittent voltage to compressor. We have suspected that a short in cabinet wiring. None repairable. Consumer had experienced excessive food loss as a result of fridge failures.Contacted sterling at wfcc techline found #7727559306. Bruce condemned product..........unrepairable"
Near Baldwin Park, CA 91706
Juan
Job Details:
04/10/2020
FREEZER AMANA ASD2575BRW01
Ice maker mechanism is getting stuck. Evaporator Drain tube is clogged allowing for defrost water to overflow onto freezer floor.; ordrng 1 WPW10153550 (extension) and 1 WPW10300022 (icemaker)
Near Los Angeles, CA 91601
John
Job Details:
04/10/2020
WASHER WHIRLPOOL WGT4027EW1
A sock is jammed in the drain pump. Need to drain pump.; schdld next appmnt for 4/11 SAT !
Near Los Angeles, CA 90068
John
Job Details:
04/10/2020
DOUBLE WALL OVEN WHIRLPOOL JJW9830DDP
"The doors are not closing on either oven, this is throwing the temperature. The upper oven is off by 50°. And the lower oven is off by 30°. Parts are no longer available for crucial functions. The rotary selector switch is jump and skip around these parts are no longer available."
Near Tracy, CA 95376
William
Job Details:
04/10/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"F4E3, ran diagnostic test found a wash motor function, checked voltage to motor, water pump and motor for unit; ordrng 1 W11085683 (pump&motor)"
Near Burbank, CA 91505
John
Job Details:
04/10/2020
OVEN KITCHENAID KOSE507ESS03
There is not proper voltage going to the oven. There’s not 240 going into the oven. I checked the wall socket there’s not 240 V at the primary input. Customer is aware of this issue.
Near Los Angeles, CA 91602
John
Job Details:
04/10/2020
WASHER MAYTAG MLE2000AYW
The drive pulley for the basket came off. Reinstalled it and tighten the drive pulley bolt. Reinstalled the belt to the pulley and motor. The washer tested good.
Near Farmersville, CA 93223
Chase
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Documented with office. Will need to reschedule for 14 days.
Near Tulare, CA 93274
Chase
Job Details:
04/10/2020
WASHER MAYTAG MVWC565FW2
"Installed new board and board blew up again. Confirmed 120v coming from outlet and correct polarity. Called into WPL tech line. Spoke with Dustin. Took ohm readings at board. Drain pump good shifter good. No ohms to motor. Told to replace motor, wiring harness, and board. Ordering parts.SR#7727560268; ordrng 1 W10885487 (MOTOR) and 1 W11255099 (HARNESS) and 1 W11399433 (CNTRL) and 1 W11428524 (CAP)"
Near Los Angeles, CA 91604
John
Job Details:
04/10/2020
RANGE WHIRLPOOL WFG525S0HZ1
"The right hand door Broke off. Replace the right hand door hinge. The oven tested good tested good. This is a tile floor, we do not have the Quitman to put down a anti tip bracket."
Near Tulare, CA 93274
Chase
Job Details:
04/10/2020
DRYER WHIRLPOOL WGD4850HW0
After installing new motor and timer unit ran for a second then heard pop under panel and unit stopped running.Called into WPL tech line and Spoke with Joel from WPL. Took voltage reading at push to start and when jumping from blue wire to blue wire unit started up. This is indicating a bad push to start shorted out. Ordering part for repair. Scheduling for tomorrow.SR#7727560724; ordrng 1 WPW10446920 (PUSH TO START)
Near Thousand Oaks, CA 91361
Joe
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW92HEFC0
Legs just needed to be adjusted.
Near Thousand Oaks, CA 91360
Joe
Job Details:
04/10/2020
WASHER WHIRLPOOL WFW5620HW0
Replaced controls that customer and whirlpool requested. Tested unit . Unit ran through test mode with no error codes job complete.
Near Porterville, CA 93257
Michael
Job Details:
04/10/2020
WASHER MAYTAG MVWC565FW1
Cx states making a loud noise and not washing properlyTech finds console u responsive but infested with roaches. Relays are clicking on and offTook quick pic of bugsUnit is unrepairable. Documenting with trade partnersSR#Job complete
Near Bakersfield, CA 93311
Michael
Job Details:
04/10/2020
OVEN WHIRLPOOL WOS51EC0HW00
Killed power to unit.Replaced consoleW11296169Supplied power and set time and date. Started bake cycle and unit now heats as designed Cx is happy job complete
Near Bakersfield, CA 93309
Jim
Job Details:
04/10/2020
DISHWASHER AMANA ADB1400AGW1
According to the customer the dishwasher only leaked once and she says that the water was soapy. I ran the dishwasher empty with a soap pod for 15 minutes and found no leaks.
Near Bakersfield, CA 93304
Jim
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Replaced board and damper. Unit tested ok
Near Santa Clarita, CA 91351
Raymond
Job Details:
04/10/2020
DISHWASHER KITCHEN AID KDTE334GPS
Upon arrival third level rack cracked wheel and teach loose. Needs third level system.; ordrng 1 W10913628 (track) and 1 W10914507 (track) and 1 W11027154 (dishrack)
Near Bakersfield, CA 93308
Erick
Job Details:
04/10/2020
WASHER MAYTAG MVWB765FC2
Cycled unit and found unit with bad control board and lid lock failing. Replaced both. Retest today and unit now cycles with no errors. Job complete
Near Bakersfield, CA 93312
Erick
Job Details:
04/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ
Found left side door cam out of alignment causing hinge to pop out of place and door hit liner. Remove door and reinstalled cam and hinge assembly. Re-level doors. Unit is now opening and closing without hitting side wall. Job complete