Adjusted self clean door latch hitting door

Upon arrival replaced door door fit on perfect with special tool. job complete

Installed part tested check out ok complete no dents or dings cause by tech.

Installed parts tested ch3ck out ok complete no dents or dings cause by tech.

Installed new pulley arms and unit is now working properly.

"Found loose rotor, tightened rotor and tested unit working as designed"

Installed part tested check out ok complete no dents or dings cause by tech.

After replacing all parts ordered the unit is now able to preform a spin cycle without any issues. All other functions tested ok as well. Job completed.

Installed new control board and tested unit working as designed

Replaced Im and ran full diagnostic on unit. Unit is now working per design. Reset ice maker and unit. Job complete.

Installed components and tested. Units is working properly.

"Installed washer, remolded both door gasket to seal correctly, units freezer door is now operating as designed at this time of service, customer approved repairs"

Installed new washer cabinet. Operating as designed.

Replaced door and unit is complete.

"Install the new drain pump, vent and control board on the unit. Retest the unit and now unit is working properly. Job complete"

Replaced parts and ran cycle. Unit passed all tests and is opals designed.

"Returned, replaced defective parts and also found blower wheel broken. WP607772 blower wheel; used 1 WP697772 from stock"

After replacing the rear diffuser that comes with a new rear bearing the dryer now sound normally and drum is also turning normally. Job completed

"Replaced main control brd, rail roller, upper rack rollers, spacer & rail end caps, ran self diagnostic cycle, unit operating as designed."

Replaced components and tested. Unit now working as intended.

Installed new harness and heating element and thermistor and tested unit working as designed

Install the new door front assembly. Now unit is working properly. Job complete

Replaced ice maker and ran cycle. Unit passed all tests and is operating as designed.

Installed thermistor tested working properly

Replaced main board and ran unit. Heating is working as designed. Job complete.

Installed new icemaker and water valve. All functions tested okay. Purge 2 gallons after new filter installed. Informed customer allow 72 hours for full bin of ice. Call complete

Replaced basket and ran cycle. Unit passed all tests and is operating as designed.

Replaced parts listed. Found insulation and a screw in the fan. Shorted it out. Causing the issue. Possibly from factory. Replaced and tested both parts and unit is now working correctly and as designed. Tried multiple functions and working. Job completed.

Installed motor and capaciter retest out ok complete no dents or dings cause bytech.

Replaced parts and checked out. The damper is now opening and closing correctly. No leaks. Job completed

Installed burner and tested unit. Unit is working properly.

Replaced user interface and control board. Defrost evaporator. Unit tested OK.

Evaporator fan changed out. Remove existing evaporator fan/blade. Installed new evaporator fan/blade. Unit operating as designed.

Installed part tested check out ok complete no dents or dings cause by tech.

"Fixed- installed new parts (2hinges, lid, pump) calibration test pass-auto test pass- no errors- no leaks- lid has no scratches or cracks, opening and closing per design- cx ok repair"

Replaced hide all tested good

Installed new icemaker and retested unit now working as designed job completed

Cx states he had vents cleaned. I changed all parts ordered and verified operation.

Installed evaporator harness assy. Refrigerator operating as designed. No leaks.

Installed agitator. Hub and suspension. Tested unit. Unit is working properly.

"Verified power cord is good, verified board part number. Removed old defective board and installed the new control board. Ran calibration cycle, ran diagnostics, diagnostics completed with No errors present. Unit is functioning as designed"

Installed parts tested check out ok complete no dents or dings cause by tech.

T stead found loose wire to control unit also has suds code needs to be cleaned

Sr7737337484. Cycle unit and found all components test normal called whirlpool to document. Job completed

"Found agitator bolt loose, tightened up and tested unit working as designed"

Installed new parts. New diffuser is operating at normal noise level. Ui will fix temp issues. Complete.

Installed new parts and re-tested unit now working as designed job completed

Install new ports and retested unit now working as designed job completed

Unit making bad sound. Found the cam noisy. Removed and replaced cam and tested unit. Unit functions normal now ; used 1 W10721967 (Cam) from stock

F9e1 error code for long drain. Failed drain pump. Removed and replaced drain pump. All tests good.

Installed new switch. All ops now working as designed.

Upon arrival found unit with light on the freezer no working. Replace the LEDs on the unit with W11632139 from truck stock. This because the Technical Service Pointer #: W11606409 Rev G. Special Project #: S84638. Retest the unit and now unit is working properly. Job complete. ; used 4 W11632139 (LEDs) from stock

SR#7737341251Unit only has a thirty day damage warranty. Tech line says have customer contact consumer support. Advised customer.Frame is bent and not repairable.

Upon arrival found unit with switch on on position for the compress causing this issue. Inform the customer how to properly use the unit. Job complete

After replacing the coupler chute and ice container the unit is now able to dispense ice. Job completed

"Checked the heater asm, tested in diagnostics, no power at the plug, needs main board, pulled the unit, installed the main board , operating ok now at this time, allow 24 hrs to cool correct"

"5 year warranty sealed system repair. Removed and replaced the compressor, pulled vacuum, recharged system, tested operations ok now at this time , allow 24 hrs to cool correct ; used 56 R600 (56 grams) from stock"

Replaced adjusters.racks now opening and closing.dishwasher working properly.

"Visual and physical inspection was conducted and found main harness going into cabinet from compressor compartment is 90% obstructed by insulation and male connector doesnt get to latch for proper connectivity. I have called support and spoke with David and have sent pictures to him via text message substantiating my findings. He provided me with an SR 7737138750. He had also said that since this is a none repairable issue, whirlpool will follow up with customer in 48 hours."

Replaced control tested good

Replaced harness all tested good

Removed old unit. Installed new unit. New unit operating as designed.

"Replaced right side hinge assy, ran self diagnostic cycle, tested door functions, unit operating as designed."

"Removed and replace tub hub and impeller, unit now working as designed."

"Found broken belt, support rollers seizing up, worn idler.. Replaced support rollers, belt, and idler pulley ( repair kit ). Cleaned base, motor, and shafts. Reglued drum seal. Tumbling and heating properly at this time. Vent needs cleaning, vent hood( missing). Instructed customer to call duct cleaning service. Complete; used 1 4392065 (Repair kit) from stock"

Replaced harness and heater.dw working properly.

Replaced parts needed. Ran calibration test and passed. Ran diagnostics test and passed. Cleaned out unit also. Job completed

"Ran diagnostics. Had f5e1, f5e2, and f5e3 error codes. Cleared error codes. Found latch failed. Replaced latch. Ran load size calibration, auto test cycle. Locks/ unlocks, fills, agitates, drains, rinses, and spins properly at this time. Removed coins from agitator/ basket gap. Complete."

Replaced leaking internal drain hose. Tested after repair all ok.

"Customer complaint is that unit is leaving dishes still dirty after cycle. Pump was replaced, unit is now working as designed."

Removed and replaced burners and heads and tested unit. Unit functions normal now

Installed valve kit water is now dispensing properly Job complete

Upon arrival found unit with switch on on position for the compress causing this issue. Inform the customer how to properly use the unit. Job complete

"Installed new control board, recalibrated unit. All functions tested okay unit did finish cycle. Call complete"

"Upon arrival found unit with frost on the evaporator cover, check the unit and found the connector for heater loose causing the no defrost. Reinstall the connector, retest the unit and now unit is working properly. Inform the customer they need wait at least 24 hours to put more food into the unit. Job complete"

"9/15/23 15:35: GY there 9/15 FRI, 15:22 to 15:35,Found door cam noise at base making noise. tightened cam. Operating as designed. Job Cmpltd"

Found door seal ripping near bottom of the door. Replaced seal and ran cycle. Unit passed all tests and is operating as designed.

Upon arrival found unit with water on the tub. Checked the unit and found the drain pump is broke. This was causing failure on the unit. Replace the drain pump on the unit. Retest the unit and now unit is working properly. Job complete.

"Installed new gasket, all ops now working as designed."

"F9E1 slow drain found lint build up in filter restricting drain, customer does not have access to pump filter on this model can only be cleared by technicians. Cleared filter on pump all tested good"

"I found the unit with lid lock error , I adjusted the door switch lever down ever so slightly like tech line advised me too, installed and secured new lock assembly, unit is now locking and unlocking properly as designed, customer approved repairs"

Installed new water valve all functions tested OK unit did finish cycle. Call complete

Unit was giving a long fill code. Cold water not coming in as it should. Removed and replaced valve and tested unit. Unit functions normally noe

"Find arrival inspected unit found that agitator screw had come loose and caused the agitator to crack a little bit. Also, the fabric softener dispenser came apart. Replaced both agitator and fabric softener dispenser tested unit unit is working as intended. Job complete."

Removed and replaced ui. Tested now working as designed

Replaced belt. Calibrated unit. Unit operating as designed. Job complete.

Found some frost in the freezer. Advised customer to clean all the frost off and check to see if frost returns. Frost happens when the freezer to doesn't close properly and warm air gets in. Most likely door was not sealing perfectly. Verified door closes properly and has a good tight seal. Advised customer to call back if frost continues. Call complete

Fridge not cooling. Iced over air ways. Found all 3 hinges loose causing doors not to seal properly. Secured hinges and squared doors to cabinet. Tested. Unit is working properly.

Found defective freezer door seal causing frost build up on food. Fixed door seal. Tested unit and is working properly. Customer education on use and care of unit.

Found the wires reversed for the 240 and reason the elements were not working properly. I wired it properly and now the oven is operating as designed. Customer instruction. Job completed.

Replaced worn out suspension rods. Unit ok after repair

Replaced shorted element and open thermal fuse. Tested after repair all ok.; used 1 279838 (Element) from stock

"Removed and replaced motor, cam and belt. Tested unit. All tests good."

Replaced damaged right fresh food door gasket.Tested ok

Removed and replaced units heating element and thermostat. Tested unit. Unit now working as designed.

"JB out 9/15/23. Customer states washer wont wash and displays F7E1.Verified this is the only stored fault code: F 71 tachometer missing or wrong signal. Cleared fault code ad inspected underneath washer. Found capacitor hanging by wire harness ( out of shield) with one (red) wire broken. Screw that holds capacitor to is stripped (at hole in GEARCASE)so capicator fell down into moving drive belt. Reattached capacitor to GEARCASE securely and repaired broken wire. Tested unit in spin unit will not spin. I tested unit in agitation mode. In agitation mode unit would spin only and not agitate. Upon powering down machine unit continue to spin with electronic control in off mode. Unplugged power cord from electrical outlet to stock machine. Advise customer electronic control, Capacitor, wire, harness and GEARCASE assembly must be replaced. Estimate to replace above listed components will cost more than a new replace a washing machine. Customer has decided against repairing and will purchased a new washer. Have advised customer to not plug machine into power outlet for safety reasons. Machine has been spinning in the off position."

Cycled unit and found bad cam. Installed new cam. Retested unit not working as designed job completed.; used 1 W10721967 (Cam) from stock

"JB out 9/15/23. Customer states watcher wont start or run. Found failed Capacitor. Installed replacement Capacitor W11395618 (was pre I.Dd for job 544943 but not used on that job).Reassembled and tested in SPIN cycle and in NORMAL cycle.Verified Fill, Agitation, Drain and Spin functions.Unit now operates as designed.NO CHARGE TO CUSTOMER.JOB COMPLETE ; used 1 W11395618 ( CAPICATOR) from stock"

Ran tested unit all ok. Verified power cord plugged in all the way verified junction box wire connections are good. Ran tested unit in service test mode all ok. Unit operating normally at the time of service no errors.

Removed old unit installed new unit new unit operating as design.