Near Perris, CA 92570
Kevin
Job Details: 05/27/2020
DRYER MAYTAG MGDB855DC4 Unit making noise during operation and not heating. I tested unit and found plungers on gas valve getting stuck and not opening. Failed gas valve. Removed and replaced gas valve. Tested unit. All tests good. Customer has custom venting. I installed venting per customers request when reassembling dryer. All tests good.
Near Bakersfield, CA 93309
Jim
Job Details: 05/27/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Leak in the fresh food evaporator. Replaced evaporator and recharged the system with 5.5 ounces of R134. Unit tested ok
Near Visalia, CA 93291
Frank
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW6620HW Customer stated it will go through cycles It won’t drain!!! Performed diagnostics No error codesIt won’t drain Will order part ; ordrng 1 W11316609 (pump-water)
Near Dinuba, CA 93618
Frank
Job Details: 05/27/2020
RANGE WHIRLPOOL WFG505M0BW2 Consumer stated oven door is broken upon arrivalGlass is shattered Pieces are missing Performed diagnostics Ordered parts with Dave Found more parts are missing will order; ordrng 1 WPW10535767 (glass-door)
Near Bakersfield, CA 93312
Jim
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW6620HC0 The washer tested ok. I found the problem to be that soap was causing the water to overflow in the dispenser. Customer using the load and go along with soap in the dispenser.
Near Visalia, CA 93277
Frank
Job Details: 05/27/2020
DRYER MAYTAG MGDB765FW0 Customer stated not heatingPerformed diagnostics Checked all components Thermal fuseThermostat Thermal cut off switch All goodIgniting isn’t ignitingRecommending control board; ordrng 1 W11089308 (cntrl-elec)
Near Bakersfield, CA 93312
Jim
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Frost build up on the fresh food evaporator. Need the new updated board and cover; ordrng 1 W10687090 (cntrl-elec) and 1 W10875099 (cover-evap) and 1 W10888881 (icemaker)
Near Riverbank, CA 95367
Lance
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Needs work- found faulty ice maker not cycling properly. Also, failed thermistor test and user interface not showing correct temperature setting display. We need to re route for repair; ordrng 1 4317943 (icemaker only) and 1 W11082783 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Near Duarte, CA 91010
Andy
Job Details: 05/27/2020
WASHER MAYTAG MHW5630HC0 "Leaks , found small hole in hose replaced hose and tested unit working properly"
Near Waterford, CA 95386
Lance
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Tech line sr#7727774474Needs work- found unit missing both left and right front rollers/leveling bracket. Also, mullein rail not operating properly. This is causing fridge door closure issue. We will need to re route with parts for repair. ; ordrng 1 WP12722803AP (rail-mulln) and 1 WPW10515762 (roller) and 1 WPW10515763 (roller)"
Near La Crescenta-Montrose, CA 91214
Francisco
Job Details: 05/27/2020
DRYER WHIRLPOOL WGD85HEFW0 "Removed and replaced drive motor, unit now checks ok."
Near Bakersfield, CA 93312
Jim
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Cracked ice maker tray. Replaced ice maker unit tested ok
Near Bakersfield, CA 93314
Jim
Job Details: 05/27/2020
WASHER WHIRLPOOL MHW7000AG0 No work was done
Near Fresno, CA 93722
Irvin
Job Details: 05/27/2020
COOKTOP WHIRLPOOL WCC31430AB03 "Cxsays the cooktop is not operating properly. Found the right rear switch failed. Removed power, replaced switch. Ran test passed. All functions normal."
Near Fresno, CA 93722
Irvin
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Upper fresh food lights are out. The freezer light failed. The driver board is not sending power to the freezer led. ; ordrng 1 W10843353 (module) and 2 W10843353 (module)s and 1 W11161172 (cntrl-elec)
Near Fontana, CA 92336
Tyler
Job Details: 05/27/2020
REFRIGERATOR BO KITCHEN AID KFIS29PBMS03 Customer stated that the unit was making noise and the ice maker stopped working. Found some sings of frost on freezer wall but noise is now gone. Checked ice maker for codes. Found E2 error code. Ordering ice maker in stock.; ordrng 1 WP-WPW10764668 (Ice maker)
Near Bakersfield, CA 93308
Dane
Job Details: 05/27/2020
WASHER MAYTAG MVWC565FW "Unjt was leaking from gear case. Unit needs new belt, gearcase, and motor.; 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
Near Santa Maria, CA 93455
Chase
Job Details: 05/27/2020
DRYER MAYTAG MGDB835DW4 "Door not closing properly, will need door catch. Door catches that I have in my truck stock do not fit on this specific model. Ordering correct door catch.; ordrng 1 WPW10610880 (CATCH)"
Near Arroyo Grande, CA 93420
Chase
Job Details: 05/27/2020
WASHER MAYTAG MVWX655DW1 "Found stripped hub not catching gears for agitation and wash cycles to work properly. Upon trying to take off washplate, would not come off. Plate is seized up to drive shaft of gearcase. Ordering all parts for repair ; ordrng 1 W10528947 (HUB) and 1 W10902814 (WASHPLATE) and 1 W11035751 (GEARCASE)"
Near Ventura, CA 93003
Aaron
Job Details: 05/27/2020
RESIDENTIAL REFR WHIRLPOOL ART308FFDW03 "Sealed system repair . Checked unit found the compressor is not working anymore rings are bad , filter dryer is cold , and compressor is on and really hot to the touch , ordered parts ; 1 W10810952 (tube) and 1 W10810959 (tube) and 1 W10913906 (coupler) and 1 W11092625 (compressor), used 5 R 134A (5 OZ) from stock"
Near Fresno, CA 93722
Irvin
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Removed power from the fridge replaced inter face. No change in issue. Found the upper hinge was not seated correctly. Recessed upper hinge, contacts properly. All ops normal."
Near Fontana, CA 92335
Tyler
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer stated that the unit is freezing produce in deawer and ice maker is not dispensing. Found produce still not in bags and drawer was set to middle between produce and deli. Set to produce. Found ice bin jammed with small cubes. Water filter has not been changed. Cleared ice bin. Customer replaced filter all works good at this time.
Near Turlock, CA 95380
Cruz
Job Details: 05/27/2020
RANGE WHIRLPOOL WMH78019HW3 "File 7727893936 Rich from whirlpool tech line said to replace the door M/w due to inner seal deforming, tech line was able to see issue with video chat, unit is brand new, ordering door per whirlpool. ; ordrng 1 W11196122 (door/mw)"
Near Bakersfield, CA 93312
Erick
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL SHSM63W55N/13 Installed new control on unit. Retested and passed all tests are no failures. Job complete
Near Baywood-Los Osos, CA 93402
Chase
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL KDFM404KPS0 "Unit keeps wanting to drain, pump continues to stay on. Also clean light keeps blinking and giving an audible tone every 5 seconds. Receiving 7-3 error code. Faulty control board, and ordering pump and latch just Incase. ; ordrng 1 W11410065 (CNTRL) and 1 W11412291 (DRAIN PUMP) and 1 W11412299 (LATCH)"
Near Arroyo Grande, CA 93420
Chase
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Found bad damper door staying stuck open causing for foods to freeze in RC. Cx concerned about filter not working, instructed her that it is the hard water in the area that there is nothing we could do about that. Ordering damper.; ordrng 1 W11317276 (DAMPER)"
Near Orcutt, CA 93455
Chase
Job Details: 05/27/2020
KITCHEN AMANA ADB1400AGS1 "Vacuumed out water, and installed new drain pump. Tested unit, and unit now draining without any problems. All ops now testing normal. Job complete."
Near Grover Beach, CA 93433
Chase
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW560CHW0 "F5e3, F0e2, found damaged connector to lid lock not allowing for unit to lock properly. Repaired connector to latch. Reinstalled. Calibrated then tested. All ops now testing out normal. Unit now working by design. Job complete."
Near Avila Beach, CA 93424
Chase
Job Details: 05/27/2020
WASHER MAYTAG MAH5500BWW "Diagnosed unit, found clogged up drain hose not allowing for water to full drain out. Cleared hose. Tested and unit now draining without any problems and running complete cycle. All ops now testing out normal. Job complete. "
Near Pasadena, CA 91104
Francisco
Job Details: 05/27/2020
MICROWAVE WHIRLPOOL WMH31017AS4 Checked unit found unit needs door as it is cracked. And also needs light cover for hood. ; 1 W10240330 (glass assy) and 1 W10468671 (door/mw)
Near San Luis Obispo, CA 93401
Chase
Job Details: 05/27/2020
FREEZER WHIRLPOOL KFIS29BBMS03 Found major frost buildup on fresh food evaporator. Defrosted and put unit into 8 hour defrost. Bimetal checking out okay. Instructed cx to leave unit unplugged for at least 48 hours to defrost the rest of ice build up. Cx agreed. All ops now testing out normal time of repair.
Near Glendora, CA 91740
Andy
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Needs valve ; ordrng 1 WPW10341320 (valve-inlt)
Near Hughson, CA 95326
Cruz
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW5620HW0 "Fixed- installed new part (bellow) tested unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Near San Luis Obispo, CA 93405
Chase
Job Details: 05/27/2020
WASH/DRY COMBO WHIRLPOOL WET4024HW0 Got door unlocked. Installers never removed sticker in front of latch not allowing for latch to interact properly. Removed sticker in front of sensor and tested. All ops now testing out normal. Unit now running through complete cycles and working by design. Job complete.
Near Modesto, CA 95350
Cruz
Job Details: 05/27/2020
REFRIG/SIDE-BY-S WHIRLPOOL WRS322FDAW04 "Secondary issue found a hole in ice bin. Installed all new parts (3 led lights, motor) lights are now working, dispenser motor is now dispensing, ordering part for unit. ; ordrng 1 WPW10558424 (ice-contnr)"
Near Bakersfield, CA 93308
Dane
Job Details: 05/27/2020
DISHWASHER JENN-AIR JDB9800CWX2 Cx compliant was unit not filling with water. Filled unit and let wash times using different cycles. Unit filled and washed normally.
Near Bakersfield, CA 93314
Dane
Job Details: 05/27/2020
OVEN KITCHEN AID KEBS109BSS00 Upon arrival the unit was dead. Found thermal fuse open. Removed and replaced a fuse and tested unit. Unit functions normal now
Near Clovis, CA 93619
Timothy
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Bad IM. Engineering digits changed part#.; ordrng 1 W10884390 (icemaker)
Near Bakersfield, CA 93306
Alejandro
Job Details: 05/27/2020
REFRIGERATOR KITCHEN AID KRFC704FPS01 "Found the unit not cooling,compressor not running, replace compressor and charge refrigerant, check compressor condenser and refrigerator fan motors running normal."
Near Clovis, CA 93619
Timothy
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 IM broken frost in bucket area.; ordrng 1 W10838126 (door-ice) and 1 W10873791 (icemaker)
Near Azusa, CA 91702
Andy
Job Details: 05/27/2020
REFRIGERATOR MAYTAG MRT118FFFH01 "Not getting cool enough found thermistor bad and cover has a crack in it, replaced thermistor and cover tested unit working properly"
Near Clovis, CA 93619
Timothy
Job Details: 05/27/2020
COOKTOP KITCHENAID KCGS950ESS02 Customer states the unit sputters when cooking and they smell gas when they open the cabinet where the gas valve is. Removed cooktop and could not detect a gas odor . The area where the customer smell the gas is next to the cooktop . The sputtering is from the large dual burner and might be normal. I will replace the burner head for the center burner. When I come back I am going to check for gas odors again. Customer will leave the cabinets closed so I can determine if the odor is stronger under the unit or in the cabinet next to it with the gas valve inside.; ordrng 1 W10836409 (burnr-head)
Near Tehachapi, CA 93561
Patrick
Job Details: 05/27/2020
OVEN KITCHENAID KOSE507EBL00 Found issues with oven not heating properly. Mostly runs too cold. Checked out error and found stuck key error. Panel needs to be replaced ; ordrng 1 W10588709 (panl-cntrl) and 1 W10859573 (sensor)
Near Los Angeles, CA 91326
James
Job Details: 05/27/2020
DISHWASHER KITCHEN AID KDFE204ESS Found unit with wash motor not engaging. Installed new sump assembly and tested. Unit now working as intended and customer approves functions at this time.
Near Bakersfield, CA 93307
Patrick
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL WDT720PADM Main control is bad ; ordrng 1 W10751502 (elect control board)
Near Modesto, CA 95350
Cruz
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW5000DW3 "Fixed for fcc- found water leaking from cold valve, removed bad one and installed new one (valve) tested unit in a diagnostic test mode it completed filled, wash, drain, spin, no leaks from valves, checked unit for codes found none, cx has a recording of leak on phone. Cx ok repair."
Near Los Angeles, CA 91436
Randy
Job Details: 05/27/2020
WASHER MAYTAG MVWB835DW4 "Multiple errors won’t spin out water from clothes. F3e2 stuck key. f8e1 Fault is displayed when the water level does not change for a period of time OR water is present but the control does not detect the water level changing.F0E4 Fault is displayed when the water temperature is too high to have spin at final speed. Speed will be limited to 500 rpm. f0e3 Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify:• Load size exceeds washer capacity. Remove excess laundry, thenrestart the cycle.Cx had agitator style before Need to instruct on loading Found bad water valve and fascia not responding at times. Washplate stripped needs 3 parts. Cx needs am Wednesday. ; 1 W10902814 (washplate) and 1 W11115285 (panel-cntl) and 1 W11165546 (valve)"
Near Oakdale, CA 95361
Cruz
Job Details: 05/27/2020
OVEN WHIRLPOOL WOS51EC7HS00 "Fixed- installed new parts (cntrl elec, tod thermostat) tested in a bake and broil cycle it heated fine cx ok repair"
Near Fresno, CA 93730
Timothy
Job Details: 05/27/2020
REFIRGERATOR WHIRLPOOL WRX735SDHZ02 Installed control customer to contact WP customer service if food is still freezing.
Near Los Angeles, CA 91436
Randy
Job Details: 05/27/2020
WASHER MAYTAG MHW8630HW0 Found not dispensing soap properly. Replaced valves . Found water now coming now but dispenser filling incorrectly and leaks ordering dispenser. Soonest is Tuesday 2nd. ; ordrng 1 W11316372 (dispenser)
Near Los Angeles, CA 91436
Randy
Job Details: 05/27/2020
MICROWAVE JENN-AIR JMC2430DS00 Found panel with stuck key error code. Informed possible has more codes can’t get to diagnostics Cx okayed aware. Replaced panel for service call fee and 170 labor. Cx approves quote. Replaced now have F6E6 lost communication somewhere needs new control and brining another panel could be faulty see this before. ; ordrng 1 W10815465 (cntrl-elec) and 1 W11229663 (panl-cntrl) and 1 WPW10260060 (cntrl-elec)
Near Santa Clarita, CA 91354
Raymond
Job Details: 05/27/2020
RANGE WHIRLPOOL WFG535S0JV0 "Upon arrival right door hinge warped causing a bind when closing. Replaced right door hinge and tested, unit functions as designed."
Near Los Angeles, CA 90041
John
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW9450WW00 "The washer was giving an error code, replace the pressure switch. Also replace the pressure switch tube. The washer tested good I let it run for 25 minutes while I was there. No error code came up."
Near Avenal, CA 93204
Enrique
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Please don’t schedule an appointment , will update pvr Saturday .; schdld next appmnt for 5/23 SAT !"
Near Merced, CA 95341
Kenneth
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Not cold in frdidge. Frosted over evao. Informed custkmer to unplug for 24 hours. Changed defrost to 8 hour defrost. Ordering defrost bi metal harness. Will replace diffuser in return visit. ; ordrng 1 W11449066 (Harness)
Near Coalinga, CA 93210
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW5000DW3 "Washer still makes clunking noise in spin cycle , control relay makes clicking noise when washer is off . Replaced drive pulley and actuator , didn’t fix the problem . I called techline sr #7727842991 techline instructed me to replace the control before installing other parts . I will take the gearcase with me incase I need it . ; ordrng 1 W11417466 (CENTRAL ELECTRIC )"
Near Bakersfield, CA 93311
Patrick
Job Details: 05/27/2020
OVEN WHIRLPOOL WOS72EC0HS01 Found console blacked out but beeps when buttons pressed
Near Rialto, CA 92376
Jaime
Job Details: 05/27/2020
WASHER MAYTAG MVWC565FW0 Customer wanted a panel to be replaced too. Do it all at the same time; ordrng 1 W10641362 (panel-rear)
Near Tulare, CA 93274
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL WRS325SDHZ01 "Inspected whirlpool front load washer . Customer concerns , water keeps overfilling and leaking in dispenser . Installed new valve , all functions tested normal . No leaks ."
Near Los Banos, CA 93635
Kenneth
Job Details: 05/27/2020
WASHER MAYTAG MVWB855DC3 Unit wasnt filling through cold. Went to shut off water at house to remove hose and check water pressure through hose. Turned shut off lever and lrver broke off in hand. Informed custimer to get someone to replaced the valve. And unit will work. Dried up as much water as possible.
Near Los Banos, CA 93635
Kenneth
Job Details: 05/27/2020
DRYER MAYTAG MEDC465HW0 Dryer not turning on due to improper voltage. L2 to N measured 240 volts. L1 to N no volts. L1 to L2 measured 244 volts. Informed custinet to call out electrician to check power outlet. Call back if problem continues after proper voltage is supplied.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 05/27/2020
RANGE WHIRLPOOL WFG320M0BS3 Customer is concerned of Oven Light Bulb burn out often. I contacted the Tech Line (SR#7727898871) and he recommended to replace the Light Bulb and the Socket at the same time. Ordered parts and rescheduled.; ordrng 1 W10856866 (sockt-lite)
Near Redlands, CA 92374
Rod
Job Details: 05/27/2020
DRYER WHIRLPOOL WGD5000DW3 SquealsConfirmed .............found rollers and idler stickingReplaced with dryer repair kit from stock. As designed op returned; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Redlands, CA 92373
Rod
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Icemaker won’t produce iceConfirmed imaker issue............ will not function on diagnostics; pckd up 1 W11294907 (icemaker)
Near Moreno Valley, CA 92557
Kevin
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "When I arrived to install parts, the led modules had when out while waiting for parts. I tested led modules and found module in RC is shorted and damaged module in FC. Ice container was also broken in the box. Unit needs led modules and another ice container; 1 WPW10515058 (light) and 1 WPW10515058 (light) and 1 WPW10558423 (ice-contnr)"
Near Ontario, CA 91764
Jaime
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Tape was installed on first visit. Today went back and explained and showed customer what I installed
Near Ontario, CA 91764
Jaime
Job Details: 05/27/2020
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS1 Main control board was replaced. On the module light. Lights are working OK.
Near Victorville, CA 92392
Cesar
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 No ICesar production found freezer temp is high found freezer evap fan shorted it damaged control rerouted for control and fan ; ordrng 1 W10807388 (cntrl-elec) and 1 WPW10514110 (motor evaporator)
Near Rancho Cucamonga, CA 91739
Jaime
Job Details: 05/27/2020
RANGE- GAS WHIRLPOOL WEG750H0HZ0 Installed the new control pane range ok
Near Victorville, CA 92392
Darren
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Ordered door, warped.; schdld next appmnt for 6/5 FRI !"
Near Rancho Cucamonga, CA 91737
Jaime
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Installed the main control board and thermistor on freezers evaporator. This time the frost was in the freezers sideOn first visit I worked on the fresh food side
Near Yucaipa, CA 92399
Rod
Job Details: 05/27/2020
WASHER MAYTAG MVWB865GW0 Seems to whine when washingUnable to determine squealing or whining during several activations of wash and or spin with standard sized load. Did find component problem code stored in control memory which had indicated that a stuck selector button had stuck. After running diagnostics found code had self corrected indicating a temporary condition
Near Moreno Valley, CA 92555
Rod
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW7000DW0 Returned to replace W10812423 (cntrl-elec) and 1 W10860738 (console)and restore as designed operation.no leaks
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 05/27/2020
REFRIGERATOR MAYTAG MRT311FFFH00 "Customer still concerned of condensation in the freezer compartment. I checked the unit and I found two gaps in the left side corner of the freezer door gasket. I removed the door and added a Nylon washer on the bottom freezer door hinge to lift up the door to correct the gap, now both gaps are gone and the door is closing properly, also in a previous repair both compartments gaps in between the cabinet and the liner has been sealed with Silicone Sealant (WP482338). I contacted the Tech Line to documented (SR#7727896891). Tested ok."
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 05/27/2020
WASHER MAYTAG MVWB835DW0 "Replaced: Gear Case (W10811956), Clutch (W10754448), Wash Plate (W10902814), Spaner Nut (W10909670), Screw (W10752187), and Console (W10861510). Recalibrated the unit and ran a manual and automatic diagnostic test. Tested ok."
Near Lancaster, CA 93535
Jonathan
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found defective compressor. Replaced inverter box. And control.; ordrng 1 W10780378 (compressor)
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL WDF330PAHS1 Customer was concerned of dishwasher not been attached properly to the counter. I checked the unit and I found the Under counter Bracket not holding down the unit. Removed dishwasher and reattached Bracket. Tested ok.
Near Los Angeles, CA 91411
Randy
Job Details: 05/27/2020
WASHER MAYTAG MHW6630HW0 Found washer complaint leaks out of dispenser need new dispenser and wp needs to be adjusted not leaking forward. Cx okayed. ; ordrng 1 W11316600 (drawer)
Near Ventura, CA 93003
Hector Zuleta
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Replaced: Door Gasket (W10856583), and Drain Tube (W10717194). Tested ok."
Near Paso Robles, CA 93446
Tom
Job Details: 05/27/2020
DRYER MAYTAG MGDB765FW0 "Customer states there have been many attempts to repair Door, including Strike, Latch, and Door replacement by multiple technicians. Visual inspection of Hinges show nothing abnormal, Front Plate shows wear patterns in paint where Screws securing Hinge rest when Door is closed. Tech suspects that Front Panel is pushing on Screws securing Hinge to Door, effectively and randomly causing Door to open under different environmental circumstances. Tech placed spacers behind Hinge to relieve pressure on Door to test theory, order and replace Left and Right Hinge and Front Panel.; ordrng 1 279659 (panel) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE)"
Near Victorville, CA 92392
Darren
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced sump assembly, cycle tested unit, checked out okay."
Near Riverside, CA 92507
Rod
Job Details: 05/27/2020
WASHER MAYTAG MHW3505FW0 Long drain problem codeConfirmed Drain pump malfunction; ordrng 1 WPW10605427 (pump-water)
Near Pasadena, CA 91104
Francisco
Job Details: 05/27/2020
WASHER MAYTAG MVWX655DW0 Checked unit found loose bolt at gear case. Tightened bolt with loc tite. Unit now checks ok.
Near Pasadena, CA 91104
Francisco
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 checked unit found temp within range. Explained to cx how air flows inside unit to avoid freezing issues. Also adjusted condenser bracket to avoid vibration noise. Unit now working as designed.
Near Agoura Hills, CA 91301
Joe
Job Details: 05/27/2020
OVEN JENN-AIR JJW2730DS02 Replaced parts and tested unit. Unit is functioning as designed. Job complete.
Near Malibu, CA 90265
Joe
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Sr 7727898837Unit does not sound out of the normal instructed customer on units normal noise job complete.
Near Chowchilla, CA 93610
Kenneth
Job Details: 05/27/2020
WASHER MAYTAG MVWB765FW3 Customer cincerned about stains. Informed custiner on proper soap usage and fabric softener usage. Instructed custiner to use bulky sheets for more water. Customer approves.
Near Hanford, CA 93230
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW8040DW4 "Inspected whirlpool washer . Customer concerns, fills and stop . In diagnostics found long fill error code . ; ordrng 1 W11220230 (valve)"
Near Cambria, CA 93428
Tom
Job Details: 05/27/2020
WASHER WHIRLPOOL W10280475B "Upon arrival, unit unplugged. Plugged in unit, Lid Locked. Powered unit on, Lid Lock disengages. Entered diagnostics, found error code F7E1, F7E5, F0E5. Cleared error codes, entered diagnostic tests, Water Valves good, Lid Lock good, Drain good, no Agitation and no Spin. Visual inspection of under carriage shows oil present, Belt deteriorating, Splutch worn, and Actuator slipping. Replace Gearcase, Belt, Splutch, and Actuator.Customer declines repair. No damage to unit or home from tech, job closed."
Near Moreno Valley, CA 92557
Rod
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Returned to replace 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 WPW10503833 (cntrl-elec) as designed op will return in 24-48 hrs
Near Thousand Oaks, CA 91320
Aaron
Job Details: 05/27/2020
MICROWAVE KITCHEN AID KMHC319ESS3 "Main door with controls built in covered display looses power, intermittently harness has problems needs door complete to repair unit , ordered parts ; ordrng 1 W11205123 (door/mw)"
Near Bakersfield, CA 93311
Erick
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 Install new parts on unit. Retested unit and unit is now cycling and washing with no errors. Job complete
Near San Bernardino, CA 92404
Rod
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Doors swing too fast upon opening and noise at times. Doors not aligned.Confirmed door alignment and noise door swingRestricted condenser coils can cause excessive heat and compressor can work much harder trying to release absorbed heat from box. This can cause intermittent noise depending on ambient temperature.Realigned doors and further adjustment to product impossible due to product cabinet spacing to kitchen cabinet allows for no upward movement of product
Near Los Angeles, CA 91304
Danny
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Not making ice Found faulty ice maker Replaced ice maker and reinstall unit Ice maker cycled and filled up with water Advised client to allow 3 days for a full bucket of ice
Near Monterey Park, CA 91754
Juan
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer concerned unit keeps sliding back into the cabinet. Found leveling legs had not been adjusted. Adjusted legs, checked ops, unit staying in place now."
Near Hanford, CA 93230
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW5005KW0 "Found drain pump disconnected wire harness . Connected harness , retested it . All functions tested normal . No leaks ."
Near South Pasadena, CA 91030
Juan
Job Details: 05/27/2020
OVEN WHIRLPOOL KCGS550ESS00 "Spoke to customer, no heat at all this time. Previously controls were not powering on, will like bring safety thermostat.; ordrng 1 WP4449751 (thrmst-fix)"
Near Hanford, CA 93230
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW85HEFW1 "Found f3e1 - water level sensor fault . Installed new switch , ran quick diagnostic test . All functions tested normal , no leaks ."
Near San Marino, CA 91108
Juan
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Right side fresh food door switch is broken, left hand switch not working properly. Both switches need to be replaced.; ordrng 2 W11396033 (DOOR SWITCH )s"
Near Hanford, CA 93230
Enrique
Job Details: 05/27/2020
WASHER WHIRLPOOL MVWB865GC0 "Maytag washer displaying LF error ( shorted valve ) , installed new valve , truck stock . All functions tested normal , no leaks .; used 1 W11165546 (VALVE) from stock"