Near Ceres, CA 95307
Cruz
Job Details: 02/12/2020
WASHER MAYTAG MVWB765FW3 "FIXED 4 FTC- cx claims hot water will continue to flow into unit when unit is not being used, found seal on hot water valve to be bad, I then installed installed part (housing) calibrated for wash performance, ran diagnostic test 51 it passed, no leaks, no codes, unit is working as designed, cx ok repair."
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Ice maker not producing ice at all. Ordered parts and rescheduled . ; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater) and 2 W11396033 (LIGHT SWITCH)s and 1 WPW10341329 (water valve assy) and 1 WPW10347087 (gasket) and 1 WPW10764668 (ice maker)
Near San Luis Obispo, CA 93402
George
Job Details: 02/12/2020
REFRIGERATOR WHIRPOOL WRF560SMHB00 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Delano, CA 93215
Chase
Job Details: 02/12/2020
WASHER AMANA NTW4516FW3 Found bad gearcase making loud jet like sound. Replaced gearcase and splutch assembly. Unit now running complete cycle and working by design. All ops now testing normal. Job complete.
Near Delano, CA 93215
Chase
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW04 Found bad thermistor not interacting to keep proper temp. Installed new thermistor. All ops now testing normal. Unit working by design. Job complete.
Near Madera, CA 93636
Timothy
Job Details: 02/12/2020
FREEZER KITCHENAID KRFF707ESS01 Installed cover. Unit operating as designed.
Near Baywood-Los Osos, CA 93402
George
Job Details: 02/12/2020
REFIRGERATOR WHIRLPOOL WRF535SWHV Found refrigerator ice maker not functioning need to replace valve and ice maker ok to order.; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve)
Near Stratford, CA 93266
Enrique
Job Details: 02/12/2020
RANGE - GAS WHIRLPOOL WFG525S0HV1 Installed cooktop . All functions tested normal
Near Visalia, CA 93277
Enrique
Job Details: 02/12/2020
LAUNDRY WHIRLPOOL MVWB865GW0 "Inspected Maytag washer . Customer concerns , water leaks during spin cycle . I tested the washer in rapid wash cycle . Found water was leaking from drain pump ( cracked ) . Installed new pump retested it . All functions tested normal . No more leaks found ."
Near Mojave, CA 93501
Patrick
Job Details: 02/12/2020
WASHER MAYTAG MVWX655DW1 Found the unit not spinning. Lid lock error. Verified issue lid latch keeps clicking. Also led out on the control. Needs control and lid lock. Removed and replaced tested unit. And also found bad hub; ordrng 1 W10528947 (drive hub kit)
Near Bakersfield, CA 93312
Jim
Job Details: 02/12/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 Replaced faulty door.
Near Mojave, CA 93501
Patrick
Job Details: 02/12/2020
DISHWASHER AMANA ADB1400AGS1 Leaking unit. Brand new. Seems to leak from the middle. Gasket is good. Needs new tub ; ordrng 1 W10804026 (tub-dishwr)
Near Bakersfield, CA 93314
Jim
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced ice maker unit tested ok
Near Bakersfield, CA 93312
Jim
Job Details: 02/12/2020
M/W OTR WHIRLPOOL WMH32519CS2 Removed broken bulb
Near Tehachapi, CA 93561
Patrick
Job Details: 02/12/2020
DISHWASHER MAYTAG MDB4949SDZ0 Sump was replaced and control was never ordered ; ordrng 1 W10906430 (cntrl-elec)
Near Fontana, CA 92337
Tyler
Job Details: 02/12/2020
WASHER WHIRLPOOL WTW7500GC2 Customer stated that the lid broke at the hinge. Removed and replaced lid. Tested all works good at this time.
Near Orcutt, CA 93455
James
Job Details: 02/12/2020
WASHER MAYTAG MVWX655DW1 Allied new components and tried to put unit into calibration mode. Board popped/shorted when unit tried to operate spin/agitation. Rescheduling to contact techline.; schdld next appmnt for 2/12 WED !
Near Bakersfield, CA 93309
Dane
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRX988SIBH01 Customer had the unit set to Celsius temperatures and could not figure out how to get it sent to Fahrenheit and could not figure out what was going on
Near Bakersfield, CA 93312
Jim
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Bad water dispenser switch; ordrng 1 W11324588 (DISPENSER )
Near East Los Angeles, CA 90022
Stephen
Job Details: 02/12/2020
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. Had f0e2 error code. Cleared error code. Found latch not in top all the way( popped out ).Ran calibration. Load tested rinse and spin. Adjusted left front leg. Fills, agitates, drains, rinses, and spins properly. Instructed customer on unbalanced loads. Unit is working properly as designed. Complete."
Near Pasadena, CA 91103
Francisco
Job Details: 02/12/2020
DRYER WHIRLPOOL WGD7590FW0 "Checked unit found rear left leg not making proper contact with washer, unit was vibrating. Adjusted leveling unit now checks ok."
Near Fresno, CA 93722
Irvin
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL GI6SARXXF06 CX says ice maker is not operating. Cycled the ice maker the bail arm is not moving. Grinding while rotating. Replaced IM POWERED. cycled and filled. All ops normal.
Near Los Angeles, CA 91326
Alejandro
Job Details: 02/12/2020
REFRIGERATOR KITCHEN AID KRFC704FSS00 "Found the unit not cooling, replace condenser and charge refrigerant check condenser compressor and refrigerator fan motors running normal"
Near Taft, CA 93268
Dane
Job Details: 02/12/2020
REFRIGERATOR KITCHENAID KFIS25XVMS10 Had an emergency and was unable to make it to Taft. Called customer and schedule him for Thursday; schdld next appmnt for 2/13 THU !
Near Oakdale, CA 95361
Lance
Job Details: 02/12/2020
MICROWAVE KITCHENAID KOCE507ESS07 "Needs work- found broken turn table motor shaft coupling. Motor tests ok, need to re route with parts.; ordrng 1 W11110134 (ring-turn) and 1 W11179756 (shaft-turn)"
Near San Luis Obispo, CA 93401
George
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Found refrigerator checking ok customer concern of moisture in freezer area found back left floor not as leveled Customer to shim back side complete. No dents or dings cause by tech.
Near Fresno, CA 93711
Irvin
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRF989SDAH02 The deli display led is not operating. Missing leds doors are squeaking when open or closing the door. The gasket is not seating behind the insert. The insert is cracked. Will not hold the gasket. ; ordrng 1 W10355634 (closer) and 2 W10505294 (cam-door)s and 1 W10561921 (dor-fip) and 1 W10565996 (cntrl-elec)
Near Bakersfield, CA 93313
Jim
Job Details: 02/12/2020
WASHER WHIRLPOOL WGT4027HW0 Open valve coil replaced water valve assembly working OK
Near Fresno, CA 93711
Irvin
Job Details: 02/12/2020
DISHWASHER KITCHENAID KUDE48FXBL0 "DEAD DW. checked thermal fuse, good. Found correct power to the control. Then nothing. Replaced control, calibrated and test passed. All ops normal."
Near Riverbank, CA 95367
Lance
Job Details: 02/12/2020
WASHER MAYTAG MVWB765FW2 Called customer and Customer Needs to reschedule . She requests to reschedule for Friday morning.; schdld next appmnt for 2/14 FRI 8-12
Near Fresno, CA 93711
Irvin
Job Details: 02/12/2020
WASHER MAYTAG MVWC565FW2 Parts installed test failed. Called tech line about the issue. Slipping in spin stopping only. The sound only happens in normal operation or calibration. Replaced motor and the main control 7727122827; ordrng 1 W10677717 (motor-drve) and 1 W11320238 (CONTROL)
Near Paso Robles, CA 93446
Tom
Job Details: 02/12/2020
DRYER WHIRLPOOL WGD5620HW1 "Entered diagnostic, found error code F3E3. Thermistor reads good, order Control Board, tech will return with Thermistor./Control Board - (W11388045)/NOTE - PART NUMBER FROM RELIABLE, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11388045 (CNTRL-ELEC)"
Near Los Angeles, CA 91402
Raymond
Job Details: 02/12/2020
WASHER WHIRLPOOL CAE2745FQ1 Replaced control and chute. Tested 7nit. Unit f7nctions as designed.
Near Cayucos, CA 93430
George
Job Details: 02/12/2020
DISHWASHER KITCHEN AID KDTE254ESS1 Found sump pump leaking ok to replace ok to order part.; ordrng 1 W10902372 (pump&motor)
Near Bakersfield, CA 93307
Patrick
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL ED5LHEXTD00 "Removed and palaces damper. Tested unit.a leak ops checked good. If issues continues, the door needs to be replaced."
Near Bakersfield, CA 93309
Patrick
Job Details: 02/12/2020
WASHER MAYTAG mvwb835dw3 Remove and replaced panel. Tested unit. All ops checked good
Near Burbank, CA 91505
Leon
Job Details: 02/12/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ Cx states that unit is not working properly.Cx states that dishes stays wet and not clean.After running diagnostic check find that unit is turning to washing cycle not agitating after filling water.; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)
Near Bakersfield, CA 93301
Patrick
Job Details: 02/12/2020
DRYER MAYTAG MEDC465HW0 Removed and replaced tested unit. All ops cheeked good
Near Fresno, CA 93704
Irvin
Job Details: 02/12/2020
WASHER MAYTAG MVWC465HW2 FAILED. NEED SECOND OPINION.
Near San Bernardino, CA 92407
Tyler
Job Details: 02/12/2020
WASHER MAYTAG MVWB765FW1 Customer stated that the unit will not start. Found rotor stuck to drain pan. Customer asked to remove drain pan. Tested all works good at this time.
Near Bakersfield, CA 93308
Chase
Job Details: 02/12/2020
WASHER MAYTAG MHW8200FW0 "F3e1, F9e1, F5E2, F8e3, Found multiple error codes, ran through test cycle unit did not drain. Confirmed voltage to drain pump but would not engage. Installed new pump. Calibrated. Tested unit, all ops now testing normal. Also instructed cx they are using way to much soap when running cycles causing over suds error code. Unit now working by design. Job complete."
Near Wasco, CA 93280
Chase
Job Details: 02/12/2020
DRYER WHIRLPOOL WGD5000DW2 Installed handle. All ops testing normal. Job complete.
Near Colton, CA 92324
Rod
Job Details: 02/12/2020
RANGE WHIRLPOOL WEG750H0HZ0 Oven does not heat...........remains cold and r/frt surface burner does not light.Upon arrival found oven was off and started oven. Oven functioned as designed.R/frt surface burner missing center burner cap enabling function of entire burner.This service is not covered due to missing parts.Cx will have to find cap or purchase new one. Reported to trade team.File#7727120285 Galicia; ordrng 1 W11245289 (burnr-head)
Near Bakersfield, CA 93308
Jim
Job Details: 02/12/2020
WASHER MAYTAG MVWB865GC0 Replaced gear case. Unit tested ok.
Near Creston, CA 93432
Tom
Job Details: 02/12/2020
WASHER MAYTAG MVWC565FW1 "Upon arrival, unit set up outside for floor renovations, water hook ups available. Entered diagnostics, found no error codes. Visual inspection of Valve shows Cold Main Solenoid broken off from assembly, no damage to UI, replace Water Valve./Installed Water Valve, ran diagnostic tests, check okay, all components functional. No damage to unit or home from tech, job complete."
Near Tulare, CA 93274
Enrique
Job Details: 02/12/2020
WASHER MAYTAG MVWC565FW0 "Inspected Maytag washer . Customer concerns , not advancing wash cycles and makes squeaky noise . In diagnostics found long fill error code and stripped cam assembly . Installed new valve and cam assembly . Performed calibration , ran quick wash cycle test . All functions tested normal . No leaks .; used 1 W10721967 (CAM) from stock"
Near Simi Valley, CA 93063
Danny
Job Details: 02/12/2020
DRYER WHIRLPOOL WGD8500DC3 Unit is making loud noises Found loose change stuck between drum and felt Removed and test dryer with a load and unit is working and heating properly.
Near Fresno, CA 93706
Irvin
Job Details: 02/12/2020
WASHER WHIRLPOOL WTW7500GC2 Cx says the unit is leaving stains and is noisy. No error codes in the unit. There is blue staining on the wash plate. New jeans were washed. CX INSTRUCT USE AFFRSH SEVERAL TIMES TO REMOVED THE STAINS. ALL OPS AND FUNCTIONS NORMAL.
Near Los Angeles, CA 91040
Randy
Job Details: 02/12/2020
MICROWAVE JENN-AIR JMC8130DDW Need diode as well. ; ordrng 1 WPR9800486 (diode- bla)
Near Fresno, CA 93706
Irvin
Job Details: 02/12/2020
DRYER WHIRLPOOL WED7500GC0 Cx says the door will not stay shut during operation. Found the catch is weak. Door is pulling to frame. Replaced catch. Test good not opening.
Near Redlands, CA 92373
Rod
Job Details: 02/12/2020
DISHWASHER KITCHENAID KUDS02FRSS1 Clean light was blinking upon arrival. Ran diagnostics to find all functions operate and blinking clean light reset.Possible issue may have been heating element in contact with meltable object.Calibration of product fell within time spent in diagnostic parameters. Bill for trip out
Near Mentone, CA 92359
Rod
Job Details: 02/12/2020
WASHER MAYTAG MHW6630HW0 Shipping bolts had not been removed.......Cx was unable to know that those had to be removed since no operator nor installation guide was supplied with product due to display model.Consumer attempted to set in concrete which had not cured yet.
Near Atascadero, CA 93422
Tom
Job Details: 02/12/2020
REFRIGERATOR KITCHEN AID KBFN402ESS02 "Found frost at front of FC Door. Visual inspection shows no leaks in seal. Customer states that IM has stopped producing ice. Light not activating, entered diagnostics, found FC Door Switch not responding, order FC Door Switch. Customer requests additional Air Filter be ordered, customer consents to paying for part./Door Switch - (W11131698)Filter - (W10311524); ordrng 1 W10311524 (air filter) and 1 W11131698 (switch)"
Near Atascadero, CA 93422
Tom
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "customer will reschedule, need to reschedule the appointment with Property Manager. "
Near Canyon Country, CA 91387
Michael
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW5620HW0 Cx states when he starts the cycle nothing happens.F0E5- off bal loadRan auto service test and unit will fill and drain but not spin. Drum spins by hand. ACU just clicks and drum does not spin.Removed top cover and acu has green lightDocumented with techlineSR#7727122194Advised possible stair or ACU issueUpper harness checked and found intact.Verified 10 ohm through stator needs ACU W11322903Return Tuesday 2-18-20 12-3 requested; ordrng 1 W11322903 (A U)
Near Victorville, CA 92392
Darren
Job Details: 02/12/2020
LAUNDRY MAYTAG MVWB835DW1 "F0E3 overload code, F0E5 off balance code, F8E3 flood condition code. Reset codes, cycle test for water fill level-normal. Recalibrated washer (52), checks out okay."
Near Los Angeles, CA 91403
Isidore
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW560CHW0 "Found control not responsive, put washer through power reset . Control now working no codes codes, put washer through a rinse and drain no problems found."
Near San Bernardino, CA 92411
Rod
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW6620HC0 Returned to replace defective main control. As designed operation returned with no other issues.CORE WAS NOT REQUESTEDError code displayedConfirmed f4E1Faulty relay on main controlConsumer claims unable to use since delivery and will attempt to exchange from Home Depot in lieu of parts being ordered.; 1 W11322905 (cntrl-elec)
Near Victorville, CA 92394
Darren
Job Details: 02/12/2020
DISHWASHER MAYTAG MDB4949SHZ1 Installers did not remove disposer plug.
Near Redlands, CA 92373
Rod
Job Details: 02/12/2020
WASHER MAYTAG MVWC565FW2 Returned to discover that replacement hose had also split with no signs of foreign objects causing it. Ordering hose again and through cabinet coupler.; ordrng 1 W10899966 (tub to pump hose)
Near Simi Valley, CA 93063
Danny
Job Details: 02/12/2020
WASHER WHIRLPOOL WTW8500DC0 Making loud noises when unit is washing Found a lot of change between the tub and washplate Removed all and advised client to check pockets Reinstall washer and ran a self test cycle and unit completed with no leaks and no issues Calibrated washer Unit is now working properly
Near Highland, CA 92346
Rod
Job Details: 02/12/2020
REFRIGERATOR KITCHENAID KSSC48QTS02 Confirmed issue called onIce door sticks opened a and seal void motor chute dr and housing assemblyPrepaid trip/diag fee. 115.00 ck# 2510; ordrng 1 WP2180353 (door-chute) and 1 WP2252265 (button-bin) and 1 WPW10260622 (cover-frnt)
Near Los Angeles, CA 91423
John
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Not cooling. No Freon in the sealed system. Previous work done. Installed a new dryer with die, installed a process to put on the compressor. Vacuum the system down, recharged the sealed system with Freon. Note, found no signs of a leak. Removed the piercing Valve and sealed up the hole. This may have been the leak. The refrigerator test good at this time.; used 1 WPW10143759 (DRIER ASSY) from stock"
Near Adelanto, CA 92301
Darren
Job Details: 02/12/2020
WASHER MAYTAG MVWC565FW1 "Stuck in auto drain, reset unit, recalibrated washer, cycle tested, checks out good."
Near Palmdale, CA 93550
Jonathan
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW5090JW Found defective pressure switch.; ordrng 1 W11044866 (switch-wl)
Near Moorpark, CA 93021
Aaron
Job Details: 02/12/2020
WASHER MAYTAG MVWB865GW0 Replaced the lid and lock asm tested operating ok now at this time
Near Los Angeles, CA 90042
Leon
Job Details: 02/12/2020
DRYER WHIRLPOOL WGD9200SQ0 Replaced power cube.Unit is not working.Called Whirlpool Tech Line Support and they suggested to order control panel ; ordrng 1 W10739618 (user interface kit)
Near Glendale, CA 91205
Leon
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW5090JW0 Cx states that unit is not working properly.After running diagnostic check find that control panel UI Is responding door locked and unlock won’t start filling water.; ordrng 1 W11306664 (CONSOLE ) and 1 W11334605 (CCU)
Near Los Angeles, CA 90068
John
Job Details: 02/12/2020
DRIYER WHIRLPOOL WGD8620HC0 "This call was rescheduled by customer service. Need A second man and two hours minimum. This is a tight installation in a closet, in a narrow hallway.t"
Near Delano, CA 93215
Chase
Job Details: 02/12/2020
DRYER AMANA NED4655EW1 Found connection to thermal fuse came off. Reconnected and secured. Unit now turning on and heating with no problems. All ops now testing normal. Unit working by design. Job complete.
Near Apple Valley, CA 92308
Darren
Job Details: 02/12/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Needs update per service pointer. Ordered needed parts.; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL )
Near Apple Valley, CA 92307
Darren
Job Details: 02/12/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 "Faulty sump motor, ordered sump assembly.; ordrng 1 W11025157 (pump&motor)"
Near Riverside, CA 92503
Kevin
Job Details: 02/12/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "RC evaporator is frozen over causing cooling loss. I found thermistor reading out of range and old software on main control. Removed and replaced thermistor, main control, and fan assy. Tested unit. All tests good."
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 02/12/2020
DISHWASHER KITCHENAID KDTE254ESS2 "Customer STATES upper rack falling down. I checked the unit and I found broken Adjuster due to damaged rail rack. Both upper rail rack and the labor are covered under Service Pointer (W11296667) S-Code “S22916”"
Near Lemoore, CA 93245
Enrique
Job Details: 02/12/2020
DRYER MAYTAG MGDB765FC0 "Inspected Maytag dryer . Customer concerns , door pops open . Door is warped , also need the hinges .; ordrng 1 W10284122 (seal) and 1 W11126813 (door) and 1 W11236403 (door) and 1 W11371722 (HINGE ) and 1 W11376139 (HINGE )"
Near Santa Clarita, CA 91390
Raymond
Job Details: 02/11/2020
DISHWASHER KITCHENAID KDFE104DSS "Upon arrival cx states unit fills then stops, tested and found shorted sump motor, replaced sump assembly and tested, unit functions as designed."
Near Santa Maria, CA 93458
George
Job Details: 02/11/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Found dishwasher not washing need to replace sump pump ok to replace. Replaced part tested check out ok complete. No dents or dings cause by tech.
Near Burbank, CA 91505
John
Job Details: 02/11/2020
REFRIGERATOR KITCHENAID KBLA20ELSS01 "390 compressor 90 for the defrost timer.After finding out that there is a bad defrost timer, the compressor is not working either. Due to the condition in the age of the refrigerator it might be best to get a new refrigerator. Note, the freezer door doesn’t open very easily so the hinges/slides are rusting out. Don’t see it economical repair for this refrigerator.."
Near Glennville, CA 93226
Jim
Job Details: 02/11/2020
WASHER WHIRLPOOL WTW4930XW3 Strut came loose and bent. Replaced struts unit working ok. Customers water hoses are leaking
Near Los Angeles, CA 91304
Danny
Job Details: 02/11/2020
OVEN WHIRLPOOL KEBS179BSS00 Unit is not heating and no power Pulled unit out and replaced blower and hi limit thermostat and fuse Reinstall unit no floor or cabinet damage Power up and test oven unit is now heating and cycling Unit is working properly
Near Los Angeles, CA 91356
Danny
Job Details: 02/11/2020
WASHER WHIRLPOOL WFW75HEFW0 Unit is not draining.Found drain pump full of dog hair Cleaned pump and filter Reinstall unit and ran a test cycle unit completed with no leaks and issues Unit is working properly Advised client to clean washer with affresh once a month
Near Calabasas, CA 91302
Danny
Job Details: 02/11/2020
REFIRGERATOR WHIRLPOOL WRS571CIHZ01 Filter is too hard to replace and temp is too cold This is an elderly couple and they have a hard time removing filter Replaced filter and also set unit to proper temp ref side was set at 34 and freezer -3 I changed the temp to 38 and 0 Advised client to allow 24 hrs for unit to reach proper temperature Unit is working properly
Near Glendale, CA 91204
Leon
Job Details: 02/11/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Building management will email us POP.Cx states that unit is not working properly.After running diagnostic check find that has a bad sump motor
Near Los Angeles, CA 91423
Leon
Job Details: 02/11/2020
WASHER WHIRLPOOL WFW6620HW0 Cx states that unit is not working properly.After running diagnostic check no error code found.Water leaking from underneath of the unit.Replaced bellow.After running diagnostic check unit working properly as designed
Near Manteca, CA 95337
William
Job Details: 02/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Found no ice production , Replaced ice maker, ran ice maker cycle, ice maker operating as designed."
Near Manteca, CA 95337
William
Job Details: 02/11/2020
M/W OTR WHIRLPOOL WMH32519HZ3 "Bump out in cavity is production molding, adjusted door hinges, unit operating as designed, instructed cx bump in cavity is normal."
Near Salida, CA 95368
William
Job Details: 02/11/2020
RANGE WHIRLPOOL WEG750H0HV0 "Cycled power to unit, unlocked control panel, set time and date. Tested dale functions, Unit operating as designed."
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 02/11/2020
WASHER MAYTAG MVWB765FW3 Customer was concerned of noises in the transition in between agitation and spinning. I checked the unit and I found faulty clutch. Replaced Clutch (W10754448). Tested ok.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 02/11/2020
RANGE WHIRLPOOL WGG745S0FS02 "Customer is concerned of gas smell in the bottom oven during operation. I removed Oven bottom bake baffle to expose burner head and Igniter as well whole rear panel to expose safety valve and tubing connectors and during operation I checked with a bubble solution to check for any leak of gas. I was unable to verify the complaint, I found no gas leak. Also I noticed aluminum foil covering the bottom oven on both ovens. I recommended to the customer to remove the foil. Tested ok.**NOTE** I checked for AMPS consumption on both Igniters (3.4 amps) This is normal."
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 02/11/2020
REFRIGERATOR WHIRLPOOL WRT111SFDW04 Customer states freezer compartment been frosted up. I checked the unit and I found a gap in the upper corner of the door gasket (Freezer compartment). Removed freezer door and added a nylon washer to the bottom freezer door hinge. Tested ok.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 02/11/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Customer states fresh food compartment doors (Gap in between both doors) are not the same (Top & Bottom). I checked the unit and there is a difference of probably 1/8 of an inch of the gap in between the doors (Top & Bottom), I adjusted the doors but it doesn’t get closer. Both door gaskets are perfectly making contact with the cabinet and the refrigerator is cooling properly. I contacted the Tech Line (SR#7727112731) he recommended to inform the customer to call the Whirlpool Customer Service. I also contacted the Trade Partner (SR #7727062663) and they will follow the Tech Line recommendation."
Near Glendale, CA 91201
John
Job Details: 02/11/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "The customer is concerned of items freezing inside the refrigerator section. She lowered the temperature, but then things started melting inside the freezer. Replacing the main controller. Ordering part; ordrng 1 W11023172 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 02/11/2020
COOKTOP JENN-AIR JGD3430GS00 "Replaced Spark Module (WPW10475147), and Harness Wire with the Electrodes (Supply by the customer (Manufacture sends to the customer)). Tested ok."
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 02/11/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer states fresh food compartment not cooling enough. I checked the unit and I found an Iced Up Fresh Food Compartment Evaporator. I spoke with the customer, unit with multiples repairs, advised customer that after the repair is possible that the same problem can occur again depending in the levels of moisture in the air. The management company will contact the owner for a possible replacement of the unit.."
Near Los Angeles, CA 91311
Danny
Job Details: 02/11/2020
KITCHEN KITCHENAID KCGC558JSS00 Unit keeps sparking auger burner is on Test power supply and it is ok and grounded Try adjusting burner and still clicking Need to order parts and rs call ; ordrng 1 W10892340 (IGNITER ) and 1 W10903728 (SWITCH) and 1 W11121317 (SPARK MODULE ) and 1 W11344746 (BURNER HEAD) and 1 W11381273 (ORIFICE REAR CENTER)
Near Glendale, CA 91203
Leon
Job Details: 02/11/2020
WASHER MAYTAG MHW5500FC1 Cx states that unit is not working properly.After running diagnostic check find that bellow is out of position and missing clamp also Cx states about discoloration of detergent drawer Technical Service Pointer #: W11025472; ordrng 1 W10884715 (inlet) and 1 W11218344 (clamp) and 1 W11266654 (clamp) and 1 WPW10237499 (bellow)
Near Ripon, CA 95366
Lance
Job Details: 02/11/2020
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Fixed- replaced RC +FC evap motors, icemaker. Powered on unit and has began cooling. Customer to do more cleaning of shelving and says they will put all shelves back in. Unit now fully operational, please allow 36hrs for cooling."
Near Modesto, CA 95355
Lance
Job Details: 02/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Fixed-extension shut off arm was dislocated from icemaker assembly causing intermittent ice production problems. Repaired and adjusted shut off arm and extension bar, Ran and cycled ok. Fan and thermistor tests passed ok . Unit now fully operational working as designed, ice maker now cycling and filling with water. please allow 24hrs for ice production"
Near Merced, CA 95340
Kenneth
Job Details: 02/11/2020
DISHWASHER KITCHENAID KDTM354DSS5 Custimer had floor lifting a bit in front of dishwasher. Was concerned about leaking. Tested unit found no leak. Instructed customer that excessive suds was found. Adjusted rinse aid dispense and instructed customer to put dishes in dishwasher a bit dirtier. Customer approves.
Near Los Angeles, CA 90027
Leon
Job Details: 02/11/2020
WASHER WHIRPOOL WFW3090JW Wrong information about unit.Cx will provide POP for next visit or will contact to us via email.Cx states that unit is not working properly.After running diagnostic check find that unit is locked and console buttons are not functioning ; ordrng 1 W11334214 (CCU)