Near Baywood-Los Osos, CA 93402
George
Job Details:
07/08/2020
REFRIGERATOR KITCHEN AID KRMF706ESS
Spoke to office rescheduling due to not having correct numbers no answer on correct phones
Near Arvin, CA 93203
Patrick
Job Details:
07/08/2020
WASHER MAYTAG MVWC565FW
Removed and valve and control and replaced. Calibrated and tested. All ops chedked good
Near Bakersfield, CA 93307
Patrick
Job Details:
07/08/2020
WASHER MAYTAG MVWB765FW3
Removed and replaced control. Calibrated and ran auto test. All ops checked good
Near Oakhurst, CA 93644
Kenneth
Job Details:
07/08/2020
KITCHEN KITCHENAID KUDS30IXBL9
Console faulty. Silver migration in console. Ordrring new console. Ordering tracks. Basket stopper broken. Not stopping top basket from rolling out. Ordering silverware basket. Did not reschedule ; ordrng 1 WPW10500172 (Console) and 1 WPW10473836 (Basket) and 2 WPW10195623 (Track)s
Near Los Angeles, CA 91335
Randy
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Fodjfreexing foods in the fridge section. Found torn gasket needs replaced. Psp part didn’t schedule. ; ordrng 1 W10830162 (gasket-fip)
Near Bakersfield, CA 93307
Patrick
Job Details:
07/08/2020
DRYER MAYTAG MGDC465HW
Not heat. Thermal fuse reading open load. Removed and replaced tested unit. All ops checked good ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Ceres, CA 95307
Lance
Job Details:
07/08/2020
WASHER MAYTAG MVWB835DC3
"Checked unit, found bad bearing gearcase. Loud on spin. Needs new gearcase and wash plate.; ordrng 1 W10811956 (drum assy) and 1 W10902814 (washplate)"
Near Lompoc, CA 93436
Jim
Job Details:
07/08/2020
REFRIGERATOR AMANA ASI2575GRW01
Replaced evaporator in pre-cooler. Replace dryer but it was defective replace alternate dryer. Recharge system unit tested OK; used 1 WPW10143759 (
Near Riverbank, CA 95367
Lance
Job Details:
07/08/2020
RANGE KITCHENAID KFGD500ESS04
Needs work- found oven heating abnormally 200df above set temperature. Needs new oven sensor as well as control board to correct this irregular temp issue. Customer to uninstall unit for repair. We will return with parts.; ordrng 1 W10877013 (cntrl-elec) and 1 WP7430P044-60 (top-oven)
Near Nipomo, CA 93444
Jim
Job Details:
07/08/2020
FREEZER WHIRLPOOL GX5FHDXVY010
Installed drain tube and cleared defrost drain
Near Arroyo Grande, CA 93420
Jim
Job Details:
07/08/2020
DRYER MAYTAG MGDB766FW0
Installed open cut off and fuse. Replaced broken ignitor
Near Hanford, CA 93230
Enrique
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
"Inspected whirlpool refrigerator . Customer concerns , freezer door not cooling , 3/8” gap . Found gear collar was not aligned with track . Adjusted it . All functions tested normal , no leaks ."
Near Bakersfield, CA 93307
Patrick
Job Details:
07/08/2020
REFRIGERATOR KITCHEN AID KBSN608ESS
Found the unit same issue. The panel isn’t working properly. Needs new panel. ; ordrng 1 W10798007 (contrl-box)
Near Los Angeles, CA 90077
Isidore
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
"Not recall, last time here door was frozen left side. Now both side slide bracket corrosion and bearing coming apart.Removed outer freezer door , upper freezer shelves, freezer basket and old left and tight side slide brackets. Installed new left and right side slide bracket assemblies. Reinstalled shelves, basket and outer freezer door panel.Refrigerator bottom door working as designed to customer satisfaction."
Near San Luis Obispo, CA 93401
George
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KRFC704FSS00
Installed parts tested check out ok complete no dents or dings cause by tech.
Near Orcutt, CA 93455
Jim
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01
The damper control did not come in yet also will need new control board; ordrng 1 W11043763 (cntrl-elec) and 1 WP67006341 (gasket)
Near Perris, CA 92571
Kevin
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KBFS22EWBL2
Customer stated the unit is freezing food in RC. I found out of range thermistor in RC. Customer also stated the door gaskets are not sealing. I found failed left and right side door gaskets. Removed and replaced door gaskets and thermistor harness. Tested unit. All tests good.
Near Perris, CA 92571
Kevin
Job Details:
07/08/2020
DRYER MAYTAG MGDX655DW2
unit not starting. I tested thermal fuse and found fuse open. Failed thermal fuse. Removed and replaced fuse. All tests good. Instructed customer they should have venting cleaned. ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Moreno Valley, CA 92551
Kevin
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Unit not cooling in RC and leaking down ice bucket. I tested unit and found damper control not working and ice maker is cycling even when turned off causing leak. Removed and replaced ice maker, damper, user interface and main control. Tested unit. All tests good."
Near Moreno Valley, CA 92551
Kevin
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Unit is freezing food on left side of RC. Customer has temp set at 40 degrees on interface. The temp around thermistor is 41 and the left side is at 29 degrees. The damper is sealed and working as designed. There is sometimes frost build up on left wall as well. There was a little when I arrived. I called tech line Sr#7728269965. They are submitting unit for review and replacement.
Near San Luis Obispo, CA 93401
George
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KRSF705HPS00
Ice maker not in, calling to reschedule.
Near Los Angeles, CA 91316
Randy
Job Details:
07/08/2020
DISHWASHER MAYTAG MDB4949SDZ0
Found unit not responding found locked Control panel. Unlock control panel for three seconds unit now working. Showed client unit now works customer approved. Job Complete
Near Los Angeles, CA 91423
Randy
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ
"Customer said there wasn’t enough shelves canon shelves was Was normal shelves are there. Customer wants more shelves. Found customer concern water not cold enough customer instruct on using care of water and reservoir. Customer instruct on doors, front doors are closing properly no issue with door. I’ll ops normal job complete."
Near Santa Clarita, CA 91350
Raymond
Job Details:
07/08/2020
RANGE MAYTAG MGR6600FZ1
"Upon arrival cx states unit door does not close, found broken hinges, replaced and tested, 7nit functions as designed."
Near Moreno Valley, CA 92555
Kevin
Job Details:
07/08/2020
WASHER WHIRLPOOL WTW5000DW3
Unit not starting cycle. I tested unit and found lid unable to lock due to failed lid lock. Ordering lid lock assy. ; ordrng 1 W11307244 (latch)
Near Moreno Valley, CA 92557
Kevin
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03
Unit not cooling properly in RC. When I arrived temp in FC was normal. Sealed system is good. I called tech line sr#7728271242 and they recommend that I replace RC thermistor and user interface. Ordering parts; 1 W10878992 (cntrl-elec) and 1 WPW10277799 (harns-wire)
Near Camarillo, CA 93010
Joe
Job Details:
07/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Unit needs a sump assembly due to the sump not turning on and spraying water ; ordrng 1 W11085683 (pump&motor)
Near Agoura Hills, CA 91301
Joe
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIH
Unit is not dispensing ice. On inspection found unit is not dispensing ice due to screw on ice in shaft being pushed out blocking shaft in ice bin. Fastened screw in place and unit began to dispense ice. Job complete
Near Los Angeles, CA 91367
Danny
Job Details:
07/08/2020
RANGE WHIRLPOOL WFE525S0HZ0
Broken door hinge Replaced door hinge Reinstall door and door is now closing and sealing properly
Near Los Angeles, CA 91356
Randy
Job Details:
07/08/2020
LAUNDRY WHIRLPOOL WFW92HEFC0
Found not dispensing soap. Detergent dispenser clogged with black mold. Needs replaced also touch pad not responding on one key. Needs console fascia. ; rqstng P&A on 1 W10862190 (dispenser) and 1 W10911024 (panel-cntl)
Near Los Angeles, CA 91367
Danny
Job Details:
07/08/2020
MICOWAVE WHIRLPOOL WMH31017HS
Unit is not heating and unit is sparking when being use Replaced transformer and magnetron and thermostat and diode and cap Update door interlocks Reinstall unit and unit is now heating and cycling properly
Near Los Angeles, CA 91316
Randy
Job Details:
07/08/2020
MICROWAVE WHIRLPOOL WMH32519HZ5
Found microwave not working no power replace with a fuse found interlocks not working not reading properly needs interlocks a new fuse. ; ordrng 1 W10138793 (fuse) and 1 W11244494 (interlock)
Near Modesto, CA 95355
Lance
Job Details:
07/08/2020
DRYER AMANA NED4655EW1
"Tech line sr#7728226861Customer complaint of abnormal noise dryer is making. As well as the glow coming from inside dryer heater area. Customer put tennis shoes inside dryer and began to hear noises, Unable to verify concern of noise On arrival and testeD with clothing. Also instructed customer the glow being seen inside when opening door is normal and is the heating element. Also, advised not to put shoes inside dryer. Unit is working as designed"
Near Malibu, CA 90265
Joe
Job Details:
07/08/2020
OVEN WHIRLPOOL WW27430P
Unit has a f7 error code indicating the membrane is bad 71002871Membrane is no longer made
Near Porterville, CA 93257
James
Job Details:
07/08/2020
DRYER MAYTAG MEDC465HW0
Replaced timer and tested unit. Unit now working as intended and customer approves functions at this time.
Near Santa Clarita, CA 91351
Raymond
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Upon arrival both pantry doors and rc right door have cosmetic damage. Needs doors.; ordrng 1 W10815669 (dor-fip ss) and 1 W10815678 (dor-fip ss) and 1 W10815687 (dor-fip ss)
Near Westlake Village, CA 91361
Joe
Job Details:
07/08/2020
WASHER MAYTAG MHW5500FW0
Unit needs a new pressure switch and control due to unit thinking it is full of water; ordrng 1 W11201285 (cntrl-elec) and 1 WPW10448876 (switch-wl)
Near Merced, CA 95340
Kenneth
Job Details:
07/08/2020
DRYER MAYTAG MEDC215EW1
Unit had a kinked dryer vent. Unlinked vent and tested. Ujit is not heating. Loose connections at the power outlet from when unit got hooked up from selling dealer lowes. Secured terminal block screws and teated unit. Unit is now working properly
Near Modesto, CA 95355
Lance
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KRFF507HWH00
"Customer declined service at door, cancelled"
Near Santa Maria, CA 93455
Jim
Job Details:
07/08/2020
WASHER MAYTAG MVWB865GC0
F0E3. Over sudsingF7E5. Mode shift failure F7E0. Loss of powerReplaced drain pump and latch. Reset board in program #52
Near Los Angeles, CA 91307
Danny
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2
Unit is not making ice and broken door seals Found door seal torn and unit won’t make ice Need to order parts and rs call ; ordrng 2 W10830274 (gasket-fip)s and 1 WPW10300024 (icemaker) and 1 WPW10322960 (harns-wire)
Near Mariposa, CA 95338
Kenneth
Job Details:
07/08/2020
WASHER AMANA NTW4516FW3
Fkund gearcase leaking oil. Not spinning as it should. Ordering new gearcase. Did not Reschedule customer due to part availability ; ordrng 1 W11255272 (Gearcase)
Near Azusa, CA 91702
Jaime
Job Details:
07/08/2020
WASHER MAYTAG MVWB835DW4
Found washer not leveled and it sits on top of tray. Had it adjusted to the best I could
Near Merced, CA 95348
Kenneth
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB04
No cool. Evao fan motor not turning. Proper voktage. Ordering new evao fan motor. Rescheduled customer for thursday 7-9-20; ordrng 1 WP2315549 (Motor)
Near Santa Maria, CA 93455
Jim
Job Details:
07/08/2020
DISHWASHER WHIRLPOOL WDF520PADM0
Still not working; ordrng 1 W10804115 (cntrl-elec) and 1 WPW10482480 (pump&motor)
Near Ventura, CA 93003
Hector Zuleta
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Customer is concerned about the same issues, no ice production and dispensing water very slowly. The refrigerator has the same problem Ice Maker fill tube getting iced up due to very low water pressure because the Reverse Osmosis System. The customer confirmed to me that he still not removing the filtration system and he will not remove it because the salty taste of the water, and he will contact Whirlpool Customer Service for them to replace the unit because is unacceptable. I contacted the Tech Line again and unfortunately I got the same SR# because they adding to the same issue (SR#7728212749) and again they want the Reverse Osmosis System removed if the customer want to see an improvement in the ice production."
Near Santa Maria, CA 93458
Jim
Job Details:
07/08/2020
DRYER AMANA NGD4655EW2
Installed dryer kit and coils. Unit tested ok
Near Visalia, CA 93291
Enrique
Job Details:
07/08/2020
WASHER MAYTAG MVW6230HW0
"On previous visit I replaced central electric , the washer was not advancing wash cycles . Time changed from 50 to 1 minute and displayed end of cycle . The customer stated , that after I replaced the central electric , it worked for one complete cycle and started acting again . I arrived after 5:00 , so I wasn’t able to call techline . Removed central panel , checked ribbon harness connectors ( ok ) . Please order the central panel and latch , I will call techline before installing new parts .; ordrng 1 W11394572 (LATCH ) and 1 W11413404 (PANEL-CENTRAL )"
Near Glendora, CA 91741
Jaime
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KBSD602ESS01
Found ice maker not cycling ordered parts ; ordrng 1 W10757851 (optic bd set ref) and 1 W10757851 (optic bd set ref) and 1 WP2318054 (cntrl-elec) and 1 WPW10159842 (valve-inlt)
Near Bakersfield, CA 93308
Patrick
Job Details:
07/08/2020
ICEMAKER KITCHENAID KUIX505ESS0
Removed and replaced pump and filter. Tested unit. All ops seem to be good
Near Santa Maria, CA 93458
George
Job Details:
07/08/2020
WASHER WHIRLPOOL WTW5000DW1
Installed parts tested check out ok complete no dents or dings cause by tech.
Near Malibu, CA 90265
Joe
Job Details:
07/08/2020
MICROWAVE JENN-AIR JMW3430WP02
Unit needs a control and a ui ; ordrng 1 W10323052 (panl-cntrl) and 1 WPW10292566 (cntrl-elec)
Near Azusa, CA 91702
Jaime
Job Details:
07/08/2020
WASHER MAYTAG MVWB765FW3
Found this loud clanking noise. Ordered parts; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)
Near Fresno, CA 93723
Irvin
Job Details:
07/08/2020
WASHER MAYTAG MVWB835DW4
The inlet valve is leaking 8nto tub. Unit is leaking after cycle is done. F0/E3 F8/E1 F8/E6 ; ordrng 1 W11165546 (valve) and 1 W11170706 (cntrl-elec)
Near Fresno, CA 93720
Timothy
Job Details:
07/08/2020
MICOWAVE KITCHEN AID KMBS104ESS03
I can not duplicate the sound. Ordering most likely suspects. This unit is over a double oven and requires a second man to remove this and to reinstall.; 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 W11409822 (MAGNETRON )
Near Atascadero, CA 93422
Tom
Job Details:
07/08/2020
WASHER MAYTAG MVWB865GW0
"Entered diagnostics, found error code F7E9, F0E5. Visual inspection shows Rotor Screw is secure. Resistance of rotation at Tub when turned manually, visual inspection shows object stuck between Tubs. Possibly previous cause of malfunction, tech did not collect anything for Recall. Ran diagnostic tests, check okay. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Bakersfield, CA 93312
Erick
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
"W103841183 File # 7728269892Unit has frozen evaporator once again. Called manufacturer, and was informed of a remanufactured part to fix this issue.; ordrng 1 W10384183 (thermistor)"
Near Atascadero, CA 93422
Tom
Job Details:
07/08/2020
REFIRGERATOR WHIRLPOOL WRX988SIBM00
"Found ice build up across top half of Evap, Fan Blade hitting ice. Defrost Thermostat stays open when covered in ice, Resistance of Heating Element good, voltage supply with detector shows voltage present to all parts minus the Thermostat and Heating Element, part failure, reorder Evap Fan with Wire Harness./Evap Fan with Harness - (W11032800)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11032800 (motor-evap)"
Near San Luis Obispo, CA 93401
George
Job Details:
07/08/2020
WASHER MAYTAG MHW6630HW1
Found washer leaking at times reposition bellow retested check out ok complete no dents or dings cause by tech.
Near Bakersfield, CA 93306
Patrick
Job Details:
07/08/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
No ice production. Optics work fine. Ice box fan good and so is the temp needs board and ice maker ; ordrng 1 W11294907 (icemaker) and 1 WPW10675033 (cntrl-elec)
Near Los Angeles, CA 91316
Randy
Job Details:
07/08/2020
DISHWASHER MAYTAG MDB4949SDZ0
Found unit not responding found locked Control panel. Unlock control panel for three seconds unit now working. Showed client unit now works customer approved. Job Complete
Near Los Angeles, CA 91345
Antonio
Job Details:
07/08/2020
M/W OTR WHIRLPOOL WML75011HZ0
Cooling fan is not working. Ordered parts cooling fan. Wheel and motor.; ordrng 1 W11088354 (wheel-fan) and 1 W11443154 (MOTOR-fan)
Near Malibu, CA 90265
Joe
Job Details:
07/08/2020
REFRIGERATOR JENN-AIR JS42PPDUDB20
Refrigerator needs a new bin. I charged service call but I am not charging a labor fee because it takes half a second to put this bin in and I’m already at the customers house to work on oven. Ordering part.; ordrng 1 W11448696 (BIN )
Near Bakersfield, CA 93308
Dane
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01
Removed and replaced ice maker and tested unit. Unit functions normal now
Near Atascadero, CA 93422
Tom
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00
"Installed LED Module, all other LED’s functional, check okay. No damage to unit or home from tech, job complete."
Near Calabasas, CA 91302
Joe
Job Details:
07/07/2020
OVEN KITCHENAID KODE507ESS04
Replaced pet and tested unit. Unit is functioning as designed. Job complete.
Near Stevenson Ranch, CA 91381
Raymond
Job Details:
07/07/2020
WASHER MAYTAG MVWC565FW1
"Installed drive hub kit and suspension. Tested, unit functions as designed. "
Near Los Angeles, CA 91325
Randy
Job Details:
07/07/2020
WASHER WHIRLPOOL WFW6620HC0
Removed and replaced all parts ordered. . Now working as designed no more leaks. Job complete
Near Los Angeles, CA 90042
John
Job Details:
07/07/2020
WASHER MAYTAG MVWX655DW1
The washer would not fill up with water. The cold water valve failed. Replaced the housing and the valve assembly all in one. The washer tested good at this time.
Near West Hollywood, CA 90046
John
Job Details:
07/07/2020
REFRIGERATOR KITCHENAID KUDF204EPA00
"Replace the defrost heater, secured the wire harness for the heater with a zip tie. The refrigerator tested good at this time."
Near Los Angeles, CA 90046
John
Job Details:
07/07/2020
REFRIGERATOR KITCHEN AID KSSC48QVS02
"It appears that there was a power surge, it blew off the compressor control board. Replace the compressor control/inverter board. The refrigerator tested good at this time."
Near Los Angeles, CA 91604
John
Job Details:
07/07/2020
DISHWASHER KITCHENAID KDTE334GPS0
The motor/pump assembly is leaking straight out of the center main seal. Also the rollers for that rack have came off. The customer will get a new dishwasher.
Near Los Angeles, CA 91607
John
Job Details:
07/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"The refrigerator has a short in the control, the LED lights are out. Need that control also. Water filled up inside the pantry door and shorted out that main control. The customer is going to call whirlpool and see if they can get some kind of concession. See my office notes. It has a list of detailed parts."
Near Tulare, CA 93274
Chase
Job Details:
07/07/2020
WASHER WHIRLPOOL NTW4516FW1
Installed new suspension. Unit no longer getting off balance. Calibrated and tested. All ops now testing out normal. Job complete.
Near Rosamond, CA 93560
Patrick
Job Details:
07/07/2020
WASHER MAYTAG MVWB865GW0
Clothes wet at end of cycle and have detergent on them. Checked out errors. Valve error. Removed and replaced valve. Tested unit. All ops checked good
Near Los Angeles, CA 91607
John
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Water pressure is 80psi. When water is drawn from the door of the refrigerator makes a lot of noise. Replacing the main valve due to this issue.; ordrng 1 W10865826 (valve) and 1 W11430645 (DUAL WATER VALVE.) and 1 WPW10341329 (water valve assy)
Near Visalia, CA 93277
Chase
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Found connection to control came loose not allowing for unit to cool properly. Secured all connections back to board and re installed. Unit now coming on with no problems and all ops now testing out normal operations. Job complete.
Near Visalia, CA 93291
Chase
Job Details:
07/07/2020
DRYER WHIRLPOOL WED4815EW1
Installed new parts also installed new dryer repair kit from truck stock. All ops now testing out normal. Job complete. ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Quartz Hill, CA 93536
Patrick
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Found the unit having issues with no ice and crashed only no cubes. Needs solenoid and ice maker. Quoted 461.36; ordrng 1 W10882923 (icemaker) and 1 WPW10309866 (solenoid)
Near Lancaster, CA 93536
Patrick
Job Details:
07/07/2020
RANGE WHIRLPOOL WFG320M0BB2
Found the unit having heat issues. Too hot too the touch ; ordrng 1 W11025151 (insulation)
Near Patterson, CA 95363
Cruz
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Fixed- installed all new parts (2 cntrl elec, 2 ice makers, fan ice box) allow 12-24 hrs for ice production, found temps, cooling, fans, lights, gaskets, doors, ice & water dispenser are working as designed. Cx ok repair"
Near Lancaster, CA 93534
Patrick
Job Details:
07/07/2020
WASHER AMANA MVWX500XW1
"Found the unit not operating. Doesn’t fill or was. Pressure sensor fault. Needs new control. Valve hot solenoid doesn’t open all the way ;1 W10405815 (cntrl-elec) and 1 W11158805 (housing)"
Near Riverside, CA 92509
Kevin
Job Details:
07/07/2020
WASHER WHIRLPOOL WTW8500BW0
Unit giving f51 error code while in operation. I tested unit and found that the rotor bolt was loose causing rps sensor to give f51 error. Tightened loose rotor bolt. Ran unit through diagnostic. All tests good.
Near Riverside, CA 92509
Kevin
Job Details:
07/07/2020
WASHER AMANA NTW4516FW3
"Customer concerned with wash performance. I tested unit, all tests normal. Instruct customer on use and care and gave tips to improve wash performance. All tested good. Recalibrated unit."
Near Visalia, CA 93291
Chase
Job Details:
07/07/2020
REFRIGERATOR KITCHENAID KBFN502ESS01
"Diagnosed a whirlpool built in refrigerator. Right hand side of door not closing properly. Called into WPL tech line and spoke with Cathy. Confirmed a twisted hinge pin. Ordering part for repair. SR#7728254057; ordrng 2 W10484913 (BUSHING)s and 2 W11403572 (BRACKET)s and 2 WP2004517 (SPRING )s and 2 WP2320509 (CAM)s and 2 WPW10485980 (HINGE)s"
Near Visalia, CA 93291
Chase
Job Details:
07/07/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
Right hand side gasket is torn causing for unit to not seal properly when closing. Also making popping sound when left hand side door closes. Ordering right hand side gasket. ; ordrng 1 W10830046 (GASKET) and 2 WP12028505AP (CLOSER)s
Near Turlock, CA 95382
Cruz
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Fixed- found full tube to be frozen over with hard ice causing no water to fill mold, defrost ice with heat gun, tested ice maker fill test 45 in diagnostic it filled, allow 12-24 hrs for ice production."
Near Hughson, CA 95326
Cruz
Job Details:
07/07/2020
WASHER MAYTAG MVWC565FW1
"CX TO RESCHEDULE"
Near Riverside, CA 92509
Kevin
Job Details:
07/07/2020
REFRIGERATOR KITCHENAID KRFC704FSS00
"Unit not cooling after last repair. I put unit into diagnostic and ran RC evaporator fan. Fan not running. I verified voltage from main control. I went to RC evaporator fan, voltage at fan. Defective fan. Ordering another cover. ; rqstng P&A on 1 W11167902 (cover-evap)"
Near Los Angeles, CA 91311
Danny
Job Details:
07/07/2020
MICROWAVE JENN-AIR JMC3415ES0
Door is not opening properly Found unit rubbing on trim kit Advised client this is an installation issue not technical Installation issues are not covered by factory warranty Test unit and unit is working and heating properly Refer client back to installers, I advised the client we don’t fix installation issues.Called trade partners and document call Sr# 7728168209
Near Los Angeles, CA 91304
Danny
Job Details:
07/07/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Unit is not draining Found faulty drain pump,Replaced pump and reinstall and ran a self test cycle and unit completed with no issues and no leaks Advised client to clean dishwasher with affresh every 30 days to help get rid of odor and client doesn’t have an air gap Unit is working properly "
Near Riverside, CA 92506
Kevin
Job Details:
07/07/2020
WASHER WHIRLPOOL WTW7300DW2
Lid has separated on left rear corner due to detective hinges and lid. Ordering new lid assy and new hinges. ; 1 W11101059 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Near Los Angeles, CA 91304
Danny
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02
Unit is not cooling properly and door handle is loose Found unit full full of frost Replaced sensor Test defrost cycle and unit is defrosting Reinstall unit and advised client to allow 24hrs for unit to reach proper Also tighten door handle Unit is working properly
Near Riverside, CA 92505
Kevin
Job Details:
07/07/2020
WASHER WHIRLPOOL WTW8040DW4
unit not filling and giving error for long fill. I put unit into diagnostic and tested the solenoids on fill valve. I found that the cold solenoid is not opening. Failed fill valve. ; ordrng 1 W11220230 (valve)
Near Los Angeles, CA 91304
Danny
Job Details:
07/07/2020
WASHER WHIRLPOOL WTW8000DW5
Unit won’t complete the cycle Ran a test mode and found low water pressure Removed hoses and found valve clogged with rocks and sand Cleaned filter screen on valve and flush hoses Reinstall and ran a self test cycle and unit completed with no issues and no leaks Advised client to clean washer once a month with afresh and how to load washer properly and how much soap to use Calibrated washer Unit is now working properly
Near Turlock, CA 95382
Cruz
Job Details:
07/07/2020
DISHWASHER WHIRLPOOL WDF540PADB1
"Need more work - found drain pump to be locked up causing water not to drain out from tub, found little pin holes from drain hose causing water to squirt out, found water dripping from house hold pipe underneath cx sink, look at pics. Ordering parts for unit. Also informed cx to replace air gap before install of parts. ; ordrng 1 8269144A (drain hose) and 1 WPW10348269 (drain pump) and 1 WPW10545278 (drain hose)"
Near Moorpark, CA 93021
Danny
Job Details:
07/07/2020
DISHWASHER KITCHEN AID KDTM354DSS4
F2e1F9e1F9e2Sr#7728259274Unit is leaking water and causing floor damage Ran a test cycle and found unit leaking from diverter valve And water valve adapter is full of corrosion Please pictures Client denied to get unit repaired Refer client back to Pacific Sales Called techline and document call
Near Simi Valley, CA 93063
Danny
Job Details:
07/07/2020
FREEZER WHIRLPOOL WRT311FZDW01
Shelves glass are scratch and kick plate needs to be installed Advised client shelves are not scratches They had tape and grease from drawer sliders Removed shelves and clean glass shelves Install kickplate Unit is working and cooling properly
Near Los Angeles, CA 91304
Danny
Job Details:
07/07/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
Unit is not cooling and not making ice Found ref at 65f and freezer at 25f Put unit into cooling test cycle and unit is not cooling on ref compartment freezer got down to 15f Pulled unit out and found no leaks No frost build when ref is in test mode This unit will require a sealed system repair and nitrogen tank; ordrng 1 W11099684 (valve) and 1 W11291123 (evaporator) and 1 W11291123 (evaporator) and 1 W11393142 (COMPRESSOR ) and 1 W11442050 (CONDENSER )
Near Los Angeles, CA 91307
Danny
Job Details:
07/07/2020
RESIDENTIAL REFR WHIRLPOOL WZF79R20DW00
Unit is not cooling Removed evap cover and no frost build up only a ball of ice on cap tube Unit has a restriction or leak Unit will require a complete sealed system repair ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)