Near Glendale, CA 91202
Leon
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Cx states that unit is still not working properly.Cx states that food gets freezing in fresh food section Check the temperature in fresh food section is too cold 32Can’t find the problem Need senior tech on this job Called Whirlpool Tech Line Spoke to EdExplained the situation and documented S.R. # 7728407099
Near Hanford, CA 93230
Enrique
Job Details: 07/28/2020
DRYER - GAS WHIRLPOOL WGD4850HW0 "Inspected whirlpool dryer . Customer concerns , not powering on . Door switch and fuses checked ok . Shorted timer .; ordrng 1 WPW10436302 (timer)"
Near Tehachapi, CA 93561
Patrick
Job Details: 07/28/2020
DRYER - GAS WHIRLPOOL WGD85HEFC The ignitor is burnt out. Removed and replaced. Tested unit. All ops chedked good
Near Tehachapi, CA 93561
Patrick
Job Details: 07/28/2020
WASHER MAYTAG MVWB765FW3 Removed and replaced housing. Tested unit. All ops checked good
Near Bakersfield, CA 93312
Jim
Job Details: 07/28/2020
WASHER WHIRLPOOL WDTA50SAHZ0 3-1 faulty sensor; ordrng 1 W10712395 (adjuster) and 1 W11084121 (sensor) and 4 WPW10082853 (pivot-tine)s
Near Lindsay, CA 93247
James
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Unit has bad diffuser not closing. Ordering new. Will return when parts arrive. ; ordrng 1 WPW10594330 (control)
Near Lancaster, CA 93534
Patrick
Job Details: 07/28/2020
WASHER MAYTAG MVWB765FW4 Water filling issues. Doesn’t fill during regular cycle. Only test mode needs control and valve ; ordrng 1 W11172234 (housing) and 1 W11429620 (CONTROL )
Near Visalia, CA 93291
Chase
Job Details: 07/28/2020
DRYER MAYTAG MGDC465HW0 Installed new dryer repair kit. No more rattling noises. All functions now testing out normal. Job complete.
Near Visalia, CA 93291
Chase
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Defrosted evap. Installed new evap fan motor with new bi metal and thermistors. All ops now testing out normal time of repair. Job complete.
Near Visalia, CA 93292
Chase
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Upon arrival informed customer of COD charges. Customer no longer wanted to go through with service. Did not perform any work. Job complete.
Near Bakersfield, CA 93306
Patrick
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 Needs new compressor. Complete no cool. Quoted 365. Compressor is covered ; ordrng 1 8201675 (compressor)
Near Pasadena, CA 91105
Francisco
Job Details: 07/28/2020
DISHWASHER KITCHENAID KDTE234GBL0 Checked unit found pump running but check valve not opening. Removed and replaced drain hose also cleared drain hose on air gap. Unit now checks ok.
Near Bakersfield, CA 93306
Patrick
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Need ice maker didn’t mean to return ; ordrng 1 W11294907 (icemaker)
Near Visalia, CA 93291
Enrique
Job Details: 07/28/2020
WASHER WHIRLPOOL WFW6620HC0 "Installed new bellow , tested it . All functions tested normal , no leaks ."
Near Clovis, CA 93611
Jonathan
Job Details: 07/28/2020
RANGE WHIRLPOOL WEE745H0FS2 Installed switches tested unit working to spec
Near Santa Clarita, CA 91321
Raymond
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Upon arrival cx states unit lights not working. Upper rc lights and freezer working, mid lights not. Could not locate voltage at harness inside cabinet. Informed cx this was non repairable. Contacted Steve SR 7728408158 to document, was informed to check the 4 wire connector in the upper facia where water filter is. Wil need to revisit home for further diagnostics. Tech cell phone was not working in cx home."
Near Clovis, CA 93611
Jonathan
Job Details: 07/28/2020
WASHER AMANA NFW5800HW0 Installed bellows tested no leaks working to spec
Near Fresno, CA 93737
Jonathan
Job Details: 07/28/2020
COMPACTOR JENN-AIR TC707S4 Found stripped gear replaced tested working to spec
Near Santa Clarita, CA 91390
Randy
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KSSC36QMS01 "Found unit not cooling found fan dead on arrival. Needs new fan gets power but no operation. ; ordrng 1 W10181323 (motor,fan)"
Near Fresno, CA 93727
Jonathan
Job Details: 07/28/2020
WASHER MAYTAG MVWB835DW5 Found valves bad replaced tested working to spec
Near Santa Maria, CA 93458
George
Job Details: 07/28/2020
FREEZER MAYTAG MRT118FFFH01 Found refrigerator not making a full frost pattern need to replace evaporator and compressor ok to order parts . Need seal tech for this repair.; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)
Near Visalia, CA 93277
Chase
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Found unit not making ice. Found E5 error code indicating a bad thermistor on icemaker. Installed new icemaker. Cycled. All functions now testing out normal. Job complete.
Near Reedley, CA 93654
Jonathan
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW5000DW3 Unit was disconnected apon arrival customer upset because I will not install customer installed unit found hot side valve not opening replaced valve tested working to spec
Near Fresno, CA 93720
Timothy
Job Details: 07/28/2020
WASHER WHIRLPOOL MVWX500XW0 "Checked for faults and ran a service test. Unit showing a 7-6(motor fault) 0-2( oversuds detected). During the service test the unit failed the spin portion. Checked for a bound basket, basket moves smoothly. Found lid latch issues while in manual spin and agitation. Unit needs a control . Control was not sent with tech."
Near Reedley, CA 93654
Jonathan
Job Details: 07/28/2020
WASHER MAYTAG MHW5100DW0 Found pressure switch not reading correctly replaced tested working to spec
Near Porterville, CA 93257
James
Job Details: 07/28/2020
WASHER MAYTAG MVWC565FW "Installed all parts and tested unit. Unit tried to spin but Cannot. Tried to pull basket to inspect between tub for blockage. Could not remove agitator without breaking it. Turned basket by hand and there is drag slowing spin. Need to order motor, gearcase, hub and agitator. ; ordrng 1 W10528947 (drive hub kit) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11161960 (agitator)"
Near Porterville, CA 93257
James
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ Unit icemaker continually fills with water. Flossing ice tray and bin. Ordering new valve and icemaker. Will install when parts arrive. ; ordrng 1 W10873791 (icemaker) and 1 WPW10179146 (valve-inlt)
Near Porterville, CA 93257
James
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Unit is freezing food near defusser. Ordering new diffuser and thermistor for fc compartment. Will return when parts arrive. ; ordrng 1 12002355 (thermistor kit) and 1 WPW10594330 (control)
Near Ducor, CA 93218
James
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM Found unit not cooling properly. Low amp draw on compressor indicating low charge. Also damper not consistent in operation. Ordering new. Will need sealed system tech to charge system and install damper. Did not see any if dye in cabinet. ; ordrng 1 WPW10143759 (dryer)
Near Delano, CA 93215
James
Job Details: 07/28/2020
WASHER AMANA NTW4516FW3 Unit not allowing water in. Replaced water valve and tested unit. Unit now making squealing noises from gearcase. Ordering new. Will return when parts arrive. ; ordrng 1 W11255272 (gearcase)
Near Bakersfield, CA 93314
Chase
Job Details: 07/28/2020
DRYER MAYTAG MGDB835DW4 Installed new parts. No more clicking sounds. All functions now testing out normal. Job complete.
Near Ventura, CA 93003
Hector Zuleta
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer was concerned of refrigerator not dispensing water or making ice. I checked the unit and I a not fully open water faucet also copper line kinked. Adjusted faucet and advised the customer to fix copper line. Tested ok.(See picture of water supply ).
Near Shafter, CA 93263
James
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW8500DC0 "Found unit with lid lock failure, cannot run diagnostics. Cox stated water not working fully as well. Ordering new main console and ctntl elect. Will install with water inlet and lid lock when all parts arrive; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console)"
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 07/28/2020
WASHER MAYTAG MVWC565FW2 "Replaced: Suspension (W11130362), Drive Hub (W10528947), Screws (WP8533953) and Agitator (W11161960). Recalibrated and ran a manual and automatic diagnostic test as well level the washer. Tested ok."
Near Duarte, CA 91010
Andy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYY03 "No cool, replaced evaporator and dryer tested unit working properly"
Near Tulare, CA 93274
Enrique
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW5000DW3 Washer not starting wash cycles . In diagnostics found lock fault error . ; ordrng 1 W11307244 (latch)
Near Visalia, CA 93277
Chase
Job Details: 07/28/2020
DRYER MAYTAG MGDX655DW2 Found faulty timer not allowing for unit to shut off after designated timed cycle. Ordering timer and scheduling for next available day. ; ordrng 1 WPW10642928 (TIMER)
Near Beverly Hills, CA 90210
Isidore
Job Details: 07/28/2020
WASHER WHIRLPOOL WFW92HEFW0 "Removed old door laytch and installed new door latch, test washer operation ok, washer working at this time."
Near Montebello, CA 90640
Francisco
Job Details: 07/28/2020
ALPHA WHIRLPOOL WFW7590FW0 "Removed and replaced water pump,tested ops, unit now checking ok."
Near Kingsburg, CA 93631
Jonathan
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Found ICEMAKER gear stripped needs ICEMAKER ; ordrng 1 W10179146 (water inlet valve) and 1 W10300022 (icemaker)
Near Grand Terrace, CA 92324
Rod
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Returned to replace defective freezer evap fan with no issues no abnormal issues 1 W11032800 (motor-evap)As designed op returned
Near Redlands, CA 92374
Rod
Job Details: 07/28/2020
WASHER MAYTAG MVWB835DW4 Returned to replace 1 W11112656 (console) and 1 W11170706 (cntrl-elec) as designed op returned with no issues. No leaks
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer is concerned of refrigerator leaking and freezer door not closing properly. I checked the unit and I found an iced up drain hole and damaged freezer door rails, also fresh food compartment door too low not engaging with the Pivot Plate. Manually defrosted drain hole and ordered parts to correct freezer and fresh food compartment doors. ; ordrng 1 12002497 (gear (left)) and 2 W11265130 (slide)s and 2 WP12028505AP (ref dr closer cam)s"
Near San Dimas, CA 91773
Andy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL ED5GTGXNQ00 "Needs ice bucket, dropped off bucket, only charged for trip and part"
Near Bakersfield, CA 93314
Chase
Job Details: 07/28/2020
OVEN KITCHEN AID KOSE500ESS04 "Received defective broil element, ordering broil element. ; ordrng 1 W10804429 (BROIL ELEMENT )`"
Near Glendora, CA 91741
Andy
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not dispensing, found motor bad needs a auger motor"
Near Bakersfield, CA 93314
Jim
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Part did not show up before the appointment. Waiting for parts to show up and then please reschedule
Near San Marino, CA 91108
Francisco
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Unit has dent on lower right side. Asked cx to call kitchen aid since it’s out of the 30 day cosmetic warranty period.; ordrng 1 W10355591 (gasket-fip), 1 W11390070 (FFC RIGHT SIDE DOOR)"
Near Baldwin Park, CA 91706
Juan
Job Details: 07/28/2020
WASHER WHIRLPOOL MVWB765FC3 "Found a pillow case stuck under agitator. Removed item. Ran diagnostics, unit’s ops check fine."
Near San Bernardino, CA 92407
Rod
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Returned to replace door and found that handle alignment was not the same as original door left on product due to safety issue ewith old original door see pic Mounting studs were incorrectly drilled for properly from factory.Had to reorder door 6-8 week lead time Cx is aware. See notes from prev attempt; ordrng 1 LW10557493 (dor-fip)
Near Altadena, CA 91001
Juan
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced pump and motor sump assembly, and heating element. Ran diagnostics, all unit’s ops check fine."
Near Alhambra, CA 91801
Juan
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Replaced evaporator thermistor, and air diffuser. Customer concerned ants are getting inside the freezer compartment. Upon inspecting the unit, there is damage on both sides (cabinet) on the bottom. Towards the front. On the freezer side, the cabinet propped up a little in the left front, because of that the freezer gasket was not making contact 100%. Bent cabinet back, and applied sealant adhesive to a small gap that remained. Informed customer factory only covers that type of damage within the first 30 days. Customer will contact Whirlpool to see if they will do anything for her. Checked unit’s ops, unit is working fine.; used 1 WP482338 (ADHESIVE) from stock"
Near San Gabriel, CA 91775
Juan
Job Details: 07/28/2020
REFRIGERATOR MAYTAG MSD2542VES00 "Fresh food door gasket is coming off the door. Door gasket is in good condition, it’s the liner on the door that is separating from the door shell. Door would need to be replaced to address issue. Door is no longer available for this model, so I am unable to repair. Door has been discontinued."
Near West Covina, CA 91791
Andy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS02 "No cool, needs compressor called techline again same sr#; ordrng 1 W10832994 (compressor)"
Near Rosemead, CA 91770
Juan
Job Details: 07/28/2020
WASHER MAYTAG MVWB865GW0 "F0e5 overload. Tried to spin basket manually, a lot of resistance felt. Disassembled unit, found a bottle cap (bleach) stuck between spin basket and tub. Removed cap. Ran diagnostics, unit’s ops check fine. Calibrated unit as well."
Near Turlock, CA 95380
Cruz
Job Details: 07/28/2020
DRYER WHIRLPOOL WED5100HW0 "Fixed- installed new part (facia) there are now Audible tunes, unit is heating fine as well, cx ok repair."
Near Glendora, CA 91741
Andy
Job Details: 07/28/2020
WASHER AMANA NTW4516FW1 PArts didn’t drop off part how to reschedule.
Near Arcadia, CA 91007
Juan
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Fresh food evaporator and stepper valve need to be replaced.; ordrng 1 W10865322 (evaporator) and 1 W10865727 (valve)
Near Monrovia, CA 91016
Juan
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer opened the freezer drawer, when she did, the ice maker broke off from the liner. Customer states the ice maker was iced over. Ice maker and water valves need to be replaced.; ordrng 1 4317943 (icemaker only) and 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"
Near Fresno, CA 93730
Timothy
Job Details: 07/28/2020
WASHER MAYTAG MVWB850YW0 Ran a service test. Unit shown a F51 code. Found basket hard to turn removed basket . And found 2 socks inside. Removed and retested. Unit passed the service test.
Near Fresno, CA 93720
Timothy
Job Details: 07/28/2020
REFRIGERATOR JENN-AIR JB36NXFXLE00 "Customer states the kitchen was being remodeled. The cabinets around the unit were removed. The unit was not attached to a back wall. The customer opened the door and the unit fell on her. The cabinet, door and most likely the upper unit sealed system parts are damaged. Called WPTS( 7728414535) to document. .WPTS directed me to the installation instructions document W10728799 page 3. I was then transferred to safety (7728375586). Took pictures of the unit."
Near Clovis, CA 93619
Timothy
Job Details: 07/28/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Installed parts. Tested unit. Unit operating as designed.
Near Ceres, CA 95307
Cruz
Job Details: 07/28/2020
OVEN WHIRLPOOL WFG320M0BS3 "File # 7728410779 Leon from whirlpool tech line said order necessary parts to complete repair, oven outer door is very lose and is detaching from frame, handle threads are stripped, cx has tape on handle and outer door, look at pics oven door is not attached to cabinet, ordering parts for unit. ; ordrng 1 W10883496 (brkt-mntg) and 1 W10894054 (hndle-door) and 1 W11176456 (glass-door) and 2 W11428245 (SCREW )s and 1 WPW10535767 (glass-door)"
Near Thousand Oaks, CA 91362
Danny
Job Details: 07/28/2020
WASHER WHIRLPOOL MVWC565FW1 Unit is not washing and making loud noises Found unit leaking oil and broken pulleyReplaced gearcase and motor dive and belt and drive Reinstall unit and calibrated washer Ran a test cycle and unit completed with no issues and no leaks Unit is working properly
Near Simi Valley, CA 93065
Danny
Job Details: 07/28/2020
REFRIGERATOR MAYTAG MRT711SMFW00 SR#7728412481Called techline Found drain tube clogged with sticky substanceCleared drain tube and ran a cup of water through drain and unit is now draining properly
Near Porterville, CA 93257
James
Job Details: 07/28/2020
FREEZER WHIRLPOOL WRF535SWHZ00 "Found u it with gapping in freezer gasket. Heated gasket and reset seal. Light in freezer out. Changed bulb, still out. Heated switch area to defrost and remove ice. Switch working after thawing. Lights now working. Unit is working as intended and customer approves functions at this time."
Near Waterford, CA 95386
Cruz
Job Details: 07/28/2020
OVEN WHIRLPOOL WFC150M0EW4 "Needs more work- found left front, right rear element burners working intermittently, found left front coil stuck inside receptacle, found both switches are going bad, need to order parts for unit. ; ordrng 1 814399 (receptical,surf.unit) and 1 W11396790 (COIL) and 2 WP3148953 (switch-inf)s"
Near Porterville, CA 93257
James
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW5000DW3 Replaced cam and shifter. Tested unit and unit now working as intended.
Near Fresno, CA 93722
Timothy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 IM and coupler broken.; ordrng 1 W10873791 (icemaker) and 1 WPW10293212 (chute)
Near Fresno, CA 93722
Timothy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found inconstant VDC from the main control board. Need to return with the main control and call tech support to confirm operation. Book as 2 calls because I will have to trace CKTs with WPTS.; ordrng 1 W11224256 (cntrl-elec)
Near Fontana, CA 92335
Jaime
Job Details: 07/28/2020
WASHER MAYTAG MHW5630HW0 Found shipping bolts still attached to the washer. Had them removed
Near Clovis, CA 93611
Timothy
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KDTM404KPS0 Checked for faults and ran a service test. Found a 10-2(vent wax motor )8-2(inlet water valve) told to check for a disconnected vent wax motor and check it for 600-1000 ohms . Found the wax motor open. Found no rinse aid in the dispenser. WPTS says rinse aid must be used even if the customer has pods with rinse aid in them. Ordering wax motor. WPTS(7728416342); ordrng 1 W11416460 (VENTASS B.)
Near Paso Robles, CA 93446
Tom
Job Details: 07/28/2020
DISHWASHER KITCHENAID KDTE254ESS2 "Installed Control Board, ran diagnostic tests, check okay. Ran unit in Normal Operation, check okay. No damage to unit or home from tech, job complete. "
Near Los Angeles, CA 91342
Randy
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found ice maker with small amounts of ice build up. Unde ice container unit has significant ice. Bad door ice scheduled for Friday. ; ordrng 1 W11244434 (ice-contnr) and 1 W11324588 (DOOR ICE )
Near Paso Robles, CA 93446
Tom
Job Details: 07/28/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 "Found LED Module in rear of IM Housing dead, other lights dim. Installed 1 LED Module, all other lights functional, check okay. No damage to unit or home from tech, job complete."
Near Simi Valley, CA 93063
Danny
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Unit freezing food inside the freezer Test unit unit and found damper assy staying open all the time Need to order parts and rs call ; ordrng 1 W11317276 (diffuser)
Near Paso Robles, CA 93446
Tom
Job Details: 07/28/2020
WASHER WHIRLPOOL MVWB766FW1 "Installed Water Valve, ran diagnostic tests, all components functional, check okay. No damage to unit or home from tech, job complete."
Near Bakersfield, CA 93306
Dane
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM 7728411595...Dustin Leon....same file number call tech line with the above file number and first spoke to Dustin. We ran several test and he said to change the valve and the compressor. When I went to open the system to change valve and compressor there was no gas in the refrigerator. Vacuumed down and recharged and called tech light again and spoke to Leon. After recharging the unit there was a full strong frost pattern on the fresh food evaporator. No visible UV dye on fresh food or freezer evaporator or condenser or exposed copper tubing. Unit is being sent for review for replacement. Marked as non-repairable
Near Visalia, CA 93277
Chase
Job Details: 07/28/2020
DRYER WHIRLPOOL WED8500DC3 "F4e3, F4e4, restricted air flow. Confirmed vents are blocked not allowing for proper air flow. Put through diagnostics and now end beep tone is ringing when done with cycle. All functions now testing out normal. Job complete."
Near Los Angeles, CA 90042
Leon
Job Details: 07/28/2020
KITCHEN KITCHENAID KDTM354DSS5 Cx states that top shelf railing tracks are broken.Replaced both side railing Unit working properly as designed
Near Santa Maria, CA 93458
George
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Found refrigerator fresh food air damper not functioning ok to order part.; ordrng 1 WPW10151374 (air damper)
Near Burbank, CA 91502
Leon
Job Details: 07/28/2020
DISHWASHER JENN-AIR JDB9000CWP2 Cx states that unit is not working properly After running diagnostic check find that unit is not draining and has a bad drain pump
Near Cayucos, CA 93430
Tom
Job Details: 07/28/2020
REFRIGERATOR MAYTAG MFC2062FEZ01 "Found RC too cold, items freezing. Entered diagnostics, found air leak at Damper Door when closed, order and replace Damper Door. Temp reading at Control is off, order and replace Control Board./Damper Door - (WPW10594329)Control Board - (WPW10677146)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 WPW10594329 (control) and 1 WPW10677146 (cntrl-elec)"
Near Burbank, CA 91505
Leon
Job Details: 07/28/2020
DRYER-GAS MAYTAG MGD5630HW1 Cx states that unit is not working properly After running diagnostic check find that unit is making grinding noise.Adjust front legs and tight up drain hose on the back of the unit Unit working properly as designed
Near Paso Robles, CA 93446
Tom
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW7500GC0 "Customer claims that coverage is provided for this unit, tech contacting Dispatch./Dispatch - Unit was recently inherited by customer with a purchase of a home, DOP of home attached in photos. Dispatch confirms that unit can be covered under these circumstances, tech proceeding./Entered diagnostics, found error code F3E2, F8E1, F2E1. Cleared error codes, ran diagnostic tests, Lid Lock good, both Main Hot and Cold Water Valves stuck shut, other Valves functional. Drain good, Agitate and Spin good, order and replace Water Valve./Water Valve - (W11165546); ordrng 1 W11165546 (valve)"
Near Duarte, CA 91010
Stephen
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Reservoir is ok( defrosted ). FC switch is working properly at this time. Replaced filter head . No leaks at this time. Instructed customer had high water pressure. Recommend to have pressure regulator installed by plumber. Unit is cooling properly at this time. Complete.
Near Pasadena, CA 91107
Francisco
Job Details: 07/28/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS "Removed power, Removed and replaced ui control. Asked cx to monitor temp and report any issues."
Near Pasadena, CA 91104
Francisco
Job Details: 07/28/2020
DISHWASHER MAYTAG MDB8959SFZ4 "Checked unit found broken left rail. Removed and replaced rail, re installed unit to the best possible. Unit now checks ok."
Near Tulare, CA 93274
Chase
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Getting voltage to icemaker but will not harvest. Ordering icemaker for repair. ; ordrng 1 W10884390 (ICEMAKER)
Near Altadena, CA 91001
Francisco
Job Details: 07/28/2020
FREEZER WHIRLPOOL WRF535SWHZ03 Checked unit found really low water press. Cx seems to be on reverse osmosis filtration system which requires 40-60 psi. Cx will call plumber to correct issue and call back if she has further problems. Found proper temp and ice maker cycled fine when testing.
Near Duarte, CA 91010
Stephen
Job Details: 07/28/2020
WASHER WHIRLPOOL WFW5620HW0 "Dryer has no stacking brackets. Replaced console . Ran diagnostics. Had f0e2, f0e5 error codes. Cleared error codes. Fills, washes, drains, rinses, and spins properly. Instructed customer to have brackets installed by installer. Dryer could fall off washer. Complete."
Near Duarte, CA 91010
Stephen
Job Details: 07/28/2020
WASHER MAYTAG MVWC565FW0 "Replaced worn basket hub and worn suspension rods. Ran diagnostics, calibration, and auto test cycle. Fills, agitates, drains, rinses, and spins properly. Complete."
Near Los Angeles, CA 90065
Leon
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 ice buildup next to evaporator behind crisper drawer. Cx is aware to reschedule
Near Glendora, CA 91741
Stephen
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Ran diagnostics. Ran tests # 19,37, 56, 57, 45. E0 in test # 56. 01 in test # 37. Unit is making ice now. Replaced UI and HV controls. Unit is cooling properly at this time. Complete."
Near Burbank, CA 91505
Leon
Job Details: 07/28/2020
DISHWASHER KITCHENAID KDTE104ESS1 Cx states that unit is not working properly Cx states that unit is leaking underneath After running diagnostic check find that unit has a bad sump motor assembly; ordrng 1 WPW10605057 (pump and motor assy)
Near Oceano, CA 93445
George
Job Details: 07/28/2020
DRYER MAYTAG MGDC465HW Found dryer making screech sound rove drum reposition belt retested check out ok complete no dents or dings cause by tech.
Near Montebello, CA 90640
Francisco
Job Details: 07/28/2020
WASHER WHIRLPOOL MVW6230HW0 Checked unit found no cold incoming water. Water supply ok. Cx stated he had plumber replace all the plumbing for water supply. Even on the off position unit has a stream of water coming in stops and comes in again. Solenoid not shutting off water completely. Documented with tech line. Unit needs new inlet valve.Sr#7728410833; ordrng 1 W11220230 (valve)
Near Arroyo Grande, CA 93420
George
Job Details: 07/28/2020
WASHER MAYTAG MVWB865GW0 Installed parts tested check out ok complete no dents or dings cause by tech.
Near Santa Maria, CA 93455
George
Job Details: 07/28/2020
WASHER MAYTAG MVWB855DC3 Installed part tested check out ok complete no dents or dings cause by tech.
Near Pasadena, CA 91103
Francisco
Job Details: 07/28/2020
WASHER MAYTAG MVWB835DW No model and serial tag. Cx needs kid and hinges on unit. Advised him to call warranty compass I cannot bill them without a picture of model and serial tag on unit.