Near Bakersfield, CA 93311
Erick
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Cycled unit and found units freezer fan not running causing unit not to make ice. Unit will need new icebox fan; ordrng 1 W10846539 (evaporator fan blade)
Near Hanford, CA 93230
Enrique
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF736SDAW13
Installed gasket . All functions tested normal .
Near Morro Bay, CA 93442
Chase
Job Details:
05/21/2020
RANGE WHIRLPOOL WFG525S0HZ1
Took amp draw to igniter. Igniter not drawing proper amperage. Will need to replace bake ignitor. Did not get sent out with this part. Ordering ignitor will need to replace when parts comes in.; ordrng 1 WP9758079 (IGNITOR)
Near Hanford, CA 93230
Enrique
Job Details:
05/21/2020
RANGE WHIRLPOOL WFG525S0JS0
"Installed power cord , tested it . All functions tested normal ."
Near Tulare, CA 93274
Enrique
Job Details:
05/21/2020
RANGE WHIRLPOOL WFG525S0HZ1
"Whirlpool range oven igniters not sparking . Found shorted spark module . Installed new part , retested it. All functions tested normal ."
Near Madera, CA 93638
Kenneth
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Freezing in fridge. Ordering new jazz board. Will replace damper. No ice production. Ordering new ice maker. Rescheduled customer for saturday 5-23-20; ordrng 1 W10884390 (Icemaker) and 1 WPW10503278 (Jazz board)
Near Los Angeles, CA 91042
Raymond
Job Details:
05/21/2020
ALPHA MAYTAG MHW5100DW0
"Upon arrival unit still faulting for pressure failure. Replaced control and tested, unit functions as designed."
Near Los Angeles, CA 91342
Raymond
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Replaced evap motor and support. Secured evap to rear liner with proper gap. Optimized thermistor location. Tested, unit functions as designed"
Near Los Banos, CA 93635
Kenneth
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW7500GC2
Found unit long fill error code. Found unit with a faukty water valve. Tested unit. Unit is now working properly. Customer approves function.
Near Fresno, CA 93730
Timothy
Job Details:
05/21/2020
M/W OTR WHIRLPOOL WMH31017HS2
"Found the blower not running at full speed and making a grinding noise. Dropped microwave and inspected the blower. Found the housing tweaked ,causing a drag on the blower. Adjusted housing and tested. Blower running at full speed. Double labor for uninstalling and reinstalling the OTR microwave."
Near San Bernardino, CA 92405
Rod
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01
".Returned , replaced parts indicated as designed op will return in 24-48 hours."
Near Los Angeles, CA 90068
John
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL KRSC703HPS00
Evaporator fan motor failed inside the freezer section now. Ordering the part I need.; ordrng 1 W11396715 (EVAPORATOR MOTOR )
Near San Bernardino, CA 92404
Rod
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW7000DW1
Won’t wash clothesConfirmed Leaching out to yard with no vacuum break and too small of piping.Consumer now aware of proper drain parameters as operators guide has no info for leaching nor does it tell consumer not to leach from product to yard.
Near Los Angeles, CA 90046
John
Job Details:
05/21/2020
DRYER WHIRLPOOL WHD3090GW0
Could not get into the apartment complex. Nobody would answer. Rescheduled it for next week; schdld next appmnt for 5/27 WED !
Near Los Angeles, CA 91604
John
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS02
"Whirlpool 7727877173 Joel. The extended ice would not shut off. Replace the main control the user interface in the panel user interface. Water was dripping from the icemaker, replace the water valve also. Refrigerator tested good."
Near Los Angeles, CA 90068
John
Job Details:
05/21/2020
MICROWAVE KITCHENAID KMBS104ESS03
"The microwave does not heat up. 120 VAC going to the transformer. Replace the capacitor, replaced the day off, replace the magnetron tube. The microwave oven tested good."
Near Victorville, CA 92392
Cesar
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Failed wash motor connections checked good and has 117 vac from control ; ordrng 1 W11085683 (pump&motor)
Near Riverside, CA 92506
Kevin
Job Details:
05/21/2020
REFIRGERATOR WHIRLPOOL KFIS29PBMS02
" Unit still not making ice. I put unit into diagnostic and ice maker is now able to cycle in diagnostic, ice maker fills in diagnostic, ice bin thermistor reads good. Called whirlpool tech line and they suggested that the user interface be replaced due to logic failure. Sr#7727876281. Customer declined repair at this time."
Near Redlands, CA 92374
Kevin
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Led light in RC is flashing or not coming on. Voltage to module. Failed led module Assy. Removed and replaced led module. Tested unit. All tests good.
Near Riverside, CA 92504
Kevin
Job Details:
05/21/2020
DRYER WHIRLPOOL WET4024EW0
Unit taking a long time to dry. I tested dryer and found poor airflow through venting in wall. Dryer tests normal. Vent cleaning company would need to clean house venting to correct heating issue.
Near Bakersfield, CA 93306
James
Job Details:
05/21/2020
WASHER MAYTAG MHW8200FC
Wrong color control panel ordered. Ordered correct panel. Will return when part arrives. Left control elect with customer. ; ordrng 1 W10911045 (panel-cntl)
Near Los Angeles, CA 91423
Isidore
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM00
"Needs door handle W10806512, job was defrosted and cleaned drain, found evaporator motor WP2315539 weak , removed rear panel and old evaporator fan motor . Installed new evaporator fan motor, advised customer that refrigerator , needs 24=hours to stabilize. At this timer refrigerator workingNote; if customer calls back needs sealed system tech evaporator W10836706, compressor WPW10507886, evaporator motor WP2315539; used 1 WP2315539 (MOTOR-FAN) from stock"
Near Los Angeles, CA 91423
Isidore
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW5000DW3
"Joel tech SR Whirl system downDrain motor disconnected reconnect, test washer operation ok at this time working as designed"
Near Bakersfield, CA 93304
James
Job Details:
05/21/2020
OVEN WHIRLPOOL WOS11EM4EB01
Old handle had scratches in finish. Replaced with new. Customer approves at this time.
Near Bakersfield, CA 93311
James
Job Details:
05/21/2020
REFRIGERATOR JENN-AIR JS48PPDUDE01
Talked new ui and unit is working as intended.
Near Apple Valley, CA 92308
Darren
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Replaced evaporator fan motor, needs light switch.; ordrng 1 W11291142 (switch)"
Near Clovis, CA 93619
Jonathan
Job Details:
05/21/2020
FREEZER WHIRLPOOL WRX986SIHZ00
Found freezer defrosting compressor hot to touch needs compressor drier and 3 way valve; ordrng 1 W10286069 (drier-uv) and 1 W10709318 (solenoid) and 1 W10709322 (valve) and 1 W10756020 (compressor)
Near Clovis, CA 93619
Jonathan
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00
Found food freezing needs main borad also found wires broken at bottom of door needs door; ordrng 1 LW11038915 (dor-fip) and 1 W10755479 (cntrl-elec)
Near Apple Valley, CA 92308
Darren
Job Details:
05/21/2020
WASHER MAYTAG MVWB850YW0
"Replaced faulty drain pump, checked out okay."
Near Modesto, CA 95356
Lance
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ
"Fixed- found adjuster broken causing rack to fall out and door not to close properly. Replaced both adjusters with new update kit. Installed and tested ok, top rack is now fully functional and unit is working as should"
Near Dinuba, CA 93618
Jonathan
Job Details:
05/21/2020
WASHER MAYTAG MVWP575GW
Installed hub and screws customer lost bolts and retainer; ordrng 2 W10003790 (screw)s and 1 W10715784 (retainer)
Near Westlake Village, CA 91361
Joe
Job Details:
05/21/2020
DISHWASHER KITCHENAID KDTM354DSS4
Unit has a faulty motor and sump assembly causing it to not spray water in tub and clean dishes. W10805015Customer has decided to just pay service fee due to the cost of repair.; ordrng 1 W10805015 (pump&motor) and 1 W10861000 (detergent dispenser)
Near Agoura Hills, CA 91301
Joe
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRFC704FSS00
Replaced evap covet and tested fan. Unit is now functioning as designed. Job complete
Near Sanger, CA 93657
Jonathan
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL KDTM504EPA
Installed panel show customer that panel was exactly the same
Near Bradley, CA 93426
Tom
Job Details:
05/21/2020
REFIRGERATOR KITCHEN AID KBSD618ESS01
"Installed User Interface, check okay, customer present. No damage to unit or home from tech, job complete."
Near Westlake Village, CA 91361
Joe
Job Details:
05/21/2020
RANGE KITCHENAID KMHC319ESS5
Replaced fan chamber and unit stopped making noise. When reinstalling unit found unit has a unconventional installation. Informed customer of installation. Job complete. Please get double labor had to remove unit.
Near Thousand Oaks, CA 91361
Joe
Job Details:
05/21/2020
DRYER WHIRLPOOL WED95HEDC0
Units door was misaligned. Aligned door and unit began to function as designed. Job complete.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
05/21/2020
DRYER WHIRLPOOL WGD5620HW0
Customer stated that the unit is getting F 3E3 error code. Per service pointer removed and replaced service kit tested all works good at this time.
Near Riverside, CA 92508
Kevin
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Unit deli drawer on the left side not closing. Found weak door springs in adapters causing issue. Ordering door adapters. ; ordrng 1 W11397195 (ADAPTER ) and 1 W11409809 (ADAPTER)
Near Newbury Park, CA 91320
Joe
Job Details:
05/21/2020
DRYER WHIRLPOOL WGD4815EW2
Unit is making a screeching noise due to the rollers being worn. Replaced rollers and unit began to function as designed. Job complete.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02
Customer stated that the icemaker bin will not come out found icemaker is leaking. Removed and replaced icemaker and fill valve tested all works good at this time.
Near Los Angeles, CA 91326
Randy
Job Details:
05/21/2020
FREEZER KITCHENAID KBSD608ESS01
Removed and replaced compressor. Charged with 7.25 oz of refrigerant. No leaks present. Found now operating properly. Advised temps will reach proper temps within 24-48 hours. Job complete. Working as designed cx had me check if water dispenser working as well okayed. Checked working as designed.
Near Riverside, CA 92503
Kevin
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Unit not cooling properly in RC. Found evaporator fan spinning slowly and damper not opening all the way. Removed and replaced evaporator motor and diffuser. Tested unit. All tests good.
Near San Miguel, CA 93451
Tom
Job Details:
05/21/2020
DRYER MAYTAG MGDB855DC4
"Ran unit, loud noise during rotation. Manual rotation presents resistance. Blower Wheel damaged, out of alignment with Motor, also caused possible strain to Support Wheels. Order Motor, Blower Wheel, and Dryer Repair Kit./Motor - (W11448775)Dryer Repair Kit - (4392065)Blower Wheel - (WP697772); ordrng 1 4392065 (dryer repair kit) and 1 W11448775 (MOTOR-DRVE) and 1 WP697772 (blower wheel)"
Near Thousand Oaks, CA 91360
Joe
Job Details:
05/21/2020
M/W OTR KITCHENAID KMHC319ESS3
Could not get unit out of wall cavity will return tomorrow customer said his son will be there to help me
Near Patterson, CA 95363
Cruz
Job Details:
05/21/2020
WASHER MAYTAG MVWB835DW4
"Fixed- installed new parts (wash plate, drum assy) calibration 52 passed, auto test 51 passed as well, no leaks, no codes, unit is working as designed, cx ok repair. "
Near Hesperia, CA 92345
Cesar
Job Details:
05/21/2020
WASHER MAYTAG MVW7230HW0
Console was not an assembly still need UI ; schdld next appmnt for 5/21 THU !
Near Los Angeles, CA 91342
Raymond
Job Details:
05/21/2020
REFRIGERATOR MAYTAG WRS321SDHV01
"Replaced controls, diffuser, gasket, defrost thermistor, and door. Tested unit. Unit functions as designed."
Near Tulare, CA 93274
Enrique
Job Details:
05/21/2020
WASHER MAYTAG MVWB765FW3
"Inspected Maytag washer . Customer concerns , washer makes grinding noise during wash cycle . Found rotor and gearcase plastic teeth broken . Need to replace gearcase , rotor and agitator . ; ordrng 1 W11161960 (agitator) and 1 W11393685 (GEARCASE )"
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
05/21/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01
Customer stated that the unit is not making ice found ice box fan is not on. Removed and replaced ice box fan tested all works good at this time. Some pasrt not sent to me.
Near Simi Valley, CA 93065
Aaron
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL ED5FVGXWS05
" thermostat almost off , caused the ice to melt , she doesn’t seem to know how the unit works , can not replace the water filter herself ,not enough strength to do it , spoke with son on the unit he is going to replace the filter , reset the controls to factory setting nothing wrong with the unit at this time ,Mrs messed the controls and defrosted the ice to where water was leaking out the dispenser from the melting ice "
Near Moorpark, CA 93021
Aaron
Job Details:
05/21/2020
LAUNDRY WHIRLPOOL MVWB865GW1
"Replaced the valve just dripping on cold , tested unit , Customer instruct on proper operations customer was using for loads on a normal cycle or one of the smaller water level cycles not getting success in getting out a balance really easy because too much clothes not enough water bunching up they have your material together we’re causing it to not spin right set the customer straight on what cycles to use and how to use the machine the unit should work as designed at this point no mechanical problems after test"
Near Simi Valley, CA 93063
Aaron
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW8500BW0
"Unit is not engaging basket is not floating and dropping in place gear grinds needs basket , bearing kit ,wash plate to repair the unit mr declined to repair the unit at this time "
Near La Verne, CA 91750
Jaime
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KSSC48QVS05
Found an ice maker over filling. Replace ice maker and
Near Apple Valley, CA 92307
Darren
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Incorrect install, anticipates bracket screws too small, reinstalled using larger screws."
Near San Luis Obispo, CA 93401
Chase
Job Details:
05/21/2020
DRYER MAYTAG MGDB835DW4
"Loud grinding noise coming from blower wheel, checked for any obstructions, did not find anything in the way of wheel. Will need to replace blower wheel. Ordering part for repair. ; ordrng 1 WP697772 (WHEEL)"
Near Los Angeles, CA 91342
Raymond
Job Details:
05/21/2020
MICROWAVE OVEN KITCHEN AID KEMC308KSS0
"Replaced left hand torsion bar. Microwave door still drops quick. Cx is not sure what part number he installed but correct part number for right hand stainless steel application is WP4452396. "
Near San Luis Obispo, CA 93401
Chase
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM
Installed and formed new gasket. All ops now testing out normal. Unit now working by design. Job complete.
Near Santa Clarita, CA 91355
Raymond
Job Details:
05/21/2020
WASHER MAYTAG MVWB835DW1
"Upon arrival cx states unit not filling with water. Found water valve cold side not opening. Replaced water valve and tested, unit functions as designed.."
Near Santa Clarita, CA 91350
Raymond
Job Details:
05/21/2020
WASHER MAYTAG MVWB835DC4
"Upon arrival cx states unit not filling with water. Found shorted valve. Replaced and tested, unit functions as designed."
Near Santa Clarita, CA 91350
Raymond
Job Details:
05/21/2020
OVEN JENN-AIR JJW3830DP02
"Replaced console, control and TOD. Unit still not heating, measured L2 voltage at K3 relay and 23.4 VaC present. Need 115-120VAC. L2 is actually missing. With unit uninstalled removed access panel for home connections and found red L2 wire burnt at wire but. This is an electrical issue cx needs electrician. "
Near Arroyo Grande, CA 93420
Chase
Job Details:
05/21/2020
RANGE WHIRLPOOL MGT8800FZ00
Found middle right knob is busted not allowing for knob to stay on. Also found loose connection to broil ignitor not allowing for broil to come on. Re secured connection and broil now coming on with no problems. All ops now testing out normal. Job complete. Cx needing to get in contact with WPL customer service so that they can send out knob to her.
Near Arroyo Grande, CA 93420
Chase
Job Details:
05/21/2020
WASHER WHIRLPOOL WFW5620HW0
Unit getting crazy off balanced. Found unit with shipping bolts still bolted into tub. Removed shipping bolts. Calibrated then tested. All ops now testing out normal. Unit working by design. Job complete.
Near Winton, CA 95388
Cruz
Job Details:
05/21/2020
WASHER MAYTAG MVWC465HW2
"Need more work- found unit not going into a spin or agitation cycle, checked unit for codes and found f5e7 actuator fault code, f6e1 motor failure, unit will fill & drain. Ordering parts for unit. ; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W10913953 (actuator)"
Near Oakdale, CA 95361
Lance
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL WDT970SAHB0
"Needs work- unable to diagnose unit due to bottom panel or dishwasher is not able to be removed because of customer flooring. Customer says flooring installed over dishwasher and cannot be removed without cutting flooring out. Advised we need this unit accessible for diagnose and repair. Customer states they will reach out to us, or may buy a new dishwasher."
Near Los Angeles, CA 90046
John
Job Details:
05/21/2020
WASHER WHIRLPOOL MHW8630HC0
The washer had an error code saying a faulty valve. Replaced the hot and cold water valve. Check the water flow which tested good. The washer tested good.
Near Turlock, CA 95380
Cruz
Job Details:
05/21/2020
OVEN WHIRLPOOL WOC75EC7HS01
"Fixed-installed new part (interface) test panel cntrl options are now working as designed, cx ok repair."
Near Los Angeles, CA 91605
Leon
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02
Replaced ice maker.After running diagnostic check unit working properly as designed
Near Turlock, CA 95380
Cruz
Job Details:
05/21/2020
WASHER MAYTAG MVWP575GW0
"Fixed for fcc- found unit not agitating or spinning, checked unit for codes found none, removed agitator and found hub to be worn out from normal wear, removed bad one and installed new one (hub) reassemble agitator tested unit in a diagnostic test mode it completed filled, wash, drain, spin, no leaks, unit is working as designed, cx ok repair; used 1 W10528947 (HUB) from stock"
Near Denair, CA 95316
Cruz
Job Details:
05/21/2020
DRYER MAYTAG MEDX655DW1
"Needs more work- found drum to be warped causing unit to grind, drum to not spinning properly, it’s grinding when it’s spinning. PSP item. ; ordrng 1 W10899578 (drum)"
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW7120HW0
"Customer is concerned of washer start for itself. I set the unit in diagnostic and there was a F8E6 code (Water hazard). I checked the unit and I found the flood switch activating the drain pump due to leaking cold water solenoid, also a damaged door switch strike. Ordered both and rescheduled.; ordrng 1 W11220230 (valve) and 1 W11457841 (STRIKE )"
Near Turlock, CA 95382
Cruz
Job Details:
05/21/2020
DISHWASHER KITCHENAID KDTE404DSS0
"Fixed- installed new parts (cntrl elec, panel cntrl ) put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, unit is now working as designed, cx ok repair."
Near Los Angeles, CA 91356
Randy
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
Found no ice made. Freezing in freezer. Foods are good and solid Cx states all temps are good. Per techline run tests. Ran tests passed. Per techline disconnect deli drawer. If ice is made then replace deli drawer. Waiting for ice maker to work or not. Making a pseudo job for Friday to call customer. ; schdld next appmnt for 5/22 FRI !
Near Paso Robles, CA 93446
Tom
Job Details:
05/21/2020
REFIRGERATOR AMANA ABB1921BRW00
"Ran Harvest Cycle for IM, good rotation, no water when called. Visual inspection shows frozen Fill Tube, order and replace Water Valve, tech will reinforce seal with Permagum./Water Valve - (WPW10279909); ordrng 1 WPW10279909 (valve-inlt)"
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
05/21/2020
WASHER MAYTAG MVWC565FW2
Customer was concerned of washer not draining de water out. I checked the unit and I found Drain Pump connector loose. Adjusted connector and ran a manual and automatic diagnostic test. Tested ok.
Near Paso Robles, CA 93446
Tom
Job Details:
05/21/2020
RANGE WHIRLPOOL WEG745H0FS0
"Found unit with F2E1 error code. Attempted hard reboot, UI returns but is not responding, lapsing into F2E1 error code. PreID part of Control Panel is not correct part, break down shows that UI is now a separate part, Whirlpool change to part ordering. Order and replace Touch Panel, UI Control Board, and Membrane./Control Board - (W10885069)UI Control Board - (W11122852)Membrane - (W10728529)/NOTE - PARTS OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10728529 (swtch-memb) and 1 W10885069 (cntrl-elec) and 1 W11122852 (cntrl-elec)"
Near Nuevo, CA 92567
Kevin
Job Details:
05/21/2020
REFRIGERATOR MAYTAG MFW2055FRZ00
Unit not cooling and freezing everything in freezer. I found that the freezer rails failed and caused door to shut crooked and damage ice maker. Ordering rails and ice maker. Instructed customer not to use unit due to freezer door not sealing at all. ; ordrng 1 4317943 (icemaker only) and 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
05/21/2020
WASHER WHIRLPOOL MVWB835DW4
Customer was concerned of washer not finishing the cycle. I set the unit in diagnostic and there was a F3E1 code (Pressure System Fault). I checked the unit and I found the pressure switch hose clogged. I removed the restriction and ran a manual and automatic diagnostic test. Tested ok.
Near Montebello, CA 90640
Francisco
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM
Found ice ball on right hand side. Different issue than last visit. Tested thermistor it passed and damper also ok. Tech line advised replacing both. Due to cx stating food in freezer melts then freezes up again.Sr#7727876509 Joel.; ordrng 1 W10594330 (elect damper) and 1 WPW10422363 (harns-wire)
Near Paso Robles, CA 93446
Tom
Job Details:
05/21/2020
WASHER WHIRLPOOL WFW6620HC0
"Customer states that unit is still draining on its own. Videos presented by customer show draining noise while unit is unplugged. No standing water in unit, Drain Hose secure. Visual inspection shows that there is a gravity drain line installed next to unit drain line, customer states that noise is always between 0200 and 0300. Tech informed customer that unit can not drain while unplugged, informed customer that the gravity drain is the only thing that can make the draining noise, customer confirms. No damage to unit or home from tech, job closed."
Near Moreno Valley, CA 92553
Kevin
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00
"Gained access to RC evaporator and found that fan motor was shorted, once I installed fan motor everything started working again. Other parts not needed at this time. All tests good."
Near Rialto, CA 92377
Tyler
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Unit is working
Near Kingsburg, CA 93631
Jonathan
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRFC604FSS02
Found ICEMAKER bad will not cycle; ordrng 1 W11026493 (icemaker)
Near Montebello, CA 90640
Francisco
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
"Removed and replaced evap fan motor, thermistor and control box. Also used washers to adjust doors. Heat treated gasket for proper closure. Unit now checks ok."
Near East Los Angeles, CA 90022
Francisco
Job Details:
05/21/2020
DRYER WHIRLPOOL WGD8000DW4
"Removed and replaced ui console,tested ops, unit now checks ok"
Near Bakersfield, CA 93305
Michael
Job Details:
05/21/2020
WASHER WHIRLPOOL WFW5620HW0
Cx states unit shakes a lot during cycles when washing husbands work cloths. Showed cx video of a knocking sound emitting during spin cycle. In video clearly shows tub moving but sound is from drain hose tapping tub from oob loads.Verified tub has proper tension on suspension for cxRan service test 12 and unit passed all cycles smoothly as designed. No functional faults to report.Techline is down cannot get Sr #Went over proper loading and soap use and water retention in heavier clothing Job complete
Near Clovis, CA 93611
Timothy
Job Details:
05/21/2020
WASHER WHIRLPOOL MTW6700TQ0
Unit showing an F51 code which is a RPS failure.Ran a service test and found water and oil has leaked on the motor and RPS assembly. The bearing is noisy in spin. Unit will need a new bearing assembly and RPS sensor. The RPS comes as a kit which requires a full harness change. The old bearing must be hammered out and the new one pressed back in.; ordrng 1 W10183157 (kit)
Near Los Angeles, CA 91402
Antonio
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01
Checked ice maker found sensor arm came off position. Reinstalled sensor arm and tested ice maker. Working ok.
Near La Puente, CA 91746
Stephen
Job Details:
05/21/2020
RANGE - GAS WHIRLPOOL WFG535S0JZ0
Ran diagnostics. No error codes found. Per customer clock is losing time( a few minutes to a few hours ). Called tech line. Per tech line solar power can cause this issue. Instructed customer to call electrician or solar company. Complete.
Near Kingsburg, CA 93631
Jonathan
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01
Found white power on freezer door and bottom kick plate like salt unable to deteriorate where it’s coming from cleaned up called tech witch is down
Near Visalia, CA 93277
Frank
Job Details:
05/21/2020
WASHER WHIRLPOOL WFW75HEFW0
Customer stated not in washing at times sometimes it works then doesn’tPerformed diagnostics Found off the wall error codes Recommend replacing main board ; ordrng 1 W11201274 (cntrl-elec)
Near Fresno, CA 93720
Timothy
Job Details:
05/21/2020
DISHWASHER KITCHEN AID KDFE104DSS
Installed sump assembly. Tested unit. Unit checks ok. No leaks noted.
Near Visalia, CA 93292
Frank
Job Details:
05/21/2020
WASHER MAYTAG MVWC425BW1
Customer stated rubbing noise during wash Performed diagnostics Found gear case wornSounds like a jet engine Will order new gear case; ordrng 1 W11035747 (gearcase)
Near Clovis, CA 93611
Timothy
Job Details:
05/21/2020
DRYER MAYTAG MEDB755DW2
Found an open exhaust fuse. Unit needs to be pushed back so the garage door can open with crushes the vent tube. Replaced safety fuse and tested. Unit operating as designed.
Near Exeter, CA 93221
Frank
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW8500DC
Customer stated start button doesn’t workPerformed diagnostics Found console is defective Installed new consoleTestedPassedJob completed
Near Visalia, CA 93292
Frank
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Customer stated freezer light is now offPerformed diagnostics Will order module ; ordrng 1 W10695459 (module)
Near Visalia, CA 93277
Frank
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01
Customer stated no making ice Performed diagnostics Found defective ice maker harnessWill order ice maker.
Near Fresno, CA 93727
Timothy
Job Details:
05/21/2020
OVEN WHIRLPOOL WOS72EC0HS01
Found stripes on the UI display. Replaced UI.
Near Bakersfield, CA 93307
Dane
Job Details:
05/21/2020
WASHER MAYTAG MHW8200FW
On arrival only the drain pump would run when the unit was powered on. Found the water level switch shorted. Removed and replaced switch and tested unit. Unit functions normal now; used 1 WPW10448876 (SWITCH-WL) from stock
Near Fresno, CA 93727
Timothy
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Customer states the unit would shut off. When this happens there are no lights inside or on the UI. The customer has to cycle power to the unit to get it to work. It is almost a daily occurrence now. When I inspected the unit I found the deli UI is not lit and the the interior lights are not on. Called WPTS who said to replace the controls since the unit is operating correctly after the power was cycled. (It is necessary to remove power when disconnecting control boards to troubleshoot); 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec)