Near Moreno Valley, CA 92555
Kevin
Job Details:
06/04/2020
WASHER WHIRLPOOL WFW92HEFC0
Unit not dispensing fabric softener. I tested dispenser and found water not entering fabric softener dispenser. Failed dispenser housing. Removed and replaced housing. Tested unit. All tests good.
Near Nuevo, CA 92567
Kevin
Job Details:
06/04/2020
RANGE WHIRLPOOL WGE745C0FS01
Unit not holding temps. While testing unit I saw heating element turning off too soon during cycle. Voltage at wall is correct. Failed main control. Ordering parts. ; ordrng 1 W10877730 (cntrl-elec)
Near Moreno Valley, CA 92557
Kevin
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB00
Customer concerned with dispenser not switching between crushed and cubed ice. I found ice bucket bar not in auger solenoid causing unit not to switch ice type. I adjusted bar. Tested unit. All tests good. I did inform customer that when switching between crushed and cubed that some of the previous selected ice type may come out at first before new selection. All tests good.
Near Moreno Valley, CA 92557
Kevin
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05
User interface is not coming on and water not dispensing at door. I removed panel and found loose pull at control. The second I plugged it back in everything came back on and is testing normal. Reinstalled panel. All tests good.
Near Modesto, CA 95356
Cruz
Job Details:
06/04/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"Fixed- installed new parts (pump, filter) tested unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, unit is working as designed. Cx ok repair."
Near Moreno Valley, CA 92553
Kevin
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL KRSC503EBS01
Unit not making ice. I tested voltage at ice maker and had no voltage. I went to base of freezer door and found broken wires at base of door causing voltage loss. Failed freezer door. Ordering door. Allow 1hr.; 1 LW10864696 (dor-fip)
Near Rancho Cucamonga, CA 91739
Jaime
Job Details:
06/04/2020
DISHWASHER MAYTAG MDB7979SHZ1
Found door making this sort of rubbing noise when door it’s being open. Installed mount door and bracket support. The noise did not disappeared. Can’t pin point where exactly this noise come from. Customer will try to replace unit
Near Bakersfield, CA 93308
Erick
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11
Installed new valve. Retested it and unit is now properly dispensing water with no errors. Job complete
Near Modesto, CA 95350
Cruz
Job Details:
06/04/2020
REFRIG/SIDE-BY-S WHIRLPOOL WRS322FDAW04
Need more work - wrong part came in- reordering part for unit. ; ordrng 1 WPW10558424 (ice-contnr)
Near Modesto, CA 95356
Lance
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KBFS25EVMS00
"Trade partners sr#7727950817 . Freezer at -1df, liquid temps in fridge at 37df ok. says 52 and not 38. Opened back panel, found filter dye drier installed, compressor doesn’t have access valve, sealed system done incorrectly and compromised. Unit needs major sealed system work. Called assurant per and advised issue and they don’t want to proceed with any repairs, will contact customer in 48hrs on resolution"
Near Rancho Cucamonga, CA 91737
Jaime
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRF989SDAW00
"Found and intermittent user interface, and ice sensors not responding Ordered parts; ordrng 1 W10861425 (cntrl-elec) and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 W11384469 (SWITCH)"
Near Modesto, CA 95355
Lance
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
"Tech line sr#7727986330Replaced both control board and power Board. Installed new evap fan scroll and evap motor. Fan motor still not getting voltage, replaced everything in line with getting fan motor power and still not working. There is a break in wiring from fan motor to control somewhere in cabinet. The unit is not repairable. Whirlpool to reach out to customer for options"
Near Chatsworth, CA 91311
Danny
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04
Unit is leaking water Found faulty ice maker Replaced ice maker and reinstall unit Ice maker cycle and filled with water with no issues and no leaks Also cleared drain tube Unit is working properly and advised client to allow 24hrs for unit to reach proper temp
Near Riverbank, CA 95367
Lance
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB04
"Needs work- full loss of cooling. multiple issues, control damper not opening and closing properly. As well as compressor turning on and off indicating faulty control board not sending constant 120v to compressor. Also feeezer is fully of ice back wall, and needs ice and new harness. We will re route with parts for repair,; ordrng 1 W11317276 (diffuser) and 1 W11405276 (HARNESS) and 1 W11449482 (CONTROL)"
Near Los Angeles, CA 91311
Danny
Job Details:
06/04/2020
DISHWASHER KITCHENAID KDTM354DSS3
Unit is not washing the dishes and some led lights are on on control panelFound unit full of water and not drained Drain water out and start a test cycle water comes in but no power to motor Unable to test motor Provided cod estimate to client Control board is covered by mfgr Advised client we will need to order the motor just in case and provided estimate ; ordrng 1 W10803367 (panel-cntl) and 1 W10805015 (pump&motor)
Near Bakersfield, CA 93309
James
Job Details:
06/04/2020
WASHER MAYTAG MVWB865GC0
No hot water in service test two; ordrng 1 W11172234 (housing)
Near Madera, CA 93638
Kenneth
Job Details:
06/04/2020
WASHER MAYTAG MVWC565FW0
Unit not washing. Agitator is stripped. Pulled off and found gearcase teeth stripped. Ordrring new gearcase. . Rescheduled customer for saturday 6-6-20; ordrng 1 W11161960 (Agitator)
Near Arcadia, CA 91006
Francisco
Job Details:
06/04/2020
DRYER MAYTAG MGD6630HC0
"Cx stated she was experiencing long dry times. Used vent test kit and found air flow issue. Performed test for cx with hose on and off and showed her the difference. Also explained to her it is not the dryer, it is her vent causing the problem. She will need a duct cleaning company to clear it."
Near Tehachapi, CA 93561
Patrick
Job Details:
06/04/2020
RESIDENTIAL REFR KITCHEN AID KRFC300ESS01
Removed old connector installed anti drip connector. Tested unit. All ops checked good
Near Bakersfield, CA 93312
Jim
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00
Customer stated that she canceled over the phone on Monday
Near Bakersfield, CA 93307
Patrick
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW
"Foam inside door didn't seat right, and caused the lienr to buckle warping the door for the freezer as well. Didn’t notice first time around ;1 LW10599407 (dor-fip)"
Near Reedley, CA 93654
Jonathan
Job Details:
06/04/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Has Cisco warty 2nd year found roller broken replaced tested working to spec
Near Parlier, CA 93648
Jonathan
Job Details:
06/04/2020
DRYER ROPER RED4516FW
Found timer and thermal fuse bad replaced tested working to spec
Near Selma, CA 93662
Jonathan
Job Details:
06/04/2020
WASHER MAYTAG MVWC565FW2
Tested unit found actuator not responding replaced tested working to spec
Near Visalia, CA 93291
Enrique
Job Details:
06/04/2020
LAUNDRY WHIRLPOOL WTW8040DW4
washer lid frame broke off from the hinge . Need new lid .; ordrng 1 W11101059 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Near Turlock, CA 95382
Lance
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Fixed- found icemaker switch wire broken. Repaired switch wire. Tested harvest and passed, water entering ice maker mold. Unit is now fully operational and please allow 24rs for ice production"
Near Turlock, CA 95380
Lance
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL ED5LVAXWS02
"Fixed- replaced faulty compressor. Installed access valve and filter dye drier. Charged to manufacturing spec. Unit has began cooling. Since unit in garage and above 90df, allow 36hrs for cooling."
Near Monterey Park, CA 91755
Juan
Job Details:
06/04/2020
WASHER WHIRLPOOL WTW5000DW3
"On arrival unit was agitating, noise was normal, cancelled cycle and ran a drain and spin cycle. Unable to hear any loud noises, did hear a bit of abnormal noise, replaced drive pulley and actuator. Ran diagnostics, noise went away. Unit is working fine."
Near Wasco, CA 93280
Chase
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Installed new control. Set temps to proper setting. Temps testing out normal. All ops now testing out normal time of repair. Job complete.
Near Wasco, CA 93280
Chase
Job Details:
06/04/2020
REFRIGERATOR BO WHIRLPOOL WRX735SDBM
Confirmed unit is leaking coming from house supply line. Instructed cx to get plumber out to repair hose. This is a plumbers issue. Fastened down water supply to refrigerator. All ops testing normal with this unit. Job complete.
Near Santa Clarita, CA 91354
Raymond
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KSRS25PNLK00
"Upon arrival cx states unit not cooling. Found unit temp control not responsive on freezer side. Compressor not running. No call for cooling. Unplugged and replugged unit. Unit had full temp control operation and had full frost pattern. Unit started cooling. "
Near Santa Clarita, CA 91350
Raymond
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KRFC704FPS01
"Installed data loggers, need to pick up.; schdld next appmnt for 6/6 SAT !"
Near Bakersfield, CA 93311
Erick
Job Details:
06/04/2020
REFRIGERATOR JENN-AIR JFX2897DRP00
Installed new parts on unit. Retested it and fan is now running. Ice maker passed tests. Job complete
Near McFarland, CA 93250
Michael
Job Details:
06/04/2020
WASHER MAYTAG MVWB835DW0
Cx states u it will fill but does not agitate. Will drain. Agrees to oow service fee.No faults stored in controlRan manual lid latch and latches as designedRan auto service test found stripped wash plate Needs washcplate; ordrng 1 W10902814 (WASH PLATE)
Near Bakersfield, CA 93314
Erick
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
Install new parts on unit. Re tested unit and set to proper settings. Unit is now cooling in both sections with no faults. Job complete
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details:
06/04/2020
RANGE JENN-AIR JDS8850AAS
"Customer is concerned of oven operation start for it self. I checked the unit and I found a F1-8 code (Shorted user Interface Key). User Interface and Main Electronic Control are not longer available, both are discontinued."
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Customer is concerned of condensation in the freezer compartment. I checked the unit and I found the freezer door out of alignment. Adjusted door and tested ok. Also set the temperatures of both compartments to the recommenced one, and change the defrost cycle to (02) for every 8 hours defrost cycle."
Near San Bernardino, CA 92405
Rod
Job Details:
06/04/2020
DRYER AMANA NGD4655EW2
"Dryer only buzzed when pts is pressedConfirmed Found open thermal fuse and open high limit cutoffReplaced parts wp3392519 and 279816 from truck inventory.As designed opreturned with no gas leaks an heating normally; used 1 279816 (THERMAL CUT OFF HI), and 1 WP3392519 (THERMAL FUSE) from stock"
Near Bakersfield, CA 93311
James
Job Details:
06/04/2020
DRYER AMANA NGD5800HW0
"Found gas leak at dryer nipple , no other leaks found. Unit heating normally at time of visit."
Near Los Angeles, CA 91343
Randy
Job Details:
06/04/2020
REFIRGERATOR WHIRLPOOL WRB322DMBW00
Found not cooling. Found compressor way too hot and looks like evidence of leak. No uv drier installed can not verify. Ordering parts compressor ; ordrng 1 W10507884 (compressor)
Near Rancho Cucamonga, CA 91739
Jaime
Job Details:
06/04/2020
OVEN WHIRLPOOL WOS31ES0JS00
"Found 2 error codes F3Ei,and F1E5. This was caused by a disconnected temp sensor. Pulled oven and reconnected sensorALSO,WORKED ON A DISHWASHER ON UNIT 7382"
Near Bakersfield, CA 93309
Jim
Job Details:
06/04/2020
REFRIGERATOR KITCHEN AID KRFF507ESS01
System leak; ordrng 2 W10913906 (coupler)s and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Rancho Cucamonga, CA 91739
Jaime
Job Details:
06/04/2020
DRYER - GAS WHIRLPOOL WGD8620HW1
"Checked dryer and had no error codes. Checked functions and unit meets factory specs. Asked customer, if dryer was shutting every time she used it. She claimed only sometimes. CONCLUTION: she was using small loads on the automatic cycles. Explained to her, what happens when small load are being dry. Reduces the drying time"
Near Bakersfield, CA 93309
Jim
Job Details:
06/04/2020
REFRIGERATOR KITCHEN AID KFIS29PBMS00
Seal system leak; ordrng 2 W10913906 (coupler)s and 1 WPW10143759 (dryer) and 1 WPW10626970 (tube)
Near Rancho Cucamonga, CA 91739
Jaime
Job Details:
06/04/2020
MICOWAVE WHIRLPOOL WMH32519HZ5
Found some user interface keys not working Ordered part; ordrng 1 W11333816 (CONTROL)
Near Tehachapi, CA 93561
Patrick
Job Details:
06/04/2020
DISHWASHER AMANA ADB1400AGW1
Found the power molex loose. Reinstalled and secured. Tested unit. All ops checked good
Near Fontana, CA 92335
Andy
Job Details:
06/04/2020
DRYER AMANA NGD4600YQ0
"Drum not turning, found rollers bad , replaced roller kit and tested unit working properly"
Near Colton, CA 92324
Rod
Job Details:
06/04/2020
WASHER AMANA NTW4516FW3
CRYSTAL PLEASE BILL OUT SEE PICS AND ADDITIONAL NOTES BELOWFills then drains out ....product shuts DownConfirmed problem codes although could not thoroughly complete diagnostics.plumbing accommodations are not met needs proper plumbing at store for diagnosis outside of consumer installed space.
Near San Bernardino, CA 92410
Rod
Job Details:
06/04/2020
REFRIGERATOR AMANA AF12539ERM00
No ice productionConfirmed Found ice maker connector had come out off insert and reinserted for firmer connection as designed op returned.
Near Tulare, CA 93274
Chase
Job Details:
06/04/2020
DRYER AMANA NED4655EW1
"Found loud scraping noise at times, indicating a bad dryer repair kit. Installed new dryer repair kit from truck stock. Tested. No more scraping sounds. All ops now testing out normal. Job complete. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Modesto, CA 95350
Lance
Job Details:
06/04/2020
REFRIGERATOR AMANA ASD2575BRWD1
"Fixed- unit not dispensing any ice. Repaired ice maker shut off arm, reconnected as well as reposition ice bin for dispensing. Unit is producing ice ok and is now fully dispensing, auger motor checked ok. Unit tests ok, and is now fully operational"
Near Los Angeles, CA 91335
Danny
Job Details:
06/04/2020
REFRIGERATOR AMANA ART318FFDW06
Unit is full of frost and ref compartment not cooling THIS IS AN ELDERLY LADY WITH LOW INCOME SO I DID NOT CHARGE TO DEFROST UNIT USED STEAM GUN TO DEFROST UNIT REPLACED CONTROL BOC BOX MOTOR AND AND HARNESS AND SENSORMDRAIN TUBE IS ALSO DRFROSTED REINSTALL UNIT AND ADVISED CLIENT TO ALLOW 24HRS FOR UNIT TO REACH PROPER TEMPERATURE
Near Wofford Heights, CA 93285
Jim
Job Details:
06/04/2020
WASHER ROPER RTW4516FW2
"Multiple fault codes. Replaced lid lock, board, actuator and water valve. Unit tested ok"
Near Los Angeles, CA 91402
Antonio
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Replaced washer and adjusted freezer door. Leveled unit. Working ok.
Near Los Angeles, CA 91316
Antonio
Job Details:
06/04/2020
DRYER WHIRLPOOL WGD97HEDU0
Replaced idler pulley and tested unit. Working ok.
Near Fontana, CA 92337
Andy
Job Details:
06/04/2020
DRYER WHIRLPOOL WGD5100HW0
"Not heating control not responding, reconnect wire harness and ribbon cables on control tested unit working properly"
Near Azusa, CA 91702
Jaime
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01
Found temp. Setting high. Lowered settings and suggested customer to wait for 24 hours
Near Bakersfield, CA 93313
James
Job Details:
06/04/2020
REFRIGERATOR AMANA ASI2575GRW01
"Valve grounded, damaged ice maker ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10715708 (icemaker)"
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
"Customer is concerned about condensation in the fresh food compartment around the air supply vent. I checked the unit and I saw few droplets of water in the fresh food compartment air supply vent, also I removed the evaporator cover and I found a normal frost pattern as well draining properly and all gaps in between the cabinet and the liner has been sealed since the first visit on 09/12/19. I don’t see nothing wrong with this refrigerator besides the high levels of moisture in the air due to the unit been located in a costal area, not mention the refrigerator is pack with food (See pictures) what make also a contribution of moisture inside the unit. I contacted the Tech Line (SR#7727958199) and he attributes the problem to environmental conditions. Also I contacted the Trade Partners (SR#7727958803) and they following the Tech Line recommendation."
Near Arvin, CA 93203
Patrick
Job Details:
06/04/2020
WASHER AMANA NTW4605EW
Fills up and then doesn’t wash from their. Chedked the error. Motor fault stored. Ohmed motor windings their good needs control ; rqstng P&A on 1 W11116498 (cntrl-elec)
Near Burbank, CA 91501
John
Job Details:
06/04/2020
RANGE AMANA AGR5330BAW3
F2 error code. Do you have interns on and then shuts off right away. The control not engage. Ordering the main control.; ordrng 1 WPW10556707 (cntrl-elec)
Near Turlock, CA 95382
Lance
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRT112CZJB00
"Tech line sr#7727958090Needs work- found leak at filter drier causing no cool, needs major sealed system repair, R600 sealed system . Per tech line unit is to be replaced by whirlpool due to r600 refrigerant sealed system repair"
Near Turlock, CA 95382
Lance
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Found no water dispensing, filter not installed correctly. Instructed customer on filter installation and ice production should resume within 36hrs. Icemaker passed harvest test and test #45 water went into ice maker mold. Unit is working as designed"
Near Turlock, CA 95382
Lance
Job Details:
06/04/2020
WASHER WHIRLPOOL WET4027HW0
"Fixed- found faulty control board. 121.5v to board and no status light on. Replaced faulty control board, ran calibration and passed, auto test passed. Unit is now fully operational and working as designed."
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
06/04/2020
DRYER AMANA NGD4655EW2
"Customer is complaining of dryer been noisy during operation. I checked the unit and there was a worn out support roller and noisy motor drive. Installed a Dryer Repair Kit (279948), and ordered the Motor Drive (279827) and Blower Wheel (WP694089. Allow (2) counts for this repair.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel), used 1 279948 (DRYER REPAIR KIT ) from stock"
Near Kernville, CA 93238
Jim
Job Details:
06/04/2020
DISHWASHER WHIRLPOOL WDT720PADM1
No fault codes stored. Heater drawing 7.8 amps. ; ordrng 1 W10751502 (elect control board) and 1 WPW10705575 (sensor)
Near Los Angeles, CA 91406
Antonio
Job Details:
06/04/2020
RANGE WHIRLPOOL ACR4303MFB3
Electronic control failure. Will not reset. Part ordered control.; ordrng 1 W11204487 (cntrl-elec)
Near Merced, CA 95341
Kenneth
Job Details:
06/04/2020
DRYER MAYTAG MEDC465HW0
Found ynit making noise due to a dried up lint and a drill bit in blow wheel. Removed dryer vent kink and and built up debris around blower wheel. Tested unit. Unit is now working properly.
Near Madera, CA 93637
Kenneth
Job Details:
06/04/2020
LAUNDRY MAYTAG MVWC565FW0
Found cam pulley dropped rubbing on plastic housing. Applied loctite to pulley nit and lifted washer up to prevent it from hitting gound in big loads. Tested unit. Unit is now working properly.
Near Kerman, CA 93630
Irvin
Job Details:
06/04/2020
WASHER MAYTAG MHW6630HC0
Cx says clothes are wet at the end of the cycle. Checked error codes found long fill error. Checked valves found single valve is not operating properly. Power to the valve is good. Replaced valve ran test 12 to completion. The unit completed cycle. All ops normal. ; used 1 W11036928 (VALVE ) from stock
Near Clovis, CA 93611
Timothy
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Installed motor and tested. Found the control was not needed. Unit operating as designed.
Near Azusa, CA 91702
Jaime
Job Details:
06/04/2020
RANGE WHIRLPOOL WFG510S0HS0
Found door not closing Ordered parts; ordrng 1 WPW10299227 (hinge-door)
Near Lemoore, CA 93245
Enrique
Job Details:
06/04/2020
DRYER MAYTAG MGDB765FC3
"Inspected Maytag dryer . Customer concerns , dryer strike broke off . On previous service call I replaced inner door and door catch for the same reason , door popping open during dry cycle . Not a common problem for a strike to break , so I called techline to document sr#7727957464 ."
Near Pine Mountain Club, CA 93222
James
Job Details:
06/04/2020
ELECTRIC RANGE JENN-AIR JES9860CAS02
Touch pad not responding and controls erratic ; rqstng P&A on 1 W10314420 (panl-cntrl) and 1 WP8507P234-60 (cntrl-elec)
Near Hanford, CA 93230
Enrique
Job Details:
06/04/2020
WASHER MAYTAG MVWB765FW3
"Maytag washer displaying LF error code ( shorted valve ) . Installed valve assembly , performed calibration , ran rapid wash cycle test . All functions tested normal , no leaks ."
Near Bakersfield, CA 93313
James
Job Details:
06/04/2020
RANGE WHIRLPOOL RBD275PDS15
"Lower door needs hinges upper door needs inner glass; ordrng 1 9760570 (hinge,door) and 1 WP4449253 (glass-door) and 1 WP9760563 (hinge-door)"
Near Hanford, CA 93230
Enrique
Job Details:
06/04/2020
WASHER MAYTAG MVWB765FW3
"Inspected Maytag washer . Customer concerns , unit not advancing . In diagnostics found locked rotor error code . Unlocked rotor by hand , ran calibration . All functions tested normal , no leaks ."
Near Hanford, CA 93230
Enrique
Job Details:
06/04/2020
COOKTOP WHIRLPOOL WCC31430AB02
"Inspected whirlpool cooktop . Customer concerns , elements not heating up correctly . Found elements not fully inserted , therefore not heating up . Reinstalled heating elements , retested it . All functions tested normal ."
Near Hanford, CA 93230
Enrique
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRT1L1TZYW00
"Inspected whirlpool refrigerator . Customer concerns , fresh food area not cooling . Shorted fan motor . Installed new motor , all functions tested normal at time of service ."
Near Fresno, CA 93727
Timothy
Job Details:
06/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
4-3. 7-1 bad wash motor.; ordrng 1 W11087376 (pump&motor)
Near Denair, CA 95316
Lance
Job Details:
06/04/2020
DISHWASHER KITCHENAID KDTE234GPS0
Needs work- found sump assembly clip broken causing major leak. We will need to re route with sump assembly and customer agrees they are responsible for “reinstalling “ unit properly; ordrng 1 W11085683 (pump&motor)
Near Hanford, CA 93230
Frank
Job Details:
06/04/2020
REFRIGERATOR MAYTAG MSC21C6MFZ
Customer stated isn’t coolingPerformed diagnostics Found frost on evaporator coilEvaporator motor is working Harness thermistor isn’t working replace Instructed customer too defrost for 24 hours Before it too work Job completed
Near Modesto, CA 95351
Lance
Job Details:
06/04/2020
WASHER WHIRLPOOL WTW7500GC2
"F9e1,f0e4 errors-found 3 major different issues. drain pump system failure as well as lid is broken causing door not to close properly as well as water valve failure (thermistor). We will need to re route with parts for repair. Customer says unit may be with rent a center for repair return; ordrng 1 W11130236 (lid) and 1 W11165546 (valve)"
Near Ceres, CA 95307
Lance
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Tech line sr# unable to reach wait time exceeded 15 minutesOn arrival, found cosmetic damage to freezer door, dented. Customer says came like this and saw box and not damaged. ; ordrng 1 W10815698 (dor-fip ss)"
Near Visalia, CA 93277
Frank
Job Details:
06/04/2020
DRYER WHIRLPOOL WGD5000DW2
Customer stated rattling licking noise during cyclesPerformed diagnostics Found a piece of a sprinkler head wedged inside inner part of dryer causing it to click and rattleI removed piece Tested Passed Job completed
Near Modesto, CA 95350
Lance
Job Details:
06/04/2020
DISHWASHER WHIRLPOOL WDT710PAHB1
Needs work- found detergent dispenser faulty leaking rinse aide into unit creating over suds condition. We will need to re route with parts for repair.; ordrng 1 WPW10671905 (deterg disp asm)
Near Los Angeles, CA 91606
Alejandro
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRF991BOOM01
"Found the unit not cooling,replace compressor dryer and evaporator, charge refrigerant and check condenser compressor and refrigerator fan motors running normal ; pckd up 1 W10913906 (coupler 1//4) Job Cmpltd"
Near Clovis, CA 93619
Timothy
Job Details:
06/04/2020
DRYER MAYTAG MEDB835DW4
4-3 (restricted air flow)4-4(L2 line voltage). Customer had the vents cleaned before install. Dust is not crushed. Adjusted dryness level.
Near Madera, CA 93638
Kenneth
Job Details:
06/04/2020
WASHER MAYTAG MVWC565FW0
Send me with cam as well please. Did not receive gearcase; ordrng 1 W10721967 (Cam)
Near Clovis, CA 93619
Timothy
Job Details:
06/04/2020
WASHER MAYTAG MVW7232HW0
Ribbon cable loose reset and tested. Unit operating as designed.
Near Madera, CA 93638
Kenneth
Job Details:
06/04/2020
WASHER WHIRLPOOL WTW4816FW2
Found unit not filling with water. Found low voltage to cold valve not engaing. Ordrirng control. Supplied 120 volts to water valve and found it to be trickling in. Solenoid is not opening fully ordering water valve. ; ordrng 1 W11210459 (Water valve) and 1 W11170319 (Control)
Near Castaic, CA 91384
Raymond
Job Details:
06/04/2020
DRYER MAYTAG MGDB850YW1
"Cx states unit squeezing while in use. Found seized rollers. complete."
Near Strathmore, CA 93267
Michael
Job Details:
06/04/2020
REFRIGERATOR MAYTAG MRT118FFFH01
Cx states rc door gasket is hanging off two sidesFound gasket pulled off bottom and left side lower corner.Reinstalled gasket and used heat gun to remold seal. Door now seals as designed all ops are normal job complete
Near Bakersfield, CA 93311
James
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01
Found lower mullion separated from cabinet. Used silicone to seal large gap. Also raised fresh food door Tested ok
Near Bakersfield, CA 93309
James
Job Details:
06/04/2020
DRYER MAYTAG N/A
This is a duplicate
Near Los Angeles, CA 91604
Leon
Job Details:
06/04/2020
WASHER WHIRLPOOL WFW95HEDC0
Cx states that unit is not working properly.After running diagnostic check find error code F3E1F8E3Didn’t receive the parts ; ordrng 1 WPW10425238 (drain pump) and 1 WPW10448876 (switch-wl)
Near Fresno, CA 93704
Timothy
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01
"Called WPTS(7727965710) and was told there are no known issues for this concern. Tightened wheel assembly and applied food grade lubricant to the wheel assembly, the door hinge and the door seal. Raised wheels for better door closure. Verified with the customer that the squeaking noise is gone."
Near Santa Maria, CA 93458
George
Job Details:
06/04/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Found dishwasher not drying dishes found water taking about 2 minutes before water comes out hot customer instruct customer to adjust water heater or run faucet before used complete. No dents or dings cause by tech.
Near Visalia, CA 93277
Frank
Job Details:
06/04/2020
DRYER MAYTAG MGDB765FW0
Customer stated not heating Performed diagnostics Installing radiant sensorHaving problems removing partDon’t have correct tool Screws are in tight areaNeed a special wrench; ordrng 1 W10907916 (harns-wire) and 1 WPW10508324 (motor-drve)
Near Tulare, CA 93274
Frank
Job Details:
06/04/2020
WASHER MAYTAG MVWC565FW0
"Customer stated clicking noisePerformed diagnostics Still clicking Can’t remove agitator it’s RUSTEDThe sleeve is metal and plastic and it melted onto gearcaseNeeds to CUT off At the bottom of Agitator to remove ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator), states that autho needed"