Local Reviews
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Jaime G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed the new ice maker and cycled ok
Rod H.
WASHER MAYTAG MVWC416FW1 "Use Authorization #MPDNN00FPL1“ Machine seems to have finished a cycle and then locks ......will not unlock with lock light off. At times seems to go for hrs on end and won’t shut off.”Confirmed locked lid with lid lock led off...........unplugged machine. Lid lock light came on then went out simultaneously unlocking lid. Ran diagnostics and revealed no trouble codes stored in memory. Consumer does not believe that outside influences can contribute to products as designed operation, such as detergent amounts cycle selections and or options used.Reset calibration and set for rinse and spin. told consumer we would converse with factory tech assistance for further action although after hrs. Document only"
Patrick C.
DRYER MAYTAG MGDB955FC Needs new idler pully. Loud noise. Pully still looks new idler pully; ordrng 1 W10837240 (idler pulley)
Enrique R.
WASHER WHIRLPOOL WFW8540FW1 Installed water pump and door lock . Performed calibration . All functions tested normal . No leaks .
Patrick C.
WASHER WHIRLPOOL WFW5620HW0 Drawer broken in box ; ordrng 1 W11318755 (drawer)
Enrique R.
REFRIGERATOR WHIRLPOOL WRF997SDDM00 Installed inverter box . All functions tested normal . No leaks .
Enrique R.
DRYER WHIRLPOOL WED4815EW1 whirlpool dryer Not tumbling . Shorted motor .; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Danny G.
WASHER WHIRLPOOL WTW5000DW2 Unit is making loud noises Found washplate out of place Reinstall wash plate and used lock nut on bolt Power up and calibrated washer Unit is now working properly
Danny G.
DISHWASHER KITCHENAID KDTE554CSS3 Unit is not draining Found air gap clogged Clean air gap and removed debriTest dishwasher and unit is working.
Danny G.
RANGE WHIRLPOOL WFG505M0BS3 Oven is not working Found faulty valve and burnt out igniter Replaced control and igniter oven and gas valves Reinstall unit and power up Test unit and unit is working properly No gas leaks no cabinet damage
Tom R.
REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer concerned about unit, Customer Instruct, answered customer questions and explained repair done by a previous technician and how it will resolve her issue. Customer Instruct, check okay. No damage to unit or home from tech, job complete."
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Filter stuck and the cover won’t shut. Needs cover. Removed and replaced. Tested unit. All ops checked good
Patrick C.
COOK TOP KITCHENAID KGCC506RBL Broken grates. No abuse suspected. Tested unit. All ops checked good
Tom R.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Unit is under 1YR, POP attached. Entered diagnostics, Evap Coil on RC frosted over, cleared ice until parts can be replaced. Multiple components not cooling to correct temps, order Control Board and Evap Defrost Thermistor./Control Board - (W11172798)Evap Thermistor - (W10316760); ordrng 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec)"
Danny G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Heater is out of place and damage rails and spray arms Found broken heater tub clipReplaced tub and spray arms and adjusters and spray arms Reinstall dishwasher ran a test cycle and unit completed with no issues and no leaks Unit is working properly
Irvin F.
MICOWAVE WHIRLPOOL WMH31017HB3 "Replaced the door. Installed new door. Test, passed. All ops normal."
Leon M.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Replaced all selected parts After running diagnostic check unit working properly as designed
Tom R.
DISHWASHER KITCHENAID KDTE334GPS0 "Ran diagnostics, all components functional, customer states that Rinse Aid has not decreased. Visual inspection shows no change in Rinse Aid container, replace Dispenser./Installed Dispenser, leveled unit, informed customer of additional drying options to try for optimal moisture evaporation, check okay. No damage to unit or home from tech, job complete."
James M.
DRYER WHIRLPOOL WGD4815EW2 Unit not heating due to bad air flow. Tested unit and found heat cycle lasting 16 seconds. Removed vent and retested. Heating cycle full 60 seconds. Customer in need of vent cleaning service. Unit is working as intended at this time.
Aaron B.
OVEN WHIRLPOOL KOSE500ESS04 "Replaced pulled oven out replaced the main board and door lock asm , made sure all connections are tight , tested ok at this time"
Irvin F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 The crack is on the right side fresh food door. The crack runs thru the gasket channel. The gasket is torn. Attempt to seal crack with liner tape it’s not working to many bubbles. Replacing door and gaskets. ; ordrng 2 W10830055 (gasket-fip)s and 1 W10890279 (dor-fip)
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "The ice maker has a frozen fill cup. The inlet valve is leaking into cup, Susie of intermittent ice production. Bad valve. ; ordrng 1 W10913947 (valve)"
Tom R.
REFIRGERATOR WHIRLPOOL WRF560SEHZ00 "Installed Control Board, entered diagnostics, all components functional, check okay. No damage to unit or home from tech, job complete."
Tom R.
DISHWASHER KITCHENAID KDTM354EBS2 "Installed Dispenser, same broken tab as previous replacement, ran unit, check okay. No damage to unit or home from tech, job complete."
Tom R.
WASHER MAYTAG MVWB765FW3 "Installed Control Board, ran diagnostics, all components functional. Water Hoses disconnected for alternate reason by customer, Valves do receive voltage, water check by customer when hooked back up. No damage to unit or home from tech, job complete."
Aaron B.
WASHER WHIRLPOOL WTW5000DW1 Your case is oil everywhere underneath saturated the belt motor slightly better than with actuator and cam assembly order parts to correct the issue; ordrng 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt)
Joe M.
DRYER WHIRLPOOL WGD9400SW0 Unit would not spin. On inspection found unit would not spin due to a broken belt and wore out pulley. Replaced belt and pulley unit began to spin as designed. Job complete.; used 1 4392065 (DRYER REPAIR KIT) from stock
Irvin F.
WASHER WHIRLPOOL WTW7500GW2 "Removed power from washer. Installed replacement parts. Completed assembly of unit, powered. Ran and completed test 51. Ready."
Irvin F.
REFRIGERATOR MAYTAG MFW2055FRZ00 Fresh food not cooling. Dampener is frozen open. Ice filled the air channel. Replaced dampener. Assembled unit. All ops normal.
Hector Z.
WASHER MAYTAG MVWB765FW3 Customer was concerned of very loud noise at the end of the spin cycle. I checked the unit and I found a damaged Slider Mechanism. Replaced Slider (W10734521). Recalibrated the unit and ran a manual and automatic diagnostic test. Tested ok.
Alejandro C.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Found the unit not cooling normal, replace refrigerator evaporator, charge refrigerant, check compressor condenser and refrigerator fan motors running normal"
Alejandro C.
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Found the unit not cooling normal,dryer have restricted, repair leak in the discharge tube, put in vacuum, and charge refrigerant unit work normal for this time"
Lance V.
WASHER MAYTAG MVWB835DC3 "Tech line sr#7727473873No errors in system memory, passed calibration #52 and #51 auto test. Unit is working as designed."
Lance V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Fixed- tightened door handle set screws as well as handle inset nuts. Door handle is now properly on and unit is working as designed, freezer door now opening and closing properly"
Juan G.
DRYER WHIRLPOOL MGD8630HC0 "Replaced exhaust pipe collar and dryer repair kit. Checked ops, unit is working fine."
Juan G.
WASHER WHIRLPOOL WTW5000DW1 "Noisy while washing. Found washplate was loose. Replaced washplate and bolt. Checked ops, unit is no longer noisy."
Cruz B.
OVEN JENN-AIR JJW2730DS00 "Fixed- installed right console set setting for cx, cx can use bake cycles, unit is working as designed, no codes, cx ok repair."
Cruz B.
DRYER WHIRLPOOL WED4815EW1 "Fixed for fcc- found unit squeaking very loud when unit is in a cycle, removed front panel and drum and found belt, rollers, pulley to be bad, I then installed new part (dryer repair kit) reassembled drum and front panel, tested unit in a high heat cycle it heated fine, runs quiet, no squeaking noise, unit is working as designed, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDBH00 "Fixed - installed all new parts (2 gaskets white) on the doors, allow 1 hr for proper sealing, no gaps, cooling and temps are working fine as well, cx ok repair."
Cruz B.
DISHWASHER WHIRLPOOL ADB1400AGW1 " cx claims unit does not dry dishes properly, side walls and dishes still have water droplets, checked unit for codes and found none, put unit in a diagnostic test mode it completed filled, wash, drain, heated, informed cx to use rinse aid, open door after each cycle to help with drying, cx said dishes are coming out clean, unit is working as designed, cx ok repair."
Cruz B.
OVEN WHIRLPOOL WGG745S0FS02 Part not need- office has ordered part for unit.
Andrew P.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Removed and replaced parts listed pulled vacuum on unit and it held vacuum. Recharge do a 5.5 ounces of R134A. Checked pressures and temperatures pressures were 2 pounds on low side and 110 pounds on the high side. Advise customer to give you 24 hours to cool
Leon M.
COOKTOP WHIRLPOOL GLS3665RS0 Cx states that unit is not working properly burners keep clicking ; ordrng 3 WP8190892 (igntr-surf)s
Kenneth M.
WASHER MAYTAG MVWC465HW2 Unit leaking water from stand pipe. Instructed customer to get out plumber. Found splutch pulley nut had backed off pulley. Replaced splutch. Applied slot ofnloctite to tightening nut. Instructed customer to wait till tomorrow to use unit to allow loctite to dry. Customer approve.
Kenneth M.
WASHER WHIRLPOOL MVWB765FW3 Basket loose. Spanner nut loosened. Ordering new spanner. Will order new gearcase in case drive shaft teeth are damaged. Rescheduled customer for wednesday 4-1-20; ordrng 1 W10909670 (Nut) and 1 W11393685 (Gearcase)
Leon M.
COMPACTOR KITCHENAID KTTS505ESS Pre diagnostic with Rich.Ordering motor drive ; ordrng 1 W10439651 (motor-drv)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Frosted over evap. Not allowing proper cooling. Ordering new evap fan harness. Reacheduked customer for monday 3-30-20; ordrng 1 WPW10514110 (Evap fan harness)
Jim S.
COOKTOP JENN-AIR JDD8130ADS Replaced ignitor which is now on the right rear.
Danny G.
REFRIGERATOR KITCHENAID KRFC302ESS02 Broken door gaskets Need to order gaskets and rs call ; ordrng 2 W10830046 (gasket-fip)s
Isidore A.
DISHWASHER KITCHENAID KUDA220TWH2 "Found filters dirty removed and cleaned filters, customer instructed filter cleaning. Reinstalled filters test dishwasher operation, working ok at this time"
Jim S.
OVEN WHIRLPOOL KODE507ESS03 Wrong board for the upper oven. Replaced user interface and lower board; ordrng 1 W11179310 (cntrl-elec)
Isidore A.
WASHER MAYTAG MVWB765FW1 F3E2 inlet water temp fault verified ordering W11172234 water valve assembly out of range F0E4 water too hot verified F0E3 overload verified gear case W10811956 grinding F2E1 us stuck key not verified . Ordering W10909670 nut for gear case.; ordrng 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner) and 1 W11172234 (housing)
Lance V.
RANGE WHIRLPOOL WFE525S0JS0 "Fixed-replaced drawer, and panel. Tested ok, drawer is now operational"
William L.
WASHER WHIRLPOOL WFW5620HW0 "Replaced acu brd & dispenser/drawer Assy, ran self diagnostics, unit operating as designed."
Isidore A.
REFRIGERATOR WHIRLPOOL GX2FHDXVB04 "Found defrost thermostat W11260592 no amp draw, heater test ok at approximately 30 ohms. Control board WPW10503278; ordrng 1 W11260592 (harns-wire)"
William L.
REFRIGERATOR WHIRLPOOL WRS571CIDB00 "Replaced water valve and icemaker , tested icemaker & IM water fill functions, tested dispenser functions, unit operating as designed."
Isidore A.
DRYER WHIRLPOOL WGD6620HC1 "Found water not connected venting crushed and not coming apart , Console W11351728 not powering up control board W11410329 flashing not booting up. Customer advised to have venting corrected before we return; ordrng 1 W11351728 (CONSOLE) and 1 W11410329 (CONTROL BOARD)"
William L.
COOK TOP WHIRLPOOL WCG55US6HS00 "Replaced ignitor wire harness, tested cooktop functions, unit operating as designed"
Hector Z.
M/W OTR KITCHENAID KMHC319ESS5 Before replacing the existing Microwave Door I rechecked the unit again and I found a loose connector at the cabinet. Adjusted connector and tested ok.
William L.
DRYER WHIRLPOOL WED8000DW4 "Replaced ui panelwire harness & thermo fuse, called WP TL fuse Ref# 7727474024, checked ACU brd power 120v, 5v, 12 v, was hold not to order parts at this time, job submitted for whirlpool engineering review."
Aaron B.
FREEZER WHIRLPOOL WRT541SZDW00 "Unit evaporator motor was seized up not turning , replaced the evap motor asm and thermostat ,the supply and return vents are iced over customer is going to defrost unit then turn back on unit will work as design after that"
Lance V.
REFRIGERATOR WHIRLPOOL WRF540CWHV00 "Fixed-replaced icemaker assembly as well as damper control. Tested ok, icemaker cycled as well as water entered. Unit is now working and fully operational. Please allow 24hrs for temps to normalize as well as ice production"
William L.
DRYER MAYTAG MEDX655DW1 "Replaced timer Assy, ran dryer cycle, unit ended cycle, unit operating as designed."
William L.
RANGE WHIRLPOOL WFG550S0HZ1 "Found back burners burner too low, need to adjust low flame height on back burners, need very small screw driver. Rescheduled job for Tuesday.; schdld next appmnt for 3/31 TUE 12 pm"
Hector Z.
REFRIGERATOR JENN-AIR JFX2897DRM02 Replaced Freezer Door (LW10547320). Adjusted door gasket. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer was concerned of fresh food compartment freezing up food. I checked the unit and replaced the Diffuser (W11317276). Tested ok.
Andy H.
RANGE AMANA AGR5330BAW3 Needs burner head; ordrng 1 WPW10515453 (burnr-head)
Hector Z.
WASHER WHIRLPOOL WTW4955HW1 Replaced: Electronic Control (W11256105) and Fill Valve (W11210459). Recalibrated the washer and ran a manual and automatic diagnostic test. Tested ok.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed handle and tightened. Custimer approves function.
Kenneth M.
WASHER MAYTAG MEDB765FW0 Found unit not starting due to broken door switch. Replaced door switch with Pre-ID avd tested unit. Unitbus now we working properly. Customer approves.
Tom R.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Entered diagnostics, no airflow in RC and noise during Fan operation. Visual inspection shows RC Evap Coil frosted over. Cleared frost for airway and Fan function, check okay, replace Defrost Thermistor and Control Board. Water leakage during water dispensing at Door Dispenser, water coming from under UI Housing, visual inspection shows a break in the Water Line, directly at Dispensing Junction, Line repair or replacement not optional, order FC Door. Tech will return with Thermistor and order Control Board to address no cooling issue in RC, will return later when Door is available.; ordrng 1 LW10728959 (dor-fip) and 1 W11172798 (cntrl-elec)"
Raymond H.
DRYER MAYTAG MGDX655DW1 "Upon arrival unit not starting. Tested and found shorted PTS.. Replaced PTS and tested, unit functions as designed."
Lance V.
WASHER MAYTAG MVWX655DW1 "Fixed- replaced both hoses, ran and tested, NO leaks. Unit is now fully operational .; pckd up 1 W10802689 (hose)"
Lance V.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced faulty evaporator. Installed new filter dye drier, and charged system to manufacturing spec. Unit has began cooling. Please Allow 36hrs for cooling"
Francisco S.
DRYER WHIRLPOOL LGR8858E "Checked unit found blown thermal fuse. Provided estimate, cx agreed to it. Removed and replaced thermal fuse from stock. Unit now checks ok; used 1 WP3392519 (THERMAL FUSE) from stock"
Francisco S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked unit found ffc door not shutting properly, also found moisture in ffc ceiling. Fc too stuffed not allowing air to flow properly. Adjusted door by adding washer to the hinge pin. Advised cx they are putting too much weight on door and that fc should not be as packed so air can flow properly and thermistor can read temperature properly."
Raymond H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Upon arrival evap frosting over. Contacted Ed SR 7727473565 and discussed. Cx is overloading FC. Also advised to add gasket to sides of evap for better air flow. Replaced diffuser.; ordrng 2 WP2253055 (gasket)s
Francisco S.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Checked unit found frost build up on ffc evaporator. Cx has had 3 visits by us and 4 visits by other service providers. Unit needs to be defrosted to check thermistor,connections,and evaporator and drain pan position.Documented with factory as I want to help resolve issue.Sr#7727474004 Andrew wpl tech line."
Raymond H.
KITCHEN KITCHENAID KDTE334GPS0 Upon arrival tracks and adjusters broken causing upper rack to fall. Inner door and console also damaged. Needs console inner door and adjuster and tracks.; ordrng 1 W10919271 (door-inner) and 1 W11165145 (console)
Francisco S.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Removed and replaced door, tested ops unit checks ok."
Raymond H.
WASHER WHIRLPOOL WTW5000DW1 Upon arrival unit not draining. Drain hose kinked. Cx needs to change drain pipe to prevent kinking. Unit functions as designed.
Francisco S.
REFRIGERATOR WHIRLPOOL ED5SHAXMT00 Taped down flap on optics for testing will follow up with cx.
Francisco S.
WASHER WHIRLPOOL LT5100XVN0 Ordering base to complete repair.; ordrng 1 WP8577373 (base)
Raymond H.
REFRIGERATOR KITCHENAID KRFC302ESS00 Replaced compressor and tested. Charged with 5.20 oz of r134a. Proper heat exchange. Unit functions as designed.
Francisco S.
WASHER MAYTAG MAV9600EWW "Checked unit found transmission seized up, tub base is damaged and thrust bearing also worn out. Ordering parts to complete repair.; ordrng 1 12500036 (thrust brg kit) and 1 21001518 (support,tub) and 1 21001536 (transmission)"
Raymond H.
WASHER WHIRLPOOL WTW8500DC2 Upon arrival cx states unit has water in drain pan. Found water in drain pan. Tested and load tested unit and found no leak. Cx requests we report findings as we found them. Tech could not locate a leak at all. Informed cx to continue use and see if he can isolate a position from where unit is leaking.
Isidore A.
REFRIGERATOR KITCHENAID KBBR206ESS "All customer wanted was a filter EDR3RXD1, customer was not asked how many filters to order(only 1 at this time, unless customer decides on more). refrigerator is working at this, check freezer door still had packing tape in side not allowing properly door seal, had frost in freezer.; on 1 EDR3RXD1 (water filter 66.00)"
Jonathan C.
FREEZER WHIRLPOOL WZC3115DW01 Found start dev bad replaced tested working to spec ; used 1 W10796752 (START DEV) from stock
Jonathan C.
WASHER MAYTAG MHW5630HC0 7727475189 tested unit with 7 towels in with tech unit is working as designed
Dane K.
WASHER WHIRLPOOL WFW8620HW1 Cold water valve was disconnected. Secured connection and tested unit. Unit functions normal now.
Jonathan C.
RANGE WHIRLPOOL WEG750H0HZ Found f8e0 and f6e0 needs console ; ordrng 1 W10869383 (console)
Steven W.
REFRIGERATOR WHIRLPOOL WRT318FZDB Replaced RC door gasket. Unit is cooling properly at this time. Instructed customer to leave RC door closed for 4 hours. Complete.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Found compresso4 run hot to touch ; ordrng 1 W10507884 (compressor)
Steven W.
DRYER-GAS WHIRLPOOL WGD6620HW0 "W1170762 not received. Only one console received.Checked thermistors. Not shorted. Replaced ACU and control panel. Starting, tumbling and heating properly at this time. Complete."
Jonathan C.
WASHER MAYTAG MVWB835DC2 Found f5e3 and F5E2 code needs lid lock customer refused repair ; ordrng 1 WPW10619844 (latch)
Cesar H.
RANGE WHIRLPOOL WEG750H0HW0 Replaced panel checked good
Jonathan B.
WASHER WHIRLPOOL WTW5000DW1 Found loose connection to water valve. Fixed connection. Tested unit and is working properly.
Jonathan B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced defective sump. Tested unit and is working properly.
Jonathan B.
WASHER MAYTAG MVWB765FW Found defective inlet valve. Replaced defective valve. Tested unit and is working properly.
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced defective board. Tested unit and is working properly.
Hector Z.
DISHWASHER MAYTAG MDB8959 Customer cancel the call at the door.
Dane K.
DISHWASHER WHIRLPOOL WDT780SAEM1 Upon arrival the unit was full of water and dead. The door PANNEL and kick plate were missing upon arrival. The lip seal was deformed and needing of replacement as well as th control and the wire harness. The control and harness melted.
Frank P.
WASHER WHIRLPOOL WFW75HEFW Customer stated during wash cycle Water doesn’t fill the tub at all Performed diagnostics Inlet valve is defective and pressure switchInstalled both partsTested Passed Job completed
Andy H.
REFRIGERATOR KITCHENAID KRSC500ESS00 "Not cooling, found bad thermistor, replaced thermistor and housing, tested unit working properly"
Andy H.
DRYER WHIRLPOOL WGD5000DW3 "Drum was damaged, replaced drum tested unit working properly"
Erick S.
REFRIGERATOR KITCHENAID KRFF507ESS01 Inform Jennifer to order main control and UI board. At this time boards have not been received. Re-ordering boards; ordrng 1 W10843055 (cntrl-elec) and 1 W11089931 (panel-ui)
Erick S.
RANGE AMANA ACR2303MFW3 Install new parts on unit. Re-tested it and unit is now cycling and heating on all burners. Job complete
Joe M.
DISHWASHER KITCHENAID KDPE334GPS0 Replaced pump and motor assembly unit is now functioning as designed.
Steven W.
WASHER WHIRLPOOL WTW8000DW5 "Ran diagnostics. Had f6e3, f7e8, f2e1 error codes. Found lid cracked at left hinge area. Replaced lid and L & R hinges. Ran auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly. Wall receptacle worn( fire hazard ). Instructed customer to call electrician before using washer. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRS315SDHW01 Ran diagnostics. Amp draw test 1.05 A. ( normal ). Replaced RC and FC thermistors. Normal frost pattern at this time. Unit is cooling properly at this time. Instructed customer to allow 2- 3 days for temps to stabilize. Complete.
Frank P.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated no lights on in refrigerator Performed diagnostics Found both lights are out Installed both parts Tested PassedJob completed picture shown
Andrew P.
M/W OTR WHIRLPOOL WOC54EC7AS01 Removed and replaced door hinges. Tested door and it opened closest fine and close all the way makes contact the switches and Mike with starts. Our piece for lower arm control broke when I was trying to cut off access rivet. Door is working microwave is working informed customer that we need to re-order arm piece; saved tckt
Juan G.
WASHER WHIRLPOOL WFW94HEXW0 "Long drain error. Replaced drain pump. Door bellow not on properly, uninstalled bellow, reinstalled it as intended. Checked ops, unit is working fine."
Juan G.
REFRIGERATOR KITCHENAID KBSD602ESS00 "Replaced ice maker and optic boards. Checked ops, unit is working fine."
Frank P.
DISHWASHER KITCHENAID KDTM354DSS5 Customer stated not workingShe says that when she pushes starts it washes then stops and sometimes buttons on panel doesn’t workPerformed diagnostics No fault codesPanel doesn’t work when I depressed Will order parts; ordrng 1 W10803367 (panel-cntl) and 1 W11177740 (cntrl-elec)
Juan G.
WASHER WHIRLPOOL WFW85HEFW1 "Unit keeps locking by itself and activating the drain pump as if it was in a flooded state.F3o1 water level system error. Unlocked door, ran diagnostics, pressure switch out of range. Pressure switch needs to be replaced along with air gap.; ordrng 1 W10903220 (trap) and 1 WPW10448876 (switch-wl)"
Irvin F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Seal system issue Intermittent stops cooling, then only partially. ; ordrng 1 W10709318 (solenoid) and 1 W10756020 (compressor)"
Juan G.
MICROWAVE MAYTAG MMV4206FZ-2 "Checked door, door is fine, no damages."
Steven W.
DRYER - GAS MAYTAG MGD6630HW0 Ran diagnostics. Vibration sound. Found lint stuck on blower vanes. Cleaned blower wheel. Tumbling and heating properly at this time. Complete.
Leon M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cx states that unit is not working properly.After running diagnostic check find that unit has bad washer plastic.Replaced both washers Unit working properly as designed
Cesar H.
WASHER WHIRLPOOL WFW6620HC0 Installed deflector checked good
Cesar H.
REFRIGERATOR WHIRLPOOL GD5PHAXMS10 Frozen fill cup on ice maker blocking water from getting in to mold cleared and lowered water flow to ice maker all checked good
Danny G.
WASHER WHIRLPOOL WTW4955HW1 Unit is making loud noises when agitating Found loose change stuck between drum and agitator Removed all coins Reinstall unit and calibrated washer and ran a self test cycle and unit completed with no leaks and no issues Unit is working properly
Jonathan B.
DRYER WHIRLPOOL WGD8000DW4 Part delay.
Danny G.
DRYER MAYTAG MGDC465HW Unit is not heating Found broken igniter Replaced igniter and reinstall dryer Test unit and now unit is heating and cycling properly
Dane K.
DISHWASHER WHIRLPOOL WDF520PADM7 Upon arrival customer concern was that the unit did not finish the cycle. Unit had no stores fault codes and went through entire diagnostic test with no issues. Filled unit in regular normal mode and let wash and in advance with no issues.
Cesar H.
REFRIGERATOR KITCHENAID KRFC604FSS01 Frozen evaporator evap thermistor reads 93 degrees far out of range rerouted for evap cover assembly will have thermistor on it ; ordrng 1 W11395635 (EVAP COVER ASSEMBLY)
Dane K.
DRYER MAYTAG MEDC215EW1 Removed and replaced push to start relay and tested unit unit was still not start but buzzing stopped. Found thermal fuse open. Removed and replace thermal fuse and tested unit. Unit functions normal now; used 1 WP3392519 (THERMAL FUSE) from stock
Frank P.
REFRIGERATOR KITCHENAID KRSF505ESS01 Customer stated freezer is fine cooling and making ice Its the refrigerator side isn’t cooling as it should Performed diagnostics Found both condenser fan isn’t working as it off/on Air flow scroll fan motor isn’t working at allDispenser control board isn’t working at timesNo fault codesWill order parts ; ordrng 1 W10251462 (fan-scroll) and 1 W10822640 (cntrl-elec) and 1 W11127829 (motor-cond)
Frank P.
DISHWASHER WHIRLPOOL WDF330PAHS3 Customer stated spray broke off Performed diagnostics Yup it broke of I both ends were burnt by the heating elementInstalled new spray arm TestedPassedJob completed
Francisco S.
WASHER MAYTAG MVWB850WQ0 Checked unit found tub not floating and displaying ol error code.cx will consider moving forward.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Installed evap tested working to spec
Rich S.
WASHER MAYTAG MVWX655DW1 New latch defective.... came in locked position.Still not latching correctly. ; ordrng 1 W11307244 (latch)
Rich S.
WASHER WHIRLPOOL WTW4955HW1 Ran diagnostics F1E1 code noted. Ran UI test passed. Ran calibration cycle passed. Cleared Failure codes.Operating as designed.
Frank P.
WASHER MAYTAG MHW6630HW0 Customer stated that after a few washes the unit shows error codeF3E2 Performed diagnostics could find anything wrong Hoses not kinked Wires not crimpedI called Andrew Service manager Explained situation He says it’s a control board issueWill order part ; ordrng 1 W11325572 (cntrl-elec)
Rich S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Duplicate part orders on had what was claimed. Failed replace for customer satisfaction. See sticky notes.Replaced bad water valve. Ran diagnostics.
Rich S.
COOKTOP KITCHENAID KCGS956ESS02 Replaced Venturi and orface holder for flame issue.
James M.
WASHER MAYTAG MVWB765FW3 "Found unit not allowing water into unit. Replaced housing and water valve with new. Tested unit, unit now working as intended."
Rich S.
DISHWASHER AMANA ADB1500ADS4 103#4567 Bad/Broken manifold.Part is expart...; ordrng 1 W11241699 (manifold)
John B.
WASHER WHIRLPOOL WFW9351YL00 "F6E1,F0E1, The controls failed inside dishwasher, customers thinking about getting a new washer."
Danny G.
RANGE KITCHENAID KSGG700ESS1 No gas to burners Found safety valve off Turn on valve and test unit and all functions are working properly No cabinet or floor damage
Danny G.
OVEN KITCHENAID KODE500ESS03 No display Found blown fuse Replaced fuse and power unit up Unit is now heating and cycling properly All ui panel functions are working properly
Rich S.
COMPACTOR WHIRLPOOL KTTS505SS0 " Freed ram, straightened start pedestal. Unit now working.Please replace and grease pedestal for smother opening drawer. Informed custom that this part has resistance in opening which is normal...; ordrng 1 WP9871989B (pedal-foot)"
Raymond H.
OVEN WHIRLPOOL IGS426AS2 Replaced gas valve. Cx installed longer gas hose on unit. Tested unit. Unit functions as designed.
Raymond H.
REFRIGERATOR WHIRLPOOL WRT112CZJW Upon arrival unit not cooling. Found excessive frost building in FC. This was due to a large gap in RC seal. Warmed and reformed gaskets. Tested unit. Unit functions as designed.
John B.
OVEN KITCHENAID KOSE507ESS03 "The convection fan motor has failed, there is a burn mark on it. This is what the customer was most likely smelling. Ordering the part. See my notes.; ordrng 1 W10860984 (motor-fan)"
Francisco S.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Checked unit found broken light switch, removed switch and terminal came off wire. Had to break liner to repair and not leave cx without fridge. Cx did not want liner repaired. Will inform and document with tech line."
Raymond H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Upon arrival unit sealed system is empty. No dye present in compressor area, on confessor or evap area. Only thing we can do is isolate sides and report finding to WP. ; schdld next appmnt for 3/30 MON !"
James M.
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 Found unit with minor frost buildup in freezer on top of door above icemaker. Minor gapping in gasket. Used heat gun to reset gasket. Unit working as inted3d.
John B.
WASHER WHIRLPOOL MVWB765FC3 "Gave the customer some instructions and washing tips for soap, and water level usage. Ask them to reduce amount of clothes they were using. I seen pictures that they had of lint on the clothes. The washer tested good."
Francisco S.
KITCHEN WHIRLPOOL WRS321SDHZ01 Cx stated unit is freezing her food. Will order parts and return Wednesday.; ordrng 1 W10384183 (thermistor) and 1 W11135061 (cntrl-elec) and 1 W11204060 (diffuser)
John B.
REFRIGERATOR KITCHEN AID KSRS25IKWH01 failed compressor.customer will buy a new refrigerator due to the age of this one
James M.
WASHER MAYTAG MVWB835DC3 Found unit with unresponsive water valve. Valve not opening to allow water into unit. Ordering new housing. Will return when parts arrive. ; ordrng 1 W11172234 (housing)
John B.
DRYER - GAS WHIRLPOOL MGD8630HC1 "The dryer would not stay on, counting down to fast no matter how large the load was. And shut off in about five minutes. Replace the electron it controls in the wire harness, the moisture sensor tested good. And the dryer ran for 15 minutes no problem. The dryer tested good."
John B.
REFRIGERATOR WHIRLPOOL JFC2089HES Cost to repair this is more than a new fridge raider. And some parts are no longer available for this particular machine. I recommend not to do such an expensive repair.
John B.
DRYER MAYTAG MGD6630HW0 Dryer is making a vibrating noise. Need the service kit to make the dryer stop vibrating. Tried adding some support but it’s still kept on making noises. Ordering parts.; ordrng 1 W11401018 (SERVICE KIT VIBRATE NOISE)
Tom R.
DRYER WHIRLPOOL WET4124HW0 "Installed Heating Element, Inlet Thermostat, Exhaust Thermostat, and Control Board, ran unit, check okay. No damage to unit or home from tech, job complete."
Tom R.
DRYER AMANA NGD5800HW0 "Installed Control Board and User Interface, ran diagnostic tests, check okay. Ran unit in Normal operation, check okay. No damage to unit or home from tech, job complete."
John B.
MICROWAVE KITCHENAID KMLS311HSS-6 "The work lights are dim, need to replace the lightbulbs possibly have a transformer or a control panel issue. Ordering parts; ordrng 2 W11048310 (lamp-asm)s and 1 W11117966 (transformr) and 1 W11227003 (panl-cntrl)"
Dane K.
WASHER WHIRLPOOL WTW7500GC2 Removed and replaced consul and control and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWC565FW Upon arrival cold water valve was filling the tub at all times unless the water supply was turned off. Removed and replaced water valve and tested unit. Unit functions normal now
Cruz B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Need more work - found ice maker producing too much ice, found water valve to ice maker overflowing, cx claims when filling water is pouring out into ice bin. Ordering parts for unit, cx is requesting a afternoon appointment. ; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve)"
Timothy J.
DRYER MAYTAG MGDX655DW2 Installed door and foam strip. Unit operating as designed.
Cruz B.
DISHWASHER KITCHENAID KDFE304DSS0 "Needs more work- found unit not turning on, check for voltage at wall outlet and found 120v, ordering parts for unit. Cx is requesting a afternoon appointment. ; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537352 (panel-cntl) and 1 WPW10653840 (door latch)"
Cruz B.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Need more work- found frozen ice building up on evap cover, only problem with unit. ; ordrng 1 W11024089 (motor-evap) and 1 WPW10503278 (refer elect cont brd)"
Cruz B.
WASHER WHIRLPOOL WFW6620HW0 "Need more work- unit is not turning on you press the start button, check for voltage at wall outlet and found 120v, ordering parts for unit. ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322905 (cntrl-elec)"
Jaime G.
DISHWASHER WHIRLPOOL WDTA50SAHV0 Found dishwasher leaking all around the sump assembly as soon as the dishwasher starts filling up. It appears as if tub it warped customer did not allow me to work on the dishwasher. Brand new unit.They don’t want unit repaired. Customer calling store for an exchange
Jaime G.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Found some ice in the ice bucket. Ran the diagnostics and found no error codes stored I did found temperature settings at 58 had it adjusted to 55 also found air vents almost blocked by boxes and bagsAdvised customer to make an effort to keep air vents clear all the time
Steven W.
WASHER MAYTAG MHW5100DW0 Wrong part sent. Reorder part. Customer to remove dryer. ; ordrng 1 W11216540 (DISPENSER/ INLET KIT)
Timothy J.
DISHWASHER MAYTAG MDB8989SHZ0 Installed motor. It ran a couple seconds and then stopped then worked erratically. Unit needs a new control.; rqstng P&A on 1 W11225084 (cntrl-elec)
Jaime G.
REFRIGERATOR WHIRLPOOL LSC27914ST Fridge it’s an LG NOT A WHIRLPOOL UNIT
Steven W.
M/W OTR WHIRLPOOL WMH32519HZ3 "Ran diagnostics. Found rack arcing on supports, cavity. Needs rack supports, cavity touch up paint.; ordrng 2 W10840759 (SUPPORT- FRONT)s and 1 W10840794 (SUPPORT-LEFT ) and 1 W10840795 (SUPPORT-RIGHT)"
Steven W.
M/W OTR WHIRLPOOL WML55011HS3 "Ran diagnostics. No error codes found. HV noisy when running, no heat at all. Needs Magnetron, diode, capacitor, and turntable ring. ; ordrng 1 W11213318 (CAPACITOR- HV) and 1 W11213915 (RING- TURNTABLE ) and 1 W11256462 (DIODE- HV) and 1 W11402082 (MAGNETRON)"
Jaime G.
DRYER ELECTRIC WHIRLPOOL WTW7040DW0 Installed the new wash plate washer ok
Jaime G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Had the doors switch replaced Doubled checked the dispenser and it worked okPart number W11396033 my own stock can I have back
Raymond H.
WASHER WHIRLPOOL WFW6620HC0 "Replaced console and tested, unit functions as designed."
Jaime G.
DRYER MAYTAG MGDC215EW2 Found a broken timer had it ordered it ; ordrng 1 WPW10185981 (timer)
Patrick C.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Door not latching. needs new latch. Removed and replaced latch. Tested unit. all ops checked good
Cruz B.
DISHWASHER WHIRLPOOL WDF520PADM7 "Fixed- installed new part (pump & motor) put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, cx ok repair."
Jaime G.
REFRIGERATOR KITCHENAID KBSD602ESS01 Parts were not delivered to me.
Cruz B.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Fixed- installed new part (black ss door) water filled mold, ice and water dispenser are working as designed, cooling and temps as well, cx ok repair."
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Fixed- installed new part (valve) I then tested water dispenser it is dispensing water as designed, cooling and temps are working fine as well, cx ok repair."
Patrick C.
REFIRGERATOR KITCHEN AID KRFF507ESS01 Reschedule for Monday ; schdld next appmnt for 3/30 MON !
Isidore A.
REFRIGERATOR KITCHENAID KSSS48MHX00 Customer cancelled call at this time
Raymond H.
REFRIGERATOR KITCHENAID KBSD602ESS01 Replaced led modules. Tested unit. Unit functions as designed.
Raymond H.
WASHER MAYTAG MVWB850WQ2 "Upon arrival rotor bolt keeps backing off. Unit also shaking. Tightened bearing nut and applied blue lock tight to bolt. Secured and tested, unit functions as designed."
Cruz B.
OVEN WHIRLPOOL WOC54EC0HS01 "Need more work- cx claims unit gets to hot, cx has to turn off unit from breakers, temps does not go down, bad sensor, ordering part for 7nit. ; ordrng 1 W10859573 (sensor)"
Isidore A.
DISHWASHER KITCHENAID KUDC10FXSS5 "Found oversuds , and touch panel WPW10481130 missing some leds, cleared suds no leaks found under dishwasher, evidence of oversuds on both hinges"
Raymond H.
REFRIGERATOR WHIRLPOOL KBFN502ESS01 Need to speak with office for parts research. Door hinge shaft is coming in too short. ; schdld next appmnt for 3/30 MON !
Aaron B.
ICEMAKER KITCHEN AID KUIX505ESS2 Checked operations unit is not filling up with water as a result not filling every time to harvest ice in a timely manner ; ordrng 1 W10825875 (pump) and 1 W10897719 (valve) and 1 W11266112 (housing)
Aaron B.
DRYER WHIRLPOOL WGD8300SW0 "Checked operation found the idler assembly is squealing , replaced idler assembly tested operations unit is working as designed."
Isidore A.
DISHWASHER KITCHENAID KDTM354DSS4 W10803367 control user interface missing leds not going into test or showing error codes; ordrng 1 W10803367 (panel-cntl)
Aaron B.
DRYER WHIRLPOOL WGD5620HW1 "Checked unit was misfiring and glow then out , replaced the igniter gas coil , tested operating ok now unit now heats ok"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Installed jazz board and harness. Defrosted the last bit of ice built up on evap. And tested unit. Unit is now working properly. Customer approves function at this time.
Isidore A.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Allow 3 hours Found no frost pattern found fluorescent splatter on compressor W11092625 and condenser W11233073 evaporator W10836706 at water valve, needs sealed system tech ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 W11233073 (condenser)"
Isidore A.
WINE COOLER WHIRLPOOL WUW35X24DS01 Found leaks in cabinet see Sd Picts may not be repairable needs to be scheduled during week too call whirlpool tech support .
Kenneth M.
WASHER MAYTAG MVWX655DW0 Uit not washing properly. Found washplate teeth stripped. Not allowing unit to agitate. Ordrring washplate player. Hub teeth are stripped out again causing unit not to spin. Ordrring hub. Ordrring gearcase. Teeth on gearcase are not meshing with teeth on hub and washplate well causing parts to wear quickly. Leaking oil at the bottom. ; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub) and 1 W11035751 (Gearcase)
Aaron B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced the main board and touch control , tested operations ok now at this time"
Tom R.
DRYER WHIRLPOOL WGD4815EW2 "Can not determine any faulty part. Installed Ignitor, Switch, Thermostat, Flame Sensor, Timer, and Coils. Ran unit, ignition good, temps good, airflow good, check okay. No damage to unit or home from tech, job complete."
Aaron B.
REFRIGERATOR KITCHENAID KRFF707ESS00 Needs a 6 call count this is a multiple sealed system component repair Checked unit fresh food section is at 35°F freezer temperature is at 24°F icemaker is not making ice because the freezer is no longer producing correct temperatures fresh food evaporator is leaking compressor is knocking loud making a loud noise unit needs a new compressor and fresh food evaporator unit is under manufacturer warranty for sealed system; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)