Near Fowler, CA 93625
Jonathan
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Found unit in vaccumed has restriction needs compressor and dryer quoted 857.31 to fix unit customer going to think about it; ordrng 1 W11125124 (compressor)
Near El Monte, CA 91733
Juan
Job Details: 07/08/2020
DRYER - GAS MAYTAG MGDB765FC0 "Noisy belt pulley. Used repair kit to replace belt pulley and drum support rollers. Upon opening the unit, noticed excessive lint accumulated inside. Pointed out to customer’s nephew. Informed customer all the lint inside poses as a major fire hazard, that the unit needs to be professionally cleaned internally. Cleaning the interior is considered maintenance, which is not covered by the warranty. Customer will have to pay for the service. Nephew called customer on the phone, customer declined service. Instructed customer to have unit cleaned. CUSTOMER HAS BEEN INFORMED “ UNIT POSES AS A MAJOR FIRE HAZARD”Checked unit’s ops, unit is no longer noisy.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Baldwin Park, CA 91706
Juan
Job Details: 07/08/2020
WASHER MAYTAG MVWB835DW4 "Unit is missing model/serial tag. Diagnosed unit out of courtesy. F5e2 lid lock fault. Spun basket by hand, could hear noisy gear case. Informed customer repair is not covered due to model serial # tag missing. Called tech line to report issue SR# 7728270363"
Near Baldwin Park, CA 91706
Juan
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Air diffuser / damper vent area was iced over, not allowing for proper air flow. De iced area. Ran diagnostics, thermistors was out of location. Adjusted the thermistor, tested, checked fine. Also checked Damper door, is working fine. Advised customer to leave unit off for one hour to allow water to drain away."
Near Covina, CA 91722
Stephen
Job Details: 07/08/2020
WASHER WHIRLPOOL WFW5620HW0 Ran diagnostics. Tub is leaning back. Found left suspension spring broke off. Needs springs. ; ordrng 2 W11314394 (SPRING )s and 1 W11314648 (BELLOWS) and 2 W11316766 (DAMPER)s
Near Arcadia, CA 91006
Juan
Job Details: 07/08/2020
RANGE WHIRLPOOL UXT5230BFS0 "Customer concerned fan motor is loud, and is not exhausting the cooking smoke as it should. Turned unit on, advised customer noise level is normal for the type of vent hood. Showed customer how the unit would pull a paper towel up onto the filter when the fan was on, and how it would fall when turned off. Unit is working properly. Advised customer, depending on their cooking practices, they might need a stronger vent hood, or to have the vent tube checked to make sure it’s not clogged or blocked anywhere along the way. Vent hood is in the floor level of a two unit story. Vent seems to run up into the roof."
Near South El Monte, CA 91733
Juan
Job Details: 07/08/2020
WASHER WHIRLPOOL MVWX655DW1 "Unit’s wash plate is loose, not engaging on gear case’s shaft as it should. Loose suspension rods, gear case is stuck, agitating and spinning at the same time. Gear case and related parts needed. Suspension rods need to be replaced. Wash plate not coming off, it will need to be broken off.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11130362 (suspension)"
Near Altadena, CA 91001
Juan
Job Details: 07/08/2020
REFIRGERATOR KITCHENAID KRFC300ESS03 "Replaced water filter base. Checked ops, unit is dispensing water properly, no leaks."
Near Hanford, CA 93230
Enrique
Job Details: 07/08/2020
DRYER WHIRLPOOL WED7500GC0 "Installed front panel , all functions tested normal ."
Near Rancho Cucamonga, CA 91739
Jaime
Job Details: 07/08/2020
DISHWASHER JENN-AIR JDB9000CWP3 Installed the new dump assembly and control
Near Baldwin Park, CA 91706
Juan
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Ice accumulated on upper portion of evaporator. Evaporator fan blades are hitting the ice around it. Checked compressor amperage draw, at .92. Defrost issues, evaporator fan with sensor harness needs to be replaced.; ordrng 1 W11334745 (EVAPORATOR FAN)"
Near Los Angeles, CA 91405
Raymond
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced ice motor and container, tested, unit f7nctions as designed."
Near Santa Clarita, CA 91321
Raymond
Job Details: 07/08/2020
REFIRGERATOR WHIRLPOOL WRT311FZDB01 "Used washers from truck stock, leveled doors , leveled unit, ensured proper sealing of cabinet, unit functions as designed."
Near Sierra Madre, CA 91024
Francisco
Job Details: 07/08/2020
OVEN JENN-AIR JJW2430DS01 RS accordingly. informed part was not physically delivered to me.
Near Monrovia, CA 91016
Francisco
Job Details: 07/08/2020
WASHER MAYTAG MVW7232HW0 Checked unit found no error codes stored. Cx stated he experienced f3 e2/ f8 e6. Entered diagnostics and ran water level sensor test went from 0-51 then from 51-0 which shows p sensor checking ok. Also performed service diagnostic cycle to calibrate unit. Documented with tech line. Unit working as designed. Sr#7728272503 Ed
Near Arcadia, CA 91006
Francisco
Job Details: 07/08/2020
DOUBLE OVEN KITCHEN AID KGBS276XWH0 Checked unit found issue with burner. Part is discontinued on unit. Cx stated she asked about part availability upon service request.
Near Rancho Cucamonga, CA 91701
Jaime
Job Details: 07/08/2020
RANGE - ELECTRIC KITCHEN AID KFGD500ESS04 Installed the new user interface and igniters
Near Altadena, CA 91001
Juan
Job Details: 07/08/2020
MICROWAVE KITCHEN AID KOCE507ESS06 "F6e8 lost communication with microwave appliance manager. Harness between user interface and microwave appliance manager checks fine. Per tech sheet, microwave appliance manager needs to be replaced, if that doesn’t solve the issue, then console needs to be replaced.; ordrng 1 W10915648 (cntrl-elec) and 1 W11093258 (panl-cntrl)"
Near Clovis, CA 93619
Timothy
Job Details: 07/08/2020
OVEN WHIRLPOOL WOS72EC0HS01 Called WPTS(7728176097) about this reoccurring issue. I was told they see the SAID # registered and the unit just got its update today at 7.11 GMT. WPTS asked if the time and date were correct and they are. WPTS states that this update should correct any software issues and if the unit should have a problem after this update to replace the UI from the factory.
Near Clovis, CA 93619
Timothy
Job Details: 07/08/2020
COOK TOP KITCHEN AID KCGS350ESS00 Installed parts. Tested unit. Unit checks ok.
Near Fresno, CA 93730
Timothy
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "IM has 120vac to it, thermostat is closed. IM about cycling . Replaced with truck stock and tested. IM checks ok.; used 1 WPW10300024 (ICEMAKER) from stock"
Near Los Angeles, CA 90041
John
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "7728140414, Steve whirlpool technician asked us to Seal the ice maker up so cold air doesn’t leak on to the tubing that goes to the icebreaker water valve."
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 07/08/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 "Replaced sump and tested, unit not getting enough water, found weak water supply, cx needs plumber. Unit functions as design3d."
Near Perris, CA 92570
Kevin
Job Details: 07/08/2020
WASHER MAYTAG MVW6230HC0 Customer concerned with sound levels of washer during operation. I tested unit. All sounds normal. Instruct customer on normal sound levels.
Near Perris, CA 92570
Kevin
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KDTM404KPS0 "Customer concerned with drying performance. I tested unit, all tests normal in diagnostic. Instructed customer on tips to improve drying."
Near Glendora, CA 91741
Jaime
Job Details: 07/08/2020
RESIDENTIAL REFR WHIRLPOOL WRX986SIHZ00 Found frost build up in the fresh food compartment; ordrng 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap)
Near Fresno, CA 93730
Timothy
Job Details: 07/08/2020
DISHWASHER WHIRLPOOL WDT710PAYB6 "Inspected unit and found the vent assembly is leaking. Removed, cleaned and reinstalled the gasket. Tested unit and found it still leaks. Unit will need a vent and gasket.10-1 6-2 6-6 ; ordrng 1 WP8269259 (gasket) and 1 WPW10428211 (vent asm)"
Near Camarillo, CA 93012
Joe
Job Details: 07/08/2020
OVEN KITCHENAID KODE500ESS04 "Sr7728032472 , Whirlpool is replacing unit. Job complete"
Near Arroyo Grande, CA 93420
George
Job Details: 07/08/2020
MICROWAVE KITCHENAID KMBS104ESS02 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Bakersfield, CA 93312
Erick
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 #0240 Attempted to install ice maker but found that the evaporator fan isn’t functioning properly. Ordered parts and will return to install new fan and ice maker.; ordrng 1 W11224591 (motor-evap)
Near Paso Robles, CA 93446
Tom
Job Details: 07/08/2020
WASHER WHIRLPOOL WTW8040DW4 "Installed Water Valve, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Near Ceres, CA 95307
Lance
Job Details: 07/08/2020
LAUNDRY WHIRLPOOL WTW8500DC2 Fixed- replaced rotor. Also adjusted leveling legs per service pointer. Ran calibration #52 and passed. Unit is now fully operational and working as designed
Near Camarillo, CA 93010
Joe
Job Details: 07/08/2020
WASHER WHIRLPOOL WFW6620HC0 Unit needs controls due to being unresponsive ; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)
Near Modesto, CA 95355
Lance
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Fixed- replaced faulty ice maker assembly. Ran and cycled ok, no issues. Unit is now fully operational and working as designed. Allow 24hrs for ice production"
Near Oakdale, CA 95361
Lance
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Fixed- replaced faulty damper, and control board. Also, installed new thermistor kit. Unit is now working as designed, allow 24hrs for temperatures to normalize"
Near Arroyo Grande, CA 93420
George
Job Details: 07/08/2020
WASHER MAYTAG MVWC565FW2 Part tub damage ok to reorder part.; ordrng 1 W11219115 (TUB)
Near Oakdale, CA 95361
Lance
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "On arrival, ice bucket is full. Customer complaint unit not making enough ice and taking long to make ice. Customer uses all ice and expects ice to be full by next hour, this unit takes time to rebuild its ice. This unit does not have fast ice function. Instructed customer unit is working as designed."
Near Pismo Beach, CA 93449
George
Job Details: 07/08/2020
OVEN KITCHENAID KOSE500ESS03 Installed parts still not powering up 220ok need to replace center control. Board . Customer stating going to call whirlpool if covering part .; ordrng 1 W11179310 (cntrl-elec)
Near Baywood-Los Osos, CA 93402
George
Job Details: 07/08/2020
REFRIGERATOR KITCHEN AID KRMF706ESS Spoke to office rescheduling due to not having correct numbers no answer on correct phones
Near Arvin, CA 93203
Patrick
Job Details: 07/08/2020
WASHER MAYTAG MVWC565FW Removed and valve and control and replaced. Calibrated and tested. All ops chedked good
Near Bakersfield, CA 93307
Patrick
Job Details: 07/08/2020
WASHER MAYTAG MVWB765FW3 Removed and replaced control. Calibrated and ran auto test. All ops checked good
Near Oakhurst, CA 93644
Kenneth
Job Details: 07/08/2020
KITCHEN KITCHENAID KUDS30IXBL9 Console faulty. Silver migration in console. Ordrring new console. Ordering tracks. Basket stopper broken. Not stopping top basket from rolling out. Ordering silverware basket. Did not reschedule ; ordrng 1 WPW10500172 (Console) and 1 WPW10473836 (Basket) and 2 WPW10195623 (Track)s
Near Los Angeles, CA 91335
Randy
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Fodjfreexing foods in the fridge section. Found torn gasket needs replaced. Psp part didn’t schedule. ; ordrng 1 W10830162 (gasket-fip)
Near Bakersfield, CA 93307
Patrick
Job Details: 07/08/2020
DRYER MAYTAG MGDC465HW Not heat. Thermal fuse reading open load. Removed and replaced tested unit. All ops checked good ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Ceres, CA 95307
Lance
Job Details: 07/08/2020
WASHER MAYTAG MVWB835DC3 "Checked unit, found bad bearing gearcase. Loud on spin. Needs new gearcase and wash plate.; ordrng 1 W10811956 (drum assy) and 1 W10902814 (washplate)"
Near Lompoc, CA 93436
Jim
Job Details: 07/08/2020
REFRIGERATOR AMANA ASI2575GRW01 Replaced evaporator in pre-cooler. Replace dryer but it was defective replace alternate dryer. Recharge system unit tested OK; used 1 WPW10143759 (
Near Riverbank, CA 95367
Lance
Job Details: 07/08/2020
RANGE KITCHENAID KFGD500ESS04 Needs work- found oven heating abnormally 200df above set temperature. Needs new oven sensor as well as control board to correct this irregular temp issue. Customer to uninstall unit for repair. We will return with parts.; ordrng 1 W10877013 (cntrl-elec) and 1 WP7430P044-60 (top-oven)
Near Nipomo, CA 93444
Jim
Job Details: 07/08/2020
FREEZER WHIRLPOOL GX5FHDXVY010 Installed drain tube and cleared defrost drain
Near Arroyo Grande, CA 93420
Jim
Job Details: 07/08/2020
DRYER MAYTAG MGDB766FW0 Installed open cut off and fuse. Replaced broken ignitor
Near Hanford, CA 93230
Enrique
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Inspected whirlpool refrigerator . Customer concerns , freezer door not cooling , 3/8” gap . Found gear collar was not aligned with track . Adjusted it . All functions tested normal , no leaks ."
Near Bakersfield, CA 93307
Patrick
Job Details: 07/08/2020
REFRIGERATOR KITCHEN AID KBSN608ESS Found the unit same issue. The panel isn’t working properly. Needs new panel. ; ordrng 1 W10798007 (contrl-box)
Near Los Angeles, CA 90077
Isidore
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Not recall, last time here door was frozen left side. Now both side slide bracket corrosion and bearing coming apart.Removed outer freezer door , upper freezer shelves, freezer basket and old left and tight side slide brackets. Installed new left and right side slide bracket assemblies. Reinstalled shelves, basket and outer freezer door panel.Refrigerator bottom door working as designed to customer satisfaction."
Near San Luis Obispo, CA 93401
George
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Installed parts tested check out ok complete no dents or dings cause by tech.
Near Orcutt, CA 93455
Jim
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 The damper control did not come in yet also will need new control board; ordrng 1 W11043763 (cntrl-elec) and 1 WP67006341 (gasket)
Near Perris, CA 92571
Kevin
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KBFS22EWBL2 Customer stated the unit is freezing food in RC. I found out of range thermistor in RC. Customer also stated the door gaskets are not sealing. I found failed left and right side door gaskets. Removed and replaced door gaskets and thermistor harness. Tested unit. All tests good.
Near Perris, CA 92571
Kevin
Job Details: 07/08/2020
DRYER MAYTAG MGDX655DW2 unit not starting. I tested thermal fuse and found fuse open. Failed thermal fuse. Removed and replaced fuse. All tests good. Instructed customer they should have venting cleaned. ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Moreno Valley, CA 92551
Kevin
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Unit not cooling in RC and leaking down ice bucket. I tested unit and found damper control not working and ice maker is cycling even when turned off causing leak. Removed and replaced ice maker, damper, user interface and main control. Tested unit. All tests good."
Near Moreno Valley, CA 92551
Kevin
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is freezing food on left side of RC. Customer has temp set at 40 degrees on interface. The temp around thermistor is 41 and the left side is at 29 degrees. The damper is sealed and working as designed. There is sometimes frost build up on left wall as well. There was a little when I arrived. I called tech line Sr#7728269965. They are submitting unit for review and replacement.
Near San Luis Obispo, CA 93401
George
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRSF705HPS00 Ice maker not in, calling to reschedule.
Near Los Angeles, CA 91316
Randy
Job Details: 07/08/2020
DISHWASHER MAYTAG MDB4949SDZ0 Found unit not responding found locked Control panel. Unlock control panel for three seconds unit now working. Showed client unit now works customer approved. Job Complete
Near Los Angeles, CA 91423
Randy
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ "Customer said there wasn’t enough shelves canon shelves was Was normal shelves are there. Customer wants more shelves. Found customer concern water not cold enough customer instruct on using care of water and reservoir. Customer instruct on doors, front doors are closing properly no issue with door. I’ll ops normal job complete."
Near Santa Clarita, CA 91350
Raymond
Job Details: 07/08/2020
RANGE MAYTAG MGR6600FZ1 "Upon arrival cx states unit door does not close, found broken hinges, replaced and tested, 7nit functions as designed."
Near Moreno Valley, CA 92555
Kevin
Job Details: 07/08/2020
WASHER WHIRLPOOL WTW5000DW3 Unit not starting cycle. I tested unit and found lid unable to lock due to failed lid lock. Ordering lid lock assy. ; ordrng 1 W11307244 (latch)
Near Moreno Valley, CA 92557
Kevin
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KFIS29BBMS03 Unit not cooling properly in RC. When I arrived temp in FC was normal. Sealed system is good. I called tech line sr#7728271242 and they recommend that I replace RC thermistor and user interface. Ordering parts; 1 W10878992 (cntrl-elec) and 1 WPW10277799 (harns-wire)
Near Camarillo, CA 93010
Joe
Job Details: 07/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Unit needs a sump assembly due to the sump not turning on and spraying water ; ordrng 1 W11085683 (pump&motor)
Near Agoura Hills, CA 91301
Joe
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIH Unit is not dispensing ice. On inspection found unit is not dispensing ice due to screw on ice in shaft being pushed out blocking shaft in ice bin. Fastened screw in place and unit began to dispense ice. Job complete
Near Los Angeles, CA 91367
Danny
Job Details: 07/08/2020
RANGE WHIRLPOOL WFE525S0HZ0 Broken door hinge Replaced door hinge Reinstall door and door is now closing and sealing properly
Near Los Angeles, CA 91356
Randy
Job Details: 07/08/2020
LAUNDRY WHIRLPOOL WFW92HEFC0 Found not dispensing soap. Detergent dispenser clogged with black mold. Needs replaced also touch pad not responding on one key. Needs console fascia. ; rqstng P&A on 1 W10862190 (dispenser) and 1 W10911024 (panel-cntl)
Near Los Angeles, CA 91367
Danny
Job Details: 07/08/2020
MICOWAVE WHIRLPOOL WMH31017HS Unit is not heating and unit is sparking when being use Replaced transformer and magnetron and thermostat and diode and cap Update door interlocks Reinstall unit and unit is now heating and cycling properly
Near Los Angeles, CA 91316
Randy
Job Details: 07/08/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Found microwave not working no power replace with a fuse found interlocks not working not reading properly needs interlocks a new fuse. ; ordrng 1 W10138793 (fuse) and 1 W11244494 (interlock)
Near Modesto, CA 95355
Lance
Job Details: 07/08/2020
DRYER AMANA NED4655EW1 "Tech line sr#7728226861Customer complaint of abnormal noise dryer is making. As well as the glow coming from inside dryer heater area. Customer put tennis shoes inside dryer and began to hear noises, Unable to verify concern of noise On arrival and testeD with clothing. Also instructed customer the glow being seen inside when opening door is normal and is the heating element. Also, advised not to put shoes inside dryer. Unit is working as designed"
Near Malibu, CA 90265
Joe
Job Details: 07/08/2020
OVEN WHIRLPOOL WW27430P Unit has a f7 error code indicating the membrane is bad 71002871Membrane is no longer made
Near Porterville, CA 93257
James
Job Details: 07/08/2020
DRYER MAYTAG MEDC465HW0 Replaced timer and tested unit. Unit now working as intended and customer approves functions at this time.
Near Santa Clarita, CA 91351
Raymond
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Upon arrival both pantry doors and rc right door have cosmetic damage. Needs doors.; ordrng 1 W10815669 (dor-fip ss) and 1 W10815678 (dor-fip ss) and 1 W10815687 (dor-fip ss)
Near Westlake Village, CA 91361
Joe
Job Details: 07/08/2020
WASHER MAYTAG MHW5500FW0 Unit needs a new pressure switch and control due to unit thinking it is full of water; ordrng 1 W11201285 (cntrl-elec) and 1 WPW10448876 (switch-wl)
Near Merced, CA 95340
Kenneth
Job Details: 07/08/2020
DRYER MAYTAG MEDC215EW1 Unit had a kinked dryer vent. Unlinked vent and tested. Ujit is not heating. Loose connections at the power outlet from when unit got hooked up from selling dealer lowes. Secured terminal block screws and teated unit. Unit is now working properly
Near Modesto, CA 95355
Lance
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRFF507HWH00 "Customer declined service at door, cancelled"
Near Santa Maria, CA 93455
Jim
Job Details: 07/08/2020
WASHER MAYTAG MVWB865GC0 F0E3. Over sudsingF7E5. Mode shift failure F7E0. Loss of powerReplaced drain pump and latch. Reset board in program #52
Near Los Angeles, CA 91307
Danny
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Unit is not making ice and broken door seals Found door seal torn and unit won’t make ice Need to order parts and rs call ; ordrng 2 W10830274 (gasket-fip)s and 1 WPW10300024 (icemaker) and 1 WPW10322960 (harns-wire)
Near Mariposa, CA 95338
Kenneth
Job Details: 07/08/2020
WASHER AMANA NTW4516FW3 Fkund gearcase leaking oil. Not spinning as it should. Ordering new gearcase. Did not Reschedule customer due to part availability ; ordrng 1 W11255272 (Gearcase)
Near Azusa, CA 91702
Jaime
Job Details: 07/08/2020
WASHER MAYTAG MVWB835DW4 Found washer not leveled and it sits on top of tray. Had it adjusted to the best I could
Near Merced, CA 95348
Kenneth
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB04 No cool. Evao fan motor not turning. Proper voktage. Ordering new evao fan motor. Rescheduled customer for thursday 7-9-20; ordrng 1 WP2315549 (Motor)
Near Santa Maria, CA 93455
Jim
Job Details: 07/08/2020
DISHWASHER WHIRLPOOL WDF520PADM0 Still not working; ordrng 1 W10804115 (cntrl-elec) and 1 WPW10482480 (pump&motor)
Near Ventura, CA 93003
Hector Zuleta
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer is concerned about the same issues, no ice production and dispensing water very slowly. The refrigerator has the same problem Ice Maker fill tube getting iced up due to very low water pressure because the Reverse Osmosis System. The customer confirmed to me that he still not removing the filtration system and he will not remove it because the salty taste of the water, and he will contact Whirlpool Customer Service for them to replace the unit because is unacceptable. I contacted the Tech Line again and unfortunately I got the same SR# because they adding to the same issue (SR#7728212749) and again they want the Reverse Osmosis System removed if the customer want to see an improvement in the ice production."
Near Santa Maria, CA 93458
Jim
Job Details: 07/08/2020
DRYER AMANA NGD4655EW2 Installed dryer kit and coils. Unit tested ok
Near Visalia, CA 93291
Enrique
Job Details: 07/08/2020
WASHER MAYTAG MVW6230HW0 "On previous visit I replaced central electric , the washer was not advancing wash cycles . Time changed from 50 to 1 minute and displayed end of cycle . The customer stated , that after I replaced the central electric , it worked for one complete cycle and started acting again . I arrived after 5:00 , so I wasn’t able to call techline . Removed central panel , checked ribbon harness connectors ( ok ) . Please order the central panel and latch , I will call techline before installing new parts .; ordrng 1 W11394572 (LATCH ) and 1 W11413404 (PANEL-CENTRAL )"
Near Glendora, CA 91741
Jaime
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KBSD602ESS01 Found ice maker not cycling ordered parts ; ordrng 1 W10757851 (optic bd set ref) and 1 W10757851 (optic bd set ref) and 1 WP2318054 (cntrl-elec) and 1 WPW10159842 (valve-inlt)
Near Bakersfield, CA 93308
Patrick
Job Details: 07/08/2020
ICEMAKER KITCHENAID KUIX505ESS0 Removed and replaced pump and filter. Tested unit. All ops seem to be good
Near Santa Maria, CA 93458
George
Job Details: 07/08/2020
WASHER WHIRLPOOL WTW5000DW1 Installed parts tested check out ok complete no dents or dings cause by tech.
Near Malibu, CA 90265
Joe
Job Details: 07/08/2020
MICROWAVE JENN-AIR JMW3430WP02 Unit needs a control and a ui ; ordrng 1 W10323052 (panl-cntrl) and 1 WPW10292566 (cntrl-elec)
Near Azusa, CA 91702
Jaime
Job Details: 07/08/2020
WASHER MAYTAG MVWB765FW3 Found this loud clanking noise. Ordered parts; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)
Near Fresno, CA 93723
Irvin
Job Details: 07/08/2020
WASHER MAYTAG MVWB835DW4 The inlet valve is leaking 8nto tub. Unit is leaking after cycle is done. F0/E3 F8/E1 F8/E6 ; ordrng 1 W11165546 (valve) and 1 W11170706 (cntrl-elec)
Near Fresno, CA 93720
Timothy
Job Details: 07/08/2020
MICOWAVE KITCHEN AID KMBS104ESS03 I can not duplicate the sound. Ordering most likely suspects. This unit is over a double oven and requires a second man to remove this and to reinstall.; 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 W11409822 (MAGNETRON )
Near Atascadero, CA 93422
Tom
Job Details: 07/08/2020
WASHER MAYTAG MVWB865GW0 "Entered diagnostics, found error code F7E9, F0E5. Visual inspection shows Rotor Screw is secure. Resistance of rotation at Tub when turned manually, visual inspection shows object stuck between Tubs. Possibly previous cause of malfunction, tech did not collect anything for Recall. Ran diagnostic tests, check okay. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Bakersfield, CA 93312
Erick
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "W103841183 File # 7728269892Unit has frozen evaporator once again. Called manufacturer, and was informed of a remanufactured part to fix this issue.; ordrng 1 W10384183 (thermistor)"
Near Atascadero, CA 93422
Tom
Job Details: 07/08/2020
REFIRGERATOR WHIRLPOOL WRX988SIBM00 "Found ice build up across top half of Evap, Fan Blade hitting ice. Defrost Thermostat stays open when covered in ice, Resistance of Heating Element good, voltage supply with detector shows voltage present to all parts minus the Thermostat and Heating Element, part failure, reorder Evap Fan with Wire Harness./Evap Fan with Harness - (W11032800)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11032800 (motor-evap)"
Near San Luis Obispo, CA 93401
George
Job Details: 07/08/2020
WASHER MAYTAG MHW6630HW1 Found washer leaking at times reposition bellow retested check out ok complete no dents or dings cause by tech.
Near Bakersfield, CA 93306
Patrick
Job Details: 07/08/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 No ice production. Optics work fine. Ice box fan good and so is the temp needs board and ice maker ; ordrng 1 W11294907 (icemaker) and 1 WPW10675033 (cntrl-elec)
Near Los Angeles, CA 91316
Randy
Job Details: 07/08/2020
DISHWASHER MAYTAG MDB4949SDZ0 Found unit not responding found locked Control panel. Unlock control panel for three seconds unit now working. Showed client unit now works customer approved. Job Complete
Near Los Angeles, CA 91345
Antonio
Job Details: 07/08/2020
M/W OTR WHIRLPOOL WML75011HZ0 Cooling fan is not working. Ordered parts cooling fan. Wheel and motor.; ordrng 1 W11088354 (wheel-fan) and 1 W11443154 (MOTOR-fan)