Near Visalia, CA 93277
Frank
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01
Customer stated no making ice Performed diagnostics Found defective ice maker harnessWill order ice maker.
Near Fresno, CA 93727
Timothy
Job Details:
05/21/2020
OVEN WHIRLPOOL WOS72EC0HS01
Found stripes on the UI display. Replaced UI.
Near Bakersfield, CA 93307
Dane
Job Details:
05/21/2020
WASHER MAYTAG MHW8200FW
On arrival only the drain pump would run when the unit was powered on. Found the water level switch shorted. Removed and replaced switch and tested unit. Unit functions normal now; used 1 WPW10448876 (SWITCH-WL) from stock
Near Fresno, CA 93727
Timothy
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Customer states the unit would shut off. When this happens there are no lights inside or on the UI. The customer has to cycle power to the unit to get it to work. It is almost a daily occurrence now. When I inspected the unit I found the deli UI is not lit and the the interior lights are not on. Called WPTS who said to replace the controls since the unit is operating correctly after the power was cycled. (It is necessary to remove power when disconnecting control boards to troubleshoot); 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec)
Near Bakersfield, CA 93305
Dane
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW7000DW4
Upon arrival of the unit would not complete a cycle. Found the unit with faulty control board. Removed and replaced control board and tested unit. Unit functions normal now
Near Fresno, CA 93711
Irvin
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW7300DW0
"F0/E5-OFF BALANCE, F2/E1-UI STK KYThe unit has two error codes. The codes cleared. The suspension is weak. The slider is grinding. The clutch is loud. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11130359 (suspension)"
Near Manteca, CA 95336
William
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Greased door gaskets, to improve FF door seal, found door switch not being actuated by door liner, ordered door spacer for unit.; ordrng 1 2177331 (plastic-sq)"
Near Bakersfield, CA 93306
Dane
Job Details:
05/21/2020
LAUNDRY MAYTAG MVWC565FW1
Upon arrival the unit would not fill with water. Found th cold water valve faulty. Removed and replaced valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details:
05/21/2020
RANGE WHIRLPOOL SCS3017RQ03
On arrival the customer tried to take the screws off of the burners himself and snap them off. Unit would need new burner head and a new switch harness for the pre-existing problem. Quoted customer, Customer declined and decided to replace the unit
Near Ripon, CA 95366
William
Job Details:
05/21/2020
DRYER WHIRLPOOL WED8500DC1
"Disassembled dryer, Found loose blower wheel, tightened blower wheel, removed stuck dryer sheets, ran test cycle, unit operating as designed."
Near Santa Clarita, CA 91350
Raymond
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
"Need to be in home with tech line for call. Arrival time for ticket was after tech line closed. rescheduled cx for a time during tech line hours"
Near Port Hueneme, CA 93041
Joe
Job Details:
05/21/2020
DRYER WHIRLPOOL WGD5000DW3
I need a motor and thermal fuse; ordrng 1 279827 (motor!dryer) and 1 WP3392519 (thermal fuse)
Near Los Angeles, CA 91345
Antonio
Job Details:
05/21/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
Deiced evaporator coil in fresh food and replaced evaporator fan assembly. Working ok.
Near Los Angeles, CA 91436
Randy
Job Details:
05/21/2020
MICOWAVE JENN-AIR JMW2427DS01
F6e6Lost communication and won’t start microwave. Needs new controls. Microwave won’t run. ; ordrng 1 W11179310 (cntrl-elec) and 1 W11236900 (console) and 1 WPW10260060 (cntrl-elec)
Near Los Angeles, CA 91345
Antonio
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW5000DW3
Ran diagnostics and found unit operates per mfg.’s specifications. Ran calibration mode. And checked level. Working ok.
Near Castaic, CA 91384
Randy
Job Details:
05/21/2020
DRYER MAYTAG MGDB765FW0
No heat concern. Also seal came off. Replaced door. Now seals. Needs thermal fuse. Scheduled for Saturday; ordrng 1 W10909685 (fuse-thrml) and 1 WP8573713 (thermal cut off fuse) and 1 WP8577274 (thermistor)
Near Los Angeles, CA 91403
Randy
Job Details:
05/21/2020
WASHER MAYTAG MVWC200XW0
Unit is not leaking I fixed that issue. making loud noise. And shakes. Ran diagnostics Found normal ops. makes sound found makes nnoise in spin cycle. Showed client. She points out noises. Said it’s normal. Cam and pump. Cx declined. Found nothing wrong with unit but client said he hears squeak something loose. Checked unit nothing loose. Job complete.
Near Los Angeles, CA 91405
Randy
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
"Found concern turned off and cx had loud noise coming from. He unplugged unit since Friday, plugged in found no more noise. I plugged in unit and all ops normal at this time. Cx instruct on use and care of unit.. Referred to whirlpool. Operating as designed job complete"
Near Los Angeles, CA 91304
Danny
Job Details:
05/21/2020
DISHWASHER KITCHENAID KDTE254ESS0
Leaking water Found unit leaking from diverter valve Replaced sump assy Reinstall and ran a self diagnostics test unit completed with no leaks and no issues unit is working properly
Near Los Angeles, CA 91311
Danny
Job Details:
05/21/2020
MICROWAVE MAYTAG MMV1174FZ
Unit is sparking and not heat Found unit sparking Possible due to the grease build upNeed to order parts and rs call 2man job unit is full of grease ; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)
Near Fresno, CA 93705
Irvin
Job Details:
05/21/2020
WASHER MAYTAG MVWB765FW3
"F0/E3-OVR LOAD, F0/E5-OFF BAL, F7/E9-LCK RTR, The unit will not agitate the rotor is locked. Replacing gearcase clutch and slider. Center seal is leaking ; ordrng 1 W10734521 (slider) and 1 W10817398 (clutch) and 1 W11134159 (gearcase)"
Near Bradbury, CA 91008
Juan
Job Details:
05/21/2020
REFRIGERATOR KITCHEN AID KBSD608ESS01
"Replaced air damper and ice container. Unit is dispensing ice properly, and damper is working fine as well."
Near Riverbank, CA 95367
Lance
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW4815EW0
"Fixed- 122.5v to drain pump and not draining. Removed all water and replaced faulty drain pump motor. Ran calibration and passed, auto test passed “NO” Leaks. Unit is now fully operational and fully draining ok"
Near Fresno, CA 93720
Irvin
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Removed power from the fridge. Replaced parts. . Assembled unit. Powered cycled on. Set temps. All ops normal.
Near Manteca, CA 95336
William
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Checked voltage at p8 pin 1 pin 2 at 1.2 Volts dc, defrost thermister voltage, replaced main control brd, checked test #77, tested ok, unit cooling at this time."
Near South El Monte, CA 91733
Juan
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW5000DW2
"Replaced motor capacitor. Calibrated unit, checked ops. unit’s checks fine."
Near Burbank, CA 91504
Leon
Job Details:
05/21/2020
FREEZER JENN-AIR JSC23C9EEM00
Replaced all selected parts After running diagnostic check unit working properly as designed
Near La Puente, CA 91746
Stephen
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01
Not a recall. Not cooling. Found FC iced up. Per diagnostics open defrost thermistor. Found open heater circuit. Unit MUST be completely defrosted for 2 days before service.; ordrng 1 W11196400 (CONTROL) and 1 W11405276 (HARNESS- EVAPORATOR FAN) and 1 WPW10384183 (THERMISTOR ) and 1 WPW10495967 (HEATER- DEFROST )
Near Modesto, CA 95354
Lance
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03
"Fixed- found water leaking from filter head assembly. Found faulty filter head. Replaced filter head assembly, and tested ok no leaks. Installed new water filter that customer had and tested ok. Please drain about 2gallons of water before use. Unit is now fully functional"
Near Pomona, CA 91768
Stephen
Job Details:
05/21/2020
REFRIGERATOR MAYTAG MSF21D4MDM01
Replaced diffuser assembly. Unit is cooling properly at this time. Instructed customer to allow 3 days for temps to stabilize. Complete.
Near Rancho Cucamonga, CA 91730
Stephen
Job Details:
05/21/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
"Replaced ice maker and FC LED. Installed adaptor kit per service pointer # W10842568. Unit is cooling properly at this time. Ran diagnostics # 56,57, and 45. Ice maker is harvesting and filling properly at this time. Instructed customer to allow 2-3 days for ice. Complete."
Near Beverly Hills, CA 90210
Isidore
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
"Robert SR # whirlpool system downCustomer states refrigerator too coldChecked refrigerator operation very top shelve measured approximately 38- 34 degrees Fahrenheit front to rear . Per tech support in freezer settings set to fullest position, in refrigerator set 1 setting lower to help with refrigerator getting to cold.customer instruct setting use , refrigerator does not need to be at recommended setting to get desired Results and can change as needed"
Near Bakersfield, CA 93308
Erick
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Cycled unit and found unit opeearitn as design. Accessed fan and compressor and ensure nothing vibrating against cabinet. Safely reposition tubing. Unit passed alll tests. Job complete
Near Fontana, CA 92337
Jaime
Job Details:
05/21/2020
REFRIGERATOR/TOP WHIRLPOOL WRT314TFDW05
"Found lots of condensed moisture, and icicles all inside. Due, to prolonged defrost cycle. Due, to the bimetal defrost disconnected from its place. Reconnected it on its place"
Near Fontana, CA 92337
Jaime
Job Details:
05/21/2020
REFRIGERATOR/TOP WHIRLPOOL WRT314TFDW05
"Found lots of condensed moisture, and icicles all inside. Due, to prolonged defrost cycle. Due, to the bimetal defrost disconnected from its place. Reconnected it on its place"
Near Tulare, CA 93274
Enrique
Job Details:
05/20/2020
WASHER MAYTAG MVWB835DW4
"Inspected Maytag washer . Customer concerns , not advancing wash cycles . Found long fill error code . Installed new valve , part was in return list from J#310128 . Performed calibration , ran rinse & spin cycle test . All functions tested normal . No leaks . ; used 1 W11165546 (VALVE ) from stock"
Near Hesperia, CA 92345
Darren
Job Details:
05/20/2020
DRYER WHIRLPOOL WGD5000DW3
"Dryer tested out okay, long vertical vent may need to be cleaned professionally, dryer temperature fall is slower than expected."
Near Stevenson Ranch, CA 91381
Joe
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KRFC300ESS03
Units ice maker heater is not functioning causing ice to not slide off ice maker. Replaced ice maker with ice maker from truck stock. Job complete.; used 1 W10882923 (ICEMAKER) from stock
Near Los Angeles, CA 91304
Joe
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KBSD608ESS01
Replaced control tested unit and unit is now functioning as designed. Job complete.
Near Los Angeles, CA 90065
Leon
Job Details:
05/20/2020
DRYER MAYTAG MGDB835DW3
Cx states that unit is not working properly.After running diagnostic check find error code F4E3F2E1F6E3; ordrng 1 W10833003 (cntrl-elec)
Near Westlake Village, CA 91361
Joe
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
Unit would not cool. On inspection found units compressor wasn’t running due to the start device being loose. Inserted start device onto compressor correctly and unit began to function as designed. Job complete.
Near Santa Clarita, CA 91321
Joe
Job Details:
05/20/2020
WASHER WHIRLPOOL MHW4300DW0
Customer has a five year extended warranty they thought we were coming out under warranty. They are going to contact there warranty company and send the work to us.
Near Los Angeles, CA 90042
Leon
Job Details:
05/20/2020
WASHER WHIRLPOOL NTW4516FW1
Cx states that unit is not working properly.After running diagnostic check find that drain pump is clogged.Unclogged drain pump.Unit working properly as designed
Near West Hollywood, CA 90046
Leon
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00
Cx states that unit is not working properly.After running diagnostic check find that unit has a freon leak .
Near Los Angeles, CA 91326
Antonio
Job Details:
05/20/2020
KITCHEN WHIRLPOOL WDT710PAHZ1
Handle was loose. Checked screw and stud. Reinstalled door handle. Working ok.
Near Westlake Village, CA 91362
Joe
Job Details:
05/20/2020
ICEMAKER KITCHENAID KUIX505ESS1
Sr 7727856879Contacted rich and rich had me put my amp probe onto wires connecting to compressor. Found unit is drawing 2.5 amps. Indicating unit has a leak. Contacted tech line as well they had me run a few tests just to ensure it was a leak which they confirmed it is a sealed system leak. Unit needs a sealed system tech ; ordrng 1 WP2313624 (condenser) and 1 WPW10605286 (compressor)
Near Los Angeles, CA 91326
Antonio
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KDTM404KPS0
Ran diagnostics and checked heater. Heater tested ok. Advised to use rinse aid for better drying results and also to use hi temp wash.
Near Los Angeles, CA 91406
Antonio
Job Details:
05/20/2020
WASHER MAYTAG MVWB865GW1
Checked and ran diagnostics. Unit is working ok. Checked level and adjusted level legs. Testedok.
Near Los Angeles, CA 91325
Antonio
Job Details:
05/20/2020
DISHWASHER KITCHEN AID KDTM404ESS3
Defective motor. Part ordered motor and control Assyrian.; ordrng 1 W10673257 (pump&motor) and 1 W10913613 (cntrl-elec)
Near Los Angeles, CA 91411
Antonio
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05
"Freezer fan motor is defective. Part ordered motor and harness and control. Please expedite parts client does not have extra refrigerator.; ordrng 1 W10464673 (fan motor) and 1 W10487766 (harns-wire) and 1 W10547719 (control,electronic)"
Near Los Angeles, CA 90042
Alejandro
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03
"Found the unit not cooling normal,replace solenoid check compressor condenser and refrigerator fan motors running normal"
Near Tracy, CA 95304
William
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KBFN406ESS01
"Replaced right FFdoor upper hinge & extension, tested FF door functions, doors closing as designed."
Near Los Angeles, CA 91402
Antonio
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Ice maker is broken. Part ordered ice maker assembly. Also chute is broke. Ordered.; ordrng 1 W10293212 (chute) and 1 W10873791 (icemaker)
Near Ripon, CA 95366
William
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Checked temp in FF & freezer, unit operating as designed, checked all door seals, unit tight in cabinet, see picschecked damper functions, unit operating as designed."
Near Los Angeles, CA 91604
Leon
Job Details:
05/20/2020
WASHER WHIRLPOOL WFW94HEXW2
Cx states that unit is not working properly.After running diagnostic check find that unit has a leak from water valve ; ordrng 1 WPW10289387 (valve)
Near Fontana, CA 92337
Tyler
Job Details:
05/20/2020
WASHER WHIRLPOOL WFW560CHW0
"Customer stated that the clothes are wet at the end of the cycle. Checked unit for error codes. Found off balance and suds codes. Cycle tested unit. All works to specs. Calibrated unit and clean out machine, fixed loose door. Customer to use less soap and sort loads. All works good at this time."
Near Riverside, CA 92503
Tyler
Job Details:
05/20/2020
WASHER WHIRLPOOL WTW4816FW2
Customer stated that the unit is not finishing the cycle. Found error code for long Fill. Found drain hose sitting lower than water leveling machine. Customer to fix a drain hose so that loop is higher than water level in the unit. All works good at this time.
Near Fontana, CA 92337
Tyler
Job Details:
05/20/2020
FREEZER GLADIATOR GAFZ30FDGB01
"Customer stated that the unit stopped cooling, found compressor is seized. Ordering compressor in stock. Please allow a 4 job count for return.; ordrng 1 WPW10750849 (compressor)"
Near Bakersfield, CA 93306
Patrick
Job Details:
05/20/2020
M/W OTR WHIRLPOOL WML55011HS3
Removed and replaced control and magnetron. Ran 2 min test and the water was boiling
Near Bakersfield, CA 93306
Patrick
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Door is shutting properly
Near Bakersfield, CA 93306
Patrick
Job Details:
05/20/2020
REFRIGERATOR KITCHEN AID KRMF706EBS
Removed and replaced ice maker. Tested unit. All ops chedked good
Near Bakersfield, CA 93308
Patrick
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Needs led on adapter ; ordrng 1 W10908166 (module)
Near Bakersfield, CA 93307
Patrick
Job Details:
05/20/2020
WASHER MAYTAG MVWB835DW4
Error code stored for a water ring detected in pump. And unit is walking. Removed and replaced pump. Found suspension missing bushings. Adjusted and fixed suspension. Tested unit. All ops checked good ; used 1 W10876600 (PUMP-WATER) from stock
Near Bakersfield, CA 93311
Patrick
Job Details:
05/20/2020
REFRIGERATOR FRIGIDAIRE DGHF2360PF8A
Removed and replaced connector. Tested unit. All ops checked good
Near Bakersfield, CA 93307
Patrick
Job Details:
05/20/2020
DISHWASHER WHIRLPOOL WDT720PADM
Panel isn’t responding f2e2 needs new panel ; ordrng 1 W10917737 (housing-ui)
Near Moreno Valley, CA 92553
Rod
Job Details:
05/20/2020
WASHER MAYTAG MVWB855DC3
User interface has no response other than entering diagnostics to retrieve problem codes. Communication issues between boards and stuck key indicated by F6 E2 and F2 E1Electronic control and user interface need replacing .......consumer declined. Paid cash for trip/diagnostic fee. $115.00Saved estimate to office
Near Moreno Valley, CA 92557
Rod
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Found defrost issue in fzr compartment Intermittent power to sealed system components as a result of low voltage system failure as indicated by faded segments in ui display usually caused by shorted deli ui getting moisture in board.Ordering electronics, and evap fan motor. Assembly.; 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 WPW10503833 (cntrl-elec)"
Near Moreno Valley, CA 92555
Rod
Job Details:
05/20/2020
M/W OTR KITCHENAID KMHC319ESS4
Found no signs of arching or sparking in cavity and ran microwave with bowl of water for over 4 minutes to still reveal no arching nor sparking.Consumer said they had not put any cooking vessel in my with. Any type of metal nor were they using a metal rack in product. At this point unit seems operational with no arching nor sparking.ATTEMPTED TO REACH OUT TO WFCCSAFTEY TEAM as REQUESTED. ......RECORDING SAID OUT FOR TRAINING.
Near Moreno Valley, CA 92555
Rod
Job Details:
05/20/2020
WASHER WHIRLPOOL WTW7000DW0
Control will not respond after powering upConfirmed Communication issue exists needs user interface and main control replaced.; 1 W10812423 (cntrl-elec) and 1 W10860738 (console)
Near Moreno Valley, CA 92555
Rod
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRF757SDEH00
No cooling either compartment Iced over fzr evaporatorLow voltage indicated by faded display on main user interface and deli user interface.Frzr evaporator frozen overWill need defrost thermistor and evap fan kit excludes fan thermistor harness assembly and electronics.Ordering both use interface controls, fan kit, main control and power supply.; 1 W10864269 (cntrl-elec) and 1 W11044862 (cover) and 1 WPW10453401 (elect control board) and 1 WPW10453401 (elect control board)
Near Calimesa, CA 92320
Rod
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Ice won’t continuously delver through door from bucket when crushing iceConfirmed Ice not aligning with cog on motor. Ordering motor and ice bucketMotor stalls and sees to want to run backwards.; ordrng 1 W11185686 (ice-contnr) and 1 WPW10317991 (motor)
Near Tulare, CA 93274
Enrique
Job Details:
05/20/2020
DRYER WHIRLPOOL WED72HEDW1
"Whirlpool dryer not heating and making squeaky noise . Installed thermal cut off , hi-limit stat and dryer repair kit . Retested , all functions tested normal .; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Redlands, CA 92373
Rod
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KRSF505ESS01
No ice delivered through door dispenserConfirmed broken wiring in door unable to get enough wire exposed to repair . Will need door replacedOrdering door DELIVER TO ONSUMER One in stock at Coast Fontana.; ordrng 1 LW10755650 (dor-fip)
Near Lemoore, CA 93245
Enrique
Job Details:
05/20/2020
DRYER WHIRLPOOL WGD7120HW0
"Inspected whirlpool dryer . Customer needed to convert dryer from natural gas to propane . Completed conversion , I was unable to test the dryer due to gas line missing parts . "
Near Hanford, CA 93230
Enrique
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KRMF606ESS01
"Inspected kitchenaid refrigerator . Customer concerns , ice maker stopped producing ice . Found ice maker working . "
Near Laton, CA 93242
Enrique
Job Details:
05/20/2020
WASHER WHIRLPOOL WFW72HEDW0
"Inspected whirlpool front load washer . Customer concerns , unit displaying f3e1- water level system error . Found plugged pressure hose . Ran quick diagnostic test . All functions tested normal , no leaks ."
Near Hanford, CA 93230
Enrique
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Inspected whirlpool refrigerator . Customer concerns , both compartments not cooling correctly . I called techline sr# 7727857915 , checked temperature RC- 54.2 , fc- 12.6 degrees , amperage- .004 . Seal system issue . ; ordrng 1 W10832994 (compressor)"
Near Hanford, CA 93230
Enrique
Job Details:
05/20/2020
DRYER AMANA NED4655EW1
"Amana dryer not heating . Found tripped breaker , reset breaker . All functions tested normal ."
Near Tulare, CA 93274
Enrique
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
I need to talk to sr tech about this job the refrigerator still not cooling ; schdld next appmnt for 5/19 TUE !
Near Tulare, CA 93274
Enrique
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Inspected whirlpool refrigerator . Customer concerns , freezer and rc top lights not lighting up ( blinking ) . Shorted modules .; ordrng 1 W11205083 (module) and 1 W11239944 (module)"
Near Porterville, CA 93257
Michael
Job Details:
05/20/2020
WASHER MAYTAG MVWC565FW0
"Cx states unit is not rinsing or agitating properly. Leaving soap on clothing.F0E5- off balRan manual lock hot and cold and all op as designed. Ran auto service test unit fills and drains as designed. Agitation just clicks and hums no movement from tub.Tipped unit back and found broken arm off shifter. Installed new actuator W10913953 from truck stockRebooted unit and ran auto service test unit now fills, agitates, drains and spins as designed. All ops are normal job complete; used 1 W10913953 (ACTUATOR) from stock"
Near Porterville, CA 93257
Michael
Job Details:
05/20/2020
WASHER MAYTAG MVWC465HW2
No hot water to unit took quick pic advised cx to leave landlord supply hot water to unit.Found broken shift actuator W10913953Rebooted and unit is now operating passes all cycles as designed. Job complete
Near Earlimart, CA 93219
Michael
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Cx showed tech vegetables in deli drawer are freezing.Showed cx food packaging sticking from door seals causing air leak into unit.Unit is over packed causing cold areas to form due to lack of proper airflow inside rc. Called dispatch to translate to cx to stagger shelves and to water for obstructions in the door seal which causes air leaks into unit.Unit is cooling as designed and all fans are working as designed but unit is over loaded to food. Causing cold areas to form and ice is building on vegtables. Dispatch requested document finds with techlineSR# 7727853043Temp control was raised to 40° fc set to 0°Job complete
Near Delano, CA 93215
Michael
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Cx showed tech a ripped liner under ice maker in rc took quick pic. U it is not repairable. Documenting with trade partners SR#7727853709 . Job complete
Near Shafter, CA 93263
Michael
Job Details:
05/20/2020
WASHER WHIRLPOOL MVWC565FW2
Cx states unit will stay stuck on sensing. Found bad Bad water pressure to cold valve advised to contact plumberFound broken actuator arm W10913953. Rebooted unit and ran auto service test unit now agitates and spins as designed. Job complete
Near Kerman, CA 93630
Irvin
Job Details:
05/20/2020
REFRIGERATOR FRIGIDAIRE FFHT1514TW3
Leaking unit. Reports unit is leaking. Found the console drain is clear. Found the unit is leaking from under the unit. Drain tube is leaking from a crack in tube. Replaced drain tube. No dripping. All ops normal. ; used 1 240500801 (DRAIN TUBE) from stock
Near Kerman, CA 93630
Irvin
Job Details:
05/20/2020
WASHER MAYTAG MVWB765FW3
"The unit is making a bad noisy. The unit has a bad gearcase. Removed power from the washer. Replaced gearcase, clutch and slider. Completed assembly, ran test 51. Passed. All ops and sounds normal."
Near Fresno, CA 93722
Timothy
Job Details:
05/20/2020
OVEN GE PEB7227SL1SS
"Switch holder, switches and lever broken. ; ordrng 1 WB10X27075 (door lever) and 1 WB14X10049 (board latch) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10190 (microswitch monitor)"
Near Kerman, CA 93630
Irvin
Job Details:
05/20/2020
REFRIGERATOR FRIGIDAIRE FFHT1814TW
"Cx says the unit is not cooling. The compressor keeps wanting to start. Found a bad starter. Replaced starter. Powered unit, cycled on and is running. All ops normal"
Near Fresno, CA 93730
Timothy
Job Details:
05/20/2020
REFIRGERATOR WHIRLPOOL WRX735SDHZ02
Placed the thermistor in ice water solution this is between 31-32f and measured the resistance at the board. The resistance is 6-8k ohm. Called WPTS(7727747444) and told them what I was finding. Told that the resistance is within range and to order a control. . (7727747444); 1 W11043763 (cntrl-elec)
Near Kerman, CA 93630
Irvin
Job Details:
05/20/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00
"Cx says ice is forming on freezer floor. Found the drain tube has clear grease blocking the drain hose. Removed grease, water passes thru. Removed ice slab. All ops normal."
Near Modesto, CA 95355
Lance
Job Details:
05/20/2020
REFIRGERATOR FRIGIDAIRE FFSS2614QS4A
"Fixed- replaced faulty ice door chute assembly, causing warm air to enter and Leaks. Tested, and is now keeping water/air inside. Icemaker did cycle ok, and has has full bucket on arrival. Ice maker and valve checked ok, dispensing ok."
Near Manteca, CA 95336
Lance
Job Details:
05/20/2020
MICROWAVE KITCHENAID KEMS308SBL05
"F6E0 error- found multiple issues with microwave unit. Turntable motor not turning motor failed, magnetron not working as well as communication error and needs appliance manager. Customer undecided on repair, may be uneconomical to repair, customer explore options of new unit."
Near Kerman, CA 93630
Irvin
Job Details:
05/20/2020
REFRIGERATOR KITCHENAID KRFC704FSS02
Cosmetic damage to fresh food door and freezer. Ordering. ; ordrng 1 W10831951 (dor-fip) and 1 W10832272 (dor-fip)
Near Visalia, CA 93277
Frank
Job Details:
05/20/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA
Customer stated not making icePerformed diagnostics found inlet valve from water main water ???? valve is defective She said I’m the first to remove refrigerator to diagnose ; ordrng 1 218976436 (WATER TUBE) and 1 242253002 (valve-water)
Near Farmersville, CA 93223
Frank
Job Details:
05/20/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ01
Customer stated not making ice Last technician was here installed parts It didn’t workPerformed diagnostics Found tube is pluggedWill order new parts; ordrng 1 W11181718 (tube-water) and 1 WPW10498976 (valve)
Near Le Grand, CA 95333
Kenneth
Job Details:
05/20/2020
WASHER WHIRLPOOL WTW8500DC3
Unit not washing properly. Due to fsukty water vskve. Not rinsing properly. Ordering valve. Rescheduled cudtoner for wednesday 5-20-20; ordrng 1 W11165546 (Valve)
Near Atwater, CA 95301
Kenneth
Job Details:
05/20/2020
M/W OTR WHIRLPOOL WMH31017HS4
Dropped off motor per customers request
Near Merced, CA 95340
Kenneth
Job Details:
05/20/2020
DISHWASHER FRIGIDAIRE FGIP2468UF0A
Doa. Power but not powering on. Orderig new console and main board. Rescheduled customer for 5-23-20; ordrng 1 5304517594 (Board) and 1 5304520008 (UI)
Near Merced, CA 95340
Kenneth
Job Details:
05/20/2020
REFRIGERATOR FRIGIDAIRE FGFU19F6QFD
Rattle wasn't coming from fans. Metal panel was ratteoing due to it not being found down like the rest of the panel. Called and documented with techline. SR#83597233